2009 FORD F-250

1 recalls, 92 complaints - 21 TSBs

TIRES:TREAD/BELT

Defect Description

CONTINENTAL TIRE IS RECALLING CERTAIN CONTITRAC TR TIRES, SIZE LT275/70R18 125/122S OUTLINE WHITE LETTERS AND BLACK SIDEWALL, AND CONTITRAC, SIZE LT275/70R18 125/122S, BLACK SIDEWALL, PRODUCED FROM MAY 6, 2007, THROUGH SEPTEMBER 20, 2008, SOLD AS AFTERMARKET AND INSTALLED AS ORIGINAL EQUIPMENT ON SO... Read more

Consequence

SEPARATION OF THE BELT EDGES COULD LEAD TO TREAD BELT SEPARATION, INCREASING THE RISK OF A CRASH.

Remedy

CONTINENTAL TIRE WILL NOTIFY OWNERS AND REPLACE THE AFFECTED TIRES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 14, 2011. OWNERS MAY CONTACT CONTINENTAL CUSTOMER SERVICE TOLL-FREE AT 1-888-799-2168.

390,657 vehicles affected

Manufacturer: CONTINENTAL TIRE THE AMERICAS, LLC.

Complaint Statistics

92 total complaints 1 fires

Top Reported Components

Component	Complaints
STEERING	32
SUSPENSION	25
WHEELS	6
ENGINE	6
UNKNOWN OR OTHER	4
TIRES	3
POWER TRAIN	3
ENGINE AND ENGINE COOLING	2
VISIBILITY	1
FUEL SYSTEM, GASOLINE	1

Incident date: Jun 9, 2024

275/55r20. only have around 10,000 miles. just rotate the tire at Walmart in Texas . on my way to Georgia my rear tire exploded without any warning at 75 mph . I almost lost control over the vechle .

Incident date: Jun 9, 2024

I was driving down the road 8/17/2024, and the wrench came on, I thought I would drive a few miles to my house and then tow to dealer, but the transmission line broke and pumped out all the transmission oil and the truck shifted into neutral or and the transmission was destroyed. The truck lost pow... Read more

Incident date: Jul 7, 2024

Engine shuts off at red light as auto idle stop got activated. Then at green light when I press the accelerator my car was in”neutral”mode and it didn’t allow me to move. I had to put my car into parking then switch it off and restart it. People behind me were agitated and honking.

Incident date: Jul 7, 2024

Was driving to the store for groceries with my 2 young children, when my car just stopped accelerating and the engine seized up on a local road. Had noticed a ticking and knocking sound when accelerating a few prior and a weird sound coming from the suspension but it was dismissed by the dealer. Ha... Read more

Incident date: Feb 3, 2023

The power steering for my Malibu max has stopped working. The steering wheel shakes, it also locks and won't allow you to turn its wheel. The part that it needs is called power steering assist motor. There's been many recalls on this car about the same issue. There's been an incident where I almost ... Read more

Incident date: Feb 3, 2023

Diesel exhaust fluid heater short circuits due to poor design. This issue occurs multiple times, including after being repaired. The failure limits the trucks capabilities until it is entirely unusable.

Incident date: Feb 3, 2023

Driving and suddenly the entire vehicle will start to shake until slow or near complete stop. I think it’s called a death wobble

Incident date: Feb 1, 2022

Motor gaskets leak oils and cracked and the other one is that when driving the truck it begins to shake aggressively and dangerously to where you can lose control

Incident date: Feb 1, 2022

Motor gaskets leak oils and cracked and the other one is that when driving the truck it begins to shake aggressively and dangerously to where you can lose control

Incident date: Sep 21, 2016

Was driving on the highway when my truck started shaking violently, had to pull over and check what was wrong, but no did not see anything wrong. Took it to the Ford dealership near me. Was told the tires were my problem had them replaced but the shaking continues. Ford does not have an explanation ... Read more

Incident date: Oct 29, 2021

Death Wobble. Hit a dip in the road steering wheel and whole truck Shakes out of control until you slow WAY down or stop.

