2011 CHEVROLET IMPALA
2 recalls, 844 complaints - 1,623 TSBs
14V355000 Jun 23, 2014
ELECTRICAL SYSTEM:IGNITION
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certai... Read more
Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadil... Read more
12V377000 Aug 3, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect Description
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence
A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Complaint Statistics
844 total complaints
42 crashes 8 fires 52 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRONIC STABILITY CONTROL (ESC) | 132 |
| ENGINE | 126 |
| ELECTRICAL SYSTEM | 89 |
| VEHICLE SPEED CONTROL | 66 |
| POWER TRAIN | 64 |
| SEATS | 61 |
| AIR BAGS | 35 |
| STEERING | 34 |
| SERVICE BRAKES | 33 |
| UNKNOWN OR OTHER | 31 |
ENGINE
Aug 31, 2024
Incident date: Aug 19, 2024
After my car started and I tried to go, it shook a little, and the check engine light came on. I got it checked at a service station, and they said my coolant was low and my engine was shot, it appeared that there was a leak in the coolant that was leaking into and ruining the engine. I do not feel ... Read more
ELECTRICAL SYSTEM
Jan 5, 2024
Incident date: Jan 4, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk? + DUE TO FAILURE, DRIVER SUSTAINED MILD CONCUSSION WHEN HEAD HIT STEERING WHEEL AND PUT AT RIS... Read more
Crash
2 injured
AIR BAGS
Jan 5, 2024
Incident date: Jan 4, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk? + DUE TO FAILURE, DRIVER SUSTAINED MILD CONCUSSION WHEN HEAD HIT STEERING WHEEL AND PUT AT RIS... Read more
Crash
2 injured
STRUCTURE:BODY
Jan 5, 2024
Incident date: Jan 4, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk? + DUE TO FAILURE, DRIVER SUSTAINED MILD CONCUSSION WHEN HEAD HIT STEERING WHEEL AND PUT AT RIS... Read more
Crash
2 injured
ENGINE
Dec 25, 2023
Incident date: Dec 21, 2023
After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.
SUSPENSION
Dec 25, 2023
Incident date: Dec 21, 2023
After an oil change, my jeep starting ticking. I've read of several recalls. My jeep is having all 10 of the recall issues.
POWER TRAIN
Nov 12, 2023
Incident date: Oct 29, 2023
2019 Subaru Ascent was taken to mechanic due to jolting between 1000RPM and 1500RPM. Car was not throwing any code. Mechanics then did other test and it was determined the transmission is failing. Car only has 70,000 miles on it. Also, when car is started at times, there is a very prominent cloud o... Read more
SUSPENSION
Nov 12, 2023
Incident date: Nov 10, 2023
In 2013 and 2014 my wife complained of the jeep having the "death wobble" on several occasions when she hit a bump on the highway at speeds of 40 MPH or higher. She would slow down to less than 10 mph for the wobbling to stop. The dealership attempted to determine what the issue was but was not a... Read more
POWER TRAIN
Nov 12, 2023
Incident date: Nov 10, 2023
At 87,000 miles the transmission went completely out. At 87,000 miles there has been a constant coolant leak. Despite changing hoses, and reservoir
STEERING
Nov 12, 2023
Incident date: Nov 10, 2023
In 2013 and 2014 my wife complained of the jeep having the "death wobble" on several occasions when she hit a bump on the highway at speeds of 40 MPH or higher. She would slow down to less than 10 mph for the wobbling to stop. The dealership attempted to determine what the issue was but was not a... Read more
SUSPENSION
Nov 12, 2023
Incident date: Oct 29, 2023
Front left tire control arm completely separated from suspension with no obvious warning. Fortunately happened while backing out of driveway otherwise could have been catastrophic on street/freeway.
