Complaint Statistics
1,526 total complaints
74 crashes 30 fires 80 injuries 1 deaths
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 225 |
| STEERING | 183 |
| ELECTRONIC STABILITY CONTROL (ESC) | 171 |
| ENGINE | 168 |
| POWER TRAIN | 117 |
| EXTERIOR LIGHTING | 115 |
| AIR BAGS | 93 |
| VEHICLE SPEED CONTROL | 86 |
| UNKNOWN OR OTHER | 64 |
| SEAT BELTS | 49 |
Incident date: Jun 15, 2026
Everytime I turn on my car, I get a warning for ESC power steering and I have no power steering. Usually it will fix itself have shutting it off once and starting it again immediately. There has been a couple times where it has taken multiple starts to fix itself.
Incident date: Dec 20, 2025
There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but i
... nsurance did not cover this particular issue. After hours of reading as well as watching videos, this seems to be an on problem for Malibu's from 2011-2016. I bought this car one year ago and had a mechanic inspect the vehicle.Read more
Fire
Incident date: Dec 20, 2025
There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but i
... nsurance did not cover this particular issue. After hours of reading as well as watching videos, this seems to be an on problem for Malibu's from 2011-2016. I bought this car one year ago and had a mechanic inspect the vehicle.Read more
Fire
Incident date: Jun 10, 2026
The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact s
... tated that the gear shifter was able to be moved without the brake pedal being depressed. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.Read more
Incident date: Jun 10, 2026
The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact s
... tated that the gear shifter was able to be moved without the brake pedal being depressed. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.Read more
Incident date: Jun 10, 2026
The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact s
... tated that the gear shifter was able to be moved without the brake pedal being depressed. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.Read more
Incident date: May 4, 2026
The screen goes black, doesn't turn on, or it stalls out and will not let you do anything and has a hard time connecting to phones at all
Incident date: May 4, 2026
I have a 2025 honda odyssey, I bought mine with 2 miles on it, it was rhe first vehicle ive owned that was new so we had something safe and reliable and this has been far from it. So far we have had 1.The USB port not working in the center console 2.Battery was draining and it was struggling to st
... art, died at lights and barely turned back on 3. Door sensor on passenger side kept saying it was open when it wasnt 4. Air barely working 5. Wind sound whipping through the driver side 6. Raining in to the vehicle on the passenger side 7. Screen barely works, sometimes it takes forever to turn on sometimes it just wont switch or load or it just stays on a black screen 8. After taking it for the who knows how many times for the popping sound they deemed the steering column unsafe to drive and replaced that and they had the vehicle for almost a month because they couldn't get the parts, in that time they even admitted they felt the transmission issues 9. Starter was replaced after complaining for months about it dying at lights or stops and it being rough to start 10. Popping sound from the axle when you go over anything or turn the wheel 11. Back passenger door wont shut it just keeps popping back open 12. Doors dont lock when you walk away 13. Passenger doors will unlock but driver side doesn't 14. The passenger door got stuck and we had to crawl through and push it open 15. Transmission gets stuck and wont go over 30 and the rpms go up but the speed doesn't move, it shifts hard and makes a thud sound, and the engine is crazy loud 16. Has a crazy vibration coming from it 17. Will brake on its own with nothing around it 18. Was switching to sport mode on its own in the middle of driving 19. The new steering column was getting stuck and acting up and it was trying to merge in to the other lane but lane assist off 20. We had an exhaust leak 21. Pieces of trim with vents broken inside 22. Pieces of trim falling off 23. Weather stripping for theRead more
Incident date: May 4, 2026
