Complaint Statistics
259 total complaints
36 crashes 9 fires 12 injuries 2 deaths
Top Reported Components
| Component | Complaints |
|---|
| PARKING BRAKE | 27 |
| PARKING BRAKE:CONVENTIONAL | 26 |
| POWER TRAIN:MANUAL TRANSMISSION | 13 |
| ENGINE AND ENGINE COOLING:ENGINE | 12 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 7 |
| SEAT BELTS:FRONT:RETRACTOR | 6 |
| SEAT BELTS:FRONT:ANCHORAGE | 6 |
| UNKNOWN OR OTHER | 6 |
| EXTERIOR LIGHTING:HEADLIGHTS | 6 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 6 |
Incident date: May 5, 2021
The contact owns a 1995 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 02V041000 (Parking Brake) however, the part to do the repair was unavailable. The contact stated that he had parked the vehicle in a parking lot with the parking brake set and the vehicle transmission
... was in neutral (N). The contact stated that when returned to the vehicle it had rolled down a slight incline and crashed into the back of another parked vehicle. The contact stated that the rear quarter panel on the passenger side of the other vehicle had been dented. The contact stated that there was only a small smear of paint from the other vehicle on his bumper. There were no injuries and no police were on the scene. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 86,000. Parts distribution disconnect.Read more
Crash
Incident date: Sep 30, 2020
PURCHASED THIS VEHICLE IN 2020. WAS NOTIFIED BY INSURANCE OF A RECALL THAT WAS NOT DONE. CALLED THE LOCAL DEALERSHIP AND THEY ADVISED WORK CANNOT BE DONE BECAUSE THE RECALL IS OVER 10 YEARS OLD.
Incident date: May 1, 2020
TL* THE CONTACT OWNS A 1995 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO GRINDSTAFF CHRYSLER DODGE JEEP RAM (2226 W ELK AVE, ELIZABETHTON, TN 37643) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V041000 (PARKING BRAKE). THE CONTACT STATED THAT AFTER THE RECALL REPAIR WAS COMPLETED
... , THE PARKING BRAKE FAILED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE VEHICLE ROLLED FORWARD AFTER ENGAGING THE PARKING BRAKE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 280,000.*DT CONSUMER STATED PARTS WERE REPLACED BUT RECURRED AGAIN LESS THAN 4,000 MILES.*JBRead more
Incident date: May 1, 2020
TL* THE CONTACT OWNS A 1995 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO GRINDSTAFF CHRYSLER DODGE JEEP RAM (2226 W ELK AVE, ELIZABETHTON, TN 37643) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V041000 (PARKING BRAKE). THE CONTACT STATED THAT AFTER THE RECALL REPAIR WAS COMPLETED
... , THE PARKING BRAKE FAILED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE VEHICLE ROLLED FORWARD AFTER ENGAGING THE PARKING BRAKE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 280,000.*DT CONSUMER STATED PARTS WERE REPLACED BUT RECURRED AGAIN LESS THAN 4,000 MILES.*JBRead more
Incident date: Jul 31, 2017
I CALLED BAY AREA JEEP DEALERSHIPS (SERRAMONTE & PUTNAM) REGARDING MY 1995 JEEP WRANGLER TRUCK VIBRATIONS THAT DEVELOPED OVER THE LAST COUPLE OF WEEKS. ONLINE THAT THIS HAS A NAME, - THE JEEP DEATH WOBBLE. TWO DAYS AGO, MY VEHICLE SHOOK SO VIOLENTLY I ALMOST LOST CONTROL OF MY CAR, WAS ABLE TO PU
... LL OFF THE FREEWAY, VEHICLE CONTINUED TO SHAKE EVEN AT 20 MPH, AND THE SHAKING BROKE THE BOLTS ON MY ROLL BAR. I SPOKE TO "TRACY" AT THE CHRYSLER CORPORATION TODAY WHO SAID THAT SINCE THERE IS NO RECALL THERE IS NOTHING THE COMPANY CAN DO, THAT I SHOULD FIX THIS ON MY OWN AND KEEP THE RECEIPTS "IN CASE THERE'S A RECALL" WHICH I FIND UNACCEPTABLE. THERE IS NOTHING I CAN FIND WHICH INDICATES HOW THIS CAN BE FIXED. CAS AND THE NHTSA, WHICH I PLAN TO DO. PLEASE GIVE ME SOME DIRECTION HERE, I DO NOT KNOW HOW TO FIX THIS THING.Read more
Incident date: Apr 2, 2016
CONSUMER NOTICED VEHICLE'S TRANSMISSION SLIPPING, MINOR ATF LEAK, & HAD VEHICLE INSPECTED. ATF WAS HEAVILY CONTAMINATED BY PARTICULATE MATTER GENERATED BY MECHANICAL WASTE. NO LEAK WAS INITIALLY FOUND UPON INSPECTION, HOWEVER ONE WAS VISIBLY APPARENT AFTER INSPECTION AS ATF SPRAYED FROM AN UNKNOWN