Incident date: Oct 29, 2021

Death Wobble. Hit a dip in the road steering wheel and whole truck Shakes out of control until you slow WAY down or stop.

Incident date: Jul 2, 2021

Vehicle shakes violently at highway speeds. Suspected "death wobble."

Incident date: Jul 2, 2021

Vehicle shakes violently at highway speeds. Suspected "death wobble."

Incident date: May 5, 2020

WHEN PUTTING FUEL INTO THE CAR, IT WAS CUT OFF AS IF IT IS FULL, AND NOWHERE NEAR BEING A FULL TANK.

Incident date: Mar 6, 2020

I WAS DRIVING DOWN A CITY STREET AND MY 2009 F250 STARTED TO VIOLENTLY SHAKE AND I COULD BARELY CONTROL THE STEERING WHEEL, IT WAS LIKE I HAD BLOWN ALL 4 TIRES OR THE SUSPENSION HAD FALLEN APART. I WAS TALKING TO MY SISTER ON THE CAR SPEAKER WHEN IT HAPPENED AND SHE COULD EVEN HEAR THE SHAKING AND S... Read more

Incident date: Mar 6, 2020

Incident date: Jun 29, 2020

WHEN DRIVING SPEED BETWEEN 35 AND 40 MPH, THE STEERING STARTS WOBBLING BACK AND FORTH. HAVE TO SLOW DOWN AND PULL OVER. ROAD IS A 4 LANE STRAIGHT STREET. HAS HAPPENED TWICE. TRUCK AS 43,000 MILES. TAKING TO A MECHANIC TODAY FOR ASSISTANCE IN DIAGNOSES. LOOKED UP ON THE INTERNET AND THIS SEEMS... Read more

Incident date: Jan 1, 2017

I HAVE HAD MULTIPLE EPISODE OF DEATH WOBBLE. I HAVE HAD THE FRONT END SUSPENSION REBUILT TWICE AND HAVE HAD THE PROBLEM RETURN, MECHANICS SAY ITS THE WORSE THEY HAVE EVER SEEN. I'VE HAD TO REPLACE BODY MOUNTS BECAUSE THEY WERE DESTROYED BY THE VIOLENT WOBBLE. THIS HAPPENS AT SPEEDS OVER 45 MILES ... Read more

Incident date: Jan 1, 2017

Incident date: Sep 3, 2019

WHILE DRIVING ON A HIGHWAY AT 65-70 MILES PER HOUR, IF YOUR FRONT TIRES HIT A SMALL BUMP, ESPECIALLY ON CURVES, THE PICKUP FRONT END WIL GO INTO AN UNCONTOLLABLE WOBBLE AND YOU MUST IMMEDIATELY HIT YOUR BRAKES TO GET IT TO COME TO AN ALMOST DEAD STOP BEFORE IT WILL QUIT. YOU CAN END UP IN THE OTHER ... Read more

Incident date: Sep 3, 2019

Incident date: Mar 7, 2018

WHILE DRIVING DOWN THE HIGHWAY, THE TRUCK SHUT OFF AND WOULDN'T COME BACK ON. HAD TO DRIFT INTO A PARKING LOT TO HAVE IT TOWED HOME. AFTER MONTHS AND SEVERAL MECHANICS LATER, CHANGING OUT DIFFERENT FUEL PARTS, ENGINE COMPONENTS, BATTERIES, ETC. WE FOUND OUT IT WAS THE HIGH PRESSURE FUEL INJECTION PU... Read more

Incident date: Sep 6, 2018

TRACK BAR FAILING. CAUSING 'DEATH WOBBLE' WHILE DRIVING AT HIGHWAY SPEEDS DURING BRAKING AND WHEN HITTING SMALL BUMPS

Incident date: Jul 25, 2019

MY HUSBAND AND I PURCHASED A FORD F250 LARIET TRUCK FROM A FORD DEALERSHIP IN CALIFORNIA ON 3-11-2012. EVER SINCE WE HAVE OWNED THE VEHICLE WE HAVE HAD PROBLEMS WITH A WOBBLE WHEN ON TRAVELING ON THE FREEWAY. WE HAVE HAD THE TRUCK IN THE SHOP ON MANY OCCASIONS AND WERE TOLD WE NEEDED NEW TIRES, E... Read more

