SEAT BELTS:FRONT:ANCHORAGE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Consequence
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service a
... t 1-800-853-1403. FCA's number for this recall is VA6.Read more11,463 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause t
... he inflator to explode.Read moreConsequence
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chry
... sler's number for this recall is V01.Read more1,413,222 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas,
... Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.Read moreConsequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chr
... ysler's number for this recall is U03.Read more328,177 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2
... 008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.Read moreConsequence
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and tempe
... rature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.Read moreRemedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on
... March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.Read more4,648,270 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Consequence
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
7,196 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
Consequence
An electrical short increases the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrys
... ler's number for this recall is P61.Read more313,772 vehicles affected
Manufacturer: Chrysler Group LLC
ELECTRICAL SYSTEM
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
Consequence
An electrical short increases the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrys
... ler's number for this recall is P61.Read more313,772 vehicles affected
Manufacturer: Chrysler Group LLC
AIR BAGS
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
Consequence
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Remedy
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
5,440 vehicles affected
Manufacturer: Chrysler Group LLC
EQUIPMENT
Defect Description
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1,
... 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.Read moreConsequence
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Remedy
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or
[email protected].
15,836 vehicles affected
Manufacturer: Quadratec, Inc.
AIR BAGS:FRONTAL
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN
... AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.Read moreConsequence
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
Remedy
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
5,437 vehicles affected
Manufacturer: CHRYSLER GROUP LLC
STEERING:COLUMN
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL
... T WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.Read moreConsequence
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL
... CRASH.Read moreRemedy
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
11,096 vehicles affected
Manufacturer: CHRYSLER GROUP LLC
POWER TRAIN:AXLE ASSEMBLY
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
Consequence
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
18,326 vehicles affected
Manufacturer: CHRYSLER GROUP LLC
Complaint Statistics
672 total complaints
16 crashes 38 fires 21 injuries
Top Reported Components
| Component | Complaints |
|---|
| AIR BAGS | 141 |
| FUEL/PROPULSION SYSTEM | 88 |
| ELECTRICAL SYSTEM | 80 |
| STEERING | 57 |
| SUSPENSION | 38 |
| ENGINE | 36 |
| UNKNOWN OR OTHER | 33 |
| POWER TRAIN | 32 |
| SERVICE BRAKES | 22 |
| VEHICLE SPEED CONTROL | 18 |
Incident date: Feb 13, 2026
My jeep wrangler Abs module has failed and needs to be replaced. But Jeep decided not to make this part anymore and now me and a LOT of others can’t get a new abs Module. My jeep is way too dangerous to drive now. When accelerating from a stop the vehicle barely kicks in like the tires don’t kn
... ow what direction to move. When I’m coming to a stop the breaks don’t work right due to the ABS module. This is a big safety concern and jeep needs to be held accountable and fix this issue. This is a major issue and needs to addressed before people get into accidents. I’m sure some people already have.Read more
Incident date: Feb 13, 2026
My jeep wrangler Abs module has failed and needs to be replaced. But Jeep decided not to make this part anymore and now me and a LOT of others can’t get a new abs Module. My jeep is way too dangerous to drive now. When accelerating from a stop the vehicle barely kicks in like the tires don’t kn
... ow what direction to move. When I’m coming to a stop the breaks don’t work right due to the ABS module. This is a big safety concern and jeep needs to be held accountable and fix this issue. This is a major issue and needs to addressed before people get into accidents. I’m sure some people already have.Read more
Incident date: Oct 7, 2025
ABS Module problem that was affecting the performance of my 2011 Jeep Wrangler JKU to the point I almost had to stop driving it cause it wouldn't change out of 1st gear. This particular module in my jeep is on back order due to engineer review and the release date keeps getting pushed out. Dealer h
... as to program VIN to match the Jeep if and when they ever get any in stock. The part needed is Anti-Lock Brake System Module - Mopar (68089120AB) I have found similar parts on Amazon, but I see prices from $500 - $3000.Read more
Incident date: Oct 7, 2025
ABS Module problem that was affecting the performance of my 2011 Jeep Wrangler JKU to the point I almost had to stop driving it cause it wouldn't change out of 1st gear. This particular module in my jeep is on back order due to engineer review and the release date keeps getting pushed out. Dealer h
