Complaint Statistics
756 total complaints
12 crashes 10 fires 19 injuries 4 deaths
Top Reported Components
| Component | Complaints |
|---|
| FUEL SYSTEM, GASOLINE | 337 |
| FUEL/PROPULSION SYSTEM | 99 |
| STEERING | 57 |
| SUSPENSION | 40 |
| POWER TRAIN | 25 |
| ENGINE | 18 |
| ELECTRICAL SYSTEM | 16 |
| UNKNOWN OR OTHER | 11 |
| ENGINE AND ENGINE COOLING | 10 |
| SUSPENSION:FRONT | 10 |
Incident date: Oct 7, 2008
Engine warning light has been coming on since about 70k miles(190k now). Scanner says O2 sensor is bad. After replacement of the O2 sensor, the fault continues to show up randomly. I carry a scanner to reset the engine code on the road. All wiring has been checked and is ok. When I clear the co
... de, the error does not show up again for anywhere from 125 miles to around 300 miles. Clearing the code starts the process all over.Read more
Incident date: Feb 14, 2023
As I was driving home from work on Feb. 14, 2023, in Rocky Hill, NJ. the vehicle developed a sudden loss of steering control. I had it towed to Chrysler Dodge Jeep RAM of Princeton, NJ. The service manager informed me that the area of the frame to which the steering gear box is bolted had completel
... y rotted, and the steering box had separated. The car was not driveable and could not be repaired. The vehicle will be available for inspection until April 15, 2023.Read more
Incident date: Aug 22, 2022
Ecm computer , o2 heater sensor from ecm and controls transmission shift points . Replaced o2 sensors and transmission is controlled by ecm not shifting correctly will stay in first gear and hard shift to second can create loss of control in wet weather conditions.
Incident date: May 8, 2019
Keep wobble almost caused head on collision afraid to drive vehicle over 55 mph
Incident date: May 8, 2019
Keep wobble almost caused head on collision afraid to drive vehicle over 55 mph
Incident date: May 8, 2019
Keep wobble almost caused head on collision afraid to drive vehicle over 55 mph
Incident date: Jul 14, 2021
The dashboard will display odd behavior and all of a sudden the ignition will cut. Total loss of power. This has happened in the past with children in the vehicle. Very dangerous. Resetting the key will reset but it is random.
Incident date: Jul 14, 2021
The dashboard will display odd behavior and all of a sudden the ignition will cut. Total loss of power. This has happened in the past with children in the vehicle. Very dangerous. Resetting the key will reset but it is random.
Incident date: Jul 14, 2021
The dashboard will display odd behavior and all of a sudden the ignition will cut. Total loss of power. This has happened in the past with children in the vehicle. Very dangerous. Resetting the key will reset but it is random.
Incident date: Jun 27, 2021
Engine failed, speedometer, tach went to 0, all gauges went to 0, power steering failed after I declutched and then coasted to a full stop (power brakes failed but still had some brake input) safely on the shoulder of an off ramp. (This not the first time this has happened, however it was the first
... time pulling a full trailer, so I drive as if it could happen again) Vehicle was at Branhaven Jeep in Branford, CT last July @ 64429 miles... they were unable to duplicate. It is now at Gengras Jeep in East Hartford, CT, same story. I've asked Gengras to replace the ignition switch again. I have the ignition switch from Branhaven which I found the copper plate worn off to steel and evidence of arcing on the contactsRead more
Incident date: Jun 27, 2021
The contact owns a 2005 Jeep Wrangler. The contact stated while driving approximately 65 mph, the vehicle loss motive power. Several gauges became inoperable with unknown warning lights illuminated. The contact pulled over and waited approximately 15 minutes before the vehicle was restarted. The veh
... icle was towed to the dealer but was not yet diagnosed or repaired. The ignition switch was replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,666.Read more
Incident date: Jun 27, 2021
Engine failed, speedometer, tach went to 0, all gauges went to 0, power steering failed after I declutched and then coasted to a full stop (power brakes failed but still had some brake input) safely on the shoulder of an off ramp. (This not the first time this has happened, however it was the first
... time pulling a full trailer, so I drive as if it could happen again) Vehicle was at Branhaven Jeep in Branford, CT last July @ 64429 miles... they were unable to duplicate. It is now at Gengras Jeep in East Hartford, CT, same story. I've asked Gengras to replace the ignition switch again. I have the ignition switch from Branhaven which I found the copper plate worn off to steel and evidence of arcing on the contactsRead more
Incident date: Oct 9, 2018
At every fuel fill up, gasoline splashes back out onto the vehicle, the person filling the vehicle and creates a very unsafe puddle of gasoline on the ground. There is never a time that it does not happen. I would be readily available to make my vehicle available for inspection of this concern. Ch
... rysler has issued recalls for this exact problem on several of their vehicle models all within the same time period of manufacturing. The fuel tank inlet check valve is a widely known and dangerous issue that should be seriously considered to repair the remaining vehicles on the road with this problem. It has been documented by numerous owners of Jeep Wranglers from 2005-2006 while the same issue forced a recall of the same Jeeps in later model years, 2007-2008. The Jeep has been inspected by a certified mechanic where I was notified of much of this information. With the amount of gasoline that spills out and the motorist re-enters their vehicle, there could be a static charge that could ignite the gasoline and cause extreme personal harm and property damage. There is no indication or warning sign to alert you that it is going to splash out gasoline. I am left to rarely fill my fuel tank to the maximum level to avoid being soaked in gasoline and irritating my skin or worse. I have owned this Jeep for going on 4 years and it has been a concern since day 1. I am noting this report of having been injured but the injuries at this point are only skin irritations as a result of gasoline coming in contact with our skin. I also noted the date as the first time this happened but as mentioned before, it happens or will happen at every fill up.Read more
2 injured
Incident date: Jun 4, 2006
The camshaft sensor upper bushing does not get lubricated seizes up causes camshaft to wear out. In my jeep I replaced three of them on the inline 4.0 6cyl. I only have 66,660 miles on my jeep. June 4, 2021.
Incident date: Oct 15, 2020
ECU STOPED WORKING NO REASON.
