Complaint Statistics
140 total complaints
6 crashes 3 fires 5 injuries
Top Reported Components
| Component | Complaints |
| UNKNOWN OR OTHER | 20 |
| ENGINE | 18 |
| ELECTRICAL SYSTEM | 15 |
| POWER TRAIN | 11 |
| STEERING | 9 |
| SERVICE BRAKES | 8 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 7 |
| FUEL/PROPULSION SYSTEM | 6 |
| SUSPENSION | 5 |
| EXTERIOR LIGHTING | 5 |
Incident date: Jun 30, 2026
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 26V366000 (Tires); however, the part to do the recall repair was not yet available. Two local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for
... the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Read more
Incident date: Jun 30, 2026
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance Assist (FCA) warning light was intermittently illuminated. The dealer was notified of the failure and attributed the issue to inclement weather. The contact stated that wh
... ile stopped, the vehicle was rear-ended because the brake lights failed to illuminate. The contact sustained lower back and shoulder injuries, was transported by ambulance to the hospital, and required ongoing injection treatments. A Police report was filed. The vehicle was towed to a dealer and repaired for rear-end and passenger-side damages; however, the cause of the brake lights' failure was not determined. Additionally, the contact stated that while attempting to accelerate from a complete stop at a traffic light, the vehicle stalled and was struck on the front driver's side by another vehicle. The crash caused the vehicle to spin, and the front end detached. The air bags failed to deploy, and a system failure message was displayed. The contact sought medical attention the following day. The contact sustained a dislodged left thumb bone which required surgery, a cast, and injections for left arm pain, as well as shoulder, neck, hip, and aggravated lower back pain. A Police report was filed. The second failure had occurred at [XXX]. The vehicle was towed to the auto body shop at the dealer and repaired; however, neither the dealer nor the insurance adjuster determined the cause of the vehicle stalling. The contact associated the failure with an unknown recall notification. The manufacturer was not notified of the failures. The failure mileage was unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Crash
1 injured
Incident date: Jun 30, 2026
The paint is peeling in sheets, especially above the windshield, leaving the vehicle unprotected and vulnerable to rust. There were no chips or damage in this area prior to the paint beginning to peel away and once it started it's been progressing very quickly. Other owners have reported similar iss
... ues with this paint color (I believe it's pearl white) in Kia other forums onlineRead more
Incident date: Jul 16, 2026
Purchased new, Feb, 2020. Received piston ring defect recall notice (SC209). Serviced by dealer July, 2021. In 2025, noticed engine knocking noise. Car stalling out. No warning lights. Car 3 quarts low on oil. Consumption tests proved excessive oil used. Piston ring soak (Kia's "solution") d
... id nothing to reduce oil use. After ring soak, oil still low at 1000 mile test. I stressed my belief the engine needs replacement and a ring soak is a band aid, NOT a permanent fix. Was asked to drive 3000 miles, check the oil, and top off if necessary. The engine was noisy during this test. At the 3000 mile mark, I pulled the dipstick. Bone dry. Drove to the dealer and told them it was very low. They sent me to the lounge and said they would pull the car in and come get me. When they didn't come, I went to check, to find a service rep putting oil in my car out in the parking lot. He claimed it was only about one quart low. Then, another consumption test at 1000 miles. Low again. They wanted to do another 1000 mile check after this. They changed the oil and told me to come back at 1000 miles. When I came back, I asked to be present to witness the oil level. They took me to the lounge, said they were pulling the car into the shop, and would come get me. Again, they pulled the stick without my presence, and told me it was full. Now, they want me to do another 4000 mile test. I took the vehicle to two independent mechanics. Their borescope inspection proved engine damage. I have filed a complaint with Kia Corporate and it seems to be falling on deaf ears. I demand a full refund at this point! Kia has lost my trust, both in quality and customer service. I have all the maintenance records and a written statement regarding engine damage, along with photos from the borescope.Read more
Incident date: Jun 13, 2026
My 2019 F-150 has only 25,000 miles. The dealership has confirmed transmission failure requiring a $9,000 replacement. A transmission is expected to last significantly longer than 25,000 miles. I have maintained the vehicle. This is an extraordinary premature failure on a critical part of the vehic
... le and it poses a massive safety liabilityRead more
Incident date: Feb 25, 2026
The contact owns a 2021 Kia Sorento. The contact stated that while driving rotating noise coming from and louder when accelerating. The was taken to local mechanic transmission. The vehicle was taken to the local dealer who diagnosed that the transmission needed to the be replaced. A transmission so
... ftware update was performed but the failure continued to occur. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously service under the NHTSA Campaign Number: 22V760000(POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 80,000.Read more
Incident date: Feb 25, 2026
On at least 3 occasions in the past nine months, when the cruise control was ON, the adaptive cruise control feature suddenly applied the brakes on our 2025 Kia Telluride. The last incident happened in May when there was NO vehicle in front of or on either side of our vehicle. Another time the brake
... s were suddenly applied while attempting to pass a vehicle at about 70 mph. As soon as our vehicle entered the passing lane, the brakes suddenly slowed our vehicle down to 45-50 mph, almost causing a rear end collision with another vehicle approaching our vehicle in the passing lane at a high speed. This only happens when the vehicle is in the cruise control mode and we ARE NOT applying the brakes. The vehicle is available for inspection upon request. The dealer was NOT able to reproduce the problem. We reported this to Kia Customer Care - Case #XXX on or about Feb. 21, 2026. Customer care orally responded to our report, denying any software or design problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Apr 17, 2026
Steering sticks/locks while driving requires excessive input. Feels like the lane departure is controlling the steering and fighting you for control. There is a recall for the same issue but our VIN is not included. Honda needs to re-evaluate to expand RECALL as this appears to apply to more than th
... e original recalled VIN’s.Read more
Incident date: May 5, 2026
Transmission bearing failure. Whining noise started about 2 months ago and continually got worse before complete transmission failure.