FUEL/PROPULSION SYSTEM
Aug 30, 2023
Incident date: Feb 1, 2021
vehicle died/lost power on interstate traveling near 75mph in heavy traffic. warning lights on dash came on. trying to maneuver through traffic to get to the side of the road was very dangerous. car taken to dealership and had a P0716 CODE stored in the computer. was told that there was a TSB for t... Read more
ENGINE
Aug 30, 2023
Incident date: Feb 1, 2021
vehicle died/lost power on interstate traveling near 75mph in heavy traffic. warning lights on dash came on. trying to maneuver through traffic to get to the side of the road was very dangerous. car taken to dealership and had a P0716 CODE stored in the computer. was told that there was a TSB for t... Read more
UNKNOWN OR OTHER
Apr 19, 2023
Incident date: Apr 20, 2020
Overall I’m disappointed in the quality of the manufactured parts and accessories. It leads me to believe low grade materials were used in manufacturing this vehicle. My vehicle is brand new and has 2500 miles on it and the front windshield has a crack that is obvious to the naked eye that it was... Read more
VISIBILITY/WIPER
Apr 19, 2023
Incident date: Apr 20, 2020
Overall I’m disappointed in the quality of the manufactured parts and accessories. It leads me to believe low grade materials were used in manufacturing this vehicle. My vehicle is brand new and has 2500 miles on it and the front windshield has a crack that is obvious to the naked eye that it was... Read more
ENGINE
Apr 19, 2023
Incident date: Apr 20, 2020
The V6 version is under recall. However, this vehicle should be as well. The car fails to accelerate. My car was at the Honda Dealership for over ten days. I came in because my car was unexpectedly unable to accelerate. Honda advised me there wasn't a code but I needed a new battery and other mainte... Read more
ELECTRICAL SYSTEM
Feb 14, 2023
Incident date: Feb 9, 2023
Stabilizer control an brake system wheel barrier or Tyrod when driving its like the wheels start trying to twist another way almost crashed on the highway with my grandkids in the vehicle i having driving the vehicle since an irecentl looked up recall an it says stabilizing an brake system when pres... Read more
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Feb 14, 2023
Incident date: Feb 9, 2023
The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving approximately 30 MPH, several unknown warning lights started flashing off and on. The contact stated that the turn signal stopped working on the passenger’s side of the vehicle. The contact had taken the vehicle to an ind... Read more
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Feb 14, 2023
Incident date: Feb 9, 2023
The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving approximately 30 MPH, several unknown warning lights started flashing off and on. The contact stated that the turn signal stopped working on the passenger’s side of the vehicle. The contact had taken the vehicle to an ind... Read more
AIR BAGS
Sep 19, 2022
Incident date: Jun 1, 2022
The contact owns a 2011 Chevrolet Impala. The contact stated that the passenger's side air bag inadvertently deactivated while a passenger was seated in the passenger's side front seat. The air bag warning light was illuminated and the Air Bag System message was displayed. The vehicle was taken to a... Read more
ELECTRICAL SYSTEM
Jul 4, 2022
Incident date: Jul 1, 2022
Service stabilitrak warning light goes off and on intermittently when this happens the traction control light comes on when hooked up it shows no codes everything I’ve read on line is that it’s a electrical issue to replace wheel bearings or gas pedal or other list of sensors shouldn’t this be... Read more
ENGINE
Jul 4, 2022
Incident date: Jul 1, 2022
Service stabilitrak warning light goes off and on intermittently when this happens the traction control light comes on when hooked up it shows no codes everything I’ve read on line is that it’s a electrical issue to replace wheel bearings or gas pedal or other list of sensors shouldn’t this be... Read more
ELECTRICAL SYSTEM
Jun 12, 2022
Incident date: Jun 12, 2022
Today, 6-12-2022, driving on US Highway 80 at 65 mph headed toward Phenix City, AL from Columbus, GA, the the engine shuddered, then the "Stabilitrack Service Light" came on, along with the check engine light, and a message for "reduced engine power." Then, the engine suddenly cut out as I was goi... Read more
POWER TRAIN
Jun 12, 2022
Incident date: Jun 12, 2022