... SOURCE ACROSS BOTH ENDS OF THE UNDERCARRIAGE AFTER TURNING OUT OF A PARKING LOT AND ONTO A MAIN ROAD. ATF BEGAN TO BURN OFF OF VEHICLE CREATING A THICK SMOKE, MAKING IT DIFFICULT FOR OTHER DRIVERS TO SEE AND THEY AVOIDED CONSUMER'S VEHICLE. CONSUMER PUT HER HAZARDS ON WITHOUT THE ABILITY TO ACCELERATE REGARDLESS OF HOW HARD CONSUMER PRESSED ON GAS. HIGH RPMS WERE NOTED THEN AND THE WEEKS PRIOR. AFTER ATTEMPTING TO PARK ON A SLOPED RESIDENTIAL DRIVEWAY, THE VEHICLE FAILED TO GO INTO GEAR AND THE PARKING BRAKE WAS THE ONLY THING PREVENTING IT FROM ROLLING BACK DOWN. APPROXIMATELY 4.5 QUARTS OF ATF LEAKED AND THE VEHICLE WAS TOWED TO REPAIR FACILITY WHERE IT AWAITS A SUITABLE REPLACEMENT TRANSMISSION AFTER DIAGNOSIS OF TRANSMISSION FAILURE. SIMILARITIES BETWEEN THIS AND OTHER INCIDENTS HAVE BEEN NOTED, AND IN PREVIOUS INSTANCES, CHRYSLER HAS BLAMED TRIM OPTIONS (CONSUMER'S VEHICLE IS A 4 CYL 2.5 L 3 SPEED AUTOMATIC RIO GRANDE EDITION 4WD) AS THE REASON FOR SUCH ISSUES- - - - - -HOWEVER, JEEP ALSO ADVERTISED A "LIFETIME GUARANTEE" RELATING TO TRANSMISSION PERFORMANCE. FORUM USERS OFFER 60K MILES AS AN ACCEPTABLE DEFINITION OF "LIFETIME" HOWEVER THIS CONSUMER BELIEVES SUCH CLAIMS SHOULD BE INTERPRETED TO BE LITERAL AND REPAIR OR REIMBURSE FOR THOSE COVERED REPAIRS UNDER THEIR GUARANTEE. APPROXIMATE MILEAGE WAS 101K.Read more
Incident date: Apr 2, 2016
CONSUMER NOTICED VEHICLE'S TRANSMISSION SLIPPING, MINOR ATF LEAK, & HAD VEHICLE INSPECTED. ATF WAS HEAVILY CONTAMINATED BY PARTICULATE MATTER GENERATED BY MECHANICAL WASTE. NO LEAK WAS INITIALLY FOUND UPON INSPECTION, HOWEVER ONE WAS VISIBLY APPARENT AFTER INSPECTION AS ATF SPRAYED FROM AN UNKNOWN
... SOURCE ACROSS BOTH ENDS OF THE UNDERCARRIAGE AFTER TURNING OUT OF A PARKING LOT AND ONTO A MAIN ROAD. ATF BEGAN TO BURN OFF OF VEHICLE CREATING A THICK SMOKE, MAKING IT DIFFICULT FOR OTHER DRIVERS TO SEE AND THEY AVOIDED CONSUMER'S VEHICLE. CONSUMER PUT HER HAZARDS ON WITHOUT THE ABILITY TO ACCELERATE REGARDLESS OF HOW HARD CONSUMER PRESSED ON GAS. HIGH RPMS WERE NOTED THEN AND THE WEEKS PRIOR. AFTER ATTEMPTING TO PARK ON A SLOPED RESIDENTIAL DRIVEWAY, THE VEHICLE FAILED TO GO INTO GEAR AND THE PARKING BRAKE WAS THE ONLY THING PREVENTING IT FROM ROLLING BACK DOWN. APPROXIMATELY 4.5 QUARTS OF ATF LEAKED AND THE VEHICLE WAS TOWED TO REPAIR FACILITY WHERE IT AWAITS A SUITABLE REPLACEMENT TRANSMISSION AFTER DIAGNOSIS OF TRANSMISSION FAILURE. SIMILARITIES BETWEEN THIS AND OTHER INCIDENTS HAVE BEEN NOTED, AND IN PREVIOUS INSTANCES, CHRYSLER HAS BLAMED TRIM OPTIONS (CONSUMER'S VEHICLE IS A 4 CYL 2.5 L 3 SPEED AUTOMATIC RIO GRANDE EDITION 4WD) AS THE REASON FOR SUCH ISSUES- - - - - -HOWEVER, JEEP ALSO ADVERTISED A "LIFETIME GUARANTEE" RELATING TO TRANSMISSION PERFORMANCE. FORUM USERS OFFER 60K MILES AS AN ACCEPTABLE DEFINITION OF "LIFETIME" HOWEVER THIS CONSUMER BELIEVES SUCH CLAIMS SHOULD BE INTERPRETED TO BE LITERAL AND REPAIR OR REIMBURSE FOR THOSE COVERED REPAIRS UNDER THEIR GUARANTEE. APPROXIMATE MILEAGE WAS 101K.Read more
Incident date: Apr 2, 2016
CONSUMER NOTICED VEHICLE'S TRANSMISSION SLIPPING, MINOR ATF LEAK, & HAD VEHICLE INSPECTED. ATF WAS HEAVILY CONTAMINATED BY PARTICULATE MATTER GENERATED BY MECHANICAL WASTE. NO LEAK WAS INITIALLY FOUND UPON INSPECTION, HOWEVER ONE WAS VISIBLY APPARENT AFTER INSPECTION AS ATF SPRAYED FROM AN UNKNOWN
... SOURCE ACROSS BOTH ENDS OF THE UNDERCARRIAGE AFTER TURNING OUT OF A PARKING LOT AND ONTO A MAIN ROAD. ATF BEGAN TO BURN OFF OF VEHICLE CREATING A THICK SMOKE, MAKING IT DIFFICULT FOR OTHER DRIVERS TO SEE AND THEY AVOIDED CONSUMER'S VEHICLE. CONSUMER PUT HER HAZARDS ON WITHOUT THE ABILITY TO ACCELERATE REGARDLESS OF HOW HARD CONSUMER PRESSED ON GAS. HIGH RPMS WERE NOTED THEN AND THE WEEKS PRIOR. AFTER ATTEMPTING TO PARK ON A SLOPED RESIDENTIAL DRIVEWAY, THE VEHICLE FAILED TO GO INTO GEAR AND THE PARKING BRAKE WAS THE ONLY THING PREVENTING IT FROM ROLLING BACK DOWN. APPROXIMATELY 4.5 QUARTS OF ATF LEAKED AND THE VEHICLE WAS TOWED TO REPAIR FACILITY WHERE IT AWAITS A SUITABLE REPLACEMENT TRANSMISSION AFTER DIAGNOSIS OF TRANSMISSION FAILURE. SIMILARITIES BETWEEN THIS AND OTHER INCIDENTS HAVE BEEN NOTED, AND IN PREVIOUS INSTANCES, CHRYSLER HAS BLAMED TRIM OPTIONS (CONSUMER'S VEHICLE IS A 4 CYL 2.5 L 3 SPEED AUTOMATIC RIO GRANDE EDITION 4WD) AS THE REASON FOR SUCH ISSUES- - - - - -HOWEVER, JEEP ALSO ADVERTISED A "LIFETIME GUARANTEE" RELATING TO TRANSMISSION PERFORMANCE. FORUM USERS OFFER 60K MILES AS AN ACCEPTABLE DEFINITION OF "LIFETIME" HOWEVER THIS CONSUMER BELIEVES SUCH CLAIMS SHOULD BE INTERPRETED TO BE LITERAL AND REPAIR OR REIMBURSE FOR THOSE COVERED REPAIRS UNDER THEIR GUARANTEE. APPROXIMATE MILEAGE WAS 101K.Read more