Incident date: Jul 25, 2019

Incident date: May 11, 2019

RIGHT AFTER PERFORMING THE FRONT AND BACK BRAKE PADS REPLACEMENT TOOK MY TRUCK FOR A FAMILY TRIP IN WHICH WE EXPERIENCE A SEVER SHAKING IN THE FRONT END OF THE TRUCK TO THE POINT THAT WE HAD TO COME TO A FULL STOP THE SPEED WE WERE TRAVELING WAS 70MPH, AT FIRST I THOUGHT IT WAS A FLAT TIRE BUT IT WA... Read more

Incident date: May 22, 2019

WHILE IN MOTION, THIS VEHICLE HAS HAD VIOLENT SHAKING AT HIGHWAY SPEEDS 60-70MPH AND AT LOW SPEEDS OF 30-40MPH. THE STEERING WHEEL VIOLENTLY SHAKES FROM SIDE TO SIDE ALONG WITH THE ENTIRE TRUCK SHAKING VIOLENTLY. IT NEARLY CAUSED AN ACCIDENT TWICE WHILE TRAVELING ON THE HIGHWAY WITH VERY LIGHT LOA... Read more

Incident date: May 22, 2019

Incident date: Nov 17, 2018

MY TRUCK GOING HIGHWAY SPEEDS HAS HAD NUMEROUS ISSUES WITH DEATH WOBBLE. IF YOU DON'T KNOW WHAT THAT IS IT'S WHERE THE TRUCK STARTS SHAKING VIOLENTLY AND THE ONLY WAY TO CONTROL IT IS TO CONE TO A COMPLETE STOP WHICH IN THE MIDDLE OF THE HIGHWAY IS VERY DANGEROUS. THIS HAS HAPPENED MANY TIMES WITH M... Read more

Incident date: Nov 17, 2018

Incident date: Mar 10, 2013

TL* THE CONTACT OWNS A 2009 FORD F-250 EQUIPPED WITH BF GOODRICH TIRES, TIRE LINE: RUGGED TERRAIN, TIRE SIZE: LP 275/70/R18 AND THE DOT NUMBER WAS NOT AVAILABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND PASSENGER SIDE TIRE TREAD PREMATURELY SEPARATED CAUSING BOTH TIRES TO FAIL AT DIFFERENT ... Read more

Incident date: Jul 5, 2017

WHEN DRIVING AT HIGHWAY SPEEDS (50 MPH OR HIGHER) THE TRUCK EXPERIENCES "DEATH WOBBLE" WHEN IT HITS A SMALL ROUGH PATCH. DURING "DEATH WOBBLE" THE VEHICLE SHAKES UNCONTROLLABLY AND WON'T STOP UNTIL THE VEHICLE SPEED IS BROUGHT DOWN TO 30 MPH OR LOWER.

Incident date: Jul 5, 2017

Incident date: Jun 11, 2017

I AM THE ORIGINAL OWNER OF A 2009 F250 SUPER DUTY PU. THE VEHICLE HAS BEEN WELL MAINTAINED OVER THE 61630 MILES I HAVE ACCUMULATED. RECENTLY THE TRUCK HAS STARTED EXPERIENCING WHAT CAN ONLY BE DESCRIBED AS A LOSS OF POWER STEERING. THIS SEEMS TO MOST OFTEN OCCUR AFTER STARTING FROM A STOP, AND TURNI... Read more

Incident date: Jul 27, 2016

WHEN I HIT A SMALL BUMP AT HIGHWAY SPEEDS MY TRUCK WILL START TO SHAKE VIOLENTLY AND WILL NOT STOP WITHOUT HARD BRAKING OR AGGRESSIVELY JERKING THE STEERING WHEEL. I FEEL THIS IS A REAL HAZARD AND AM AFRAID TO LET MY FAMILY DRIVE THE TRUCK. I WILL NOT LET MY GRAND CHILDREN RIDE WITH ME IN FEAR OF AN... Read more