... as to program VIN to match the Jeep if and when they ever get any in stock. The part needed is Anti-Lock Brake System Module - Mopar (68089120AB) I have found similar parts on Amazon, but I see prices from $500 - $3000.Read more
Incident date: Aug 1, 2025
I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is
... working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.Read more
Incident date: Aug 1, 2025
I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is
... working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.Read more
Incident date: Aug 1, 2025
I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is
... working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.Read more
Incident date: Jan 1, 2025
ABS issues lights came on due to malfunctioning part. The part is unavailable and appears to no longer be available. Failure appeared a year ago and have been trying to find someone to replace. After taking to multiple shops, the last one finally told us the part is no longer available. With this be
... ing part of the braking system, it is very important to have working properly!Read more
Incident date: Jan 1, 2021
When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing
... underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer but has been by a mechanic with a $3000 scanner and he still has the codes stored for me. No and no.Read more
Incident date: Jan 1, 2021
When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing
... underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer but has been by a mechanic with a $3000 scanner and he still has the codes stored for me. No and no.Read more
Incident date: Jan 1, 2021
When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing
... underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer but has been by a mechanic with a $3000 scanner and he still has the codes stored for me. No and no.Read more
Incident date: Apr 8, 2025
Incident date: Apr 8, 2025
Incident date: Sep 23, 2025
Red air bag light goes on at start up on dash. I understand there was a recall at one time. Is mine a defective part that didn't get fixed? Thx.
Incident date: Jun 1, 2024
There is a known issue for these Jeep Wrangler (in my case a 2011 model) with the ABS module going bad. Unfortunately, the part is unavailable for purchase. None to be found anywhere. If you contact Jeep they tell you they are being produced anymore and basically good luck. On top of that the co
... mpanies that repair them can no longer do it because they cant get the chips to repair. We need the option of buying a new one OR at the very least they need to produce the chips to fix. SOME KIND OF SOLUTION! When the module is bad, the ABS system/stability control system doesn't work!Read more
Incident date: May 9, 2025
I have an ABS control module internal failure, code C2200. There are no replacements available through dealer. Also, no shops to send module to for repair. My only option is EBay, where I have tried for replacement four times and cannot get the part number needed for my particular vehicle and year
... . The vehicle is not safe to commute to work, much less for traversing with my family inside.Read more
Incident date: Jul 24, 2025
ABS Control module failure. According to multiple Jeep dealers, this part has been on back order "for a very long time." I am unable to source a new part to repair my vehicle. Jeep should be able to provide replacement parts for critical safety items.
Incident date: May 1, 2025
ABS Control Module needs to be replaced and Jeep is no longer making them. Very unsafe!
Incident date: Feb 18, 2025
Wipers immediately stopped working during heavy snow and rain mix. After spending a lot of money and time trying to repair they still did not work. All fuses and wires as well as wiper arms were inspected, the wiper motor and multifunction swith were replaced, my battery was replaced and no wipers.
... After verifying electrical circuits and power to the wiper motor, it was determined to be an issue in the tipm, apparently a frequent issue with Jeep vehicles. This is a dangerous issue that can cause accidents and certainly does not allow a vehicle to pass a state safety inspection, as in my case. This is an expensive repair that Jeep should be responsible for bt recalling these units on the Wranglers that are so often affected!Read more
Incident date: Feb 18, 2025
Wipers immediately stopped working during heavy snow and rain mix. After spending a lot of money and time trying to repair they still did not work. All fuses and wires as well as wiper arms were inspected, the wiper motor and multifunction swith were replaced, my battery was replaced and no wipers.
... After verifying electrical circuits and power to the wiper motor, it was determined to be an issue in the tipm, apparently a frequent issue with Jeep vehicles. This is a dangerous issue that can cause accidents and certainly does not allow a vehicle to pass a state safety inspection, as in my case. This is an expensive repair that Jeep should be responsible for bt recalling these units on the Wranglers that are so often affected!Read more
Incident date: Nov 20, 2024
Driver side airbag didn’t deploy in head on accident
Crash
Incident date: Oct 17, 2024
The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was
... purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.Read more
Incident date: Oct 17, 2024
The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was
... purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.Read more
Incident date: Oct 17, 2024
The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was
... purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.Read more
Incident date: Mar 7, 2023
Heater core
Incident date: Mar 7, 2023
Heater core
Incident date: Oct 8, 2024
Airbag light stays on and beeps very loudly. Will not turn off.
