Complaint Statistics
561 total complaints
33 crashes 12 fires 36 injuries 1 deaths
Top Reported Components
| Component | Complaints |
| ENGINE | 117 |
| ELECTRICAL SYSTEM | 69 |
| UNKNOWN OR OTHER | 52 |
| POWER TRAIN | 50 |
| SERVICE BRAKES | 40 |
| ELECTRONIC STABILITY CONTROL (ESC) | 31 |
| STEERING | 30 |
| FUEL/PROPULSION SYSTEM | 22 |
| WHEELS | 18 |
| AIR BAGS | 17 |
Incident date: Mar 6, 2026
3 to 4 months ago my truck steering wheel light with an exclamation point will appear and my steering wheel will lock up and it is hard to steer unless I cut the truck off and back on, it is so dangerous that it went out when I was in the middle of a turn that I almost ran into a truck. I cannot get
... this issue fixed because my warranty ran out. So what am I to do. It's terribly scary. I Haven't had it checked put i had a paper from Kia headquarters for it to be fixed free of charge within the warranty date but it has expired and I can't get it done. Something to do with the electric power steeringRead more
Incident date: Feb 6, 2026
I drive a 2023 Ford escape active, 8F35 transmission, with 111,114 miles on it. I purchased my car in July 2025 from truauto of Ladson SC with 93,000 miles on it. Had a transmission complete failure in December 2025 (5 months after buying). Ford dealership in Valdosta Georgia (where I lived) was no
... help in trying to get it fixed and it sat on there lot for a months or so, because it was undriveable. I got it towed back to SC to get it fixed by a local transmission shop and it is being halted due to a current planetary lawsuit with these cars for parts. I have now been without a car for 2-3 months and have forked over $6,000+ to get this car fixed. I was not told about any known transmission issues when I bought this car (verbally or written) from Truauto, nor was I contacted about any recall from Ford and I was denied a Remanufactured transmission at the dealership that I went to to get the car fixed. I am out of warranty but that still doesn’t explain a transmission failure in a close to brand new car regardless of miles. I have already paid the $5400 or so for the repair at the local shop and it has yet to be fixed due to lack of availability of parts.Read more
Incident date: Feb 13, 2026
Multiple times in the last year, I would be driving and it felt like my steering wheel would stick when navigating turns on the road, enough so that I would be turning my hands to turn the wheel and I would feel resistance like the car was slightly trying to fight me on the direction I wanted to go.
... Enough so that myself and others who have driven my vehicle have also noticed the random slight resistance. I can see that there is a recall for this exact problem with the same year make and model for my car, but for some reason my VIN does not come up under recall when I search it, even though I have experienced the problem that is being recalled. I’m worried that it is going to happen at a crucial moment and I would just like to know if my car should in fact be part of the recall list and for some reason is not.Read more
Incident date: Jan 2, 2026
I have found multiple times that the Instrument Panel (IPC) display and the center Infotainment displays have gone dark while driving. This has put me in unsafe driving situations because I am unable to monitor my speed and other important information displayed on the dashboard, or to control critic
... al safety controls such as headlights, and other ADAS safety controls. Several software updates have been installed by the dealership, but the problem has persisted, suggesting a hardware issue with the radio unit. The manufacture insist it is a software problem and that they are working on a solution. Declining to replace the radio under warranty, additionally, they want me to wait until a new update is released, and in the meantime, my bumper-to-bumper warranty is about to expire. I have found that the radio unit is the main control module for both displays, multiple ADAS controls, and Headlights, and it should be recalled, with the manufacturer extending the warranty or including the radio as a safety feature under the extended powertrain warranty.Read more
Incident date: Jan 2, 2026
Stall or hesitant acceleration which has caused many unsafe situations for me and my family. This happens frequently since the vehicle was purchased new.