Today, 6-12-2022, driving on US Highway 80 at 65 mph headed toward Phenix City, AL from Columbus, GA, the the engine shuddered, then the "Stabilitrack Service Light" came on, along with the check engine light, and a message for "reduced engine power." Then, the engine suddenly cut out as I was goi... Read more
ENGINE
Jun 12, 2022
Incident date: Jun 12, 2022
Today, 6-12-2022, driving on US Highway 80 at 65 mph headed toward Phenix City, AL from Columbus, GA, the the engine shuddered, then the "Stabilitrack Service Light" came on, along with the check engine light, and a message for "reduced engine power." Then, the engine suddenly cut out as I was goi... Read more
SEAT BELTS
Feb 8, 2022
Incident date: Mar 13, 2021
The seat belt will not click in place. I have to push the release button several times to get the seat belt to click in place. It will release with no problem. It seem like something either came loose or broke off
POWER TRAIN
Jan 7, 2022
Incident date: Jul 15, 2021
The car was stopped at a stop sign, turned right onto the highway and the front wheels locked. The car would not move in any gear, even in neutral. A tow truck had to place front wheels on skids and drag onto the bed. The transmission repair shop never saw anything like it, all the gears on the tran... Read more
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Nov 17, 2021
Incident date: Jul 1, 2019
The contact owns a 2011 Chevrolet Impala. The contact stated that the occupant sensor in the passenger’s seat occasionally failed to recognize an occupant seated in the passenger’s side front seat. The air bag off warning light would remain illuminated on the instrument panel. The contact had ta... Read more
AIR BAGS
Nov 8, 2021
Incident date: Nov 8, 2021
Airbag light won't go off
ENGINE
Oct 11, 2021
Incident date: Jul 2, 2021
The car was purchased 06/23/2021. Approx 2 weeks or less later the car had to be taken to the shop where it was purchased at due to the engine going in the car. There have been 3 loaner cars given while car is being fixed however after now 4 months the car is still just sitting at the shop where it ... Read more
STEERING
Jul 5, 2021
Incident date: Mar 31, 2021
Brake assist, traction control, stablitrack, and ABS lights continually coming on. When breaking while making a turn the breaks slip or give and then suddenly grab hold causing a grinding sound. Car wobbles while these lights are on causing a noticeable change in stability and control.
VEHICLE SPEED CONTROL
Jul 5, 2021
Incident date: Mar 31, 2021
Brake assist, traction control, stablitrack, and ABS lights continually coming on. When breaking while making a turn the breaks slip or give and then suddenly grab hold causing a grinding sound. Car wobbles while these lights are on causing a noticeable change in stability and control.
SERVICE BRAKES
Jul 5, 2021
Incident date: Mar 31, 2021
Brake assist, traction control, stablitrack, and ABS lights continually coming on. When breaking while making a turn the breaks slip or give and then suddenly grab hold causing a grinding sound. Car wobbles while these lights are on causing a noticeable change in stability and control.
ELECTRICAL SYSTEM:IGNITION
May 21, 2021
Incident date: May 20, 2021
The contact owns a 2011 Chevrolet Impala. The contact stated while driving approximately 55 mph, the vehicle stalled without warning. The contact mentioned that the key was unable to be removed from the ignition. The vehicle was unable to restart. The vehicle was towed to an empty parking lot. The d... Read more
ENGINE
May 21, 2021
Incident date: May 20, 2021
The contact owns a 2011 Chevrolet Impala. The contact stated while driving approximately 55 mph, the vehicle stalled without warning. The contact mentioned that the key was unable to be removed from the ignition. The vehicle was unable to restart. The vehicle was towed to an empty parking lot. The d... Read more
AIR BAGS
May 20, 2021
Incident date: Jan 8, 2020
When someone sits in the passenger seat the air bag light comes on. This has been going on in the both of the Impala's that we have had. This is the second one different year.
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
May 18, 2021
Incident date: May 18, 2021
2011 Chevrolet Impala. Consumer writes in regard to illuminated ABS light. THE CONSUMER STATED THE BRAKE ASSIST, STABILITRAK, AND TRACTION CONTROL LIGHTS WERE ILLUMINATED. THE VEHICLE WOBBLES.
UNKNOWN OR OTHER
Apr 19, 2021
Incident date: Apr 3, 2021
THE WELDS TO THE BRACKET THAT HOLDS THE CONTROL ARM BROKE, IF IT BROKE WHILE ON HIGHWAY THAT WOULD HAVE BEEN DEADLY.....