Incident date: Jun 15, 2020
THE PCM HAS A KNOWN HIGH FAILURE RATE DUE TO THE VIBRATION. THE COMPONENTS ARE COVERED IN A RESIN THAT YOU CAN NOT REMOVE. THE PCM IS 500-1300 TO GET A REPAIRED AND REPROGRAMED ONE. I HAVE A 2005 AND THE PCM HAS FAILED AND GIVES BAD PERFORMANCE AND DOES NOT RUN ON TEH 14.7 STOKES FOR AIR/FUEL/ IT DU
... MPS FUELS AND I DO NOT THINK IT MEETS EMISSON LEVELS IN THIS CONDITION.Read more
Incident date: Aug 12, 2016
STEERING STABILIZER GOES OUT ON AVERAGE ABOUT 20,000 TO 30,000 MILES WITH NORMAL STREET OR HIGHWAY DRIVING. STEERING WHEEL STARTS SHAKING BACK AND FORTH AND WHEELS SHAKE VIOLENTLY . I SEE JEEP IS NOW RECALLING SOME 2018-2019 JEEPS AND WOULD LIKE MINE FIXED TOO .
Incident date: Apr 20, 2018
HOOD FLUTTER WHEN DRIVING AT HIGHWAY SPEEDS AT OR ABOVE 50MPH. HAD TO REPLACE LATCHES WITH A NEW SYSTEM TO ELIMINATE THE FLUTTER AND POSSIBILITY OF IMPENDING FAILURE.
Incident date: May 22, 2019
: I AM THE OWNER OF A 2005 JEEP WRANGLER. FOR THE LAST 10+ YEARS MY ACCELERATOR HAS STUCK AT FULL THROTTLE 5-7 TIMES. EVERY TIME I HAVE TAKEN IT TO A SHOP - THEY HAVE TEST DRIVEN IT BUT NO STICKING. LAST WEDNESDAY (5/22) AT A 4 WAY STOP SIGN MY ACCELERATOR STUCK AGAIN AT FULL THROTTLE & I HIT A
... CAR. NO ONE WAS HURT, BUT I WAS GIVEN A CITATION WITH WITNESSES TO THE ACCELERATOR BEING STUCK. THE MAN AT THE SHOP TOLD ME HIS JEEP WRANGLER HAD A RECALL FOR THE SAME ISSUE. I CONTACTED JEEP CORPORATION & FILED A REPORT (CASE [XXX]) WITH A WORKER "ALY". SHE TOLD ME TO PARK MY JEEP AND AN INSPECTOR WOULD BE THERE TO INVESTIGATE. THAT WAS MORE THAN A WEEK AGO & 5 CALLS TO 1-877-426-5337. CAN YOU HELP ME? MY INSURANCE CO. WANTS ME TO GET ESTIMATES FOR MY DAMAGE BUT I DON'T KNOW IF I CAN DRIVE ON THE ROAD DUE TO THE ACCELERATOR STICKING & NOT BEING INSPECTED BY JEEP RECALL INSPECTORS. PLEASE HELP ME...'. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TTRead more
Crash
Incident date: Nov 12, 2018
THE VEHICLE WAS IN MOTION AND PULLING FROM MY DRIVEWAY ONTO A CITY STREET WHEN THIS HAPPENED. BOTH DRIVERS AND PASSENGER CENTER SECTIONS OF THE FRAME RUSTED FROM THE INSIDE OUT WITH NO VISIBLE INDICATION ON THE OUTSIDE OF THE FRAME RAILS. WATER AND DEBRIS ENTER THROUGH HOLES USED IN THE MANUFACTU
... RING PROCESS AND DUE TO NO DRAIN HOLES IN ANY OF THE LOWER POINTS THE WATER AND DEBRIS ROT THE FRAME AWAY. IN MY CASE THE TRANSMISSION PAN ON THE DRIVERS SIDE OF THE VEHICLE FELL FREE WHEN THE BOTTOM OF THE FRAME RAIL ON THAT SIDE CRUMBLED WHILE ENTERING A CITY ROAD FROM A PRIVATE DRIVE AT LESS THAN 5 MPH. DAMAGE WAS DONE TO THE TRANSMISSION, TRANSFER CASE, ONE AXLE, AND THE REAR DRIVE SHAFT. THE VEHICLE WAS TOWED TO A PRIVATE GARAGE BUT THEY WERE UNABLE TO PLACE IT ON A LIFT TO INSPECT THE DAMAGE AS THE FRAME WOULD HAVE CRUMBLED AND SNAPPED IN ADDITIONAL PLACES THUS CREATING A HAZARD AND POSSIBLY DEADLY SITUATION THE TECHNICIAN INSPECTING THE DAMAGE. THE VEHICLE WAS THEN PLACED ON A FLATBED AND BROUGHT BACK TO MY HOME.Read more
Incident date: Nov 12, 2018
THE VEHICLE WAS IN MOTION AND PULLING FROM MY DRIVEWAY ONTO A CITY STREET WHEN THIS HAPPENED. BOTH DRIVERS AND PASSENGER CENTER SECTIONS OF THE FRAME RUSTED FROM THE INSIDE OUT WITH NO VISIBLE INDICATION ON THE OUTSIDE OF THE FRAME RAILS. WATER AND DEBRIS ENTER THROUGH HOLES USED IN THE MANUFACTU
... RING PROCESS AND DUE TO NO DRAIN HOLES IN ANY OF THE LOWER POINTS THE WATER AND DEBRIS ROT THE FRAME AWAY. IN MY CASE THE TRANSMISSION PAN ON THE DRIVERS SIDE OF THE VEHICLE FELL FREE WHEN THE BOTTOM OF THE FRAME RAIL ON THAT SIDE CRUMBLED WHILE ENTERING A CITY ROAD FROM A PRIVATE DRIVE AT LESS THAN 5 MPH. DAMAGE WAS DONE TO THE TRANSMISSION, TRANSFER CASE, ONE AXLE, AND THE REAR DRIVE SHAFT. THE VEHICLE WAS TOWED TO A PRIVATE GARAGE BUT THEY WERE UNABLE TO PLACE IT ON A LIFT TO INSPECT THE DAMAGE AS THE FRAME WOULD HAVE CRUMBLED AND SNAPPED IN ADDITIONAL PLACES THUS CREATING A HAZARD AND POSSIBLY DEADLY SITUATION THE TECHNICIAN INSPECTING THE DAMAGE. THE VEHICLE WAS THEN PLACED ON A FLATBED AND BROUGHT BACK TO MY HOME.Read more
