FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
Remedy: FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
1,100,000 vehicles affected
EQUIPMENT:ELECTRICAL
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Remedy: ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
175 vehicles affected
VEHICLE SPEED CONTROL
ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2006. OWNERS MAY CONTACT FORD AT 1-866-436-7332. (NOTE: ALSO SEE RECALLS 05V017 AND 05V388)
1,200,000 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
19,413 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
14,616 vehicles affected
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Remedy: BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
4,500,000 vehicles affected
STEERING:GEAR BOX:SHAFT SECTOR
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, IF THE INTERMEDIATE SHAFT YOKE SEPARATES FROM THE STEERING GEAR INPUT SHAFT, THE STEERING SYSTEM BECOMES DISCONNECTED.
Remedy: DEALERS WILL INSPECT THE STEERING INTERMEDIATE SHAFT YOKE TO DETERMINE IF THE YOKE IS FULLY SEATED ON THE STEERING GEAR INPUT SHAFT. IF THE YOKE IS FULLY SEATED NO SERVICE IS REQUIRED. IF THE YOKE IS NOT FULLY SEATED AND BOLT GROOVE AND SPLINE IS VISIBLE, THE INTERMEDIATE SHAFT AND BOLT WILL BE REPLACED AS WELL AS THE BOLT AT THE STEERING COLUMN CONNECTION. OWNER NOTIFICATION BEGAN ON MAY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
171,446 vehicles affected
TIRES:TREAD/BELT
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
13,000,000 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS MANUFACTURED AT THE KANSAS CITY OR NORFOLK ASSEMBLY PLANTS. THE FRONT FUEL LINE ASSEMBLY COULD HAVE A HOLE RUBBED THROUGH IN ONE OF TWO LOCATIONS. THE FIRST LOCATION IS BELOW THE FUEL RAIL CONNECTION WHERE THE FLEXIBLE HOSE IS CRIMPED TO THE STEEL TUBE. THE BRACKET THAT ATTACHES THE FRONT FUEL LINE TO THE TRANSMISSION COULD HAVE BEEN BENT DURING ASSEMBLY. THE SECOND LOCATION IS AT THE REAR STEEL TUBE SECTION FORWARD OF THE REAR BRACKET. DURING INSTALLATION THE REAR STEEL TUBES OF THE FRONT FUEL LINE ASSEMBLY COULD HAVE BEEN BENT DOWNWARD. IN VEHICLES EQUIPPED WITH A MANUAL 4XZ4 TRANSFER CASE SHIFTER, THE SHIFTER LINKAGE MAY CONTACT THE STEEL TUBES AS IT IS BEING SHIFTED BETWEEN 4H, 4L, 2L AND NEUTRAL.
Remedy: DEALERS WILL INSPECT THESE LINES AND REPLACE THE FRONT FUEL LINE ASSEMBLY IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
670,509 vehicles affected
WHEELS:LUGS/NUTS/BOLTS/STUDS
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES AND LIGHT DUTY PICKUP TRUCKS. THE LUG NUTS ON THESE VEHICLES MAY NOT CREATE SUFFICIENT CLAMP LOAD ALLOWING WHEEL MOVEMENT IN RELATION TO THE HUB/ROTOR MOUNTING SURFACE.
Remedy: OWNERS OF THESE VEHICLES WILL BE RECEIVING TWO NOTIFICATIONS. THE FIRST NOTIFICATION, WHICH BEGAN IN MAY 1998, WILL PROVIDE AN INTERIM REPAIR PROCEDURE UNTIL PARTS BECOME AVAILABLE. THIS INTERIM PROCEDURE CAN BE COMPLETED BY OWNERS OR THEIR DEALERS. IT SPECIFIES THAT THE LUG NUT TORQUE MUST BE VERIFIED TO BE 100 LBS. THEN THE LUG NUTS NEED TO BE TIGHTENED AN ADDITIONAL 1/8 TO 1/4 TURN MORE. THERE WILL BE A SECOND OWNER NOTIFICATION, WHICH IS EXPECTED TO BEGIN JULY 20, 1998, UNDER WHICH DEALERS WILL INSPECT THE WHEEL STUDS AND REPLACE THE WHEEL LUG NUTS.
1,520,000 vehicles affected
TIRES:BEAD
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND CHASSIS. THE TIRES ON THESE VEHICLES WERE DAMAGED DURING MOUNTING ONTO THE WHEELS. ONLY TRUCKS PRODUCED AT THE CUAUTITLAN, MEXICO PLANT BETWEEN SEPTEMBER 1, 1996, AND JULY 17, 1997, WERE AFFECTED BY THE DEFECT.
Remedy: DUE TO THE AGE OF THE VEHICLES AND THIS RECALL AFFECTING ORIGINAL EQUIPMENT TIRES ONLY, FORD WILL NO LONGER ACCEPT CLAIMS FOR THIS CAMPAIGN.
31,600 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. IF THE AUTOMATIC TRANSMISSION SHIFT CABLE ASSEMBLY WAS NOT FULLY ATTACHED TO THE STEERING COLUMN BRACKET, THE SHIFT CABLE ASSEMBLY CAN COME OUT OF THE BRACKET. THE VEHICLE OPERATOR WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK."
Remedy: DEALERS WILL MAKE THE PROPER ATTACHMENT OF THE TRANSMISSION SHIFT CONTROL CABLE TO THE STEERING COLUMN BRACKET AND ADD A TIE STRAP TO THAT CONNECTION.
866,000 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE RETAINER CLIP THAT HOLDS THE MASTER CYLINDER PUSH ROD TO THE BRAKE PEDAL ARM IS MISSING.
Remedy: DEALERS WILL INSPECT TO VERIFY THAT THE RETAINER CLIPS ARE INSTALLED AND IF CLIPS ARE MISSING WILL INSTALL CLIPS.
1,200 vehicles affected
EQUIPMENT:OTHER:LABELS
THE CERTIFICATION LABELS ON THE INVOLVED VEHICLES HAS INCORRECT REAR TIRE INFLATION PRESSURE DESIGNATIONS. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Remedy: OWNERS WILL BE PROVIDED WITH CORRECT CERTIFICATION LABELS AND INSTRUCTIONS FOR INSTALLING THESE LABELS. DEALERS CAN INSTALL THIS LABEL IF THE OWNER SO DESIRES.
