2017 CHEVROLET IMPALA
0 recalls, 138 complaints - 1,377 TSBs - 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
138 total complaints
5 crashes 7 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 28 |
| ENGINE | 26 |
| AIR BAGS | 16 |
| ELECTRICAL SYSTEM | 11 |
| POWER TRAIN | 9 |
| STEERING | 7 |
| EXTERIOR LIGHTING | 6 |
| SERVICE BRAKES | 5 |
| WHEELS | 4 |
| SUSPENSION | 4 |
UNKNOWN OR OTHER
Jun 9, 2026
Incident date: Jun 8, 2021
The systems affected with failure notifications were Electric Parking Brake, TPMS, Emissions, Brake, Brake Hold, Power Steering, Vehicle Stability Assist, Hill Start Assist, Adaptive Cruise (including regular cruise), Collision Mitigation/Avoidance, Road Departure Mitigation. The stored codes in the... Read more
UNKNOWN OR OTHER
Apr 8, 2026
Incident date: Jul 8, 2025
• I experienced trouble with my splash guard being damaged from hanging and scraping the ground about a month after purchasing the vehicle. Also, my hood paint started chipping after a recent cold front experienced in my state earlier this year. Yes it is available for inspection upon request. Re... Read more
FUEL/PROPULSION SYSTEM
Mar 30, 2026
Incident date: Feb 28, 2026
I am reporting a serious and ongoing safety issue involving my 2023 Kia Forte GT. The vehicle has experienced persistent mechanical problems, including a check engine light and multiple diagnostic trouble codes, including P0420 (catalyst system efficiency below threshold – Bank 1), P0300 (random/m... Read more
SERVICE BRAKES
Mar 5, 2026
Incident date: Mar 16, 2024
On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency brak... Read more
Crash
ELECTRICAL SYSTEM
Oct 20, 2025
Incident date: Oct 12, 2025
Driver side rear wheel speed sensor. This is a known issue national back order on the part, mechanic installed new part system does not reset and clear. In the current state, abs offline four-wheel drive system service required traction control service required. What is the true fix for this?
ENGINE
Jul 21, 2025
Incident date: Jul 20, 2025
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 70 MPH, the “Service Stabili-trak” message was displayed on the instrument panel. The contact stated that the instrument panel went black, the vehicle lost motive power and decelerated unintende... Read more
ELECTRICAL SYSTEM
Jun 3, 2025
Incident date: May 30, 2025
All dash lights come on. has cylinder misfire. did some research it seems like is related to the fuel injectors. honda dealer wants to charge me 4300 for changing fuel injectors.
ENGINE AND ENGINE COOLING
May 9, 2025
Incident date: May 9, 2025
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound and lost motive power. The “Service ESC” warning light was illuminated. The vehicle was towed to the dealer, who determined that the connecti... Read more
SUSPENSION
Mar 12, 2025
Incident date: Mar 12, 2025
Took my car into tesla service center for alignment and they said that i need to change my front lateral link. I asked if it was damaged by anything i did and they said no. At 31k miles this is not normal. They won't cover it under warranty. It's a critical component and can cause a major accident r... Read more
STRUCTURE:BODY
Feb 12, 2025
Incident date: Nov 7, 2019
Passenger door could not open from inside.