ELECTRICAL SYSTEM
Apr 8, 2021
Incident date: Apr 5, 2021
WHEN DRIVING THE ABS LIGHT ILLUMINATES, W/ACCOMPANYING MESSAGE: "SERVICE STABILTRAK" FOLLOWED BY 'SERVICE TRACTION CONTROL". CAR GRINDS WHEN TURNING LEFT. TODAY THE GAS PEDAL FELT LIKE IT WAS PUSHING BACK WHEN PRESSED THEN IT FELT LIKE IT LOCKED UP FOR A SECOND.
SERVICE BRAKES
Apr 8, 2021
Incident date: Apr 5, 2021
WHEN DRIVING THE ABS LIGHT ILLUMINATES, W/ACCOMPANYING MESSAGE: "SERVICE STABILTRAK" FOLLOWED BY 'SERVICE TRACTION CONTROL". CAR GRINDS WHEN TURNING LEFT. TODAY THE GAS PEDAL FELT LIKE IT WAS PUSHING BACK WHEN PRESSED THEN IT FELT LIKE IT LOCKED UP FOR A SECOND.
POWER TRAIN
Apr 4, 2021
Incident date: Mar 1, 2018
AFTER ABOUT 30000 MILES THE TRANSMISSION SOLENOID(S) ARE GOING BAD INTERMITTENTLY. IT'S GOING TO BE A COSTLY REPAIR FOR A PART THAT COSTS AROUND 25 DOLLARS OR SO. THIS SEEMS TO HAVE BEEN A CONTINUING PROBLEM ON THE 4T65E TRANSMISSIONS. WHEN YOU ARE AT A COMPLETE STOP WITH THE VEHICLE IN DRIVE AND GO... Read more
ENGINE
Feb 26, 2021
Incident date: Dec 30, 2020
- SERVICE STABILITRAK. A REDUCED POWER LIGHT USUALLY INDICATES A FAIRLY SERIOUS PROBLEM WITH THE THROTTLE SYSTEM. WHEN THIS LIGHT ILLUMINATES THE VEHICLE WILL OFTEN GO INTO A 'SAFE MODE', WHICH WILL SEVERELY LIMIT THE SPEED OF THE CAR AND IN SOME CASES WILL RENDER THE VEHICLE UN-DRIVABLE.
UNKNOWN OR OTHER
Feb 26, 2021
Incident date: Dec 30, 2020
- SERVICE STABILITRAK. A REDUCED POWER LIGHT USUALLY INDICATES A FAIRLY SERIOUS PROBLEM WITH THE THROTTLE SYSTEM. WHEN THIS LIGHT ILLUMINATES THE VEHICLE WILL OFTEN GO INTO A 'SAFE MODE', WHICH WILL SEVERELY LIMIT THE SPEED OF THE CAR AND IN SOME CASES WILL RENDER THE VEHICLE UN-DRIVABLE.