Incident date: Sep 1, 2024
All of my wires on the drivers side is unhooked and hanging. All of my emergency light have came on. The car is running hot and not catching up on proper speed. The car wobbles left and right when going over 40mph. My reverse camera is hanging covering my license plate causing m to consistently get
... pulled over. There are a lot of safety concerns. The dealer used profanity towards me and told me he was not fixing anything, I better use my warranty. I got what I got!Read more
Incident date: Sep 1, 2024
All of my wires on the drivers side is unhooked and hanging. All of my emergency light have came on. The car is running hot and not catching up on proper speed. The car wobbles left and right when going over 40mph. My reverse camera is hanging covering my license plate causing m to consistently get
... pulled over. There are a lot of safety concerns. The dealer used profanity towards me and told me he was not fixing anything, I better use my warranty. I got what I got!Read more
Incident date: Sep 1, 2024
All of my wires on the drivers side is unhooked and hanging. All of my emergency light have came on. The car is running hot and not catching up on proper speed. The car wobbles left and right when going over 40mph. My reverse camera is hanging covering my license plate causing m to consistently get
... pulled over. There are a lot of safety concerns. The dealer used profanity towards me and told me he was not fixing anything, I better use my warranty. I got what I got!Read more
Incident date: Aug 8, 2024
1. Battery, then alternator, now powertrain control module. 2. Yes, could have been stuck on one of the busiest roads in town. 3. Driving home from work and noticed my radio went off and the noticed lights flashing on my dashboard. My car was chugging so pulled off the road. Once on the side, it j
... ust shut down. Tried to restart and nothing happened. Called AAA and they said I needed a new battery and told me my alternator was in the danger mode. Took my jeep to a car repair service and told me they had to replace the alternator, but that this a common problem with my year jeep and it still won't be fixed and battery will still die again because the powertrain control module needs to be replaced. Gave me documents that show the number of jeeps brought into their service center with the same problem. Can't get into a jeep dealership for service until August 29, 2 2024. 4. The engine light has been on for a long time but everyone told me it wasn't anything to worry about, a electronic issue. Low tire light would come on and off at various times for a few years and tires would not be low. Also, my passenger side airbag light comes on and off all the time in the past 6 months. I believe this was a recall and was supposed to be fixed. Obviously this has all been part of the powertrain control module not working correctly. All other lights that came on when my battery died never came on before that incident.Read more
Incident date: Jun 13, 2024
The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he heard an abnormal whistling sound emanating from the engine compartment, after which he observed smoke emanating from the engine compartment, prompting him to pull over to the shoulder of the roa
... dway. After a visual inspection, the contact observed that the smoke was coming from the alternator, which seemed to be receiving power even though the vehicle was turned off, prompting the contact to disconnect the battery. Upon disconnecting the battery, the smoke dissipated. No warning lights were illuminated. The vehicle was taken to an independent mechanic but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 156,000.Read more
Incident date: Mar 18, 2024
The horn, cruise control and radio controls on the steering wheel don't work. The dealership has advised that this repair will cost $1,400 plus if it is not covered by a recall. The diagnostic does not show any codes, but the general consensus is that the symptoms are caused by a failed clock spr
... ing. I bought the jeep in this condition.Read more
Incident date: Mar 4, 2024
The steering wheel clock spring has gone bad leaving no power to the electronics of the steering wheel making me question if the driver airbag works at all now. my passenger air bag is a bomb according to that recall and my driver is now faulty because of clock spring if I get in a wreck I'd be seri
... ously injured or dead. do better jeepRead more
Incident date: Jan 16, 2024
Replaced the master cylinder for brakes and it worked for about 8 months then started leaking. More and more fluid was leaking and the brakes became very soft. Decided to replace the master cylinder again and upon inspection of the unit that was failing found that the manufacturing process had damag
... ed the reservoir seals and nipples and it finally gave way to the leak. I tried reaching out to the manufacture but was told I would be contacted but nothing came of it. I have tried to repeatedly get in touch with them to no avail. I fear for anyone else having one of these poor workmanship master cylinders in their vehicle. Could have been a lot worse.Read more
Incident date: Feb 6, 2024
Airbag light is on dealer put clockspring in and still on dealer said there was a recall on 2011 Jeep Wrangler but only right handed vehicles and mine is left handed
Incident date: Oct 27, 2023
(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. Th
... ere is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.Read more
Incident date: Oct 27, 2023
(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. Th
... ere is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.Read more
Incident date: Oct 27, 2023
(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. Th