Incident date: Dec 26, 2016

I HAD A LOW TIRE PRESSURE WARNING COME ON SO I TOOK MY TRUCK TO THE TIRE SHOP. THE SHOP FOUND I HAD A CRACKED WHEEL ON THE RIGHT REAR OF MY TRUCK. I KEEP MY TRUCK AND WHEELS CLEAN AND HAVE NEVER PULLED HEAVY LOADS SO I DO NOT UNDERSTAND WHY I HAVE A CRACKED WHEEL. THIS TRUCK IS A DAILY DRIVER ON US ... Read more

Incident date: Sep 17, 2016

TL* THE CONTACT OWNS A 2009 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE A... Read more

Incident date: Sep 17, 2016

Incident date: Jul 29, 2016

MY TRUCK HAS BEGAN A VIOLENT SHAKING, BOUNCING, AND VIBRATING FROM THE FRONT END WHEN I HIT AN UNEVEN SERVICE ON THE INTERSTATE. FEELS AS IF SOMEONE ELSE GRABS MY STEERING WHEEL AND SHAKES IT AS HARD AND AS FAST AS THEY CAN BACK AND FORTH LEAVING ME WITH LITTLE OR NO CONTROL. TERRIFYING!! THE ONL... Read more

Incident date: Jul 29, 2016

Incident date: Jul 8, 2016

WHEN DRIVING AT 65 MPH, AND THE FRONT TIRES HIT A LARGE BUMP OR POT HOLE, THE FRONT END GOES INTO A VIOLENT SHAKE. THIS HAS HAPPENED (3) TIMES IN 2-WEEKS. ON THE INTERNET, IT IS KNOWN AS THE "DEATH WOBBLE." THE SHAKING IN THE STEERING WHEEL WAS SO GREAT THAT IT VIBRATED ME INTO THE NEXT LANE AND... Read more

Incident date: Jul 8, 2016

Incident date: Apr 15, 2016

THE FRONT DRIVER TIRE BOUNCES/SHAKES LIKE A BASKETBALL AFTER HITTING A BUMP WHEN TRAVELLING AT HIGHWAY SPEEDS. VEHICLE IS UNCONTROLLABLE AND MUST PULL OVER AND STOP VEHICLE TO STOP THE BOUNCE/SHAKE. FORD COMPANY REPLACED TRACK BAR WHEN THIS PREVIOUSLY HAPPENED AND GUARANTEED IT WOULD FIX THE PROBLEM... Read more

Incident date: Feb 18, 2016

TL* THE CONTACT OWNS A 2009 FORD F-250 EQUIPPED WITH NITTO, TIRE LINE: NITTO, TIRE SIZE: LT305/55R/20, DOT NUMBER: 73R8K3R212. THE CONTACT STATED THAT THE VEHICLE FELT AS THOUGH IT NEEDED AN ALIGNMENT. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BELTS WERE SEPAR... Read more

Incident date: Dec 11, 2015

DRIVING 2009 FORD F-50 SUPER DUTY FX4 ON INSTERSTATE AT 65 MPH, AS I EXITED TO ANOTHER INTERSTATE I EXPERIENCED A VIOLENT WOBBLE IN THE FRONT END WHICH ONLY STOPPED WHEN I BROUGHT THE PICKUP TRUCK TO A COMPLETE STOP. I TOOK THE TRUCK TO THE DEALER I PURCHASED THE VEHICLE FROM AND THEY GAVE ME A SH... Read more

Incident date: Dec 11, 2015

Showing 50 of 92 complaints.

