2004 CHEVROLET IMPALA

7 recalls, 1,375 complaints - 611 TSBs

15V701000 Oct 26, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, ... Read more
Consequence
Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy
The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the ori... Read more
1,003,556 vehicles affected
Manufacturer: General Motors LLC
15V201000 Apr 6, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manu... Read more
Consequence
The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy
GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac cu... Read more
330,742 vehicles affected
Manufacturer: General Motors LLC
14V400000 Jul 3, 2014
ELECTRICAL SYSTEM:IGNITION
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen... Read more
Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
5,877,718 vehicles affected
Manufacturer: General Motors LLC
09E005000 Feb 17, 2009
STEERING
Defect Description
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN... Read more
Consequence
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
979 vehicles affected
Manufacturer: DORMAN PRODUCTS, INC.
08E063000 Oct 17, 2008
STEERING
Defect Description
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DU... Read more
Consequence
IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
3,855 vehicles affected
Manufacturer: DORMAN PRODUCTS, INC.
07E021000 Mar 12, 2007
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Defect Description
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Consequence
FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy
DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
742 vehicles affected
Manufacturer: DELPHI
04V287000 Jun 23, 2004
SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence
DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVE... Read more
Remedy
DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
47,991 vehicles affected
Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

1,375 total complaints 80 crashes 34 fires 73 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM404
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL252
ENGINE70
EXTERIOR LIGHTING69
STEERING52
SERVICE BRAKES37
VEHICLE SPEED CONTROL37
UNKNOWN OR OTHER30
ENGINE AND ENGINE COOLING29
SERVICE BRAKES, HYDRAULIC29
STEERING Nov 29, 2025
Incident date: Jan 1, 2004
The issue involved the electronic power steering (EPS) system on my 2022 Hyundai Veloster N (approx. 70,000 miles). While driving, the EPS stopped providing steering assist and a fault warning appeared on the dash. After checking the engine bay fuse box, I found that the PDM 7.5A micro blade fuse (... Read more
SERVICE BRAKES Nov 29, 2025
Incident date: Jan 1, 2004
Front Brake Squeal/Squaek Noise when light or moderate braking. Started around 10000 miles.
LANE DEPARTURE: WARNING Nov 29, 2025
Incident date: Jan 1, 2004
The issue involved the electronic power steering (EPS) system on my 2022 Hyundai Veloster N (approx. 70,000 miles). While driving, the EPS stopped providing steering assist and a fault warning appeared on the dash. After checking the engine bay fuse box, I found that the PDM 7.5A micro blade fuse (... Read more
UNKNOWN OR OTHER Sep 5, 2025
Incident date: Aug 15, 2025
A Safety recall for my 2019 Ford Flex rear-view camera has been open since the beginning of the year. A check with my local Ford dealer indicates a probable solution by March 2026. The explanation is "Parts are not available". I find this to be an unacceptable duration for "Parts are not available... Read more
SUSPENSION Sep 5, 2025
Incident date: Aug 15, 2025
Rear coil spring broke under normal driving conditions. This vin # was not part of the original recall. And dealer refuses to help. This is an obvious issue that is the same as the original recall and this vin should be added and covered.
