2020 CHEVROLET IMPALA
0 recalls, 25 complaints - 607 TSBs - 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
25 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 4 |
| ENGINE | 4 |
| ELECTRICAL SYSTEM | 3 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| STRUCTURE:BODY | 1 |
| SEATS | 1 |
| STEERING | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| LANE DEPARTURE | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
UNKNOWN OR OTHER
Jun 16, 2026
Incident date: May 4, 2026
The component is the Evaporative Emission Control System (EVAP) Vapor Canister Purge Valve.The internal diaphragm or solenoid of the factory-installed purge valve has worn out prematurely or became contaminated, locking it permanently into a stuck-open position.The Manifestation or (Symptoms): The ... Read more
Crash
FUEL/PROPULSION SYSTEM
Jun 16, 2026
Incident date: May 4, 2026
The component is the Evaporative Emission Control System (EVAP) Vapor Canister Purge Valve.The internal diaphragm or solenoid of the factory-installed purge valve has worn out prematurely or became contaminated, locking it permanently into a stuck-open position.The Manifestation or (Symptoms): The ... Read more
Crash
UNKNOWN OR OTHER
Sep 7, 2025
Incident date: Sep 3, 2025
While towing a camping trailer, the brakes for the trailer kept issuing a warning saying "connected" then "not connected - check trailer brake wiring". Then "trailer brake not connected". After a while the brake system stopped working entirely. The 30 amp fuse that controls the trailer braking syst... Read more
ELECTRICAL SYSTEM
Sep 7, 2025
Incident date: Sep 3, 2025
While towing a camping trailer, the brakes for the trailer kept issuing a warning saying "connected" then "not connected - check trailer brake wiring". Then "trailer brake not connected". After a while the brake system stopped working entirely. The 30 amp fuse that controls the trailer braking syst... Read more
SERVICE BRAKES
Sep 7, 2025
Incident date: Sep 3, 2025
While towing a camping trailer, the brakes for the trailer kept issuing a warning saying "connected" then "not connected - check trailer brake wiring". Then "trailer brake not connected". After a while the brake system stopped working entirely. The 30 amp fuse that controls the trailer braking syst... Read more
ENGINE
Aug 11, 2025
Incident date: Jan 1, 2025
My 2016 Kia Optima EX (VIN [XXX] , 2.4L I4 DI) suffered sudden engine bearing failure and complete engine seizure after approximately three months of use. After inspection, the Kia Scottsdale dealership confirmed that my vehicle’s VIN was eligible under the engine replacement warranty and submitte... Read more
ENGINE
Jul 20, 2025
Incident date: Jul 8, 2025
Was accelerating to pass another vehicle and all of the sudden the the check engine light came on and the engine started shaking as if it were shutting down. I was able to slow down and pull over on the side of the road. Now I am unable to accelerate over about 30 mph without this occurring.
UNKNOWN OR OTHER
Jul 20, 2025
Incident date: Jul 8, 2025
The sunroof glass on our 2021 Highlander unexplainably shattered on our ride home on 7/20/25 at approximately 12:30PM. Sky was overcast, and the temperature was in the mid 80's. We had just entered the highway and were still accelerating to highway speed. We were not near a pedestrian overpass whe... Read more
FUEL SYSTEM, GASOLINE
Mar 31, 2025
Incident date: Mar 31, 2025
The contact owns a 2019 Honda Pilot. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact had taken the vehicle to a parts store where a handheld scanner retrieved DTC: P219B; which indicated a failure with the fuel injectors. The contact had... Read more
AIR BAGS
Mar 31, 2025
Incident date: Mar 31, 2025
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was con... Read more
SEAT BELTS
Mar 31, 2025
Incident date: Mar 31, 2025
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do ... Read more
POWER TRAIN
Oct 29, 2024
Incident date: Oct 29, 2024
The Issue I am having is related to the Start/Stop function in the vehicle. Under normal circumstances when Start/Stop is on, and when it engages at a stop, the engine turns off when the brake is depressed. When lifting your foot off the brake, the engine restarts and you can immediately drive for... Read more
LANE DEPARTURE: WARNING
Sep 21, 2024
Incident date: Aug 22, 2024
The lights turn on by themselves with no incidents. And cannot get them to turn off. They eventually turn off by themselves and then on by themselves.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 21, 2024
Incident date: Aug 22, 2024
The lights turn on by themselves with no incidents. And cannot get them to turn off. They eventually turn off by themselves and then on by themselves.