Incident date: Feb 25, 2026
The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, several other unknown warning lights were intermittently illuminated. The contact stated that the hybrid system was inoperable and faile
... d to function properly, and the charging system failed to fully charge the vehicle. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags). The vehicle was taken to the dealer, where it was diagnosed with several electrical failures. The side curtain air bags failed to operate as needed, and the contact was informed that the side curtain air bags needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 51,416.Read more
Incident date: Mar 14, 2025
While traveling at approximately 80 mph on the highway, my vehicle suddenly lost all response to the accelerator pedal. Despite continued pressure on the gas, the vehicle rapidly decelerated to approximately 40 mph on its own. There were no warning lights, unusual noises, or physical indicators of a
... problem before, during, or after the event. I was able to safely navigate the vehicle off the highway. The vehicle appeared to operate normally afterward. The following day, I brought the vehicle to a mechanic who was unable to replicate the issue and found no stored fault codes. No repairs were made. Given the known concerns surrounding the Theta II engine in this model year, I am submitting this incident for documentation purposes and to contribute to any ongoing or future investigation into sudden acceleration loss in 2013 Hyundai Santa Fe vehicles.Read more
Incident date: Mar 14, 2025
The car locked with the keys inside. This has happened multiple times. My young children were strapped into their car seats outside in the summer heat when the door locked with the keys inside. We had to have firemen/police come help. Thankfully we were able to locate the second set of keys within
... 15 minutes and the children were wet from swimming and stayed cool because we were parked in the shade and the sun was setting.Read more
Incident date: Feb 18, 2026
ICCU issue. Car showed zero percent battery after charging all night. No warning lights no errors
Incident date: Feb 18, 2026
Incident Description: While assisting a child seated in the third row, my wife leaned between the second-row seatback and the vehicle’s side pillar to unbuckle the child’s seatbelt. During this time, the second-row “3rd-row access” button was accidentally pressed, which triggered the automat
... ic powered seat movement. The second-row seat began reclining and moving without warning, and my wife’s head became trapped between the seatback and the side pillar as the seat continued to move. The powered seat did not immediately stop when resistance was encountered, creating a dangerous entrapment situation involving the head and neck area. The seat had to be manually stopped to free her. Fortunately, serious injury was avoided, but the situation posed a significant risk of head, neck, or crushing injury, especially in a family vehicle frequently used to access the third row. Safety Concern: The second-row automatic seat movement can be triggered accidentally and does not appear to have adequate obstruction detection or pinch protection. When someone is leaning into the third row (which is common when assisting children), the seat movement can create a severe head or body entrapment hazard. This appears to be a serious safety defect involving powered seat movement and inadequate obstruction detection.Read more
Incident date: Feb 18, 2026
Consistent steering wheel shake between 60-65 mph. This is a very well known issue on the 2010-2024 4Runners and it drives me and many others crazy, and feels unsafe to drive with. Will happen almost anytime I’m on the highway. My vehicle only has 48k miles. This needs to be addressed.
Incident date: Feb 14, 2026
The fuel injectors are failing, the vehicle smells of gasoline fumes in the cabin if the vehicle and we are now getting check engine lights due to emissions which I contribute to the failing fuel injectors which have been under recall for quite some time now and Ford does not seem to want to fix thi
... s issue. They can only tell us they do not have a fix yet at this time. My understanding this is a very dangerous issue as the vehicle can catch on fire due to this malfunction. I have young children who all ride in this vehicle.Read more
Incident date: Feb 14, 2026
The fuel injectors are failing, the vehicle smells of gasoline fumes in the cabin if the vehicle and we are now getting check engine lights due to emissions which I contribute to the failing fuel injectors which have been under recall for quite some time now and Ford does not seem to want to fix thi
... s issue. They can only tell us they do not have a fix yet at this time. My understanding this is a very dangerous issue as the vehicle can catch on fire due to this malfunction. I have young children who all ride in this vehicle.Read more
Incident date: Feb 14, 2026
The fuel injectors are failing, the vehicle smells of gasoline fumes in the cabin if the vehicle and we are now getting check engine lights due to emissions which I contribute to the failing fuel injectors which have been under recall for quite some time now and Ford does not seem to want to fix thi
... s issue. They can only tell us they do not have a fix yet at this time. My understanding this is a very dangerous issue as the vehicle can catch on fire due to this malfunction. I have young children who all ride in this vehicle.Read more
Incident date: Dec 22, 2025
I had a recall performed last year because my car wouldn’t drive no matter what gear I shifted it into, that was the shifter cable recall. This December I was driving and the car started to roll backwards and now no matter what gear I shifted in unless it was in e brake.
Incident date: Dec 22, 2025
2024 Prologue has a knocking sounds when turning left and right. It has only gotten worse. Honda has provided no solution and there are no parts available at Service Centers as confirmed by a Service Adviser in Escondido, CA. Honda is aware I feel unsafe driving this vehicle and made no attempt to r
... emedy the situation.Read more
Incident date: Dec 22, 2025
The radio display jumps around from stations to other displays without being touch and will cut on by itself.
Incident date: Nov 27, 2025
The onstar module failed. Also controlling the pedestrian px Proximity sensor and crosstraffic sensor. When driving slowly waiting a parking lot the vehicle locked up on the brakes with the warning message pedestrian alert. The area was clear. No pedestrians were in the vicinity This would be th
... e 3rd incident 1st was cross traffic already braking while entering a light only at a speed of 15 mph. 2nd was the cross traffic and 3rd was the pedestrian alert.. We discovered the onstar module contrs all of these functions. Contacting the dealer theu stated the module need to be replaced but there is not an ETA on the part arrival as this is a common issue with all vehicles that contain. This module. We are scared it will happen if a driver pulls in front when in traffic or put us in a precarious even deadly situationRead more
Incident date: Oct 1, 2025
The instrument cluster has gone black.
