1996 CHEVROLET IMPALA

1 recalls, 120 complaints - 32 TSBs

EXTERIOR LIGHTING

Defect Description

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D... Read more

Consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy

PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

61,944 vehicles affected

Manufacturer: PRO-A MOTORS, INC.

Complaint Statistics

120 total complaints 2 crashes 2 fires

Top Reported Components

Component	Complaints
STEERING:HYDRAULIC POWER ASSIST SYSTEM	9
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE	9
TIRES	6
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY	5
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT	5
POWER TRAIN	5
WHEELS	3
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	3
STEERING:HYDRAULIC POWER ASSIST:PUMP	3
SUSPENSION:FRONT:CONTROL ARM	3

Incident date: Jun 4, 2013

TL* THE CONTACT OWNED A 1996 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND CRASHED INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUF... Read more

Crash

Incident date: Nov 24, 1995

BACK IN NOVEMBER 1995 I PURCHASED A NEW 1996 CHEVROLET IMPALA. I BROUGHT THE VEHICLE TO MY HOME AND DID A COMPLETE VEHICLE INSPECTION. WHAT I FOUND WAS THE DEALERSHIP LANAN CHEVROLET OF WOBURN MASSACHUSETTS DID A POOR JOB PREPPING THE VEHICLE FOR DELIVERY. WHAT I FOUND WAS THE LUG NUTS FOR THE WH... Read more

Incident date: Oct 8, 2006

FUEL PUMP FUSE BLOW OUT. THE CAR CUTS OFF AND STOPS WHILE DRIVING, BLOWING OUT THE FUSE. WHEN A NEW FUSE IS INSTALLED AND THE ENGINE IS STARTED, IT BLOWS OUT AGAIN. THE PROBLEM IS CAUSED BY A FAULTY WIRING HARNESS TO THE FUEL PUMP ASSEMBLY. THE WIRING ON THE FUEL PUMP SENDER UNIT MELTS AND PEELS ... Read more

Incident date: Mar 26, 2005

CHEVROLET DEALERSHIP WILL NOT HONOR THE RECALLS YOU HAVE PLACED ON THE CAPRICE CAR I HAVE. *AK

Incident date: Mar 26, 2005

CHEVROLET DEALERSHIP WILL NOT HONOR THE RECALLS YOU HAVE PLACED ON THE CAPRICE CAR I HAVE. *AK

Incident date: Jun 22, 2004

(1) WHILE TRAVELING THRU LAUGHLIN, NV TRAVELING WEST ON HWY 163, CAR ABRUPTLY QUITS. FUEL PUMP FUSE BLOWN. SUSPECT DYING FUEL PUMP. INSTALL NEW FUSE, TRAVEL ANOTHER 30 MILES UP HWY 95...CAR DIES AGAIN. THIS TIME, NO BLOWN FUSE. FUEL PUMP WILL NOT RUN. TOW VEHICLE TO FINAL DESTINATION (LAS VEG... Read more

Incident date: Jun 22, 2004

Incident date: Jun 23, 2004

THE CONSUMER NOTICED THAT WHEN IT RAINED, THE PASSENGER'S SIDE FLOOR WAS SOAKED DUE TO A LEAK INSIDE THE VEHICLE. *AK *SC *JB

INABILITY TO CONTROL THE STEERING ON ROUGH ROADS. STEERING IS VERY LOOSE WHILE DRIVING AT ALL SPEEDS. ALSO, VEHICLE DARTS IN BOTH DIRECTIONS WHILE BRAKING. *AK

Incident date: Feb 26, 2004

POWER STEERING INTERMITTENTLY LOCKS UP DURING TURNS AT LOW SPEEDS. THIS SAME THING HAPPENED 3 YEARS AGO. CHEVROLET DEALERS AND CUSTOMER SERVICE BOTH DENY ANY EVIDENCE OF A RECURRING PROBLEM WITH IMPALAS ALTHOUGH THE NHTSA WEB SITE AND AN IMPALA OWNERS' WEB SITE BOTH LIST NUMEROUS OCCURRENCES OF TH... Read more

Incident date: Jan 1, 2004

STEERING ASSIST STOPS WHEN TURNING. NOT ALL THE TIME BUT IT HAS HAPPENED SEVERAL TIMES.ITS VERY SCARY WHEN IN TRAFFIC.SO FAR NO ACCIDENTS, BUT ITS JUST A MATTER OF TIME WHEN .

