Complaint Statistics
1,197 total complaints
40 crashes 16 fires 25 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 277 |
| ELECTRICAL SYSTEM | 162 |
| POWER TRAIN | 138 |
| UNKNOWN OR OTHER | 127 |
| VEHICLE SPEED CONTROL | 95 |
| FUEL/PROPULSION SYSTEM | 91 |
| STEERING | 54 |
| SERVICE BRAKES | 41 |
| AIR BAGS | 30 |
| ELECTRONIC STABILITY CONTROL (ESC) | 20 |
Incident date: Dec 20, 2025
Odometer Fraud. The contact purchased a 2018 Chevrolet Malibu. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 93,000. The contact stated that while attempting to trade the vehicle with the dealer, the dealer dec
... lined the trade due to a possible odometer fraud. The dealer discovered from the Carfax report that the mileage was 98,000.Read more
Incident date: May 4, 2026
I keep having the shift to park issue. I had it repaired January 2022 and is beginning to have this issue again.
Incident date: May 4, 2026
I keep having the shift to park issue. I had it repaired January 2022 and is beginning to have this issue again.
Incident date: May 13, 2026
Stopped at the West Bound Thruway Seneca service area. After returning to the vehicle, multiple error messages were displayed on screen. "Have Power Steering Serviced, Service Stabilitrak, Service Headlamps, AWD Tempoarily Unavailable" Steering was the main issue. It was almost impossible to turn a
... nd steer. It was fortunate that it was after a stop and not while driving. The vehicle was towed to the dealer but it has yet to be determined why the steering failed.Read more
Incident date: May 13, 2026
Stopped at the West Bound Thruway Seneca service area. After returning to the vehicle, multiple error messages were displayed on screen. "Have Power Steering Serviced, Service Stabilitrak, Service Headlamps, AWD Tempoarily Unavailable" Steering was the main issue. It was almost impossible to turn a
... nd steer. It was fortunate that it was after a stop and not while driving. The vehicle was towed to the dealer but it has yet to be determined why the steering failed.Read more
Incident date: May 13, 2026
Stopped at the West Bound Thruway Seneca service area. After returning to the vehicle, multiple error messages were displayed on screen. "Have Power Steering Serviced, Service Stabilitrak, Service Headlamps, AWD Tempoarily Unavailable" Steering was the main issue. It was almost impossible to turn a
... nd steer. It was fortunate that it was after a stop and not while driving. The vehicle was towed to the dealer but it has yet to be determined why the steering failed.Read more
Incident date: Apr 25, 2022
Had the starter & battery replaced November 2025. It’s now June 2026 and it still is having trouble starting. It will sometimes not start and then just make a clicking noise and all the lights in the dash come on and air, but engine won’t well start. Then you take foot off break, then turn it of
... f and try again it will start. The dealership ran tests and said everything was fine. When we first had this problem the car would stall out and shut off in traffic.Read more
Incident date: Apr 25, 2022
The vehicle was taken in several times for a vibration, binding coming from the rear. It has been ongoing back to the original owner. It is the all wheel drive coupler. This is a known issue with TSBs out on it. Kia has been contacted and seems unwilling to help, replace. Online thousands of these t
... hings have failed some even twice. In icy or slippery conditions this can cause loss of control due to binding.Read more
Incident date: Jun 6, 2026
Incident date: Jun 6, 2026
Incident date: Dec 18, 2025
On May 21st , 2026, while waiting in line to make a right turn (positioned 3rd in queue), the vehicles ahead moved forward. As I transitioned from the brake to the gas pedal to follow, the vehicle experienced an instantaneous engine stall and total electrical failure (NOT an i-Stop event). Pressing
... the gas caused the vehicle to slowly roll backward. When I immediately tried to reapply the brakes, the brake pedal became extremely stiff and nearly impossible to press down, failing to hold the vehicle effectively. The driver behind me began honking aggressively due to the imminent collision risk. I attempted to lower the windows to signal the other driver, but all electronic controls were completely dead. I had to quickly shift the gear into Park (P) and hit the start button to successfully restart the engine, which temporarily restored functions.Read more
Incident date: Apr 14, 2026
My 2018 Malibu is stalling, it is covered under Recall N192221960, and the dealer is refusing to properly scan or fix the issue. They did the recall and the car is still doing the same thing but worse.
