2010 CHEVROLET IMPALA
4 recalls, 737 complaints - 1,568 TSBs
16V507000 Jul 5, 2016
ELECTRICAL SYSTEM:WIRING
Defect Description
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence
If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of inju... Read more
Remedy
GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
14V355000 Jun 23, 2014
ELECTRICAL SYSTEM:IGNITION
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certai... Read more
Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadil... Read more
12V377000 Aug 3, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect Description
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence
A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
10V480000 Oct 13, 2010
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED ... Read more
Consequence
THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy
DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE O... Read more
Complaint Statistics
737 total complaints
28 crashes 4 fires 23 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 125 |
| AIR BAGS | 97 |
| ENGINE | 90 |
| ELECTRONIC STABILITY CONTROL (ESC) | 74 |
| POWER TRAIN | 65 |
| VEHICLE SPEED CONTROL | 44 |
| STEERING | 42 |
| UNKNOWN OR OTHER | 22 |
| TRACTION CONTROL SYSTEM | 21 |
| SERVICE BRAKES | 20 |
ENGINE
Feb 6, 2026
Incident date: Jun 6, 2024
I experienced a sudden and unexpected water pump failure on my 2017 Ford Escape while driving in active traffic. The failure occurred without warning and resulted in rapid coolant loss and engine overheating, causing the vehicle to lose power while in motion. This created a hazardous driving conditi... Read more
POWER TRAIN
Feb 6, 2026
Incident date: Jun 6, 2024
The catalytic converters (both) on my 5-year-old Ford Explorer both failed due to cracked welds. This failure appears to be common with the v6 ecoboost engines. It happened sometime before 124000 miles, it was only noticed because my wife and daughters started complaining about headaches and sleepin... Read more
STEERING
Oct 8, 2025
Incident date: Sep 18, 2025
While driving my truck lost all power steering. The truck was controllable but with a LOT of force. My wife would not have been able to steer had she been driving. I understand that this is not an uncommon failure. My trunk is a 2013 model but only has 10,770 mile, and was always garaged. I am a ret... Read more
ELECTRICAL SYSTEM
Sep 25, 2025
Incident date: Jul 2, 2025
The ABS computer brake module is bad in my jeep. It needs a replacement. Confirmed by Chrysler Jeep dealership. However, Chrysler does not offer a replacement module. ABS does not work on my vehicle. This is a huge safety issue and is common problem among this year Jeep. Chrysler shouldn’t be ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 25, 2025
Incident date: Jul 2, 2025
The ABS computer brake module is bad in my jeep. It needs a replacement. Confirmed by Chrysler Jeep dealership. However, Chrysler does not offer a replacement module. ABS does not work on my vehicle. This is a huge safety issue and is common problem among this year Jeep. Chrysler shouldn’t be ... Read more
TIRES:SIDEWALL
Jun 18, 2025
Incident date: Jun 16, 2025
My vehicle started shimmying at 55 MPH up to 70 MPH. My repair show told me that two of the tire walls are flattening out and it's dangerous to drive.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Oct 18, 2024
Incident date: Oct 18, 2024
The 360 surround view camera system on my Subaru Ascent consistently displays a misaligned, distorted, and altered image of the vehicle's surroundings. Objects in proximity to the vehicle, including nearby cars, curbs, and obstacles, appear shifted from their actual positions, creating a false sense... Read more
ENGINE
Oct 18, 2024
Incident date: Oct 18, 2024
The contact owns a 2019 Ford F-250. The contact stated that while the vehicle was at the local dealer for routine maintenance, the dealer informed the contact that oil was leaking from the upper oil pan. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The fai... Read more
POWER TRAIN
Oct 18, 2024
Incident date: Oct 18, 2024
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at 60 MPH and depressing the brake pedal to come to a complete stop at the traffic stop light, the vehicle inadvertently lost motive power and stopped in the middle of the roadway. The contact stated that upon restart... Read more
ENGINE
Jun 4, 2024
Incident date: Sep 1, 2023
