2014 MERCEDES-BENZ SPRINTER 2500
6 recalls — 43 complaints — 158 TSBs
19V004000 Jan 8, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
17V786000 Dec 8, 2017
EQUIPMENT
Defect Description
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product... Read more
17V093000 Feb 10, 2017
AIR BAGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m... Read more
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
16V077000 Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 25... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Va... Read more
14V764000 Dec 1, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
14V677000 Oct 28, 2014
STRUCTURE
Defect Description
Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in t... Read more
Consequence
If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.
Remedy
Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.
Complaint Statistics
43 total complaints
3 crashes 4 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 16 |
| ENGINE | 7 |
| ELECTRICAL SYSTEM | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| STRUCTURE:BODY | 3 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 2 |
| VEHICLE SPEED CONTROL | 2 |
| EXTERIOR LIGHTING | 1 |
| POWER TRAIN | 1 |
ELECTRICAL SYSTEM
Jul 14, 2025
Incident date: Jul 14, 2025
The contact owns a 2011 Kia Sorento. The contact stated that while driving 55–60 MPH, the engine overheated and the vehicle stalled while making a turn. The vehicle stalled and failed to restart. Several unknown warning lights were illuminated. The contact stated that the failure was related to NH... Read more
ENGINE
Dec 9, 2024
Incident date: Dec 9, 2024
Re: NHTA recall 23V-858 This particular recall has been active since 12-18-2023. I have checked with my local dealership, Scanlon Acura in Ft Myers, FL, to arrange for a repair several times. Each time I have been told that they do not have the part. On Friday, 12-6-2024, a spoke to a service rep... Read more
AIR BAGS
Jun 11, 2023
Incident date: Jul 19, 2022
I was involved In a rear collision that then pushed me into a front end collision. The airbags and seat belts did not deploy or lock.
Crash
1 injured
STRUCTURE:BODY
Jun 11, 2023
Incident date: Jul 19, 2022
When in the service garage for a noise, our independent service mechanic confirmed that the body of the Pilot has rusted from the frame.
STRUCTURE:BODY
Apr 27, 2023
Incident date: Apr 14, 2023
Didn’t slow down right away
Crash
TRAILER HITCHES
Feb 13, 2023
Incident date: Dec 20, 2014
The contact owns a 2022 Hyundai Palisade. The contact received notification of the NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more
SERVICE BRAKES
Aug 6, 2022
Incident date: Aug 5, 2022
Just at roughly 100,000 miles under-body brake lines rusted out at started leaking making the vehicle inoperable and unsafe to drive.
ENGINE
Jun 7, 2022
Incident date: May 5, 2022
Hanger for Diesel Particulate Filter cracked and cracked the DPF as well. Causing some exhaust to vent to cabin compartment. If one was to believe social media there are THOUSANDS of these and Mercedes chooses to look the other way. All the while charging more than $4,000 to repair. Dealer has confi... Read more
ENGINE AND ENGINE COOLING
Nov 18, 2021
Incident date: Nov 6, 2021
The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off ... Read more
FUEL/PROPULSION SYSTEM
Nov 18, 2021
Incident date: Nov 14, 2021
Diesel fuel leaking from hose that goes into engine.
ENGINE
Oct 19, 2021
Incident date: Oct 1, 2021
The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated as he veered to the side of the road, the vehicle inadvertently stalled. The v... Read more
Fire
VEHICLE SPEED CONTROL
Mar 25, 2021
Incident date: Feb 25, 2021
MY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A F... Read more
ENGINE
Mar 25, 2021
Incident date: Feb 25, 2021
MY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A F... Read more
ENGINE
Mar 23, 2021
Incident date: Mar 23, 2021
THIS VEHICLE, PLUS NUMEROUS OTHER MB MODELS, ARE THE SUBJECT OF AN EMISSIONS LAWSUIT. THERE IS A REMEDY AVAILABLE TO RECTIFY THE ISSUE AND TO QUALIFY THE RESPECTIVE OWNERS TO SOME SIGNIFICANT COMPENSATION. I DISCOVERED THIS BY ACCIDENT ON-LINE. I HAVE NOT BEEN CONTACTED BY MB AND THERE IS NO RECALL... Read more
VEHICLE SPEED CONTROL
Nov 25, 2020
Incident date: Nov 22, 2020
RECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION.