Incident date: Apr 7, 1997

REAR VISION IS IMPARED WHEN LOOKING THROUGH BACK GLASS.THE DE-ICER/DEFROSTER HAS TURNED ( FOGGY) .THIS IS A REAL SAFETY CONCERN AT NIGHT ESPECIALLY.

Incident date: Sep 21, 2003

1996 CHEVROLET IMPALA CAUGHT FIRE WHILE IN MOTION.*MR *CB *JB

Fire

Incident date: Apr 8, 2003

THE LOWER BALL JOINT EXPERIENCED THE SAME FAILURE AS STATED IN THE RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB

Incident date: Mar 31, 2003

WHEN THE VEHICLE ACCELERATED FROM A STOP,THERE WAS A KNOCKING NOISE COMING FROM VEHICLE'S UNDER BODY. CONSUMER BELIEVED THE LOWER CONTROL ARM WAS DEFECTIVE. *JB

Incident date: Feb 6, 2003

HEATER CORE IN MY 1996 IMPALA IS CONSTANTLY CLOGGING, THEREFORE NO HEAT AND NO DEFROSTERS. COOLING SYSTEM FLUSHED 2 TIMES BY CHEVROLET GARAGE. THEY HAVE NO WAY TO CORRECT THE PROBLEM. THIS PROBLEM IS NATION WIDE AND NOT A LOCAL ISSUE. *JB

Incident date: Feb 20, 2003

CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB

Crash

Incident date: Dec 17, 2002

I BOUGHT MY 1996 IMPALA SS BRAND NEW, AND EVERY YEAR SINCE THEN IN THE WINTER TIME I LOOSE THE HEAT. THE DEALER, WHILE THE CAR WAS STILL UNDER WARRANTY, WOULD FLUSH THE HEATER CORE AND SOMETIMES REPLACE IT YEARLY. THE PROBLEM STILL IS NOT FIXED, AND I HAVE LOST THE HEAT IN THE CAR AGAIN AND THE DEAL... Read more

Incident date: Jan 9, 2002

FRONT SEAT BELT RETRACTOR AND MOTION LOOK-UP DEVICE FAILLED WITHOUT WARNING. UPON REPLACEMENT FOUND THAT THE RETRACTION SPRING HAD WORN THROUGH THE PLASTIC SIDE COVER. FALURE OCCURRED WHEN I LEANED FORWARD AND APPLIED FORCE TO THE SEAT BELT SHOULDER HARNESS. IF IT HAD OCCURRED IN AN ACCIDENT, I WOUL... Read more

Incident date: Jan 9, 2002

Incident date: Nov 27, 2002

THE DRIVER SIDE SEATBELT WAS INOPERATIVE. WHEN SEATBELT WAS EXTENDED OUTWARD, IT WOULD NOT RETRACT. BY ASSUMPTION, CONSUMER TESTED THE BELTS BY SLAMMING ON BRAKES, AND THEY DIDN'T RETRACT. TS CONSUMER ALSO REMOVED THE MOLDING AND FOUND THE RECOIL SPRING WAS PROTRUDING OUT OF HOLE ON THE COVER. *T... Read more

Incident date: Oct 5, 2002

ODOMETER DISPLAY GOES OUT INTERMITTENTLY-DEALER SERVICE DEPARTMENT HAS INDICATED THE ONLY WAY TO CORRECT THIS PROBLEM IS TO REPLACE THE DASH. SOUNDS EXCESSIVE FOR A VEHICLE WITH LESS THAN 42,000 MILES. THE WATER PUMP LEAKING CREATES MORE OF A SAFETY HAZARD. IT LEAKS ONTO THE POWER STEERING BELT, ... Read more

Incident date: Oct 5, 2002

Incident date: Jan 9, 2002

THE FIRST TIME IT HAPPENED I WANTED TO TURN LEFT INTO A SHOPPING CENTER. I SLOWED DOWN TO TURN LEFT AND THE STEERING WAS TO DIFFICULT TO TURN, I HAD TO RUN OVER A CURB AND OVER A PATCH OF GRASS TO AVOID HITTING A CAR. I STOPPED THE CAR, PUT IT IN PARK AND ATTEMPTED TO TURN THE STEERING WHEEL TO TH... Read more

