Complaint Statistics
307 total complaints
15 crashes 4 fires 12 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 51 |
| ELECTRICAL SYSTEM | 47 |
| POWER TRAIN | 42 |
| UNKNOWN OR OTHER | 30 |
| FUEL/PROPULSION SYSTEM | 16 |
| SERVICE BRAKES | 16 |
| STEERING | 11 |
| VEHICLE SPEED CONTROL | 11 |
| AIR BAGS | 9 |
| STRUCTURE:BODY | 7 |
Incident date: Jun 27, 2026
Acceleration issues. Started once put in drive didnt want to accelerate, acceleration issues now at higher speeds while driving
Incident date: Mar 1, 2025
The inspection sticker mechanic inspected the car and found the rear brake hoses rubbing against the sway bar indicating that there should be a clip somewhere to prevent rubbing. See picture attached. See if a possible safety recall can be done on all Toyota RAV4 vehicles.
Incident date: Mar 1, 2025
Driving on the highway in Dallas, all of a sudden I didn’t have any acceleration. Foot all the way down on the pedal, barely holding 60mph on a 70mph highway. Service light came on and I got an alert on my phone. I had to carefully take side roads and take an hour to get home. It ended up being re
... call number 23S64. This recall has been in place since January 2024 and I have called multiple times since then to get scheduled repairs, but each time, I was told the parts were back ordered and not available, so I waited. Now that is is not safe to drive, parts are still back ordered and I’ve been without a car for six weeks. Called today and they still have no idea when it will be fixed or when they’ll get parts. I also got two calls that said they had parts but when I called back they didn’t.Read more
Incident date: Mar 1, 2025
Driving on the highway in Dallas, all of a sudden I didn’t have any acceleration. Foot all the way down on the pedal, barely holding 60mph on a 70mph highway. Service light came on and I got an alert on my phone. I had to carefully take side roads and take an hour to get home. It ended up being re
... call number 23S64. This recall has been in place since January 2024 and I have called multiple times since then to get scheduled repairs, but each time, I was told the parts were back ordered and not available, so I waited. Now that is is not safe to drive, parts are still back ordered and I’ve been without a car for six weeks. Called today and they still have no idea when it will be fixed or when they’ll get parts. I also got two calls that said they had parts but when I called back they didn’t.Read more
Incident date: Mar 1, 2022
Timing chain cover ended up leaking oil everywhere. Was told this was a known issue with Mazda CX-5 and there was even a service bulletin out.
Incident date: Mar 1, 2022
The first problem with my car was the tire pressure monitor. The location of each tire was wrong on the informant section. Soon after purchasing the car when ever I would park the car would not shut off and the DIC would display Shift to park message. Around 6 months after the purchase the brake ped
... al was getting harder the press down on and within a week from that while driving home from work the car completely shut off in the middle of traffic. It wouldn't start leaving me stuck on a busy street with heavy traffic blocking use of the lane. After 10 minutes it started back up and I barely made it into a parking lot of a shopping center with it shutting off again before I can park. I had to get a tow. I didnt go to an authorized dealer. I took it to a certified mechanic and had to replace the brake vacuum booster. The motor had to be cleaned out due to broken metal that got inside. After that repair car seemed okay until March 2026. The car now is in high idle and struggles to pick up speed. The message on DIC says engine power reduced. On the freeway the car can be going with the flow of traffic then suddenly engine power is reduce rpms go up high and it drops speed struggling to pick up. I paid the loan $16,000 off using what I had saved. I cant go out and purchase a new or used car.Read more
Incident date: Mar 1, 2022
The first problem with my car was the tire pressure monitor. The location of each tire was wrong on the informant section. Soon after purchasing the car when ever I would park the car would not shut off and the DIC would display Shift to park message. Around 6 months after the purchase the brake ped
... al was getting harder the press down on and within a week from that while driving home from work the car completely shut off in the middle of traffic. It wouldn't start leaving me stuck on a busy street with heavy traffic blocking use of the lane. After 10 minutes it started back up and I barely made it into a parking lot of a shopping center with it shutting off again before I can park. I had to get a tow. I didnt go to an authorized dealer. I took it to a certified mechanic and had to replace the brake vacuum booster. The motor had to be cleaned out due to broken metal that got inside. After that repair car seemed okay until March 2026. The car now is in high idle and struggles to pick up speed. The message on DIC says engine power reduced. On the freeway the car can be going with the flow of traffic then suddenly engine power is reduce rpms go up high and it drops speed struggling to pick up. I paid the loan $16,000 off using what I had saved. I cant go out and purchase a new or used car.Read more
Incident date: Mar 14, 2023
I had purchased the vehicle from a private seller. It had an SRS light on at the time I purchased it. The code reader indicated high resistance to the driver airbag. While trying to change the clock spring, I removed the drivers airbag from the steering wheel and found that the wires to the airbag w
... ere cut and the wires from the harness were connected to two black blocks. A google search said that these blocks were most likely emulators. I don’t know for sure but they were certainly put there intentionally by someone and my airbag was entirely disconnected except for the green ground wire.Read more
Incident date: Mar 14, 2023
The 6.2L V8 engine on my New 2026 Chevy Silverado Zr2 Bison blew up around 8000 miles. While driving on highway the car shutoff and shifted to neutral while I was rolling, where I then could put it in park and restart the car to move to a safer location. Truck was towed to dealership where codes c
... leared during the time getting it to the dealership, and was told it was good to go. About 2 miles leaving the dealership the engine had shutoff again except did not turn on. Dealership said the camshaft had cracked and wanted to replace the whole engine under warranty.Read more
Incident date: Mar 14, 2023
My truck started shifting gears hard while driving and wouldn’t go into reverse when parking. Performance transmission shop is telling me I need a new transmission. Getting multiple error codes.