Incident date: Jan 2, 2026
I have found multiple times that the Instrument Panel (IPC) display and the center Infotainment displays have gone dark while driving. This has put me in unsafe driving situations because I am unable to monitor my speed and other important information displayed on the dashboard, or to control critic
... al safety controls such as headlights, and other ADAS safety controls. Several software updates have been installed by the dealership, but the problem has persisted, suggesting a hardware issue with the radio unit. The manufacture insist it is a software problem and that they are working on a solution. Declining to replace the radio under warranty, additionally, they want me to wait until a new update is released, and in the meantime, my bumper-to-bumper warranty is about to expire. I have found that the radio unit is the main control module for both displays, multiple ADAS controls, and Headlights, and it should be recalled, with the manufacturer extending the warranty or including the radio as a safety feature under the extended powertrain warranty.Read more
Incident date: Mar 3, 2022
Power completely dropped while driving in traffic. This occurred several times. I could have easily been rear ended. Also, I could have been stuck within an intersection, I could have been broadsided. I see researched this issue and found it was widely written about in KIA EV6 online forums. Kia
... should have checked for issues before I leased the 2025 EV and informed me before I made a decision to lease vehicle. This occured in first weeks I drove the new car.Read more
Incident date: Sep 10, 2025
The tire had complete tread separation or delamination. It almost caused me to wreck.
Incident date: Sep 10, 2025
The tire had complete tread separation or delamination. It almost caused me to wreck.
Incident date: Sep 8, 2025
The vehicle has now been at the dealership for almost two weeks. I drove the car in under its own power and was shocked to learn that it needs a new engine (long block) due to a known issue described in a Technical Service Bulletin (TSB) 19-2346 After doing my own research, I discovered that this i
... s a widespread problem with the Ford 2.0L engine, and the dealership confirmed this by stating they’ve replaced hundreds due to this defect. I then contacted Ford directly, but was told by customer service that the vehicle is out of warranty, and nothing could be done. The Ford case number is [XXX]. Let me be clear: this is not normal wear and tear. A major engine failure at only 63,000 miles is completely unacceptable — especially in a Certified Pre-Owned (CPO) vehicle, which I was sold as reliable transportation. I now realize that Ford and its dealers have been knowingly selling vehicles with a manufacturing defect, without taking responsibility when those vehicles inevitably fail. This is a documented defect in the engine block, as acknowledged by Ford in the TSB. Yet there is no recall. Why? This issue poses a serious safety risk, not to mention a massive financial burden for consumers who trusted Ford’s certification and quality standards. It is deeply concerning that Ford has chosen to avoid accountability, leaving owners like myself to pay for expensive repairs stemming from your own design flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Sep 8, 2025
I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to
... get it out of te middle of the road.Read more
Incident date: Sep 8, 2025
Transmission shuttering mostly at interstate speeds but as slow as 35 mph. Under light to medium light pedal acceleration. Truck feels as if it's going over Road ripples. I'm disappointed to find out this is a common problem with Chevy 8-speed Transmissions. It happens every time I drive it. From ti
... me to time it'll shake the truck a little violentlyRead more
Incident date: Sep 8, 2025
Driving certain freeway speeds will cause the f150 to downshift and lose speed could cause a serious collision on major roadways. This is happening all the time now.
Incident date: May 5, 2025
The backup camera is dysfunctional. It shows an inverted, upside-down image, sometimes it is just black or unavailable, it is glitchy. It is available for inspection upon request. The errors have made it unsafe to backup or see oncoming (from the rear) traffic. It is a known issue with a known rec
... all. It is still ongoing with no solution "parts are not available" - for an unreasonable amount of time. It's a 2019. It's had problems since it was designed, yet it's SIX YEARS LATER and FORD has NOT come up with a solution. I have had it inspected by the FORD service department at the local dealership, and they have no clue other than that it's under recall without a solution. Sometimes the system tells you the camera isn't working, other times it doesn't. Where is the enforcement?Read more
Incident date: Aug 25, 2023
Steering Service Fault and Avancetrac Service popped up while driving, vehicle has 110k miles. Lost all power steering, so we pulled off into the closest parking lot. Code U3000 pulled up with a code reader, waiting to have vehicle towed to Ford for a solution.