134,770 vehicles affected
The contact owns a 1997 Ford F-250. The contact stated that the fuel strap failed and there was a hole in the fuel tank. The contact stated that there was fuel leaking from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 11V385000 (Fuel System, Gasoline) and 00V231000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.
TIRE BLOW OUT ON FREEWAY CALIFORNIA I-5 AT 210 INTERCHANGE BFGOODRICH LT235/85 R16 LTR M+S 1655 MILES ON THE TIRES INSTALLED 05-20-2019 OF LAST YEAR
THE DRIVER SIDE SEATBELT DISCONNECTS RANDOMLY. THIS HAS HAPPENED WHILE I WAS IN PARK, DRIVING AND WHILE REVERSING. THIS HAS OCCURRED ON CITY STREETS AS WELL AS FREEWAY/HIGHWAY. IT HAS HAPPENED WHILE I WAS TURNING LEFT OR RIGHT, MAKING A U-TURN AS WELL AS DRIVING FORWARD. IT HAS ALSO HAPPENED WHILE I WAS ATTEMPTING TO CHANGE RADIO STATIONS. AS IT STANDS EVERY TIME I DRIVE THE TRUCK THE SEATBELT WILL DISCONNECT AT LEAST 3 TIMES.
FUEL TANK 1 SEEMS TO PUMP FUEL INTO TANK 2. FUEL SWITCH ON "FRONT" SEEMS TO INDICATE PROPER AMOUNT OF FUEL. FUEL SWITCH ON "REAR" ALWAYS READS FULL. SOMETIMES FUEL WILL FLOW OUT OF REAR TANK AS SOON AS FUEL CAP IS REMOVED. I DROVE ABOUT 75 MILES WITH THE FUEL SWITCH ON "REAR". WHEN I ARRIVED AT MY DESTINATION, I UNSCREWED REAR TANK CAP AND FUEL SPEWED OUT.......MAYBE A GALLON OR SO.
I HAVE HAD MY 1997 FORD F-250 FOR A FEW YEARS AND BESIDES AN ABI'S I'VEW PREVIOUS OWNER IT HASN'T GIVEN ANY ISSUE. THAT IS UP UNTIL A MONTH AGO WHEN MY INSTRUMENT CLUSTER UP AND QUIT WORKING. THERE WAS NO WARNING AND NO FUSES OR RELAYS FAULTY EITHER, I SPOKE WITH FRIENDS OF MINE WHO OWN SIMILAR MODEL YEARS OF MY TRUCK AND THEY SAY THEY HAVE HAD THE SAME ISSUE.
THE TRUCK WOULD STOP RUNNING WHILE DRIVING DOWN THE STREET, NOT START AFTER DRIVING, STOP SHUT OFF AND THEN WOULD NOT START. SOME TIMES IT MAY NOT START FOR SEVERAL DAYS THEN ALL OF A SUDDEN IT WOULD START UP AGAIN AND BE FINE FOR WEEKS THEN WOULD START THE WHOLE PROCESS OVER AGAIN. IT MAY STOP AT ANY TIME ANY WHERE WHETHER HIGHWAY OR CITY STREET. TOTAL LOSS OF POWER, ENGINE SHUTS OFF. I HAD MANY EXTREMELY DANGEROUS SITUATIONS, WITH FAMILY MEMBERS AND OTHER VEHICLES CAUSING THEM TO MAKE EVASIVE ACTIONS. THIS VEHICLE HAS A MANUFACTURES BUY BACK FROM ORIGINAL PURCHASER WHEN, NEW BUT NO EXPLANATION COULD BE FOUND. I SPOKE TO FORD AND THEY SAID THEY HAVE NO RECORD OF THE BUY BACK. IT IS ON THE TITLE ALSO.
THIS IS THE FOURTH TIME THIS HAS HAPPENED, THE SPARK PLUG SHOOTS OUT OF THE BLOCK AND SHORTLY AFTER YOU CAN SMELL GAS FUMES WITH IS AN OBVIOUS FIRE HAZARD. NOT ONLY IS IT EXPENSIVE TO FIND A MECHANIC WHO CAN COIL THE PLUG BACK INTO THE BLOCK, AFTER READING ABOUT IT THE SAME INCIDENT HAPPENS TO MANY OWNERS WHO HAVE THE SAME TRUCK AS I DO. YET, THERE HASN'T BEEN A RECALL.
THIS IS THE FOURTH TIME THIS HAS HAPPENED, THE SPARK PLUG SHOOTS OUT OF THE BLOCK AND SHORTLY AFTER YOU CAN SMELL GAS FUMES WITH IS AN OBVIOUS FIRE HAZARD. NOT ONLY IS IT EXPENSIVE TO FIND A MECHANIC WHO CAN COIL THE PLUG BACK INTO THE BLOCK, AFTER READING ABOUT IT THE SAME INCIDENT HAPPENS TO MANY OWNERS WHO HAVE THE SAME TRUCK AS I DO. YET, THERE HASN'T BEEN A RECALL.
TL*THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT FROM LOW GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 168,000.
WHEN BUCKLING IN THE RETRACTOR FAILED. I AM NOT ABLE TO HAVE ANYONE IN THE PASSENGER SIDE OF MY TRUCK NOW. I SEE A SAFETY RECALL FOR THE SAME YEAR TRUCK BUT THE F150. I HAVE AN F250. ALL REPLACEMENT BELTS I HAVE FOUND HAVE HAD THE SAME PROBLEM. *TR
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT HE WAS INVOLVED IN A CRASH WHERE THE AIRBAGS DID NOT DEPLOY AT THE POINT OF IMPACT. A POLICE REPORT WAS FILED AND AN INJURY WAS SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 278,000.
