2023 JEEP WRANGLER Recalls, Complaints & Safety

I own a 2023 Jeep Wrangler Rubicon 4xe (VIN: 1C4JJXR66PW627097). The instrument cluster/dashboard intermittently shuts off while driving, resulting in complete loss of speedometer, warning indicators, and critical driver information. This creates a significant safety hazard, as I am unable to monitor vehicle speed or receive warnings while the vehicle is in motion. In January 2026, I took the vehicle to the dealership for this same issue. The instrument cluster was repaired under warranty/customer satisfaction repair. However, the exact same problem has now returned. My vehicle is not currently included in Recall 30B, but the symptoms are consistent with that recall involving instrument cluster failure. I am concerned that this defect may affect additional vehicles not currently covered. I am requesting that NHTSA investigate this issue and consider expanding Recall 30B to include vehicles like mine. I have video evidence showing the dashboard shutting off while driving and will provide it as part of this complaint. https://drive.google.com/drive/folders/1Ab3NkolHPv66es_vrzSiFKLN83ezv5LC

I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The steering wheel rapidly shakes left to right, and the entire vehicle shudders for 5 to 10 seconds. The oscillation does not stop until I slow the vehicle down to below 45 mph. This issue is reproducible and occurs frequently on rough or uneven road surfaces at highway speeds. During these events, I temporarily lose the ability to maintain proper steering control, creating a dangerous situation for myself, my passengers, and other drivers. This condition is commonly referred to as “Death Wobble,” and it makes the vehicle unsafe to operate. Given the severity of this defect and the safety risk it poses, I am requesting that NHTSA investigate this issue and that Jeep/Stellantis address the defect under the New Vehicle Limited Warranty (3‑year/36,000‑mile basic warranty). The front‑end suspension components—including the track bar, steering damper, ball joints, and related parts—should be inspected and repaired as necessary to eliminate this hazardous oscillation.

Parked my 2023 Wrangler 4xe for about three hours. When I started driving again the brake pedal was hard and it took way longer than normal to stop. No warning lights, no codes on the OBD reader. Toggling max regen on and off made no difference. Power cycling the vehicle didn’t fix it. Pads are warm so the calipers are engaging, but there’s very little stopping force behind them. I would guess there is an electrical issue with the regenerative breaking system or brake vacuum.

1. The Hybrid Battery , yes, Jeep is at dealer since 3/12/25. After daily calls to get updates, including voicemails and emails to service rep and Manager several times, Finally was advised on 3/25/26 (13 days) that it needs the part and will be at least 4-6 weeks more, no loaner, no info, nothing else was provided other then to call Jeep cares to file a complaint--you can imagine how that went---they referred me back to the dealer but did open a complaint/ 2. was advised car could go on fire at any time, thank God I was not driving it at the time. 3. seems its a known common problem and current recall. 4. Inspected by Rockland jeep dealer and still sitting there. 5. no warning signs prior to car not starting. car is a lease and the lease expires prior to getting the car back, I called chrysler leasing and they directed me to call the dealer, called Jeep cares and they advised still waiting on rental authorization so I can get a rental car (which I would have to pay for and trust they will reimburse me- after all this, I do not trust them) , also they said to call the dealer after opening up a case. Bottom line, I am 16 days in , with 4-6 weeks to go with no car, no options as of this claim. I pay 700 a month for this lease and I will be out 2 months---I just asked them to extend it for the 2 months on them or keep the Jeep, Chrysler advised again to call dealer as they cannot do any of that. The dealer not advising me for 2 weeks what ( per Jeep cares) takes 10 minutes to diagnose, not providing a loaner after a week calling for one. I do not know what to do other then start to call lemon law attys?

I am reporting a safety-related electrical failure involving the heated steering wheel system in a 2023 Jeep Wrangler. While driving, the heated steering wheel malfunctioned and produced smoke from the steering wheel area. This created an immediate safety concern due to the presence of smoke and the potential for electrical overheating or fire in a critical driver control component. This was not an isolated incident. The same system required a prior repair under warranty in late 2023. Despite that repair, the failure recurred in late 2025 with more severe symptoms, including overheating and damage to electrical components. The vehicle was taken out of service for repair, and the total time out of service related to this issue was approximately 115 days due to parts delays and repair time. The problem was confirmed and repaired by authorized dealerships, including replacement of the steering wheel and related electrical components. There were no meaningful warning indicators prior to the failure. The issue occurred during normal operations. The repeated failure of the same system, combined with smoke and electrical malfunction in the steering wheel, raises concern about a potential defect that could pose a safety risk to drivers and passengers.