Incident date: Aug 25, 2023
2019 Ford Edge with 8F35 transmission, there were no warning lights or codes. Shuddering and jerking both while accelerating and at cruising speeds. At steady highway speed, engine speed would jump by hundreds of RPM a few times times per minute. Problem started at about 70,000 miles and gradually g
... ot worse. Changed transmission fluid at 85,000 miles, despite owner's manual recommendation to change at 100,000 miles. Fluid was completely brown, with no trace of red. Shuddering improved but not eliminated.Read more
Incident date: Aug 22, 2025
We purchased this 2025 Chevy Traverse on 6-13-2025. The dash goes dark/blank thus not allowing me to know the speed, amount of gas nor any information on the driving including driver assist measurements. I have taken the car in twice with no satisfaction. I received it back on Friday - 8/22/2025
... and within 3 miles the screen was blank again. This makes the vehicle unsafe and dangerous.Read more
Incident date: Oct 1, 2021
ADAS System malfunctions, 4WD malfunctions, Vehicle will randomly shut off during driving.
Incident date: Oct 1, 2021
ADAS System malfunctions, 4WD malfunctions, Vehicle will randomly shut off during driving.
Incident date: Jul 1, 2025
Rear drivers side seat belt/airbag combo locked in place and will not retract.
Incident date: Jul 1, 2025
Rear drivers side seat belt/airbag combo locked in place and will not retract.
Incident date: Oct 2, 2023
The contact owns a 2013 Hyundai Elantra. The contact stated that while starting the vehicle, the steering wheel was very loose. The contact stated that while driving at various speeds, the contact was forced to grip the steering wheel with force with the front of the vehicle abnormally shaking. The
... contact depressed the brake pedal and the shaking of the front of the vehicle increased. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was advised that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,501.Read more
Incident date: Oct 2, 2023
Driving down the freeway, with no previous issues at 80MPH. Next thing the truck stalls and won't restart. Vehicle jumped and runs when connected stops immediately once unjumped. Replaced battery at 51,000 miles and vehicle runs fine. Concern is the alternator is not strong enough to power the v
... ehicle if the battery dies for mysterious reasons.Read more
Incident date: Oct 2, 2023
Waiting 3 years for recall repair
Incident date: Jun 12, 2025
The contact owns a 2005 Nissan Altima. The contact stated while driving approximately 45 MPH and depressing the accelerator pedal, the vehicle made an abnormal grinding and whining sound. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where an unkno
... wn diagnosis was made, and the contact was referred to the dealer for assistance. The vehicle was taken to a local dealer, where it was diagnosed and determined that the power steering pump needed to be replaced. The vehicle was repaired; however, the failure recurred, and the vehicle stalled while driving at various speeds and while at a complete stop at the red traffic light. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the crankshaft position sensor had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 07V527000(Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.Read more
Incident date: May 28, 2025
The panel in the car glitches as you’re driving, you can’t use CarPlay because it keeps switching to the radio back and forth randomly. Also while you’re using maps, it turns off your route in the middle of your driving.