Crash
1 injured
REF:EEN19-47774 (TO BE FWD BY MAIL) THE FRONT TANK STRAP ON THE VEHICLE FAILED AND THE TANK DROPPED UNTIL SUPPORTED BY SKID PLATE. SOME DIESEL FUEL SPILLED IN GARAGE, CREATING FIRE HAZARD BUT WAS CLEANED UP W/O INCIDENT. I CONTACTED DIEHL FORD IN BELLINGHAM WA AS NO FORD DEALER IN JUNEAU AK AT THAT TIME. I ORDERED AND THEY SENT 2 STRAPS (F72Z-9054-BA), BOLTS&NUTS WHICH I FOUND OUT LATER WERE NOT AUTHORIZED BY SAFETY RECALL 11S21! I CONTACTED THE LOCAL (TEMPORARY) FORD REPAIR FACILITY--EVERGREEN MOTOR WORKS RELATIVE TO THIS REPAIR AND THEY DISCOVERED THE SAFETY RECALL 11S21 AND STATED THAT ALASKA VEHICLES WERE NOT COVERED BY THIS RECALL.I COTACTED FORD MOTOR CO. BY EMAIL AND GOT THE SAME ANSWER. AS A SENIOR ELECTRICAL ENGINEER I KNOW THIS IS TOTAL BS AS ALASKA HAS MUCH WORSE WEATHER CONDITIONS THAN ANY OF THE :SOUTH 48" STATES COVERED BY SAFETY RECALL 11S21!! STANLEY FORD IS NOW THE LOCAL FORD DEALER BUT STILL COULD NOT FIX MY FORD F250 TANK STRAP UNDER THE RECALL BUT COULD FIX THE SAFETY RECALL 09S09 SPEED CONTROL MOD! IT SHOULD BE ALSO NOTED THAT THE DRIVER SEAT BELT BUCKLE FAILED ABOUT THE SAME TIME!! FORD CO. DID NOT SEEM INTERESTED IN THIS PROBLEM. I REPLACED THIS IMMEDIATELY AS I FEEL SAFETY IS VERY IMPORTANT! SIGNED/ [XXX] SR. ENGINEER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
REF:EEN19-47774 (TO BE FWD BY MAIL) THE FRONT TANK STRAP ON THE VEHICLE FAILED AND THE TANK DROPPED UNTIL SUPPORTED BY SKID PLATE. SOME DIESEL FUEL SPILLED IN GARAGE, CREATING FIRE HAZARD BUT WAS CLEANED UP W/O INCIDENT. I CONTACTED DIEHL FORD IN BELLINGHAM WA AS NO FORD DEALER IN JUNEAU AK AT THAT TIME. I ORDERED AND THEY SENT 2 STRAPS (F72Z-9054-BA), BOLTS&NUTS WHICH I FOUND OUT LATER WERE NOT AUTHORIZED BY SAFETY RECALL 11S21! I CONTACTED THE LOCAL (TEMPORARY) FORD REPAIR FACILITY--EVERGREEN MOTOR WORKS RELATIVE TO THIS REPAIR AND THEY DISCOVERED THE SAFETY RECALL 11S21 AND STATED THAT ALASKA VEHICLES WERE NOT COVERED BY THIS RECALL.I COTACTED FORD MOTOR CO. BY EMAIL AND GOT THE SAME ANSWER. AS A SENIOR ELECTRICAL ENGINEER I KNOW THIS IS TOTAL BS AS ALASKA HAS MUCH WORSE WEATHER CONDITIONS THAN ANY OF THE :SOUTH 48" STATES COVERED BY SAFETY RECALL 11S21!! STANLEY FORD IS NOW THE LOCAL FORD DEALER BUT STILL COULD NOT FIX MY FORD F250 TANK STRAP UNDER THE RECALL BUT COULD FIX THE SAFETY RECALL 09S09 SPEED CONTROL MOD! IT SHOULD BE ALSO NOTED THAT THE DRIVER SEAT BELT BUCKLE FAILED ABOUT THE SAME TIME!! FORD CO. DID NOT SEEM INTERESTED IN THIS PROBLEM. I REPLACED THIS IMMEDIATELY AS I FEEL SAFETY IS VERY IMPORTANT! SIGNED/ [XXX] SR. ENGINEER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
REF:EEN19-47774 (TO BE FWD BY MAIL) THE FRONT TANK STRAP ON THE VEHICLE FAILED AND THE TANK DROPPED UNTIL SUPPORTED BY SKID PLATE. SOME DIESEL FUEL SPILLED IN GARAGE, CREATING FIRE HAZARD BUT WAS CLEANED UP W/O INCIDENT. I CONTACTED DIEHL FORD IN BELLINGHAM WA AS NO FORD DEALER IN JUNEAU AK AT THAT TIME. I ORDERED AND THEY SENT 2 STRAPS (F72Z-9054-BA), BOLTS&NUTS WHICH I FOUND OUT LATER WERE NOT AUTHORIZED BY SAFETY RECALL 11S21! I CONTACTED THE LOCAL (TEMPORARY) FORD REPAIR FACILITY--EVERGREEN MOTOR WORKS RELATIVE TO THIS REPAIR AND THEY DISCOVERED THE SAFETY RECALL 11S21 AND STATED THAT ALASKA VEHICLES WERE NOT COVERED BY THIS RECALL.I COTACTED FORD MOTOR CO. BY EMAIL AND GOT THE SAME ANSWER. AS A SENIOR ELECTRICAL ENGINEER I KNOW THIS IS TOTAL BS AS ALASKA HAS MUCH WORSE WEATHER CONDITIONS THAN ANY OF THE :SOUTH 48" STATES COVERED BY SAFETY RECALL 11S21!! STANLEY FORD IS NOW THE LOCAL FORD DEALER BUT STILL COULD NOT FIX MY FORD F250 TANK STRAP UNDER THE RECALL BUT COULD FIX THE SAFETY RECALL 09S09 SPEED CONTROL MOD! IT SHOULD BE ALSO NOTED THAT THE DRIVER SEAT BELT BUCKLE FAILED ABOUT THE SAME TIME!! FORD CO. DID NOT SEEM INTERESTED IN THIS PROBLEM. I REPLACED THIS IMMEDIATELY AS I FEEL SAFETY IS VERY IMPORTANT! SIGNED/ [XXX] SR. ENGINEER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