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 1995 JEEP WRANGLER. THE CONTACT STATED THAT THE PARKING BRAKE FAILED TO ENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO DEALERS INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 02V041000 (PARKING BRAKE). THE MANUFAC
... TURER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THE RECALL EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.Read more
Incident date: Mar 4, 2014
TL* THE CONTACT OWNS A 1995 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE SWAY BAR LINKAGE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED
... ABOUT THE FAILURE. UPDATED 04/22/14 MA UPDATED 04/23/14Read more
Incident date: Apr 1, 2012
TL* THE CONTACT OWNS A 1995 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING FAILED AND THE VEHICLE HAD NO STEERING CONTROL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MECHANIC STATED THAT THE GEAR BOX FOR THE STEERING WHEEL WAS RUSTED NEAR ITS BOLTS AND BROKEN INTO PIEC
... ES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.Read more
Incident date: Sep 15, 2009
GAS OVERFLOWS FROM TANK WHEN FILLING REGARDLESS IF HANDLE IS HELD OR USING AUTOMATIC SHUT OFF. GAS HAS SPLASHED ON CLOTHING, AND HAS STAINED PAINT. *TR
Incident date: Mar 11, 2010
OVERFLOW PROBLEM WHEN FILLING UP, GAS SPILLS ALL OVER WHEN FILLING UP AND GAS PUMP SHOOTS OUT OF THE TANK FILLER. *TR
Incident date: Aug 23, 2005
PARKING BRAKE WILL NOT STAY IN PARK. MUST USE TRANSMISSION AS PARKING BRAKE. *JB
Incident date: Nov 1, 2005
TURN SIGNAL STARTED TO GET STIFF THEN BROKE OFF. HAS BEEN REPAIRED AND HAPPENED AGAIN THREE TIMES SINCE.*AK
Incident date: Jun 23, 2006
DT*: THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BUCKLE FAILED TO STAY LATCHED. DURING THE FAILURE, THE VEHICLE WAS NOT IN MOTION. THE BUCKLE WOULD FIT IN THE LATCH BUT WOULD NOT CLICK. THE DEALERSHIP WAS CONTACTED AND DENIED TO REPAIR THE DEFECT WITHOUT CHARGING FOR THE REPAIR. T
... HE CONTACT EXPRESSED THAT A BROKEN SPRING IN THE SEATBELT LATCH MAY BE THE PROBLEM.Read more
Incident date: Apr 5, 2006
I HAVE A JEEP WRANGLER, 1995. THE FEMALE END OF THE DRIVER'S SIDE SEAT BELT IS NO LONGER LATCHING SECURELY. THE MALE END WILL SELF-RELEASE PERIODICALLY AND IT REQUIRES REPEATED LATCHING TO SECURE THE SEAT BELT. THIS PROBLEM DEVELOPED RECENTLY AND WILL APPARENTLY REQUIRE A REPLACEMENT OF THE SEAT
... BELT FEMALE END. *JBRead more
Incident date: Mar 5, 2005
THE BATTERY WENT DEAD. CONSUMER HAD TO JUMP THE VEHICLE. THE CABLES GOT CROSSED, CAUSING A SHORT WHICH LED TO A FIRE. THE ECM CHIP BURNED COMPLETELY. TOOK VEHICLE TO A MECHANIC, AND WAS TOLD THE ECM CHIP SHOULD HAVE NEVER BURNED. IT SHOULD HAVE BEEN A PROTECTIVE COVER. CONTACTED CHRYSLER, WHO WILL
... DO NOTHING ASSIST THE CONSUMER. *AKRead more
Fire
Incident date: Oct 12, 2004
WHILE PARKED IN THE GARAGE VEHICLE LEAKED POWER STEERING FLUID. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND DURING INSPECTION, IT WAS DISCOVERED THE FRAME HAD TOW HOLES SO LARGE THAT HIS HAND GOES THROUGH THEM. CONSUMER PROCEEDED TO MAKE CONTACT WITH THE MANUFACTURER, AND THEY STATED THE VEHI
... CLE WAS NOT COVERED.*AKRead more
Incident date: Dec 10, 2000
THE PARKING BRAKE WAS DEFECTIVE ON THREE OCCASIONS WHILE PARKED IN THE DRIVEWAY, VEHICLE ROLLED BACK. EACH TIME THE VEHICLE STRUCK SOMETHING, AND THE LAST TIME THE VEHICLE WAS TOTALED. *AK
Incident date: Dec 15, 2004
CONSUMER RECEIVED RECALL 02V041000) CONCERNING PARKING BRAKE FAILURE. CONSUMER WAS CONCERNED THAT THE RECALL WAS NOT FIXED PROPERLY. THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. SERVICE MANAGER KEITH.*AK
Incident date: Jul 1, 2004
I PURCHASED A 1995 JEEP WRANGLER RIO GRANDE EDITION JAN 2003. IT HAD 103,000 MILES ON IT AND IS IN GREAT CONDITION. AFTER ABOUT 6 MONTHS I STARTED TO HEAR A COLD ENGINE KNOCKING IN THE 2.5L ENGINE. I HAD MECHANICLS CHECK THE LOWER END AND ALL LOOKED GOOD. I ALSO REPLACED THE OIL PUMP, LIFTERS, PUSHR