Incident date: Apr 30, 2025
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission control module and canister purge valve neede
... d to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,595.Read more
Incident date: Nov 25, 2024
The contact owns a 2015 Ford F-250. The contact stated that upon taking the vehicle to an independent mechanic for an inspection, the mechanic discovered metal shavings inside the engine oil. The manufacturer was notified of the failure, and the contact was referred to a Ford dealer for a diagnostic
... test. The contact was informed that the failure was related to a defective fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was approximately 61,000.Read more
Incident date: Apr 3, 2025
Since purchasing the vehicle august 2024, I have experienced a noticeable noise emanating from the front axles whenever I turn the steering wheel in either direction. This noise is concerning and suggests a potential mechanical problem. I have taken my vehicle to Ocean Honda ventura on two separate
... occasions for diagnosis and repair of this issue. On both instances, the front axles were replaced. However, the noise persists even after these replacements. During my most recent visit on 04/03/2025, I was informed by Honda representatives that they have exhausted all current solutions and that there is nothing further they can do to resolve the noise issue at this time. I am deeply concerned about this ongoing problem. The persistent noise when turning indicates a potential defect that could compromise the safety and reliability of my vehicle. Despite two attempts at repair involving the replacement of the front axles, the issue remains, and Honda has indicated an inability to provide a further remedy. I request that the NHTSA investigate this matter. I believe this may be a more widespread issue affecting other 2024 Honda Prologue vehicles and poses a potential safety risk to drivers.Read more
Incident date: Mar 3, 2025
Oil Filter Housing failed and coolant gushes all out which makes the car undrivable and risk of engine overheating and failure.
Incident date: Mar 3, 2025
I was driving on a blacktop road doing 60mph when I topped a hill and suddenly the road surface changed to mud and deep puddle of water , as I hit my brakes all the ABS BRAKE AND ANTI SKID LIGHTS on my dash lite up and the tires locked up and i slide almost sideways into a massive puddle of water at
... a very dangerous angle. The force of it was very difficult to steer my truck back straight to miss the bridge rails that was just yards ahead. Now the dodge dealership tells me the ABS BRAKE CONTROL MUDULE is under engineering review and can't be replaced because it's on back order. So for my safety I've parked it and bought a chevy . Will sell dodge when fixed if part recalled to make dodge fix it please.Read more
Incident date: Mar 3, 2025
I was driving on a blacktop road doing 60mph when I topped a hill and suddenly the road surface changed to mud and deep puddle of water , as I hit my brakes all the ABS BRAKE AND ANTI SKID LIGHTS on my dash lite up and the tires locked up and i slide almost sideways into a massive puddle of water at
... a very dangerous angle. The force of it was very difficult to steer my truck back straight to miss the bridge rails that was just yards ahead. Now the dodge dealership tells me the ABS BRAKE CONTROL MUDULE is under engineering review and can't be replaced because it's on back order. So for my safety I've parked it and bought a chevy . Will sell dodge when fixed if part recalled to make dodge fix it please.Read more
Incident date: Feb 14, 2025
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact attempted to restart the vehicle; however, the vehicle failed to start. Additionally, the contact stated that the failure had occurred on a busy highway. The vehicle was towed
... to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,000.Read more
Incident date: Feb 18, 2025
The contact owns a 2019 Ford Explorer. The contact received a notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that upon inspection, he noticed the sealant on both the front driver side and front passenge
... r side A-pillar trims had started to deteriorate. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the failure. VIN tool confirms parts not available.Read more
Incident date: Feb 18, 2025
Maufacturer failed to address safety recall repair in a timely manner
Incident date: Feb 18, 2025
The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th
... e dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Feb 13, 2025
The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment
Crash
2 injured
Incident date: Feb 13, 2025
The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal sound coming from the front driver's side door. The door failed to stay ajar when needed. Additionally, the contact stated that the door swung open unexpectedly while parked on an angle. There was no warning light ill
... uminated. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.Read more
Incident date: Feb 13, 2025
The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal sound coming from the front driver's side door. The door failed to stay ajar when needed. Additionally, the contact stated that the door swung open unexpectedly while parked on an angle. There was no warning light ill
... uminated. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.Read more
Incident date: Jan 3, 2024