SERVICE BRAKES
Nov 25, 2020
Incident date: Nov 22, 2020
RECENTLY THREE ELECTRONIC BRAKING ASSIST LIGHTS HAVE (ANTI-LOCK, ESP, AND ANTI-SKID) HAVE LIT ON MY DASHBOARD AT RANDOM TIMES. ON AT LEAST TWO OCCASIONS THE ENGINE HAS ACCELERATED WITHOUT ME TOUCHING THE PEDAL.*DT*JB TYPICALLY THIS IS WHILE THE VEHICLE IS IN MOTION.
FUEL/PROPULSION SYSTEM
Sep 18, 2020
Incident date: Sep 15, 2020
VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE. FUEL TANK CAUGHT FIRE. NO PRIOR RUNNING DEFECTS. STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT ... Read more
Fire
ELECTRICAL SYSTEM
Sep 18, 2020
Incident date: Sep 15, 2020
VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE. FUEL TANK CAUGHT FIRE. NO PRIOR RUNNING DEFECTS. STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT ... Read more
Fire
ENGINE
Jan 24, 2020
Incident date: Sep 1, 2019
I STARTED TO SMELL EXHAUST FUMES ON THE CAB OF MY VAN. I AM HAVING HEADACHES AND NOSEA . DOING RESEARCH ONLINE I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH 2014 MERCEDES SPRINTER. THIS IS A HEALTH HAZARD AND A SAFETY ISSUE. THERE ARE NO SENSORS ON .
AIR BAGS
Jan 21, 2020
Incident date: Jan 9, 2020
WE GOT A NOTICE ABOUT RECALLS
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
Aug 23, 2019
Incident date: Jul 17, 2019
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING VARIOUS SPEEDS, THE REAR PASSENGER AND DRIVER'S SIDE WHEEL SPEED SENSORS FRACTURED. THE CONTACT HEARD A POPPING SOUND PRIOR TO THE FAILURE. ADDITIONALLY, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKE AS... Read more
POWER TRAIN
Feb 7, 2019
Incident date: Feb 1, 2019
DIESEL PARTICLE FILTER CONNECTOR BREAKING. CONNECTOR BREAKS ALLOWING CARBON MONOXIDE TO ENTER THE PASSENGER COMPARTMENT. HOT EXHAUST GASES BURN AND MELT WIRING UNDER TRUCK CUTTING OFF ENGINE POWER CAUSING VEHICLE TO STALL WHILE DRIVING.
AIR BAGS
Aug 28, 2018
Incident date: Aug 21, 2018
I HAVE BEEN WAITING FOR THE TAKATA AIRBAGS TO BE REPLACED FOR OVER A YEAR. I AM WORKING WITH FAIRFIELD MERCEDES (FAIRFIELD CALIFORNIA) AND STILL NO PARTS. IS THIS TRUE OR AM I BEING DELAYED BY THE DEALER?
AIR BAGS
Aug 20, 2018
Incident date: Feb 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER (MX2CA170). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more
AIR BAGS
Apr 13, 2018
Incident date: Feb 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWN EUROCARS AT 888-856-... Read more
AIR BAGS
Apr 3, 2018
Incident date: Jan 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF MANCHESTER, 875 GOLD ST, MANCHESTER, NH 03103, (888) 682-5212) INFORMED THE CONTACT THAT THE PARTS HAD BEEN ORDERED. ... Read more
STRUCTURE:BODY
Feb 28, 2018
Incident date: Feb 12, 2018
CYBERBAHN NOTE - VIN AND MODEL DON'T TURN UP RESULTS; ASK FOR ADDITIONAL INFORMATION. TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING AT 40 MPH IN RAINY WEATHER, WATER LEAKED THROUGH THE ROOF AIR VENT INTO THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINAT... Read more
AIR BAGS
Feb 7, 2018
Incident date: Feb 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL... Read more
AIR BAGS
Feb 6, 2018
Incident date: Jan 15, 2017
RECEIVED A LETTER FROM MB IN JANUARY SAYING PARTS ARE NOW AVAILABLE FOR NHTSA RECALL #16V077. DEALER SAYS NO PARTS AVAILABLE YET. MB SAYS A SECOND LETTER WILL SAY WHEN PARTS ARE AVAILABLE. IT IS DIFFICULT TO KNOW WHO'S ON FIRST.