Coolant leaking into engine. Not dead yet but not drivable since it will cause more damage to the engine. Luckily caught it before engine went out on the highway, overheating occurred, or fire occurred. This was confirmed by a dealership after they did an engine diagnostic, although a month ago when... Read more
FUEL/PROPULSION SYSTEM
Aug 10, 2023
Incident date: Aug 10, 2023
2016 NISSAN SENTRA. When accelerating from red light on major multi lane highway, vehicle lost ability to accelerate and stalled in the middle of the road, brake pedal was difficult to press to stop vehicle rolling, and all vehicle dash lights illuminated. The vehicle was put into neutral and pushed... Read more
POWER TRAIN
Aug 10, 2023
Incident date: Aug 10, 2023
The contact owns a 2020 Ford Expedition. The contact stated that the driver’s and passenger’s side running board failed to operate as needed. The vehicle was taken to the dealer on several occasions and the contact was informed that the vehicle was cleaned; however, the failure persisted. The co... Read more
ELECTRICAL SYSTEM
Mar 6, 2023
Incident date: Jan 1, 2020
The screen on the radio freezes/glitches at random times. Navigation no longer updates despite still, providing audio prompts. Requires the vehicle to be parked and turned off to fix it each time. Creates major issue when navigating unfamiliar areas and suddenly needing to pull off the road.
AIR BAGS
Oct 18, 2022
Incident date: Oct 17, 2022
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my c... Read more
ELECTRICAL SYSTEM
Oct 18, 2022
Incident date: Oct 17, 2022
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my c... Read more
SEATS
Oct 18, 2022
Incident date: Oct 17, 2022
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my c... Read more
ENGINE
Aug 31, 2022
Incident date: Aug 31, 2022
My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 31, 2022
Incident date: Aug 31, 2022
My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today
SERVICE BRAKES
Aug 31, 2022
Incident date: Aug 31, 2022
My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today
ENGINE
Mar 10, 2022
Incident date: Feb 10, 2021
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engi... Read more
SUSPENSION
Mar 10, 2022
Incident date: Feb 10, 2021
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engi... Read more
POWER TRAIN
Mar 10, 2022
Incident date: Feb 10, 2021
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engi... Read more
AIR BAGS
Feb 7, 2022
Incident date: Feb 2, 2022
The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replac... Read more
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
Jan 22, 2022
Incident date: Mar 8, 2021
Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Nu... Read more
UNKNOWN OR OTHER
Dec 20, 2021
Incident date: Dec 10, 2021
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
ELECTRICAL SYSTEM
Dec 20, 2021
Incident date: Dec 10, 2021
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
STEERING
Dec 20, 2021
Incident date: Dec 10, 2021
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 13, 2021
Incident date: Dec 10, 2021
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls... Read more
FUEL/PROPULSION SYSTEM
Nov 14, 2021
Incident date: Oct 25, 2021
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, ... Read more
POWER TRAIN
Nov 14, 2021
Incident date: Oct 25, 2021
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, ... Read more
ENGINE
Nov 14, 2021
Incident date: Oct 25, 2021
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, ... Read more
SEAT BELTS
Oct 31, 2021
Incident date: Jun 15, 2021
Seatbelt will not stay attached to the inner drivers side buckle. While driving if you are able to attach it and hear a click, it will randomly come undone and the seatbelt will not reattach.
AIR BAGS
Oct 6, 2021
Incident date: Oct 5, 2021
The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact... Read more
ELECTRICAL SYSTEM
Sep 26, 2021
Incident date: Aug 15, 2021
Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.
POWER TRAIN
Sep 26, 2021
Incident date: Aug 15, 2021
Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.
VEHICLE SPEED CONTROL
Sep 26, 2021
Incident date: Aug 15, 2021
Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.
AIR BAGS
Aug 27, 2021
Incident date: Feb 2, 2021
My air bag light stays on and my abs light stays on and something with the wiring keeps ruining my battery
AIR BAGS
Aug 19, 2021
Incident date: Aug 18, 2021
The Airbag Service Light comes on!