Incident date: Aug 4, 2018
TAKATA RECALL, OIL PUMP DRIVE GEAR, PCM POWERTERRAIN CONTROL MODULE I BELIEVE NEEDS TO BE REPROGRAMMED I HAVE A FAILURE OF POWER WHILE DRIVING DOWN THE ROAD LIKE ITS GETTING TO MUCH OR TO LITTLE FUEL AND LAST WEEK MY OIL PRESSURE WILL NOT BUDGE MY GAUGES ARE SLOWLY GOING OUT ON MY DASH AND THE AI
... RBAG LIGHT ON DASH BLINKS RAPIDLY WITH THE CHECK GAUGES BECAUSE OF MY OLD PRESSURE I HAVE TAKEN IT TO MULTIPLE PLACES TO GET IT DIAGNOSED AND THEY SAY IT IS THE OIL PUMP DRIVE GEAR AND THE PCM NEEDING TO BE REPROGRAMMED ALONG WITH THAT BEING OUT OF LINE MY GROUND CONNECTIONS SEEM TO BE BAD BUT I REPLACE ALL OF THEM FROM THE BATTERY TO THE ENGINE BLOCK THE DASH AND A COUPLE MORE IT HAS PRESSURE BUT DOESN'T SOUND LIKE IT. ALL OF THIS STARTED HAPPENING AT ABOUT 143,000 MILES I HAVE REPLACED MULTIPLE PARTS INCLUDING THE OIL PUMP OIL SENSOR ALL OF THE GROUND WIRES AND TERMINALS AND CHECKED AS MANY RELAYS AS I CAN. ALONG WITH MY DASH WHEN I HAD GOT IT IT HAD 130,000 MILES ON AND THE AIRBAG LIGHT HAS ALWAYS BLINKED AND NOTICED A LOSS IN POWER WHEN I DRIVE SINCE I'VE HAD IT, IT RUNS THROUGH SPARK PLUGS AND COILS PACKS MONTHLY AND HAS SINCE I'VE GOTTEN IT I DROVE IT TO GEORGIA AND BACK AND IT SOUNDED LIKE IT WAS GETTING WORSE AND JUST KEPT GETTING WORSE AND WORSE UNTIL LAST WEEK MY OIL PRESSURE GAUGE SAYS I HAVE NO PRESSURE AND THE ENGINE HAS OIL PRESSURE BUT YOU CAN TELL IT'S GOING MORE AND MORE OUT OF LINE. I KNOW WHEN I LOOK UP MY VIN NUMBER IT SAYS IT'S BEEN UPDATED SINCE MARCH 14, 2019 BUT WHEN I LOG INTO ANOTHER APP IT SAYS I HAVE RECALLS I DON'T KNOW WHAT TO DO OR HOW TO FIX IT BUT IT DEFINITELY IS THE THREE RECALLS THAT WAS PUT ON THE 2005 JEEP WRANGLER TJ.Read more
Incident date: Aug 4, 2018
TAKATA RECALL, OIL PUMP DRIVE GEAR, PCM POWERTERRAIN CONTROL MODULE I BELIEVE NEEDS TO BE REPROGRAMMED I HAVE A FAILURE OF POWER WHILE DRIVING DOWN THE ROAD LIKE ITS GETTING TO MUCH OR TO LITTLE FUEL AND LAST WEEK MY OIL PRESSURE WILL NOT BUDGE MY GAUGES ARE SLOWLY GOING OUT ON MY DASH AND THE AI
... RBAG LIGHT ON DASH BLINKS RAPIDLY WITH THE CHECK GAUGES BECAUSE OF MY OLD PRESSURE I HAVE TAKEN IT TO MULTIPLE PLACES TO GET IT DIAGNOSED AND THEY SAY IT IS THE OIL PUMP DRIVE GEAR AND THE PCM NEEDING TO BE REPROGRAMMED ALONG WITH THAT BEING OUT OF LINE MY GROUND CONNECTIONS SEEM TO BE BAD BUT I REPLACE ALL OF THEM FROM THE BATTERY TO THE ENGINE BLOCK THE DASH AND A COUPLE MORE IT HAS PRESSURE BUT DOESN'T SOUND LIKE IT. ALL OF THIS STARTED HAPPENING AT ABOUT 143,000 MILES I HAVE REPLACED MULTIPLE PARTS INCLUDING THE OIL PUMP OIL SENSOR ALL OF THE GROUND WIRES AND TERMINALS AND CHECKED AS MANY RELAYS AS I CAN. ALONG WITH MY DASH WHEN I HAD GOT IT IT HAD 130,000 MILES ON AND THE AIRBAG LIGHT HAS ALWAYS BLINKED AND NOTICED A LOSS IN POWER WHEN I DRIVE SINCE I'VE HAD IT, IT RUNS THROUGH SPARK PLUGS AND COILS PACKS MONTHLY AND HAS SINCE I'VE GOTTEN IT I DROVE IT TO GEORGIA AND BACK AND IT SOUNDED LIKE IT WAS GETTING WORSE AND JUST KEPT GETTING WORSE AND WORSE UNTIL LAST WEEK MY OIL PRESSURE GAUGE SAYS I HAVE NO PRESSURE AND THE ENGINE HAS OIL PRESSURE BUT YOU CAN TELL IT'S GOING MORE AND MORE OUT OF LINE. I KNOW WHEN I LOOK UP MY VIN NUMBER IT SAYS IT'S BEEN UPDATED SINCE MARCH 14, 2019 BUT WHEN I LOG INTO ANOTHER APP IT SAYS I HAVE RECALLS I DON'T KNOW WHAT TO DO OR HOW TO FIX IT BUT IT DEFINITELY IS THE THREE RECALLS THAT WAS PUT ON THE 2005 JEEP WRANGLER TJ.Read more
Incident date: Aug 4, 2018
TAKATA RECALL, OIL PUMP DRIVE GEAR, PCM POWERTERRAIN CONTROL MODULE I BELIEVE NEEDS TO BE REPROGRAMMED I HAVE A FAILURE OF POWER WHILE DRIVING DOWN THE ROAD LIKE ITS GETTING TO MUCH OR TO LITTLE FUEL AND LAST WEEK MY OIL PRESSURE WILL NOT BUDGE MY GAUGES ARE SLOWLY GOING OUT ON MY DASH AND THE AI