Incident date: Apr 14, 2026
The entertainment system is dangerous and actively so. The system pushes pop up advertisements for sirius xm among other distracting features that require taking attention away from the roadway to dismiss
Incident date: Apr 14, 2026
The contact owns a 2022 Mercedes-Benz EQB 300. The contact received notification of NHTSA Campaign Number 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact sta
... ted that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Read more
Incident date: Feb 1, 2025
The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the power train independently downshifted. The contact stated that the rear wheels turned unusually fast. The contact stated that the vehicle almost crossed over into the next lane. The power train war
... ning light was illuminated. The contact stated that the event was a scary situation. In addition, the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 26V237000 (Power Train) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.Read more
Incident date: May 5, 2026
On April 27, 2025, in [XXX] , the vehicle displayed a low coolant warning in the morning. The owner replenished the coolant as instructed, the warning cleared, and the vehicle was driven to work without incident. Later that day, while traveling southbound on [XXX] at approximately 60 mph, the engin
... e overheat warning activated, forcing the driver to stop and pull over. The vehicle required two separate tows — first to the residence, then to the dealership the following day. On April 30, 2025, the dealership completed a full warranty repair replacing the engine head gasket and seals under TSB 2071245/1, a Volkswagen-issued Technical Service Bulletin acknowledging a known manufacturing defect in the 2022–2023 Taos cooling system, for which there is no recall issued. A formal case was opened with VW Customer Care prior to the repair visit and is on record. This incident occurred just before the vehicle’s warranty expiration at 30,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: May 5, 2026
I parked my car fully functioning with no lights on the dash board, after getting back in the car i had the abs light, brake light and stability light on. I checked the codes and i had a C2200 code.The ABS module is bad and the part has been back ordered since 2021 from Jeep/Stelantis. Now the part
... is discontinued and there is no solution at this time. These cars are driving on the road with no ABS or stability control because the manufacturer has not released a replacement part in over 5 years. This is a major saftey concern and there have already been multiple accidents attributed to this defect. Were not even asking for a free fix we just want our vehicles able to drive safely and there is no option to fix it. This problem is only getting worse as time goes on. This is a widespread issue with 2014-2018 wranglers.Read more
Incident date: May 5, 2026
I parked my car fully functioning with no lights on the dash board, after getting back in the car i had the abs light, brake light and stability light on. I checked the codes and i had a C2200 code.The ABS module is bad and the part has been back ordered since 2021 from Jeep/Stelantis. Now the part
... is discontinued and there is no solution at this time. These cars are driving on the road with no ABS or stability control because the manufacturer has not released a replacement part in over 5 years. This is a major saftey concern and there have already been multiple accidents attributed to this defect. Were not even asking for a free fix we just want our vehicles able to drive safely and there is no option to fix it. This problem is only getting worse as time goes on. This is a widespread issue with 2014-2018 wranglers.Read more
Incident date: Apr 14, 2026
The malfunction indictator light came on due to diagnostic trouble code P0430 (front bank catalyst system efficiency below threshold [bank 2]) while driving. The vehicle has 64,240 miles and has had zero symptoms prior to the DTC appearing. This problem is noted in Service Bulletin 21-010 for Honda
... Pilots year 2017-2019, but my Vin was not included in the "Vin range". I am taking the vehicle in to the dealer for an inspection and diagnostic, but I believe the "Vin range" should be updated to include my vehicle.Read more
Incident date: Apr 18, 2026
SUPPLEMENTAL TO NHTSA COMPLAINT #11728718 (RECALL 26V248000) On March 2, 2026, my 2023 Land Rover Defender was at a dealership for approximately 3.5 hours for key fob programming. At that time, Jaguar Land Rover had an active service message (SSM76173) related to DC-DC converter failures. Within 2