Technical Service Bulletins, 2009 FORD F-250

21 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL	4
118000 ELECTRICAL SYSTEM:SOFTWARE	3
061000 ENGINE AND ENGINE COOLING:ENGINE	2
073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS	1
080000 FUEL SYSTEM, DIESEL	1
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR	1
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	1
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL	1

010000 STEERING

In monitoring our technical service inquiries and technical service bulletins from Ford, there is the potential for moderate to severe steering wheel oscillation (wobble) to occur. After extensive testing and outside feedback, the followi

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FORD: THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0713 AND/OR P0710 REGARDING TORQSHIFT TRANSMISSION. MODEL 2008-2009 F-53 MOTORHOME CHASSIS, LOW CAB FORWARD, 2008-2010 F-250, F-350, 2008-2011 E-350, E-45

355100 EQUIPMENT:OTHER:LABELS

ROUSH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE EMISSION CONTROL LABELS DO NOT MEET STANDARDS. *RM

190000 TIRES

FORD: SOME CONTINENTAL TIRES MIGHT HAVE UNEVEN WEAR, VIBRATION, OR THE POSSIBLE TREAD DETACHMENT. 2008-2009 F250/F350. *RM UPDATED 8/3/11. *PE

061000 ENGINE AND ENGINE COOLING:ENGINE

FORD: 2005-2011 F250/F350. THE FUEL FILL NOZZLE MAY AUTOMATICALLY SHUT OFF TOO EARLY. *RM

118000 ELECTRICAL SYSTEM:SOFTWARE

COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM

140000 AIR BAGS

COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM

046000 SERVICE BRAKES, AIR:ANTILOCK

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

100000 POWER TRAIN

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

118000 ELECTRICAL SYSTEM:SOFTWARE

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

FORD: VEHICLES MAY RUN ROUGH, HARD START AFTER REFUELING, CLICKING NOISE UNDER HOOD, AND HAVE TROUBLE CODES STORED. *RM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CATALYST Y PIPE WARRANTY EXTENSION.. IN SOME OF THE AFFECTED VEHICLES, CERTAIN VEHICLE OPERATING CONDITIONS CAN CAUSE THE CATALYST SUBSTRATE TO CRACK OR MELT. THIS CAN CA

118000 ELECTRICAL SYSTEM:SOFTWARE

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD: SUPPLY/RETURN LINES INSTALLATION AT HIGH PRESSURE PUMP-REVISED WASHER FOR TRUCKS EQUIPPED WITH 6.4L ENGINES. WHEN INSTALLING SUPPLY OR RETURN LINES AT HIGH PRESSURE PUMP ON DIESEL ENGINES, DO NOT USE THE BONDED STYLE WASHER (W302870)

080000 FUEL SYSTEM, DIESEL

FORD: SOME TRUCKS WITH 6.4L ENGINE WILL RUN ROUGH, SMOKES, OR NO START DUE TO GASOLINE OR ALCOHOL IN THE FUEL. GASOLINE/ALCOHOL LACK THE LUBRICITY OF DIESEL FUEL AND WILL CAUSE FUEL SYSTEM FAILURE. *PE

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD TRUCKS: ON SOME TRUCKS EQUIPPED WITH A 6.4L DIESEL ENGINE, WITH LESS THAN 5000 MILES, MAY EXHIBIT DIAGNOSTIC TROUBLE CODES P0404 AND/OR P1335. THIS MAY BE DUE TO WELD SLAG/DEBRIS, FROM TURBO UP-PIPE MANUFACTURING PROCESS, BEING STUCK

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES FUEL INJECTOR O RINGS CAN PREMATURELY WEAR. AS A RESULT, FUEL MAY LEAK INTO CRANKCASE CAUSING OIL LEVEL TO RISE. HIGH OIL LEVELS CAN CAUSE DRIVABILITY CONCERNS A

073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

NHTSA Safety Investigations, FORD F-250

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Power tailgate opens unintended

By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consum... er complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.Read more

RQ, Closed , Model Year: 2011

Vehicle Commanded Engine Shutdown

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engi... ne Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.Read more

PE, Closed , Model Year: 2008

Alleged Loss of Steering

The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged d... efect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at wwRead more