SUSPENSION
Sep 16, 2024
Incident date: Jul 7, 2020
Right-hand (passenger) front steering knuckle cracked while turning in reverse. Not at speed and while parking, so was not a catastrophic failure. However, if had happened on the highway would have been. This exact issue, recorded as a defect in the part, covering the same VIN range as my vehicle ... Read more
STRUCTURE
Sep 16, 2024
Incident date: Jul 7, 2020
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V466000 (Structure), 24V404000 (Electrical System), and 24V405000 (Electrical System). The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The dealer wa... Read more
ENGINE AND ENGINE COOLING
Jun 28, 2024
Incident date: Jun 28, 2024
The contact owns a 2021 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ... Read more
AIR BAGS
Jun 4, 2024
Incident date: Jun 4, 2024
The contact owns a 2016 Chevrolet Traverse. The contact received notifications of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ... Read more
UNKNOWN OR OTHER
Jun 4, 2024
Incident date: Jun 4, 2024
The contact owns a 2023 Nissan Rogue. The contact stated that she noticed that in the spare trunk compartment, a tear gas device was installed and welded into the vehicle by the FBI. The owner placed foil over the device. Additionally, a device containing sarin gas was placed in the vehicle by an un... Read more
Crash
1 injured
UNKNOWN OR OTHER
Mar 26, 2024
Incident date: Mar 1, 2023
My sante fe has shifted out of park and rolled away from me on 2 occasions. The first time I was about 30 feet away when my son and husband started screaming for me. The car we rolling across the parking lot. I tried to jump in and hit the brake but was unsuccessful and we slammed into a flag pol... Read more
ENGINE
Mar 26, 2024
Incident date: Mar 1, 2023
Almost got killed!!! This car is dangerous!!! I feel lucky I can still write to you. Hyundai 2019 Tucson (TL) 2.0L has been plagued by a recall and related known defects that create dangerous and life-threatening situations on the highways 3 times in 10 months for us!!! Vehicle year, make & model:... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Mar 1, 2024
Incident date: Jan 4, 2024
The contact owns a 2011 Ford Explorer. The contact stated that while the windshield wipers were in the on position, the wipers went off the vehicle and had to be pushed back into place. There was an unknown yellow warning light illuminated. The contact stated that while making a turn, the driver's a... Read more
UNKNOWN OR OTHER
Nov 21, 2023
Incident date: Nov 21, 2023
Lots of problems and concerns
ENGINE
Nov 2, 2023
Incident date: Jun 5, 2023
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The active fuel management had become inoperable. The check engine warning light was flashing. The vehicle was taken to the local dealer, where it was diagnosed and... Read more
ENGINE
Oct 7, 2023
Incident date: Feb 8, 2023
I was driving to my destination on the local highway when my car began to make a noise like a knocking sound, I kept driving so I can get over and get to a street where I can pull over safely. The car started smoking, I can see it through my rear view mirrors, I begin to panic because my car seem to... Read more
POWER TRAIN
Sep 13, 2023
Incident date: Sep 8, 2023
The hydraulic pump went out - causing transmission failure.
POWER TRAIN
Sep 13, 2023
Incident date: Sep 8, 2023
On the evening of Sept. 13th I was driving in-town appx. 25mph, pulling into a Walmart shopping center, when my 2023 Jeep Wrangler Sahara 4xe (Purchased in July of 2023) unexpectedly, with NO WARNING shut down! It reduced speed immediately and went into a "coasting mode" almost causing the car behin... Read more
ENGINE
Aug 21, 2023
Incident date: Mar 1, 2023
I've owned my 2017 Hyundai Santa Fe 3.3L V6 since 2017, the last year, the engine has been consuming oil at a higher rate than normal. Performed an oil change in early June, it has burned 3 quarts of oil in two months. Last Thursday, 08/17/2023, the engine started knocking bad, and it lost power ... Read more
VEHICLE SPEED CONTROL
Aug 21, 2023
Incident date: Mar 1, 2023
Service electronic braking system light comes on intermittently every 1-5 minutes while driving. Also, a light indicating issues with the traction control system comes on. ABS system seems to be failing or indicating failure almost constantly. Cruise control is disabled during these times. I've read... Read more
ENGINE
Aug 10, 2023
Incident date: Dec 16, 2021
CONCERN: This is the second time the engine does not shut off. All warning lights go off, unsteady steering wheel and odometer/odograph failed. This is not just a malfunction issue it is a severe safety concern. Back in January of 2023 it happen for the first time and was told Control Unit IPDM, ... Read more
ENGINE
Aug 10, 2023
Incident date: Dec 16, 2021
Car began blowing large plume of white smoke out exhaust on startup around 100k miles. It was determined to be the internal coolant leak as described by NHSTA TSB 10218621. Quoted by dealer as over $4000 to repair. No warning lights have come on with the vehicle. Only thing that made me aware of thi... Read more