... 4 hours of leaving the dealership, the DC-DC converter failed. The vehicle displayed a “Charging System Fault” warning and became inoperable, consistent with the failure described in my original complaint #11728718. I contacted the dealership immediately with information about the issue. They told me that what I experienced aligned with the DC Converter failures that have been reported. I asked if I could get my Defender picked up or if they could at least provide a loaner car if I could somehow get my Defender to them. The dealership declined towing assistance and did not provide a loaner vehicle, citing that I was beyond the mileage limit of the warranty. I was also told that loaner vehicles were reserved for customers who purchased their vehicle at that location. Because I live approximately 4 hours from the dealership and the vehicle was not safely operable, I arranged my own repair. Due to a national backorder, the vehicle was unusable for an extended period (about a month). I purchased a genuine replacement DC-DC converter and paid for expedited shipping. Total out-of-pocket cost exceeded $970. On April 23, 2026, Jaguar Land Rover issued Recall 26V248000 for this defect. Communication with JLR about this incident started on April 7, 2026. On April 23, 2026 at 8:05 am EST (following the announcement of the recall), I was offered a final settlement off of a $458 retailer credit. However, I was instructed that I needed to return to the dealership (4 hours away) for inspection of a vehicle that has already been repaired using an OEM part. I am submitting this update to document the failure, the repair, and the manufacturer’s response following the recall.Read more
Incident date: Apr 18, 2026
2018 CX-5, VIN [XXX] , 60,182 miles. Skyactiv-G 2.5L with cylinder deactivation (VIN 8th digit M). Head gasket leak diagnosed by independent mechanic and confirmed by Mazda dealer, who referenced Service Action SA-073/24. Oil actively leaking onto garage floor and contacting exhaust manifold, causin
... g burning smell and potential fire risk. Defect was first documented by dealer at 52,966 miles within powertrain warranty. This is a known manufacturing defect affecting the cylinder head casting on 2018+ CX-5 models with cylinder deactivation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Apr 18, 2026
SUPPLEMENTAL TO NHTSA COMPLAINT #11728718 (RECALL 26V248000) On March 2, 2026, my 2023 Land Rover Defender was at a dealership for approximately 3.5 hours for key fob programming. At that time, Jaguar Land Rover had an active service message (SSM76173) related to DC-DC converter failures. Within 2
... 4 hours of leaving the dealership, the DC-DC converter failed. The vehicle displayed a “Charging System Fault” warning and became inoperable, consistent with the failure described in my original complaint #11728718. I contacted the dealership immediately with information about the issue. They told me that what I experienced aligned with the DC Converter failures that have been reported. I asked if I could get my Defender picked up or if they could at least provide a loaner car if I could somehow get my Defender to them. The dealership declined towing assistance and did not provide a loaner vehicle, citing that I was beyond the mileage limit of the warranty. I was also told that loaner vehicles were reserved for customers who purchased their vehicle at that location. Because I live approximately 4 hours from the dealership and the vehicle was not safely operable, I arranged my own repair. Due to a national backorder, the vehicle was unusable for an extended period (about a month). I purchased a genuine replacement DC-DC converter and paid for expedited shipping. Total out-of-pocket cost exceeded $970. On April 23, 2026, Jaguar Land Rover issued Recall 26V248000 for this defect. Communication with JLR about this incident started on April 7, 2026. On April 23, 2026 at 8:05 am EST (following the announcement of the recall), I was offered a final settlement off of a $458 retailer credit. However, I was instructed that I needed to return to the dealership (4 hours away) for inspection of a vehicle that has already been repaired using an OEM part. I am submitting this update to document the failure, the repair, and the manufacturer’s response following the recall.Read more
Incident date: Apr 1, 2024
Vehicle: 2019 Kia Sorento Issue: Engine Failure / Safety Concern Complaint: I am filing a complaint regarding a 2019 Kia Sorento that experienced sudden engine failure after clear warning signs that created a serious safety concern. The vehicle began making a loud ticking/knocking noise that progres
... sively worsened over time. While driving, the vehicle struggled to accelerate and lost power. The noise became louder when pressing the gas. Shortly after, the vehicle shut off completely and is now unable to start at all. This failure occurred without any warning lights appearing on the dashboard, including no check engine light, which prevented me from knowing the severity of the issue in advance. After contacting Kia, I was informed that there were multiple recalls on the vehicle that were not completed. However, I was never notified of these recalls as the current owner. I was told that recall notifications were sent to the previous owner, and no effort was made to notify me directly. Kia has refused to assist with the engine failure, stating that recalls must be completed first. However, the vehicle is now completely inoperable and cannot be driven to complete recall repairs. Requiring a non-running vehicle to complete recall updates is unreasonable and places consumers at risk. This situation raises serious safety concerns because: The vehicle lost power while in operation, creating a dangerous driving condition There were no warning indicators prior to failure The engine failure appears consistent with known issues involving Kia engines I am requesting that this matter be investigated, including Kia’s handling of recall notifications and their refusal to assist with a known engine failure issue under these circumstances.Read more