VISIBILITY/WIPER
Jan 29, 2021
Incident date: Jan 29, 2021
I NOTICED MY REAR DEFROST HAS QUITE WORKING. I FIGURED IT WAS A FUSE SO I WASN'T TO WORRIED ABOUT IT. WE'VE HAD A LOT OF SNOW RECENTLY AND FIGURED I BETTER CHECK MY FUSES. THE RELAY IS WORKING THAT IS LOCATED UNDER THE HOOD. WE TRACED TO WIRING THROUGH THE FIRE WALL AND DOWN TO WHERE IT COMES INTO T... Read more
ELECTRICAL SYSTEM
Jan 29, 2021
Incident date: Jan 29, 2021
I NOTICED MY REAR DEFROST HAS QUITE WORKING. I FIGURED IT WAS A FUSE SO I WASN'T TO WORRIED ABOUT IT. WE'VE HAD A LOT OF SNOW RECENTLY AND FIGURED I BETTER CHECK MY FUSES. THE RELAY IS WORKING THAT IS LOCATED UNDER THE HOOD. WE TRACED TO WIRING THROUGH THE FIRE WALL AND DOWN TO WHERE IT COMES INTO T... Read more
ELECTRICAL SYSTEM
Dec 21, 2020
Incident date: Dec 21, 2020
WHILE DRIVING AT ANY SPEED THE CAR SHUTS OFF. IT COMPLETELY LOSES POWER. NO POWER STEERING OR BRAKES. I WAS GOING 60 ON A HIGHWAY AND IT STALLED THANK GOD IT WASN'T RUSH HOUR AND THERE WEREN'T MANY CARS AROUND ME. THIS HAPPENS AT 10MPH 30, 40, 50. NO MATTER HOW FAST OR SLOW YOU ARE GOING THE CAR S... Read more
UNKNOWN OR OTHER
Dec 16, 2020
Incident date: Dec 14, 2020
CLICKING NOISE IN MY DASH BOARD; ACTUATOR. I HAD IT REPLACED ABOUT 2 YEARS AGO AND IT HAS STARTED AGAIN. MECHANIC SAID IT IS COMMON PROBLEM WITH THESE MODELS
ELECTRICAL SYSTEM
Nov 23, 2020
Incident date: Mar 1, 2020
BACK DRIVER PASSENGER DOOR IS STUCK. WILL NOT OPEN AT ALL, LOCKS DON'T UNLOCK MOST OF THE TIME AND DON'T LOCK AT ALL. ALWAYS HAVE TO LOCK MANUALLY. NEW STARTER REPLACED BUT STILL SEEMS TO NOT WANT TO START. KNOCKING NOISE IN DASH. FRONT PASSENGER HEATED SEAT DOESN'T WORK, WHEN THE HEAT BUTTON IS PUS... Read more
SUSPENSION
Nov 23, 2020
Incident date: Mar 1, 2020
BACK DRIVER PASSENGER DOOR IS STUCK. WILL NOT OPEN AT ALL, LOCKS DON'T UNLOCK MOST OF THE TIME AND DON'T LOCK AT ALL. ALWAYS HAVE TO LOCK MANUALLY. NEW STARTER REPLACED BUT STILL SEEMS TO NOT WANT TO START. KNOCKING NOISE IN DASH. FRONT PASSENGER HEATED SEAT DOESN'T WORK, WHEN THE HEAT BUTTON IS PUS... Read more
STRUCTURE:BODY
Nov 23, 2020
Incident date: Mar 1, 2020
BACK DRIVER PASSENGER DOOR IS STUCK. WILL NOT OPEN AT ALL, LOCKS DON'T UNLOCK MOST OF THE TIME AND DON'T LOCK AT ALL. ALWAYS HAVE TO LOCK MANUALLY. NEW STARTER REPLACED BUT STILL SEEMS TO NOT WANT TO START. KNOCKING NOISE IN DASH. FRONT PASSENGER HEATED SEAT DOESN'T WORK, WHEN THE HEAT BUTTON IS PUS... Read more
Showing 50 of 844 complaints.
NHTSA Safety Ratings, 2011 CHEVROLET IMPALA
2011 Chevrolet Impala 4 DR FWD
| Category | Rating |
|---|---|
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 11.3% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2011 CHEVROLET IMPALA
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.9L 6-cyl, Automatic 4-spd (Front-Wheel Drive) | 17.0 | 26.0 | 21.0 | Gasoline or E85 | $2,950 |
| 3.5L 6-cyl, Automatic 4-spd (Front-Wheel Drive) | 19.0 | 29.0 | 23.0 | Gasoline or E85 | $2,700 |
CO2 Emissions: -1.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2011 CHEVROLET IMPALA
1,623 manufacturer communications from 984 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 263 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 193 |
| 110000 ELECTRICAL SYSTEM | 139 |
| 060000 ENGINE AND ENGINE COOLING | 103 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 74 |
| 353000 EQUIPMENT:ELECTRICAL | 64 |
| 100000 POWER TRAIN | 59 |
| 060000 ENGINE (PWS) | 56 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J
Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
23-NA-103
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
04-07-30-013E
Jun 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Jun 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
May 30, 2023
100000 POWER TRAIN
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
12-03-10-001E
May 22, 2023
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
May 15, 2023
116000 ELECTRICAL SYSTEM:IGNITION
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
PIC5650K
May 15, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
17-NA-170
Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIP5628F
Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
12-03-10-001D
Apr 21, 2023
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
08-07-30-035G
Apr 6, 2023
100000 POWER TRAIN
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Apr 6, 2023
350000 EQUIPMENT
This service bulletin provides information on proper use of floor mats.