... RBAG LIGHT ON DASH BLINKS RAPIDLY WITH THE CHECK GAUGES BECAUSE OF MY OLD PRESSURE I HAVE TAKEN IT TO MULTIPLE PLACES TO GET IT DIAGNOSED AND THEY SAY IT IS THE OIL PUMP DRIVE GEAR AND THE PCM NEEDING TO BE REPROGRAMMED ALONG WITH THAT BEING OUT OF LINE MY GROUND CONNECTIONS SEEM TO BE BAD BUT I REPLACE ALL OF THEM FROM THE BATTERY TO THE ENGINE BLOCK THE DASH AND A COUPLE MORE IT HAS PRESSURE BUT DOESN'T SOUND LIKE IT. ALL OF THIS STARTED HAPPENING AT ABOUT 143,000 MILES I HAVE REPLACED MULTIPLE PARTS INCLUDING THE OIL PUMP OIL SENSOR ALL OF THE GROUND WIRES AND TERMINALS AND CHECKED AS MANY RELAYS AS I CAN. ALONG WITH MY DASH WHEN I HAD GOT IT IT HAD 130,000 MILES ON AND THE AIRBAG LIGHT HAS ALWAYS BLINKED AND NOTICED A LOSS IN POWER WHEN I DRIVE SINCE I'VE HAD IT, IT RUNS THROUGH SPARK PLUGS AND COILS PACKS MONTHLY AND HAS SINCE I'VE GOTTEN IT I DROVE IT TO GEORGIA AND BACK AND IT SOUNDED LIKE IT WAS GETTING WORSE AND JUST KEPT GETTING WORSE AND WORSE UNTIL LAST WEEK MY OIL PRESSURE GAUGE SAYS I HAVE NO PRESSURE AND THE ENGINE HAS OIL PRESSURE BUT YOU CAN TELL IT'S GOING MORE AND MORE OUT OF LINE. I KNOW WHEN I LOOK UP MY VIN NUMBER IT SAYS IT'S BEEN UPDATED SINCE MARCH 14, 2019 BUT WHEN I LOG INTO ANOTHER APP IT SAYS I HAVE RECALLS I DON'T KNOW WHAT TO DO OR HOW TO FIX IT BUT IT DEFINITELY IS THE THREE RECALLS THAT WAS PUT ON THE 2005 JEEP WRANGLER TJ.Read more
Incident date: Jul 22, 2017
I GET A CODE THAT POPS UP AFTER BEING ON THE HIGHWAY FOR A TIME THAT SAYS SOMETHING REGARDING TRANSMISSION. ALSO THE TRANSMISSION IS SLOW TO SHIFT BETWEEN DRIVE AND REVERSE SOMETIMES AND GRINDS (AUTO TRANS). THERE HAVE BEEN MULTIPLE REPORTS OF PCM ISSUES THAT REQUIRE REBUILD OR REPLACEMENT BUT AV
... AILABILITY IS SCARCE. COULD BE POOR DESIGN.Read more
Incident date: Jan 28, 2019
MY WRANGLER HAS SEVER RUST DAMAGE ON THE FRAME, WINDSHIELD FRAME, PASSENGER ROCKER, AND FIREWALL. THE FRAME HAS ROTTED FROM THE INSIDE OUT AND CAUSED THE TRANSFER CASE MOUNTING BOLTS TO PULL THROUGH. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED BUT LUCKILY I WAS PULLING OUT OF MY DRIVEWAY AND NOT ON
... THE HIGHWAY HEADED TO WORK. THE WINDSHIELD FRAME RUST CAUSED HOLES THAT ALLOWED WATER TO LEAK INSIDE THE VEHICLE CAUSING THE FLOOR TO RUST FROM THE INSIDE OUT AS WELL. THESE ISSUES CONTINUE TO HAPPEN AGAIN AND AGAIN WITH EACH NEW REVISION TO THIS MODEL. WHEN AND WHAT WILL IT TAKE FOR THE COMPANY TO BE HELD ACCOUNTABLE TO THEIR NEGLIGENCE?Read more
Incident date: Jan 28, 2019
MY WRANGLER HAS SEVER RUST DAMAGE ON THE FRAME, WINDSHIELD FRAME, PASSENGER ROCKER, AND FIREWALL. THE FRAME HAS ROTTED FROM THE INSIDE OUT AND CAUSED THE TRANSFER CASE MOUNTING BOLTS TO PULL THROUGH. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED BUT LUCKILY I WAS PULLING OUT OF MY DRIVEWAY AND NOT ON
... THE HIGHWAY HEADED TO WORK. THE WINDSHIELD FRAME RUST CAUSED HOLES THAT ALLOWED WATER TO LEAK INSIDE THE VEHICLE CAUSING THE FLOOR TO RUST FROM THE INSIDE OUT AS WELL. THESE ISSUES CONTINUE TO HAPPEN AGAIN AND AGAIN WITH EACH NEW REVISION TO THIS MODEL. WHEN AND WHAT WILL IT TAKE FOR THE COMPANY TO BE HELD ACCOUNTABLE TO THEIR NEGLIGENCE?Read more
Incident date: Jan 28, 2019
MY WRANGLER HAS SEVER RUST DAMAGE ON THE FRAME, WINDSHIELD FRAME, PASSENGER ROCKER, AND FIREWALL. THE FRAME HAS ROTTED FROM THE INSIDE OUT AND CAUSED THE TRANSFER CASE MOUNTING BOLTS TO PULL THROUGH. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED BUT LUCKILY I WAS PULLING OUT OF MY DRIVEWAY AND NOT ON
... THE HIGHWAY HEADED TO WORK. THE WINDSHIELD FRAME RUST CAUSED HOLES THAT ALLOWED WATER TO LEAK INSIDE THE VEHICLE CAUSING THE FLOOR TO RUST FROM THE INSIDE OUT AS WELL. THESE ISSUES CONTINUE TO HAPPEN AGAIN AND AGAIN WITH EACH NEW REVISION TO THIS MODEL. WHEN AND WHAT WILL IT TAKE FOR THE COMPANY TO BE HELD ACCOUNTABLE TO THEIR NEGLIGENCE?Read more
Incident date: Dec 10, 2005
WHEN REFUELING MY JEEP HAS ALWAYS BELCHED GASOLINE BACK OUT OF THE FUEL FILLER NECK WHEN THE GAS PUMP AUTOMATICALLY SHUTS OFF WHEN THE TANK GETS FULL. THIS COULD EASILY CAUSE A DISASTER & MY WIFE IS AFRAID TO PUT FUEL IN IT. I THOUGHT THAT MINE WAS THE ONLY ONE TO DO THIS, BUT TALKING WITH OTHER OW
... NERS, I HAVE DISCOVERED THAT ALL SIMILAR JEEPS HAVE THE SAME DANGEROUS DEFECT.Read more