Incident date: Apr 1, 2024
I own a Hyundai Elantra with approximately 103,000 miles. The vehicle has developed an intermittent issue where the engine will suddenly stall while driving. This most often occurs when I am decelerating and turning, such as when entering or navigating roundabouts. At the time of the stall, multipl
... e warning indicators appear simultaneously, including the check engine light, battery warning light, and a “no key detected” message. There are no prior warning signs before the failure occurs—no unusual noises, no loss of power leading up to the event, and no dashboard warnings in advance. The stall is sudden and unexpected. When the vehicle stalls, I must quickly shift into park and restart the engine. The car restarts immediately without hesitation, and all warning lights disappear. The vehicle then operates normally again until the issue randomly reoccurs. This has happened multiple times. This issue creates a safety risk because the vehicle loses power unexpectedly while in motion, particularly during low-speed turns and in roundabouts, which could increase the risk of a collision due to sudden loss of propulsion and reduced control. The problem has not yet been formally diagnosed by a dealer or independent repair shop, but based on research and similar reported cases, it may be related to an intermittent engine or electrical signal failure. The issue has not yet been inspected by the manufacturer, police, or insurance representatives. UNKNOWN as to the exact failed component, but the failure appears to involve a sudden loss of engine operation without warning, followed by immediate recovery upon restart.Read more
Incident date: Apr 15, 2026
The fuel door actuator failed. The gas door would not open due to the actuator being seized shut, preventing access to the fuel tank. This vehicle does not have a manual release mechanism, so there was no alternative way to open the fuel door. The dealership confirmed the actuator malfunction. My
... family’s safety was put at risk because we were unable to refuel the vehicle. The incident occurred during extremely cold weather, with a windchill of approximately -8°F. Due to the inability to add fuel, we were at risk of running out of gas and losing heat in the vehicle, which could have resulted in a dangerous exposure situation. There were no warning lights or messages indicating a problem prior to the failure. The issue was first noticed when attempting to refuel and the fuel door would not open.Read more
Incident date: Apr 15, 2026
The fuel door actuator failed. The gas door would not open due to the actuator being seized shut, preventing access to the fuel tank. This vehicle does not have a manual release mechanism, so there was no alternative way to open the fuel door. The dealership confirmed the actuator malfunction. My
... family’s safety was put at risk because we were unable to refuel the vehicle. The incident occurred during extremely cold weather, with a windchill of approximately -8°F. Due to the inability to add fuel, we were at risk of running out of gas and losing heat in the vehicle, which could have resulted in a dangerous exposure situation. There were no warning lights or messages indicating a problem prior to the failure. The issue was first noticed when attempting to refuel and the fuel door would not open.Read more
Incident date: May 10, 2023
I own a Ford Explorer 2018 bought as second hand in July 2020. For the last three years, the investment in it has been exponential. Finally working with a proper car mechanic, I understood that all the fixes I have made, have been known for a while. I have received several recalls and searching for
... more, I found one that **I did not receiveD*** and I'm having an issue with it. It can be seen in the attached document. Research shows that "the 2018 Ford Explorer has significant, well-documented complaints, primarily regarding catastrophic water pump failure, transmission issues, and multiple recalls. The 3.5L engine's internal water pump often fails around 125,000 miles, causing engine destruction. Other common issues include rear suspension toe link fractures, exhaust smells, and electrical problems." My water pump failed way before 125K miles, as the previous statement states.. Mine is 94K. I fixed it last year and now it's broken again. And by the say of the mechanic, it could be because of the issue of the catalyst, of a recall I didn't get and that probably got the previous owner. I have tried to reach Ford through letter and phone and no one answers. I finally spoke to someone on Tuesday from the warranty department and told me he will reach me in 3 hours. Two days have gone by. I also did a complaint on BBB and the refuse to fix and reimbursed the recall I didn't received.Read more
Fire
Incident date: May 10, 2023
The vehicle suddenly began running roughly, and produced a loud clicking/knocking noise and engine shut off while driving. We were advised by the Ford mechanic we had it towed to that it was due to the EcoBoost engine failure, and that this is a known issue.Ford has issued technical service bulletin