Incident date: Feb 13, 2023
Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice
... that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. Dealer is not able to do the repair work in a timely manner.Read more
Incident date: Feb 13, 2023
Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice
... that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. Dealer is not able to do the repair work in a timely manner.Read more
Incident date: Feb 13, 2023
Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice
... that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. Dealer is not able to do the repair work in a timely manner.Read more
Incident date: Mar 27, 2026
There is a problem with the camera that is disabled my brake system features. I am hearing this is a known issue with many of these cars
Incident date: Mar 8, 2026
The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also
... said in writing that "the battery replacement remedy is not yet available" and that we should complain to NHTSA if Mercedes does not fix this problem in a reasonable time. In the meantime, we are instructed to park the car outside and not to charge it more than 80%. (We've programmed it not to charge over 80%.) Even still, we are at risk that the car will burst into flames, potentially while we are in it, possibly with our grandchildren in the back seat. The other solution Mercedes has is that we should lease a different model at three times the cost of our present lease, thereby shifting the cost of this warranty issue onto us.Read more
Incident date: Mar 1, 2025
The front wheel axle makes a clicking noise when turning either left or right. Vehicle has about 10 K miles on it.
Incident date: Mar 1, 2025
connecting rods came apart, needed a new engine. but outside of the recall
Incident date: Mar 8, 2026
I am reporting a safety-critical failure of the passenger-side Occupant Detection System (ODS) in my 2016 Subaru Forester, which deactivates the airbag while the seat is occupied. This issue was first documented at an authorized Subaru dealer on 11/15/2023, where the technician identified 'poor cont
... act of connectors' (a known condition in Recall 19V-701). The initial remedy performed was to reconnect the connector to restore the unstable electrical connection. However, that remedy has since failed, and the failure is now permanent. I have physically verified that my ODS harness carries the defective Supplier Code 6578 and Date Code 15280—the exact 'NG' (No Good) hardware identified in the recall. The dealer has quoted me $1,244 to replace the seat cushion assembly but refuses to cover it under the recall because my VIN was excluded from the initial list. Subaru is requiring me to pay out-of-pocket to remedy a documented manufacturing defect that they have already acknowledged and attempted to repair once before.Read more
Incident date: Mar 1, 2025
The upper radiator hose on some huge percentage of these trucks fail (mine has failed at just over 5k miles). You can check the Colorado Chevy forum, youtube, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and poten
... tially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (instead of a high quality o-ring) to seal the upper hose to the radiator. Additionally, since this can cause engine failure it should be addressed immediately. Instead, my local Chevy dealer, since its not a recall item, said they could schedule a time next week for me to LEAVE the truck and then they would get to it in 10-14 days. This is extremely unfair to the consumer who depends on these vehicles. This should absolutely be a recall item. You can find 1000's of examples online and if you can pull GM repair data, I'm sure you'll find 1000's more.Read more
Incident date: Nov 27, 2025
The side sails at the rear of the vehicle, lateral to the bed, are only adhered by double sided tape and can fall off while driving, causing damage to others. This has happened 2 times to my vehicle, it would ah element 3, but we stopped 1 from flying off
Incident date: Nov 27, 2025
Driving down the road with my mom and my panoramic sunroof randomly exploded sending glass through the car. This was a very dangerous situation. Is the glass defective ? This should not happen and is a safety concern.