Incident date: Dec 10, 2005
THE SEAT BELT IS SITUATED IN A POSITION TO WHERE IT IS REGULARLY SMASHED AGAINST THE STRIKER PLATE ON THE DOOR WHEN THE DOOR IS CLOSED. THIS BREAKS THE FIBERS IN THE BELT THEREBY WEAKENING THE BELT AND MAKING IT VERY PRONE TO BREAKING IN THE EVENT OF A FRONTAL IMPACT WHERE THE BELT WOULD BE MOST NE
... EDED.Read more
Incident date: May 13, 2018
JEEP STARTED STALLING EITHER WHEN PARKED OR IN TRAFFIC. DEALERSHIP SAYS ITS THE POWERTRAIN CONTROL UNIT (PCM OR COMPUTER). TWICE ENGINE STALLED AS I WAS DRIVING. ONCE AS I WAS MAKING A TURN LUCKILY HAD ENOUGH MOMENTUM TO PULL OVER AND ANOTHER TIME GETTING READY TO PROCEED AFTER A RED LIGHT IT STALLE
... D ALL OF A SUDDEN AND AGAIN ABLE TO PULL OVER. I HAVE FOUND MANY JEEP OWNERS WITH THIS SAME PROBLEM AND I AM AWARE JEEP IS AWARE BUT NOTHING HAS EVER BEEN DONE. STARTED MOTHERS DAY 2018 AND A FEW TIMES UP TILL JULY WHEN I JUST PARKED IT AND HAD IT TOWED TO 3 SHOPS INCLUDING DEALERSHIP.Read more
Incident date: Aug 9, 2017
TRANSMISSION KEPT POPPING OUT OF REVERSE AND WOULDN'T GO INTO REVERSE, HAD TO HAVE IT REPLACED.
Incident date: Apr 25, 2018
THE POOR DESIGN OF THE GAS TANK ROLLOVER SAFETY FLOAT BALL IN THIS VEHICLE CONTINUES TO ALLOW GASOLINE TO SPLASH BACK OUT OF THE GAS FILLER NECK OF THE VEHICLE EVERY SINGLE TIME AT AN AUTO SHUT OFF FUELING NOZZLE IS USED. THIS IS A KNOWN DEFECT BUT WHICH THEY OFFERED A REMEDY THAT HAD AN AGE OR MILE
... AGE LIMIT. THIS IS A GROSS SAFETY HAZARD AND SHOULD WARRANTY T A RECALL BEFORE SOME ONE BLOWS UP.Read more
Incident date: Apr 25, 2018
THE POOR DESIGN OF THE GAS TANK ROLLOVER SAFETY FLOAT BALL IN THIS VEHICLE CONTINUES TO ALLOW GASOLINE TO SPLASH BACK OUT OF THE GAS FILLER NECK OF THE VEHICLE EVERY SINGLE TIME AT AN AUTO SHUT OFF FUELING NOZZLE IS USED. THIS IS A KNOWN DEFECT BUT WHICH THEY OFFERED A REMEDY THAT HAD AN AGE OR MILE
... AGE LIMIT. THIS IS A GROSS SAFETY HAZARD AND SHOULD WARRANTY T A RECALL BEFORE SOME ONE BLOWS UP.Read more
Incident date: Nov 17, 2017
005-2006 JEEP WRANGLERS ARE INCURRING AN APPARENT LARGE NUMBER OF PCM/ECU FAILURES (AS EVIDENCED IN MANY ONLINE FORUMS AND A HIGH BACKLOG OF PCM ORDERS WHICH JEEP/CHRYSLER IS UNABLE TO FILL OR PROVIDE AN ETA FOR). THE FAILURE OF THE PCM REVEALS ITSELF IN MANY WAYS INCLUDING EMISSIONS SYSTEM FAILURES
... (AND RESULTANT VEHICLE INSPECTION FAILURES I WILL ADD), TRANSMISSIONS FAILING TO SHIFT, HARD FORCEFUL TRANSMISSION SHIFTS WITH VEHICLE LUNGES AND MORE. ON MY VEHICLE SPECIFICALLY THE TRANSMISSION CODES ARE COMING ON AND THE VEHICLE WILL RANDOMLY NOT SHIFT OUT OF SECOND GEAR AND RANDOMLY SHIFTS TO NEUTRAL WHILE DRIVING AT HIGHWAY SPEEDS AND PRESENTS ITSELF AS A SAFETY HAZARD WHEN ENTERING HIGH SPEED FREEWAYS AND INTERSTATES. TO THE PCM AND FURTHER ONLINE INVESTIGATION INDICATES THIS A FREQUENT AND RECURRING ISSUE. WHEN I ATTEMPTED TO REPLACE THE PCM THROUGH JEEP/CHRYSLER I AM UNABLE TO BECAUSE THE PART IS BA CKLOGGED. I HAVE PLACED A PRICEY $1600 ORDER FOR THE PART BUT THUS FAR OVER 3 MONTHS MY VEHICLE HAS NOT BEEN ABLE TO OBTAIN A WORKING REPLACEMENT PART BASED ON THE LARGE NUMBER AND TYPE OF ISSUES REPORTED ONLINE WITH THIS PCM I AM LEFT WONDERING WHY IT IS NOT A SAFETY, EMISSIONS AND/OR RECALL ISSUE.Read more
Incident date: Jan 31, 2018
EVERY TIME I FILL THE GAS TANK FUEL SPILLS OUT THE FILLER NECK CAUSING A SIGNIFICANT FUEL SPILL. THE JEEP IS STATIONARY AND ON LEVEL GROUND AT THE GAS STATION
Incident date: Mar 1, 2018
EVERY TIME I FILL THE VEHICLE WITH GASOLINE, WHEN THE PUMP SHUTS OFF A LARGE AMOUNT OF GASOLINE 'BURPS' OUT AND ONTO THE GROUND. THIS IS DUE TO A FAULTY CHECK VALVE INSTALLED FROM THE FACTORY THAT STOPS WORKING BECAUSE OF THE ETHANOL IN THE FUEL. JEEP HAS RECALLED LATER WRANGLERS FOR THIS SAME ISSUE
... BUT LEFT US 2005-2006 OWNERS STUCK WITH THE ISSUE. THIS IS A SAFETY, HEALTH, AND ENVIRONMENTAL HAZARD. I WILL BE GLAD TO SEND YOU A VIDEO OF THIS HAPPENING.Read more
Incident date: Dec 1, 2017
AT 45-50 MPH THE STEERING WHEEL SHAKES VIOLENTLY. IT HAS THE "DEATH WOBBLE".
