Complaint Statistics
1,173 total complaints
28 crashes 13 fires 20 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 236 |
| ELECTRICAL SYSTEM | 150 |
| UNKNOWN OR OTHER | 131 |
| POWER TRAIN | 121 |
| VEHICLE SPEED CONTROL | 114 |
| SERVICE BRAKES | 63 |
| STEERING | 61 |
| FUEL/PROPULSION SYSTEM | 56 |
| ELECTRONIC STABILITY CONTROL (ESC) | 53 |
| AIR BAGS | 24 |
Incident date: Oct 26, 2023
Transmission has been slipping since the day I bought the car in 2023 approximately at 90,000 miles, I have been keeping up with the manufactured recommendations on the transmission and march of 2026 I went to move the passenger seat and it no longer moves
Incident date: Oct 26, 2023
Transmission has been slipping since the day I bought the car in 2023 approximately at 90,000 miles, I have been keeping up with the manufactured recommendations on the transmission and march of 2026 I went to move the passenger seat and it no longer moves
Incident date: Jun 22, 2026
When the vehicle is shifted into Park and the ignition button is pressed, the vehicle fails to shut down. The dashboard displays a "Shift to Park" warning message, indicating the vehicle does not recognize that the gear selector is physically in the Park position.To shut the engine off, the driver m
... ust repeatedly wiggle, slam, or cycle the gear shifter back and forth into Park until the electrical sensor finally registers the connection. This creates a severe safety hazard, as the vehicle can roll away if left unsecured, drains the car battery, and prevents the doors from locking properly.Crucially, this defect traps drivers inside an operational vehicle for extended periods while they repeatedly struggle to force it to shut down. This poses an immediate risk of heat-related illness or death (hyperthermia), especially in high-temperature environments, during heatwaves, or for vulnerable occupants like children and the elderly who cannot exit the vehicle safely until it is off.Read more
Incident date: Jun 22, 2026
When the vehicle is shifted into Park and the ignition button is pressed, the vehicle fails to shut down. The dashboard displays a "Shift to Park" warning message, indicating the vehicle does not recognize that the gear selector is physically in the Park position.To shut the engine off, the driver m
... ust repeatedly wiggle, slam, or cycle the gear shifter back and forth into Park until the electrical sensor finally registers the connection. This creates a severe safety hazard, as the vehicle can roll away if left unsecured, drains the car battery, and prevents the doors from locking properly.Crucially, this defect traps drivers inside an operational vehicle for extended periods while they repeatedly struggle to force it to shut down. This poses an immediate risk of heat-related illness or death (hyperthermia), especially in high-temperature environments, during heatwaves, or for vulnerable occupants like children and the elderly who cannot exit the vehicle safely until it is off.Read more
Incident date: Jun 22, 2026
When the vehicle is shifted into Park and the ignition button is pressed, the vehicle fails to shut down. The dashboard displays a "Shift to Park" warning message, indicating the vehicle does not recognize that the gear selector is physically in the Park position.To shut the engine off, the driver m
... ust repeatedly wiggle, slam, or cycle the gear shifter back and forth into Park until the electrical sensor finally registers the connection. This creates a severe safety hazard, as the vehicle can roll away if left unsecured, drains the car battery, and prevents the doors from locking properly.Crucially, this defect traps drivers inside an operational vehicle for extended periods while they repeatedly struggle to force it to shut down. This poses an immediate risk of heat-related illness or death (hyperthermia), especially in high-temperature environments, during heatwaves, or for vulnerable occupants like children and the elderly who cannot exit the vehicle safely until it is off.Read more
Incident date: Jun 28, 2026
I have a 2017 Chevy Malibu 2.0 T. The incident involved the braking system. I was driving and as traffic came to a stop, I pressed the brake to stop and my brakes gave out. I immediately lifted my foot and press extremely hard on my brake pedal and was able to stop though the stopping distance was m
... uch further and nearly caused an accident. I have now taken the vehicle to a Chevy certified dealer and it has been identified as a brake vacuum pump failure. GM has had many issues with the brake vacuum pump across many of its models.Read more
Incident date: Jun 30, 2026