... ODS AND ROCKER ARMS AND THE NOISE IS STILL THERE UNTIL THE ENGINE WARMS UP. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND THAT THERE WAS A PROBLEM WITH THE 2.5L, AND 4.0L ENGINES THAT DC PRODUCED FROM 1991 - 1995 WHICH IS PISTON SLAP WHEN THE ENGINES GET OVER 70,000 MILES ON THEM. I ALSO FOUND A CLASS ACTION SUITE AGAINST DC CONCERNING THIS PROBLEM AND THE CONSUMERS WON WITH THE OPTIONS OF A NEW ENGINE, GOOD TRADE IN ON ANOTHER CAR OR GREAT DISCOUNTS ON DEALER ITEMS. I CALLED DC AND ALSO WROTE A LETTER ABOUT MY PROBLEM AND THIS LAW SUITE. THE REPLY I GOT WAS THAT BASICALY SUCKS TO BE ME AND THEY WERE NOT GOING TO DO ANYTHING FOR ME. THIS IS A MANUFACTURE DEFECT AND THEY WILL NOT CORRECT THIS PROBLEM. SO NOW I EITHER REPLACE MY ENGINE THAT WILL COST ME OVER 2,000 OR HOPE AND PRAY WHEN I DRIVE THAT IT WILL NOT DESTROY ITSELF. I AM IN THE COAST GUARD AND MY JEEP IS MY TRANSPORTATION TO AND FROM WORK AND I DONT GET ALOT OF MONEY THAT I CAN JUST THROW AROUND ON A NEW ENGINE WHEN I JUST BOUGHT THE JEEP LAST YEAR. IF I DID NOT LIKE JEEPS SO MUCH I WOULD DRIVE IT TO THIER FACTORY AND PARK IT THERE TILL THEY FIX IT. *AKRead more
Incident date: Jul 1, 2004
I PURCHASED A 1995 JEEP WRANGLER RIO GRANDE EDITION JAN 2003. IT HAD 103,000 MILES ON IT AND IS IN GREAT CONDITION. AFTER ABOUT 6 MONTHS I STARTED TO HEAR A COLD ENGINE KNOCKING IN THE 2.5L ENGINE. I HAD MECHANICLS CHECK THE LOWER END AND ALL LOOKED GOOD. I ALSO REPLACED THE OIL PUMP, LIFTERS, PUSHR
... ODS AND ROCKER ARMS AND THE NOISE IS STILL THERE UNTIL THE ENGINE WARMS UP. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND THAT THERE WAS A PROBLEM WITH THE 2.5L, AND 4.0L ENGINES THAT DC PRODUCED FROM 1991 - 1995 WHICH IS PISTON SLAP WHEN THE ENGINES GET OVER 70,000 MILES ON THEM. I ALSO FOUND A CLASS ACTION SUITE AGAINST DC CONCERNING THIS PROBLEM AND THE CONSUMERS WON WITH THE OPTIONS OF A NEW ENGINE, GOOD TRADE IN ON ANOTHER CAR OR GREAT DISCOUNTS ON DEALER ITEMS. I CALLED DC AND ALSO WROTE A LETTER ABOUT MY PROBLEM AND THIS LAW SUITE. THE REPLY I GOT WAS THAT BASICALY SUCKS TO BE ME AND THEY WERE NOT GOING TO DO ANYTHING FOR ME. THIS IS A MANUFACTURE DEFECT AND THEY WILL NOT CORRECT THIS PROBLEM. SO NOW I EITHER REPLACE MY ENGINE THAT WILL COST ME OVER 2,000 OR HOPE AND PRAY WHEN I DRIVE THAT IT WILL NOT DESTROY ITSELF. I AM IN THE COAST GUARD AND MY JEEP IS MY TRANSPORTATION TO AND FROM WORK AND I DONT GET ALOT OF MONEY THAT I CAN JUST THROW AROUND ON A NEW ENGINE WHEN I JUST BOUGHT THE JEEP LAST YEAR. IF I DID NOT LIKE JEEPS SO MUCH I WOULD DRIVE IT TO THIER FACTORY AND PARK IT THERE TILL THEY FIX IT. *AKRead more
Incident date: Jan 3, 2003
PROBLEMS WITH TRANSMISSION ON 1995 JEEP WRANGLER. NAR 06/27/2003*MR THE CONSUMERS TRANSMISSION FAILED WHILE DRIVING ON THE INTERSTATE IT LOST 2 GEARS WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED AWAY AND DAMAGES COST APPROX $1873.93. AFTER DURING RESEARCH THE CONSUMER FOUND THAT SEVERAL JEEPS H
... AD EXPERIENCED THE SAME PROBLEMS SO IT WAS EVIDENT THAT IT WAS A MANUFACTURER PROBLEM, SO THE CONSUMER WISHES TO BE FULLY REIMBURSED FOR REPAIRS. *CB THE CONSUMER HAD BRAKES AND SHOCK WORK PERFORMED IN THE PAST. *JBRead more
Incident date: Jan 3, 2003
PROBLEMS WITH TRANSMISSION ON 1995 JEEP WRANGLER. NAR 06/27/2003*MR THE CONSUMERS TRANSMISSION FAILED WHILE DRIVING ON THE INTERSTATE IT LOST 2 GEARS WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED AWAY AND DAMAGES COST APPROX $1873.93. AFTER DURING RESEARCH THE CONSUMER FOUND THAT SEVERAL JEEPS H
... AD EXPERIENCED THE SAME PROBLEMS SO IT WAS EVIDENT THAT IT WAS A MANUFACTURER PROBLEM, SO THE CONSUMER WISHES TO BE FULLY REIMBURSED FOR REPAIRS. *CB THE CONSUMER HAD BRAKES AND SHOCK WORK PERFORMED IN THE PAST. *JBRead more
Incident date: Jan 3, 2003
PROBLEMS WITH TRANSMISSION ON 1995 JEEP WRANGLER. NAR 06/27/2003*MR THE CONSUMERS TRANSMISSION FAILED WHILE DRIVING ON THE INTERSTATE IT LOST 2 GEARS WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED AWAY AND DAMAGES COST APPROX $1873.93. AFTER DURING RESEARCH THE CONSUMER FOUND THAT SEVERAL JEEPS H
