2000 CHEVROLET IMPALA

10 recalls, 1,128 complaints - 440 TSBs

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, ... Read more

Consequence

Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy

The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the ori... Read more

1,003,556 vehicles affected

Manufacturer: General Motors LLC

ELECTRICAL SYSTEM:IGNITION

Defect Description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen... Read more

Consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

5,877,718 vehicles affected

Manufacturer: General Motors LLC

ENGINE AND ENGINE COOLING

Defect Description

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROP... Read more

Consequence

IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy

DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-... Read more

1,497,516 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

STEERING

Defect Description

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN... Read more

Consequence

A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

Remedy

DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

979 vehicles affected

Manufacturer: DORMAN PRODUCTS, INC.

STEERING

Defect Description

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DU... Read more

Consequence

IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.

3,855 vehicles affected

Manufacturer: DORMAN PRODUCTS, INC.

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Defect Description

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Consequence

FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

Remedy

DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

742 vehicles affected

Manufacturer: DELPHI

FUEL SYSTEM, GASOLINE:DELIVERY

Defect Description

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE ... Read more

Consequence

THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.

Remedy

DEALERS WILL INSTALL NEW FUEL PRESSURE REGULATORS WITH IMPROVED DIAPHRAGMS. THE RECALL WILL BE CONDUCTED IN PHASED MAILINGS. PHASE 1 BEGAN ON JUNE 30, 2004, AND PHASE 2 BEGAN ON SEPTEMBER 30, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, OLDSMOBILE AT 1-800-630-6537, OR PONTIAC AT 1-800-62... Read more

910,873 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS). THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." A FUEL RETURN LINE CAN BECOME SEVERED IN A FRONTAL COLLISION, RESULTING IN FUEL SPILLAGE.

Consequence

IF AN IGNITION SOURCE WAS PRESENT, A FIRE COULD OCCUR.

Remedy

DEALERS WILL INSTALL A BRAKE MASTER CYLINDER BRACKET THAT WILL MAINTAIN POSITIONING OF THE FUEL LINE IN A FRONTAL CRASH. OWNER NOTIFICATION BEGAN JUNE 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASON... Read more

126,745 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

AIR BAGS:SIDE/WINDOW

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES EXHIBIT A CONDITION IN WHICH THE DRIVER SIDE IMPACT AIR BAG INFLATOR SEPARATES FROM THE AIR BAG MODULE DURING DEPLOYMENT.

Consequence

IF THE INFLATOR SEPARATES, THE AIR BAG WILL NOT DEPLOY PROPERLY DURING A CRASH AND OCCUPANT PROTECTION WOULD BE REDUCED. IF IS ALSO POSSIBLE THAT A SEPARATED INFLATOR COULD BE PROPELLED DOWNWARD AND COULD RESULT IN INJURY TO A REAR SEAT PASSENGER WHOSE FOOT IS POSITIONED APPROXIMATELY UNDER THE INF... Read more

Remedy

DEALERS WILL REPLACE THE SIDE IMPACT AIR BAG MODULE.

12 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

SEAT BELTS

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHI... Read more

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy

DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.

156,305 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

1,128 total complaints 73 crashes 95 fires 93 injuries 2 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	133
ENGINE	71
STEERING	60
ENGINE AND ENGINE COOLING	54
AIR BAGS	47
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	40
POWER TRAIN:AUTOMATIC TRANSMISSION	31
ENGINE AND ENGINE COOLING:ENGINE	29
EXTERIOR LIGHTING:TURN SIGNAL	23
EXTERIOR LIGHTING	23

Incident date: Mar 19, 2021

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AFTER THE VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABL... Read more

Fire

Incident date: Nov 1, 2020

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND AD... Read more

Incident date: Jun 1, 2020

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. THE HOOD WAS OPENED AND FLAMES WERE PRESENT COMING FROM THE ENGINE MANIFOLD AND HEAD GASKET. WATER WAS USED TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS... Read more

Fire

Incident date: Jan 6, 2020

I TURNED THE KEY IN MY CAR TO START IT, THERE WAS A VERY LOUD POP AND THE ENGINE STARTED SMOKING. THE ENGINE THEN CAUGHT FIRE AND IS TOTALLY DESTROYED. THIS CAR HAD BEEN USED 2 DAYS PRIOR WITH NO ISSUES, NO SAFETY LIGHTS ON, NO ISSUES DRIVING AND IT STARTED FINE THAT LAST TIME IT WAS DRIVEN. THE FI... Read more

Fire

Incident date: Jan 6, 2020

Fire

Incident date: Sep 1, 2019

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAIL... Read more

Incident date: Sep 1, 2019

Incident date: Jul 28, 2019

TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.