Incident date: Feb 18, 2026
The Passenger Occupant Classification System in the passenger seat is showing an airbag code of B00A0-02 on my 2018 Infiniti Q70L . The dealer cannot clear that code. The only solution is to replace the entire seat bottom (leather/foam/all electronics for raising the seat) all integrated. That part
... number is 87300-6ar3a and sells for $2800 plus labor to replace, over $600. My 2018 Infiniti Q70L only has 10300 Miles, garage kept. This integrated design has been problematic for the Q70 and Q50. Cost to repair is enormous. Infiniti should acknowledge this issue. It is a MAJOR SAFETY ISSUE, because if not repaired the passenger airbag is permanently turned off and for a failure for a car with so few miles and meticulously kept, this is unacceptable. I have 2 of the Q70's and its a matter of time before the other vehicle show the same issue.Read more
Incident date: Feb 18, 2026
I took this vehicle to the dealership for two recalls, but there is no remedy available. I Keep having these issues, every time I drive my vehicle to keep cutting off sometime it wouldn’t start and the warning light for the battery pops up, I am really scared to drive this vehicle and also I’m
... really scared to charge this vehicle because it might catch fire .Read more
Incident date: Feb 18, 2026
The car shifts into neutral on the freeway.
Incident date: Dec 4, 2025
Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA
Incident date: Dec 4, 2025
While driving, the vehicle intermittently emits an extremely loud, high-pitched static or screeching noise through the speakers. The sound is sudden, piercing, and startling. Most concerning, this occurs even when the audio system volume is turned completely off. Because the noise is so loud and un
... expected, it causes a significant distraction while operating the vehicle. The sound is comparable to an ear-piercing static burst and can make it difficult to concentrate on the road. There is no warning before it occurs, and lowering or muting the volume does not prevent it. This issue has happened multiple times and does not appear to be connected to a specific audio source (radio, Bluetooth, etc.). Given the intensity of the noise and the fact that it cannot be controlled by adjusting the volume, I believe this poses a potential safety risk.Read more
Incident date: Oct 26, 2023
When backing out of my garage the driver's side rear lower control arm catastrophically broke. Thankfully, I was traveling at slow speed so it did not cause and accident. This is a major safety concern for other Altima drivers and the drivers and occupants of vehicles around them if this type of f
... ailure would occur at highway speeds. This is a known issue for as there was an investigation which closed last year. That is unacceptable and there should be a recall. This is a severe product defect and the manufacturer should be held responsible.Read more
Incident date: Oct 26, 2023
Dear Sir/Madam, For the 3rd time now, my transmission is being rebuilt. After purchasing it from the dealership and it was still under warranty GMC Bakersfield rebuilt the transmission, then again in 2020 at 119,000 miles it broke down again and All Automatic in Bakersfield rebuilt it for $3500 a
... nd now here it is 2026 and only 60.000 miles later again All Automatic is having to rebuilt the transmission again and asking now for another $4950. I was excited to finally hear there was a recall, only to find it was only for 2014 GMC Acadia's. The transmission have failed again and yes it is available for inspection at All Automation in Bakersfield, CA on Quantico. During the course of breaking down the my safety and the safety of my children was at risk. My vehicle was jumping, jerking the RPM's were all over the place and at one point in the course of driving on the freeway it felt like it lost power and nearly stopped. This has been an ongoing problem since the purchase of the vehicle. It has been inspected and diagnosed by All Automatic. There were no warnings, messages or symptoms that were constant. It was sporadically slipping up until the time it gave out. I have spoke to several 2013 GMC Acadia owners who have the exact same problem along with the back light covers falling off and All the plastic coverings on the inside falling off.Read more
Incident date: Oct 26, 2023
Dear Sir/Madam, For the 3rd time now, my transmission is being rebuilt. After purchasing it from the dealership and it was still under warranty GMC Bakersfield rebuilt the transmission, then again in 2020 at 119,000 miles it broke down again and All Automatic in Bakersfield rebuilt it for $3500 a
... nd now here it is 2026 and only 60.000 miles later again All Automatic is having to rebuilt the transmission again and asking now for another $4950. I was excited to finally hear there was a recall, only to find it was only for 2014 GMC Acadia's. The transmission have failed again and yes it is available for inspection at All Automation in Bakersfield, CA on Quantico. During the course of breaking down the my safety and the safety of my children was at risk. My vehicle was jumping, jerking the RPM's were all over the place and at one point in the course of driving on the freeway it felt like it lost power and nearly stopped. This has been an ongoing problem since the purchase of the vehicle. It has been inspected and diagnosed by All Automatic. There were no warnings, messages or symptoms that were constant. It was sporadically slipping up until the time it gave out. I have spoke to several 2013 GMC Acadia owners who have the exact same problem along with the back light covers falling off and All the plastic coverings on the inside falling off.Read more
Incident date: Jan 21, 2026
The windshield washer fluid does not come out of the nozzles. On a wintry day, there was a lot of dirt and grime kicked up from other vehicles and I was unable to see out of the windshield and it caused a very dangerous situation. Acura knows this is an issue but does not want to accept responsibili
... ty. There is plenty of fluid in the reservoir and I made sure the nozzles were clear of debris. The vehicle has not been inspected by the dealership or anyone else. There are no warning lights.Read more
Incident date: Jan 21, 2026
This has happened twice. Once in November 2025 and then in January 2026. With super cruise engaged while going around a curve super cruse disengages and the steering wheel turns to driving straight. You have about one or two seconds to take control or crash. This happened while driving about 70 mph
... on interstate I 70 and next on Ohio 122 going about 45 mph. On I 70 it was a gentle curve and on 122 it was a much sharper curve. Super cruse must give a warning that it about to disengage that is much longer than one or two seconds.Read more
Incident date: Nov 19, 2024
Passenger daytime running lights stop working. Vehicle has low mileage but beyond warranty due to years owned.