Had vehicle towed to Orange Coast Chrysler Jeep Dodge and Ram 11/4/24 due to vehicle being unable to start. Error message in vehicle indicated "Service Hybrid System"" and "Service Charging System" Vehicle was left at dealership pending inspection. 12/5/24 I contacted dealer asking for update and
... was told Chrysler STAR case was opened for vehicle for hybrid battery. No further information was provided. 1/5/25 I contacted dealer again for update. Was told Chrysler engineer had attempted diagnosis/ repair of vehicle including application of current recall 73B (NHTSA Recall ID 22V-077) but was unsuccessful. Was told another Chrysler engineer must be brought in to assess/ repair vehicle.Read more
Incident date: Nov 30, 2024
had brake issues a year into getting vehicle went back multiple times and blackstone toyota couldn’t fix issue still can’t and still there at dealer and now there’s airbag safety recall car has been at dealership for 4 months no resolution
Incident date: Nov 30, 2024
I purchased all available packages which include pedestrian warning in rear and front, collision warning and automatic breaks, rear collision warning, etc… none of the systems have worked except for the parallel parking assist but now it is starting to malfunction and apply the breaks 100% while I
... am driving or parking causing near collisions and inability to to move my car while on the road. I also purchased 5G cell service in the car and it has no cell service but says it does however it forces me to use my phone to connect to cellular service through the car. This has created many issues, one being that the gps of my car is off by a few miles to many miles, the navigation system telling me to go the wrong way, requiring me to focus on getting my phone to connect to the car while driving and causing dangerous situations.Read more
Incident date: Nov 30, 2024
I purchased all available packages which include pedestrian warning in rear and front, collision warning and automatic breaks, rear collision warning, etc… none of the systems have worked except for the parallel parking assist but now it is starting to malfunction and apply the breaks 100% while I
... am driving or parking causing near collisions and inability to to move my car while on the road. I also purchased 5G cell service in the car and it has no cell service but says it does however it forces me to use my phone to connect to cellular service through the car. This has created many issues, one being that the gps of my car is off by a few miles to many miles, the navigation system telling me to go the wrong way, requiring me to focus on getting my phone to connect to the car while driving and causing dangerous situations.Read more
Incident date: Dec 6, 2024
The head unit is delaminating making navigation, bluetooth connection, radio inoperable. The screen flashes through different screens which is a safety hazard. I filed a claim with Subaru Care and they offered only $500 assistance on a $1600 repair for a 2019 with about 78,000 miles.
Incident date: Dec 6, 2024
The contact owns a 2023 Ford Maverick equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: 225/65/R17, DOT Number: 1P50FBC3K. The contact stated while his wife was driving approximately 65 MPH, she heard an abnormal bang or popping sound. The contact stated that the low tire pressur
... e warning light for the rear driver's side tire was displayed. The contact stated that his wife stated that the tire pressure fell to zero pressure in seconds. The contact stated that his wife was able to exit the highway and called the contact. The contact arrived and changed the tire and had not observed any damages to the tire, and there were no signs of a blowout. The contact stated that prior to the tire failure he had noticed that all four tires had a single indent on the sidewall the width of a pencil starting at the rim and running to where the sidewall the tread was joined. The vehicle was not taken to a dealer or tire dealer. The tire was not diagnosed. The vehicle manufacturer was notified of the failure. The approximate vehicle and tire failure mileages were 15,000.Read more
Incident date: Dec 6, 2024
The contact owns a 2016 Ford Fiesta. The contact stated while driving 25-30 MPH, the vehicle was shuddering as if it would stall, and the vehicle made an abnormal whining sound. The contact stated that the failure also occurred while driving over a speed bump. The contact had noticed that the failur
... e mostly occurred while driving at low speeds and while the RPMs were low. Additionally, the contact stated that the transmission was slipping while driving and making right turns. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed and needed to be replaced. The dealer determined that the failure was related to an undisclosed recall. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided unless the VIN was added to the unknown recall. The failure mileage was approximately 71,600.Read more
Incident date: Dec 2, 2024
The contact owns a 2018 Acura ILX. The contact stated that the vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet avai
... lable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.Read more
Incident date: Dec 2, 2024
This is the 3rd time that my 2yr old Tuscon failed and had to be towed in a 4 month period. I was at a light and when it turned green, the vehicle barely moved when I pressed on the accelerator. I was only able to drive a few feet and pulled over and had to have it towed again. They are only replaci
... ng the fuel injectors as they fail!!Read more
Incident date: Sep 4, 2024
another attachment!