EA, Closed , Model Year: 2005

VIOLENT FRONT END OSCILLATION

THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEED... S ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, TESTING CONDUCTED BY VRTC, AND ODI INSPECTION OF COMPLAINT VEHICLES, THAT THE OWNERS OF THE SUBJECT VEHICLES ARE EXPERIENCING SHIMMY EVENTS ON THEIR VEHICLES.HOWEVER, ODI HAS ALSO CONFIRMED THAT OWNERS TYPICALLY DO NOT MAINTAIN THEIR TIRES AT THE PRESSURES RECOMMENDED BY FORD ON THE TIRE LABEL.FURTHER, ODI HAS FOUND THAT IN ORDER FOR SHIMMY TO OCCUR, TIRE PRESSURES MUST BE SUBSTANTIALLY BELOW (AT LEAST 20%) THOSE SPECIFIED ON THE VEHICLE TIRE LABEL.ODI CONSIDERS THESE UNSAFE TIRE CONDITIONS TO BE THE RESULT OF ONE OF THREE TYPICAL SITUATIONS.THE TIRES ARE BEING IMPROPERLY MAINTAINED, THE OWNERS ARE INTENTIONALLY SETTING THE TIRE PRESSURES LOW TO ENHANCE RIDE QUALITY, OR AFTERMARKET TIRES (NOT DESIGNED FOR USE ON THE VEHICLE) ARE INSTALLED TO CHANGE THE APPEARANCE OR FUNCTION OF THE VEHICLE.THE SUBJECT VEHICLES ARE INTENDED AND DESIGNED TO BE USED AS HEAVY DUTY VEHICLES AND AS SUCH REQUIRE THAT THE TIRES BE CAPABLE OF HANDLING THE LOADS FOR WHICH THE VEHICLE IS DESIGNED AND MARKETED.IN ORDER FOR THE TIRES TO BE CAPABLE OF HANDLING THESE LOADS, THE PROPER TIRE PRESSURE MUST BE MAINTAINED.IN LIGHT OF THE INFORMATION GATHERED IN THIS INVESTIGATION AND FORD'S AGREEMENT TO NOTIFY SUBJECT VEHICLE OWNERS (NOW AND EVERY TWO YEARS UNTIL THE VEHICLES REACH TEN YEARS FROM THEIR PRODUCTION DATE) ABOUT THE IMPORTANCE OF MAINTAINING PROPER TIRE PRESSURES ON THEIR VEHICLES, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.Read more

PE, Closed , Model Year: 2005

VIOLENT FRONT END OSCILLATION

ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEG... Read more

RQ, Closed , Model Year: 1999

PARKING BRAKE FAILURE

ON MAY 11, 1998, FORD MOTOR COMPANY FILED A DEFECT INFORMATION REPORT CONCERNING PARKING BRAKE FAILURE ON CERTAIN 1999 F-350 SUPER DUTY VEHICLES BUILT AT THE KENTUCKY TRUCK PLANT FROM JANUARY 26, 1998 THROUGH APRIL 24, 1998; RECALL 98V-101.THE REDUCTION IN PARKING BRAKE EFFECTIVENESS MAY OCCUR ON SO... Read more