Incident date: Dec 1, 2017
AT 45-50 MPH THE STEERING WHEEL SHAKES VIOLENTLY. IT HAS THE "DEATH WOBBLE".
Incident date: Jan 26, 2018
GAS TANK OVERFLOW. ANYTIME I FILL MY TANK, A LARGE AMOUNT OF GASOLINE SHOOTS BACK OUT OF THE TANK, DRIPPING DOWN THE SIDE OF MY CAR, AND OFTEN SPLASHING ME OR GAS ATTENDANT. NOT ONLY IS THIS DANGEROUS, IT IS ALSO DAMAGING THE PLASTIC AND PAINT ON MY CAR, AS WELL AS WASTING GAS.
Incident date: Dec 1, 2017
AT 45-50 MPH THE STEERING WHEEL SHAKES VIOLENTLY. IT HAS THE "DEATH WOBBLE".
Incident date: Jan 16, 2018
I HAVE NOTICED THAT ALMOST EVERY MANUFATURER IS RECALLING AIR BAGS FROM YEARS 2002 AND UP, I CALLED CHRYSLER AND THEY SAID THE VEHICLE IS TOO OLD AND NOT ENOUGH OF THEM ARE STILL AROUND, WHICH IS NOT TRUE. THERE ARE LOTS OF OLDER JEEPS STILL IN SERVICE AS OFF ROAD VEHICLES, BUT MINE IS A DAILY DRIVE
... VEHICLE. HOW DO I KNOW IF MINE WILL WORK WHEN NEEDED? KNOCK ON WOOD IT WILL NEVER BE NEEDED, BUT I WOULD LIKE TO KNOW I'M SAFE WITH MY FAMILY. MY 2005 WRANGLER IS STRONGRead more
Incident date: Dec 4, 2017
I BOUGHT 4 NEW TIRES FROM DISCOUNT TIRE IN JACKSONVILLE FLORIDA. THEY ARE P235/75 R15 108S XL OWL PTF PATHFINDER SPORT SAT. I PAID $100 FOR EACH TIRE ON AUGUST 22, 2015 (NOT INCLUDING COST OF INSTALLATION, LIFETIME BALANCING, ETC) AND THEY WERE SUPPOSED TO COME WITH A 60,000 MILE WARRANTY. CUR
... RENTLY THEY HAVE LESS THAN 28,000 MILES ON THEM AND HAVE EXTREMELY IRREGULAR WEAR. I HAVE HAD NUMEROUS FLATS AND LOSS OF PRESSURE OVER THE PAST 24 MONTHS. I SPOKE TO CHARLES (THE MANAGER OF THE TIRE STORE) WHEN I WAS IN THERE WITH MY 3RD FLAT IN 2 MONTHS ON DECEMBER 4TH, 2017. I EXPRESSED MY DISPLEASURE AT HAVING SO MANY ISSUES WITH RELATIVELY NEW TIRES. CHARLES RESPONDED THAT MY TROUBLE IS BECAUSE OF THE RECENT HURRICANES...AND I SHOULD HAVE BOUGHT MICHELIN TIRES! THESE TIRES ARE EXTREMELY INFERIOR QUALITY PRODUCTS, BUT HE SAYS IT'S NORMAL WEAR FOR THESE TIRES. CAN YOU HELP?Read more
Incident date: May 5, 2017
OVER A PERIOD OF SEVERAL DAYS THE VEHICLE STARTED SHIFTING HARD AND EVENTUALLY WENT INTO "LIMP" MODE AND STARTED THROWING DIFFERENT CODES FOR VARIOUS SENSORS. AFTER MANY VISITS TO DIFFERENT MECHANICS I RESEARCHED THE PROBLEM MYSELF AND PINPOINTED THE PCM AS THE PROBLEM.
Incident date: May 5, 2017
OVER A PERIOD OF SEVERAL DAYS THE VEHICLE STARTED SHIFTING HARD AND EVENTUALLY WENT INTO "LIMP" MODE AND STARTED THROWING DIFFERENT CODES FOR VARIOUS SENSORS. AFTER MANY VISITS TO DIFFERENT MECHANICS I RESEARCHED THE PROBLEM MYSELF AND PINPOINTED THE PCM AS THE PROBLEM.
Incident date: May 5, 2017
OVER A PERIOD OF SEVERAL DAYS THE VEHICLE STARTED SHIFTING HARD AND EVENTUALLY WENT INTO "LIMP" MODE AND STARTED THROWING DIFFERENT CODES FOR VARIOUS SENSORS. AFTER MANY VISITS TO DIFFERENT MECHANICS I RESEARCHED THE PROBLEM MYSELF AND PINPOINTED THE PCM AS THE PROBLEM.
Incident date: Nov 22, 2017
WHILE FILLING WITH FUEL, IT WILL SPIT FUEL BACK OUT AND WILL NOT FILL WITH GAS PROPERLY. HAVE TRIED GOING AS SLOW AS POSSIBLE ON THE FUEL LEVER WHILE FUELING AND WILL STILL SPIT GAS BACK OUT LIKE THERE IS A PROBLEM IN THE FUEL FILLER HOSE AND FLAP INSIDE IT.