... ere is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.Read more
Incident date: Jul 1, 2023
The check-valve nipple on the gas tank of my 2011 Jeep Wrangler is broken. You can see it and smell the gas vapors leaking from this nipple. The vehicle has 86K miles. The Jeep failed our Delaware state inspection because the check engine light came on. The Jeep smells like gas and in addition to ha
... rmful vapors, it is a serious safety issue and an explosion danger. Two service stations attempted to fix this without success. The error code is P0455 for an emissions leak. The most recent service station ordered several previously-owned Jeep gas tanks but they all had this same failure. They next ordered a new gas tank from Jeep which was out of stock for several months, indicating they can not keep up with the demand for these failing nipples. When the new gas tank finally came in, this same nipple was broken and this was a brand new gas tank. If you go on line, you will see this is a common problem and a safety issue. As a former engineer for Ford Motor Company, it is clear Jeep has a design flaw that will break and cause a safety risk to customers. The material is wrong for this application, and there is not enough strain relief where this nipple is located. It will inevitably break on all Jeeps at some point in time causing this safety risk. I told the service station that there is no reason to replace the gas tank because this nipple will simply fail again. They have other Jeeps they are working on with this same problem so had no problem canceling my service request. Please address this problem with Jeep before someone is injured or killed.Read more
Incident date: Jun 29, 2023
The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the b
... rakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INRead more
Incident date: Jun 29, 2023
The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the b
... rakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INRead more
Incident date: Jun 29, 2023
The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the b
... rakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INRead more
Incident date: May 31, 2014
In 2013 and 2014 my wife complained of the jeep having the "death wobble" on several occasions when she hit a bump on the highway at speeds of 40 MPH or higher. She would slow down to less than 10 mph for the wobbling to stop. The dealership attempted to determine what the issue was but was not a
... ble to find anything wrong. We had the same issue with our 2008 wrangler, and after paying over two thousand dollars in vain attempts to have the problem resolved, and a couple of issues caused by poor workmanship by the dealer, we traded that car in for the 2011 model. My wife seldom drove the jeep for the next few years due to terminal illness. I started driving it regularly in 2020 and found that the same condition was still occurring. While it does not happen every time I hit a bump at speeds above 40mph. it is occurring more often and more intensely. As a result of the intensity of the vibrations, I no longer will drive the jeep above 40 mph. It is my opinion that since this issue has been a problem for several models of jeeps over the past few years, it should be repaired by Chrysler/Jeep at no cost to the owners. This sudden vibration has probably caused accidents especially when one has to slow down suddenly, and should be considered a safety hazard.This has been happening with this jeep since at least March of 2014.Read more
Incident date: May 31, 2014
In 2013 and 2014 my wife complained of the jeep having the "death wobble" on several occasions when she hit a bump on the highway at speeds of 40 MPH or higher. She would slow down to less than 10 mph for the wobbling to stop. The dealership attempted to determine what the issue was but was not a
... ble to find anything wrong. We had the same issue with our 2008 wrangler, and after paying over two thousand dollars in vain attempts to have the problem resolved, and a couple of issues caused by poor workmanship by the dealer, we traded that car in for the 2011 model. My wife seldom drove the jeep for the next few years due to terminal illness. I started driving it regularly in 2020 and found that the same condition was still occurring. While it does not happen every time I hit a bump at speeds above 40mph. it is occurring more often and more intensely. As a result of the intensity of the vibrations, I no longer will drive the jeep above 40 mph. It is my opinion that since this issue has been a problem for several models of jeeps over the past few years, it should be repaired by Chrysler/Jeep at no cost to the owners. This sudden vibration has probably caused accidents especially when one has to slow down suddenly, and should be considered a safety hazard.This has been happening with this jeep since at least March of 2014.Read more
Incident date: Nov 6, 2023
We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a rec
... all or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.Read more
Incident date: Nov 6, 2023
We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a rec
... all or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.Read more
Incident date: Oct 11, 2023
I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is
... B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.Read more
Incident date: Oct 11, 2023
I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is
... B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.Read more
Incident date: Oct 11, 2023
I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is
... B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.Read more
Showing 50 of 672 complaints.