The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds with Hybrid Mode activated, the vehicle shuddered abnormally. While attempting to defrost the front windshield, the defroster took longer than normal to defrost the windshield. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

UNKNOWN

Following 2nd battery recall, acceleration, especially with the electric on, is sluggish and then suddenly electric fails and gas engine kicks in with a lurch. Electric no longer has the power it did prior to the recall and this provides uncertain acceleration for entering freeway from onramps or during other periods of needed acceleration.

On July 3rd I was driving on the highway, and the Jeep went into limp mode. When it ran out of the electric charge, it didn’t switch over to the gas engine and became un-drivable. I brought it to a Jeep service center and they kept it until July 7th. They were not able to figure out why that happened, but obviously it is part of the recall.

I am submitting this complaint regarding a safety concern with my Jeep following the completion of Recall 68C. Since the recall service was performed, the vehicle has experienced significant issues when operating in hybrid mode. While driving in hybrid mode, the vehicle repeatedly switches back and forth between hybrid and electric operation. When the vehicle enters electric mode, the RPMs will suddenly spike and the vehicle will call for the gasoline engine. When the accelerator pedal is pressed, the vehicle is unable to maintain electric power and immediately switches into gasoline mode. This behavior results in constant drivetrain shifting and erratic engine speed changes. The RPMs frequently jump from 0 RPM (electric operation) to approximately 3,000 RPM when the gasoline engine abruptly engages. The repeated transitions between electric and gasoline power create noticeable hesitation, jerking, and inconsistent acceleration. This issue began only after the Recall 68C service was completed and was not present beforehand. The repeated switching between propulsion modes appears abnormal and may pose a safety concern, particularly during acceleration or when merging into traffic where predictable vehicle response is critical. I am submitting this report so that this issue can be documented and investigated to determine whether the recall repair may have introduced or failed to correct a problem within the hybrid drivetrain system. 2023 Jeep Wrangler 4XE Unlimited

My 2023 Jeep Wrangler 4xe has been in the shop at Tameron Jeep in Daphne, AL for 37 consecutive days. After having the recall on the hybrid battery software performed, an engine light came on. When I returned it to Tameron service department, I was told the diagnostic scan showed a fault in the hybrid battery due to the recall software update. It has remained at the service department for 37 days without remedy. The service department says they are waiting on Stellantis to advise them and that they feel like Stellantis "Star Connect" tech line is requiring their service tech to perform the same repeated tests again and again to avoid approving the hybrid battery replacement. I have called Jeep customer care, opened a case twice, escalated, requested area manager, etc., and currently there is no update, plan of action, or timeline for repair. The service department said even after the battery replacement is approved (it has not been yet), it would be more than 30 days to get the new battery. So in addition to the current 37 days in service, it could potentially be another 30-60 plus days. I have been unable to get any help, any plan, any updates from Stellantis. The service department has been very understanding but they can't do anything further without approval from Stellantis. I'm still making payments and insurance on the vehicle.

Car began slipping not wanting to shift gears humming loudly and driving rough at 61k miles on a 2023. Being told it’s dclutch and possible transmission needed. No warning just out of nowhere

On 12/06/2025, I purchased a 2023 Jeep Wrangler 4xe from a Chrysler Jeep dealership in Myrtle Beach, SC. Recall 68C (NHTSA 25V741000) had been published on 11/05/2025 — one month prior to my purchase. The recall involves high voltage battery cells with separator damage that may cause a vehicle fire while parked or driving. A Stop Sale order was active on this VIN at the time of sale. I raised the recall and fire risk during the purchase. The salesperson responded that "a fire could happen in any car" and continued to minimize my wife's specific safety concerns through sustained pressure until we agreed to purchase. No documentation was provided showing the recall had been remedied prior to delivery. The recall remains OPEN as of today. Third-party vehicle history data confirms Stop Sale: YES tied to 68C. We cannot charge the vehicle or use it as intended. We are unable to obtain timely service — the dealership reports months-long wait times with no loaner vehicle available. The vehicle has not been inspected or repaired for this defect. No warning lamps were present at purchase. The vehicle was available for sale and delivered to us despite the active Stop Sale designation. The safety risk is ongoing. We are parked away from structures per NHTSA guidance and have ceased charging the vehicle. This complaint is being filed as part of a formal legal record.