Incident date: Sep 10, 2024
Image on the backup camera is flipped. I checked online forums and it seems like this is a common problem without an adequate solution to make backing safe
Showing 50 of 561 complaints.
Technical Service Bulletins, 2014 CHEVROLET MALIBU
2,270 manufacturer communications from 1339 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 322 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 234 |
| 110000 ELECTRICAL SYSTEM | 227 |
| 060000 ENGINE AND ENGINE COOLING | 133 |
| 060000 ENGINE (PWS) | 118 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 96 |
| 353000 EQUIPMENT:ELECTRICAL | 83 |
| 100000 POWER TRAIN | 71 |
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
350000 EQUIPMENT
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
110000 ELECTRICAL SYSTEM
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
100000 POWER TRAIN
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Showing 100 of 2,270 bulletins.
NHTSA Safety Investigations, CHEVROLET MALIBU
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA, Open
, Model Year: 2020
DTN Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serio
... us or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.Read more
EA, Closed
, Model Year: 2004
Turn Signal Lamps
GM designed the MY 2004 and 2005 Chevrolet Malibu and Malibu Maxx vehicles with a daytime running lamp (DRL) system that uses the same filament (the high power filament of a dual filament bulb) as the front turn signals.The high power filament operates at full battery voltage when functioning as a D
... RL.The DRL is illuminated whenever the headlamps are off, increasing the duty cycle of the front turn signal bulb.The MY 2003 and earlier Malibu vehicles (Malibu Maxx was not manufactured for sale in the U.S. prior to MY 2004) used a headlamp based design, operated at a reduced voltage, for the DRL function; GM reverted back to this design on the MY 2006 and later Malibu and Malibu Maxx vehicles. Filament based bulbs have a finite life (hours of illumination) for any given operating voltage.As a result, increasing the duty cycle of a bulb typically decreases the life span of the bulb.GM identified and addressed two front turn signal/DRL and rear turn signal bulb quality issues early in MY 2004 production, however vehicle warranty claims for failed bulbs continued to occur.To address the high warranty levels of bulb failures (90% of the warranty claims submitted to ODI by GM were bulb failures and 10% were socket failures), GM issued a technical service bulletin in March 2006 advising dealers to use a new specification of bulb when addressing service failures, and to also inspect the electrical sockets for thermal damage and replace if necessary.In June 2006 (after subject vehicle production ended) GM changed the turn signal bulb specification to that of the TSB bulb in vehicle production also.To date, ODI has not identified any allegations of crash, injury, or fire related to the alleged defect even though the subject vehicles have experienced 5 - 6 years of field exposure.ODI's analysis of consumer complaints, both VOQ and manufacturer, shows a declining trend.The warranty rate for turn signal bulb replacement is high however statistical analysis of the warranty data suggests that the majority of the original equipment bulbs have already been replaced.GM conducted a safety recall (06V-263) for MY 2004-2005 Cadillac XLR to replace the front turn signal/DRL bulbs and the electrical sockets.However GM advised that the turn signal/DRL