I have a 2025 honda odyssey, I bought mine with 2 miles on it, it was rhe first vehicle ive owned that was new so we had something safe and reliable and this has been far from it. So far we have had 1.The USB port not working in the center console 2.Battery was draining and it was struggling to st
... art, died at lights and barely turned back on 3. Door sensor on passenger side kept saying it was open when it wasnt 4. Air barely working 5. Wind sound whipping through the driver side 6. Raining in to the vehicle on the passenger side 7. Screen barely works, sometimes it takes forever to turn on sometimes it just wont switch or load or it just stays on a black screen 8. After taking it for the who knows how many times for the popping sound they deemed the steering column unsafe to drive and replaced that and they had the vehicle for almost a month because they couldn't get the parts, in that time they even admitted they felt the transmission issues 9. Starter was replaced after complaining for months about it dying at lights or stops and it being rough to start 10. Popping sound from the axle when you go over anything or turn the wheel 11. Back passenger door wont shut it just keeps popping back open 12. Doors dont lock when you walk away 13. Passenger doors will unlock but driver side doesn't 14. The passenger door got stuck and we had to crawl through and push it open 15. Transmission gets stuck and wont go over 30 and the rpms go up but the speed doesn't move, it shifts hard and makes a thud sound, and the engine is crazy loud 16. Has a crazy vibration coming from it 17. Will brake on its own with nothing around it 18. Was switching to sport mode on its own in the middle of driving 19. The new steering column was getting stuck and acting up and it was trying to merge in to the other lane but lane assist off 20. We had an exhaust leak 21. Pieces of trim with vents broken inside 22. Pieces of trim falling off 23. Weather stripping for theRead more
Incident date: Mar 2, 2026
The connecting road bearing broke apart. Caused the engine to shut off while driving. No, the problem has not been confirmed but all the symptoms and issues point to it. They found metal shavings in the oil and oil filter. The EPC light came on prior to it occurring.
Incident date: Mar 2, 2026
Traveling on an interstate at 75 mph (posted speed limit) and a warning popped up telling us to pull over bc the engine will shut off. We lost acceleration and could not continue with the flow of traffic. Had to cross through multiple lanes of traffic without the ability to accelerate. This has happ
... ened several times in this vehicle. I feel unsafe driving.Read more
Incident date: Mar 2, 2026
When approaching a stop, the vehicle vibrates heavily as if it is trying to fight the brakes to continue moving and avoid downshifting. The wrench light on my dash came on, so I took it into the dealer to have the problem evaluated. The torque converter has failed on my Edge, according to the dealer
... ship evaluation. They also indicated that this could lead to complete failure of the transmission, inability to drive the vehicle and loss of power train control. The shop was able to verify the issue and confirm that it won't go away. There is no noted recall for bad torque converter according to Ford, but the service manager informed me that this is the most common issue with the Edge platform and it is expensive (between $5-10k). I contacted customer relations and ford says there is no issue with the platform and all vehicle repairs are the responsibility of the owner. I have independently reviewed documents regarding customer complaints and discussed the issue with Ford technicians and they confirm that Ford knows there is a problem and doesn't want to address it as a recall. Independent repair shops have refused to repair this transmission issue on the premise that it is a known issue that there is no resolution for and they do not want to have any responsibility over repairing a flawed powertrain and risk famage to their reputations, causing a disparate impact to the consumer. This needs to be addressed and remedied by Ford, especially since this is not an isolated issue, but platform wide.Read more
Incident date: Feb 9, 2026
Based on all symptoms - loud pop followed by limp mode and electrical warning, and inability to charge -- iccu is busted.