ELECTRICAL SYSTEM
Sep 19, 2024
Incident date: Aug 29, 2024
The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume norm... Read more
LANE DEPARTURE
Sep 19, 2024
Incident date: Aug 29, 2024
The contact owns a 2017 Chrysler Pacifica. While the contact's wife was driving at an undisclosed speed through an intersection, the automatic braking system engaged independently, and the engine shut off. Despite the sudden failure, the contact's wife was able to restart the vehicle and resume norm... Read more
ENGINE AND ENGINE COOLING
Sep 19, 2024
Incident date: Aug 29, 2024
The contact owns a 2016 Hyundai Veloster. The contact stated while driving from a complete stop, the check engine warning light was illuminated. The vehicle was taken to AutoZone, where diagnostic test codes indicated a timing chain failure and other diagnostic test codes were retrieved. The vehicle... Read more
ENGINE
Jul 3, 2024
Incident date: Nov 19, 2023
Twice had to have wiring repaired because animals ate the wiring. Both were caused by GM using soy based insulation on wiring that made it a delicacy to the animals and caused them to eat through two wiring harnesses, one of which GM no longer makes. The other complaint is the timing belt has stre... Read more
ENGINE
Jun 26, 2023
Incident date: Jun 20, 2023
Engine and transmission will bog down while driving, when restating the car 1 hour after a trip. In other words, many times after sitting for about an hour, when merging into traffic, the car will stop accelerating. If I pump the gas a couple of times the engine "catches" and off I go. Very danger... Read more
UNKNOWN OR OTHER
Nov 3, 2022
Incident date: Oct 1, 2022
While driving the RPMs decrease while the speeding is increasing. At time you can feel the car slow down when pushing the accelerator and then it slightly jumps forward. The car can be going 75mphs and the RPMs will be between 0 and 1. This also causes it to lag.
STEERING
Sep 29, 2022
Incident date: Sep 28, 2022
The contact owns a 2020 Chevrolet Impala. The contact stated that upon parking the vehicle, the "Power Steering - Drive with Care" message appeared on the instrument panel. The contact then attempted to reverse out of the driveway and excessive force was needed to steer the vehicle. The contact rest... Read more
SEATS
Oct 8, 2021
Incident date: Jan 26, 2021
The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, no... Read more
ELECTRICAL SYSTEM
Oct 8, 2021
Incident date: Jan 26, 2021
The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, no... Read more
STRUCTURE:BODY
Oct 8, 2021
Incident date: Jan 26, 2021
The air conditioner tube was off inside the vehicle and caused massive leaking in the carpets. Causing mold to grow excessively under the floor mats, in the carpets, under the seats, etc. Which as a result led to electrical issues. It’s being looked into by a senior member at GM for months now, no... Read more
EXTERIOR LIGHTING:HEADLIGHTS
Aug 31, 2021
Incident date: Aug 27, 2021
The contact rented a 2020 Chevrolet Impala. The contact stated that the headlamps failed to produce adequate lighting while driving. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failu... Read more
NHTSA Safety Ratings, 2020 CHEVROLET IMPALA
2020 Chevrolet Impala 4 DR FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 4 / 5 ★★★★☆ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 12.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2020 CHEVROLET IMPALA
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) | 19.0 | 28.0 | 22.0 | Regular | $2,850 |
| 3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) | 18.0 | 28.0 | 22.0 | Gasoline or E85 | $2,850 |
CO2 Emissions: 406.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2020 CHEVROLET IMPALA
607 manufacturer communications from 316 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 122 |
| 060000 ENGINE AND ENGINE COOLING | 88 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 62 |
| 110000 ELECTRICAL SYSTEM | 61 |
| 100000 POWER TRAIN | 33 |
| 200000 WHEELS | 29 |
| 060000 ENGINE (PWS) | 27 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 23 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
23-NA-064
Apr 16, 2024
350000 EQUIPMENT
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
23-NA-064
Apr 16, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
23-NA-055
Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-055
Jan 30, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-189
Jan 29, 2024
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189
Jan 29, 2024
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
19-NA-256
Nov 29, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine
21-NA-135
Nov 16, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
350000 EQUIPMENT
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-189
Oct 25, 2023
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189
Oct 25, 2023
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP4964E
Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5621D
Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Showing 100 of 607 bulletins.