... AD EXPERIENCED THE SAME PROBLEMS SO IT WAS EVIDENT THAT IT WAS A MANUFACTURER PROBLEM, SO THE CONSUMER WISHES TO BE FULLY REIMBURSED FOR REPAIRS. *CB THE CONSUMER HAD BRAKES AND SHOCK WORK PERFORMED IN THE PAST. *JBRead more
Incident date: May 25, 2004
I AM THE SECOND OWNER OF A 1995 WRANGLER. THROUGH WARRANTY, THE CATALYTIC CONVERTER WAS REPLACED IN SEPTEMBER 1999. LESS THAN 15K MILES LATER, I AM TOLD THE CONVERTER MUST BE REPLACED AGAIN. THE DEALER REFERRED ME TO CHRYSLER WHO HAVE OFFERED NO ASSISTANCE WHATSOEVER. IF I PURCHASE A CATALYTIC C
... ONVERTER, I RECEIVE A ONE YEAR WARRANTY. CHRYSLER PROVIDES AN 8 YEAR WARRANTY ON IT FROM THE DATE OF "IN SERVICE" OF THE VEHICLE (1995). THE REPLACEMENT DUE TO NO FAILURE OR MISUSE ON MY PART MAKES NO PROVISION FOR ANY EXTENSION OF THE WARRANTY AND I AM TOLD NO ONE HAS ANY DISCRETIONARY AUTHORITY ON THIS MATTER. APPARENTLY, THE OEM CATALYTIC CONVERTER ISN'T WORTH THE ENDORSEMENT. GUESS I WON'T GET THAT SECOND JEEP - CAN'T AFFORD TO KEEP UP THE CATALYTIC CONVERTER PURCHASES IT REQUIRES, ESPECIALLY WITH THE WORTHLESS WARRANTY ISSUES!Read more
Incident date: May 11, 2004
NORMAL DRIVING WHEN 5TH GEAR WENT OUT. LIKE EVERYONE ELSE. FEELS LIKE NEUTRAL. I HAVE ALSO HAD FRIENDS WITH JEEP CHEROKEE'S HAVE THE SAME PROBLEM. IF ANYONE ELSE HAS THIS PROBLEM AND FEEL LIKE MORE THAN ONE VOICE IS EASIER TO HEAR, FEEL FREE TO EMAIL ME AT
[email protected]. *AK
Incident date: Nov 21, 2003
VIN: [XXX] 1995. I WAS NOTIFIED OF A RECALL ON THE BRAKE ASSEMBLY FOR MY 1995 JEEP WRANGLER. ON OCTOBER 8, 2003 I TOOK IT TO THE FARICY BOYS CHRYSLER JEEP IN COLORADO SPRINGS FOR REPAIR. ON NOVEMBER 21, 2003 MY CAR WHILE WARMING UP IN THE DRIVEWAY ROLLED OUT OF THE PLACE ACROSS THE STREET AND INT
... O THE NEIGHBORS FENCE. THE BRAKE PEDAL RELEASED AND WAS TO THE FLOOR WHEN MY DAUGHTER PULLED IT BACK INTO THE DRIVEWAY. WE CALLED FARICY AND LET THEM KNOW THE BRAKE PEDAL FAILED AND THAT WE WOULD BE BRINGING IT IN. UPON OUR ARRIVAL I TOLD THE SERVICE REP [XXX] WHAT HAD HAPPENED. HE TURNED ME OVER TO THE SERVICE MANAGER [XXX] . HE EXPLAINED THAT AFTER INSPECTION THE BRAKE CABLES HAD FAILED AND THAT THIS WAS PART OF THE RECALL. I ASKED WHY THIS WAS NOT REPLACED WHEN THEY PERFORMED THE RECALL. HE STATED THE CABLES PROBABLY APPEARED IN WORKING ORDER WHEN THEY REPLACED THE BRAKE PEDAL. AGAIN HE SAID IT WAS COVERED UNDER THE RECALL BUT HE WOULD HAVE TO CONTACT THE DAIMLERCHRYSLER REP SINCE THERE WAS DAMAGE TO THE VEHICLE AND MY NEIGHBORS FENCE. I WAS LEAD TO BELIEVE THIS WAS GOING TO BE RESOLVED AND REPAIRED BY FARICY. WHEN WE RETURNED FROM VACATION [XXX]. HAD YET TO GET AN ANSWER FROM DAIMLERCHRYSLER SO HE MADE SOME CALLS WHICH RESULTED IN AN INVESTIGATOR HIRED BY DAIMLERCHRYSLER A [XXX]. [XXX] FROM EA ASSOCIATES CAME TO MY HOUSE AND INSPECTED MY CAR. HE STATED THAT CLEARLY THE BREAK WAS NOT IN WORKING ORDER AND THAT I SHOULD HAVE NOTHING TO WORRY ABOUT. DEC 23RD CHYRSLER TOLD ME I SHOULD GO BACK TO THE DEALER WHO PERFORMED THE RECALL. THE DEALER TOLD ME THAT WAS NOT WHAT THEY WERE TOLD BY DAIMLERCHRYSLER AND I AM LEFT IN THE MIDDLE. ON 1/10/04 I PAID $428.55 TO HAVE THE BAKE ASSEMBLY REPAIRED SINCE FARICY REFUSED TO PERFORM OR WARRANTY THEIR ORIGINAL WORK. I ALSO HAVE $2000 DAMAGE TO MY CAR AND $40 IN FENCE REPAIR. *AK *SC *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
THE ABS BECAME INOPERATIVE. THE VEHICLE HAD GONE TO THE DEALER AND IT WAS FOUND THAT THE SPEED SENSOR WAS NO LONGER AVAILABLE, WHICH CAUSED THE ABS TO MALFUNCTION. *LA THE ABS HAD BECOME INOPERATIVE AND WOULD NOT ACTUATE THE ANTI-SKID BRAKING DEVICE. *SC *JB
Incident date: Dec 1, 2002
DRIVER SIDE DOOR LATCH. *AK
Incident date: Dec 8, 2003
THE SHAFT IS DEFECTIVE AND PER THE SERVICEMAN HAS FOUND THAT THERE ARE SEVERAL ACCOUNTS OF THE DEFECTIVE SHAFT WHICH IN TURN HAS CAUSED THE GEARS TO GRIND AND COSTING ME 2 TRANSMISSIONS TO RESOLVE.
Incident date: Dec 8, 2003
THE SHAFT IS DEFECTIVE AND PER THE SERVICEMAN HAS FOUND THAT THERE ARE SEVERAL ACCOUNTS OF THE DEFECTIVE SHAFT WHICH IN TURN HAS CAUSED THE GEARS TO GRIND AND COSTING ME 2 TRANSMISSIONS TO RESOLVE.