NHTSA Safety Investigations — JEEP WRANGLER
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Open
— Model Year: 2020
Instrument Panel Cluster (IPC) Failure
The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle
... Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving.  The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driverâs ability to take action to prevent a safety risk.  Furthermore, an IPC that is suddenly not visible to the driver may divert the driverâs attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.govRead more
RQ — Open
— Model Year: 2024
Loss of Motive Power
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY
... 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE — Closed
— Model Year: 2019
Frame weld deficiencies
On September 16, 2019, the Office of Defects Investigation (ODI) granted Defect Petition DP18-004 and opened Preliminary Evaluation PE19-012 to investigate allegations of deficient frame welds and their potential safety related effects on 2018-2019 Jeep Wranglers. Due to a previous steering related
... recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI decided to include reports of steering shimmy or wobble, loose steering, and steering stiction (loss of power steering) as part of this investigation and parent petition (DP18-004). ODI received information from the vehicle manufacturer Fiat Chrysler Automobiles (FCA) via information request letters dated March 8, 2019, and February 6, 2020. Supplemental requests for information occurred between July 2020 and July 2023. A review of the responsive manufacturer information showed that vehicles presenting an unexpected reduction in steering ability due to a welding tool misalignment were correctly addressed via recall 18V-675. General complaints concerning the weld appearance were not associated with a realized risk to motor vehicle safety. ODI identified a limited number of reports involving weld separation on vehicles that were out of scope of recall 18V-675. FCA identified various causes of weld quality issues in early production (build dates prior to March 2018) including improper welding techniques on galvanized frames and component part variation leading to off-seam welds. These issues were addressed in production for subject vehicles built after July 2018 and preceded a drop in weld failure reports. ODI reviewed manufacturer and agency reports of weld failures out of scope of recall 18V-675 and did not find any that resulted in a loss of vehicle control. There are no known crashes, injuries, or fatalities as a result of weld failures on vehicles not included in recall 18V-675. Due to the steering related consequence associated with Recall 18V-675, ODI opted to include a request for information regarding various steering issues experienced by vehicles included in this investigation. ODI reviewed manufacturer as well as agency data and determined these various steering issues were not related to any weld defect. Since the opening of this investigation, FCA has addressed the following steering concerns; a. Steering looseness due to material choice in the steering box internal components. FCA released an updated part with an internal component material less sensitive to temperature variances (TSB 08-003-21 REV. A).NHTSA will take further investigative action if justified. b. Steering wobble or shimmy due to a manufacturing and design deficiency in the steering damper. FCA released a part via Customer Satisfaction Notification (CSN) V41 in June 2019 which implemented supplier quality control improvements and design changes due to the presence of air in the base valve which degraded damping performance.NHTSA will take further investigative action if justified. c. Steering stiction, or loss of power steering, due to an underpowered steering pump calibration that occurred at highway speeds during cold weather. In December 2021, FCA released CSN Y95 which corrected this issue via software update. Due to the decreased number of consumer complaints, the service campaign appears to have addressed the issue related to an underpowered steering pump. NHTSA will take further investigative action if justified. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
PE — Closed
— Model Year: 2015
Seat belt buckle bracket failure
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involv
... ed model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.Read more
DP — Closed
— Model Year: 2019
Frame Weld Deficiencies
In a letter received on October 24, 2018, a citizen petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into frame weld deficiencies on model year (MY) 2018 'JL' Jeep Wrangler vehicles. The petitioner described a broad list of frame weld de