I am writing to formally report a serious issue with my 2023 Jeep Wrangler Sahara 4xe following the second recall repair (Recall 68C) related to the high-voltage battery fire risk. In November 2025, my vehicle underwent the required recall service. The repair was completed at the end of December 2025. However, immediately after the repair, I began experiencing significant performance problems in Electric Mode. Specifically: The vehicle now has severely reduced power output when operating in pure electric mode. Acceleration is noticeably weak and inconsistent compared to its performance prior to the recall repair. The gasoline engine frequently engages even when sufficient battery charge is available and Electric Mode is selected. Before the recall service, the vehicle operated normally in Electric Mode without these issues. The current condition substantially affects drivability, fuel efficiency, and the overall value of the vehicle.

Steering damper has failed with 45,000 miles on vehilce and causing a dangerous shake on the highway affectionately konw as the "death wobble" among jeep owners. This was recalled in eariler models of my vehicle (2018-2021 4XE) but is occruing the same in my 20234XE. This part should have not worn out already and is causing a dangerous situation.

See attached document. Dear Jeep Customer Care and Chrysler Capital,I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: [XXX], due to the severe safety risk posed by NHTSA Recall 25V-74 l, concerning the high-voltage battery fire hazard.Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose.This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice.Your own notices further indicate not charge it as designed for normal function.Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, making it impractical and unsafe for my living situation.This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis.When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy.With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late Ql 2026 (as documented during my call with Riana, case #[XXX]).I was advised to contact Chrysler Capital regarding a potential lease suspension due to the seriousness of the recall.At 11am EST, I called Chrysler Capital and spoke with Maren (ID774178). After discussing my living situation and concerns about driving an unsafe vehicle with my [XXX], Maren placed me on hold and subsequently returned to inform me he had obtained approval fornot just a lease suspension, but a full early return with no further financial liability.He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue further payments.Before concluding our conversation, I confir

The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.

After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has been taken to dealer many times and nothing has worked. I’ve left Jeep there for months at a time, and they still can’t fix it. This is a safety hazard. Someone might get killed by this. How can this be allowed? We need help desperately.

There is another recall 2nd one for this vehicle that now I cannot charge it . Park near other vehicles or in my garage due to fear of fire. Dealership says they are doing approx 1-2 a month and I am #59 on the list. I have not been offered a replacement vehicle. They told me I could not trade it in because it is “unsellable”.

On 1/19/2026 I had my 2023 Jeep Wrangler 4xe serviced at a Jeep dealership to have recall 68C corrected. I received a call from the dealership later that day stating a new battery was not needed, only a software update was needed. They completed the software update. On 1/31/2026 when I started my Jeep in the morning, the check engine light was on. After stopping at a red light, my Jeep felt like it was losing power. To get it to move, I had to push the pedal down to the floor, the Jeep jerked some and did drive but felt like it was going to shut down. I pulled in the parking spot. Turned the car off and tried to turn it back on. It would not start. The red battery light appeared, a symbol of a charger (accel.), and an error message stating, "service charging system". None the hybrid options were available and electronic mode showed not available. I had to have the Jeep towed to the dealership that recently completed the recall. The Jeep did start when the tow truck driver arrived, but I was worried that it would stall and leave me stranded on the beltway. On 2/2/2026 I received a call from the dealership stating the issue was with the battery and that it needed to be replace but it will take "some time" to receive. On 2/5/2026 I received a call from the dealership stating the battery should be received around 2/26/2026. I was reviewing online comments from other Jeep owners impacted by recall 68C and the issue that I experienced appears to be a common theme. Some reported it taking 4-6 weeks due to the battery not being available.