ENGINE AND ENGINE COOLING Jul 31, 2024
Incident date: Jul 31, 2024
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to several independent mechanics who diagnosed the vehicle with a coolant intrusion into cylinder #2. The contact was informed that the eng... Read more
POWER TRAIN Jun 21, 2022
Incident date: Jun 14, 2022
Wiring harness has got hot and cause a short not getting fuel and more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jun 21, 2022
Incident date: Jun 14, 2022
Wiring harness has got hot and cause a short not getting fuel and more
FUEL/PROPULSION SYSTEM Jun 21, 2022
Incident date: Jun 14, 2022
Wiring harness has got hot and cause a short not getting fuel and more
ENGINE AND ENGINE COOLING Aug 30, 2021
Incident date: Aug 16, 2021
The contact owns a 2004 Chevrolet Impala. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact was able to pull over and restart the vehicle after waiting approximately 5-10 minutes. The contact stated that the check engine warning light was illuminated. ... Read more
ENGINE Feb 24, 2021
Incident date: Feb 8, 2021
TL* THE CONTACT OWNED A 2014 CHEVEROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 65 MPH AND WHEN THE CONTACT WAS EXITING OFF THE EXIT RAMP, THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE BUT FAILED. THE CONTACT WAS ATTEMPTED TO PUSH THE VEHICLE TO SIDE OF THE ROAD WHEN THEY NOTICE... Read more
Fire
ENGINE Jan 19, 2021
Incident date: Jan 6, 2021
MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES ALSO HAVE A RECALL THAT MAKE ME DRIFT AND SLIDE ON DRY ROADS, ENGINE AND COOLING SYSTEM AS WELL HAS RECALL.
Crash
FUEL/PROPULSION SYSTEM Jan 19, 2021
Incident date: Jan 6, 2021
MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES ALSO HAVE A RECALL THAT MAKE ME DRIFT AND SLIDE ON DRY ROADS, ENGINE AND COOLING SYSTEM AS WELL HAS RECALL.
Crash
STEERING Jan 19, 2021
Incident date: Jan 6, 2021
MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES ALSO HAVE A RECALL THAT MAKE ME DRIFT AND SLIDE ON DRY ROADS, ENGINE AND COOLING SYSTEM AS WELL HAS RECALL.
Crash
SEAT BELTS Nov 16, 2020
Incident date: Nov 2, 2020
WHEN USING THE DRIVER'S SIDE FRONT SEAT BELT ON MY DAUGHTER'S CAR ON FRIDAY, 11/13/2020, THE METAL BELT CLIP CLICKS INTO THE BUCKLE WITH AN AUDIBLE CLICK. THIS APPEARS TO BE SAFELY ENGAGED, YET IF I TUG ON THE BELT, THE CLIP POPS OUT OF THE BUCKLE. I TRIED THIS REPEATEDLY AND HAD THE SAME EXPERIEN... Read more
ENGINE Aug 6, 2020
Incident date: Jul 13, 2020
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE HE NOTICED AN OIL LEAK. THE VEHICLE WAS TOWED TO HIS RESIDENCE. WHILE INSPECTING THE VEHICLE, THE CONTACT BECA... Read more
ELECTRICAL SYSTEM Aug 5, 2020
Incident date: Dec 31, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP ON SEVERAL OCCASIONS. THE CONTACT STATED THAT TH... Read more
ENGINE May 19, 2020
Incident date: May 1, 2020
MY OIL KEEPS LEAKING OUT AND I HAVE TO KEEP ADDING TO IT. I'VE TRIED SEALANTS BUT NONE OF THEM WORK TO STOP IT FROM LEAKING AS WELL AS A SUSHI IN MY DASH. *TR
SERVICE BRAKES May 19, 2020
Incident date: May 1, 2020
MY OIL KEEPS LEAKING OUT AND I HAVE TO KEEP ADDING TO IT. I'VE TRIED SEALANTS BUT NONE OF THEM WORK TO STOP IT FROM LEAKING AS WELL AS A SUSHI IN MY DASH. *TR
SUSPENSION May 19, 2020
Incident date: May 1, 2020
MY OIL KEEPS LEAKING OUT AND I HAVE TO KEEP ADDING TO IT. I'VE TRIED SEALANTS BUT NONE OF THEM WORK TO STOP IT FROM LEAKING AS WELL AS A SUSHI IN MY DASH. *TR
STRUCTURE:BODY Mar 11, 2020
Incident date: Nov 17, 2019
THE MUFFLER PIPE BROKE FROM UNDERNEATH THE CAR WHILE WE WERE DRIVING IT IN KESHENA, WI. AS WE WERE TRYING TO PULL THE VEHICLE OVER I COULD SEE SPARKS FROM IT UNDERNEATH THE CAR
ELECTRICAL SYSTEM Jan 24, 2020