I was driving back home and stopped at a red light. When the light turned green I started driving, but my car was jerking a little too much. I pulled over and turned my car off. When I cut my car back on my brake became very hard to the point I had to push down extra hard to stop my car. I started b
... ack driving home once I realized my car needs to be turned completely off and sit. While I'm driving I see a message on my dashboard saying "Engine power reduced." Luckily I made it home safely with no wrecks, but when I had to brake my car was still moving jerking while in place. Also when I made it home and turned my car off I heard a fan like noise that eventually stopped.Read more
Incident date: Jun 30, 2026
I was driving back home and stopped at a red light. When the light turned green I started driving, but my car was jerking a little too much. I pulled over and turned my car off. When I cut my car back on my brake became very hard to the point I had to push down extra hard to stop my car. I started b
... ack driving home once I realized my car needs to be turned completely off and sit. While I'm driving I see a message on my dashboard saying "Engine power reduced." Luckily I made it home safely with no wrecks, but when I had to brake my car was still moving jerking while in place. Also when I made it home and turned my car off I heard a fan like noise that eventually stopped.Read more
Incident date: Jun 19, 2026
the trottle body position sensor just started acting up. took it to mechanic. they stated they can try to fix it but it may only work for a month then go back out. may end up paying over 6k and the car isn't worth it
Incident date: Jun 19, 2026
the trottle body position sensor just started acting up. took it to mechanic. they stated they can try to fix it but it may only work for a month then go back out. may end up paying over 6k and the car isn't worth it
Incident date: Jun 19, 2026
the trottle body position sensor just started acting up. took it to mechanic. they stated they can try to fix it but it may only work for a month then go back out. may end up paying over 6k and the car isn't worth it
Incident date: Mar 9, 2026
My car jumps and lags due to fuel injector. It will be replaced by Volkswagen but only if there believe it’s Ana issue even though there are several reports of this issue
Incident date: Mar 9, 2026
Backup Camera Blue Screen Failure. Does Not Work; Happened within time frame of the other ford vehicle recalls for backup camera safety concerns.
Incident date: Jul 21, 2023
Nissan had a recall 2 years ago for a tie rod issue. When I brought the car in for that recall Nissan said that the tie rods showed no sign of bending so they didn't replace them. Two years later my car is not steering correctly and making noises. I find out that Nissan has a new tie rod recall (rec
... all R23B3, NHTSA #23V-581) that requires the tie rods to be changed regardless if they show any sign of bending or damage. I bring my car in to have this completed (2 years from the first recall) and they are telling me the power steering rack has to be replaced as well as the tie rods. The issue is Nissan now knows that by not replacing the tie rods two years ago it's damaging the power sterring rack but they will not acknowledge it as they don't want to pay the additional cost for the power sterring rack. I spoke to Nissan USA consumer affairs and they are taking a hard line on this. It's dangerous as the car dealership service department was going to let me drive my car after the tie rod replacement knowing the power steering rack was also damaged until I pressed the actual technician that worked on the car and he said it's dangerous to drive. Nissan must be reponsible for replacing all the damage caused by not making it mandatory to replace the tie rods in the first recall two years ago. The cost to replace the power steering rack is $3000 and they don't want to pay for that.Read more
Incident date: Jan 15, 2025
My 2018 Nissan Armada has had SO MANY issues (probably 15-20) with not starting when cranked. Something is draining its battery. We have had to change the battery so many times (usually 2-3 times every year or two.) This happens without any notice! We have been stranded in other cities, stores, &/or
... at work. We have tried having it checked out by different repair shops, replacing batteries in key fob, replacing battery MANY TIMES, and checking the brake pedal switch. We are at our Witt’s end with Nissans!Read more
Incident date: Aug 3, 2024
The contact owns a 2004 Toyota Tundra. The contact stated that the vehicle was Emissions tested, and rust was discovered on the driver’s and passenger’s side subframes. The dealer was notified of the issue, but the vehicle was not repaired. The manufacturer was notified of the failure. The conta