Incident date: Sep 1, 1998

ALL 3 BATTERIES HAVE LEAKED ACID OUT. HAD A PUDDLE OF ACID ON GARAGE FLOOR, THAT MY 6 YEAR OLD SON ALMOST STEPPED IN BARE FOOTED.*AK

Incident date: Nov 1, 2001

MANUFACTURER USED A PLASTIC TANK ON TOP OF RADIATOR INSTEAD OF METAL. PLASTIC TANK BECAME SPLIT, AND ANTIFREEZE POURED OUT, COULD POSSIBLY CAUSE A FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Incident date: Apr 20, 2001

CRACKED CYLINDER HEAD GASKET IS CAUSING ENGINE TO OVERHEAT AND COOLANT LEAKAGE, CONSEQUENTLY CREATING A POTENTIAL ENGINE FIRE. PRIOR ENGINE COOLANT LEAKAGE CAUSED DAMAGE TO THE WATER PUMP, POWER STEERING ASSEMBLY, AND POSSIBLY THE CURRENT HEAD GASKET DEFECT. PRIOR COOLANT LEAKAGE ONTO THE POWER STE... Read more

IDLER ARM HAS WORN, CAUSING VEHICLE TO DRIFT FROM LEFT TO RIGHT WHEN DRIVING. DEALER HAS BEEN NOTIFIED.*AK

Incident date: Nov 22, 2000

COOLENT DEX COOL FAILED AT HALF ITS WARRANTY AND CAR DAMAGINGLY OVERHEATED. THIS FAILURE CAUSED THE REPLACEMENT OF THE COOLANT RESERVOIR, RADIATOR, THERMOSTAT, WATER PUMP. IT ALSO REQUIRED DAYS OF FLUSHING OUT THE HEATER CORE AND THE COOLING SYSTEM. IT MAY HAVE PERMANENTLY DAMAGED AN EXPENSIVE HI... Read more

Incident date: Aug 1, 2000

BOSCH ANITLOCK BRAKE SYSTEM PUMP COMPLAINT ABOUT THE FAILURE OF THE BOSCH ABS PUMP ON MY 1996 CHEVROLET IMPALA. THE REAR BRAKES FAILED ON MY AUTOMOBILE. I TOOK THE CAR TO MY MECHANIC WHO DISCOVERED A FLUID LEAK IN THE REAR BRAKES AND SUSPECTED SOME TYPE OF FAILURE WITHIN THE ANTILOCK BRAKE SYSTEM.... Read more

Incident date: Aug 15, 2000

ALL TIRES .TREAD SEPARATION IN PROGRESS( DOT NUMBER: N/A TIRE SIZE: 255/50ZR17 )

Incident date: Jan 1, 1999

ODOMETER INSTRUMENT CLUSTER RESISTERS OPERATE AT SUCH HIGH TEMPERTURES BECAUSE OF A LACK OF VENTILATION THAT THE SOLDER JOINTS MELT CAUSING THE ODOMETER TO FAIL .I FEEL IF THESE RESISTERS COULD FALL OUT INTO THE INSTRUMENT CLUSTER IT COULD CAUSE AN ELECTRICIAL FIRE..

Incident date: Jan 1, 1999

Incident date: Aug 20, 2000

ON 7/2/2000 I WAS RETURNING HOME FROM A TRIP AND MY CAR WENT DEAD WHILE I WAS DRIVING ALONG AT ABOUT 35 MPH. I WAS ABOUT 5 MILES FROM HOME WHEN THIS HAPPENED SO I GOT THE CAR OFF THE ROAD AND CONTACTED MODERN CHEVROLET IN WINSTON SALEM NC ON MONDAY MORNING AND HAD THEM PICK THE CAR UP FOR REPAIR. ... Read more

I BELONG TO AN IMPALA SS CLUB AND SEVERAL YEARS AGO WE NOTICED THAT THE STOCK AC/DELCO (?) 676 BATTERY WOULD SOMETIMES LEAK. MANY COMPLAINED TO GMC BUT NOTHING HAPPENED SO AS PRECAUTION MANY PEOPLE CHANGED OUT THEIR BATTERY SINCE GM WOULD DO NOTHING ABOUT IT. NOW WE (THE CLUB) NOTICED THAT THERE I... Read more