Incident date: Nov 24, 2019
WELL THE CODE WAS TELLING ME TO REPLACE THE IGNITION SWITCH. THE CURRENT ONE IS RATHER LOOSE AND DOESN'T TURN OFF ALL THE WAY WITH OUT A LITTLE EXTRA WHICH HAS BEEN CAUSING OTHER ELECTRICAL ISSUES. AND NOW MY STEERING WHEEL IS LEANING AND PULLING TO THE LEFT OUT OF NOWHERE. AND THESE ALL HAPPEN ... Read more
AIR BAGS Jan 24, 2020
Incident date: Nov 24, 2019
WELL THE CODE WAS TELLING ME TO REPLACE THE IGNITION SWITCH. THE CURRENT ONE IS RATHER LOOSE AND DOESN'T TURN OFF ALL THE WAY WITH OUT A LITTLE EXTRA WHICH HAS BEEN CAUSING OTHER ELECTRICAL ISSUES. AND NOW MY STEERING WHEEL IS LEANING AND PULLING TO THE LEFT OUT OF NOWHERE. AND THESE ALL HAPPEN ... Read more
STEERING Jan 24, 2020
Incident date: Nov 24, 2019
WELL THE CODE WAS TELLING ME TO REPLACE THE IGNITION SWITCH. THE CURRENT ONE IS RATHER LOOSE AND DOESN'T TURN OFF ALL THE WAY WITH OUT A LITTLE EXTRA WHICH HAS BEEN CAUSING OTHER ELECTRICAL ISSUES. AND NOW MY STEERING WHEEL IS LEANING AND PULLING TO THE LEFT OUT OF NOWHERE. AND THESE ALL HAPPEN ... Read more
ELECTRICAL SYSTEM Sep 10, 2019
Incident date: Sep 5, 2019
I OWN A 2004 CHEVY IMPALA 3.8L WITH APPROX 179,000 MILEW.MY COMPLAINT IS IN RELATION TO THE PASSLOCK III SYSTEM AND THE OVERWHELMING AMOUNT OF "NO START" COMPLAINTS FROM ALL THE DIFFERENT MODELS OF GM CAR OWNERS ACROSS THE BOARD WITH THIS FAULTY ANTI-THEFT SYSTEM. I LIVE RIGHT SMACK IN THE HEART OF ... Read more
UNKNOWN OR OTHER Sep 10, 2019
Incident date: Sep 5, 2019
I OWN A 2004 CHEVY IMPALA 3.8L WITH APPROX 179,000 MILEW.MY COMPLAINT IS IN RELATION TO THE PASSLOCK III SYSTEM AND THE OVERWHELMING AMOUNT OF "NO START" COMPLAINTS FROM ALL THE DIFFERENT MODELS OF GM CAR OWNERS ACROSS THE BOARD WITH THIS FAULTY ANTI-THEFT SYSTEM. I LIVE RIGHT SMACK IN THE HEART OF ... Read more
POWER TRAIN Aug 24, 2019
Incident date: Jul 24, 2019
I HAVE A 2004 IMPALA AND I'M NOTICING THAT THE TRANSMISSION IS GOING OUT IN IT I HAVE BEEN TOLD THAT THE TRANSMISSION MESS UP A WHOLE LOT IN THESE TYPE OF CARS WHY IS THAT AND WHY DID Y'ALL NOT FIX THE PROBLEM
UNKNOWN OR OTHER Aug 22, 2019
Incident date: Aug 1, 2019
THE TRACTION CONTROL SYSTEM LIGHT HAS COME ON. IT MAKE A GRINDING NOISE, BRAKES FEELS LIKE THEY ARE LOCKING UP AND THE POWER STEERING MAKES IT HARD TO STEER.IT HAS HAPPENED WHEN THE CAR IS IN MOTION TURNING BRAKING AND STEERING. IT HAS HAPPENEDPULLING OUT FROM PLACES ON THE HIGHWAY AND ALL STREETS.
UNKNOWN OR OTHER Aug 5, 2019
Incident date: Jul 24, 2019
TAKATA RECALL MY CAR HAS BEEN JERKING EVERY TIME IT WOULD SWITCHES GEARS. I DIDN'T REALLY THINK IT WAS AN ISSUE UNTIL I RESEARCHED AND I SEEN ALL OF PEOPLE HAD THE SAME PROBLEMS. THEY ALL SAID THE SAME THING IT WAS THE "TRANSMISSION" WELL EVERY TIME I DRIVE I WOULD BE AT A STOP SIGN OR AT A RED LI... Read more
ENGINE Jul 29, 2019
Incident date: Jul 27, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HE WAS DRIVING AT 60 MPH, HEAT STARTED COMING THROUGH THE AIR DUCTS AND THE VEHICLE WAS SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER AND UPON LIFTING THE HOOD TO CHECK THE ENGINE, FLAMES BEGAN DISBURSING FROM T... Read more
Fire
UNKNOWN OR OTHER Mar 21, 2019
Incident date: Mar 21, 2019
WHILE DRIVING DOWN THE ROAD THE CAR SHUTS OFF AND POWER STEERING STOPS WORKING. HAS HAPPENED SEVERAL TIMES, LUCKILY ONLY AT LOW SPEEDS SO FAR. I GOOGLED IT AND FOUND TONS OF PEOPLE SAYING THE EXACT SAME THING HAPPENED TO THEIR IMPALA. NOT COOL
STEERING Mar 21, 2019
Incident date: Mar 21, 2019
WHILE DRIVING DOWN THE ROAD THE CAR SHUTS OFF AND POWER STEERING STOPS WORKING. HAS HAPPENED SEVERAL TIMES, LUCKILY ONLY AT LOW SPEEDS SO FAR. I GOOGLED IT AND FOUND TONS OF PEOPLE SAYING THE EXACT SAME THING HAPPENED TO THEIR IMPALA. NOT COOL
FUEL/PROPULSION SYSTEM Jan 17, 2019