bulbs/sockets on the subject vehicles differ from those on the recalled XLRs in several respects, including using bulb sockets with four electrical terminals as opposed to three, which improves the electrical connection, allows the bulb to operate at a lower temperature, and adds stability to the bulb in the socket; operating at a lower voltage, which increases vehicle bulb life; using vented headlamps, which allows bulbs to run cooler than those installed in a non-vented XLR headlamp; and using a clear bulb, which runs cooler than the amber bulbs installed on the XLR.Additionally, the warranty claim level related to subject vehicle sockets is unremarkable compared to other defect investigations into defective socket assemblies.A safety-related defect trend has not been identified at this time.Further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.See attached report for further information.Read more
PE, Closed
, Model Year: 2004
TURN SIGNAL LAMPS
THE SUBJECT VEHICLES MAY EXPERIENCE LOSS OF FUNCTION OF ONE OR MORE OF THE PARK, TURN, STOP OR DAYTIME RUNNING LAMPS (DRL).FAILURE OF THE BULB MAY ALSO INCLUDE DISCOLORATION (HEAT DAMAGE) TO THE BULB SOCKET.GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) NUMBER 06-08-42-004C INSTRUCTS TECHNICIA
... NS TO EXAMINE THE LAMP HOUSING FOR SIGNS OF DISCOLORATION AND TO REPLACE THE BULBS AND OR SOCKETS DEPENDING ON THE SEVERITY OF THE DISCOLORATION AND THE CONDITION OF THE BULBS AND SOCKETS.THE SCOPE OF INVESTIGATION IN THE PRELIMINARY EVALUATION (PE08-062) WAS THE 2004 MALIBU/MAXX.HOWEVER, THE AGENCY EVALUATED GM'S WARRANTY DATA WHICH INDICATES THAT THE 2005 MODEL YEAR (MY) MALIBU AND MALIBU MAXX VEHICLES ARE ALSO AFFECTED BY THIS CONDITION.THIS INVESTIGATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA09-004).Read more
PE, Closed
, Model Year: 2002
TURN SIGNAL FAILURES
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD
... SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
RQ, Closed
, Model Year: 1997
WINDSHIELD WIPER FAILURE
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE W
... IPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.Read more
EA, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
IN PERFORMING THIS ENGINEERING ANALYSIS, ODI DETERMINED THAT THE ELECTRIC POWER STEERING SYSTEM IN THE SUBJECT VEHICLES CAN MALFUNCTION OR FAIL, CAUSING THE DRIVER TO LOSE POWER STEERING ASSISTANCE; HOWEVER, DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES O
... N THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: - GM ISSUED CUSTOMER SATISFACTION CAMPAIGN (CSC) 04050A INDECEMBER 2004 TO ADDRESS THE ALLEGED DEFECT IN APPROXIMATELY58,700 SUBJECT VEHICLES, ENCOMPASSING AT LEAST 97 PERCENT OF THECOMPLAINT AND WARRANTY CLAIMS POPULATION.VEHICLES OUTSIDE THECSC 04050A POPULATION CONTAIN A NEWLY DESIGNED TORQUE ANDPOSITION SENSOR AND HAVE EXPERIENCED A RELATIVELY LOW COMPLAINTRATE.THIS CUSTOMER SATISFACTION CAMPAIGN PRESENTLY HAS ACOMPLETION RATE OF 52%. - THE IMPACT ON THE DRIVER?S ABILITY TO CONTROL THESE RELATIVELYSMALL AND LIGHT VEHICLES WAS LIMITED.VRTC TEST ENGINEERS WEREUNABLE TO INDUCE A FAILURE MODE THAT WOULD CAUSE THE EPS TOSUBSTANTIALLY LIMIT THE DRIVER?S ABILITY TO TURN THE VEHICLE IN APARTICULAR DIRECTION OR TO PROVIDE THE DRIVER WITH UNINTENDEDPOWER ASSISTANCE.- THERE IS NO RISK OF FIRE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED BY THE CIRCUMSTANCES.(FOR FURTHER DETAILS SEE ATTACHED ENGINEERING ANALYSIS (EA04-018)CLOSING REPORT.)Read more
RQ, Closed
, Model Year: 1999