Incident date: Jan 6, 2026
My 2022 Hyundai sonata hybrid started blowing white smoke from the exhaust. Took it to the dealership and was advised the valve that controls antifreeze failed and leaking antifreeze in exhaust. This caused the engine to overheat and would cause the engine to blow up. My car has 83,000 and was told
... the manufacturer warranty only covered to 80,000 and extended warranty would not cover the part. Was told it would cost 2659 to fix. This is part of the hybrid power train and should be covered under the 100,000 Hyundai warranty. I have seen the same issue with other sonata hybrids on the internet that is doing the same as mine. Hyundai needs to recall for this since it is a needed component for the engine.Read more
Incident date: Dec 20, 2025
I noticed that I kept receiving a low tire pressure warning on my car. I would have it filled and then a few days later, the warning appeared again. I took the car in to the dealership to let them know there is an issue with my tire on 11/24/2025. The dealership then stated that I had to pay for a r
... eplacement tire. I asked if there was any type of warranty on the tire as I have only had the vehicle for a few months. They stated I had to purchase a new tire. I do not feel that I should pay for a defected tire. I have not driven the vehicle due to safety and want help in resolving this issue as the defect should be covered.Read more
Incident date: Dec 2, 2025
Filing this complaint regarding a known safety defect affecting my 2019 Jeep Wrangler Sport - specifically the steering damper column defect commonly referred to as "Death Wobble." ISSUE: My vehicle experiences violent and uncontrollable steering wheel oscillation when hitting bumps or road imperfec
... tions at highway speeds (typically above 55 mph). This phenomenon causes the entire front end to shake violently, requiring me to immediately slow down to regain control of the vehicle. This poses an extreme safety risk to myself, my passengers, and other motorists. I believe my vehicle has an issue with steering damper failure - the exact same defect addressed in Customer Satisfaction Notification V41 issued by FCA in June 2019. THE PROBLEM: While FCA issued CSN V41 covering approximately 192,000 2018-2019 Jeep Wranglers for steering damper defects, however my VIN was excluded from this notification despite experiencing the identical safety defect. FCA selectively applied the remedy to certain VINs rather than addressing all affected vehicles from these model years. SAFETY CONCERNS: This defect creates loss of vehicle control at highway speeds, significantly increasing crash risk. The NHTSA investigation (PE19-012) identified frame weld quality deficiencies and steering-related defects in 2018-2019 Wranglers affecting approximately 270,000 vehicles. Multiple investigations have documented steering looseness, steering wobble/shimmy, and loss of steering control in these model years. MANUFACTURER REFUSAL: Despite the known defect and my vehicle exhibiting the exact symptoms addressed in CSN V41, I believe once I take it in for service, Jeep will refuse to repair this safety issue under warranty, forcing me to bear the financial burden for a known manufacturing defect. REQUEST: I request NHTSA investigate why FCA limited CSN V41 to select VINs when the defect clearly affects a broader population of 2018-2019 Wranglers.Read more
Incident date: Sep 13, 2025
At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.
Incident date: Sep 13, 2025
My Toyota Landcruiser First Edition was locked and parked directly in front of my residence, right in front of my bedroom window. Thief broke the rear window, climbed in, and took 25 minutes to start the car before driving off without the factory alarm ever sounding. I reasonably believed a premiu
... m vehicle with a factory alarm would detect glass breakage or intrusion, but it does not. This appears to be a design vulnerability affecting theft risk.Read more
Incident date: Nov 17, 2025
The contact's mother owns a 2023 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. The accelerator pedal was depressed, and the contact stated that the vehicle was wobbling. The contact stated that the wobbling
... started at 50 MPH. No warning lights were illuminated. In addition, the contact stated that several times the vehicle shut off and needed to be jump-started. The contact stated that the vehicle became undriveable. The vehicle was taken to two separate dealers and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact's mother received notifications of NHTSA Campaign Number: 24V111000 (Visibility), 24V720000 (Electrical System), and 25V741000 (Electrical System); however, the parts were not yet available for the recall repair. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 57,000.Read more
Incident date: Nov 17, 2025
The contact's mother owns a 2023 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine. The accelerator pedal was depressed, and the contact stated that the vehicle was wobbling. The contact stated that the wobbling
... started at 50 MPH. No warning lights were illuminated. In addition, the contact stated that several times the vehicle shut off and needed to be jump-started. The contact stated that the vehicle became undriveable. The vehicle was taken to two separate dealers and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact's mother received notifications of NHTSA Campaign Number: 24V111000 (Visibility), 24V720000 (Electrical System), and 25V741000 (Electrical System); however, the parts were not yet available for the recall repair. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 57,000.Read more
Incident date: Aug 19, 2025
The contact owns a 2015 Ford Transit. The contact stated that water had leaked through the windshield and into the air filter compartment, onto several wires for different electrical systems in the vehicle, and onto emissions components, which affected the engine timing. The contact stated that whil
... e inspecting the vehicle, the contact noticed that there was approximately 2-inches of water in the air filter box. The check engine warning light was illuminated, with diagnostic trouble codes indicating that the Oxygen sensors had failed, and the timing was not being converted correctly. The vehicle was taken to a certified mechanic, who diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired by the mechanic. The contact replaced the catalytic converter and placed a seal around the windshield. The manufacturer was informed of the failure, and it was confirmed that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.Read more
Incident date: Aug 18, 2025
I have had the high-pressure fuel pump fail on me three times in less than 10,000 miles. This causes the motor to shut down, crank no start and I’ve also had it blow the fuel pump off the top of the motor and dump the oil on the highway on the windshield all over the car, creating a severe crash h
... azard on these eventsRead more
Incident date: Sep 7, 2025
I bought this car because of the Honda name and it’s been a disappointment. Not only does my display flicker in and out, my heater has completely gone out. The heater box and connecting wires need to be replaced, which to me is a factory default, but nope it’s coming out of pocket. And beaches o
... f the location it’s going to be expensive. Don’t buy the 2020 HRVRead more
Incident date: Sep 7, 2025
The turn signal stalk automatically switches the active turn signal to the opposite turn signal after a turn is completed, with no turn signal sound for the new opposite side signal. This is repeatable and has occurred since the purchase of the new vehicle. Example: Engaging the left turn signal u