... ct related the failure to NHTSA Action Number: PE09049 (Service Brakes, Hydraulic, Tires, Fuel System, Gasoline, Structure). The failure mileage was 72,000.Read more
Incident date: May 20, 2019
Vehicle Information: 2017 Kia Sedona VIN: [XXX] Engine: 3.3L GDI Mileage at failure: 186,000 miles Complaint: I am filing this complaint regarding sudden engine failure in my 2017 Kia Sedona equipped with the 3.3L GDI engine. The vehicle had approximately 186,000 miles at the time of failure
... and had just undergone a routine oil change prior to the incident. While driving on the highway, a warning light illuminated on the dashboard. Shortly after the warning light appeared, the engine began making a loud knocking sound. The knocking rapidly worsened, indicating internal engine damage. The failure occurred while the vehicle was in motion at highway speed, creating a serious safety risk due to potential loss of power and reduced ability to accelerate or maneuver safely. The vehicle was diagnosed as requiring a full engine replacement. The estimated cost provided was $5,758.05 for the engine, plus an additional $1,800 core charge, not including labor costs. This represents a substantial financial burden. It is my understanding that Kia has prior knowledge of widespread issues involving GDI engines, including premature internal bearing failure and engine seizure in multiple models. Despite this knowledge, the 2017 Kia Sedona with the 3.3L GDI engine has not been adequately addressed. Sudden engine failure at highway speeds poses a significant safety hazard and increases the risk of collision. I am requesting that NHTSA investigate the 3.3L GDI engine used in the 2017 Kia Sedona for potential manufacturing defects related to premature engine failure and internal component damage. Thanks, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 29, 2025
Front camera malfunctions and goes black and stops working. Ford refuses to acknowledge this issues and prevents forward collision alert system from working. The refuse to fix the issue or look into a recall.
Incident date: Jun 29, 2025
Since the release of V14, the Full Self-Driving (FSD) system automatically defaults to operating approximately 7 MPH above the posted speed limit. This occurs on all road types, including city streets and highways. When FSD is engaged, the vehicle sets the cruising speed above the detected speed li
... mit without driver input. There is no setting that allows the driver to enforce strict compliance with the posted limit. Available speed settings only permit equal or greater deviation above the speed limit. The driver cannot manually lock or command the system to remain at or below the posted limit while FSD is active. The only way to prevent speeding is to fully disengage FSD. This is not a malfunction. The vehicle is operating as designed under V14. This creates a safety concern because: 1.The system is programmed to exceed legal speed limits by default. 2.The driver does not retain meaningful authority to ensure lawful operation while automation is engaged. 3.Automatic speeding increases crash risk in construction zones, school zones, and changing speed areas. 4.Drivers may receive citations despite not intentionally selecting an unlawful speed. Because this behavior was introduced via V14 software, it likely affects all Tesla vehicles running FSD V14, not just this vehicle.Read more
Incident date: Jun 29, 2025
Front camera malfunctions and goes black and stops working. Ford refuses to acknowledge this issues and prevents forward collision alert system from working. The refuse to fix the issue or look into a recall.
Incident date: Dec 30, 2025
I was informed to reference this code PE24029. 2021 5th Wheel - Grand Design Solitude 310GK. Frame cracks and separation. June 2025, contact made with Grand Design and they approved for us to obtain a welder. We did. It did not correct the issue and we contacted Grand Design again. Our Unit has bee
... n in the repair shop since December10, 2025. Back and forth emails with Grand Design. Sides need to be taken off to get to frame issues and make a repair. Would love for representative from NHTSA to come and look at our unit. The lower portion has been dropped, and you will be able to view. It's currently, in Santa Fe Springs, CA.Read more
Incident date: Dec 30, 2025
While driving at highway speed the panoramic sunroof/moonroof shattered/ imploded spontaneously sounding like a gunshot while driving on the highway. There was no debris or road hazard that caused it.
Incident date: Dec 30, 2025
My truck started going into neutral while going in reverse, would rev up going forward and go into neutral or limp mode.