Incident date: Jul 28, 2019

TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.

Incident date: Jul 28, 2019

TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.

Incident date: Jul 7, 2010

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING ... Read more

Crash 1 injured

Incident date: Jul 7, 2010

Crash 1 injured

Incident date: Jul 7, 2010

Crash 1 injured

Incident date: Apr 14, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) BY PUENTE HILLS CHEVROLET (17300 GALE AVE, INDUSTRY, CA 91748, (626) 709-4230). THE CONTACT ... Read more

Incident date: Nov 25, 2018

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, A CLUNKING SOUND WAS HEARD. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT A FIRE HAD ERUPTED NEAR THE EXHAUST MANIFOLD. THE FIRE EXTINGUISHED ON ITS OWN. ALSO, THE VEHICLE INTERMITTENTLY MISFIRED AND PERFORMED SLUGGI... Read more

Fire

Incident date: Nov 25, 2018

Fire

Incident date: Apr 1, 2012

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AN... Read more

Crash 1 injured

Incident date: May 24, 2018

WHILE DRIVING, THE VEHICLE SUDDENLY LOSES ALL POWER WHILE IN MOTION ON CITY STREETS AND STALLS. ON OCCASION, THE VEHICLE WILL STALL WHILE AT A STOP LIGHT DURING THE DAILY DRIVE. SOMETIMES, THE CAR CAN RESTART NORMALLY, SOMETIMES THE RESTART IS ROUGH AND THE CAR SHAKES, AND SOMETIMES THE CAR WILL NOT... Read more

Incident date: Jan 21, 2018

TL-CONTACT OWNS A 2000 CHEVY IMPALA --- CONTACT TOOK VEHICLE INTO LOCAL CHEVY DEALERSHIP TO HAVE ENGINE RECALL FIXED ---- ENGINE FIRE STARTED IN WORK PARKING LOT --- VEHICLE BLEW UP AND FIRE DEPARTMENT COULD NOT DETERMINE WHAT CAUSED ENGINE FIRE . CHEVYH DEALERSHIP STATED THAT ENGINE RECALL HAD BEE... Read more

Fire

Incident date: Dec 27, 2017

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ENTERING AND STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THERE WERE NO WARNING LIGHTS. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS THEN DRIVEN O THE CONTACT RESIDENCE. A DEALER WAS NOT ... Read more

Incident date: Nov 2, 2017

CAR BEEN HAVING COOLANT LEAKS, & ELECTRICAL PROBLEMS , WINDOWS STOP WORKING THEN START WORKING AGAIN , & OVERHEATING EVEN AFTER REPAIRS, CAR WON'T START NOW IT SHUT OFF WHILE IN MOTION

Incident date: Nov 2, 2017

CAR BEEN HAVING COOLANT LEAKS, & ELECTRICAL PROBLEMS , WINDOWS STOP WORKING THEN START WORKING AGAIN , & OVERHEATING EVEN AFTER REPAIRS, CAR WON'T START NOW IT SHUT OFF WHILE IN MOTION

Incident date: Jan 2, 2017

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE CONTACT HEARD A BOMB NOISE COMING FROM THE ENGINE AND THE ENGINE COVER, FUEL CAP, AND THE INTAKE MANIFOLD DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER ... Read more