DRIVING THE VEHICLE AT A SLOW SPEED OVER A GRAVEL ROAD, THE STRAPS AND/OR THEIR ATTACHMENT POINTS TO THE FRAME FAILED, ALLOWING THE TANK TO DROP AND MAKE CONTACT WITH THE ROAD. THIS WAS PRIOR TO FORD'S RECALL REGARDING THE STRAPS AND A REPAIR WAS MADE AT THE LOCAL SHOP. REPAIRS CONSISTED OF A NEW TANK, SENDING UNIT AND STRAPS. THE SHOP INDICATED THAT THE STRAPS HAD FAILED BUT NEW STRAPS COULD NOT BE FITTED BECAUSE, EITHER BECAUSE OF THE MECHANICAL ACTION OF TEARING AWAY THE TANK OR BECAUSE OF DETERIORATION, THE MOUNTING POINTS WERE NOT IN SUFFICIENTLY GOOD SHAPE TO REATTACH THE STRAPS. THE SHOP FASHIONED AN ATTACHMENT CONSISTING OF CHAINS SUSPENDING THE TANK FROM THE FRAME. SUBSEQUENTLY, ON RECEIVING FORD'S RECALL NOTICE REGARDING THE STRAPS, I TOOK THE VEHICLE TO A FORD DEALER WHO, AFTER AN ATTEMPT TO REPAIR, INDICATED THE VEHICLE NEEDED MORE WORK TO IMPLEMENT THE CORRECTION. THE DEALER (AND I) SPOKE TO A FORD REPRESENTATIVE WHO INITIALLY AUTHORIZED THE REPAIR BUT, WHEN THE EXTEND OF THE REQUIRED REPAIR WAS SOMEWHAT GREATER THAN ANTICIPATED, WAS OVERRULED BY SOMEONE ELSE AT FORD AND FORD DENIED THE REPAIR. THE TRUCK EFFECTIVELY COULD NOT BE INSPECTED IN THE FUTURE BECAUSE OF THIS DEFECT AND IT USE WAS LOST OTHER THAN OCCASIONAL USE ON THE PROPERTY. FOLLOW-UPS WITH FORD RESULTED IN THEIR CLAIM THAT FORD WAS ONLY LIABLE FOR THE STRAPS AND NOT ANY CONSEQUENTIAL OR RELATED DAMAGE AND NO OTHER RECOURSE WAS AVAILABLE. I WOULD LIKE THE NATIONAL HIGHWAY TRAFFIC SAFETY ASSOCIATION TO LOOK INTO THE RAMIFICATIONS OF LIMITING A SAFETY RECALL OF THIS NATURE TO THE DEFECTIVE STRAPS ONLY AND NOT THE CONSEQUENCES OF THE DEFECT.I AM ALSO REQUESTING AND EXAMINATION OF FORD'S WILLINGNESS TO SEND A VEHICLE BACK ONTO THE STREETS WITH AN UNCORRECTED KNOW SAFETY ISSUE. *TR
THE FUEL TANK STRAPS FAILED ON MY TRUCK CAUSING THE FUEL TANK TO DETACH AND MAKE CONTACT WITH THE GROUND WHILE THE VEHICLE WAS IN MOTION. I HAD THE TANK AND RELATED PARTS REPLACED AT A LOCAL SHOP. HOWEVER, THE MECHANIC INFORMED ME THAT THE MOUNTING POINTS FOR THE VEHICLE'S GAS TANK STRAPS WERE ALSO RUSTED AND NEW STRAPS COULD NOT BE INSTALLED IN THE NORMAL MANNER. WHEN THE RECALL WAS ISSUED I TOOK THE VEHICLE TO A LOCAL FORD DEALER THAT ATTEMPTED AN OFFICIAL REPAIR OF THE STRAPS BUT CONCLUDED THE MOUNTING BRACKETS WERE TOO DAMAGED TO INSTALL NEW STRAPS. WHETHER THE DEFECT WAS ALL CORROSION OR A COMBINATION OF CORROSION AND THE EFFECTS OF THE TANK BEING RIPPED FROM THE REMAINING MOUNTS WHEN THE STRAPS FAILED WAS NOT DETERMINED. THE DEALER AND I CALLED A FORD COMPANY REPRESENTATIVE WHO INITIALLY AGREED TO HAVE FORD COVER THE REPAIR OF THE VEHICLE BUT THIS WAS LATER RESCINDED BY A SUPERIOR AND I LEFT WITH AN UNSAFE, INCOMPLETE REPAIR. I WOULD LIKE THE NATIONAL HIGHWAY TRAFFIC SAFETY ASSOCIATION TO EXAMINE THE INCIDENCE OF STRUCTURAL AND MOUNTING BRACKET FAILURES DUE TO PREMATURE CORROSION NOT LIMITED TO THE STRAPS THEMSELVES. SEVERAL LOCAL MECHANICS HAVE COMMENTED THAT THEY SEE THIS VERY, VERY FREQUENTLY ON FORD TRUCKS OF THAT VINTAGE. MY TRUCK WILL NOT PASS INSPECTION WITH THE BRACKETS RUSTED AS THEY ARE. GIVEN THE SERIOUSNESS OF THE ISSUE, I BELIEVE THIS BEARS VERY CLOSE EXAMINATION. FORD SAYS IT HAS NOT PROCESS TO FOLLOW UP ON THIS CONCERN. I CONTINUE TO RECEIVE RECALL NOTICES BUT THEY ARE USELESS SINCE FORD WILL NOT ACKNOWLEDGE RELATED DAMAGE, DAMAGED CAUSED BY THE DEFECTIVE STRAPS AND/OR ADDITIONAL ISSUES THAT VERY LIKELY EXIST WITH THE CORROSION RESISTANCE OF SOME FORD TRUCK FRAMES. THIS TRUCK'S FRAME HAS CONTINUED TO EXPERIENCE SIGNIFICANT FRAME BASED RUST DETERIORATION WHILE OTHER PARTS OF THE VEHICLE SEEM TO FOLLOW A MUCH MORE NORMAL AGING PATTERN. *TR
