EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Remedy: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.
22 vehicles affected
My vehicle sometimes will not start when I press the Start Button and press the brakes at the same time. The dashboard will light up with a message that says “Service ESC” followed by “Engine Power is Reduced”. When it does start, I can drive the vehicle for a moment before it does the Engine Power Reduced mode where the car feels like its pulling more. It has done this several times while I’m driving on the highway which often times causes me to have to pull over to the side of the road, or make my way to the slow lane so I can pull into a gas station or somewhere public at the next exit. When the dashboard lights up with “Service ESC”, ALL of the hands on my dashboard (i.e the hands for the speedometer, gas, the car temp AND the RPM) move radically back and forth while the car is driving. Sometimes the speedometer will say 0mph even tho the car is moving. Sometimes I am able to pull over and turn my car off and back on and the lights will go away, but often times this doesn’t solve the problem. In fact, it feels like it only exacerbates the problem because when I shift it into park and then attempt to turn off the vehicle, it says “Shift to Park” even though it IS parked. In fact, this morning when the vehicle wouldn’t start after I tried to start it with the button, I attempted to turn the vehicle off (because the radio would come on and I can see lights on the dashboard, but the vehicle itself won’t start) and it said “Shift to Park” even though it is parked and has been since last night. I contacted the nearest Chevy dealership and they informed me that they have dealt with plenty of these complaints lately. I have not had an inspection completed by the dealership because my extended warranty is up and I do not have the funds to pay for a diagnostic inspection.
My vehicle sometimes will not start when I press the Start Button and press the brakes at the same time. The dashboard will light up with a message that says “Service ESC” followed by “Engine Power is Reduced”. When it does start, I can drive the vehicle for a moment before it does the Engine Power Reduced mode where the car feels like its pulling more. It has done this several times while I’m driving on the highway which often times causes me to have to pull over to the side of the road, or make my way to the slow lane so I can pull into a gas station or somewhere public at the next exit. When the dashboard lights up with “Service ESC”, ALL of the hands on my dashboard (i.e the hands for the speedometer, gas, the car temp AND the RPM) move radically back and forth while the car is driving. Sometimes the speedometer will say 0mph even tho the car is moving. Sometimes I am able to pull over and turn my car off and back on and the lights will go away, but often times this doesn’t solve the problem. In fact, it feels like it only exacerbates the problem because when I shift it into park and then attempt to turn off the vehicle, it says “Shift to Park” even though it IS parked. In fact, this morning when the vehicle wouldn’t start after I tried to start it with the button, I attempted to turn the vehicle off (because the radio would come on and I can see lights on the dashboard, but the vehicle itself won’t start) and it said “Shift to Park” even though it is parked and has been since last night. I contacted the nearest Chevy dealership and they informed me that they have dealt with plenty of these complaints lately. I have not had an inspection completed by the dealership because my extended warranty is up and I do not have the funds to pay for a diagnostic inspection.
My vehicle sometimes will not start when I press the Start Button and press the brakes at the same time. The dashboard will light up with a message that says “Service ESC” followed by “Engine Power is Reduced”. When it does start, I can drive the vehicle for a moment before it does the Engine Power Reduced mode where the car feels like its pulling more. It has done this several times while I’m driving on the highway which often times causes me to have to pull over to the side of the road, or make my way to the slow lane so I can pull into a gas station or somewhere public at the next exit. When the dashboard lights up with “Service ESC”, ALL of the hands on my dashboard (i.e the hands for the speedometer, gas, the car temp AND the RPM) move radically back and forth while the car is driving. Sometimes the speedometer will say 0mph even tho the car is moving. Sometimes I am able to pull over and turn my car off and back on and the lights will go away, but often times this doesn’t solve the problem. In fact, it feels like it only exacerbates the problem because when I shift it into park and then attempt to turn off the vehicle, it says “Shift to Park” even though it IS parked. In fact, this morning when the vehicle wouldn’t start after I tried to start it with the button, I attempted to turn the vehicle off (because the radio would come on and I can see lights on the dashboard, but the vehicle itself won’t start) and it said “Shift to Park” even though it is parked and has been since last night. I contacted the nearest Chevy dealership and they informed me that they have dealt with plenty of these complaints lately. I have not had an inspection completed by the dealership because my extended warranty is up and I do not have the funds to pay for a diagnostic inspection.