Incident date: May 22, 2017

ISSUES W/STARTING VEHICLE, DOESN'T TURN OVER, SINGLE CLICK. THIS STARTED 3 WKS AGO. SECURITY LIGHT CAME ON AND STAYED ON, WOULD NOT START..RESET OF DIAGNOSTICS, CAR WILL START A FEW TIMES THEN NOT START. REMOVE BATTERY CABLES ALSO FIXES THE PROBLEM BUT ONLY TEMPORARILY PURCHASED USED, REPLACED RE... Read more

Incident date: May 22, 2017

Incident date: May 30, 2017

I BOUGHT BRAND NEW HANKOOK TIRES 3 YRS AGO,N ALREADY ALL 4 TIRES HAVE DRYROT I HAVE ONLY 9000 MILES ON THEM N SUPPOSE 2 BE GOOD 4 100,000 MILES DO I CONTACT THEM OR THE STORE I GOT THEM FROM N THEY FIT MY 95 CHEVY LUMINIA LS N I BOUGHT A CHEVY 2000 IMPALA LS N RIMS FROM LUMINIA FIT THE IMPALA LS SO ... Read more

Incident date: May 30, 2017

Incident date: May 1, 2015

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE INTAKE MANIFOLD LEAKED FUEL AND RELEASED VAPORS. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE M... Read more

Incident date: Mar 1, 2017

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE INTAKE MANIFOLD LEAKED FUEL AND RELEASED VAPORS. THE INTAKE MANIFOLD WAS REPLACED TWO YEARS PRIOR BY A CERTIFIED MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS FRACTURED. IN ADDIT... Read more

Fire

Incident date: May 21, 2017

CAR JUST STOPPED STARTING BUT THE BATTERY IS GOOD. WHEN I STICK KEY IN IGNITION NOT SAYING NOTHING.

Incident date: Feb 23, 2017

HAVE BEEN NUMEROUS COMPLAINTS ON THE INTAKE MANIFOLD EXPLODING AND CATCHING FIRE. AS THIS SAME THING HAPPEN TO ME, SOUNDS LIKE A LAWSUIT WAITING TO HAPPEN. MINE JUST HAPPEN TO BE IN THE DRIVE WAY, WHEN I WENT TO START IT I SAW SMOKE. SO I TURNED IT OFF, LOOKED UNDER HOOD DIDN'T SEE ANYTHING. WENT T... Read more

Fire

Incident date: Feb 23, 2017

Fire

Incident date: Feb 12, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN UNKNOWN FLASHING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.

Incident date: Feb 12, 2016

Incident date: Dec 29, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE DRIVER ATTEMPTED TO START THE VEHICLE, THE EXHAUST MANIFOLD EXPLODED WITH A VERY LOUD NOISE AND WITHOUT WARNING. THE CONTACT NOTICED A SMOKE ODOR UNDERNEATH THE HOOD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A L... Read more

Fire

Incident date: Jan 4, 2017

MY IMPALA EXPLODED THE INTAKE AND CAUGHT FIRE MELTED HARNESS AND SMOKE DAMAGE TO INSIDE CAR GM KNOWS THIS PROBLEM AN HAS NOT HAD A RECALL ON THIS IT IS VERY DANGEROUS AND CAN KILL SOMEONE.

Fire

Incident date: Nov 27, 2015

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, SMOKE AND FLAMES EMITTED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) ASSOCIATED WITH THE F... Read more

Fire

Incident date: Nov 27, 2015

Fire

Incident date: Aug 1, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE AFTER IT WAS STARTED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUE... Read more

Incident date: Aug 3, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE TE VEHICLE WAS STATIONARY, THE IGNITION KEY MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER NUMEROUS ATTEMPTS. THE CONTACT WAS ABLE TO START THE VEHICLE ON THE LAST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE M... Read more

Incident date: Aug 2, 2016

IT'S A RECALL ON THE KEY INFNITION I HAVE TO PLAY WITH MY KEY TO GET MY CAR TO START.