THE FUEL TANK STRAPS FAILED ON MY TRUCK CAUSING THE FUEL TANK TO DETACH AND MAKE CONTACT WITH THE GROUND WHILE THE VEHICLE WAS IN MOTION. I HAD THE TANK AND RELATED PARTS REPLACED AT A LOCAL SHOP. HOWEVER, THE MECHANIC INFORMED ME THAT THE MOUNTING POINTS FOR THE VEHICLE'S GAS TANK STRAPS WERE ALSO RUSTED AND NEW STRAPS COULD NOT BE INSTALLED IN THE NORMAL MANNER. WHEN THE RECALL WAS ISSUED I TOOK THE VEHICLE TO A LOCAL FORD DEALER THAT ATTEMPTED AN OFFICIAL REPAIR OF THE STRAPS BUT CONCLUDED THE MOUNTING BRACKETS WERE TOO DAMAGED TO INSTALL NEW STRAPS. WHETHER THE DEFECT WAS ALL CORROSION OR A COMBINATION OF CORROSION AND THE EFFECTS OF THE TANK BEING RIPPED FROM THE REMAINING MOUNTS WHEN THE STRAPS FAILED WAS NOT DETERMINED. THE DEALER AND I CALLED A FORD COMPANY REPRESENTATIVE WHO INITIALLY AGREED TO HAVE FORD COVER THE REPAIR OF THE VEHICLE BUT THIS WAS LATER RESCINDED BY A SUPERIOR AND I LEFT WITH AN UNSAFE, INCOMPLETE REPAIR. I WOULD LIKE THE NATIONAL HIGHWAY TRAFFIC SAFETY ASSOCIATION TO EXAMINE THE INCIDENCE OF STRUCTURAL AND MOUNTING BRACKET FAILURES DUE TO PREMATURE CORROSION NOT LIMITED TO THE STRAPS THEMSELVES. SEVERAL LOCAL MECHANICS HAVE COMMENTED THAT THEY SEE THIS VERY, VERY FREQUENTLY ON FORD TRUCKS OF THAT VINTAGE. MY TRUCK WILL NOT PASS INSPECTION WITH THE BRACKETS RUSTED AS THEY ARE. GIVEN THE SERIOUSNESS OF THE ISSUE, I BELIEVE THIS BEARS VERY CLOSE EXAMINATION. FORD SAYS IT HAS NOT PROCESS TO FOLLOW UP ON THIS CONCERN. I CONTINUE TO RECEIVE RECALL NOTICES BUT THEY ARE USELESS SINCE FORD WILL NOT ACKNOWLEDGE RELATED DAMAGE, DAMAGED CAUSED BY THE DEFECTIVE STRAPS AND/OR ADDITIONAL ISSUES THAT VERY LIKELY EXIST WITH THE CORROSION RESISTANCE OF SOME FORD TRUCK FRAMES. THIS TRUCK'S FRAME HAS CONTINUED TO EXPERIENCE SIGNIFICANT FRAME BASED RUST DETERIORATION WHILE OTHER PARTS OF THE VEHICLE SEEM TO FOLLOW A MUCH MORE NORMAL AGING PATTERN. *TR
NOVEMBER,2005 WOKE UP TO HEAVY ODOR OF GAS COMING FROM MY ATTACHED GARAGE FOUND MY 1997 F-250 TRUCK HAD LOST GALLONS OVERNITE TOOK TO LOCAL FORD DEALER TOLD ME TANK RUSTY,UNDER SKID PLATE& SPARE TIRE. COST ME $734.27 I SAID IS THERE A PROBLEM WITH THESE TANKS,WAS ASKED ABOUT RECALL WAS TOLD NO RECALL-WENT HOME CALLED FORD MOTOR CO.TOLD THEM MY SITUATION &COSTS FOR A GARAGE KEPT,RARELY SAW SNOW & METICULOUSLY KEPT UP INSIDE & OUT TRUCK ,THEY WERE NO HELP AT ALL. SOLD THIS TRUCK APPROX 2006 TO MY FRIEND WHO OWNS A LOCAL HARLEY DAVIDSON BUSINESS,IT IS STILL RUNNING AND LOOKING GREAT. THEN BOUGHT 1997 F-150 AT LOCAL FORD DEALER 5/14/12 THAT I GOT A RECALL ON FOR THE SAME PROBLEM, HAD WORK DONE FOR THEFUEL TANK/STRAP ASY TOOK IT IN DONE AT NO COST,I BELIEVE I AM OWED A REFUND & INTEREST ON THE $734.27 ON THE 1997 F250 IN MY GARAGE ALSO WERE 2 HARLEYS ONE BEING A COLLECTIBLE I FEEL FORD CHOSE TO KEEP THIS MATTER HUSHED AND I COULD HAVE LOST EVERYTHING. I BELIEVE I AM DUE A REFUND ASAP I SHOULD NOT HAVE HAD TO PAY FOR FORD MOTOR COMPANY'S MISTAKES AND ATTEMPTED COVER UP. THANK YOU FOR YOUR TIME & ATTENTION TO MY LONG OVERDUE MATTER, ANY HELP TO RIGHT THIS WRONG WOULD BE GREATLY APPRECIATED. *TR
REAR GAS TANK LEAKING GAS.STRAPS APPEAR TO HAVE RUBBED HOLE IN TANK. *TR
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE CABLE THAT HOLDS THE BRACKET AND THE SPARE TIRE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.
TL* THE CONTACT OWNS A 1997 FORD F250. THE CONTACT STATED HE SMELLED FUEL COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 146,000. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY A LOCAL SHOP. THE MANUFACTURER OFFERED NO ASSISTANCE. UPDATED 09/19/2012 *JS
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO REPAIR FACILITY FOR AN UNRELATED REPAIR WHEN THE TECHNICIAN DETECTED THAT FIVE OF THE SEVEN SPOKES ON THE FRONT DRIVER'S SIDE WHEEL WERE COMPLETELY RUSTED. THE OTHER THREE WHEELS EXHIBITED RUST HOLES AND CRACKS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 145,318. UPDATED 09/05/12*LJ THE CONSUMER STATED THE PROBLEM WAS FOUND AFTER THE AXLE, HUB AND ROTOR WERE REPLACED AT A COST OF $ 1000.00. UPDATED 09/10/12
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO REPAIR FACILITY FOR AN UNRELATED REPAIR WHEN THE TECHNICIAN DETECTED THAT FIVE OF THE SEVEN SPOKES ON THE FRONT DRIVER'S SIDE WHEEL WERE COMPLETELY RUSTED. THE OTHER THREE WHEELS EXHIBITED RUST HOLES AND CRACKS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 145,318. UPDATED 09/05/12*LJ THE CONSUMER STATED THE PROBLEM WAS FOUND AFTER THE AXLE, HUB AND ROTOR WERE REPLACED AT A COST OF $ 1000.00. UPDATED 09/10/12
TL* THE CONTACT OWNS A 1997 FORD F-250. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE CONTACT NOTICED AN OVERPOWERING GASOLINE SMELL COMING FROM THE REAR OF THE VEHICLE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING NEXT TO THE FUEL TANK STRAPS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN ID NUMBER:11V385000 APPLIED TO HIS VEHICLE AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 180,000.
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED WHILE DRIVING, THE WHEEL DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED THAT SALT WAS LODGED INSIDE OF THE RIM, CAUSING THE RIM TO RUST. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 175,000. UPDATED 04/13/12 *BF UPDATED 05/12/2012 *JS
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FUEL TANK WAS ALSO RUSTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 142,000.
UPON READING ABOUT A FORD RECALLS 2.7 MILLION F150-250 TRUCKS I FOUND THAT MINE WAS INCLUDED IN THAT RECALL BY CALLING THE DEALERSHIP IN SCARSDALE, NY. MADE AN APPOINTMENT FOR SEPT 20, 2011 AND AFTER AN HOUR IN SERVICE THEY TELL ME THEY CANNOT REPLACE STRAPS BECAUSE THE STRAPS HAVE MADE A HOLE IN TANK (RUSTED THROUGH). I WAS SENT OUT OF THE DEALERSHIP WITH NOTICE THAT FORD WAS NOT GOING TO PAY FOR REPLACEMENT TANK AND THEY COULD NOT DO THE STRAP RECALL BECAUSE OF THE TANK. NO TEMPORARY STRAP WAS PLACED AROUND MY TANK TO KEEP IT FROM FALLING ONTO ROADWAY. SO I HAD BEEN DRIVING THE TRUCK READY TO DROP THE BOMB AT ANYTIME. ON SEPT 27, 2011 I WENT TO ANOTHER DEALERSHIP SMITH CAIRNS IN YONKERS AND AFTER A DAY WAS TOLD THE SAME THING. I HAVE AND WILL NOT REMOVE MY TRUCK FROM THIS DEALERSHIP UNTIL FORD MAKES IT SAFE TO DRIVE AT THEIR EXPENSE. *TR
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE STORAGE: TANK ASSEMBLY: MOUNTING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED BECAUSE THE RUSTED FUEL TANK STRAPS CAUSED FRICTION AND CREATED A HOLE IN THE FUEL TANK AND CAUSED FUEL TO LEAK. THE TANK WAS NOT COVERED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,989 AND THE CURRENT MILEAGE WAS 77,944. UPDATED 10/14/11 *BF THE COSNSUMER WAS ALSO INFORMED HE MUST PAY FOR A RUSTED FILLER NECK AT A COST OF $ 319.52.
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE FUEL TANK WAS RUSTED, WHICH CAUSED A FUEL LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT DID NOT WANT TO MOUNT A RUSTED TANK. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 138,048. UPDATED 1/20/12 *CN THE CONSUMER STATED THE GAS TANK WAS LEAKING, DUE TO RUSTED MOUNTED STRAPS. UPDATED 02/01/12
TL* THE CONTACT OWNS A 1997 FORD F-250 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE AND ALSO SMELLED A SLIGHT BURNING ODOR. UPON REACHING THE DESTINATION THE CONTACT NOTICED BOTH FUEL TANK STRAPS WERE FRACTURED WHICH WERE SUPPORTING THE FRONT FUEL TANK. THE VEHICLE WAS EQUIPPED WITH A DUAL FUEL TANK. AS A RESULT OF THE DRAGGING OF THE FRONT FUEL TANK, THERE WAS DAMAGE WHICH CAUSED A LARGE FUEL LEAK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Fire
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE SMELLED A FUEL ODOR. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE CORRODED THROUGH THE FUEL TANK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE FAILURE MILEAGE WAS 71,506.
AFTER HEARING ABOUT THE FORD RECALL ON AUGUST 1, 2011 CONCERNING THE METAL MOUNTING STRAPS HOLDING UP THE GAS TANK(S) ON 1997-1999 FORD F-250 TRUCKS, I CHECKED UNDERNEATH MY TRUCK AND FOUND THAT ONE OF THE MOUNTING STRAPS ON THE FRONT GAS TANK WAS COMPLETELY RUSTED AND HANGING. THE OTHER FRONT STRAP AS WELL AS THE TWO STRAPS ON THE REAR GAS TANK ARE ALSO SEVERELY RUSTED AND COMPROMISED. I CONTACTED MY LOCAL FORD DEALER AS WELL AS FORD MOTOR COMPANY TO LET THEM KNOW ABOUT THE PROBLEM BUT THEY REFUSED TO DO ANYTHING ABOUT IT. IT IS JUST A MATTER OF TIME BEFORE THESE STRAPS WILL FAIL CAUSING MY GAS TANKS TO HIT THE GROUND.
TL* THE CONTACT OWNS A 1997 FORD F-250. WHILE DRIVING 5 MPH, THE FUEL TANK STRAP FRACTURED AND ONLY ONE STRAP WAS LEFT THAT TO KEEP THE FUEL TANK ATTACHED TO THE VEHICLE. THE DEALER ADVISED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: 11V385000 ( FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT STATED THAT THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY A PRIVATE MECHANIC WHO REPLACED BOTH FUEL TANK STRAPS. THE CURRENT MILEAGE WAS 92,500 AND THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
JUST FILLED THE TRUCK WITH GAS. WAS DRIVING ON A WASHBOARD DIRT ROAD. THE FRONT OF THE GAS TANK DROPPED ONTO THE ROAD AND DRAGGED. TANK WAS PUNCTURED AND SEVERAL GALLONS OF GAS LEAKED OUT SLOWLY. I USED A WRATCHET STRAP TO LIFT THE TANK OFF THE ROAD AND SECURE IT. PATCHED THE TANK WITH A SEALER FROM THE AUTO PARTS STORE BUT BY NEXT MORNING IT WAS LEAKING AGAIN. PURCHASED A USED TANK AND STRAPS FROM A JUNKYARD FOR $150. THE ORIGINAL TANK IS IN MY JUNKPILE IF YOU'D LIKE IT. GLAD TO SEE THIS PROBLEM IS BEING CORRECTED. IF I HAD BEEN DRIVING ON AN ASPHALT ROAD I'D PROBABLY BE IN HEAVEN RIGHT NOW. *KB
JUST FILLED THE TRUCK WITH GAS. WAS DRIVING ON A WASHBOARD DIRT ROAD. THE FRONT OF THE GAS TANK DROPPED ONTO THE ROAD AND DRAGGED. TANK WAS PUNCTURED AND SEVERAL GALLONS OF GAS LEAKED OUT SLOWLY. I USED A WRATCHET STRAP TO LIFT THE TANK OFF THE ROAD AND SECURE IT. PATCHED THE TANK WITH A SEALER FROM THE AUTO PARTS STORE BUT BY NEXT MORNING IT WAS LEAKING AGAIN. PURCHASED A USED TANK AND STRAPS FROM A JUNKYARD FOR $150. THE ORIGINAL TANK IS IN MY JUNKPILE IF YOU'D LIKE IT. GLAD TO SEE THIS PROBLEM IS BEING CORRECTED. IF I HAD BEEN DRIVING ON AN ASPHALT ROAD I'D PROBABLY BE IN HEAVEN RIGHT NOW. *KB
AFTER FILLING GAS TANK AND PARKING THE VEHICLE AT HOME, A STRONG SMELL OF GAS WAS NOTED WITH A LARGE AMOUNT OF GAS COMING FROM THE IN AREA OF THE GAS TANK. UPON INSPECTION OF THE GAS TANK, IT WAS NOTED THAT GAS WAS LEAKING IN SEVERAL AREAS. 20 GALLONS OF FUEL WAS LOST OVER A THREE DAY PERIOD WHILE THE TRUCK WAS PARKED, AND AFTER DRIVING ONLY 20 MILES ON AN APPROX. 24 GALLON TANK OF FUEL, THE TRUCK WAS EMPTY OF FUEL. I REPLACEMENT FUEL TANK AND STRAPS WERE BOUGHT FROM A LOCAL PARTS STORE, AFTER CONTACTING A LOCAL FORD DEALERSHIP AND WAS TOLD FORD NO LONGER PRODUCED FUEL TANKS FOR THE MAKE AND MODEL OF THE VEHICLE. UPON REMOVING THE ORIGINAL FUEL TANK AND STRAPS, SIGNIFICANT AMOUNTS OF RUST AND CORROSION NOTED ON BOTH SUPPORT STRAPS AND TO THE UNDER SIDE OF THE FUEL TANK ALSO WITH SEVERAL SMALL HOLES IN THE TANK IN THE AREA OF THE FUEL TANK SUPPORT STRAPS. *TR
FORD MOTOR CO. REFUSES TO DO SAFETY RECALL 07S57 ON MY 97 F-250 THE RECALL IS FOR THE CAM SHAFT POSITION SENSOR. IT MUST BE REPLACED BECAUSE THE VEHICLE STALLS WHILE DRIVING WHICH CAN LEAD TO AN ACCIDENT. THEY ARE REFUSING TO DO THE RECALL DUE TO A SEIZED BOLT. IF THIS BOLT BREAKS THEY WANT ME TO PAY $2500 TO GET THE SAFETY RECALL COMPLETED. *TR
MY 1997 FORD F250 4WD TRUCK HAS DEVELOPED A POPPING NOISE IN THE RIGHT FRONT WHEEL HUB AREA. I FOUND THE DRIVE SHAFT FROM THE FRONT TRANSFER CASE COULD BE MOVED IN AND OUT OF THE WHEEL HUB WITH A POPPING NOISE. I TOOK IT TO BE REPAIRED AND NO ONE CAN FIND PARTS. I HAVE LOOKED ON THE INTERNET AND SEARCHED LOCAL PARTS STORES AND CAN'T FINE THEM EITHER. ALL I FIND IS THAT EVERYONE ELSE HAS HAD SUSPENSION PROBLEMS ON THIS MODEL. HOW DO I GET IT REPAIRED? *TR
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT WAS DRIVING AT APPROXIMATELY 55 MPH WHEN HE HEARD A LOUD EXPLOSION. THE CONTACT COULD SEE SPARKS FROM BEHIND THE VEHICLE THROUGH THE REARVIEW MIRROR. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND DISCOVERED THAT THE FUEL TANK WAS PARTIALLY FRACTURED FROM THE VEHICLE AND DRAGGING. HE WAS ABLE TO STRAP THE FUEL TANK BACK ONTO THE VEHICLE AND DRIVE TO HIS RESIDENCE WITHOUT FURTHER INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR EXAMINATION OR REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 114,000.
Fire
I HAVE A 1997 FORD F250 THAT WONT GO INTO PARK. THEREFORE, YOU CAN'T START THE VEHICLE WITHOUT PUTTING IT INTO NEUTRAL. THE TRUCK ROLLS WHEN TURNED OFF, BECAUSE IT'S NOT ENGAGED. I GOOGLED THE PROBLEM AND FOUND THIS RECALL HTTP://WWW.ARFC.ORG/COMPLAINTS/1997/FORD/F250 . I CALLED THE LOCAL DEALERSHIP AND THEY SAID IT DIDN'T PERTAIN TO MY TRUCK, CALLED THE FORD MOTOR COMPANY AND THEY SAID THE SAME THING. JUST ANOTHER EXAMPLE OF HOW FORD DOESN'T TAKE CARE OF THEIR CUSTOMERS. *TR
AFTER SEVERAL INCHES OF RAIN MY 1997 FORD F250 LIGHT DUTY BEGAN TRYING TO START WHILE PARKED IN THE DRIVEWAY. THE ONLY WAY TO STOP IT WAS TO DISCONNECT THE BATTERY CABLE. THE BATTERY CABLE WAS RED HOT AND SMOKING. LUCKILY MY NEIGHBOR NOTICED OR IT WOULD HAVE CAUGHT FIRE. THIS IS THE SECOND OCCURRENCE OF THIS PROBLEM FOR THIS VEHICLE. BOTH FOLLOWED HEAVY RAINS. THE FIRST OCCURRENCE INCLUDED SPONTANEOUS STARTING, INTERIOR LIGHTS COMING ON, LEFT SIDE WINDOW FAILURE, SPEEDOMETER FAILURE, AND CONTINUED OPERATION OF FAN, WINDOWS AND RADIO WITH IGNITION OFF. RESEARCHING THIS ISSUE HAS MADE ME AWARE THAT THIS IS A COMMON PROBLEM DUE TO WATER LEAKING THROUGH THE WINDSHIELD AND SEEPING INTO THE GENERIC ELECTRONIC MODULE AND FUSE BOX CAUSING MULTIPLE SYMPTOMS INCLUDING THE ONES STATED ABOVE. *TR
I HAVE A 1997 FORD F-250 WITH WITH 87,000 MILES ON A 5.4 LITER ENGINE. ONE OF THE SPARK PLUGS WAS EJECTED FROM THE ENGINE, THREADS AND ALL, WHICH ALSO DAMAGED THE IGNITION COIL. *TR
TL*THE CONTACT OWNS A 1997 FORD F250 LD. WHILE DRIVING VARIOUS SPEEDS, THE VIBRATION OF THE SPARE TIRE RUBS AGAINST AND CREATES A HOLE IN THE REAR FUEL TANK. THE SPARE TIRE IS SECURELY MOUNTED UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THEY REFUSED TO SEND ANYONE OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 57,300. UPDATED 11/17/08 *BF UPDATED 11/18/08. *JB
WE RESPONDED TO FOMOCO RECALL #07S57 ON MARCH,08, ALL SUPPORTING DOCUMENTS WERE PROVIDED, ORIGINAL RECEIPTS,ETC. AFTER SEVERAL FOLLOW-UP CALLS TO THEIR CUSTOMER SERVICE CENTER, ON JUNE,08. WERE TOLD ALL IS IN ORDER AND APPROVED AND THE REIMBURSEMENT CHECK FOR $ 318.41 FOR REPAIR IS IN THE MAIL. SO FAR, AS OF SEPTEMBER 08 NO WORD FROM FORD...AND NO CHECK. *TR
WE RESPONDED TO FOMOCO RECALL #07S57 ON MARCH,08, ALL SUPPORTING DOCUMENTS WERE PROVIDED, ORIGINAL RECEIPTS,ETC. AFTER SEVERAL FOLLOW-UP CALLS TO THEIR CUSTOMER SERVICE CENTER, ON JUNE,08. WERE TOLD ALL IS IN ORDER AND APPROVED AND THE REIMBURSEMENT CHECK FOR $ 318.41 FOR REPAIR IS IN THE MAIL. SO FAR, AS OF SEPTEMBER 08 NO WORD FROM FORD...AND NO CHECK. *TR
MY COMPLAINT HAS TO DUE WITH THE PCV VALVE HOSE THAT RUNS TO THE VACUUM SYSTEM. IT GETS TOO WARM AND MELTS AND IT CAUSES THE ENGINE TO STUTTER OR STALL CAUSING THE VEHICLE TO STOP RAPIDLY. I HAVE NOTICED THIS ON MANY OF THE F250 OR F150 5.4L TRITON ENGINES. THIS HAS HAPPENED SEVERAL TIMES TO MY TRUCK AND IT IS EXPENSIVE TO KEEP REPLACING IT. IT HAS ALMOST CAUSED A FEW REAR ENDINGS. *TR
TL*THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT RECEIVED A RECALL NOTICE IN MARCH OF 2008. HE CALLED THE MANUFACTURER AND WAS INFORMED THAT HIS NEAREST DEALER WAS 130 MILES AWAY. THE CONTACT DOES NOT FEEL THAT HE SHOULD HAVE TO TRAVEL THAT FAR FOR A REPAIR. HE ALSO BELIEVES THAT THE MANUFACTURER SHOULD PAY OR REIMBURSE HIM FOR THE FUEL USED TO MAKE THE ROUND TRIP. THE RECALL INFORMATION WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 146,000.
TL*THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN JANUARY OF 2008 FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL WAS DISCONNECTED AT THAT TIME. THE CONTACT HAS NOT HEARD FROM FORD, WHO STATED THAT THEY WOULD CALL HIM WHEN THE PART WAS AVAILABLE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
TL*- THE CONTACT OWNS A 1997 FORD F250. HE RECEIVED A RECALL NOTICE FOR THE CRANKSHAFT POSITION SENSOR. HE TOOK THE VEHICLE TO THE DEALER AND THEY RAN A DIAGNOSTIC THAT SHOWED A PROBLEM WITH 3 SENSORS. THE CONTACT IS A MECHANIC SO HE REMEDIED THE RECALL HIMSELF. WHEN HE CONTACTED THE MANUFACTURER FOR REIMBURSEMENT OF THE PARTS AND LABOR HE WAS ADVISED THAT THEY WOULD ONLY REIMBURSE HIM FOR THE CRANKSHAFT POSITION SENSOR AND THAT THEY WOULD NOT REIMBURSE HIM FOR THE OTHER PARTS OR LABOR. THE CURRENT MILEAGE WAS 86000 AND THE FAILURE MILEAGE WAS 83000.
1997 FORD F-250 RECALL FOR SPEED CONTROL SYSTEM. CONSUMER STATES THAT TWO DEALERS HAVE STATED THAT THE PARTS ARE NOT AVAILABLE. HE WOULD LIKE THE DEALER TO INFORM HIM WHEN THE PARTS COME IN. HE STATES HE SHOULD NOT HAVE TO CALL TO FIND OUT. *KB