Incident date: Nov 1, 2017
2005-2006 JEEP WRANGLERS ARE INCURRING AN APPARENT LARGE NUMBER OF PCM/ECU FAILURES (AS EVIDENCED IN MANY ONLINE FORUMS AND A HIGH BACKLOG OF PCM ORDERS WHICH JEEP/CHRYSLER IS UNABLE TO FILL OR PROVIDE AN ETA FOR). THE FAILURE OF THE PCM REVEALS ITSELF IN MANY WAYS INCLUDING EMISSIONS SYSTEM FAILURE
... S (AND RESULTANT VEHICLE INSPECTION FAILURES I WILL ADD), TRANSMISSIONS FAILING TO SHIFT, HARD FORCEFUL TRANSMISSION SHIFTS WITH VEHICLE LUNGES AND MORE. ON MY VEHICLE SPECIFICALLY THE O2 SENSOR CODES ARE COMING ON AND THE VEHICLE WILL RANDOMLY NOT SHIFT OUT OF SECOND GEAR WHICH PRESENTS ITSELF AS A SAFETY HAZARD WHEN ENTERING HIGH SPEED FREEWAYS AND INTERSTATES. THE O2 SENSORS WERE REPLACED NEW WITH OEM PARTS AND THE CODES DID NOT GO AWAY. THE FAULT WAS TRACED BY A REPUTABLE MECHANIC (CHRISTIAN BROTHERS AUTOMOTIVE) TO THE PCM AND FURTHER ONLINE INVESTIGATION INDICATES THIS A FREQUENT AND RECURRING ISSUE. WHEN I ATTEMPTED TO REPLACE THE PCM THROUGH JEEP/CHRYSLER I AM UNABLE TO BECAUSE THE PART IS BACKLOGGED. I HAVE PLACED A PRICEY $1600 ORDER FOR THE PART BUT THUS FAR (1 WEEK) I HAVE NOT BEEN PROVIDED WITH AN ETA OR ANY ANSWERS AS TO WHY THIS DESIGN DEFECT HAS NOT BEEN ADDRESSED. BASED ON THE LARGE NUMBER AND TYPE OF ISSUES REPORTED ONLINE WITH THIS PCM I AM LEFT WONDERING WHY IT IS NOT A SAFETY, EMISSIONS AND/OR RECALL ISSUE. MY SPECIFIC PCM PN IS R6044529AC BUT MULTIPLE VARIATIONS OF THE PN APPEAR TO BE EFFECTED.Read more
Incident date: Oct 6, 2017
TL* THE CONTACT OWNS A 2005 JEEP WRANGLER. WHILE PULLING INTO A PARKING SPACE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. DURING THE INCIDENT, THE BRAKE SENSOR INDICATOR ILLUMINATED AND THE DRIVER HAD TO ENGAGE THE PARKING BRAKE TO STOP THE VEHICLE. UPON INSPECT
... ION, IT WAS DISCOVERED THAT BRAKE FLUID HAD LEAKED NEAR THE REAR DRIVER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE WHEEL BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BAYSIDE CHRYSLER/JEEP IN QUEENS, NY) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 151,000.Read more
Incident date: Jul 29, 2017
THE 2005 JEEP WRANGLER SPORT WAS A TOTAL LOSS AFTER IT CAUGHT ON FIRE AND SEVERELY DAMAGED THE ENGINE AND THE INSIDE OF THE VEHICLE. IT JUST HAD THE TRANSMISSION REPLACED THE DAY BEFORE THE INCIDENT. THE VEHICLE CONTINUED TO DEMONSTRATE TRANSMISSION ISSUES DESPITE THE NEW TRANSMISSION (INCLUDING DIF
... FICULTY SHIFTING AND A LOSS OF POWER WHILE GOING UPHILL). WHILE DRIVING UPHILL, THE VEHICLE'S TRANSMISSION SLIPPED AND SMOKE STARTED POURING OUT OF THE ENGINE. THE DRIVER IMMEDIATELY PUT IT IN PARK AND TURNED OFF THE ENGINE. THE DRIVER RAN FROM THE VEHICLE AND SAW THAT THERE WAS A FIRE UNDERNEATH THE CAR - NEAR THE TRANSMISSION PAN. THE ENTIRE VEHICLE WENT UP IN FLAMES WITHIN 2 MINUTES. UNFORTUNATELY, IT WAS A TOTAL LOSS BY THE TIME THE FIRE DEPARTMENT ARRIVED TO PUT OUT THE FIRE. AN INVESTIGATION WILL BE COMPLETED TO DETERMINE IF A TRANSMISSION FLUID LEAK CAUSED THE FIRE. THE JEEP WRANGLER WAS A RIGHT HAND DRIVE THAT WAS BEING USED ON THE MAIL ROUTE THE DAY THAT THE FIRE OCCURRED.Read more
Fire
Showing 50 of 756 complaints.
NHTSA Safety Investigations — JEEP WRANGLER
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Open
— Model Year: 2020
Instrument Panel Cluster (IPC) Failure
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle
... Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driverâs ability to take action to prevent a safety risk.  Furthermore, an IPC that is suddenly not visible to the driver may divert the driverâs attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.govRead more
RQ — Open
— Model Year: 2024
Loss of Motive Power
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY
... 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE — Closed
— Model Year: 2019
Frame weld deficiencies
On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related
... recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE — Closed
— Model Year: 2015
Seat belt buckle bracket failure
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involv
... ed model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.Read more
DP — Closed
— Model Year: 2019
Frame Weld Deficiencies
In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld de
... ficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098Read more
EA — Closed
— Model Year: 2008
Air Bag Clockspring Wiring Failure
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel c
... olumn shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.Read more
PE — Closed
— Model Year: 2007
Air Bag Clockspring Wiring Failure
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the ai
... r bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.Read more
PE — Closed
— Model Year: 2010
Skid plate debris fires
In a letter dated May 15, 2012, the Chrysler Group LLC (Chrysler) submitted a Defect Information Report to NHTSA identifying a safety defect regarding fires originating between the transmission skid plate and the exhaust catalyst in approximately 65,246 model year (MY) 2010 Jeep Wrangler 4x4 vehicle
