2025 MERCEDES-BENZ SPRINTER 2500 Recalls, Complaints & Safety

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

Consequence

An automatic emergency braking system that does not function as intended can increase the risk of a crash.

Remedy

Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searc... Read more

16 vehicles affected

Manufacturer: Daimler Vans USA, LLC

Complaint Statistics

4 total complaints 1 crashes 1 fires

Top Reported Components

Component	Complaints
POWER TRAIN	2
ENGINE	1
ELECTRICAL SYSTEM	1

Incident date: Mar 24, 2026

Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In som... Read more

Incident date: Mar 26, 2025

The contact owned a 2015 BMW X1. The contact stated that upon starting the vehicle, she noticed there was smoke emerging from underneath the hood, and it caught fire. The contact was able to exit the vehicle safely. The fire department was able to extinguish the fire. The service warning light was i... Read more

Fire

Incident date: Mar 26, 2025

The Power Transfer Unit (PTU) has failed for the SECOND TIME in this vehicles history. This problem disables the four wheel drive feature of the vehicle, causing a dashboard warning light to illuminate, and may lead to other serious drivetrain safety issues. According to the dealer service technici... Read more

Incident date: Mar 26, 2025

I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. T... Read more

Crash

NHTSA Safety Investigations, MERCEDES-BENZ SPRINTER 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2011

Rear Wheel Speed Sensor Failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... ique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629Read more

MERCEDES-BENZ SPRINTER 2500 - All Years Overview

Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007, 2025).

168 Total Recalls

665 Total Complaints

1 Investigations

39 Reported Crashes

20 Reported Fires

0 Reported Deaths

MERCEDES-BENZ SPRINTER 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025 (current)	1	4
2024	4	17	View
2023	7	27	View
2022	7	65	View
2021	18	82	View
2020	22	136	View
2019	42	95	View
2018	9	24	View
2017	7	15	View
2016	15	43	View
2015	14	29	View
2014	6	43	View
2013	3	34	View
2012	2	11	View
2011	4	17	View
2010	6	20	View
2009	0	2	View
2007	1	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2025 MERCEDES-BENZ SPRINTER 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Investigations, MERCEDES-BENZ SPRINTER 2500

MERCEDES-BENZ SPRINTER 2500 - All Years Overview

MERCEDES-BENZ SPRINTER 2500 - Year by Year

Other MERCEDES-BENZ Models