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NHTSA Campaign 23V806000

STRUCTURE:BODY

Issued by Daimler Vans USA, LLC · Reported Dec 1, 2023 · 131 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Vehicles affected by this recall

Make Model Year Units
FREIGHTLINER SPRINTER 1500 2021 131
FREIGHTLINER SPRINTER 2500 2021 131
FREIGHTLINER SPRINTER 3500 2021 131
FREIGHTLINER SPRINTER 4500 2021 131
MERCEDES-BENZ SPRINTER 1500 2021 131
MERCEDES-BENZ SPRINTER 1500 2022 131
MERCEDES-BENZ SPRINTER 1500 2023 131
MERCEDES-BENZ SPRINTER 2500 2021 131
MERCEDES-BENZ SPRINTER 2500 2022 131
MERCEDES-BENZ SPRINTER 2500 2023 131
MERCEDES-BENZ SPRINTER 3500 2021 131
MERCEDES-BENZ SPRINTER 3500 2022 131
MERCEDES-BENZ SPRINTER 3500 2023 131
MERCEDES-BENZ SPRINTER 4500 2021 131
MERCEDES-BENZ SPRINTER 4500 2022 131
MERCEDES-BENZ SPRINTER 4500 2023 131

Source: NHTSA Campaign 23V806000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.