... s with automatic transmissions (NHTSA Recall 12V-216).According to Chrysler, changes to the exhaust system for MY 2010 resulted in reduced clearances between the exhaust catalyst and the skid plate.If debris collects in the area of the skid plate and is not removed, there is an increased potential for underbody debris fires.ODI's analysis of skid plate area fires in the MY 2010 Wrangler vehicles with automatic transmissions found that the rate increased significantly from approximately 1.7 fires per 100,000 vehicle years in the MY 2007 through 2009 vehicles with the prior exhaust design to approximately 14.8 fires per 100,000 vehicle years in MY 2010 vehicles, a nearly 800 percent increase.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and Chrysler's consumer complaint data submitted to ODI, 35 unique reports were identified by Chrysler alleging fire in subject vehicles with origins near the engine compartment or in the underbody area directly beneath and to the rear of the engine compartment.Chrysler's assessments of the 35 reports of fire were categorized by likely causes.Eleven of the fires were determined to be caused by skid plate debris accumulation and 4 additional fires were found to have originated in the area of the skid plate, but debris ignition could not be confirmed.An additional skid plate debris fire was reported to ODI after the recall announcement, bringing the total known fire count to 36, including 12 caused by skid plate debris and 4 originating in the skid plate area from unknown causes.Chrysler identified a design change to the exhaust system in MY 2010 that increased the possibility of debris contact with an exhaust catalyst.Beginning in MY 2011, the skid plate was replaced with a skid bar for weight reduction purposes.The skid bar having a much smaller surface area than the skid plate reduces the potential for debris entrapment.The recall remedy for recall 12V-216 will involve replacement of the skid plate with the skid bar.As background, the MY 2010 subject vehicles are a part of the JK generation of Jeep Wrangler vehicles that began production in MY 2007.Chrysler conducted a prior recall (09V-436) of MY 2007 and 2008 Jeep Wranglers for a defect involving overheated transmission fluid expulsion that could contact the exhaust and cause an engine compartment fire.The recall remedy was to add audible (chime) and visual warnings (hot oil message in the instrument cluster) to alert the driver that the vehicle was being operated with elevated transmission fluid temperatures.Chrysler enhanced the audible warning with a service campaign (J31) for MY 2009 and a portion of the subject MY 2010 vehicles.Transmission fluid expulsion has not been identified as the cause of any of the 36 fire incidents in the subject vehicles. No indications of a common causal pattern were evident in the remaining 20 fire incidents in the subject vehicles.Six (6) of the incidents appear to be related to improper wiring of various added aftermarket equipment, 2 appear to be related to improper oil change, 1 was related to a damaged transfer case, 1 was related to an electrical short circuit and the remaining 10 were of unknown origin.Accordingly, this Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at www-odi.Read more
PE — Closed
— Model Year: 2006
CLUTCH LINKAGE FAILURE
ON MAY 2, 2006 DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) A PART 573 REPORT ADVISING THAT CERTAIN MODEL YEAR 2006 JEEP WRANGLER VEHICLES WOULD BE VOLUNTARILY REC ALLED TO REPLACE A DEFECTIVE CLUTCH LINKAGE COMPONENT.THE RECALL ACTION IS
... IDENTIFIED BY NHTSA NO. 06V147 (DCC NO. F22).THE LINKAGE ROD BETWEEN THE CLUTCH PEDAL AND CLUTCH MASTER CYLINDER CAN BREAK WHEN THE CLUTCH PEDAL IS DEPRESSED; LINKAGE ROD FAILURE UNDER THESE CONDITIONS RESULTS IN IMMEDIATE ENGAGEMENT OF THE CLUTCH AND RENDERS THE CLUTCH PEDAL INEFFECTIVE THEREAFTER .THE 6,876 MANUAL TRANSMISSION VEHICLES INCLUDED IN THE RECALL ACTION WERE ALL MANUFACTURED BETWEEN 11/3/2005 AND 2/13/2006.DCC WILL REPLACE THE DEFECTIVE LINKAGE WITH A COMPONENT OF A PREVIOUS DESIGN LEVEL WHICH HAS NOT EXPERIENCED FIELD FAILURE.THE TIMING OF DCC'S ACTION HAS NOT BEEN DETERMINED.ACCORDINGLY, THIS PRELIMINARY EVALUATION IS CLOSED.Read more
EA — Closed
— Model Year: 1994
PARKING BRAKE RESULTING IN ROLLAWAY
There is no summary currently available
PE — Closed
— Model Year: 1994
PARKING BRAKE
ALLEGED THE THE PARKING BRAKE FAIL TO HOLD THE VEHICLE STATIONARY WHEN APPLIED, AND THE VEHICLE ROLLED AWAY
PE — Closed
— Model Year: 2000
AIR BAG MODULE DETACHMENT
ODI HAS RECEIVED A COMMPLAINT STATING THAT THE DRIVER-SIDE FRONTAL AIR BAG MODULE DETACHED FROM THE STEERING WHEEL WHILE ATTEMPTION TO USE THE HORN FOR THE FIRST TIME IN A BRAND NEW MODEL YEAR 2000 JEEP WRANGLE (PURCHASED I LATE MARCH 2000).THE AIR BAG MODULE FELL OFF THE STEERING WHEEL AND WAS HANG
... ING BY ITS WIRES.THE REPAIRING DELERSHIP STATED THAT THE TWO MOUNTING SCREWS, HOLDING THE INTEGTATED HORN/AIR BAG MODULE TO THE STEERING WHEEL, WERE MISSING.THIS INVESTIGATIONN IS OPENED TO DETERMINE THE SCOPE OF THE POTENTIAL PROBLEM OF MIS-ASSEMBLED AIR BAG MODULES IN TH EJEEP WRANGLE VEHICLES.Read more
RQ — Closed
— Model Year: 1999
INSTRUMENT PANEL GROUND SCREW
THE INSTRUMENT PANEL WIRING GROUND ATTACHMENT SCREWS CAN LOOSEN
RQ — Closed
— Model Year: 1992
FUEL LEAKAGE
ODI HAS RECEIVED 6 REPORTS ON FUEL LEAKAGE AND 3 REPORTS ON ALLEGED REMEDY FAILURE REPORTS
PE — Closed
— Model Year: 1990
SEAT BACK FAILURE
There is no summary currently available
EA — Closed
— Model Year: 1987
SEAT BELT BUCKLE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1988
SEAT BELT BUCKLE FAILURE
There is no summary currently available
EA — Closed
— Model Year: 1988
SENDING UNIT GASKET FAILS
There is no summary currently available
EA — Closed
— Model Year: 1989
DRIVESHAFT/UNIV.JOINT FAIL
There is no summary currently available
PE — Closed
— Model Year: 1990
SENDING UNIT GASKET FAILS
There is no summary currently available
PE — Closed
— Model Year: 1992
FUEL LINE LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1988
EXHAUST SYSTEM FIRES
There is no summary currently available
EA — Closed
— Model Year: 1989
FUEL TANK/EXHAUST INTERFER
There is no summary currently available
PE — Closed
— Model Year: 1987
FUEL TANK/EXHAUST INTERFER
There is no summary currently available
PE — Closed
— Model Year: 1985
SAFETY BELT RETRACTOR
===
PE — Closed
— Model Year: 1987
WINDSHIELD WIPER FAILURE
There is no summary currently available