Incident date: May 1, 1999

ENGINE SURGES WHEN COMING OFF OF IDLE. DEALER HAS STATED IT IS A KNOW PROBLEM AND THAT GMC IS WORKING ON A FIX FOR THE EGR VALVE. *AK

Incident date: May 1, 1999

ENGINE SURGES WHEN COMING OFF OF IDLE. DEALER HAS STATED IT IS A KNOW PROBLEM AND THAT GMC IS WORKING ON A FIX FOR THE EGR VALVE. *AK

HEATER CORE CLOGS UP FROM (DEX-COOL) ANTIFREEZE, RESULTING IN NO HEAT FOR DEFROSTERS CAUSING FOGGING OF THE WINDOWS, UNABLE TO RECTIFY. *MJS

Incident date: Apr 10, 2000

HEATER CORE BLOCKED-NO DEFROST CAPABILITY-VISION OBSTRUCTED-DANGEROUS SITUATION-THE IMPALA CLUB HAS HUNDREDS OF REPORTS OF THIS DEFECT WHICH APPEARS DUE TO THE DEX-COOL ANTI FREEZE INSTALLED BY GMC AT THE FACTORY.ACCORDING TO INPUT FROM THE MEMBERSHIP REPLACEMENT OF THE CORE, FLUSHING THE SYSTEM, RE... Read more

Incident date: Feb 15, 2000

RIGHT (PASSENGER SIDE) WINDSHIELD WIPER LINKAGE FAILED. THE LINKAGE IN THE COWL PLENUM CHAMBER BROKE AT THE ATTACHMENT TO THE RIGHT W/S WIPER DRIVE PIVOT. *AK

GMC IN RECENT YEARS HAS REPLACED MOST OF THE FUEL LINES ON ITS VEHICLES WITH A FLEXABLE NYLON FUEL LINE. THIS WAS DONE TO SAVE MONEY AND MAKE INSTALLATION EASIER. THE METAL END FITTING ARE JUST ATTACTED TO THE LINES BY SHIRNK RAPPING THE NYLON LINE TO THE FITTINGS. AS PER GM'S OWN SERVICE MANUAL ... Read more

LF DISC BRAKE CALIPER HAS HAD A PROBLEM WITH NOT RELEASING OR "FLOATING" PROPERLY. THIS HAS CAUSED ACCELERATED WEAR TO THE OUT BRAKE PAD. DEALER HAS BEEN UNABLE TO CORRECT. I HAD TO CORRECT MYSELF. I AM AN ASE MASTER AUTO TECHNICIAN. DEALER STATED THAT THIS WAS "NORMAL" WHICH IT IS NOT. IF I W... Read more

Incident date: Feb 9, 1999

HEAT/DEFROST HAS FAILED TWICE BOTH TIMES FLUSHED AND REPAIRED BY MYSELF (ASE MASTER CERT. MECH.) BOTH IN COLD WEATHER DEFROST WOULD'NT CLEAR WINDSHIELD FOR PROPER VISIBILTY GM CLAIMS THERE IS NO PROBLEM WITH DEX-COOL IN THE SYSTEM AND IT'S MY PROBLEM NOT THEIRS.

Incident date: Oct 15, 1998

MAJOR VISABILITY AND SAFETY PROBLEM CAUSED BY DEFROSTER/HEATER FAILURE ON MOST 1996 IMPALAS DUE TO CHEMICAL REACTION WITH NEW (1996) DEX-COOL ANTI-FRREEZE IN HEATER CORE CAUSING ACCELERATED LOSS OF HEAT UNTIL COMPLETE BLOCKAGE OCCURS.