Incident date: Aug 28, 2025
I own a 2020 Nissan Pathfinder with approximately 55,000 miles. The vehicle repeatedly failed Indiana emissions testing because the oxygen sensor monitor would not set to “ready,” despite multiple complete drive cycles and no check‑engine light or stored fault codes. A local shop performed dia
... gnostics and found no issues. They reported that another 2020 Pathfinder came in the following week with the exact same problem. My vehicle was ultimately sent to a Nissan dealership, where they determined the upstream oxygen sensor had failed in a way that prevented the ECM from running the emissions monitor, yet did not trigger any diagnostic trouble codes. The repair required full sensor replacement at a cost of $1,450, not covered under warranty. The failure mode is concerning because: • The vehicle gives no warning to the driver. • The ECM blocks emissions readiness indefinitely. • The issue appears to be occurring in multiple 2020 Pathfinders. • Owners cannot legally renew registration without passing emissions. This may indicate a defective oxygen sensor or ECM logic issue affecting 2020 Pathfinders. I am filing this complaint so NHTSA can track the pattern and determine whether a broader defect investigation is warranted. Vehicle Details: • Year/Make/Model: 2020 Nissan Pathfinder • Mileage at failure: ~55,000 • No warning lights, no stored codes • Emissions monitor would not complete • Dealer confirmed sensor failure and replaced part Safety Concern: A failed emissions component that does not trigger a fault code may indicate a defect in the emissions control system or ECM logic. The lack of diagnostic warnings prevents owners from knowing there is a problem until the vehicle fails emissions testing.Read more
Incident date: Jan 25, 2026
11/28/25 on freeway car lost power and would only go 25mph and warning light came on. After short distance full power came back. 12/14/25 earliest appt with dealer and could not find problem. 01/09/26 Lost power and took car to dealer. Dealer said bad battery and they replaced battery. 1/20/25
... lost power again and limped to dealer. Dealer found bad ICCU. They are now waiting for new ICCU to replace. When your driving 55 mps on freeway and suddenly drop to 25mph this is dangerous. The apx date required below is when I have taken the car and dealer confirmed ICCU problem not the original problem date of 11/28/25.Read more
Incident date: Dec 1, 2025
Check engine light consistently comes on with codes p0263, p0272, p0266 for contribution balance codes for cylinders 1, 2, 4 & 5. Truck runs rough. Dealership says it’s a 5-8 week process to test and get injectors into replace if that’s the issue. Multiple sources have stated it can be a softw
... are update issue and some states still waiting after weeks for fix to be made and paying for a rental car out pocket to have reliable transportation for work and taking care of kids.Read more
Incident date: Dec 19, 2025
Was driving on Dallas North Toll way when my vehicle lost acceleration. Had to pull over and engine started smoking and lit a flame under the hood. Car is now at Clay Cooley Kia in Irving, TX. Car has been there for over two weeks and I still have no answers or information regarding the plan to fix
... it. Major dealership delay and all they keep saying is “Waiting on a Kia Engineer to come out but we don't have a date.”Read more
Fire
Incident date: Dec 19, 2025
The contact owns a 2020 BMW X6. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed with battery failure. The contact was informed that the battery needed to be
... replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. In addition, the engine overheating warning light was illuminated. The contact stated that the failure had occurred while the contact was driving on a busy interstate. The contact stated that the failure could have caused a crash. In addition, the contact stated that the situation was very dangerous and scary. The vehicle was towed to the dealer, and the contact was informed that the failure was the result of over attempting to start the vehicle, which might have damaged the battery. In addition, the contact was informed that the battery might need to be replaced. The contact stated that neither the dealer nor the independent mechanic had mentioned the unrepaired recall. The contact later received a recall notification for NHTSA Campaign Number: 25V644000 (Electrical System); however, parts were not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,786.Read more
Incident date: Nov 19, 2023
The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the image appeared distorted. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The dealer was contacte
... d and confirmed that the parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.Read more
Incident date: Nov 19, 2023
Electrical, brake and car acceleration problems.
Incident date: Nov 19, 2023
My car has been updated with software for a recall concerning the back up camera not operating when placed in reverse. This was an intermittent issue. The software has not fixed the problem as it continues to occur.