EXTERIOR LIGHTING
Jul 16, 2023
Incident date: Jul 20, 2022
I'm really concerned by the recall notice from Subaru that my chances of a crash are increased due to inadequate headlamps. I've had a handful of instances where other vehicles have not seen me and just stopped before pulling out in front of me. I was notified of this defect last October. It's now J... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 29, 2023
Incident date: Jun 29, 2023
Car does not detect collision, does not slow down approaching car in front during cruise control. Errors pop up daily that front radar blocked and collision avoidance is disabled. Cruise control error also pops up daily that front radar is blocked. Just got the car end of January. Had it to deal... Read more
VEHICLE SPEED CONTROL
May 16, 2023
Incident date: Apr 11, 2023
While driving in traffic I proceeded to give the car gas to move 2 car lengths forward but the car jerked back and then accelerated on its own. I applied pressure to the brake and as the came up off it the car accelerated again. I swerved off the highway and once in park the car continued to have ... Read more
WHEELS
Apr 7, 2023
Incident date: Apr 2, 2023
Spare tire and owner's manual provides conflicting, dangerous, and incomplete information. Numerous times the owner's manual warns of numerous dangers about mixing wheel and tire sizes. Yet this truck is equipped with four 275/60 R 20's (20 inch rim) and the spare is 255/80 R 17 (on a 17 inch rim... Read more
ENGINE
Nov 10, 2022
Incident date: Nov 8, 2022
2017 Chevy Impala 3.6L engine exhaust leak at the exhaust manifold / turbo charger. Resulting in exhaust fumes leaking driver/passenger area could cause fire and or damage to engine. Checking on the customer review and complaints page on the internet I have a lot of other complaints even to the poin... Read more
STEERING
Sep 26, 2022
Incident date: Sep 25, 2022
The contact owns a 2017 Chevrolet Impala. The contact stated while driving at approximately 30 MPH, the steering wheel became difficult to maneuver. The contact stated that the instrument panel displayed the Power Steering Failure message. The contact stated that an independent mechanic looked under... Read more
POWER TRAIN
Sep 24, 2022
Incident date: Sep 23, 2022
Was driving and lost power steering. Message came up stating power steering service drive with caution. Drove straight to dealership.
UNKNOWN OR OTHER
Sep 22, 2022
Incident date: Jul 10, 2022
The exhaust manifold cracked, took to shop to see if can weld and was told it is connected to the Cadillac converter. This was putting MAJOY exhaust fumes into car. making myself and children sick. at the shop they said this is VERY COMMON and he is not sure WHY no recall has been placed on this and... Read more
AIR BAGS
Jul 29, 2022
Incident date: Jun 1, 2018
An airbag alert sounds very often, and the passenger airbag indicator shows that it is off. The vehicle has been taken to a dealer and they were not able to find the issue when running the diagnostics. The alarm continues to intermittently sound, and indicator shows the passenger airbag is off. This... Read more
STEERING
May 31, 2022
Incident date: May 10, 2020
As with your recall of braking system to Camaro, Corvette and Cadillac the same exact thing happened to my 2017 Impala. My power steering system failed due to the modular. All said and done was charged $1000 +. My warranty had just ran out. Not the mileage I only had 29,000 miles on the car but it w... Read more
UNKNOWN OR OTHER
Apr 29, 2022
Incident date: Mar 28, 2022
Mechanic confirmed Evaporator Core leak, which is leaking Freon faster than can be put in. Leaking Freon is a safety concern, as well as the resultant lack of Air Conditioning. The car becomes very hot inside, and the Air Conditioning does not blow any cold air, creating potential for overheating, h... Read more
ELECTRICAL SYSTEM
Apr 6, 2022
Incident date: Apr 6, 2022
A/C Was blowing warm air. Took vehicle to service center for repair. Air compressor was replaced. After 2 days of driving a total of 40 miles, warm air continued to blow. Returned to service center only to find an Evaporator core failure. GM issued a bulletin N182186881 regarding t... Read more
ENGINE
Apr 5, 2022
Incident date: Mar 25, 2022
Upon after starting the car a noise was coming from front of engine. I took a video and saw fire coming from the front left catalytic converter between the flange and the converter. The converter separated itself from the flange. The car, a 2017 has only 50000 miles on it always garaged and no accid... Read more
AIR BAGS
Mar 4, 2022
Incident date: Mar 4, 2022
While sitting in my car at a gas station my driver seat air bag went out. With no warning
1 injured
POWER TRAIN
Dec 31, 2021
Incident date: Dec 23, 2021
Vehicle jerks and shakes when I accelerate. Took to dealership stated torque issue in transmission. New transmission needed. Purchased Nov 2020 from same dealership only has 112500 miles. This should be recall.