AIR BAGS
Feb 5, 2018
Incident date: Jan 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR... Read more
AIR BAGS
Jan 30, 2018
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL... Read more
AIR BAGS
Jan 25, 2018
Incident date: Feb 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE DEALER (MERCEDES-BENZ OF ANAHEIM, 5395 E LA PALMA AVE, ANAHEIM, CA 92807, (714) 777-1900) SCHEDULED AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTAC... Read more
AIR BAGS
Dec 15, 2017
Incident date: Jan 1, 2015
I WAS PROVIDED A NOTICE OF AN AIRBAG RECALL OVER TWO YEARS AGO ON A THREE YEAR OLD VEHICLE. THE DEALERS SAYS THEY HAVE BEEN WAITING FOR PARTS. I HAVE CALLED MERCEDES NATIONAL AND THEY SAID THERE IS NOTHING I CAN DO. IT APPEARS NOTHING IS HAPPENING AND NO ONE HAS A SOLUTION YET I DRIVE A VEHICLE EVER... Read more
AIR BAGS
Nov 22, 2017
Incident date: Feb 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more
AIR BAGS
Nov 15, 2017
Incident date: Nov 15, 2017
TAKATA RECALL - HEN WILL I GET MY DEFECTIVE AIR BAG REPLACED? MY SERVICE PROIDER HAS BEEN UNABLE TO SCHEDULE A REPLACEMENT BECAUSE THEY DO NOT HAVE PARTS.
AIR BAGS
Nov 6, 2017
Incident date: Feb 11, 2016
TAKATA RECALL - NOTIFIED OF RECALL FEBRUARY 11, 2016. AS OF NOV. 2017 (MORE THAN ONE YEAR LATER) REMEDY IS STILL NOT AVAILABLE FROM THE MANUFACTURER. OVER A FULL YEAR WAITING FOR REMEDY AND COUNTING, WITH NOT EVEN AN ETA IN SIGHT. UNACCEPTABLE!
AIR BAGS
Nov 8, 2016
Incident date: Feb 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP... Read more
UNKNOWN OR OTHER
Sep 23, 2016
Incident date: Aug 14, 2016
EVENT DATA RECORDER MISSING FROM SPRINTERS. I WAS INVOLVED IN A HIGH SPEED CRASH. I WON'T GO INTO DETAILS AT THIS TIME PENDING THE INVESTIGATIONS. BUT I LEARNED THAT THERE IS NO "EDR" EVENT DATA RECORDERS ON THE SPRINTERS. WHEN I LEARNED OF THESE AND WHAT THEY DO IN THE EVENT OF A CRASH I WAS DISAPP... Read more
Crash
UNKNOWN OR OTHER
Dec 14, 2015
Incident date: Dec 14, 2015
AIR CONDITION ON TOP THE ROOF LEAK,EVERY TIME IS RAIN LEAKS ON THE PASSENGERS.