Incident date: Oct 20, 2025
Abs warning light dings and warning lights are on. Safety recall. When will this be fixed
Incident date: Jun 30, 2025
It made a loud boom I stopped thought it was a tire when I got out of the car flames started to come out of the driver side wheel well
Fire
Incident date: Jun 30, 2025
It made a loud boom I stopped thought it was a tire when I got out of the car flames started to come out of the driver side wheel well
Fire
Incident date: May 1, 2025
My 2019 Ford Expedition Max is experiencing shifting issues from first to second gear. After some extensive research i found that Ford is aware of this problem and issued a TSB for this back in 2023 TSB number 22-2428. I spoke to the dealership, and they stated they were aware of the ongoing issue a
... nd there is not a recall for it yet and most of the time unless its life threatening there will not be recall. I find that very disturbing, your vehicle not changing gears is life threatening. Not sure how we can get this investigated and made a recall.Read more
Incident date: May 1, 2025
Odometer Fraud. The contact purchased a 2015 Honda CR-V. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 81,000 and at the time of registration, it was d
... iscovered that the mileage was 191,000.Read more
Incident date: Mar 19, 2025
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder head, causing engi
... ne failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 73,000.Read more
Incident date: Mar 18, 2025
ABS module defect. Unable to obtain part for almost a year. March 16, 2024 vehicle started shaking violently. All dashboard lights started blinking. Was driving approximately 50 mph at the time. Tried slowing down, no matter the speed, shook so hard could not keep vehicle in lane.
Incident date: Mar 18, 2025
ABS module defect. Unable to obtain part for almost a year. March 16, 2024 vehicle started shaking violently. All dashboard lights started blinking. Was driving approximately 50 mph at the time. Tried slowing down, no matter the speed, shook so hard could not keep vehicle in lane.
Incident date: Mar 18, 2025
Persistent smell of gas in cabin, took into Toyota dealership to assess issue. Service department could not resolve/locate the issue.
Incident date: Mar 2, 2025
The Honda link app is unusable. It constantly says unavailable when trying to remotely start or lock the vehicle.
Incident date: Mar 2, 2025
My vehicle started to loose power while driving on the freeway. The engine light came on and my car was no capable to go over 40 miles.. the vehicle makes a whirring sound . The mechanic shop I took it states the engine code is P0087 and when he research my type of vehicle has a SAFETY RECALL: 2013-
... 17 ACCORD L4 FUEL PUMP MODULE SET/ASSEMBLY REPLACEMENT DTC P0087. I have contacted Honda and they stated my vehicle was not affected; however the problem my vehicle has is exactly the Honda Safety Recall.Read more
Incident date: Mar 2, 2025
I’ve taken my car for inspection and was told to NOT drive my car. The “trailing/trilling Arms” have failed and my rear end is about to fall off. I just replaced the transmission last year and this. I’m [XXX] and can not afford these charges ($1300)for a 10 year old car, that’s garage kept
... . What is going on with this year/model? I will never trust a Nissan again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 13, 2025
Passenger seatbelt frayed, inside electrical goes haywire when cold weather, transmission slipping was rebuilt under warranty lasted one week and is slipping again shifting hard, B panels falling off A panel was recalled but panel wasn’t?
Incident date: Feb 25, 2025
the transmission has gone out for a second time 3 years ago the transmission was replaced as part of fords customer satisfaction and after 3 years of driving the car started acting weird stalling or not wanting to go- now it will not start after taking to the ford dealership they informed me it was
... the same problem they had previously fixed, and it was no longer under warranty I would have to pay for a whole new transmission- to be honest I still owe money on this car and could not afford a repair of over 7000 -It was already fixed just 3 years ago how is the Transmisson faulty for a second time? there needs to be recall on this part/Read more
Incident date: Jan 1, 2025
I filled a complaint on the HCU (brakes) on my 2018 Ram 3500 with NHTSA. FCA took forever to finally recall. By then i had already found a new RAM factorty OEM HCU from a RAM DEALER THAT ALSO SELLS ON EBAY, and installed myself. After getting the recall notice in the mail i contacted RAM as the
... part was already replaced to get reimbursed for same. I sent them the failure code from original incident, picture of the active light on my truck, ebay receipt from ebay with visa payment, and tracking showing it shipped to me. RAM Customer service replied the claim was denied because i showed no install. My email to them clearly stated i installed myself and have been in mechanical maintenance my entire carrer and was one of the first ASE Certified Mechanics in the 1980's. I believe they are not honoring the recall on my vehicle forced on them by NHTSA (thank you from all the RAM owners that they didnt care about) and i should be reimbursed for my cost and labor to install the known recalled failed part. When i tried to reply to the denial email they had already shut down the link. Im sure im not the only one with this problem. Thank you in advance.Read more
Incident date: Jan 1, 2025
This model of Santa Fe has a defective steering column. The car rattles at the base of the steering column at the base of the steering wheel in the floor by your feet. When you go over 70 it rattles.