... sing the stalk initiates the left turn signal. However, once the left turn is completed and the stalk clicks back into its neutral position, the right signal is automatically engaged, and there is no sound accompanying the flashing right turn indicator light on the dashboard. Other owners and drivers of this make and model have complained on social media about this issue, which can create havoc in certain traffic situations.Read more
Incident date: Oct 13, 2025
Recently I had three back to back near miss head on collisions on highway early morning still dark. These three along with a previous near miss the vehicle had zero reaction to the imminent collision with roughly half a second to spare. It happened so fast that I must have let go of the record butto
... n as there was no saved video. I am working with lemon law firm and class action firm, get your crap together because these recent accidents reported in AZ are also your fault for not reacting appropriately to previous complaints.Read more
Incident date: Sep 26, 2025
The drivers seat does not have enough padding. I was driving in New Jersey on the thruway and because the seat does not have enough cushion I tried to adjust myself and that caused me to go into other lane. Luckily no accident but this is definitely a safety issue. I do have pictures to show of the
... condition of the seat.Read more
Incident date: Sep 26, 2025
I parked my car at 740 am 9/10 and went to work. I am a nurse and I work for an outpatient clinic. I parked in a deck that is also monitored by security. When I got out of work at420 pm my rear window was completely shattered. The entire circumference of the window. I noticed it because I got in the
... car and close the door and heard something fall and nothing is in my car so I turn around and look and the window was shattered. What I heard falling was little pieces of glass falling inside my car into my trunk. I saw that other Nissan Rogue owners had the same encounter where there back window just exploded. I had to report this because I am now 2 weeks without my car waiting for Nissan to tell my dealership to fix my car because I am still under warranty.Read more
Incident date: Aug 12, 2025
Vehicle Fire Summary – Arvada, CO On [XXX] at approximately [XXX], the Arvada Fire Department responded to a report of a vehicle fire on [XXX] . The vehicle involved was a 2013 gray Subaru Impreza WRX. The driver reported noticing smoke coming from the engine compartment before pulling over to t
... he shoulder. Within minutes, flames became visible. Fire crews arrived promptly and extinguished the fire. Both the driver and one passenger were able to evacuate the vehicle safely, and no injuries were reported. The vehicle sustained a total loss due to fire damage. Preliminary findings suggest a possible mechanical or electrical malfunction, though the exact cause remains under investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Fire
Incident date: Aug 12, 2025
Car starting shaking violently while on the highway. Daughter pulled over and parked car on side of road. Had to have car towed as it would not restart. Engine failure.
Showing 50 of 140 complaints.
Technical Service Bulletins, 2023 HYUNDAI SONATA
33 manufacturer communications from 23 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 100000 POWER TRAIN | 10 |
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 130000 VISIBILITY | 2 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) | 2 |
| 162000 STRUCTURE:BODY | 1 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 1 |
100000 POWER TRAIN
This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This bulletin provides the procedure to update the Engine Control Module (ECM) and/or the Transmission Control Module (TCM) for 2020-2023MY Sonata (DN8/DN8a) vehicles to improve operation of the Idle Stop and Go (ISG) system. Under certain
100000 POWER TRAIN
This bulletin provides the procedure to update the Engine Control Module (ECM) and/or the Transmission Control Module (TCM) for 2020-2023MY Sonata (DN8/DN8a) vehicles to improve operation of the Idle Stop and Go (ISG) system. Under certain
060000 ENGINE AND ENGINE COOLING
This bulletin provides the procedure to update the Engine Control Module (ECM) and/or the Transmission Control Module (TCM) for 2020-2023MY Sonata (DN8/DN8a) vehicles to improve operation of the Idle Stop and Go (ISG) system. Under certain
130000 VISIBILITY/WIPER (PWS)
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
130000 VISIBILITY
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
110000 ELECTRICAL SYSTEM
Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads a??Uneven Road Ahead, Drive carefullya?? on the cluster alo
100000 POWER TRAIN
This TSB provides information to diagnose the push button shifter operation.
060000 ENGINE AND ENGINE COOLING
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
060000 ENGINE AND ENGINE COOLING
This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: a?? Internal short circuit a?? Battery deterioration a?? Malfun
110000 ELECTRICAL SYSTEM
This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: a?? Internal short circuit a?? Battery deterioration a?? Malfun
100000 POWER TRAIN
If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. a?? DIAGNOSTIC TROUBLE CODES: a??
100000 POWER TRAIN
This bulletin provides information related to a Transmission Control Unit (TCU) software update for certain vehicles equipped with an 8-speed wet dual clutch transmissions (8WDCT) that improves the touch point learning variation. Certain 8W
100000 POWER TRAIN
This bulletin outlines changes to the service procedure regarding the replacement of 8-speed wet dual clutch transmissions (8WDCT) and associated transmission control unit (TCU). These changes only apply to vehicles equipped with Theta 2.5T
100000 POWER TRAIN
This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: a?? a??Shifter System
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: a?? a??Shifter System
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
If you are servicing an 8-speed DCT front-wheel-drive vehicle with the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. a?? DIAGNOSTIC TROUBLE CODES: a?? P070500 - Transmission range sensor circuit m
114900 ELECTRICAL SYSTEM:WIRING:POSITION/LIMIT SENSOR/SWITCH
If you are servicing an 8-speed DCT front-wheel-drive vehicle with the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. a?? DIAGNOSTIC TROUBLE CODES: a?? P070500 - Transmission range sensor circuit m
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
If you are servicing an 8-speed DCT front-wheel-drive vehicle with the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. a?? DIAGNOSTIC TROUBLE CODES: a?? P070500 - Transmission range sensor circuit m
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
If you are servicing an 8-speed DCT front-wheel-drive vehicle with the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. a?? DIAGNOSTIC TROUBLE CODES: a?? P070500 - Transmission range sensor circuit m
100000 POWER TRAIN
If you are servicing an 8-speed DCT front-wheel-drive vehicle with the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. a?? DIAGNOSTIC TROUBLE CODES: a?? P070500 - Transmission range sensor circuit m
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundaia??s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous vers
110000 ELECTRICAL SYSTEM
This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundaia??s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous vers
100000 POWER TRAIN
If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition.