Incident date: Jul 20, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING)... Read more

Incident date: Feb 10, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE REPAIR APPOINTMENT. THE DEALER AND THE MANUFACTURER WERE CONTACTED FOR MONTHS A... Read more

Incident date: Apr 13, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE PULLING INTO THE DRIVEWAY, SMOKE APPEARED UNDER THE HOOD. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES COMING FROM THE ENGINE EXHAUST MANIFOLD. THE CONTACT EXTINGUISHED THE FIRE. THE DEALER HAD THE VEHICLE TOWED TO THEIR LOT. THE VEHICLE WAS NOT ... Read more

Fire

Incident date: Jan 1, 2006

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT LEATHER WAS SEPARATING WHERE THE AIR BAG WAS LOCATED. AS A RESULT, THE AIR BAG WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT COULD NOT BE REPAIRED. TH... Read more

Incident date: Jan 1, 2006

Incident date: Feb 14, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS, THE MANIFOLD I... Read more

Incident date: Mar 12, 2016

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCL... Read more

Showing 50 of 1,128 complaints.

EPA Fuel Economy, 2000 CHEVROLET IMPALA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.4L 6-cyl, Automatic 4-spd (Front-Wheel Drive)	17.0	29.0	21.0	Regular	$2,950
3.8L 6-cyl, Automatic 4-spd (Front-Wheel Drive)	17.0	27.0	21.0	Regular	$2,950
3.8L 6-cyl, Automatic 4-spd (Front-Wheel Drive)	17.0	27.0	21.0	Regular	$2,950

CO2 Emissions: -1.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2000 CHEVROLET IMPALA

440 manufacturer communications from 332 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	40
350000 EQUIPMENT	40
060000 ENGINE AND ENGINE COOLING	29
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	24
353000 EQUIPMENT:ELECTRICAL	23
060000 ENGINE (PWS)	19
980000 UNKNOWN OR OTHER	17
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	16

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

120000 EXTERIOR LIGHTING

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component

060000 ENGINE AND ENGINE COOLING

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

This service bulletin provides information on Module Harvesting.

980000 UNKNOWN OR OTHER

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

100000 POWER TRAIN

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and

030000 SERVICE BRAKES, HYDRAULIC

061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician

356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

120000 EXTERIOR LIGHTING

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

071410 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

110000 ELECTRICAL SYSTEM

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

350000 EQUIPMENT

160000 STRUCTURE

200000 WHEELS

350000 EQUIPMENT

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo

061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

350000 EQUIPMENT

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

060000 ENGINE (PWS)

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is

350000 EQUIPMENT

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

355100 EQUIPMENT:OTHER:LABELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE (PWS)

356000 EQUIPMENT ADAPTIVE/MOBILITY

073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

070000 FUEL SYSTEM, GASOLINE

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels

350000 EQUIPMENT

073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

350000 EQUIPMENT

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

120000 LIGHTING (PWS)

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

350000 EQUIPMENT

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

060000 ENGINE (PWS)

110000 ELECTRICAL SYSTEM

118000 ELECTRICAL SYSTEM:SOFTWARE

This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.

350000 EQUIPMENT

353000 EQUIPMENT:ELECTRICAL

350000 EQUIPMENT

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.

060000 ENGINE (PWS)

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

060000 ENGINE AND ENGINE COOLING

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

350000 EQUIPMENT

This Preliminary information communicates

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

060000 ENGINE (PWS)

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock c

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock c

Showing 100 of 440 bulletins.

NHTSA Safety Investigations, CHEVROLET IMPALA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2014