Water is pooling in the trunk of my car. I took it to the chevy dealership for a diagnostic and today, they told me water is leaking into the car because of a faulty seal. I just did some research online and have learned that this has been a common issue. I read that warranties have been extended to cover this defect. I would like chevy to extend my warranty to cover this defect, which they've known about for quite some time. As they know, water pooling in a car can lead to other problems.
See attached document for complaint.
Crash
1 injured
See attached document for complaint.
Crash
1 injured
Vehicle will shut off and say shift neutral to start again
The car was taken to Day's Chev in Jasper Georgia on Nov 11 for forward collision system and they checked it and could not duplicate the problem and during this time after I have gotten the car back I have noticed the adaptive cruise does not slow down when you are coming up on a car . This is very dangerous.
The car was taken to Day's Chev in Jasper Georgia on Nov 11 for forward collision system and they checked it and could not duplicate the problem and during this time after I have gotten the car back I have noticed the adaptive cruise does not slow down when you are coming up on a car . This is very dangerous.
On [XXX] on a trip to Florida a light came on my instrument cluster that the forward collision and the side blind spot mirror's were inoperable. [XXX] on the way back from Florida after the car being parked a week I was going up [XXX] and a car swerved in front of me and I almost hit it. This system had been working fine up until this time. After getting back on [XXX] OnStar notified me that my right front tire was going flat and it wasn't. On [XXX] OnStar 4g network flashed under the informant system. On [XXX] 2024 I had brake when deer ahead in the road with no warning lights or sounds going off. This car was provided by general motors as a replacement for a 2023 Malibu that was having some of these similar problems with. I contacted Day's Chev in Jasper Georgia on Oct 15 2024 about an appointment for this car and it's going to be on Nov 11 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX] on a trip to Florida a light came on my instrument cluster that the forward collision and the side blind spot mirror's were inoperable. [XXX] on the way back from Florida after the car being parked a week I was going up [XXX] and a car swerved in front of me and I almost hit it. This system had been working fine up until this time. After getting back on [XXX] OnStar notified me that my right front tire was going flat and it wasn't. On [XXX] OnStar 4g network flashed under the informant system. On [XXX] 2024 I had brake when deer ahead in the road with no warning lights or sounds going off. This car was provided by general motors as a replacement for a 2023 Malibu that was having some of these similar problems with. I contacted Day's Chev in Jasper Georgia on Oct 15 2024 about an appointment for this car and it's going to be on Nov 11 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX] on a trip to Florida a light came on my instrument cluster that the forward collision and the side blind spot mirror's were inoperable. [XXX] on the way back from Florida after the car being parked a week I was going up [XXX] and a car swerved in front of me and I almost hit it. This system had been working fine up until this time. After getting back on [XXX] OnStar notified me that my right front tire was going flat and it wasn't. On [XXX] OnStar 4g network flashed under the informant system. On [XXX] 2024 I had brake when deer ahead in the road with no warning lights or sounds going off. This car was provided by general motors as a replacement for a 2023 Malibu that was having some of these similar problems with. I contacted Day's Chev in Jasper Georgia on Oct 15 2024 about an appointment for this car and it's going to be on Nov 11 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car reading codes- Po56z-00 C0609-08 U0151-00 No A/C Front bumper clips do not stay tight Car reading low voltage Less than 14,000 miles with all these issues already, what a nightmare.
I rented this 2024 Chevrolet Malibu from Enterprise Rent A Car in Union City, GA. While driving the vehicle on the highway early on [XXX] a vehicle came to a complete stop and in front of the vehicle directly in front of me. This action almost caused a multi-car pile-up. I immediately engaged the brakes. I was met with force and pressed down as hard as I could to stop the vehicle. The brakes on this vehicle failed to function properly. This caused me to crash into another vehicle. I have no information regarding maintenance and inspection of the vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
I rented this 2024 Chevrolet Malibu from Enterprise Rent A Car in Union City, GA. While driving the vehicle on the highway early on [XXX] a vehicle came to a complete stop and in front of the vehicle directly in front of me. This action almost caused a multi-car pile-up. I immediately engaged the brakes. I was met with force and pressed down as hard as I could to stop the vehicle. The brakes on this vehicle failed to function properly. This caused me to crash into another vehicle. I have no information regarding maintenance and inspection of the vehicle at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash