2011 FORD F-250

2 recalls, 384 complaints - 54 TSBs

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT... Read more

Consequence

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

8,022 vehicles affected

Manufacturer: FORD MOTOR COMPANY

STRUCTURE:BODY

Defect Description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Consequence

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Remedy

DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

14,737 vehicles affected

Manufacturer: FORD MOTOR COMPANY

Complaint Statistics

384 total complaints 6 crashes 6 fires

Top Reported Components

Component	Complaints
SUSPENSION	103
STEERING	98
ENGINE	30
ELECTRICAL SYSTEM	20
UNKNOWN OR OTHER	18
FUEL/PROPULSION SYSTEM	18
WHEELS	16
POWER TRAIN	15
SERVICE BRAKES	8
VEHICLE SPEED CONTROL	7

Incident date: Sep 16, 2025

The contact owns a 2021 Mazda CX-5. The contact stated that the Front Brake System Malfunction, Forward Brake Malfunction, and Check Engine warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle started jerking and hesitating as if the wheels would lock... Read more

Incident date: Aug 29, 2025

Brand new truck (497 miles) while driving on freeway at 70 mph, truck kicked out of cruise control and threw traction control, adaptive cruise control, 4wd, check engine, and anti lock brakes disabled fault lights and codes. The vehicle will disable all these safety features for 30-50 miles, and th... Read more

Incident date: Aug 29, 2025

Incident date: Sep 22, 2016

I have purchased a car from a private seller with an altered odometer (mileage discrepancy and now it has all type of lights showing on the dash and car stops running all of a sudden I have taken to Honda dealer for diagnosis and they told us we been fraud on miles and they messed with it electroni... Read more

Incident date: Sep 22, 2016

Incident date: Jun 10, 2024

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated and there was heavy smoke coming from under the hood. In addition, there was a burning odor on the interior of the vehicle. The vehicle was towed to the re... Read more

Incident date: Mar 1, 2022

- Software failure resulted in loss of steering control, speed control, and brakes became unavailable. I was on highway car was at 65 mph and then I got a bunch of error messages mentioned below- 1) Steering assist not available 2) AWD is disabled 3) Headlamps not available 4)Service brake assist ... Read more

Incident date: Jun 26, 2024

Fuel pump fail causing the car to stall out going 75 miles an hour on the highway

Incident date: Jan 28, 2025

The digital instrument cluster blacks out randomly at times going down the highway. This is a safety concern because you can't see how fast you are going. The problem has been inspected by and confirmed by a dealer service center. The failure began without warning and seemed to occur after the car w... Read more

Incident date: Apr 4, 2024

THE SRS AIRBAGS BOTH DRIVER AND PASSENDER SIDE WARNING LIGHTS TURNED ON 1/23/2025 AT 6:06 PM RIGHT AFTER I GOT HOME FROM WORK. THE AIR BAG FAILED TO TURN OFF WHEN THE SEAT BELT IS FASTEN TO THE SEATBELT BUCKLE. WHEN THE SEAT BELT WAS IN PLACE AND REMOVED FROM HOLSTER, THE INDICATOR LIGHT LIT UP AND ... Read more

Incident date: Apr 4, 2024

Vehicle is hard to turn.

Incident date: Oct 12, 2020

The traction control turns on and then the shifts don’t work and I can’t drive since there is no speed also the rpm and the gas the speed and the battery gages start flickering up and down then I turn off the truck and it continues to work fine but after 40 miles or so it does it all again

Incident date: Oct 12, 2020

Incident date: Dec 14, 2023

The media screen console part of my 2024 Santa Fe has been glitching since July. Dealer has already looked at it and said there’s nothing to fix… now the screen flickers AND the audio glitches over and over the same few seconds.. then turn the car OFF and the audio stays playing over and over. C... Read more

Incident date: Sep 25, 2024

The contact’s son owns a 2019 Ford Fusion. The contact stated while decelerating and coming to a stop, the vehicle lost motive power and shut off. The contact stated that after approximately 5 - 10 minutes the vehicle would independently restart with the A/C unit on high. The vehicle was taken to ... Read more

Incident date: Jun 20, 2024

The contact owns a 2017 Ford Explorer. The contact stated that the speedometer and RPM gauges were sticking. There was an abnormal ticking sound detected. While in gear, the speedometer and RPM were flashing on and off. The driver was unable to determine the speed of the vehicle while driving. The c... Read more

Incident date: Jun 16, 2024

I previously sent a complaint regarding my vehicles CRANKSHAFT POSITION SENSOR. I took it to a dealership and I now have to wait for the part to be ordered! Then it is going to be about 2 weeks before it can be repaired! I was told by the dealership that this part had been on a recall list! So I fee... Read more

Incident date: Jun 16, 2024

Incident date: Mar 1, 2023

The contact owns a 2011 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, she heard a loud abnormal tapping sound at the hood of the vehicle. The contact then stated that upon inspection, she noticed that the tapping sound was coming from the lifter and lifter arm w... Read more

Incident date: Aug 30, 2021

1. A. Dashboard digital display fades to black. Inability to see speed, meters, gauges, and malfunction graphics on the instrument cluster display. B. When phone charging through console USB port, the entire center console heats up excessively and smells like burning plastic; wiring. Stopped us... Read more

Incident date: Aug 8, 2023

I've had 2 incidents where the car automatically applied braking when it thought I was about to have a collision when there were no obstructions to my vehicle. The first was within my first 2 years of owning the vehicle. There was a steel plate in the road in a construction area that everyone had t... Read more

Incident date: Aug 8, 2023

the key gets stuck in the ignition and you have to slide the shifter back in forth till it unlocks. I'm showing recall on other Subaru but not on mine ? or at least my year of car. why is that ? everyday its takes longer and longer to get the key to release.

Incident date: Aug 8, 2023

My vehicle had 46,765 miles on it when the airbag warning light came on. I contacted Nissan dealer in Oak Ridge TN (where I purchased the vehicle 1/18) and the stored code they found was B0020-13. I had purchased the extended warranty and my paperwork showed 72 months with replacement vehicle pro... Read more

Incident date: Mar 29, 2023

Parking Brake Module has completely locked up and the vehicle is undrivable

Incident date: Mar 6, 2023

On March 13, 2023 my Honda Odyssey 2018 would not shift out of "Park". The message,” Stop Driving When Safe. Transmission Problem. See Manual” appeared on my dashboard. I turned off the Odyssey and started it back up. After this I was able to shift into drive. This message never appeared be... Read more

Incident date: Mar 6, 2023

Steering wheel tries to stick in place randomly. Does not happen daily but has happened multiple times. The only way to make it stop is to stop driving the car for a few hours.

Incident date: Mar 7, 2023

My 2017 equinox which I purchased at this dealership starting burning excessive oil and has bad piston rings, they quoted me a $9500 for engine... I had those issues at 97500 miles and the dealership failed to properly inspect and fix the rings even though this motor was known for these issues. The ... Read more

Incident date: Jan 1, 2019

I actually have too very serious issues with my new Tundra. 1) my seat is coming loose from floor of my truck every time I take a corner it feels like it's going to tip over and makes a loud clunk and it feels like the back of the seat is separating from the part where my rear end sits (aka my butt)... Read more

Incident date: Sep 4, 2022

The contact owns a 2011 Ford F-250. The contact stated while driving 65 MPH and switching lanes and depressing the brake, the vehicle started to shake abnormally. There was no warning light illuminated. The contact stated that after decelerating, the vehicle stopped shaking. The dealer was contacted... Read more

Incident date: Sep 4, 2022

Incident date: Oct 25, 2022

Going over unsmooth roads ,or very little change in road height,vehicle shakes violently have to come to complete stop and risk getting ran over in middle of highway interstate or whatever couple close calls but no accident,YET

Incident date: Oct 25, 2022

Incident date: Oct 13, 2022

At 122,000 miles the vehicle no has begun to have the "death wobble." Extreme shaking at 40mph+. Ford has no recall for this issue. My local dealer/service center is charging full price to remedy the issue. However, the exact repair is unclear to them (e.g. steering dampener, shocks, u-joints, ???, ... Read more

Incident date: Sep 18, 2022

I own a properly maintained 2011 Ford F-250. Today, 14 instances of what is commonly know as "Ford Death Wobble" occurred to me on the interstate highway while I drove 250 miles. Violent front end shaking at speeds over 55mph after driving over rough bridges or bumps in the road. Several times I alm... Read more

Incident date: Sep 18, 2022

Incident date: Jul 25, 2022

The frame rails that hold and support the bed/box rotted prematurely. Box could fly off while driving and cause accident

Incident date: Jul 25, 2022

The frame rails that hold and support the bed/box rotted prematurely. Box could fly off while driving and cause accident

Incident date: Apr 18, 2015

Death Wabble. Truck uncontrollably shakes in the front end while driving on the highway over 50mph. Extremely scary. It seems like the truck may flip over. Reducing speed below 25mph is the only way to stop it from shaking. Cannot apply brakes while shaking because the truck shakes even more. Allowi... Read more

Incident date: Apr 18, 2015

Incident date: Apr 17, 2022

component= Michelin tire (the tire tread separed from tire) Half of the tread start to hit the vehicle yes discount tire no warning This happened at low speed. If the same happen at High speed the truck can be flipped

Incident date: May 1, 2022

Driving on highway at about 60 mph and truck wheel started wobbling violently ….. searing wheel violently oscillating right left right left uncontrollably!!! Finally stopped after slowing down to below speed on highway … totally unsafe !!! My shoulders and neck hurt for several days from tryin... Read more

Incident date: Apr 5, 2022

When traveling on the interstate at aprox. 70-75 mph the steering wheel began to violently shake to the point that I was worried if I could keep control of the truck. Fortunately there was no one behind me as I had to slam on my brakes and slow to 40 mph before the shaking stopped. I was able to mak... Read more

Incident date: Mar 29, 2022

Wobble in front end

Incident date: Oct 16, 2021

The contact owns a 2011 Ford F-250. The contact stated while driving at an undisclosed speed, the door ajar warning light illuminated and indicated that the rear passenger’s side door was open. The contact checked and confirmed that the door was securely closed. The contact stated that occasionall... Read more

Incident date: Oct 16, 2021

Incident date: Jan 1, 2021

The truck has developed the "death wobble" at speeds between 50 and 60mph. Driving becomes uncontrollable as the truck shakes and bounces very hard and I have to rapidly come to a stop. I've had some work done on it at a local shop but it hasn't solved the problem. It's basically not highway road... Read more

Incident date: Dec 10, 2021

I traveled less than a quarter mile down the road and the truck started knocking I turned back towards my house & I was only traveling around 5 miles an hour then I heard a loud pop no warning lights came on or even an alarm sounding before this happened after the loud pop the truck immediately lock... Read more

Incident date: Jun 4, 2021

I was going 65 MPH in center lane, hit a pothole. The right front wheel began to vibrate wildly. I thought it was going to fall off. I slammed my brakes and veered sharply right to reach the breakdown lane. We were nearly in a violent collision. The car behind me slammed his breaks, leaving ski... Read more

Incident date: Sep 24, 2021

While traveling on the highway, after driving over a slight bump prior to an overpass, the front wheels shook violently while jerking the steering wheel from my hands. This occurred three separate times.

Showing 50 of 384 complaints.

NHTSA Safety Ratings, 2011 FORD F-250

2011 Ford F-250 Super Crew PU/CC 4x4

Category	Rating
Rollover	3 / 5 ★★★☆☆
Rollover Risk	23.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2011 FORD F-250

54 manufacturer communications from 23 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL	6
118000 ELECTRICAL SYSTEM:SOFTWARE	4
061000 ENGINE AND ENGINE COOLING:ENGINE	4
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	2
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL	2
060000 ENGINE (PWS)	2
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)	2
080000 FUEL SYSTEM, DIESEL	2

110000 ELECTRICAL SYSTEM

Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2043, P205C and

080000 FUEL SYSTEM, DIESEL

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

061000 ENGINE AND ENGINE COOLING:ENGINE

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

060000 ENGINE (PWS)

060000 ENGINE AND ENGINE COOLING

010000 STEERING

In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, the followi

060000 ENGINE (PWS)

FORD: 2011-2014 F-SUPER DUTY VEHICLES EQUIPPED WITH 6.7L DIESEL ENGINE MAY EXPERIENCE A RUNNING ROUGH OR MISFIRE DURING EXHAUST REGENERATION PROCESS *CN

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO

350000 EQUIPMENT

FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED.

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: DUE TO LOOSE, MISSING, MODIFIED OR DAMAGED GROUND G400, VARIOUS MALFUNCTION INDICATOR LIGHT (MIL) DTC'S, RELATED TO GLOW PLUG CONTROL MODULE (GPCM), MAY BE EXHIBIT ON SOME DIESEL EQUIPPED TRUCKS. MODEL YEARS 2011-2013. NO MODELS LI

356000 EQUIPMENT ADAPTIVE/MOBILITY

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: SOME SUPER DUTY TRUCKS, WITH A STEADY THROTTLE, WILL EXPERIENCE, WITH OR WITHOUT, AN ENGINE SHUDDER OR TURBO FLUTTER NOISE, IN THE ENGINE, AROUND 900-1400 RPM. MODELS 2011-2012 F-250, F-350, F-450. *PE

107000 POWER TRAIN:AXLE HUBS

FORD: SOME VEHICLES EXHIBIT A 4X4 NOT ENGAGING, NOT STAYING ENGAGED AND/OR UNLOCKING IN EXTREME COLD TEMPERATURES BELOW -18 DEGREES CELSIUS OR 0 DEGREES FAHRENHEIT. INCLUDE FORD MODEL F250, F350,F450, AND F550 MODEL YEARS 2011-2012. *JS

021700 SUSPENSION:FRONT:HUB

118000 ELECTRICAL SYSTEM:SOFTWARE

FORD 2011-2012 F250, F350, F450, F550 : INFORMATION REGARDING F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT BEFORE 10/11/2011 MAY EXHIBIT A MIL ON WITH DTCS, P207F, P20EE, P2200, P2201, P2209, P164A, P2A00 OR P0133. *LJ

015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM

FORD: WHEN MAKING EITHER LEFT OR RIGHT TURNS, THERE IS A LACK OF STEERING ASSIST OR AN EXCESSIVE STEERING EFFORT INVOLVED. *PE

061000 ENGINE AND ENGINE COOLING:ENGINE

FORD: AFTER REFUELING VEHICLE, WOULD BE HARD TO START, RUNS ROUGH AND AN AUDIBLE CLICKING NOISE CAN BE HEARD. *PE

162300 STRUCTURE:BODY:DOOR

FORD: SOME VEHICLES DO NOT UNLOCK USING THE INTELLIGENCE ACCESS KEY OR THE INTEGRATED KEYHEAD TRANSMITTER. *RM

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

FORD: SOME VEHICLES DO NOT UNLOCK USING THE INTELLIGENCE ACCESS KEY OR THE INTEGRATED KEYHEAD TRANSMITTER. *RM

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. POWER INCREASE RECALIBRATION IN WIDE FRAME PICK UP TRUCK (NON CHASSIS CAB). THERE IS NO MILEAGE LIMIT FOR THIS PROGRAM. POWER INCREASE WAS INCORPORATED INTO PRODUCTION V

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

118000 ELECTRICAL SYSTEM:SOFTWARE

061000 ENGINE AND ENGINE COOLING:ENGINE

FORD: 2005-2011 F250/F350. THE FUEL FILL NOZZLE MAY AUTOMATICALLY SHUT OFF TOO EARLY. *RM

140000 AIR BAGS

COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM

118000 ELECTRICAL SYSTEM:SOFTWARE

COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM

080000 FUEL SYSTEM, DIESEL

FORD: THERE MAY BE FUEL CONTAMINATION CAUSING DAMAGE TO THE FUEL SYSTEM. THE VEHICLE MAY NOT START, HAVE A HARD START, RUN ROUGH, HAVE EXHAUST SMOKE, OR THE ENGINE MAY KNOCK. 2011 F SUPER DUTY. *RM

034510 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

FORD: 2010-2011 F250/F350. THE FRONT OR REAR BRAKE CALIPERS ARE STICKING. INFORMATION ON REPLACING THE CALIPERS. *RM

045100 SERVICE BRAKES, AIR:DISC:CALIPER

FORD: 2010-2011 F250/F350. THE FRONT OR REAR BRAKE CALIPERS ARE STICKING. INFORMATION ON REPLACING THE CALIPERS. *RM

046000 SERVICE BRAKES, AIR:ANTILOCK

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

100000 POWER TRAIN

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

118000 ELECTRICAL SYSTEM:SOFTWARE

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: THERE MAY BE FUEL CONTAMINATION CAUSING DAMAGE TO THE FUEL SYSTEM. THE VEHICLE MAY NOT START, HAVE A HARD START, RUN ROUGH, HAVE EXHAUST SMOKE, OR THE ENGINE MAY KNOCK. 2011 F SUPER DUTY. *RM

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

FORD: THERE MAY BE FUEL CONTAMINATION CAUSING DAMAGE TO THE FUEL SYSTEM. THE VEHICLE MAY NOT START, HAVE A HARD START, RUN ROUGH, HAVE EXHAUST SMOKE, OR THE ENGINE MAY KNOCK. 2011 F SUPER DUTY. *RM

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: THE MALFUNCTION LIGHT IS ON WITH THREE POSSIBLE TROUBLE CODES. 2011 F250/F350/F450/F550. *RM

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FORD: THE MALFUNCTION LIGHT IS ON WITH THREE POSSIBLE TROUBLE CODES. 2011 F250/F350/F450/F550. *RM

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

FORD: VEHICLES MAY RUN ROUGH, HARD START AFTER REFUELING, CLICKING NOISE UNDER HOOD, AND HAVE TROUBLE CODES STORED. *RM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

FORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

FORD: THE MALFUNCTION LIGHT IS ON DUE TO AN EXHAUST LEAK AT THE EGR PIPE. THERE ARE TWO POSSIBLE TROUBLE CODES STORED. 2011 F-250/350/450/550. *RM

NHTSA Safety Investigations, FORD F-250

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Power tailgate opens unintended

By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consum... er complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.Read more

RQ, Closed , Model Year: 2011

Vehicle Commanded Engine Shutdown

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engi... ne Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.Read more

PE, Closed , Model Year: 2008

Alleged Loss of Steering

The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged d... efect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at wwRead more

EA, Closed , Model Year: 2005

VIOLENT FRONT END OSCILLATION

THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEED... S ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.Read more

PE, Closed , Model Year: 2005

VIOLENT FRONT END OSCILLATION

ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEG... Read more

RQ, Closed , Model Year: 1999

PARKING BRAKE FAILURE

ON MAY 11, 1998, FORD MOTOR COMPANY FILED A DEFECT INFORMATION REPORT CONCERNING PARKING BRAKE FAILURE ON CERTAIN 1999 F-350 SUPER DUTY VEHICLES BUILT AT THE KENTUCKY TRUCK PLANT FROM JANUARY 26, 1998 THROUGH APRIL 24, 1998; RECALL 98V-101.THE REDUCTION IN PARKING BRAKE EFFECTIVENESS MAY OCCUR ON SO... Read more

PE, Closed , Model Year: 1999

STEERING SHAFT FRACTURE

ALLEGED THAT THE STEERING SHAFT MAY FRACTURE

PE, Closed , Model Year: 1994

SEPARATED FRONT SUSPENSION

CONSUMER COMPLAINTS REPORT THAT BOLTS WHICH RETAIN THE AXLE PIVOT BRACKET TO THE FRAME CROSS MEMBER CAN LOOSEN OR FAIL, CAUSING THE INBOARD END OR THE AXLE TO BECOME DETACHED FROM THE VEHICLE.OWNERS ALLEGE THAT THIS COULD RESULT IN LOSS OF STEERING CONTROL, HOWEVER THE COMPLAINT DATA SHOWS ONLY ONE ... INCIDENT WHERE THE VEHICLE LEFT THE ROADWAY FOLLOWING AXLE SEPARATION, WITH NO DAMAGE TO THE VEHICLE.IN ADDITION TO THE 225 CONSUMER COMPLAINTS, THERE WERE 4,315 WARRANTY CLAIMS RELATED TO THE FRONT SUSPENSION AND MEMBERS, AND 22 VEHICLES WERE REPLACED FOR GOODWILL.DOCUMENTS SUBMITTED BY FORD, UNDER REQUEST FOR CONFIDENTIAL TREATMENT INDICATE THAT THE BOLTS WERE INADEQUATE FOR THE DURABILITY REQUIREMENTS OF THE VEHICLE.ALSO, BOLTS WERE FOUND TO HAVE BEEN INADEQUATELY TORQUED AT ONE OR MORE ASSEMBLY PLANTS.OTHER FACTORS, SUCH AS WAX TREATMENT OF THE FRAME, CONTRIBUTED TO THE PROBLEM.INCREASED BOLT DIAMETER AND INCREASED TORQUE APPARENTLY CORRECTED THE PROBLEM.A SERVICE BULLETIN, 96-20-13, WAS ISSUED TO ADVISE DEALERS OF THIS CORRECTIVE ACTION.IN THESE DOCUMENTS, FORD ALSO REPORTED THAT A VEHICLE, EQUIPPED FOR SIMULTANEOUS CATASTROPHIC FAILURE OF ALL PIVOT BRACKET FASTENERS, WAS EVALUATED RESULTING IN A SLIGHT VEHICLE PULL TO ONE SIDE WITH NO LOSS OF VEHICLE CONTROL.ODI HAS NOT REPLICATED FORD'S VEHICLE TESTING, HOWEVER ANALYSIS OF THE DESIGN OF THE FRONT SUSPENSION INDICATES THAT EVEN IF THE INBOARD END OF THEAXLE BECAME DISCONNECTED FROM THE FRAME, THE OUTBOARD END WOULD REMAIN FIRMLY ATTACHED TO THE LEAF SPRING WITH TWO U-BOLTS.THIS WOULD RETAIN THE WHEEL IN ITS APPROXIMATE POSITION, ALTHOUGH THE WHEEL ALIGNMENT WOULD BE GREATLY IN ERROR.THEREFORE IT IS UNLIKELY THAT CONTROL OF THE VEHICLE WOULD BE LOST.OWNERS REPROT MANY SIGNIFICANT NOISES IN THE SUSPENSION, SUCH AS CREAKING, GROANING, CLUNKING, AND SQUEAKING, PRIOR TO NOTICING ANY SEPARATION OF THE AXLE.THIS PROVIDES WARNING OF THE LOOSENING OF THE BOLTS TO THE DRIVER, AND SHOULD NOT BE IGNORED.FORD HAS STATED THAT REPAIRS WILL BE COVERED UNDER THE VEHICLE'S BUMPER WARRANTY.COMPLAINTS ABOUT WARRANTY COVERAGE BY A FORD DEALER SHOULD BE ADDRESSED TO FORD, OR TO APPROPRIATE STATE AND LOCAL AGENCIES.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 1992

ENGINE COMPARTMENT FIRES

There is no summary currently available

FORD F-250 - All Years Overview

Complete safety history for the FORD F-250 across all model years (1991, 2020).

152 Total Recalls

11,563 Total Complaints

9 Investigations

375 Reported Crashes

300 Reported Fires

19 Reported Deaths

FORD F-250 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2022	0	156	View
2021	0	209	View
2020	1	352	View
2019	4	1,922	View
2018	1	616	View
2017	2	1,718	View
2016	0	430	View
2015	2	426	View
2014	0	236	View
2013	0	153	View
2012	1	423	View
2011 (current)	2	384
2010	0	109	View
2009	1	92	View
2008	6	255	View
2007	4	84	View
2006	3	332	View
2005	1	207	View
2004	7	201	View
2003	7	151	View
2002	7	189	View
2001	9	269	View
2000	10	417	View
1999	19	702	View
1998	9	76	View
1997	14	348	View
1996	5	212	View
1995	4	238	View
1994	10	156	View
1993	9	183	View
1992	7	149	View
1991	7	145	View
1990	0	5	View
1989	0	14	View
1979	0	1	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2011 FORD F-250

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2011 FORD F-250

Safety Technology

Technical Service Bulletins, 2011 FORD F-250

Most Affected Components

NHTSA Safety Investigations, FORD F-250

FORD F-250 - All Years Overview

FORD F-250 - Year by Year

Other FORD Models