060000 ENGINE AND ENGINE COOLING
This bulletin provides the diagnostic procedure for the GDI injector(s) in certain 21-23MY Sonata, 21-22MY Santa Fe, certain 22MY Santa Cruz, and certain 21-23MY Tucson equipped with 2.5L GDI engines with one or more misfire DTC(s) due to i
100000 POWER TRAIN
This bulletin provides service procedures to prevent possible moisture intrusion of the HP EOP (High Flow Electric Oil Pump) connector when servicing the 8-speed wet dual clutch transmission (8WDCT). If moisture enters the HF EOP connector,
162000 STRUCTURE:BODY
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
060000 ENGINE AND ENGINE COOLING
This bulletin provides the procedure to repair poor pin tension at joint connector JE102 in certain Sonata (1.6 T-GDI engine) with one or more DTC.
060000 ENGINE AND ENGINE COOLING
This bulletin provides the procedure to repair poor pin tension at joint connector JE202 in certain Sonata (2.5L GDI engine) with one or more DTC.
060000 ENGINE AND ENGINE COOLING
If you are servicing an 8-speed vehicle with a a??Check Enginea?? light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.
060000 ENGINE AND ENGINE COOLING
This bulletin provides the diagnostic procedure for the GDI injector(s) in certain 21-23MY Sonata, 21-22MY Santa Fe, certain 22MY Santa Cruz, and certain MY21-23 Tucson equipped with 2.5L GDI engines with one or more misfire DTC(s) due to i
060000 ENGINE AND ENGINE COOLING
This bulletin provides information related to the ECU software update for Sonata Hybrid (DN8 HEV) vehicles to revise the logic for the following DTC : a?? DTC P00B7 a?? Engine Coolant Flow Low/Performance
130000 VISIBILITY
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside th
NHTSA Safety Investigations, HYUNDAI SONATA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE, Closed
, Model Year: 2011
Air bags may be disabled during crash
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2
... 011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18V-137 for MY 2011-2013 Sonata and MY 2012 Sonata Hybrid vehicles. Kia Motors America (KMA) issued recall No. 18V-363 for MY 2010-2013 Kia Forte and Forte Koup, MY 2011-2013 Optima, MY 2011-2012 Optima Hybrid, and MY2011-2012 Sedona vehicles. The two recalls address vehicles containing ACUs manufactured without adequate circuit protection by installing a wire harness filter kit to prevent internal damage to the ACU. In the event of a crash, ACU damage may result in the disablement of the vehicle's airbags. Each respective manufacturer has mailed letters to affected vehicle owners informing them of the remedy and its availability. ODI plans to evaluate the susceptibility of the subject ACU to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an electrical overstress event in other vehicles manufactured with the subject ZF ACU.Accordingly, this Preliminary Evaluation has been upgraded to an Engineering Analysis (EA19-001), to expand the scope of the investigation to include the Tier-one supplier and any manufacturers who installed the subject ACU in production vehicles. Additional information is available with the closing resume available at NHTSA.gov (see Associated Documents).The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 10781050, 10849839, 11099038, 11080341.Read more
PE, Closed
, Model Year: 2013
Front Passenger Seat Belt Anchor Failure
The Office of Defects Investigation (ODI) opened this investigation on December 27, 2016 based on two ODI consumer complaints reporting a failure of the front passenger seat belt to remain connected to the seat belt anchor and pre-tensioner during a crash.On March 8, 2017 Hyundai Motor America (Hyun
... dai) filed a defect report with the agency stating that it would conduct a safety recall on 977,778 model year 2010-2014 Sonata vehicles produced from December 11, 2009 through May 29, 2014 and model year 2011-2015 Sonata Hybrid vehicles produced from December 2, 2010 through January 9, 2015.The remedy for the recall was to inspect the front seat belt anchor connector for proper attachment to the seat belt pre-tensioner.ODI continued the investigation in order to pursue a remedy that would be more lasting, rather than a one-time inspection.The connector is designed so that it can be removed from the pre-tensioner, when required, during vehicle maintenance.If it is not properly connected when originally installed or when re-installed after maintenance, the connector could potentially release in a crash. On September 4, 2017 Hyundai filed an amended defect report and advised the agency that the remedy would be modified to provide a permanent label, to be attached to the connector, at the time of inspection.The label provides graphic instructions and illustration as to the proper orientation of the connector lock when it is properly installed.On October 4, 2017 Hyundai filed an additional defect report (see 17V-671) to have the vehicles that have had only theinspection procedure performed return to dealers to have the permanent label applied to the connector.ODI is closing this investigation based on Hyundai's recall action to add a permanent label to the connector. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.gov/complaints under the following identification numbers: 10903469 and 10926737.Read more
PE, Closed
, Model Year: 2016
Electronic Parking Brake
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation
... are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478Read more
PE, Closed
, Model Year: 2006