UNKNOWN OR OTHER
Oct 24, 2021
Incident date: Oct 11, 2021
Vehicle was driving and operating as normal. I Drove to shopping center, was in store for an hour and came out to a car full of smoke when door opened. There appeared to be a fire that had started and stopped originating from the drivers side door panel.
ELECTRICAL SYSTEM
Oct 24, 2021
Incident date: Oct 11, 2021
Vehicle was driving and operating as normal. I Drove to shopping center, was in store for an hour and came out to a car full of smoke when door opened. There appeared to be a fire that had started and stopped originating from the drivers side door panel.
UNKNOWN OR OTHER
Oct 6, 2021
Incident date: Oct 4, 2021
Evaporator core failure; GM issued a bulletin regarding this repair but my 2017 Impala that meets all other criteria for some reason "is not covered" by this; the evaporator core was confirmed to be faulty by a non-dealer mechanic; this released refrigerant into my garage; the bulletin in reference ... Read more
UNKNOWN OR OTHER
Sep 21, 2021
Incident date: Sep 18, 2021
Found leaking bright green substance on driveway. AC disabled/blowing air with no cooling affect. After trying to reach Donovan at an 800 number referenced in other complaints that number is now associated with 3M disability program. This is very much a health issue and should be a national recall. ... Read more
ENGINE
Jul 1, 2021
Incident date: Jun 27, 2021
The contact owns a 2017 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle lost motive power while depressing the accelerator pedal. The vehicle also failed to start intermittently. Neither the dealer nor manufacturer were made aware of the failure. The vehicle w... Read more
ENGINE
May 14, 2021
Incident date: Nov 1, 2020
THE CONTACT'S WIFE OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE WOULD SMELL AN ABNORMAL, EXHAUST ODOR INSIDE THE VEHICLE'S CABIN WITHOUT WARNING. THE CONTACT THEN STATED THAT WHILE DRIVING AT 50 MPH, HE HAD HEARD A LOUD NOISE EMIT FROM THE ENGINE WITHOUT... Read more
1 injured
SEAT BELTS
May 5, 2021
Incident date: May 4, 2021
TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT THAT STATED THE DRIVER'S SIDE SEAT BELT MOUNT DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PETERS CHEVROLET BUICK CHRYSLER JEEP DODGE RAM FIAT (4181 US-259, LONGVIEW, TX 75605, (877) 615-3187) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MAN... Read more
ENGINE
Apr 20, 2021
Incident date: Apr 5, 2021
TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT HOT AIR WAS BLOWING OUT THE VENTS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BELLAMY STRICKLAND CHEVROLET BUICK GMC (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 954-3000) WHERE THE VEHICLE WAS DIAGNOSE... Read more
Showing 50 of 138 complaints.
NHTSA Safety Ratings, 2017 CHEVROLET IMPALA
2017 Chevrolet Impala 4 DR FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 4 / 5 ★★★★☆ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 12.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2017 CHEVROLET IMPALA
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.5L 4-cyl, Automatic (S6) (Front-Wheel Drive) | 22.0 | 30.0 | 25.0 | Regular | $2,500 |
| 3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) | 18.0 | 28.0 | 22.0 | Regular | $2,850 |
| 3.6L 6-cyl, Automatic (S6) (Front-Wheel Drive) | 19.0 | 28.0 | 22.0 | Gasoline or E85 | $2,850 |
CO2 Emissions: 360.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2017 CHEVROLET IMPALA
1,377 manufacturer communications from 824 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 241 |
| 110000 ELECTRICAL SYSTEM | 134 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 133 |
| 060000 ENGINE AND ENGINE COOLING | 115 |
| 060000 ENGINE (PWS) | 83 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 63 |
| 100000 POWER TRAIN | 50 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 41 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
19-NA-256
Nov 29, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP4964E
Oct 16, 2023
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
PIP4964E
Oct 16, 2023
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5621D
Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Showing 100 of 1,377 bulletins.