... ficiencies, including porous welds, excessive slag, lack of weld penetration, over penetration of welds, overweld or weld drip, and weld splash. The weld defects are allegedly located at a variety of locations on the frame assembly.On November 16, 2018, the Office of Defects Investigation (ODI) opened a Defect Petition (DP18-004) to evaluate whether to grant or deny the petition. On March 8, 2019, ODI sent an Information Request letter to Fiat Chrysler Automobiles (FCA) requesting information on frame weld related issues on all MY 2018-2019 Jeep Wrangler 'JL' vehicles. Due to a previous steering related recall that was caused by a misaligned weld on the front track bar (NHTSA Recall No. 18V-675), ODI opted to include a request for additional information concerning reports of steering shimmy or wobble, loose steering, and steering lockup in the March request letter. ODI has performed a preliminary analysis on the information obtained from FCA. Based on ODI's review of the applicable materials, NHTSA has decided to grant the petition. While reviewing the applicable materials obtained from the manufacturer, ODI identified various reports and references to frame welded component detachments that were outside of the scope of NHTSA Recall No. 18V-675. Additionally, the information that FCA provided did not adequately address whether frame weld quality deficiencies compromise the structural integrity of vehicles, and therefore may pose an unreasonable risk to motor vehicle safety. Finally, ODI needs to further evaluate the alleged steering-related defects reported through MY 2019 and the alleged defects' relation to weld quality.The petition was granted on September 16, 2019. Preliminary Evaluation PE19-012 has been opened to further assess the scope, frequency, and potential safety-related consequences of alleged weld quality deficiencies and steering related concerns on the MY 2018-2019 'JL' Jeep Wrangler vehicles.The ODI reports cited above can be viewed on NHTSA.gov under the following reference numbers:11234967, 11222390, 11219370, 11217080, 1204905, 11179954, 11171786, 11161243, 11155523, 11153044, 11143617, 11142722, 11142426, 11141336, 11141035, 11140637, 11140344, 11140262, 11140085, 11140057, 11139880, 11139866, 11139557, 11139467, 11139436, 11138974, 11138758, 11138757, 11132030, 11129738, 11129667, 11124312, 11120232, 11119676, 11119650, 11119454, 11119450, 11115658, 11115137, 11113029, 11112515, 11110583, 11109903, 11093172, 11088501, 11076098Read more
EA — Closed
— Model Year: 2008
Air Bag Clockspring Wiring Failure
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel c
... olumn shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used.Upon review of the 1,942 MY 2007-2010 Jeep Wrangler consumer complaints, 17,195 warranty reports and field returned parts assessment, FCA concluded that a defect exists in the driver side clockspring assembly, a device that both connects (electrically) the driver air bag to the control module and allows rotational movement between the steering wheel and fixed steering column.Clockspring failure may compromise the air bag circuit causing illumination of the air bag warning lamp, and may result in non-deployment of the driver air bag in a frontal crash.FCA identified a contributing factor in that the recalled vehicles may be subjected to off-road dusty environments and/or usage with the vehicle roof top/doors removed thus allowing dust and moisture to enter the clockspring assembly.FCA advised that the MY 2011 and later Wrangler vehicles had an improved steering column cover/shroud that may reduce the amount of dirt/moisture that can enter the clockspring assembly.During the investigation FCA and the Office of Defects Investigation (ODI) also reviewed 193 MY 2011-2012 Jeep Wrangler consumer complaints, 3,918 warranty reports and field returned parts along with reports from other FCA vehicles that use the same clockspring assembly.Based on this review, the rate of repair and the failure mode does not indicate a defect trend at this time in the later MY Wrangler or other FCA vehicles.During the field return parts review, FCA found a significant number of MY 2011-2012 Wrangler returned parts that operated normally, the so called ?no trouble found? or NTF parts where no fault could be identified through bench testing.On June 10, 2016, FCA informed ODI of its intention to conduct a 15-yr, 150k mile extended warranty program due to the NTF issue and the MY 2011 and later vehicles having a somewhat elevated level of warranty replacement.Consumers will be