Incident date: Jan 31, 2026
While driving on a highway, the vehicle intermittently experienced a sudden loss of engine power during acceleration, accompanied by a flashing check engine warning light. The most serious event occurred while merging into traffic, when the vehicle failed to accelerate normally and briefly lost powe
... r, creating a risk of being struck by faster-moving vehicles. After pulling over and restarting the vehicle, normal acceleration temporarily returned, but the problem has recurred multiple times. The malfunction appears to be related to an engine misfire or powertrain fault because the check engine light flashes during the events and an OBD scan has shown misfire-related diagnostic codes (random/multiple misfire and a cylinder-specific misfire). The condition is intermittent and typically occurs after the vehicle has been driven for approximately 10–45 minutes. The vehicle remains available for inspection. The vehicle has been presented to authorized service departments multiple times for diagnosis. The dealerships have reported that they were unable to duplicate the issue during road testing and no lasting repair has been completed. The manufacturer has been contacted and the vehicle has been inspected/diagnosed through authorized service channels, but the underlying cause has not been identified. The failure continues to occur intermittently and is a safety hazard because it affects acceleration in traffic. Incident list 10/25/2025 (~12:25 PM; ~3,108 miles) — While accelerating to merge onto a highway, the vehicle lost power and the check engine light flashed. The driver pulled over, shut the vehicle off, restarted, and the condition temporarily resolved, allowing the trip to continue. 10/27/2025–11/04/2025 — The same loss-of-power/misfire behavior recurred intermittently, typically lasting a few minutes before clearing. 11/05/2025 (~8:01 AM; ~3,641 miles) — The check engine light flashed again and symptoms consistent with misfire/loss of power were present. TheRead more
Incident date: Jan 1, 2025
Took my 22 Sante fe to the Hyundai dealership to have the blower motor checked since I have no air flow in my car. Dealership informed me that the engine harness needs replaced and that it melted the fuse box under the hood. So, I am not able to replace my blower motor at this time due to the melt
... ed fuse box. Dealership also advised that they have seen the same problem in multiple 22 Sante Fe. and that there is likely more with the same issue within the United States. I have been noticing a melting/hot smell in the car before the airflow quit and I took it to the dealership to be diagnosed.Read more
Incident date: Jan 1, 2025
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled, however the contact received notifications from
... the dealer that the parts were not available. The contact stated that the manufacturer had initiated the recall in 2024, and parts were still not available. The contact had not experienced a failure.Read more
Incident date: Jan 1, 2025
Took my 22 Sante fe to the Hyundai dealership to have the blower motor checked since I have no air flow in my car. Dealership informed me that the engine harness needs replaced and that it melted the fuse box under the hood. So, I am not able to replace my blower motor at this time due to the melt
... ed fuse box. Dealership also advised that they have seen the same problem in multiple 22 Sante Fe. and that there is likely more with the same issue within the United States. I have been noticing a melting/hot smell in the car before the airflow quit and I took it to the dealership to be diagnosed.Read more
Incident date: Dec 16, 2025
The magnetic material on the tone wheel detached causing a crank position sensor error code (P0336) and subsequent misfire while accelerating into traffic. The software had been updated per recall W58 (NHSTA 20V-475). Vehicle could be restarted but lacked full power. The vehicle is out of warrant
... y, however, Stellantis directed that a dealer make repairs, customer pays out of pocket ($3200), and claim be submitted for reimbursement. Stellantis promptly denied the claim, despite correspondence in writing and recorded customer service phone call. A BBB complaint has been filed against Stellantis.Read more
Incident date: Dec 16, 2025
Four cracks of varying lengths ranging from roughly one inch to four inches have spontaneously appeared on the drivers side of the windshield. These were first noticed when entering the car, not while driving. Cracks can be felt from the inside of the vehicle only. One crack appears to be jagged and
... looks black when looking through the windshield from the inside.Read more
Incident date: Dec 20, 2025
Engine light is now on and when i fill my car up with gas it has a stall and takes 3-4 times to turn on. My safety is at risk if this recall is not repaired and my car catches fire. Started a month ago and it's challenging to schedule with Ford.