... s related to this defect, but no recall has been initiated. Given the safety implications of an engine shutting off while driving, the widespread nature of this problem, and the refusal of Ford to own up to this dangerous defect I felt I had to report it.Read more
Incident date: Apr 8, 2026
The instrument panel with the fuel and mileage on it would go black or keep going back and forth to the original car code while I am driving. Next, the screen for my radio would shut down on me and restart itself while I am on the highway. Lastly, when I turn on my exterior lights at night, my inter
... ior lights that come on for me to see all the buttons went out for some of the buttons. The safety of myself and others was put at risk because the car could have shut down whenever someone was driving it. I took it to a Honda dealership and they did a diagnostic and the immediate attention result was Internal Electric Failure. But Honda Corporate declined to help me with repair assistance.Read more
Incident date: May 10, 2023
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling), however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer w
... as not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.Read more
Incident date: Apr 2, 2026
I am reporting a possible safety defect in my 2024 Toyota Sienna Hybrid AWD, VIN [XXX] . The vehicle intermittently surges, lurches, or creeps forward while I am pressing the brake pedal and attempting to slow or stop. It feels as though the vehicle briefly adds power or braking force momentarily d
... ecreases even though my foot remains on the brake. The sensation is not normal creep alone; it feels like a brief unintended forward push while braking. The problem is intermittent, which makes it difficult to predict, but it creates a safety concern because it can happen when slowing, stopping, or maneuvering at low speed. I am concerned this could increase stopping distance or cause the vehicle to move forward unexpectedly. I am requesting investigation of possible defects involving the braking system, hybrid regenerative braking transition, brake actuator, pedal sensing, or related control software. It happens daily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Dec 23, 2025
I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my
... purse, which remained in the front of the vehicle. I then walked around to remove my daughter from the back seat. During that time, she climbed into the front seat and pressed the interior door lock button, locking all doors. My daughter has autism and is not able to follow instructions or unlock the vehicle on command. As a result, she was locked inside the vehicle with the key fob present inside, and I was unable to gain access from the outside. The vehicle did not prevent the lock from engaging, nor did it allow me to open the door despite the key being inside the vehicle. This situation required emergency assistance (911) to safely remove her from the vehicle. I understand that many vehicles have “lockout prevention” features; however, in this case, the system did not account for a vulnerable occupant inside the vehicle. Allowing the vehicle to be locked from the interior while the key fob is inside—and without any external override—creates a significant child safety risk. I am requesting that Chevrolet review this design behavior as a potential safety issue, specifically: - Why the vehicle allows interior locking when a key fob is detected inside - Why there is no external override to unlock the vehicle when the key is present - Whether a software update or safety feature enhancement can address this risk This is not just a convenience issue—it is a safety hazard that can lead to dangerous outcomes, especially for children or individuals with disabilities. Please confirm receipt of this concern and advise whether this issue has been previously identified or is under review.Read more
Incident date: Mar 19, 2026
On one occasion, the car automatically applied the breaks and parked itself while driving on a main road. On another occasion, while parking the car at the home it accelerated aggressively and almost crashed into the garage- driver lost complete control of the car. On a separate occasion, the ga
... uge console (screen behind the steering wheel) became morphed and could not show the MPH- an electrical glitch it seemed. The last occasion the car stopped and parked itself while accelerating or braking on the highway.Read more
Incident date: Mar 18, 2026
I own a 2024 Jeep Wrangler 4xe that I purchased in September of 2024 from Charlie's Jeep in Augusta as a used car with just under 5,000 miles. Now it has about 11,888 miles and has been un-driveable since December 1 due to unresolved safety recalls. The car is a certified used Jeep and is under war
... ranty and has two current major safety recalls, one of which does not have a solution and a fix. The first recall is for a faulty hybrid battery that can catch on fire, and the second recall is for residual sand left in the engine, which can cause a sudden loss of propulsion and/or fire. This sand can migrate to other parts of the car, so an engine replacement would not be a complete fix. Currently, the car has a "Do Not Drive" recommendation from Jeep and as a result, it has been sitting at the dealer since December 1, 2025. Because of the recalls, the value and safety of the car is very much depreciated. I have tried to work with Jeep and the dealer on a reasonable solution to no avail.Read more