Incident date: Oct 15, 1998

Incident date: Oct 20, 1999

HEAT DOESN'T WORK IN THE WINTER. HEATER CORE HAS TO BE FLUSHED EVERY WINTER BECAUSE OF BUILD UP. DEALER SAYS THAT THIS IS RARE, NEVER HEARD BEFORE OF THIS PROBLEM, AND DOESN'T KNOW ITS CAUSE. *AK *ML

Incident date: Feb 10, 2000

MY WIFE HAD COMPLAINED OF THE STEERING GOING OUT ON HER FOR THE LAST TWO YEARS. I COULD NEVER GET THE STEERING FAILURE TO MANIFEST ITSELF FOR ME, SO I FIGURED IT MUST HAVE BEEN AN ANOMALIE. LAST MONTH, THE STEERING PROBLEM OCCURRED FOR ME AT VERY POOR TIMES. I WAS TURNING INTO MY NEIGHBORHOOD AND ... Read more

Incident date: Oct 1, 1999

DEXCOOL ANTIFREEZE CLOGS HEATER CORE, RESULTING IN HEATER NOT WORKING. HAS HAPPENED TWICE SINCE PUCHASE OF CAR.

Incident date: Feb 10, 2000

Showing 50 of 120 complaints.

Technical Service Bulletins, 1996 CHEVROLET IMPALA

32 manufacturer communications from 20 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	5
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)	3
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	3
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES	3
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2
070000 FUEL SYSTEM, GASOLINE	2
118000 ELECTRICAL SYSTEM:SOFTWARE	2
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)	1

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

350000 EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

350000 EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

356000 EQUIPMENT ADAPTIVE/MOBILITY

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock c

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock c

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock c

350000 EQUIPMENT

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

070000 FUEL SYSTEM, GASOLINE

118000 ELECTRICAL SYSTEM:SOFTWARE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

118000 ELECTRICAL SYSTEM:SOFTWARE

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

DIAGNOSIS OF CRACKED OR BROKEN TRANSMISSION CASE. *TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS. *TT

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

SOME CUSTOMERS MAY COMMENT THAT THE HEATER IS INOPERATIVE, BLOWS COLD AIR, THE ENGINE MAY EXHIBIT AN OVERHEAT CONDITION OR THE COOLANT RESERVOIR HAS RUST IN IT. *TT

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

VEHICLES MAY EXPERIENCE EXHAUST GAS RECIRCULATION VALVE FAILURES. *JB

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

CONCERNS W ITH EXHAUST GAS RECIRCULATION VALVE FAILURES. *JB

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

SOME CUSTOMERS MAY EXPERIENCE A FAILURE OF THE EXHAUST GAS RECIRCULATION (EGR) VALVE DUE TO CORROSION OF THE INTERNAL DIAPHRAGM PLATE, LEADING TO DRIVEABILITY COMPLAINTS OF A CHECK ENGINE LIGHT FOR EGR VALVE (DTC P0400); OR ENGINE STALL AT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

EXPERIENCING ENGINE NOISE. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

WATER IN AIR PUMP AND/OR DTC P0410, P0412, P1415, P1416, P0100, P0101, P0102 AND DTC 48 (INSTALL AIR PUMP SERVICE KIT). *TW

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE NOISE (INSTALL VALVE STEM OIL SEAL). *TW

040000 SERVICE BRAKES, AIR

ABS PUMP RUNNING WHEN NOT NEEDED. *NJ

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

THE ENGINE DOES NOT STALL WHEN PERFORMING A P1870 DIAGNOSTIC TEST WITH THE TECH 2 SCAN TOOL OR WHEN COMMANDING THE TORQUE CONVERTER CLUTCH ENABLE SOLENOID ON APPLICATIONS THAT DO NOT HAVE THE P1870 DIAGNOSTIC TEST LISTED. 4L60E OR 4L65E TR

NHTSA Safety Investigations, CHEVROLET IMPALA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2014