ENGINE
Apr 16, 2015
Incident date: Feb 18, 2015
CAR HAS BEEN DRIVING NORMALLY FOR SEVERAL MIN AT HIGHWAY SPEEDS. WHILE STOPPED AT STOPLIGHT OR WHILE DRIVING SLOWLY THROUGH A PARKING LOT THE VEHICLE WILL STALL AND SHUT OFF. THE VEHICLE DOES RESTART WHEN TURNED TO OFF POSITION AND RESTARTED. NO CHECK ENGINE LIGHTS ILLUMINATE AFTERWARD AND VEHICLE D... Read more
FUEL/PROPULSION SYSTEM
Mar 18, 2015
Incident date: Feb 27, 2015
THE DAY I PURCHASED THE VAN WHILE STILL AT THE DEALER A WARNING CHIME CAME ON AND NO ONE COULD FIGURE OUT WHAT IS WRONG THEN IT FINALLY WENT AWAY BY ITSELF. THAT HAPPENED SEVERAL TIMES SINCE I PURCHASED IT LAST AUGUST. I TOOK IT TO TWO MERCEDES DEALERS BUT NO USE. I ALSO EXPERIENCED A DRASTIC DROP I... Read more
Fire
ELECTRICAL SYSTEM
Aug 22, 2014
Incident date: Jun 1, 2014
AT NIGHT THE HEADLIGHT SWITCH IS NOT ILLUMINATED SHOWING THE POSITION OF THE HEADLIGHT SWITCH. THERE IS NO WAY TO SEE WHAT IS SELECTED BY THE HEADLIGHT SWITCH EXCEPT WITH A FLASHLIGHT. THE INTERIOR LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE DASH IN THE ARE OF THE HEADLIGHT SWITCH TO KNOW WHERE I... Read more
EXTERIOR LIGHTING
Aug 22, 2014
Incident date: Jun 1, 2014
AT NIGHT THE HEADLIGHT SWITCH IS NOT ILLUMINATED SHOWING THE POSITION OF THE HEADLIGHT SWITCH. THERE IS NO WAY TO SEE WHAT IS SELECTED BY THE HEADLIGHT SWITCH EXCEPT WITH A FLASHLIGHT. THE INTERIOR LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE DASH IN THE ARE OF THE HEADLIGHT SWITCH TO KNOW WHERE I... Read more
NHTSA Safety Ratings — 2014 MERCEDES-BENZ SPRINTER 2500
2014 Mercedes-Benz Sprinter 2500 VAN RWD
| Category | Rating |
|---|---|
| Rollover | 1 / 5 ★☆☆☆☆ |
| Rollover Risk | 84.3% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2014 MERCEDES-BENZ SPRINTER 2500
158 manufacturer communications from 90 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 48 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 13 |
| 060000 ENGINE AND ENGINE COOLING | 13 |
| 110000 ELECTRICAL SYSTEM | 11 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 9 |
| 080000 FUEL SYSTEM, DIESEL | 6 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 6 |
| 060000 ENGINE (PWS) | 6 |
LI07.10-N-075862
Feb 23, 2023
080000 FUEL SYSTEM, DIESEL
Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
2022120013-1
Jan 1, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions.
LI07.16-N-075574
Dec 2, 2022
060000 ENGINE AND ENGINE COOLING
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
LI07.16-N-075574
Dec 2, 2022
110000 ELECTRICAL SYSTEM
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
2022110005
Nov 23, 2022
060000 ENGINE AND ENGINE COOLING
Software Update - Water Pump Diagnostics
LI07.16-N-075574
Nov 21, 2022
060000 ENGINE AND ENGINE COOLING
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
LI07.16-N-075574
Nov 21, 2022
080000 FUEL SYSTEM, DIESEL
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
2020060002
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060002
2020060001
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060001
2020040005
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040005
2020060002
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060002
2020060001
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060001
2020040005
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020040005
LI49.20-N-074942
Jun 13, 2022
060000 ENGINE AND ENGINE COOLING
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
LI49.20-N-074942
Jun 13, 2022
080000 FUEL SYSTEM, DIESEL
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
2020040005
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020040005 Modification to the emissions control system
NC3COD2ND
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
LI01.00-N-074210
Jan 6, 2022
060000 ENGINE AND ENGINE COOLING
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI01.00-N-074210
Jan 6, 2022
350000 EQUIPMENT
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI00.30-N-074118
Dec 14, 2021
110000 ELECTRICAL SYSTEM
"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "
LI54.22-N-074063
Dec 7, 2021
110000 ELECTRICAL SYSTEM
Various complaints due to aftermarket OBDII device installed
FTL NC3DREZAHA R
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
MB NC3DREZAHA Re
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
511331
May 3, 2021
060000 ENGINE AND ENGINE COOLING
Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the
Launch NCU-VSXHE
Feb 19, 2021
110000 ELECTRICAL SYSTEM
"eCall" Hermes Software Update
Initial NCU-Rear
Feb 16, 2021
046300 SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
Rear Wheel Speed Sensor (RV)
Initial NCU-Rear
Feb 16, 2021
200000 WHEELS
Rear Wheel Speed Sensor (RV)
MY14-16 906 OM65
Feb 9, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Stop Sale for Pending Emission Modification
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI82.85-P-072218
Jan 4, 2021
110000 ELECTRICAL SYSTEM
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
LI82.85-P-072218
Jan 4, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
Initial NCU MY19
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY19
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