Incident date: Jan 30, 2025
The navigation, information, and control screen in this vehicle randomly shuts down and reboots. often when using the reverse and 360 camera system. Ford has said they will not work on these systems as they are faulty, and has promised a software revision for over 6 months. The dealers report that t
... hey are not allowed to work on this until the new software comes from Ford. At least one time the instrument cluster also went blank during driving. this is a safety concern that the ntsb should be aware of, in addition to the faulty/dangerous bluecruise and advance self driving features that put folks in peril.Read more
Incident date: Jan 28, 2025
When very cold in January 2025 in Evansville in area. our Equinox was being driven 1 hour and no lights on dashboard turned on and then all of a sudden at a stoplight the Equinox stalled and wouldn't go. The mechanic at a chevy dealership said pvc froze and engine wasn't getting oil.
Incident date: Jan 28, 2025
Was driving my 2023 GMC Sierra in a mild snowstorm after leaving the grocery store and heading home. It was about 10 minutes after dark and it has just started snowing. I was only 5 minutes down the road and the visibility in front of me suddenly & drastically declined. I could barely see the road
... . I could barely make out anywhere to turn out to. Once pulled over, I walked to the front of the truck and the headlights AND fog lights were completely covered in snow. I wiped them off with my hand and could then see great again. Well, 5ish minutes down the road again and they were back to completely covered. Twice I wasn't able to pull over, due to the steep terrain and no shoulder so, I had to push on, traveling at no more than 4MPH. And getting out during one of the 7 cleanings, I almost slipped and fell. It took me 48 minutes to get home. A trip that usually takes 25! The HID headlights on my other truck don't have this problem. And the aftermarket LED headlights on another vehicle of mine have built in heating elements. You would think the OEM would've thought of this option but, they don't offer it! If it wasn't for my 20+ years experience of driving in the snow, I would've been left stranded or wrecked/totalled the truck due to this major safety oversight!Read more
Incident date: Jan 28, 2025
Water intrusion from sunroof floods electronics modules and shorting out, making the car unoperable
Incident date: Jan 27, 2025
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the engine failure, auto park, and restart engine messages were displayed. The contact stated that the vehicle had lost motive power. The contact pulled over and stopped the vehicle. The contact turned off an
... d restarted the vehicle; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the warning lights were illuminated. The contact had the vehicle towed to a local auto parts store where the techni8cian used a handheld diagnostic scanner and determined that there was no compression in cylinder #1 and cylinder #2 and there was a misfire in the engine. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.Read more
Incident date: Jan 27, 2025
The engine failed and has to be replaced. Mechanic said rod bearing caused engine failure. Daughter was stranded on side of the road due to sudden failure. There was no warning and the vehicle only has 120,000 miles on it with all oil changes done as required.
Incident date: Aug 14, 2024
I have 2017 Escalade ESV, that has exactly same issue that the "GLOBAL SAFETY FIELD INVESTIGATIONS DCS5461" describes, such as, transmission oil temperature sensor malfunction, rough and loud shifts, hesitated acceleration. There were a numerous event that hesitation (Not catching the gear) almost c
... aused accidents. Check engine was on and it is at dealership at the date of 15th. (It did not ended up with an accident. just scared because I drive this vehicle with my 3 young kids.) My car may, may not have engine and Trans built in the 2016, I was wondering if there are vehicles out there that has same problems, that are also similar year, maybe it could be more potential safety concerns on the road. This DCS5461 investigation also noted as "urgent - distribute immediately" so making sure getting all affected vehicle correctly may save some lives. This is my first concern reporting here. If it is a wrong place, please forgive me and kindly let me know where this issue should be addressed at. The link is below. [XXX] I look forward to hearing back from you soon. Thank you for your hard work to make American road safer every day! Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 8, 2025
Air bags did not deploy and assist button did not work
Crash
Incident date: Jan 8, 2025
Water pump, that was just replaced in June at Ford dealership, is leaking. This is ridiculous that Ford cannot put quality products in there vehicles.