Seat Belt Buckle Electrical Malfunction
On July 22, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation to further analyze allegations of seat belt pretensioner malfunctions on model year (MY) 2006-2008 Hyundai Sonata vehicles.ODI received 131 unique reports alleging a failure within the seat belt pretensioner s
... ystem, which was typically preceded by SRS light illumination.ODI requested more information from Hyundai in order to understand the nature of the failure and how the airbag deployment algorithm, the seat belt pretensioners, and/or the airbag function may be affected. In response to ODI?s information request (IR), Hyundai submitted 764 unique consumer and field reports and 19,847 warranty claims related to a failure in the front seat belt buckle assembly potentially causing a malfunction of the seat belt pretensioners.In it's response, Hyundai advised that if the resistance specifications for the seat belt buckle pretensioner circuit, located in the seat belt stalk, exceed the nominal range, a diagnostic trouble code will be set and the SRS warning indicator lamp will illuminate.The presence of this stored code will not affect the ability of the SRS Control Module (SRSCM) to detect a collision and command deployment of the pretensioners and airbags, if warranted.In fact, the wiring harness connector may be unplugged from the seat belt buckle pretensioner, and the signal to deploy the pretensioner will still be commanded and recorded.MY 2006-2008 Sonata?s utilize a dual pretensioner system by incorporating pretensioners into both the driver and front passenger seat belt retractor and the seat belt buckle assembly.The retractor pretensioner is located inside the B-pillar and winds (pretensions) the seat belt webbing back into the retractor housing during a collision, helping to remove seat belt slack and restrain the upper torso and hips.In contrast, the buckle pretensioner is located within the stalk of the seat belt assembly and acts to supplement lower limb protection.Both pretensioners are controlled by the SRSCM but utilize separate wiring and connectors.The seat belt retractor pretensioner circuitry and operation is independent of the seat belt buckle pretensioner connector and circuitry.Hyundai produced analysis indicating that increased resistance in the seat belt pretensioner which occurs in vehicle service does not result in a loss of buckle pretensioner.Hyundai further advised that in the unlikely event that a seat belt buckle pretensioner may not deploy due to increased resistance, the retractor pretensioner would still activate.Hyundai advised that the subject vehicles maintain their 5 STAR NHTSA safety rating using the retractor based pretensioner only.ODI notes that MY 2009-10 Sonatas reverted back to a single pretensioner system, and do not utilize seat belt buckle pretensioners. Hyundai advised its intention to initiate a warranty extension program to address concerns with the seat belt buckle prentensioner faults in MY 2006-2008 Hyundai Sonata vehicles.This action will extend the warranty coverage for this issue for 15 years or 250,000 miles, whichever occurs first.Given Hyundai's action and the minimal safety consequence this issue presents, further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take further action if warranted by the circumstances. The ODI complaints cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, seRead more
PE, Closed
, Model Year: 2011
Steering Shaft Separation
The Office of Defects Investigation (ODI) is aware of 7 complaints and field reports and 10 warranty claims on the subject vehicles that allege the intermediate steering shaft became loose or in some cases separated from the upper steering column and/or the steering gearbox, causing (or potentially
... causing) the hand wheel to become mechanically de-coupled from the road wheels resulting in a complete loss of steering capability.The reported causes include excessive free play or separation of the intermediate steering shaft upper and/or lower universal joint cross shaft/yoke; missing, loose or damaged universal joint pinch bolts; improperly assembled intermediate steering shafts with misaligned splines or insufficient spline engagement preventing the universal joint pinch bolt from being secured in the retaining groove when fastened.On September 20, 2010, the manufacturer notified the agency that it would conduct a safety recall (NHTSA Recall No. 10V-426) to address the alleged defect in approximately 139,500 subject vehicles produced from December 11, 2009 through September 10, 2010.In addition to inspecting the steering shaft, the manufacturer will also update the electric power-assist steering control software to address complaints that the steering wheel vibrates or shakes as a result of a a motor driven power steering malfunction.The manufacturer began notifying affected owners by written letter on October 14, 2010.To date, 119,383 subject vehicles have been serviced under the recall campaign and 58 subject vehicles have received replacement parts as a result.Accordingly, this investigation is closed.Read more
PE, Closed
, Model Year: 2002
INTERIOR DOOR HANDLE LACERATION HAZARD
THE MANUFACTURER HAS ISSUED A SAFETY RECALL NOTIFICATION AS A RESULT OF THIS INVESTIGATION.THE RECALL AFFECTS 91,202 MY 2002-2003 SUBJECT VEHICLES PRODUCED FROM JANUARY 28, 2002, THROUGH MARCH 22, 2003.THE VEHICLE RECALL POPULATION WAS DEFINED BY THE MANUFACTURER'S USE OF A NEW SUPPLIER FOR THE CHRO