BiCal Chevrolet/Loss of Power Steering

NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more

DP, Closed , Model Year: 2008

Passenger Air Bag OCS Algorithm

The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more

PE, Closed , Model Year: 2014

Active Safety System Malfunction

On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... ed to allegations of unwanted brake activations while driving that were provided by GM or submitted to ODI from consumers and has not identified any additional incidents involving sudden, extended (greater than 1 second) autonomous braking.The two crash complaints that were the basis of PE14-010 involved rental vehicles equipped with an Electric Park Brake (EPB) system.Neither vehicle was equipped with Full Speed Range Adaptive Cruise Control (FSRACC) or Forward Collision Alert (FCA) systems. According to GM, brake lights will be illuminated if the service brakes are applied or the EPB system is activated while the vehicle is moving (dynamic EPB brake apply).In a dynamic EPB brake apply, the Electric Brake Control Module (EBCM) initiates a controlled deceleration while activating a chime and a telltale light.If the service brake is applied at any time during dynamic EPB brake apply, the system provides a substantially greater deceleration.Witness statements and analysis of crash data from the two incidents are consistent with inadvertent dynamic EPB brake applications.Both reports alleged beeping noise immediately before the accidents and one pre-crash data report shows a moderate initial vehicle deceleration followed by in increase in deceleration to approximately 0.6g just prior to the vehicle stopping and being struck from the rear.During this investigation, General Motors LLC (GM) inspected the two crash incident vehicles and examined each of the EPB switches to assess potential mechanical and electrical fault conditions.The testing and part examination did not find any evidence of mechanical or electrical failure of the EPB switches and GM did not identify any faults in the subject components or systems that could have caused or contributed to autonomous brake applications in the incident vehicles.According to GM, the evidence indicates the events were caused by inadvertent driver actuation of the EPB switch. Additionally, during this investigation, GM identified a defect condition in the EPB software in approximately 132,921 model year (MY) 2014 through 2015 Chevrolet Impala and MY 2013 through 2015 Cadillac XTS vehicles (Recall No. 14V-541) that could result in failure of the EPB to release after vehicle start-up.In this condition, the electronic parking brake piston actuation arm may not fully retract when the driver disengages the EPB, which may cause the brake pads to stay partially engaged with the rotor.According to GM, the parking brake indicator may not illuminate when the EPB is engaged and the driver may experience poor vehicle acceleration, undesired deceleration during idle coast-down, excessive brake heat, and premature wear to some brake components. If the vehicle is operated for an extended period of time in this condition, there is a potential for the rear brakes to generate significant heat, smoke, and sparks.GM and its supplier, Mando Pyeongtaek, upgraded the EPB software to address brake drag conditions and issued a recall bulletin on September 4, 2014 instructing dealers to reprogram the electronic parking brake control module on all affected vehicles. This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, see Attachment A to this cRead more

PE, Closed , Model Year: 2006

POWER STEERING FLUID LEAKS - FIRES

GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... , MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

PE, Closed , Model Year: 2001

ALLEGED HEADLIGHT FAILURE

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more

PE, Closed , Model Year: 2000

INADVERTENT ENGINE STALLING

There is no summary currently available

DP, Closed , Model Year: 1977

SEAT BELTS DON'T UNLOCK

CHEVROLET IMPALA - All Years Overview

Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).

135 Total Recalls

15,237 Total Complaints

7 Investigations

921 Reported Crashes

468 Reported Fires

10 Reported Deaths

CHEVROLET IMPALA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2020	0	25	View
2019	1	41	View
2018	1	88	View
2017	0	138	View
2016	0	177	View
2015	3	434	View
2014	12	1,018	View
2013	1	466	View
2012	3	422	View
2011	2	844	View
2010	4	737	View
2009	5	1,368	View
2008	2	1,203	View
2007	3	932	View
2006	2	803	View
2005	4	811	View
2004	7	1,375	View
2003	8	935	View
2002	7	1,077	View
2001	10	959	View
2000	10	1,128	View
1999	0	4	View
1998	0	4	View
1997	0	2	View
1996 (current)	1	120
1995	1	64	View
1994	1	19	View
1993	1	6	View
1992	1	0	View
1991	1	0	View
1987	0	1	View
1985	1	1	View
1983	2	3	View
1982	3	2	View
1981	2	2	View
1980	3	0	View
1979	3	2	View
1978	3	0	View
1977	3	1	View
1976	1	0	View
1974	3	0	View
1973	1	0	View
1972	2	0	View
1971	4	0	View
1969	4	5	View
1968	2	0	View
1967	2	2	View
1966	2	4	View
1965	3	0	View
1963	0	1	View
1958	0	1	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

1996 CHEVROLET IMPALA

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 1996 CHEVROLET IMPALA

Most Affected Components

NHTSA Safety Investigations, CHEVROLET IMPALA

CHEVROLET IMPALA - All Years Overview

CHEVROLET IMPALA - Year by Year

Other CHEVROLET Models