Incident date: Mar 6, 2026
The engine on my 2010 Kia Optima suddenly seized without warning around 150,000 miles. The vehicle had no knocking sounds or warning signs prior to failure. A mechanic diagnosed the vehicle with a seized engine. This created a sudden loss of vehicle operation. I am concerned this may be related to t
... he known engine failure issues reported in Kia vehicles.Read more
Incident date: Mar 6, 2026
The rear camera comes “loose” and does not register all the time. It seems to be a simple electric issue; possibly an electrical short. I believe it can be easily “fixed” (temporarily) by opening the trunk and running fingers over the camera, it should not happen. I purchased my Malibu new a
... nd seldomly drive, approximately 25k miles. I maintain proper maintenance and ensure cleanliness to avoid dust or particles inside the camera or electric components. This should not happen. The wiring should not become loose nor cause the camera to turn off. Chevy dealerships do not acknowledge the issue and expect the car owners to repair the entire electrical system. Definitely should be a recall item!Read more
Incident date: Mar 6, 2026
1) The electric power steering system failed. The dashboard displayed the message “Service Power Steering Now,” and the steering assist stopped working, making the steering extremely stiff. The vehicle also lost reverse gear, where the engine revs but the vehicle does not move when shifted into
... reverse. The vehicle is still in my possession and available for inspection upon request. 2) When the power steering assist failed, the steering wheel became extremely difficult to turn, which made the vehicle harder to control. This created a safety risk when attempting to turn or maneuver the vehicle in traffic or parking areas. Additionally, the inability to use reverse gear could create a hazardous situation if the driver cannot back out of traffic, parking spaces, or other areas. 3) The problem has not yet been inspected or confirmed by a dealership or independent service center. 4) No, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or other parties. 5) The dashboard displayed the message “Service Power Steering Now,” and the steering assist stopped working. The problem appeared suddenly when the vehicle was started. The steering immediately became extremely stiff, and the warning message appeared at that time. This failure created a serious safety hazard because the steering assist stopped working without warning, making the vehicle extremely difficult to control. A sudden loss of steering assist can increase the risk of a crash, especially when turning, parking, or driving in traffic. I am concerned that other drivers could experience the same sudden steering failure. The vehicle displayed the message “Service Power Steering Now,” and the steering immediately became extremely stiff. The vehicle is currently undriveable in reverse and difficult to steer safely.Read more
Incident date: Dec 31, 1969
In 2020, I received multiple red recall notices in the mail regarding a safety issue. I scheduled an appointment with a Chevrolet dealership in Los Angeles and have a voicemail confirming the appointment. At the time, I did not follow through with ensuring the repair was fully completed, which I tak
... e responsibility for. However, the vehicle has continued to experience the same dangerous symptoms. My vehicle continues to display sudden “Engine Power Reduced” warnings while driving at freeway speeds. The car abruptly slows down and limits acceleration, forcing me to pull over and turn the vehicle off and back on to reset it. During these events, the steering wheel becomes extremely difficult to turn, creating a dangerous situation, particularly at high speeds. The vehicle also appears to have ongoing issues with the push-button start/stop system. Although I did not pursue the issue further at the time, I am now seeking to have it properly addressed because the safety risk remains and another family member is currently driving the vehicle. When I recently attempted to verify the recall status, both the Chevrolet website and other sources show no open recalls. However, the symptoms persist exactly as before, I cannot find the little red notices that were sent but I do have a voicemail from someone at Chevy confirming the appointment that I made because of the recall notices. This issue presents a serious safety hazard due to sudden loss of engine power and steering assist on highways. I respectfully request investigation into whether the recall was improperly marked as completed. Furthermore, can you provide me with the full recall and service history on my VIN including closed recalls and warranty repairs? I know recalls do not expire so I’m confused as to why no one wants to help me now. I appreciate your time.Read more
Incident date: Dec 31, 1969
Radio skips songs back and forth randomly, and now radio screen and buttons are block.
Incident date: Dec 31, 1969
Radio skips songs back and forth randomly, and now radio screen and buttons are block.