... ME PLATING PROCESS BEGINNING IN JANUARY 2002, AND A PRODUCTION CHANGE IN MARCH 2003 TO IMPROVE ADHESION OF THE PLATING TO THE DOOR HANDLE.VEHICLES BEING RECALLED REPRESENT 59 PERCENT OF THE TOTAL MY 2002-2003 PRODUCTION, BUT ACCOUNT FOR 91 PERCENT OF THE CONSUMER COMPLAINTS RECEIVED.THE PROCESS CHANGE FOR MY 2002 VEHICLES RESULTED IN A DRAMATIC INCREASE IN COMPLAINTS (1200 PERCENT ON A PER UNIT RATE BASIS).MY 2003 VEHICLES BUILT AFTER MARCH 2003 PRODUCTION CHANGE SHOWED A SIMILAR DECLINE IN THE COMPLAINT RATE.BASED ON THE MANUFACTURER'S ACTION, THIS INVESTIGATION HAS BEEN CLOSED.Read more
PE, Closed
, Model Year: 1999
FRONT SUB-FRAME CORROSION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION, PE08-029, ON APRIL 22, 2008, BASED ON 40 CONSUMER COMPLAINTS ALLEGING FRONT SUB-FRAME CORROSION IN MODEL YEAR (MY) 1999 THROUGH 2002 HYUNDAI SONATA VEHICLES.COMPLAINTS DESCRIBE SEVERE CORROSION OF THE VEHICLE SUB-FRAME IN THE A
... REA WHERE THE RIGHT-FRONT LOWER CONTROL ARM IS ATTACHED.IN SOME VEHICLES, SUB-FRAME CORROSION HAS CAUSED COMPLETE OR PARTIAL DETACHMENT OF THE CONTROL ARM, RESULTING IN WHEEL COLLAPSE OR SEPARATION. IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE08-029, HYUNDAI PROVIDED OWNER COMPLAINTS, FIELD REPORTS, AND WARRANTY CLAIM DATA FOR APPROXIMATELY 197,906 MY 1999 THROUGH 2002 SUBJECT VEHICLES SOLD OR LEASED IN THE UNITED STATES.THE BASE WARRANTY FOR THE SUBJECT VEHICLES IS 60 MONTHS OR 60,000 MILES, WHICHEVER OCCURS FIRST.ACCORDING TO HYUNDAI, PROLONGED EXPOSURE TO THE ROAD SALTS MAY RESULT IN CORROSIVE DAMAGE TO THE SUBFRAME.HYUNDAI REDESIGNED THE SUB-FRAME EARLY IN THE MY 2004 PRODUCTION (NOVEMBER 2003) TO ADDRESS PROBLEMS WITH PREMATURE CORROSION OF THE CROSSMEMBER NEAR THE RIGHT-FRONT SUSPENSION ATTACHMENT. ODI'S ANALYSIS OF BOTH COMPLAINT AND WARRANTY DATA FOR THE MY 1999 THROUGH 2002 SONATA VEHICLES SHOWS THAT THE FAILURE RATES ARE SIGNIFICANTLY HIGHER IN SALT BELT STATES, WHICH ACCOUNT FOR APPROXIMATELY 50 PERCENT OF VEHICLE SALES AND OVER 90 PERCENT OFCOMPLAINTS AND WARRANTY CLAIMS RELATED TO THE ALLEGED DEFECT (NOTE:FOR PURPOSES OF THIS INVESTIGATION THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).ACCORDING TO HYUNDAI, THE ALLEGED DEFECT RESULTS IN A PROGRESSIVE LOSS OF STRUCTURAL INTEGRITY OF THE SUBFRAME AND THERE IS AMPLE OPPORTUNITY FOR THE PROBLEM TO BE DETECTED (BY INSPECTION, STEERING FEEL OR TIRE WEAR ANOMALIES) AND REPAIRED BEFORE IT REACHES A STATE WHERE A SAFETY RELATED INCIDENT MAY OCCUR.HYUNDAI IDENTIFIED 4 ALLEGATIONS OF VEHICLE DISABLEMENT AND 1 ALLEGATION OF A CRASH; WHERE THE LOWER CONTROL ARM BROKE FROM THE VEHICLE WHILE DRIVING AT 55 MPH AND THE DRIVER LOST CONTROL AND DROVE INTO A YARD.THERE WERE NO REPORTED INJURIES.ODI RECEIVED A SEPARATE ALLEGATION OF A CRASH, WHERE THE COMPLAINANT ALLEGED THAT WHILE DRIVING AROUND A SLIGHT CURVE AT 65 MPH ON A FREEWAY, THE VEHICLE SUB-FRAME FRACTURED AND THE DRIVER LOST CONTROL OF THE VEHICLE AND WENT OFF THE ROAD.AGAIN, NO INJURIES WERE REPORTED.APPROXIMATELY ONE-THIRD OF THE COMPLAINTS TO ODI ALLEGE THAT THE SUB-FRAME CORROSION RESULTED IN A LOSS OF CONTROL AND/OR A VEHICLE DISABLEMENT DUE TO WHEEL COLLAPSE OR SEPARATION.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-016) COVERING MY 1999 THROUGH EARLY-2004 HYUNDAI SONATA VEHICLES IN SALT-BELT STATES AND EQUIPPED WITH THE SUBJECT SUB-FRAME DESIGN TO FURTHER ASSESS THE FREQUENCY AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.Read more
PE, Closed
, Model Year: 2002
TIRE VALVE STEM FAILURES
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE), PE05-059, BASED ON NINE CONSUMER COMPLAINTS OF TIRE VALVE STEM FAILURES.THE ALLEGED VALVE STEM FAILURES OCCURRED ONLY AFTER TIRE REPLACEMENT FROM THE ORIGINAL EQUIPMENT (OE) TIRE (MICHELIN 205/65R15 ENERGY MXV4 PLUS) TO
... A NON-OE? AFTERMARKET TIRE.NINETY-EIGHT PERCENT OF THE AFTERMARKET TIRES ALLEGED TO BE ASSOCIATED WITH THE TIRE VALVE STEM FAILURES WERE DETERMINED TO BE AFTERMARKET TIRES PRODUCED BY BRANDS OF MICHELIN GROUP (BF GOODRICH AND UNIROYAL).MICHELIN ISSUED A TECHNICAL BULLETIN ON SEPTEMBER 15, 2005 MAKING RETAILERS AWARE OF A POTENTIAL WHEEL COVER INCOMPATIBILITY WITH BF GOODRICH TRACTION T/AAND TOURING T/A PRO SERIES TIRES THAT COULD CAUSE WHEEL COVER MOVEMENT AND IN EXTREME CASES TIRE VALVE DAMAGE. MICHELIN HAS, ADDITIONALLY, REDESIGNED THE BF GOODRICH AND UNIROYAL TIRES ALLEGEDLY ASSOCIATED WITH THE VALVE STEM FAILURES, AS OF THE FIRST QUARTER OF CALENDAR YEAR 2006. THE PREVIOUS DESIGN VERSION OF BOTH TIRES IS NO LONGER AVAILABLE.NO COMPLAINTS HAVE BEEN SUBMITTED TO ODI FOR TIRES MANUFACTURED AFTER THE INTRODUCTION OF THE REDESIGNED TIRES.THERE HAVE BEEN NO ACCIDENTS, INJURIES OR LOSS OF VEHICLE CONTROL ATTRIBUTED TO THE ALLEGED DEFECT.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more
DP, Closed
, Model Year: 1999
IMPROPER FRONTAL AIR BAG PERFORMANCE
HYUNDAI HAS RECEIVED 49 REPORTS FROM CUSTOMERS STATING THE FRONTAL AIR BAGS DID NOT DEPLOY IN A CRASH FOR THE SUBJECT VEHICLES.EXAMINATION OF SUPLIMENTAL INFORMATION PROVIDED TO ODI BY THE MANUFACTURER FOR THE REPORTED CASES IT APPEARED THAT THE NECESSARY AIR BAG DEPLOYMENT THRESHOLD WAS NOT MET.THE
... RE HAVE BEEN NO FATAL INCIDENTS OR REPORTS OF SERIOUS INJURY AS A RESULT OF BEING IN A FRONTAL CRASH AND THE AIR BAGS NOT DEPLOYING.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI?S RESPONSE TO THE PETITIONER PUBLISHED IN THE FEDERAL REGISTER VOL. 68, NO. 148, DATED AUGUST 1, 2003.Read more
PE, Closed
, Model Year: 1989
PASS.RESTRAINT SYSTEM FAIL
There is no summary currently available