Incident date: Dec 20, 2025
On 12/18/2025 at approximately 5:00 pm, during rush hour traffic, while driving 60 mph on the expressway, my car automatically downshifted to drive1, the engine revved up significantly and the car reduced power and had sluggish acceleration. It did not come out of Drive 1 until I was able to get of
... f the expressway and put the car in park. The car is available for inspection upon request. I was panicking in heavy traffic and cars were honking at me as I could not speed up. I took my car to the dealer but he could not reproduce the exact problem. The vehicle or component has not been inspected by the manufacturer, police, insurance or representatives. There were not any warnings or messages prior to the symptoms. This is the second time this has happened within the eight months that I have leased the car.Read more
Incident date: Dec 11, 2025
The brake stopped working. I just bought the car two months ago.
Crash
Incident date: Dec 5, 2025
The horn stopped working. This is a huge safety concern. In a busy intersection unable to warn other drivers not paying attention to the road since horn does not work. This started few days prior with only high tone working, but not low tone (which is very hard to hear from other vehicles since not
... very loud), then after couple of days no horn at all. Looking online this seems to be a known issue with multiple hyundai cars (venue, tucson, santa fe, elantra etc) and some of them apparently had had to get their horns replaced multiple times since they keep being replaced with defective horn units, yet it is for some reason not a recall yet. Could you please investigate into this? I think there should be a recall for defective horn units. Huge safety concern, accidents could be prevented by fixing thisRead more
Incident date: Dec 5, 2025
My skid mark symbol comes on, does not go off until 2or 3 days later. My Nissan will not accelerate over 20 miles per hour. I have had mu vehicle checked several times at the Grainger Nissan dealership several times within the past 4 years after they installed a new transmission. They found and corr
... ected other issues, but not what causes the traction lights to come on and decrease speed causing me to have to use flashers and bike lanes where ever available until I get home. Independent mechanics have checked, knocked off traction light. It only comes on again. I have another mechanic at Precision Tune to check it out tomorrow. The last date of this occurrence was 12/ 08/2025Read more
Incident date: Dec 5, 2025
My skid mark symbol comes on, does not go off until 2or 3 days later. My Nissan will not accelerate over 20 miles per hour. I have had mu vehicle checked several times at the Grainger Nissan dealership several times within the past 4 years after they installed a new transmission. They found and corr
... ected other issues, but not what causes the traction lights to come on and decrease speed causing me to have to use flashers and bike lanes where ever available until I get home. Independent mechanics have checked, knocked off traction light. It only comes on again. I have another mechanic at Precision Tune to check it out tomorrow. The last date of this occurrence was 12/ 08/2025Read more
Incident date: Nov 3, 2025
Vehicle developed OBD-II code P052E related to crankcase ventilation/PCV system malfunction. Issue causes improper crankcase pressure, rough idle, oil vapor smells, and check engine light. Independent research shows this is a common failure on 2015–2017 Mercedes C300 models. Repair requires replac
... ement of crankcase vent/PCV assembly. This appears to be a premature emissions system failure.Read more
Incident date: Nov 3, 2025
My vehicle is a sorento 2019 model, April 2018 production, and is experiencing oil pressure switch failure that requires $1500 of repair, there is a recall/warranty extension WTY026 for the same model but only up-to March 2018 production, kia claimed that they modified the sensor to eliminate the pr
... oblem in 2919 models, but unfortunately many of the 2019 model year owners are still experiencing the same problem as the previous year. Please extend this recall to cover 2919-2020 productions as wellRead more
Incident date: Aug 5, 2025
TIRE SIZE IS 245/75R17, NORAML DRIVING SPEED @ 70MPH AND GOT FLAT. THIS VEHICLE IS LESS THAN 8000 MILES AND ALREADY HAD (2) FLAT TIRES IN THE SPAN OF LESS THAN 6 MONTH, 1ST INCIDENT HAPPENED ON 9/08/2025 AND 2ND INCIDENT ON 12/10/2025.