TIRES:TREAD/BELT
Jul 28, 2021
Incident date: Jul 28, 2021
lsr 225/55/17.7-28-21 date. the tire blew out on highway wires exposed. left front. cooper mastercraft. bought 1-6-20. 80000 mile guarantee
EXTERIOR LIGHTING
Jul 21, 2021
Incident date: Jul 1, 2021
Passenger side low beam headlight socket continues to burn out. This is a persistent problem with several general motor vehicles! I am amazed how many people mention when I google it. GM has a service bulletin on it. This IS a SAFETY issue! Obviously this is one of the two main lights used 90% of d... Read more
AIR BAGS
May 18, 2021
Incident date: May 18, 2021
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure ... Read more
ELECTRICAL SYSTEM
May 18, 2021
Incident date: May 18, 2021
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure ... Read more
ENGINE
May 14, 2021
Incident date: Sep 8, 2020
AUTO TOTALED SEPT 8, 2020. LOST CONSCIENCE WITH TAILPIPE LOOSE AT BACK OF CAT CONVERTER. DIAGNOSED WITH LOW BLOOD SUGAR AT HOSPITAL. SEVERE INJURIES: SPINAL, RIGHT ARM, LEFT LEG. DO NOT REMEMBER ACCIDENT, EVEN TODAY. TOOK DOWN ELECTRIC POLE AND PINE TREE. DO NOT REMEMBER IF WINDOWS OPEN OR CLO... Read more
Crash
1 injured
AIR BAGS
Mar 1, 2021
Incident date: Jan 1, 2021
I PLACE MY PURSE ON PASSENGER FRONT SEAT AND THE AIRBAG LIGHT GOES ON AND BEEPS WHILE I AM DRIVING
SEATS
Dec 9, 2020
Incident date: Dec 9, 2020
WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.
POWER TRAIN
Dec 9, 2020
Incident date: Nov 10, 2020
SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.
ENGINE
Dec 9, 2020
Incident date: Nov 10, 2020
SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.
AIR BAGS
Dec 9, 2020
Incident date: Dec 9, 2020
WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.
ELECTRICAL SYSTEM
Dec 9, 2020
Incident date: Nov 10, 2020
SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.
ELECTRICAL SYSTEM
Dec 9, 2020
Incident date: Dec 9, 2020
WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.
Showing 50 of 737 complaints.
EPA Fuel Economy, 2010 CHEVROLET IMPALA
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.9L 6-cyl, Automatic 4-spd (Front-Wheel Drive) | 17.0 | 27.0 | 21.0 | Gasoline or E85 | $2,950 |
| 3.5L 6-cyl, Automatic 4-spd (Front-Wheel Drive) | 18.0 | 29.0 | 22.0 | Regular | $2,850 |
| 3.5L 6-cyl, Automatic 4-spd (Front-Wheel Drive) | 18.0 | 29.0 | 22.0 | Gasoline or E85 | $2,850 |
CO2 Emissions: -1.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2010 CHEVROLET IMPALA
1,568 manufacturer communications from 955 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 250 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 182 |
| 110000 ELECTRICAL SYSTEM | 126 |
| 060000 ENGINE AND ENGINE COOLING | 98 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 73 |
| 353000 EQUIPMENT:ELECTRICAL | 63 |
| 100000 POWER TRAIN | 59 |
| 060000 ENGINE (PWS) | 55 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J
Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
23-NA-103
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
04-07-30-013E
Jun 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Jun 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
May 30, 2023
100000 POWER TRAIN
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
12-03-10-001E
May 22, 2023
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
May 15, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
PIC5650K
May 15, 2023
116000 ELECTRICAL SYSTEM:IGNITION
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
17-NA-170
Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219
Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
Apr 21, 2023
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
10-08-110-001J
Apr 6, 2023
350000 EQUIPMENT
This service bulletin provides information on proper use of floor mats.