Incident date: Dec 8, 2003
THE SHAFT IS DEFECTIVE AND PER THE SERVICEMAN HAS FOUND THAT THERE ARE SEVERAL ACCOUNTS OF THE DEFECTIVE SHAFT WHICH IN TURN HAS CAUSED THE GEARS TO GRIND AND COSTING ME 2 TRANSMISSIONS TO RESOLVE.
Incident date: Feb 17, 2001
5TH GEAR WENT OUT - IN FEBRUARY 2001 I HAD TO HAVE THE TRANSMISSION REBUILT AS THE 5TH GEAR QUIT WORKING WHILE ON THE HIGHWAY. WHEN SLOWING THE VEHICLE DOWN FOR AN EXIT RAMP THE GEAR SHIFT POPPED OUT OF 5TH GEAR AND WOULD NOT GO BACK INTO 5TH GEAR. YOU COULD ACTUALLY SHIFT INTO 5TH POSITION BUT WA
... S LIKE PUTTING THE VEHICLE INTO NEUTRAL. I HAD THE TRANSMISSION REBUILT AT THAT TIME BUT IT RECENTLY DID THE SAME THING AS I WAS DRIVING DOWN THE HIGHWAY AND HAD TO SLOW DUE TO A TRAFFIC JAM, THE SHIFT POPPED OUT OF 5TH GEAR AND 5TH GEAR NO LONGER WORKED. I WAS IN THE HOV LANE AND IT WAS VERY SCARY AS TRAFFIC WAS VERY HEAVY AND I COULD NOT GET THE CAR INTO GEAR. *NLMRead more
Incident date: Jul 11, 2003
WHILE DRIVING AT NIGHT HEADLIGHTS WOULD SHUT OFF, CAUSING THE DRIVER TO PULL OFF THE ROAD. *AK
Incident date: Oct 9, 2003
THE TRUCK WAS PARKED AND RUNNING INSIDE OF DRIVEWAY AND WITHOUT WARNING, THE PARK BRAKE JUMPED OUT OF GEAR, ROLLED OUT OF THE DRIVEWAY AND HIT ANOTHER VEHICLE. THERE WERE NO INJURIES OR FATALITIES. *AK *SCC
Crash
Incident date: Sep 27, 2003
BRAKES FAILED IN MY 1995 JEEP WRANGLER. BOTH CIRCUITS (FRONT AND REAR) HAD ALL HYDRAULIC FLUID STREAM OUT. I NEEDED TO REPLACE ALL THE BRAKE LINES AND HOSES DUE TO EXTENSIVE CORROSION TO THE BRAKE LINES. THE FRONT CIRCUIT LINE RUSTED THRU AND THE FLUID CAME OUT THRU A RUPTURE IN THE STEEL (RUSTED) L
... INE. THE REAR CIRCUIT HOSE FOR THE DRIVERS SIDE WHEEL BLEW OFF THE STEEL LINE (DUE TO CORROSION). FORTUNATE FOR ME I WAS APPROACHING A RED LIGHT, DIDN'T LIKE THE WAY THE BRAKES FELT, SO APPLIED THE BRAKES HARDER THAN USUAL TO DETERMINE IF I COULD SENSE SOME DEFECT AND THEY WENT TO THE FLOOR, LUCKILY THE LIGHT TURNED GREEN AT THE SAME TIME AND THE CARS IN FRONT OF ME MOVED OUT. I DOWNSHIFTED AND SLOWED AND PULLED TO THE SHOULDER AND THEN INTO A SHOPPING CENTER PARKING LOT, FROM WHERE THE CAR WAS TOWED TO A REPAIR STATION. THE SERVICE TECH AT THE GARAGE TOLD ME THAT ALL THE LINES ARE SHOT (WHICH I CONFIRMED MYSELF). IN ADDITION HE ALSO WARNED ME ABOUT ADVANCED CORROSION TO THE FUEL RAIL AS WELL AS OTHER STEEL COMPONETS (MOSTLY TUBULAR). THIS JEEP HAS BEEN IN FRESH WATER ABOVE THE FRAME IN THE PAST WHILE FOUR WHEELING, BUT NEVER IN SALT WATER. THE VEHICLE HAS 75,000 MILES ON IT AND HAS NOT BEEN UTILIZED VERY OFTEN (DRIVEN PERHAPS 1 OR 2X PER MONTH EXCEPT WINTER) OVER THE LAST SEVERAL YEARS. HAS THERE BEEN ANY OTHER COMPLAINTS OF THIS TYPE OF ISSUE? THIS COULD HAVE KILLED ME AND OR WHOEVER ELSE WAS WITH ME SHOULD HAVE MADE A PANIC STOP PRIOR TO THIS HAPPENING. I WOULD APPRECIATE WHATEVER INFO CAN BE PASSED ALONG TO ME. BY THE WAY, THIS REPAIR WAS EXTREMELY EXPENSIVE!*JBRead more
Incident date: Oct 1, 2003
CONSUMER RECEIVED TWO RECALL NOTICES FROM MANUFACTURER CONCERNING BRAKE PROBLEMS. DEALER DIDN'T WANT TO HONOR THE RECALLS. *AK
Incident date: Apr 1, 2002
VEHICLE EXPERIENCED BRAKE FAILURE. *MR THE CONSUMER'S SON HAD RECEIVED A RECALL CONCERNING FAULTY BRAKES, PRIOR TO THIS, ON SEVERAL OCCASIONS THE SON EXPERIENCED BRAKE PROBLEMS. THE MOST RECENT EVENT HAPPENED WHEN THE SON ACTIVATED THE PARKING BRAKE AND THE VEHICLE ROLLED BACK AND HIT THE CONSUME
... R'S VEHICLE. RECALL#02V041000 *SCC *JBRead more
Crash
Incident date: Jan 1, 2001
I OWN A 1995 JEEP WRANGLER, SAHARA MODEL, AND THE QUESTION I HAVE IS THAT THE EXHAUST MANIFOLD IS CRACKED. THE DEALER FOUND IT AND SAID IT SHOULD BE FIXED OR REPLACED FOR A NOMINAL FEE ($750). I ELECTED NOT TO HAVE IT DONE AT THAT TIME. THIS WAS ABOUT A YEAR AGO. AFTER FURTHER DISCUSSION WITH TH
... E SERVICEMAN ABOUT THIS HE STATED TO ME THAT IT IS A DESIGN PROBLEM AND THAT THEY HAVE REPAIRED OR REPLACED MANY OF THEM. MY QUESTION IS IF IT IS A DESIGN PROBLEM AND THE MANUFACTURER IS AWARE OF IT, THEN THEY SHOULD REPLACE OR REPAIR IT FREE OF CHARGE. WHAT CAN BE DONE TO CORRECT THIS PROBLEM? AM I ENTITLED TO A FREE REPLACEMENT OF THE PART? PLEASE LET ME KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS ABOUT THIS? I AM NOT SURE OF THE DATE BUT HAD TO PUT SOMETHING IN THE INCIDENT DATE FIELD. THANK YOU FOR YOUR HELP. REGARDS, DARL M. DODSON, E-MAIL [email protected]. *NLMRead more
Incident date: Jun 1, 2003
PASSENGER SEAT BELT DOES NOT LOCK, RETRACT, AND SOMETIMES NOT COME OUT OF RETRACTOR. DRIVERS SIDE GETTING THE SAME WAY. *JB
Incident date: Apr 1, 1996
WHILE PARKED THE VEHICLE EMERGENCY BRAKE FAILED WHICH CAUSED THE VEHICLE TO ROLL BACKWARDS AND HIT A VAN. THE VEHICLES FUEL SENSOR, OXYGEN SENSOR, TP SENSOR AND EXHAUST MANIFOLD STUDS FAILED. THE CATALYTIC CONVERTER ALSO RATTLED. *MR *SCC *NLM
Crash
Incident date: Jun 3, 2003