Incident date: Nov 29, 2025
The radio volume knob has an electrical defect. If you touch or use the volume knob the volume will automatically increase unexpectedly. This is a problem when driving. It will turn up so loud and unexpectedly that I have all most crashed my car. At this point the stereo is inoperable. Also was to
... ld the steering column has a crack. I bought this car brand new. That feels like a defective part and not something that the owner should have to replace, but should be the responsibility of the car maker.Read more
Incident date: Nov 30, 2025
During home charging using 40A, the 220 volt UMC connector started smoking and was melting. The charging appeared unaffected, and I caught it before it caught fire.
Incident date: Nov 30, 2025
Issue 1: I reported transmission issued to the dealership/service center where I purchased the car. They assured me its just the electronic transmission trying to find the right gear while driving. Continued to complaint about the jerks and shifting. Dealer warranty expired, then they agreed that I
... needed a new transmission. Fortunately I had an outside extended warranty otherwise they'd probably would have waited until that ended too. Status post the transmission, tuning, sensor replacements, spark plug replacement, and TPMS replacements all in one service. Prior to my warranty expiring, AWD, engine light and hard transmission shifts began with the new transmission. Returned repeatedly from April to November with no resolution. However, they did have me pay to replace sensors I had replaced in April several times and obtain a new battery. Issue 2: After "new" batter the car's electrical issues worsened resulting in a power failure while driving at 75 miles an hour and losing complete control of the vehicle. The power failure shut down the electronic shifter, power steering, All Wheel Drive, Traction control in raining conditions and ultimately the power assisted brakes. returned the vehicle to the service department for additional "testing" after taking a video of the fault messages were the car electrical systems shut down to auto start stop function warning light. I'm a skill driver and was able to avoid crashing during the incidents. The photos are from the latest day I dropped the vehicle off for review I took a video of the vehicle powering down for their records. They are now stating since they can't figure it out maybe I should pay them to replace the electrical wiring harnesses throughout the vehicle; a cost which exceeds the vehicle's worth to me. I'm convinced now more than ever they knew there was an electrical issue with the vehicle but waited me out and if I would have crashed and died all the blame would have been on me.Read more
Incident date: Nov 1, 2018
Vacuum pump went out. It was a recall, previously on older models, but this model needs to
Incident date: Nov 1, 2018
Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.
Incident date: Nov 1, 2018
My 2022 transit van caught on fire. I was driving with my son. There were no warning lights nothing. It burt to the ground.
Fire
Incident date: Oct 1, 2025
The airbag sensor in my 2019 Toyota 4Runner has failed, causing the airbag warning light to remain illuminated. This indicates the airbag system may not deploy properly in a collision, which is a serious safety concern. The vehicle has approximately 95,600 miles, has been well maintained, and has no
... t been in any accident that would affect the airbag system. The dealership confirmed the failure but said I must pay approximately $6,224.43 for the repair because the vehicle is out of warranty. This is a critical safety component that should not fail under normal use, and the repair cost places an unreasonable burden on the consumer. I am requesting this be reviewed as a potential safety defect.Read more
Incident date: Oct 1, 2025
The contact owns a 2018 Toyota Tundra. The contact stated that while her husband attempted to start the vehicle, the engine failed to turn over. The contact stated that there was no warning light illuminated. The contact stated that the vehicle was towed to a local dealer. The dealer diagnosed the v
... ehicle and determined that the fuel module needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 103,000.Read more
Incident date: Nov 17, 2020
The contact owns a 2015 Ford Explorer. The contact stated that while driving at approximately 75 MPH, the contact observed a vibration noise emanating from the top of the windshield. The contact stated that the vehicle was steered to the side of the road and inspected, where he observed that the dri
... ver’s side exterior A-pillar trim was sticking out. The contact stated that after a month, the passenger’s side exterior A-pillar trim was also sticking out. The contact used tape to reduce the flapping noises while driving at speeds over 65 MPH. The vehicle was then taken to a dealer, but was not diagnosed; however, the contact was advised that parts were not available for the recall repair. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 95,000.Read more
Incident date: Sep 24, 2025
The contact's son owned a 2012 Kia Soul. The contact stated that while the vehicle was parked in the driveway, the contact's daughter-in-law looked through the glass door of the residence and noticed that the vehicle had caught on fire. The contact stated that the fire started from underneath the ho