Vehicle Safety Complaint – Instrument Cluster Failure Component/System Failed: The instrument cluster (dashboard display), part number 68522503AD, malfunctioned and intermittently went completely black while the vehicle was in operation. The vehicle and component were available for inspection and were inspected and repaired at Tomball DCJR. Safety Risk: When the instrument cluster malfunctioned, I could not see vehicle speed, warning indicators, gear position, or other critical safety information. AutoNation CDJR Spring instructed me to continue driving the vehicle and rely on a mobile phone app to view speed, increasing distraction and crash risk. Stellantis later instructed me to drive the unsafe vehicle to another dealership, showing disregard for my safety. Problem Confirmation: The defect was diagnosed in April 2025 at AutoNation CDJR Spring while the vehicle was under warranty. The dealer confirmed the cluster qualified for warranty replacement but released the vehicle back to me against my wishes due to parts backorder, despite it being unsafe. Stellantis repeatedly refused to assist after I filed complaints. Inspections: In January 2026, after the condition worsened, AutoNation CDJR Spring again refused service. Tomball DCJR inspected the vehicle, confirmed internal cluster failure, test-drove it and observed the display shutting off, then removed and replaced the cluster. I was forced to pay $111.63 for installation despite the repair being warranty-related. Warnings/Symptoms Prior to Failure: The issue began as water-like droplets or spots inside the cluster glass that could not be wiped off, reducing visibility of safety information. The spots increased over time, visual clarity worsened, and the display eventually went completely black while driving. Summary: Jeep/Stellantis and AutoNation CDJR Spring failed to repair a known, worsening safety defect under warranty and instructed me to continue operating an unsafe vehicle.

Shutting off when I make stops have to put in park start over

two issues. the first involves shaking and veering which continues since the purchase and this is the fourth time i have had concerns with this. vehicle it shakes at any speed and violently if i dont let up off the gas. the second issue occured while driving on the 5 freeway with the speed control on and suddenly there was a loud boom thud sound behind the front seet like running over a tire or something, the vehicle began to slow i applie gas and noticed the panel radio etc all working but a message appeared to stop or pull over and park and restart; however when i looked down to see if was in gear and it was in D and blinking like it does in park assist. the screen also ramdomly swithche the view. vehicle is currently in the dealership.

I am submitting this complaint regarding a confirmed safety-related defect and manufacturer nonresponse involving my 2023 Jeep Wrangler Willys 4xe, VIN [XXX] . The failed component is the high-voltage hybrid battery system. The vehicle and battery pack are currently located at an authorized Jeep dealership and are available for inspection. The vehicle was delivered to the dealership on December 29, 2025 for recall-related service. On December 30, 2025, the dealership confirmed a high-voltage battery failure. A STAR case was opened and escalated to Stellantis engineering. The vehicle was immediately removed from service and has remained unusable since that date. Prior to removal from service, the vehicle experienced repeated loss of propulsion, Electric Mode Temporarily Unavailable messages, and driveline warnings during normal operation. These symptoms were reported over multiple service visits and documented by video. The vehicle was repeatedly returned to service with repair notes stating “could not replicate” and assurances that it was safe to operate, park indoors, and charge. Those assurances were later contradicted by the confirmed battery failure and recall-related safety restrictions, exposing my family and home to avoidable safety risk. The vehicle is subject to Recall Campaign 68C. Despite confirmation of a safety-related battery failure, Stellantis has not provided a written remediation plan, assigned a decision owner, or communicated a resolution timeline. The dealership has confirmed that further action is blocked pending manufacturer authorization. Stellantis initiated corporate contact by phone on January 27 and January 29, 2026. I responded in writing and by voicemail requesting written follow-up and confirmation of ownership. Stellantis did not respond in writing and did not return my voicemail. I am concerned that a like-for-like high-voltage battery replacement does not adequately remedy the safety defect or restore confidence in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was intermittently illuminated, and the vehicle jerked abnormally while driving. The vehicle was taken to the dealer for the recall repair, and the contact was informed that a diagnostic test was initiated. The contact was concerned that the dealer was trying to charge a fee and advised the dealer to start with the recall repair, which was free of charge. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,500.