TURN SIGNAL FAILURES
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).OD
... I OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE, Closed
, Model Year: 2004
LOSS OF ELECTRIC POWER STEERING
ODI OPENED PE04-031 BASED ON EIGHT REPORTS OF ALLEGED POWER STEERING FAILURE IN THE SUBJECT VEHICLES.THE COMPLAINTS ALLEGE THAT THE DRIVER SUDDENLY LOST ALL ELECTRIC POWER STEERING ASSISTANCE WITHOUT WARNING MAKING THE VEHICLE DIFFICULT TO STEER. THE SUBJECT VEHICLE UTILIZES AN ELECTRIC POWER STEERI
... NG ASSIST SYSTEM (EPS) THAT PROVIDES VARIABLE STEERING ASSISTANCE BASED ON STEERING WHEEL TORQUE, STEERING WHEEL POSTION, AND VEHICLE SPEED.GENERAL MOTORS DOCUMENTS IDENTIFIED THE FOLLOWING TWO FACTORS THAT CONTRIBUTED TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES: A.CONTAMINATION OF THE TORQUE AND POSITION SENSOR FROM THESEPARATION OF GREASE APPLIED TO THE STEERING COLUMN ASSEMBLY. B.ELECTRICAL NOISE GENERATED ON THE POWER AND GROUND SLIP RING SURFACES OF THE TORQUE AND POSITION SENSOR.THE NOISE IS GENERATED AS THE SENSOR CONTACT BRUSHES MOVE ALONG THE SLIP RING SURFACES WHEN THE STEERING WHEEL IS ROTATED.ODI'S ANALYSIS SHOWED FAILURERATES THAT ARE OF CONCERN TO ODI AND INDICATED THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.Read more
EA, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFO
... RMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.Read more
PE, Closed
, Model Year: 1999
FRONT SUSPENSION COIL SPRING FRACTURE
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND
... APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.Read more
EA, Closed
, Model Year: 2000
TURN SIGNAL FAILURES
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1
... , 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.Read more
DP, Closed
, Model Year: 1999
ENGINE COOLANT BOILS OVER
There is no summary currently available
PE, Closed
, Model Year: 2000
TURN SIGNAL FAILURE
ODI OPENED THE INVESTIGATION BASED ON 9 COMPLAINTS OF TURN SIGNALS OPERATING SPORADICALLY ON THE 2000-2001 CHEVROLET MALIBU.THE TURN SIGNALS QUIT WORKING WITHOUT WARNING AND MAY OCCUR WHILE THE VEHICLE IS IN MOTION OR STANDING STILL.GM IDENTIFIED THE HAZARD SWITCH AS THE ROOT CAUSE OF THIS PROBLEM.E
... LECTRICAL CURRENT TO THE TURN SIGNAL PASSES THROUGH THE HAZARD SWITCH.FAILURE OF THE HAZARD SWITCHRESULTS IN LOSS OF TURN SIGNALS AND HAZARD LIGHTS.GM REPORTS 318, 184 AND 201 CONSUMER COMPLAINTS FOR THE MALIBU, ALERO AND GRAND AM RESPECTIVELY.GM ALSO REPORTS THE FOLLOWING MODELS HAVE THE SAME DESIGN TURN SIGNAL/HAZARD SWITCH AS THE CHEVROLET MALIBU: CHEVROLET CORVETTE, MONTE CARLO, AND IMPALA; OLDSMOBILE INTRIGUE AND ALERO; AND THE PONTIAC GRAND AM.THE COMPLAINT AND WARRANTY DATA SHOW THE HIGHEST OCCURANCE OF THE PROBLEM IN THE MY 2000-2001 MALIBU, ALERO, AND GRAND AM.Read more
EA, Closed
, Model Year: 1997
POWER RACK AND PINION STEERING FAILURE
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE, Closed
, Model Year: 1997
STEERING RACK AND PINION
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTA
... INED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.Read more
EA, Closed
, Model Year: 1997
WINDSHIELD WIPER
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF
... THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.Read more
EA, Closed
, Model Year: 1997
STOP LAMP ASSEMBLY OVERHEAT
There is no summary currently available
PE, Closed
, Model Year: 1997
WINDSHIELD WIPER
There is no summary currently available
PE, Closed
, Model Year: 1998
STOP LAMP
There is no summary currently available