PE, Closed , Model Year: 1999

STEERING SHAFT FRACTURE

ALLEGED THAT THE STEERING SHAFT MAY FRACTURE

PE, Closed , Model Year: 1994

SEPARATED FRONT SUSPENSION

CONSUMER COMPLAINTS REPORT THAT BOLTS WHICH RETAIN THE AXLE PIVOT BRACKET TO THE FRAME CROSS MEMBER CAN LOOSEN OR FAIL, CAUSING THE INBOARD END OR THE AXLE TO BECOME DETACHED FROM THE VEHICLE.OWNERS ALLEGE THAT THIS COULD RESULT IN LOSS OF STEERING CONTROL, HOWEVER THE COMPLAINT DATA SHOWS ONLY ONE ... INCIDENT WHERE THE VEHICLE LEFT THE ROADWAY FOLLOWING AXLE SEPARATION, WITH NO DAMAGE TO THE VEHICLE.IN ADDITION TO THE 225 CONSUMER COMPLAINTS, THERE WERE 4,315 WARRANTY CLAIMS RELATED TO THE FRONT SUSPENSION AND MEMBERS, AND 22 VEHICLES WERE REPLACED FOR GOODWILL.DOCUMENTS SUBMITTED BY FORD, UNDER REQUEST FOR CONFIDENTIAL TREATMENT INDICATE THAT THE BOLTS WERE INADEQUATE FOR THE DURABILITY REQUIREMENTS OF THE VEHICLE.ALSO, BOLTS WERE FOUND TO HAVE BEEN INADEQUATELY TORQUED AT ONE OR MORE ASSEMBLY PLANTS.OTHER FACTORS, SUCH AS WAX TREATMENT OF THE FRAME, CONTRIBUTED TO THE PROBLEM.INCREASED BOLT DIAMETER AND INCREASED TORQUE APPARENTLY CORRECTED THE PROBLEM.A SERVICE BULLETIN, 96-20-13, WAS ISSUED TO ADVISE DEALERS OF THIS CORRECTIVE ACTION.IN THESE DOCUMENTS, FORD ALSO REPORTED THAT A VEHICLE, EQUIPPED FOR SIMULTANEOUS CATASTROPHIC FAILURE OF ALL PIVOT BRACKET FASTENERS, WAS EVALUATED RESULTING IN A SLIGHT VEHICLE PULL TO ONE SIDE WITH NO LOSS OF VEHICLE CONTROL.ODI HAS NOT REPLICATED FORD'S VEHICLE TESTING, HOWEVER ANALYSIS OF THE DESIGN OF THE FRONT SUSPENSION INDICATES THAT EVEN IF THE INBOARD END OF THEAXLE BECAME DISCONNECTED FROM THE FRAME, THE OUTBOARD END WOULD REMAIN FIRMLY ATTACHED TO THE LEAF SPRING WITH TWO U-BOLTS.THIS WOULD RETAIN THE WHEEL IN ITS APPROXIMATE POSITION, ALTHOUGH THE WHEEL ALIGNMENT WOULD BE GREATLY IN ERROR.THEREFORE IT IS UNLIKELY THAT CONTROL OF THE VEHICLE WOULD BE LOST.OWNERS REPROT MANY SIGNIFICANT NOISES IN THE SUSPENSION, SUCH AS CREAKING, GROANING, CLUNKING, AND SQUEAKING, PRIOR TO NOTICING ANY SEPARATION OF THE AXLE.THIS PROVIDES WARNING OF THE LOOSENING OF THE BOLTS TO THE DRIVER, AND SHOULD NOT BE IGNORED.FORD HAS STATED THAT REPAIRS WILL BE COVERED UNDER THE VEHICLE'S BUMPER WARRANTY.COMPLAINTS ABOUT WARRANTY COVERAGE BY A FORD DEALER SHOULD BE ADDRESSED TO FORD, OR TO APPROPRIATE STATE AND LOCAL AGENCIES.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 1992

ENGINE COMPARTMENT FIRES

There is no summary currently available

FORD F-250 - All Years Overview

Complete safety history for the FORD F-250 across all model years (1991, 2020).

152 Total Recalls

11,563 Total Complaints

9 Investigations

375 Reported Crashes

300 Reported Fires

19 Reported Deaths

FORD F-250 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2022	0	156	View
2021	0	209	View
2020	1	352	View
2019	4	1,922	View
2018	1	616	View
2017	2	1,718	View
2016	0	430	View
2015	2	426	View
2014	0	236	View
2013	0	153	View
2012	1	423	View
2011	2	384	View
2010	0	109	View
2009 (current)	1	92
2008	6	255	View
2007	4	84	View
2006	3	332	View
2005	1	207	View
2004	7	201	View
2003	7	151	View
2002	7	189	View
2001	9	269	View
2000	10	417	View
1999	19	702	View
1998	9	76	View
1997	14	348	View
1996	5	212	View
1995	4	238	View
1994	10	156	View
1993	9	183	View
1992	7	149	View
1991	7	145	View
1990	0	5	View
1989	0	14	View
1979	0	1	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2009 FORD F-250

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2009 FORD F-250

Most Affected Components

NHTSA Safety Investigations, FORD F-250

FORD F-250 - All Years Overview

FORD F-250 - Year by Year

Other FORD Models