NHTSA Safety Investigations, CHEVROLET IMPALA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ17002
Opened: Mar 16, 2017 , Closed: May 14, 2020
BiCal Chevrolet/Loss of Power Steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more
DP14001
Opened: Jul 22, 2014 , Closed: Mar 7, 2017
Passenger Air Bag OCS Algorithm
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more
PE14010
Opened: Apr 15, 2014 , Closed: Nov 21, 2014
Active Safety System Malfunction
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... Read more
PE09025
Opened: May 13, 2009 , Closed: Oct 2, 2009
POWER STEERING FLUID LEAKS - FIRES
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... Read more
PE06017
Opened: May 15, 2006 , Closed: Oct 25, 2006
ALLEGED HEADLIGHT FAILURE
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more
PE00005
Opened: Jan 19, 2000 , Closed: Feb 29, 2000
INADVERTENT ENGINE STALLING
There is no summary currently available
DP78060
Opened: Sep 13, 1978 , Closed: Dec 7, 1978
SEAT BELTS DON'T UNLOCK
SEAT BELTS DON'T UNLOCK
CHEVROLET IMPALA - All Years Overview
Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).
135
Total Recalls
15,237
Total Complaints
7
Investigations
921
Reported Crashes
468
Reported Fires
10
Reported Deaths
CHEVROLET IMPALA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 (current) | 0 | 25 | |
| 2019 | 1 | 41 | View |
| 2018 | 1 | 88 | View |
| 2017 | 0 | 138 | View |
| 2016 | 0 | 177 | View |
| 2015 | 3 | 434 | View |
| 2014 | 12 | 1,018 | View |
| 2013 | 1 | 466 | View |
| 2012 | 3 | 422 | View |
| 2011 | 2 | 844 | View |
| 2010 | 4 | 737 | View |
| 2009 | 5 | 1,368 | View |
| 2008 | 2 | 1,203 | View |
| 2007 | 3 | 932 | View |
| 2006 | 2 | 803 | View |
| 2005 | 4 | 811 | View |
| 2004 | 7 | 1,375 | View |
| 2003 | 8 | 935 | View |
| 2002 | 7 | 1,077 | View |
| 2001 | 10 | 959 | View |
| 2000 | 10 | 1,128 | View |
| 1999 | 0 | 4 | View |
| 1998 | 0 | 4 | View |
| 1997 | 0 | 2 | View |
| 1996 | 1 | 120 | View |
| 1995 | 1 | 64 | View |
| 1994 | 1 | 19 | View |
| 1993 | 1 | 6 | View |
| 1992 | 1 | 0 | View |
| 1991 | 1 | 0 | View |
| 1987 | 0 | 1 | View |
| 1985 | 1 | 1 | View |
| 1983 | 2 | 3 | View |
| 1982 | 3 | 2 | View |
| 1981 | 2 | 2 | View |
| 1980 | 3 | 0 | View |
| 1979 | 3 | 2 | View |
| 1978 | 3 | 0 | View |
| 1977 | 3 | 1 | View |
| 1976 | 1 | 0 | View |
| 1974 | 3 | 0 | View |
| 1973 | 1 | 0 | View |
| 1972 | 2 | 0 | View |
| 1971 | 4 | 0 | View |
| 1969 | 4 | 5 | View |
| 1968 | 2 | 0 | View |
| 1967 | 2 | 2 | View |
| 1966 | 2 | 4 | View |
| 1965 | 3 | 0 | View |
| 1963 | 0 | 1 | View |
| 1958 | 0 | 1 | View |