... od. The contact stated that the entire vehicle had burned significantly. The fire was extinguished by fire department, and the fire department filed a report. The contact stated that he resided in a lot for RVs converted into permanent residences. The contact stated that the contact's residence and a neighbor's residence sustained heat damage from the vehicle fire, and the side of the contact's residence melted. The contact's deck also caught on fire, and the fire was extinguished by fire department. The vehicle was totaled. The vehicle remained at the residence. There was no injury sustained. A police report was filed but the police report information was not available. The dealer was not contacted. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V652(Service Brakes, Hydraulic), which the contact related to the failure. The contact stated that the recall notice had not been received. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.Read more
Fire
Incident date: Sep 14, 2025
The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was contacted, an
... d it was confirmed that the parts for the recall repair were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Read more
Incident date: Sep 14, 2025
The transmission in my 2017 GMC Acadia needs to be replaced. According to an article from Qulll&Arrow, LLP, transmission problems affected the 2017, 2018, 2019 and some 2020 models, however, my VIN number is not included in this. I am reporting this so it can be documented in case other owners come
... forward and a pattern can be established.Read more
Showing 50 of 1,173 complaints.
Technical Service Bulletins, 2017 CHEVROLET MALIBU
1,692 manufacturer communications from 994 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 264 |
| 110000 ELECTRICAL SYSTEM | 183 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 146 |
| 060000 ENGINE AND ENGINE COOLING | 144 |
| 060000 ENGINE (PWS) | 108 |
| 100000 POWER TRAIN | 77 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 73 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 47 |
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
100000 POWER TRAIN
This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
100000 POWER TRAIN
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a procedure to inspect and possibly repair terminals that may be damaged to correct customer concerns of Loss of Power, Malfunction Indicator Lamp (MIL) Illuminated, Gauges Inoperative and/or Multiple Warning
110000 ELECTRICAL SYSTEM
This service bulletin provides a procedure to inspect and possibly repair terminals that may be damaged to correct customer concerns of Loss of Power, Malfunction Indicator Lamp (MIL) Illuminated, Gauges Inoperative and/or Multiple Warning
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
Showing 100 of 1,692 bulletins.
NHTSA Safety Investigations, CHEVROLET MALIBU
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA, Open
, Model Year: 2020
DTN Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serio
... us or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.Read more
EA, Closed
, Model Year: 2004
Turn Signal Lamps
GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a D
... RL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.Read more
PE, Closed
, Model Year: 2004
TURN SIGNAL LAMPS
THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIA
... NS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).Read more
PE, Closed
, Model Year: 2002
TURN SIGNAL FAILURES
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD
... SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
RQ, Closed
, Model Year: 1997
WINDSHIELD WIPER FAILURE
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE W
... IPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.Read more
EA, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES O
... N THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)Read more
RQ, Closed
, Model Year: 1999
TURN SIGNAL FAILURES
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).OD
... I OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERI
... NG ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.Read more
EA, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFO
... RMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.Read more
PE, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND
... APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.Read more
EA, Closed
, Model Year: 2000
TURN SIGNAL FAILURES
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1
... , 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.Read more
DP, Closed
, Model Year: 1999
ENGINE COOLANT BOILS OVER
There is no summary currently available
PE, Closed
, Model Year: 2000
TURN SIGNAL FAILURE
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.E
... LECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.Read more
EA, Closed
, Model Year: 1997
POWER RACK AND PINION STEERING FAILURE
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE, Closed
, Model Year: 1997
STEERING RACK AND PINION
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTA
... INED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.Read more
EA, Closed
, Model Year: 1997
WINDSHIELD WIPER
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF
... THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.Read more
EA, Closed
, Model Year: 1997
STOP LAMP ASSEMBLY OVERHEAT
There is no summary currently available
PE, Closed
, Model Year: 1997
WINDSHIELD WIPER
There is no summary currently available
PE, Closed
, Model Year: 1998
STOP LAMP
There is no summary currently available