A RECALL WAS ISSUED ON THIS VEHICLE AND DEALER REFUSED TO REPAIR. *AK
Incident date: Apr 1, 1996
WHILE PARKED THE VEHICLE EMERGENCY BRAKE FAILED WHICH CAUSED THE VEHICLE TO ROLL BACKWARDS AND HIT A VAN. THE VEHICLES FUEL SENSOR, OXYGEN SENSOR, TP SENSOR AND EXHAUST MANIFOLD STUDS FAILED. THE CATALYTIC CONVERTER ALSO RATTLED. *MR *SCC *NLM
Crash
Incident date: Apr 1, 1996
WHILE PARKED THE VEHICLE EMERGENCY BRAKE FAILED WHICH CAUSED THE VEHICLE TO ROLL BACKWARDS AND HIT A VAN. THE VEHICLES FUEL SENSOR, OXYGEN SENSOR, TP SENSOR AND EXHAUST MANIFOLD STUDS FAILED. THE CATALYTIC CONVERTER ALSO RATTLED. *MR *SCC *NLM
Crash
Incident date: Apr 1, 1996
WHILE PARKED THE VEHICLE EMERGENCY BRAKE FAILED WHICH CAUSED THE VEHICLE TO ROLL BACKWARDS AND HIT A VAN. THE VEHICLES FUEL SENSOR, OXYGEN SENSOR, TP SENSOR AND EXHAUST MANIFOLD STUDS FAILED. THE CATALYTIC CONVERTER ALSO RATTLED. *MR *SCC *NLM
Crash
Incident date: Apr 1, 2001
THE CONSUMER PARKED AND EXITED VEHICLE WITH PARKING BRAKE ENGAGED. WITHOUT WARNING THE BRAKE RELEASED AND CAUSED THE VEHICLE TO ROLL AND CRASH INTO A BUILDING. *NLM
Incident date: Feb 3, 2003
THE EMERGENCY BRAKE RELEASED ON ITS OWN. *JB
Incident date: Mar 21, 2003
OVER SIZED TIRES DAMAGED THE VEHICLES SUSPENSION. *NLM
Showing 50 of 259 complaints.
NHTSA Safety Investigations — JEEP WRANGLER
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Open
— Model Year: 2020
Instrument Panel Cluster (IPC) Failure
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle
... Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driverâs ability to take action to prevent a safety risk.  Furthermore, an IPC that is suddenly not visible to the driver may divert the driverâs attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.govRead more
RQ — Open
— Model Year: 2024
Loss of Motive Power
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY
... 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE — Closed
— Model Year: 2019
Frame weld deficiencies
On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related
... recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE — Closed
— Model Year: 2015
Seat belt buckle bracket failure
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involv
... ed model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.Read more
DP — Closed
— Model Year: 2019
Frame Weld Deficiencies
In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld de
... ficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098Read more
EA — Closed
— Model Year: 2008
Air Bag Clockspring Wiring Failure
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel c
... olumn shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.Read more
PE — Closed
— Model Year: 2007
Air Bag Clockspring Wiring Failure
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the ai
... r bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.Read more
PE — Closed
— Model Year: 2010
Skid plate debris fires
In a letter dated May 15, 2012, the Chrysler Group LLC (Chrysler) submitted a Defect Information Report to NHTSA identifying a safety defect regarding fires originating between the transmission skid plate and the exhaust catalyst in approximately 65,246 model year (MY) 2010 Jeep Wrangler 4x4 vehicle
... s with automatic transmissions (NHTSA Recall 12V-216).According to Chrysler, changes to the exhaust system for MY 2010 resulted in reduced clearances between the exhaust catalyst and the skid plate.If debris collects in the area of the skid plate and is not removed, there is an increased potential for underbody debris fires.ODI's analysis of skid plate area fires in the MY 2010 Wrangler vehicles with automatic transmissions found that the rate increased significantly from approximately 1.7 fires per 100,000 vehicle years in the MY 2007 through 2009 vehicles with the prior exhaust design to approximately 14.8 fires per 100,000 vehicle years in MY 2010 vehicles, a nearly 800 percent increase.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and Chrysler's consumer complaint data submitted to ODI, 35 unique reports were identified by Chrysler alleging fire in subject vehicles with origins near the engine compartment or in the underbody area directly beneath and to the rear of the engine compartment.Chrysler's assessments of the 35 reports of fire were categorized by likely causes.Eleven of the fires were determined to be caused by skid plate debris accumulation and 4 additional fires were found to have originated in the area of the skid plate, but debris ignition could not be confirmed.An additional skid plate debris fire was reported to ODI after the recall announcement, bringing the total known fire count to 36, including 12 caused by skid plate debris and 4 originating in the skid plate area from unknown causes.Chrysler identified a design change to the exhaust system in MY 2010 that increased the possibility