notified of the program in writing.FCA will collect clocksprings replaced under the warranty extension program to further examine and study the root cause failure.ODI will monitor FCA?s analysis to determine if any further field action is warranted.Based on the actions taken by FCA to recall the MY 2007-2010 Jeep Wrangler vehicles and the MY 2008-2016 right hand drive Wrangler vehicles, this investigation is closed.FCA has also agreed to conduct a warranty extension and further evaluation of the MY 2011-2016 Wrangler.At the time of FCA's field data submission in PE 15-025 (September 2015), ODI was aware of a total of 416 MY 2007-2010 and 23 MY 2011-2012 VOQs relevant to this issue.In addition, there have been an additional 90 and 16 VOQs (respectively) received since the recall announcement (i.e., thru May 2016).The reports noted above can be viewed at SaferCar.gov under the reference (ODI) numbers cited on the attached listing.Read more
PE — Closed
— Model Year: 2007
Air Bag Clockspring Wiring Failure
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the ai
... r bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the replacement of the air bag clockspring wiring assembly.It should be noted that FCA initiated an Extended Warranty Program on the left hand drive MY 2007 Wrangler in late calendar year 2011.6,777 of these claims are from the MY 2007 left hand drive Wrangler.FCA advises that some of the warranty claims involved clockspring failures that would not affect the air bag operation, for example due to noise, cruise control and/or radio operation issues.Many of these claims involved newer model year subject vehicles.FCA also noted that Wrangler's removable roof and door configuration may make it more susceptible to outdoor water/moisture and dust ingress.ODI investigated the right hand drive Wrangler in calender year 2011 for a similar clockspring issue under PE11-019.That investigation lead to NHTSA Safety Recall 11V258 on right hand drive model year (MY) 2008-2012 Wranglers.FCA redesigned the remedy clockspring to improve its durability and environmental protection and revised the design of the steering wheel to column shroud.Base on the data reviewed, this Preliminary Analysis (PE) is being upgraded to an Engineering Analysis (EA).The reports cited above are listed in the public investigative file available at SaferCar.gov under this investigation ID.Read more
PE — Closed
— Model Year: 2010
Skid plate debris fires
In a letter dated May 15, 2012, the Chrysler Group LLC (Chrysler) submitted a Defect Information Report to NHTSA identifying a safety defect regarding fires originating between the transmission skid plate and the exhaust catalyst in approximately 65,246 model year (MY) 2010 Jeep Wrangler 4x4 vehicle
... s with automatic transmissions (NHTSA Recall 12V-216).According to Chrysler, changes to the exhaust system for MY 2010 resulted in reduced clearances between the exhaust catalyst and the skid plate.If debris collects in the area of the skid plate and is not removed, there is an increased potential for underbody debris fires.ODI's analysis of skid plate area fires in the MY 2010 Wrangler vehicles with automatic transmissions found that the rate increased significantly from approximately 1.7 fires per 100,000 vehicle years in the MY 2007 through 2009 vehicles with the prior exhaust design to approximately 14.8 fires per 100,000 vehicle years in MY 2010 vehicles, a nearly 800 percent increase.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and Chrysler's consumer complaint data submitted to ODI, 35 unique reports were identified by Chrysler alleging fire in subject vehicles with origins near the engine compartment or in the underbody area directly beneath and to the rear of the engine compartment.Chrysler's assessments of the 35 reports of fire were categorized by likely causes.Eleven of the fires were determined to be caused by skid plate debris accumulation and 4 additional fires were found to have originated in the area of the skid plate, but debris ignition could not be confirmed.An additional skid plate debris fire was reported to ODI after the recall announcement, bringing the total known fire count to 36, including 12 caused by skid plate debris and 4 originating in the skid plate area from unknown causes.Chrysler identified a design change to the exhaust system in MY 2010 that increased the possibility of debris contact with an exhaust catalyst.Beginning in MY 2011, the skid plate was replaced with a skid bar for weight reduction purposes.The skid bar having a much smaller surface area than the skid plate reduces the potential for debris