Incident date: Feb 20, 2026
The contact owns a 2023 Tesla Model Y. The contact stated that on two occasions while stopped in self-driving mode, the vehicle unintendedly accelerated into oncoming traffic. The brake pedal was depressed, and the vehicle stopped after driving a foot. The vehicle was not diagnosed or repaired. The
... manufacturer was not notified of the failure. The failure mileage was approximately 35,000.Read more
Incident date: Feb 20, 2026
The contact owns a 2023 Tesla Model Y. The contact stated that on two occasions while stopped in self-driving mode, the vehicle unintendedly accelerated into oncoming traffic. The brake pedal was depressed, and the vehicle stopped after driving a foot. The vehicle was not diagnosed or repaired. The
... manufacturer was not notified of the failure. The failure mileage was approximately 35,000.Read more
Incident date: Jan 1, 2020
My 2025 Toyota 4Runners brakes have a very high pitched squeal. This is most noticeable when backing up but sometimes when applying the brakes going forward, especially in wet conditions. I feel the brakes may fail at some point causing an accident. Twice I’ve had other vehicles slam their brakes
... on or attempt evasive action thinking I was going to hit them because the noise was so loud they heard it inside their vehicle. This did happen in a parking lot and not on the road. It is my understanding Toyota had a service bulletin to fix the issue under T-SB-0046-25 which was issued in July 2025, however to date, Toyota has not repaired my vehicle. It is my understanding that some vehicles were repaired under the bulletin but the fix did not correct the problem. I was told by my local Toyota dealer this week that Toyota told them to stop all repairs because the TSB was not correcting the issue and they were waiting for Toyota engineers to find a new solution. Request your assistance in getting Toyota to repair all the vehicles affected by this problem before a serious accident occurs because of brake failure or another driver taking evasive action when they hear this noise.Read more
Incident date: Jan 28, 2026
On multiple occasions the alert for either the forward or rear collision warning system will sound with nothing either in front of or behind the vehicle. In these cases, the car automatically braked and brought the car to a stop in the middle of my driving. The component is not available for inspe
... ction. This puts myself and others at risk by completely overriding my ability to control the vehicle until I am able to put the car back in gear and begin moving again. It completely immobilizes the car for several seconds. It is also a safety hazard because I have been forced to turn off the automatic braking for both the front and rear collision warning systems. This problem has not been confirmed by the dealer, nor have any of the parts been inspected by those listed above. There were no warnings or messages before the problem began.Read more
Incident date: Feb 11, 2026
Component/System: Visibility – Windshield. Was replaced in January 2026, not available for inspection. Pictures attached, doesn't include largest/spider crack on bottom of windshield that was 16" Summary of the Problem: I have experienced six separate windshield failures (cracks and chips) within
... the first eight months of owning my 2025 Rivian R1S. The most recent windshield was replaced by Rivian, and within five days the new glass developed an 7‑inch crack from an impact. The frequency and severity of these failures are far beyond normal road‑debris damage and strongly suggest a systemic defect in the windshield glass, installation method, or vehicle structure. Detailed Description of the Incidents: • Six cracks or chips occurred on the original windshield between the delivery date of May 20, 2025 and six months of ownership. • The first and 2nd chip was repaired by Safelite, the 3rd chip unable to be fixed at same time due to location at edge of glass. • Several cracks originated without any visible impact point. • The replacement windshield, installed by Rivian Service on January 21, 2026, developed a long crack within five days of installation. • Original windshield replaced and I submitted claim through insurance. I have appointment to replace second windshield on 2/16/26. Service representative at Seattle service center stated “to be transparent with you, windshields are customer pay as they crack due to outside influence”. This is after detailing the previous five separate incidents with original windshield and that the new windshield developed a large crack within five days of install on 1/21/2026. • All cracks/chips appeared during normal driving conditions. • The pattern of failures indicates excessive fragility, potential stress cracking, or improper windshield seating/alignment. • Numerous other Rivian R1S and R1T owners have reported similar issues, suggesting a broader quality or design problem.Read more
Incident date: Feb 5, 2026
The contact owns a 2019 BMW X5. The contact stated that while driving approximately 45 MPH, the red oil light suddenly illuminated and the messages "Stop Carefully and Turn Off Engine", “Engine Oil Pressure Too Low", "Continued Driving will Result in Engine Damage". The vehicle was towed to the l
... ocal mechanic, who discovered that the engine oil was black and thick. The vehicle was later towed to the local dealer, who confirmed that the engine oil was thick and dark, and the engine needed to be replaced. The failure mileage was 85,000.Read more
Incident date: Feb 6, 2026
ABS control module failed. It put me at risk because my car shut down on me while driving could have resulted in a car accident.