Incident date: Jan 17, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, FLAMES APPEARED UNDER THE HOOD. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER:... Read more
Fire
STEERING Nov 26, 2018
Incident date: Sep 3, 2007
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE STEERING WHEEL WHILE TURNING IN EITHER DIRECTION. NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING) WERE REFERENCED. A DEALER WAS NOT CONTACTED. THE ... Read more
ENGINE Sep 25, 2018
Incident date: Apr 1, 2018
POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP.
ELECTRICAL SYSTEM Sep 25, 2018
Incident date: Apr 1, 2018
POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP.
STEERING Sep 25, 2018
Incident date: Apr 1, 2018
POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP.
EXTERIOR LIGHTING May 29, 2018
Incident date: Apr 27, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS FAILED INDEPENDENTLY WHILE BEING OPERATED AT NIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEA... Read more
EXTERIOR LIGHTING:HEADLIGHTS May 29, 2018
Incident date: Apr 27, 2018
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS FAILED INDEPENDENTLY WHILE BEING OPERATED AT NIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEA... Read more
POWER TRAIN May 11, 2018
Incident date: Apr 2, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER RELEASING THE BRAKE PEDAL AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT T... Read more
SERVICE BRAKES Mar 12, 2018
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND MADE A GRINDING NOISE WHEN IT WAS DEPRESSED. THE DEALER (BILLION AUTO BUICK GMC, 600 W 41ST ST, SIOUX FALLS, SD 57105, (605) 309-0975) WAS UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WA... Read more
ENGINE Feb 27, 2018
Incident date: Oct 11, 2017
TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING
ELECTRONIC STABILITY CONTROL (ESC) Feb 27, 2018
Incident date: Oct 11, 2017
TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING
FUEL/PROPULSION SYSTEM Feb 27, 2018
Incident date: Oct 11, 2017
TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING
ELECTRICAL SYSTEM Sep 22, 2017
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AT VARIOUS TIMES, THE IGNITION FAILED TO START WITHOUT WARNING. THE CONTACT ATTEMPTED TO TURN THE IGNITION SWITCH FOR ALMOST AN HOUR. IN ADDITION, THE CONTACT HAD DIFFICULTY INSERTING THE KEY IN THE IGNITION. THE CONTACT ALSO STATED THAT THE IGNITION SWI... Read more
ELECTRICAL SYSTEM Aug 23, 2017
Incident date: Aug 17, 2017
I CALLED CHEVROLET CUSTOMER SERVICE ABOUT A RECALL ON THE CAR. I EXPLAINED THE PROBLEM WITH THE IGNITION SWITCH AND I WERE TOLD IT WAS COVERED UNDER THE RECALL #14V400000 ELECTRICAL SYSTEM: IGNITION. THEY HAD IT TOWED TO A CHEVROLET SERVICE PLACE TO BE FIXED. I RECEIVED A CALL THAT THE PROBLEM WA... Read more
ELECTRICAL SYSTEM Aug 2, 2017
Incident date: Jul 5, 2017
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE IGNITION KEY BECAME STUCK IN THE VEHICLE. THE VEHICLE WAS TOWED TO FIVE STAR CHEVROLET OF CARROLLTON, TEXAS LOCATED AT 1735 SOUTH INTERSTATE 35 EAST CARROLLTON, TEXAS, 75006. THE DEALER STAT... Read more
ENGINE Jun 6, 2017
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO BEING REPAIRED AT THE DEALER (PETE MOORE AUTOMOTIVE, 103 AND 106 NEW WARRINGTON RD PENSACOLA, FL 32506 850-456-7000, EXT 466) PER NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE AND ENGINE COOLING) AND 15V2010... Read more
EXTERIOR LIGHTING May 31, 2017
Incident date: Dec 12, 2016
TURN SIGNALS DO NOT OPERA RATE ALL THE TIME, WHEN THEY FAIL HITTING THE HAZARD LIGHTS BUTTON SEAMS TO MAKE THEM OPERATE.
ELECTRICAL SYSTEM May 31, 2017
Incident date: Dec 12, 2016
TURN SIGNALS DO NOT OPERA RATE ALL THE TIME, WHEN THEY FAIL HITTING THE HAZARD LIGHTS BUTTON SEAMS TO MAKE THEM OPERATE.