LI14.20-N-071638
Aug 21, 2020
060000 ENGINE AND ENGINE COOLING
Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
LI46.00-N-069137
Aug 3, 2020
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Power Steering Hose Updated Repair Method
LI46.00-N-069137
Aug 3, 2020
070000 FUEL SYSTEM, GASOLINE
Power Steering Hose Updated Repair Method
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
LI82.85-N-070617
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Malfunction in Android Auto (Connect5)
LI82.85-N-069563
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display goes dark temporarily (Connect5)
LI82.85-N-070620
Dec 4, 2019
350000 EQUIPMENT
SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
LI82.85-N-070619
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display intermittently remains dark (NTG6)
LI82.85-N-070616
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-070599
Dec 2, 2019
350000 EQUIPMENT
MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
LI82 85-N-069567
Jun 21, 2019
350000 EQUIPMENT
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available
LI82 85-N-069752
Jun 5, 2019
350000 EQUIPMENT
MBUX multimedia system: Navigation and/ or Satellite Radio not selectable/not available
LI32-25-N-069847
May 28, 2019
023000 SUSPENSION:MULTIPLE AXLE
Clunking/Rattle Noise from Rear Axle Area
LI31-00-N-069787
May 23, 2019
210000 TRAILER HITCHES
Information:907 Sprinter 15 Passenger Van Trailer Hitch
LI30 36-N-069739
Apr 29, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instruction for the Removal of M20 Speed Limitation 65mph
LI82 85-N-069567
Apr 5, 2019
353000 EQUIPMENT:ELECTRICAL
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)
Sprinter 2018111
Nov 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 31, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 17, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 10, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI49 00-N-067929
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
LI49 00-N-067929
Jul 23, 2018
100000 POWER TRAIN
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Sprinter Weekly
Jun 29, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 29, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 1, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Weekly Parts Upd
May 25, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 18, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 30, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI47 00-N-067942
Mar 26, 2018
091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
LI47 00-N-067942
Mar 26, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
Sprinter Weekly
Mar 23, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Sprinter October
Oct 27, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI33 00-N-066643
Oct 18, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter October
Oct 13, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter October
Oct 6, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 29, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 22, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter August
Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter August
Aug 11, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter August
Aug 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI27 00-N-066833
Aug 2, 2017
100000 POWER TRAIN
Transmission leak in area of oil pump
LI07 09-N-063338
Jul 11, 2017
060000 ENGINE (PWS)
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
LI07.09-N-063338
Jan 10, 2017
060000 ENGINE AND ENGINE COOLING
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
Sprinter Weekly
Jan 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI0709N0633386
Nov 7, 2016
033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Coolant, vacuum, temperature fault codes.
LI0709N0633386
Nov 7, 2016
980000 UNKNOWN OR OTHER
Coolant, vacuum, temperature fault codes.
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 24, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 10, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 3, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI18.30-N-056338
May 27, 2016
060000 ENGINE (PWS)
Traces of oil in area of oil cooler (inner V) on engine 642
Showing 100 of 158 bulletins.
NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE20014
Opened: Sep 21, 2020 — Closed: Mar 30, 2021
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... Read more
MERCEDES-BENZ SPRINTER 2500 — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007–2025).
168
Total Recalls
640
Total Complaints
1
Investigations
33
Reported Crashes
12
Reported Fires
0
Reported Deaths
MERCEDES-BENZ SPRINTER 2500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 4 | View |
| 2024 | 4 | 15 | View |
| 2023 | 7 | 26 | View |
| 2022 | 7 | 55 | View |
| 2021 | 18 | 79 | View |
| 2020 | 22 | 132 | View |
| 2019 | 42 | 94 | View |
| 2018 | 9 | 22 | View |
| 2017 | 7 | 15 | View |
| 2016 | 15 | 41 | View |
| 2015 | 14 | 29 | View |
| 2014 (current) | 6 | 43 | |
| 2013 | 3 | 34 | View |
| 2012 | 2 | 11 | View |
| 2011 | 4 | 17 | View |
| 2010 | 6 | 20 | View |
| 2009 | 0 | 2 | View |
| 2007 | 1 | 1 | View |