Incident date: Feb 6, 2026
The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The power steering warning light was illuminated. The failure had occurred while taking a minor child to school. The vehicle was driven t
... o an independent mechanic to be diagnosed. The vehicle was diagnosed with an electric power steering assembly failure. The vehicle was not repaired. The vehicle was driven to the residence. While driving at an undisclosed speed, several unknown warning lights illuminated. The contact was advised to tow the vehicle to the dealer. The vehicle was towed to the dealer, where it was diagnosed with steering gear assembly failure. The dealer retrieved DTC: U201149, U300049, and U30096. The contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact was informed that the parts had been ordered. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with the recall. The contact also referenced a Technical Service Bulletin for the failure; however, the age of the vehicle and the mileage limitation had been exceeded. The failure mileage was approximately 131,000.Read more
Incident date: Jan 1, 2026
Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/Antenna/Module failure. Headlight DRL have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.
Incident date: Jan 1, 2026
Passenger seat belt doesn’t click in. Miss fire Poor acceleration Exhaust leak Power lost Mechanic can’t find the problem Check engine light on
Showing 50 of 1,197 complaints.
Technical Service Bulletins, 2018 CHEVROLET MALIBU
1,349 manufacturer communications from 756 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 234 |
| 110000 ELECTRICAL SYSTEM | 148 |
| 060000 ENGINE AND ENGINE COOLING | 125 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 104 |
| 100000 POWER TRAIN | 87 |
| 060000 ENGINE (PWS) | 87 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 53 |
| 200000 WHEELS | 37 |
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
100000 POWER TRAIN
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
100000 POWER TRAIN
This service bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
100000 POWER TRAIN
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a procedure to inspect and possibly repair terminals that may be damaged to correct customer concerns of Loss of Power, Malfunction Indicator Lamp (MIL) Illuminated, Gauges Inoperative and/or Multiple Warning
110000 ELECTRICAL SYSTEM
This service bulletin provides a procedure to inspect and possibly repair terminals that may be damaged to correct customer concerns of Loss of Power, Malfunction Indicator Lamp (MIL) Illuminated, Gauges Inoperative and/or Multiple Warning
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
Showing 100 of 1,349 bulletins.
NHTSA Safety Investigations, CHEVROLET MALIBU
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA, Open
, Model Year: 2020
DTN Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serio
... us or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.Read more
EA, Closed
, Model Year: 2004
Turn Signal Lamps
GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a D
... RL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.Read more
PE, Closed
, Model Year: 2004
TURN SIGNAL LAMPS
THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIA
... NS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).Read more
PE, Closed
, Model Year: 2002
TURN SIGNAL FAILURES
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD
... SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
RQ, Closed
, Model Year: 1997
WINDSHIELD WIPER FAILURE
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE W
... IPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.Read more
EA, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES O
... N THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)Read more
RQ, Closed
, Model Year: 1999
TURN SIGNAL FAILURES
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).OD
... I OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERI
... NG ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.Read more
EA, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFO
... RMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.Read more
PE, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND
... APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.Read more
EA, Closed
, Model Year: 2000
TURN SIGNAL FAILURES
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1
... , 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.Read more
DP, Closed
, Model Year: 1999
ENGINE COOLANT BOILS OVER
There is no summary currently available
PE, Closed
, Model Year: 2000
TURN SIGNAL FAILURE
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.E
... LECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.Read more
EA, Closed
, Model Year: 1997
POWER RACK AND PINION STEERING FAILURE
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE, Closed
, Model Year: 1997
STEERING RACK AND PINION
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTA
... INED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.Read more
EA, Closed
, Model Year: 1997
WINDSHIELD WIPER
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF
... THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.Read more
EA, Closed
, Model Year: 1997
STOP LAMP ASSEMBLY OVERHEAT
There is no summary currently available
PE, Closed
, Model Year: 1997
WINDSHIELD WIPER
There is no summary currently available
PE, Closed
, Model Year: 1998
STOP LAMP
There is no summary currently available