Showing 50 of 1,375 complaints.

EPA Fuel Economy, 2004 CHEVROLET IMPALA

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.4L 6-cyl, Automatic 4-spd (Front-Wheel Drive) 19.0 29.0 22.0 Regular $2,850
3.8L 6-cyl, Automatic 4-spd (Front-Wheel Drive) 18.0 28.0 21.0 Regular $2,950
3.8L 6-cyl, Automatic 4-spd (Front-Wheel Drive) 16.0 26.0 20.0 Premium $3,850

CO2 Emissions: -1.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2004 CHEVROLET IMPALA

611 manufacturer communications from 428 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT81
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL64
110000 ELECTRICAL SYSTEM60
060000 ENGINE AND ENGINE COOLING33
353000 EQUIPMENT:ELECTRICAL30
356000 EQUIPMENT ADAPTIVE/MOBILITY30
118000 ELECTRICAL SYSTEM:SOFTWARE23
060000 ENGINE (PWS)23
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
03-00-91-001I Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5358C Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
17-NA-170 Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219 Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219 Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009 Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073 Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E Feb 10, 2023
353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
09-00-89-008F Dec 21, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124 Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT3271N Nov 29, 2022
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271N Nov 29, 2022
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
22-NA-074 Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205 Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
10-00-89-006I Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D Sep 30, 2022
980000 UNKNOWN OR OTHER
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
22-NA-195 Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
06-00-89-031H Sep 16, 2022
100000 POWER TRAIN
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
06-00-89-031H Sep 16, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
22-NA-009 Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181 Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A Sep 1, 2022
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
20-NA-065 Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009 Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIP5358B May 31, 2022
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
18-NA-099 May 16, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
12-00-89-003B May 2, 2022
060000 ENGINE (PWS)
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
12-00-89-003B May 2, 2022
353000 EQUIPMENT:ELECTRICAL
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
22-NA-074 Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-009 Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT3271M Mar 7, 2022
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271M Mar 7, 2022
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271L Feb 3, 2022
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271L Feb 3, 2022
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIP4723F Jan 14, 2022
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
PIP4723F Jan 14, 2022
030000 SERVICE BRAKES, HYDRAULIC
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
22NA009 Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
000090002L Jan 4, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
PIP5628E Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
030091001H Nov 5, 2021
356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIT3099U Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
010842001N Jun 21, 2021
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N Jun 21, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N Jun 21, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA124 May 25, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
21NA124 May 25, 2021
071410 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
100089006H May 17, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A May 12, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5358A May 12, 2021
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5640A Apr 12, 2021
200000 WHEELS
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
18NA099 Mar 30, 2021
350000 EQUIPMENT
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E Mar 30, 2021
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
PIP5540G Mar 22, 2021
061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP5725A Mar 19, 2021
350000 EQUIPMENT
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in
PIT3271K Nov 11, 2020
190000 TIRES
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIT3271K Nov 11, 2020
200000 WHEELS
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
PIP5628C Oct 8, 2020
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
18NA099 Aug 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5226D Jul 27, 2020
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIP5226D Jul 27, 2020
060000 ENGINE (PWS)
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIT5099E Jul 27, 2020
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIC5453D Jul 22, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIC5453D Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIC5453C Jun 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIP5628B May 21, 2020
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q May 20, 2020
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383 May 8, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383 May 8, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383 May 8, 2020
060000 ENGINE (PWS)
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
PIP5725 May 8, 2020
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in
DOR-C5P7J-03 Feb 18, 2020
110000 ELECTRICAL SYSTEM
This SKU is an EGR Valve. The customer communication requested return of unsold inventory to inspect the electrical leads in the motor. The leads may become worn leading to voltage spikes which can cause a fault and engine light to come o
PIT3099T Feb 4, 2020
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician

Showing 100 of 611 bulletins.

NHTSA Safety Investigations, CHEVROLET IMPALA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ17002 Opened: Mar 16, 2017 , Closed: May 14, 2020
AQ, Closed , Model Year: 2014
BiCal Chevrolet/Loss of Power Steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more
DP14001 Opened: Jul 22, 2014 , Closed: Mar 7, 2017
DP, Closed , Model Year: 2008
Passenger Air Bag OCS Algorithm
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more
PE14010 Opened: Apr 15, 2014 , Closed: Nov 21, 2014
PE, Closed , Model Year: 2014
Active Safety System Malfunction
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... Read more
PE09025 Opened: May 13, 2009 , Closed: Oct 2, 2009
PE, Closed , Model Year: 2006
POWER STEERING FLUID LEAKS - FIRES
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... Read more
PE06017 Opened: May 15, 2006 , Closed: Oct 25, 2006
PE, Closed , Model Year: 2001
ALLEGED HEADLIGHT FAILURE
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more
PE00005 Opened: Jan 19, 2000 , Closed: Feb 29, 2000
PE, Closed , Model Year: 2000
INADVERTENT ENGINE STALLING
There is no summary currently available
DP78060 Opened: Sep 13, 1978 , Closed: Dec 7, 1978
DP, Closed , Model Year: 1977
SEAT BELTS DON'T UNLOCK
SEAT BELTS DON'T UNLOCK

CHEVROLET IMPALA - All Years Overview

Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).

135 Total Recalls
15,237 Total Complaints
7 Investigations
921 Reported Crashes
468 Reported Fires
10 Reported Deaths

CHEVROLET IMPALA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 0 25 View
2019 1 41 View
2018 1 88 View
2017 0 138 View
2016 0 177 View
2015 3 434 View
2014 12 1,018 View
2013 1 466 View
2012 3 422 View
2011 2 844 View
2010 4 737 View
2009 5 1,368 View
2008 2 1,203 View
2007 3 932 View
2006 2 803 View
2005 4 811 View
2004 (current) 7 1,375
2003 8 935 View
2002 7 1,077 View
2001 10 959 View
2000 10 1,128 View
1999 0 4 View
1998 0 4 View
1997 0 2 View
1996 1 120 View
1995 1 64 View
1994 1 19 View
1993 1 6 View
1992 1 0 View
1991 1 0 View
1987 0 1 View
1985 1 1 View
1983 2 3 View
1982 3 2 View
1981 2 2 View
1980 3 0 View
1979 3 2 View
1978 3 0 View
1977 3 1 View
1976 1 0 View
1974 3 0 View
1973 1 0 View
1972 2 0 View
1971 4 0 View
1969 4 5 View
1968 2 0 View
1967 2 2 View
1966 2 4 View
1965 3 0 View
1963 0 1 View
1958 0 1 View

Other CHEVROLET Models

Model Recalls Complaints
SUBURBAN 246 10,458 View
TAHOE 240 12,622 View
MALIBU 216 29,080 View
SILVERADO 1500 200 22,534 View
CORVETTE 187 6,308 View
CAMARO 179 4,298 View
SILVERADO 159 10,964 View
SILVERADO 3500 152 1,409 View