BiCal Chevrolet/Loss of Power Steering

NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more

DP, Closed , Model Year: 2008

Passenger Air Bag OCS Algorithm

The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more

PE, Closed , Model Year: 2014

Active Safety System Malfunction

On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... ed to allegations of unwanted brake activations while driving that were provided by GM or submitted to ODI from consumers and has not identified any additional incidents involving sudden, extended (greater than 1 second) autonomous braking.The two crash complaints that were the basis of PE14-010 involved rental vehicles equipped with an Electric Park Brake (EPB) system.Neither vehicle was equipped with Full Speed Range Adaptive Cruise Control (FSRACC) or Forward Collision Alert (FCA) systems. According to GM, brake lights will be illuminated if the service brakes are applied or the EPB system is activated while the vehicle is moving (dynamic EPB brake apply).In a dynamic EPB brake apply, the Electric Brake Control Module (EBCM) initiates a controlled deceleration while activating a chime and a telltale light.If the service brake is applied at any time during dynamic EPB brake apply, the system provides a substantially greater deceleration.Witness statements and analysis of crash data from the two incidents are consistent with inadvertent dynamic EPB brake applications.Both reports alleged beeping noise immediately before the accidents and one pre-crash data report shows a moderate initial vehicle deceleration followed by in increase in deceleration to approximately 0.6g just prior to the vehicle stopping and being struck from the rear.During this investigation, General Motors LLC (GM) inspected the two crash incident vehicles and examined each of the EPB switches to assess potential mechanical and electrical fault conditions.The testing and part examination did not find any evidence of mechanical or electrical failure of the EPB switches and GM did not identify any faults in the subject components or systems that could have caused or contributed to autonomous brake applications in the incident vehicles.According to GM, the evidence indicates the events were caused by inadvertent driver actuation of the EPB switch. Additionally, during this investigation, GM identified a defect condition in the EPB software in approximately 132,921 model year (MY) 2014 through 2015 Chevrolet Impala and MY 2013 through 2015 Cadillac XTS vehicles (Recall No. 14V-541) that could result in failure of the EPB to release after vehicle start-up.In this condition, the electronic parking brake piston actuation arm may not fully retract when the driver disengages the EPB, which may cause the brake pads to stay partially engaged with the rotor.According to GM, the parking brake indicator may not illuminate when the EPB is engaged and the driver may experience poor vehicle acceleration, undesired deceleration during idle coast-down, excessive brake heat, and premature wear to some brake components. If the vehicle is operated for an extended period of time in this condition, there is a potential for the rear brakes to generate significant heat, smoke, and sparks.GM and its supplier, Mando Pyeongtaek, upgraded the EPB software to address brake drag conditions and issued a recall bulletin on September 4, 2014 instructing dealers to reprogram the electronic parking brake control module on all affected vehicles. This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, see Attachment A to this cRead more

PE, Closed , Model Year: 2006

POWER STEERING FLUID LEAKS - FIRES

GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... , MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

PE, Closed , Model Year: 2001

ALLEGED HEADLIGHT FAILURE

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more

PE, Closed , Model Year: 2000

INADVERTENT ENGINE STALLING

There is no summary currently available

DP, Closed , Model Year: 1977

SEAT BELTS DON'T UNLOCK

CHEVROLET IMPALA - All Years Overview

Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).

135 Total Recalls

15,237 Total Complaints

7 Investigations

921 Reported Crashes

468 Reported Fires

10 Reported Deaths

CHEVROLET IMPALA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	0	25	View
2019	1	41	View
2018	1	88	View
2017	0	138	View
2016	0	177	View
2015	3	434	View
2014	12	1,018	View
2013	1	466	View
2012	3	422	View
2011	2	844	View
2010	4	737	View
2009	5	1,368	View
2008	2	1,203	View
2007	3	932	View
2006	2	803	View
2005	4	811	View
2004	7	1,375	View
2003	8	935	View
2002	7	1,077	View
2001	10	959	View
2000 (current)	10	1,128
1999	0	4	View
1998	0	4	View
1997	0	2	View
1996	1	120	View
1995	1	64	View
1994	1	19	View
1993	1	6	View
1992	1	0	View
1991	1	0	View
1987	0	1	View
1985	1	1	View
1983	2	3	View
1982	3	2	View
1981	2	2	View
1980	3	0	View
1979	3	2	View
1978	3	0	View
1977	3	1	View
1976	1	0	View
1974	3	0	View
1973	1	0	View
1972	2	0	View
1971	4	0	View
1969	4	5	View
1968	2	0	View
1967	2	2	View
1966	2	4	View
1965	3	0	View
1963	0	1	View
1958	0	1	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2000 CHEVROLET IMPALA

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2000 CHEVROLET IMPALA

Technical Service Bulletins, 2000 CHEVROLET IMPALA

Most Affected Components

NHTSA Safety Investigations, CHEVROLET IMPALA

CHEVROLET IMPALA - All Years Overview

CHEVROLET IMPALA - Year by Year

Other CHEVROLET Models