entrapment.The recall remedy for recall 12V-216 will involve replacement of the skid plate with the skid bar.As background, the MY 2010 subject vehicles are a part of the JK generation of Jeep Wrangler vehicles that began production in MY 2007.Chrysler conducted a prior recall (09V-436) of MY 2007 and 2008 Jeep Wranglers for a defect involving overheated transmission fluid expulsion that could contact the exhaust and cause an engine compartment fire.The recall remedy was to add audible (chime) and visual warnings (hot oil message in the instrument cluster) to alert the driver that the vehicle was being operated with elevated transmission fluid temperatures.Chrysler enhanced the audible warning with a service campaign (J31) for MY 2009 and a portion of the subject MY 2010 vehicles.Transmission fluid expulsion has not been identified as the cause of any of the 36 fire incidents in the subject vehicles. No indications of a common causal pattern were evident in the remaining 20 fire incidents in the subject vehicles.Six (6) of the incidents appear to be related to improper wiring of various added aftermarket equipment, 2 appear to be related to improper oil change, 1 was related to a damaged transfer case, 1 was related to an electrical short circuit and the remaining 10 were of unknown origin.Accordingly, this Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at www-odi.Read more
PE — Closed
— Model Year: 2006
CLUTCH LINKAGE FAILURE
ON MAY 2, 2006 DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) A PART 573 REPORT ADVISING THAT CERTAIN MODEL YEAR 2006 JEEP WRANGLER VEHICLES WOULD BE VOLUNTARILY REC ALLED TO REPLACE A DEFECTIVE CLUTCH LINKAGE COMPONENT.THE RECALL ACTION IS
... IDENTIFIED BY NHTSA NO. 06V147 (DCC NO. F22).THE LINKAGE ROD BETWEEN THE CLUTCH PEDAL AND CLUTCH MASTER CYLINDER CAN BREAK WHEN THE CLUTCH PEDAL IS DEPRESSED; LINKAGE ROD FAILURE UNDER THESE CONDITIONS RESULTS IN IMMEDIATE ENGAGEMENT OF THE CLUTCH AND RENDERS THE CLUTCH PEDAL INEFFECTIVE THEREAFTER .THE 6,876 MANUAL TRANSMISSION VEHICLES INCLUDED IN THE RECALL ACTION WERE ALL MANUFACTURED BETWEEN 11/3/2005 AND 2/13/2006.DCC WILL REPLACE THE DEFECTIVE LINKAGE WITH A COMPONENT OF A PREVIOUS DESIGN LEVEL WHICH HAS NOT EXPERIENCED FIELD FAILURE.THE TIMING OF DCC'S ACTION HAS NOT BEEN DETERMINED.ACCORDINGLY, THIS PRELIMINARY EVALUATION IS CLOSED.Read more
EA — Closed
— Model Year: 1994
PARKING BRAKE RESULTING IN ROLLAWAY
There is no summary currently available
PE — Closed
— Model Year: 1994
PARKING BRAKE
ALLEGED THE THE PARKING BRAKE FAIL TO HOLD THE VEHICLE STATIONARY WHEN APPLIED, AND THE VEHICLE ROLLED AWAY
PE — Closed
— Model Year: 2000
AIR BAG MODULE DETACHMENT
ODI HAS RECEIVED A COMMPLAINT STATING THAT THE DRIVER-SIDE FRONTAL AIR BAG MODULE DETACHED FROM THE STEERING WHEEL WHILE ATTEMPTION TO USE THE HORN FOR THE FIRST TIME IN A BRAND NEW MODEL YEAR 2000 JEEP WRANGLE (PURCHASED I LATE MARCH 2000).THE AIR BAG MODULE FELL OFF THE STEERING WHEEL AND WAS HANG
... ING BY ITS WIRES.THE REPAIRING DELERSHIP STATED THAT THE TWO MOUNTING SCREWS, HOLDING THE INTEGTATED HORN/AIR BAG MODULE TO THE STEERING WHEEL, WERE MISSING.THIS INVESTIGATIONN IS OPENED TO DETERMINE THE SCOPE OF THE POTENTIAL PROBLEM OF MIS-ASSEMBLED AIR BAG MODULES IN TH EJEEP WRANGLE VEHICLES.Read more
RQ — Closed
— Model Year: 1999
INSTRUMENT PANEL GROUND SCREW
THE INSTRUMENT PANEL WIRING GROUND ATTACHMENT SCREWS CAN LOOSEN
RQ — Closed
— Model Year: 1992
FUEL LEAKAGE
ODI HAS RECEIVED 6 REPORTS ON FUEL LEAKAGE AND 3 REPORTS ON ALLEGED REMEDY FAILURE REPORTS
PE — Closed
— Model Year: 1990
SEAT BACK FAILURE
There is no summary currently available
EA — Closed
— Model Year: 1987
SEAT BELT BUCKLE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1988
SEAT BELT BUCKLE FAILURE
There is no summary currently available
EA — Closed
— Model Year: 1988
SENDING UNIT GASKET FAILS
There is no summary currently available
EA — Closed
— Model Year: 1989
DRIVESHAFT/UNIV.JOINT FAIL
There is no summary currently available
PE — Closed
— Model Year: 1990
SENDING UNIT GASKET FAILS
There is no summary currently available
PE — Closed
— Model Year: 1992
FUEL LINE LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1988
EXHAUST SYSTEM FIRES
There is no summary currently available
EA — Closed
— Model Year: 1989
FUEL TANK/EXHAUST INTERFER
There is no summary currently available
PE — Closed
— Model Year: 1987
FUEL TANK/EXHAUST INTERFER
There is no summary currently available
PE — Closed
— Model Year: 1985
SAFETY BELT RETRACTOR
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PE — Closed
— Model Year: 1987
WINDSHIELD WIPER FAILURE
There is no summary currently available