08-07-30-035G
Apr 6, 2023
100000 POWER TRAIN
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
20-NA-132
Apr 4, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PI0281J
Apr 4, 2023
100000 POWER TRAIN
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
20-NA-132
Apr 4, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 4, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PI0281J
Apr 4, 2023
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0281J
Apr 4, 2023
020000 SUSPENSION
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0281J
Apr 4, 2023
010000 STEERING
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0281J
Apr 4, 2023
060000 ENGINE AND ENGINE COOLING
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
19-NA-219
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
Showing 100 of 1,568 bulletins.
NHTSA Safety Investigations, CHEVROLET IMPALA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
AQ17002
Opened: Mar 16, 2017 , Closed: May 14, 2020
BiCal Chevrolet/Loss of Power Steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more
DP14001
Opened: Jul 22, 2014 , Closed: Mar 7, 2017
Passenger Air Bag OCS Algorithm
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more
PE14010
Opened: Apr 15, 2014 , Closed: Nov 21, 2014
Active Safety System Malfunction
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... Read more
PE09025
Opened: May 13, 2009 , Closed: Oct 2, 2009
POWER STEERING FLUID LEAKS - FIRES
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... Read more
PE06017
Opened: May 15, 2006 , Closed: Oct 25, 2006
ALLEGED HEADLIGHT FAILURE
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more
PE00005
Opened: Jan 19, 2000 , Closed: Feb 29, 2000
INADVERTENT ENGINE STALLING
There is no summary currently available
DP78060
Opened: Sep 13, 1978 , Closed: Dec 7, 1978
SEAT BELTS DON'T UNLOCK
SEAT BELTS DON'T UNLOCK
CHEVROLET IMPALA - All Years Overview
Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).
135
Total Recalls
15,237
Total Complaints
7
Investigations
921
Reported Crashes
468
Reported Fires
10
Reported Deaths
CHEVROLET IMPALA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2020 | 0 | 25 | View |
| 2019 | 1 | 41 | View |
| 2018 | 1 | 88 | View |
| 2017 | 0 | 138 | View |
| 2016 | 0 | 177 | View |
| 2015 | 3 | 434 | View |
| 2014 | 12 | 1,018 | View |
| 2013 | 1 | 466 | View |
| 2012 | 3 | 422 | View |
| 2011 | 2 | 844 | View |
| 2010 (current) | 4 | 737 | |
| 2009 | 5 | 1,368 | View |
| 2008 | 2 | 1,203 | View |
| 2007 | 3 | 932 | View |
| 2006 | 2 | 803 | View |
| 2005 | 4 | 811 | View |
| 2004 | 7 | 1,375 | View |
| 2003 | 8 | 935 | View |
| 2002 | 7 | 1,077 | View |
| 2001 | 10 | 959 | View |
| 2000 | 10 | 1,128 | View |
| 1999 | 0 | 4 | View |
| 1998 | 0 | 4 | View |
| 1997 | 0 | 2 | View |
| 1996 | 1 | 120 | View |
| 1995 | 1 | 64 | View |
| 1994 | 1 | 19 | View |
| 1993 | 1 | 6 | View |
| 1992 | 1 | 0 | View |
| 1991 | 1 | 0 | View |
| 1987 | 0 | 1 | View |
| 1985 | 1 | 1 | View |
| 1983 | 2 | 3 | View |
| 1982 | 3 | 2 | View |
| 1981 | 2 | 2 | View |
| 1980 | 3 | 0 | View |
| 1979 | 3 | 2 | View |
| 1978 | 3 | 0 | View |
| 1977 | 3 | 1 | View |
| 1976 | 1 | 0 | View |
| 1974 | 3 | 0 | View |
| 1973 | 1 | 0 | View |
| 1972 | 2 | 0 | View |
| 1971 | 4 | 0 | View |
| 1969 | 4 | 5 | View |
| 1968 | 2 | 0 | View |
| 1967 | 2 | 2 | View |
| 1966 | 2 | 4 | View |
| 1965 | 3 | 0 | View |
| 1963 | 0 | 1 | View |
| 1958 | 0 | 1 | View |