PI0281J
Apr 4, 2023
100000 POWER TRAIN
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
20-NA-132
Apr 4, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 4, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 4, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PI0281J
Apr 4, 2023
010000 STEERING
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Showing 100 of 1,623 bulletins.
NHTSA Safety Investigations, CHEVROLET IMPALA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ17002
Opened: Mar 16, 2017 , Closed: May 14, 2020
BiCal Chevrolet/Loss of Power Steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more
DP14001
Opened: Jul 22, 2014 , Closed: Mar 7, 2017
Passenger Air Bag OCS Algorithm
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more
PE14010
Opened: Apr 15, 2014 , Closed: Nov 21, 2014
Active Safety System Malfunction
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... Read more
PE09025
Opened: May 13, 2009 , Closed: Oct 2, 2009
POWER STEERING FLUID LEAKS - FIRES
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... Read more
PE06017
Opened: May 15, 2006 , Closed: Oct 25, 2006
ALLEGED HEADLIGHT FAILURE
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more
PE00005
Opened: Jan 19, 2000 , Closed: Feb 29, 2000
INADVERTENT ENGINE STALLING
There is no summary currently available
DP78060
Opened: Sep 13, 1978 , Closed: Dec 7, 1978
SEAT BELTS DON'T UNLOCK
SEAT BELTS DON'T UNLOCK
CHEVROLET IMPALA - All Years Overview
Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).
135
Total Recalls
15,237
Total Complaints
7
Investigations
921
Reported Crashes
468
Reported Fires
10
Reported Deaths
CHEVROLET IMPALA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 | 0 | 25 | View |
| 2019 | 1 | 41 | View |
| 2018 | 1 | 88 | View |
| 2017 | 0 | 138 | View |
| 2016 | 0 | 177 | View |
| 2015 | 3 | 434 | View |
| 2014 | 12 | 1,018 | View |
| 2013 | 1 | 466 | View |
| 2012 | 3 | 422 | View |
| 2011 (current) | 2 | 844 | |
| 2010 | 4 | 737 | View |
| 2009 | 5 | 1,368 | View |
| 2008 | 2 | 1,203 | View |
| 2007 | 3 | 932 | View |
| 2006 | 2 | 803 | View |
| 2005 | 4 | 811 | View |
| 2004 | 7 | 1,375 | View |
| 2003 | 8 | 935 | View |
| 2002 | 7 | 1,077 | View |
| 2001 | 10 | 959 | View |
| 2000 | 10 | 1,128 | View |
| 1999 | 0 | 4 | View |
| 1998 | 0 | 4 | View |
| 1997 | 0 | 2 | View |
| 1996 | 1 | 120 | View |
| 1995 | 1 | 64 | View |
| 1994 | 1 | 19 | View |
| 1993 | 1 | 6 | View |
| 1992 | 1 | 0 | View |
| 1991 | 1 | 0 | View |
| 1987 | 0 | 1 | View |
| 1985 | 1 | 1 | View |
| 1983 | 2 | 3 | View |
| 1982 | 3 | 2 | View |
| 1981 | 2 | 2 | View |
| 1980 | 3 | 0 | View |
| 1979 | 3 | 2 | View |
| 1978 | 3 | 0 | View |
| 1977 | 3 | 1 | View |
| 1976 | 1 | 0 | View |
| 1974 | 3 | 0 | View |
| 1973 | 1 | 0 | View |
| 1972 | 2 | 0 | View |
| 1971 | 4 | 0 | View |
| 1969 | 4 | 5 | View |
| 1968 | 2 | 0 | View |
| 1967 | 2 | 2 | View |
| 1966 | 2 | 4 | View |
| 1965 | 3 | 0 | View |
| 1963 | 0 | 1 | View |
| 1958 | 0 | 1 | View |