Incident date: Nov 27, 2025
When initially turning the vehicle on for the day and turning on the heater, the cabin fills up with exhaust fumes odor. This also happens while the car is idling and not moving. Have taken it to the dealership and they do not know how to proceed or what is wrong with it.
Incident date: Aug 19, 2025
Driving down the interstate 2 days in a row cruise control 72 mph and go into reduced engine power. I believe it is the EGR cooler as well as many other people’s are having the same issue.
Incident date: Aug 19, 2025
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact heard a loud vibrating sound. No warning lights were illuminated. The contact was unsure where the vibrating sound was coming from. The dealer was made aware of the concern. The vehicle wa
... s taken to the dealer, and the contact was informed that parts were not available. The contact had received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, parts were not available for the recall repair. The contact was afraid to drive the vehicle because the vehicle might catch on fire. The contact wanted to return the vehicle back to the dealer due to the safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,500.Read more
Incident date: Aug 25, 2025
My 2019 hatchback clutch failed Clutch Release Bearing and Slave Cylinder Assembly is leaking. Toyota part # 31400-19027
Incident date: Aug 25, 2025
My 2019 hatchback clutch failed Clutch Release Bearing and Slave Cylinder Assembly is leaking. Toyota part # 31400-19027
Incident date: Aug 25, 2025
Throttle Lag/Hesitation when starting from a standstill. Same also occurs when slowly going up a hill, letting off throttle and then back on throttle - engine no response and causes vehicle to roll backwards before engine/transmission catch on again. No service center has looked at this issue yet.
Incident date: Oct 30, 2025
The problem I am having with my vehicle Honda accord 2018 is with the head gasket. I was on the highway and as I was driving suddenly all the signs came on the display and gave a warning that my vehicle is overheating and it came down to 20mph while I was on the highway. This was very risky to me an
... d the other vehicle around me.Read more
Incident date: Oct 30, 2025
The problem I am having with my vehicle Honda accord 2018 is with the head gasket. I was on the highway and as I was driving suddenly all the signs came on the display and gave a warning that my vehicle is overheating and it came down to 20mph while I was on the highway. This was very risky to me an
... d the other vehicle around me.Read more
Incident date: Oct 30, 2025
The problem I am having with my vehicle Honda accord 2018 is with the head gasket. I was on the highway and as I was driving suddenly all the signs came on the display and gave a warning that my vehicle is overheating and it came down to 20mph while I was on the highway. This was very risky to me an
... d the other vehicle around me.Read more
Incident date: Oct 3, 2022
The contact owns a 2024 Toyota Rav4. The contact stated that while driving at 5 MPH into a parking space, the vehicle experienced unintended acceleration three times and crashed into a guard pipe. No warning light was illuminated. The air bags failed to deploy. The front passenger's side seat belt
... was loose and failed to restrain the contact's husband in his seat. The contact stated that the front passenger's side seat belt failed to retract after the crash. The contact and her husband did not sustain any injuries, and no medical attention was received. A police report was filed. The vehicle was towed to the dealer, but had not yet been diagnosed or repaired. The dealer informed the contact that an engineer would inspect the Event Data Recorder (EDR) in three months. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.Read more
Crash
Incident date: Aug 23, 2024
The contact owns a 2017 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t
... ime for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.Read more
Incident date: Aug 23, 2024
STEERING IS SOMETIMES DIFFICULT. There is a popping/cracking sound that appears to be coming from the driver's side wheel assembly/strut area. Could this be the same problem as the CRV 2022-2025 Steering Gearbox recall, 24v744000?
Incident date: Oct 15, 2025
Upper Radiator hose O ring defect Causing all 2023+ Chevorlet Colorados and 2023+ GMC to leak coolant in a brand new truck
Incident date: Oct 15, 2025
The center display (Vehicle Pad) on my 2018 Tesla Model 3 went completely blank while driving. This eliminated access to all vital driving information including the speedometer, gear selection, and safety indicators. Safety Concern: Without visible speed data and wipers the vehicle cannot be operate
... d safely or legally. I attempted to reboot the system and power cycle the vehicle but the screen still failed.Read more
Incident date: Oct 10, 2025
Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety iss
... ue that can cause crashes from behind.Read more
Incident date: Sep 21, 2025
The contact owns a 2019 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal
... l repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.Read more
Incident date: Dec 12, 2024
Transmission failure, this is a know issue, that ford wont claim as an issue.
