NHTSA Campaign 24V930000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Issued by Daimler Vans USA, LLC · Reported Dec 13, 2024 · 697 vehicles affected
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| MERCEDES-BENZ | SPRINTER 1500 | 2019 | 697 |
| MERCEDES-BENZ | SPRINTER 1500 | 2020 | 697 |
| MERCEDES-BENZ | SPRINTER 1500 | 2021 | 697 |
| MERCEDES-BENZ | SPRINTER 1500 | 2022 | 697 |
| MERCEDES-BENZ | SPRINTER 2500 | 2019 | 697 |
| MERCEDES-BENZ | SPRINTER 2500 | 2020 | 697 |
| MERCEDES-BENZ | SPRINTER 2500 | 2021 | 697 |
| MERCEDES-BENZ | SPRINTER 2500 | 2022 | 697 |
| MERCEDES-BENZ | SPRINTER 3500 | 2019 | 697 |
| MERCEDES-BENZ | SPRINTER 3500 | 2020 | 697 |
| MERCEDES-BENZ | SPRINTER 3500 | 2021 | 697 |
| MERCEDES-BENZ | SPRINTER 3500 | 2022 | 697 |
| MERCEDES-BENZ | SPRINTER 4500 | 2019 | 697 |
| MERCEDES-BENZ | SPRINTER 4500 | 2020 | 697 |
| MERCEDES-BENZ | SPRINTER 4500 | 2021 | 697 |
| MERCEDES-BENZ | SPRINTER 4500 | 2022 | 697 |
Source: NHTSA Campaign 24V930000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.