of debris contact with an exhaust catalyst.Beginning in MY 2011, the skid plate was replaced with a skid bar for weight reduction purposes.The skid bar having a much smaller surface area than the skid plate reduces the potential for debris entrapment.The recall remedy for recall 12V-216 will involve replacement of the skid plate with the skid bar.As background, the MY 2010 subject vehicles are a part of the JK generation of Jeep Wrangler vehicles that began production in MY 2007.Chrysler conducted a prior recall (09V-436) of MY 2007 and 2008 Jeep Wranglers for a defect involving overheated transmission fluid expulsion that could contact the exhaust and cause an engine compartment fire.The recall remedy was to add audible (chime) and visual warnings (hot oil message in the instrument cluster) to alert the driver that the vehicle was being operated with elevated transmission fluid temperatures.Chrysler enhanced the audible warning with a service campaign (J31) for MY 2009 and a portion of the subject MY 2010 vehicles.Transmission fluid expulsion has not been identified as the cause of any of the 36 fire incidents in the subject vehicles. No indications of a common causal pattern were evident in the remaining 20 fire incidents in the subject vehicles.Six (6) of the incidents appear to be related to improper wiring of various added aftermarket equipment, 2 appear to be related to improper oil change, 1 was related to a damaged transfer case, 1 was related to an electrical short circuit and the remaining 10 were of unknown origin.Accordingly, this Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at www-odi.Read more
PE — Closed
— Model Year: 2006
CLUTCH LINKAGE FAILURE
ON MAY 2, 2006 DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) A PART 573 REPORT ADVISING THAT CERTAIN MODEL YEAR 2006 JEEP WRANGLER VEHICLES WOULD BE VOLUNTARILY REC ALLED TO REPLACE A DEFECTIVE CLUTCH LINKAGE COMPONENT.THE RECALL ACTION IS
... IDENTIFIED BY NHTSA NO. 06V147 (DCC NO. F22).THE LINKAGE ROD BETWEEN THE CLUTCH PEDAL AND CLUTCH MASTER CYLINDER CAN BREAK WHEN THE CLUTCH PEDAL IS DEPRESSED; LINKAGE ROD FAILURE UNDER THESE CONDITIONS RESULTS IN IMMEDIATE ENGAGEMENT OF THE CLUTCH AND RENDERS THE CLUTCH PEDAL INEFFECTIVE THEREAFTER .THE 6,876 MANUAL TRANSMISSION VEHICLES INCLUDED IN THE RECALL ACTION WERE ALL MANUFACTURED BETWEEN 11/3/2005 AND 2/13/2006.DCC WILL REPLACE THE DEFECTIVE LINKAGE WITH A COMPONENT OF A PREVIOUS DESIGN LEVEL WHICH HAS NOT EXPERIENCED FIELD FAILURE.THE TIMING OF DCC'S ACTION HAS NOT BEEN DETERMINED.ACCORDINGLY, THIS PRELIMINARY EVALUATION IS CLOSED.Read more
EA — Closed
— Model Year: 1994
PARKING BRAKE RESULTING IN ROLLAWAY
There is no summary currently available
PE — Closed
— Model Year: 1994
PARKING BRAKE
ALLEGED THE THE PARKING BRAKE FAIL TO HOLD THE VEHICLE STATIONARY WHEN APPLIED, AND THE VEHICLE ROLLED AWAY
PE — Closed
— Model Year: 2000
AIR BAG MODULE DETACHMENT
ODI HAS RECEIVED A COMMPLAINT STATING THAT THE DRIVER-SIDE FRONTAL AIR BAG MODULE DETACHED FROM THE STEERING WHEEL WHILE ATTEMPTION TO USE THE HORN FOR THE FIRST TIME IN A BRAND NEW MODEL YEAR 2000 JEEP WRANGLE (PURCHASED I LATE MARCH 2000).THE AIR BAG MODULE FELL OFF THE STEERING WHEEL AND WAS HANG
... ING BY ITS WIRES.THE REPAIRING DELERSHIP STATED THAT THE TWO MOUNTING SCREWS, HOLDING THE INTEGTATED HORN/AIR BAG MODULE TO THE STEERING WHEEL, WERE MISSING.THIS INVESTIGATIONN IS OPENED TO DETERMINE THE SCOPE OF THE POTENTIAL PROBLEM OF MIS-ASSEMBLED AIR BAG MODULES IN TH EJEEP WRANGLE VEHICLES.Read more
RQ — Closed
— Model Year: 1999
INSTRUMENT PANEL GROUND SCREW
THE INSTRUMENT PANEL WIRING GROUND ATTACHMENT SCREWS CAN LOOSEN
RQ — Closed
— Model Year: 1992
FUEL LEAKAGE
ODI HAS RECEIVED 6 REPORTS ON FUEL LEAKAGE AND 3 REPORTS ON ALLEGED REMEDY FAILURE REPORTS
PE — Closed
— Model Year: 1990
SEAT BACK FAILURE
There is no summary currently available
EA — Closed
— Model Year: 1987
SEAT BELT BUCKLE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1988
SEAT BELT BUCKLE FAILURE
There is no summary currently available
EA — Closed
— Model Year: 1988
SENDING UNIT GASKET FAILS
There is no summary currently available
EA — Closed
— Model Year: 1989
DRIVESHAFT/UNIV.JOINT FAIL
There is no summary currently available
PE — Closed
— Model Year: 1990
SENDING UNIT GASKET FAILS
There is no summary currently available
PE — Closed
— Model Year: 1992
FUEL LINE LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1988
EXHAUST SYSTEM FIRES
There is no summary currently available
EA — Closed
— Model Year: 1989
FUEL TANK/EXHAUST INTERFER
There is no summary currently available
PE — Closed
— Model Year: 1987
FUEL TANK/EXHAUST INTERFER
There is no summary currently available
PE — Closed
— Model Year: 1985
SAFETY BELT RETRACTOR
===
PE — Closed
— Model Year: 1987
WINDSHIELD WIPER FAILURE
There is no summary currently available