Incident date: Dec 12, 2024
The contact owns a 2020 Ford Explorer. The contact stated that upon raising the front passenger's side power window switch, the window rolled up and then rolled back down unintentionally. The vehicle was taken to the dealer, where the power window control module was reset. The contact stated after t
... he dealer had performed a rearview camera recall repair on the vehicle, messages advising that the traction control and the other drive modes were inoperable were displayed. The dealer replaced the throttle body and an unknown part. Additionally, the contact stated after the dealer had lifted the vehicle for servicing, the dealer noticed that the catalytic converter, the mufflers, and the shock absorbers had failed. The dealer informed the contact that the shock absorbers were leaking fluid. The dealer determined that the catalytic converter, the mufflers, and the shock absorbers needed to be replaced. The dealer had ordered the parts. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.Read more
Incident date: Dec 5, 2024
This car completely shut off while on the highway. Computer change out. Seals on the hatch leaking water. Should be recalled -this was problem before and sold me the vehicle. Glitches in the drive- pauses or jumps speed. Now issues with radiator. It’s crap.
Incident date: Dec 5, 2024
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th
... e manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Sep 28, 2024
When driving at freeway speeds, bumps in the road cause the "death wobble". This has occured on multiple occasions. The wobble remains until the jeep comes to a complete stop.
Showing 50 of 1,526 complaints.
Technical Service Bulletins, 2011 CHEVROLET MALIBU
1,744 manufacturer communications from 1047 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 274 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 202 |
| 110000 ELECTRICAL SYSTEM | 142 |
| 060000 ENGINE AND ENGINE COOLING | 123 |
| 060000 ENGINE (PWS) | 91 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 84 |
| 100000 POWER TRAIN | 69 |
| 353000 EQUIPMENT:ELECTRICAL | 62 |
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
100000 POWER TRAIN
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
116000 ELECTRICAL SYSTEM:IGNITION
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
100000 POWER TRAIN
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
350000 EQUIPMENT
This service bulletin provides information on proper use of floor mats.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
Showing 100 of 1,744 bulletins.
NHTSA Safety Investigations, CHEVROLET MALIBU
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA, Open
, Model Year: 2020
DTN Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serio
... us or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.Read more
EA, Closed
, Model Year: 2004
Turn Signal Lamps
GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a D
... RL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.Read more
PE, Closed
, Model Year: 2004
TURN SIGNAL LAMPS
THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIA
... NS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).Read more
PE, Closed
, Model Year: 2002
TURN SIGNAL FAILURES
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD
... SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
RQ, Closed
, Model Year: 1997
WINDSHIELD WIPER FAILURE
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE W
... IPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.Read more
EA, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES O
... N THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)Read more
RQ, Closed
, Model Year: 1999
TURN SIGNAL FAILURES
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).OD
... I OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERI
... NG ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.Read more
EA, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFO
... RMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.Read more
PE, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND
... APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.Read more
EA, Closed
, Model Year: 2000
TURN SIGNAL FAILURES
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1
... , 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.Read more
DP, Closed
, Model Year: 1999
ENGINE COOLANT BOILS OVER
There is no summary currently available
PE, Closed
, Model Year: 2000
TURN SIGNAL FAILURE
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.E
... LECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.Read more
EA, Closed
, Model Year: 1997
POWER RACK AND PINION STEERING FAILURE
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE, Closed
, Model Year: 1997
STEERING RACK AND PINION
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTA
... INED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.Read more
EA, Closed
, Model Year: 1997
WINDSHIELD WIPER
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF
... THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.Read more
EA, Closed
, Model Year: 1997
STOP LAMP ASSEMBLY OVERHEAT
There is no summary currently available
PE, Closed
, Model Year: 1997
WINDSHIELD WIPER
There is no summary currently available
PE, Closed
, Model Year: 1998
STOP LAMP
There is no summary currently available