Incident date: Dec 12, 2024
Passenger head restraint exploded no accident no bump nothing !!! The car had just been in for service 2 months ago I have video saying excellent condition..11,500 miles only ..I went to Mercedes they are charging me $900.00 for new headrest they said plastic parts broke cannot fix :(
Incident date: Aug 4, 2025
I was in a crash on 9/19/25 and at the incident none of my airbags deployed. My daily driver for my children and I. I was lucky I was the only passenger at the time. I never expected my airbags not to deploy in a head on crash. The car still sits in my driveway and I have and identical one just lik
... e it that I drive! I’d like them evaluated.Read more
Crash
1 injured
Incident date: Aug 29, 2025
The contact owns a 2025 Subaru Forester Hybrid. The contact stated that the hatchback had opened independently while the vehicle was parked. The contact stated that the doors had opened unintendedly while the vehicle was being washed at the car wash. The contact stated that the door required to be s
... lammed to close and to latch securely. Additionally, the contact stated that while reversing out of a 2-15 percent sloped driveway, the Reverse Automatic Braking (RAB) system's beeping sound engaged while there were no vehicles or objects in the proximity of the vehicle. The contact stated that the vehicle stopped abruptly, causing the driver's side seat headrest to hit the contact's head violently. The contact stated that the vehicle became inoperable. The contact exited and inspected the surroundings of the vehicle. The contact verified that the vehicle had not collided with an object. The contact returned inside the vehicle, and the vehicle responded as needed. The contact pulled into the driveway. The contact contacted the Doctor's office weeks later, and was referred to the ER. The contact went to the ER, where a CT scan, and other tests were performed, but internal bleeding was not found. The contact sustained a concussion and persistent headaches. Additionally, the contact underwent an MRI and was waiting for the neurologist to interpret the MRI test results. The vehicle was taken to the dealer, where the contact was advised to deactivate the reverse automatic braking(RAB) system. The manufacturer was notified of the failure and sent a field technician who inspected and test-drove the vehicle. The manufacturer later informed the contact that the vehicle had operated as designed while reversing on the sloped driveway. The vehicle was not repaired. The failure mileage was approximately 100.Read more
1 injured
Incident date: Aug 29, 2025
Rear crossmember or ( rear subframe frame ) rust and It broke due to corrosion
Incident date: May 21, 2025
Accelerating without pressing gas pedal and gas pedal won't release with braking. Brakes overheated and this went on 10 minutes before I got it to release the gas pedal so I could safely stop. I almost hit 4 vehicles on the interstate because the gas pedal went to the floor all the sudden.
Incident date: May 21, 2025
Accelerating without pressing gas pedal and gas pedal won't release with braking. Brakes overheated and this went on 10 minutes before I got it to release the gas pedal so I could safely stop. I almost hit 4 vehicles on the interstate because the gas pedal went to the floor all the sudden.
Incident date: May 21, 2025
Increasing speed by itself, let foot off gas pedal and gas pedal sticking, 1st time I tapped brakes and it quit. 2nd time it did not. I had to slam brakes and hokd until the point they had overheated and smell burnt and filed a separate complaint for that today. Gas pedal sticking and self accelera
... ting. Pedal to the floor accelerating. I do not drive like that and scared the hell out of me. I bout it 5 days ago from a Chevrolet dealership. I'm tired of rip offs. Next one best be brand new and they reimburse me for outside mechanical I inspection period. Bc I trust no dealer now. Went from 7p to about 95 in 10 seconds for 10 min. Not sure what braking did bx I coukd care less about the phone whike I am trying not to hit cars in front of me literally almost jammed an 18 wheeler and moving truck with me pushing the brakes as gmhard as I could.Read more
Incident date: Sep 5, 2025
The contact owns a 2018 Tesla Model 3. The contact stated that while driving 60 MPH with the Self Driving feature activated, the vehicle failed to slow down while approaching oncoming traffic. The vehicle accelerated and drove around the traffic. The contact depressed the brake pedal and touched the
... steering wheel to disable the Self Driving feature, but the vehicle failed to respond. The contact stated that once the vehicle passed through traffic, the brake pedal was depressed again, and the Self Driving feature was deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was 55,866.Read more
Incident date: Aug 4, 2025
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving out of a parking lot, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the fuel pump module had failed
... and needed to be replaced. The dealer informed the contact that the replacement parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000.Read more
Incident date: Mar 6, 2024
Tread separation at 25,000 mark on two tires.
Incident date: Aug 6, 2025
Jerking harshly when shifting. Feels like a strong shudder. Light comes on and off. Also experienced a failure to shift and had to shut the car off. Very rough to drive. Car was purchased new, never been in an accident and less then 3 years old
Incident date: Aug 4, 2025
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash
... ing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. This happens at any and all speeds. From what I've heard this is a widely known problem that is remedied only with the replacement of the steering wheel. My steering wheel was already replaced once for a different issue. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern.Read more
Showing 50 of 307 complaints.