NHTSA Safety Investigations, CHEVROLET IMPALA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ17002
Opened: Mar 16, 2017 , Closed: May 14, 2020
BiCal Chevrolet/Loss of Power Steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more
DP14001
Opened: Jul 22, 2014 , Closed: Mar 7, 2017
Passenger Air Bag OCS Algorithm
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more
PE14010
Opened: Apr 15, 2014 , Closed: Nov 21, 2014
Active Safety System Malfunction
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... Read more
PE09025
Opened: May 13, 2009 , Closed: Oct 2, 2009
POWER STEERING FLUID LEAKS - FIRES
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... Read more
PE06017
Opened: May 15, 2006 , Closed: Oct 25, 2006
ALLEGED HEADLIGHT FAILURE
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more
PE00005
Opened: Jan 19, 2000 , Closed: Feb 29, 2000
INADVERTENT ENGINE STALLING
There is no summary currently available
DP78060
Opened: Sep 13, 1978 , Closed: Dec 7, 1978
SEAT BELTS DON'T UNLOCK
SEAT BELTS DON'T UNLOCK
CHEVROLET IMPALA - All Years Overview
Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).
135
Total Recalls
15,237
Total Complaints
7
Investigations
921
Reported Crashes
468
Reported Fires
10
Reported Deaths
CHEVROLET IMPALA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 | 0 | 25 | View |
| 2019 | 1 | 41 | View |
| 2018 | 1 | 88 | View |
| 2017 (current) | 0 | 138 | |
| 2016 | 0 | 177 | View |
| 2015 | 3 | 434 | View |
| 2014 | 12 | 1,018 | View |
| 2013 | 1 | 466 | View |
| 2012 | 3 | 422 | View |
| 2011 | 2 | 844 | View |
| 2010 | 4 | 737 | View |
| 2009 | 5 | 1,368 | View |
| 2008 | 2 | 1,203 | View |
| 2007 | 3 | 932 | View |
| 2006 | 2 | 803 | View |
| 2005 | 4 | 811 | View |
| 2004 | 7 | 1,375 | View |
| 2003 | 8 | 935 | View |
| 2002 | 7 | 1,077 | View |
| 2001 | 10 | 959 | View |
| 2000 | 10 | 1,128 | View |
| 1999 | 0 | 4 | View |
| 1998 | 0 | 4 | View |
| 1997 | 0 | 2 | View |
| 1996 | 1 | 120 | View |
| 1995 | 1 | 64 | View |
| 1994 | 1 | 19 | View |
| 1993 | 1 | 6 | View |
| 1992 | 1 | 0 | View |
| 1991 | 1 | 0 | View |
| 1987 | 0 | 1 | View |
| 1985 | 1 | 1 | View |
| 1983 | 2 | 3 | View |
| 1982 | 3 | 2 | View |
| 1981 | 2 | 2 | View |
| 1980 | 3 | 0 | View |
| 1979 | 3 | 2 | View |
| 1978 | 3 | 0 | View |
| 1977 | 3 | 1 | View |
| 1976 | 1 | 0 | View |
| 1974 | 3 | 0 | View |
| 1973 | 1 | 0 | View |
| 1972 | 2 | 0 | View |
| 1971 | 4 | 0 | View |
| 1969 | 4 | 5 | View |
| 1968 | 2 | 0 | View |
| 1967 | 2 | 2 | View |
| 1966 | 2 | 4 | View |
| 1965 | 3 | 0 | View |
| 1963 | 0 | 1 | View |
| 1958 | 0 | 1 | View |