Technical Service Bulletins, 2019 CHEVROLET MALIBU
1,059 manufacturer communications from 558 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 178 |
| 110000 ELECTRICAL SYSTEM | 120 |
| 060000 ENGINE AND ENGINE COOLING | 115 |
| 100000 POWER TRAIN | 96 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 80 |
| 060000 ENGINE (PWS) | 55 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 44 |
| 200000 WHEELS | 35 |
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This service bulletin advises the technician to replace valve body first to determine if that is the issue for and if not, to inspect internal parts of transmission for any signs of abnormal wear to correct customer concerns of Loss of Forw
100000 POWER TRAIN
This service bulletin advises the technician to replace valve body first to determine if that is the issue for and if not, to inspect internal parts of transmission for any signs of abnormal wear to correct customer concerns of Loss of Forw
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
100000 POWER TRAIN
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
110000 ELECTRICAL SYSTEM
This service bulletin provides a repair procedure to correct a customer concern of Loss of and/or Reduced Propulsion.
100000 POWER TRAIN
This service bulletin provides a repair procedure to correct a customer concern of Loss of and/or Reduced Propulsion.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
100000 POWER TRAIN
This service bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
100000 POWER TRAIN
This Preliminary information communicates the process for recording transmission noises using the PicoScope For review
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
100000 POWER TRAIN
This service bulletin advises the technician to replace valve body first to determine if that is the issue for and if not, to inspect internal parts of transmission for any signs of abnormal wear to correct customer concerns of Loss of Forw
100000 POWER TRAIN
This Preliminary information communicates inspection and/or needed repairs for DTC P2714 on a VT40 CVT transmission
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
100000 POWER TRAIN
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
110000 ELECTRICAL SYSTEM
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
120000 EXTERIOR LIGHTING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
350000 EQUIPMENT
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
350000 EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
110000 ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
350000 EQUIPMENT
This Preliminary Information communication advises the technician to determine if the incorrect part number TCM has been installed causing DTC P30D9 to set
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
100000 POWER TRAIN
This informational bulletin explains how to check if the pulley and/or drive chain has any damage caused by low fluid or a code set that causes the transmission to default maxing out pressure.
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This Preliminary Information communication advises the technician to determine if the incorrect part number TCM has been installed causing DTC P30D9 to set
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
110000 ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
350000 EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
110000 ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
350000 EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
350000 EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
110000 ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a procedure to inspect and possibly repair terminals that may be damaged to correct customer concerns of Loss of Power, Malfunction Indicator Lamp (MIL) Illuminated, Gauges Inoperative and/or Multiple Warning
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
Showing 100 of 1,059 bulletins.
NHTSA Safety Investigations, CHEVROLET MALIBU
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA, Open
, Model Year: 2020
DTN Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serio
... us or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.Read more
EA, Closed
, Model Year: 2004
Turn Signal Lamps
GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a D
... RL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.Read more
PE, Closed
, Model Year: 2004
TURN SIGNAL LAMPS
THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIA
... NS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).Read more
PE, Closed
, Model Year: 2002
TURN SIGNAL FAILURES
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD
... SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
RQ, Closed
, Model Year: 1997
WINDSHIELD WIPER FAILURE
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE W
... IPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.Read more
EA, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES O
... N THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)Read more
RQ, Closed
, Model Year: 1999
TURN SIGNAL FAILURES
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).OD
... I OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERI
... NG ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.Read more
EA, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFO
... RMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.Read more
PE, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND
... APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.Read more
EA, Closed
, Model Year: 2000
TURN SIGNAL FAILURES
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1
... , 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.Read more
DP, Closed
, Model Year: 1999
ENGINE COOLANT BOILS OVER
There is no summary currently available
PE, Closed
, Model Year: 2000
TURN SIGNAL FAILURE
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.E
... LECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.Read more
EA, Closed
, Model Year: 1997
POWER RACK AND PINION STEERING FAILURE
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE, Closed
, Model Year: 1997
STEERING RACK AND PINION
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTA
... INED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.Read more
EA, Closed
, Model Year: 1997
WINDSHIELD WIPER
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF
... THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.Read more
EA, Closed
, Model Year: 1997
STOP LAMP ASSEMBLY OVERHEAT
There is no summary currently available
PE, Closed
, Model Year: 1997
WINDSHIELD WIPER
There is no summary currently available
PE, Closed
, Model Year: 1998
STOP LAMP
There is no summary currently available