2002 CHEVROLET IMPALA

7 recalls, 1,077 complaints - 537 TSBs

15V701000 Oct 26, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, ... Read more
Consequence
Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy
The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the ori... Read more
1,003,556 vehicles affected
Manufacturer: General Motors LLC
14V400000 Jul 3, 2014
ELECTRICAL SYSTEM:IGNITION
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen... Read more
Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
5,877,718 vehicles affected
Manufacturer: General Motors LLC
09V116000 Apr 8, 2009
ENGINE AND ENGINE COOLING
Defect Description
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROP... Read more
Consequence
IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy
DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-... Read more
1,497,516 vehicles affected
Manufacturer: GENERAL MOTORS CORP.
09E005000 Feb 17, 2009
STEERING
Defect Description
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN... Read more
Consequence
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
Remedy
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
979 vehicles affected
Manufacturer: DORMAN PRODUCTS, INC.
08E063000 Oct 17, 2008
STEERING
Defect Description
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DU... Read more
Consequence
IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
3,855 vehicles affected
Manufacturer: DORMAN PRODUCTS, INC.
07E021000 Mar 12, 2007
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Defect Description
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Consequence
FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy
DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
742 vehicles affected
Manufacturer: DELPHI
02V222000 Aug 9, 2002
AIR BAGS:FRONTAL
Defect Description
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence
PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy
DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CON... Read more
133,221 vehicles affected
Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

1,077 total complaints 48 crashes 39 fires 46 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM245
ENGINE75
EXTERIOR LIGHTING48
ENGINE AND ENGINE COOLING45
STEERING39
EXTERIOR LIGHTING:HEADLIGHTS38
AIR BAGS27
SERVICE BRAKES, HYDRAULIC26
ENGINE AND ENGINE COOLING:COOLING SYSTEM24
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE22
SUSPENSION May 6, 2026
Incident date: May 6, 2026
The lane keep assist has never worked. It doesn't not keep you in the lane, it just chimes when you drift out of it. The bigger issue is the axles. I only owned the car for 1 month when the axles started loudly clicking with every turn. Honda is claiming this is just a cosmetic defect and it does ... Read more
ELECTRICAL SYSTEM Jan 3, 2026
Incident date: Jan 3, 2026
ICCU and 12V both failed
UNKNOWN OR OTHER Jan 3, 2026
Incident date: Jan 3, 2026
In-car pop-up advertisements, specifically from SiriusXM. The advertisement pops up while driving, attempting to use the safety features of the car, including navigation. It happens every few months, at random. There is no way to opt-out from the vehicle; the only option is using a desktop computer,... Read more
ENGINE Jan 3, 2026
Incident date: Jan 3, 2026
My check engine light comes on and stays on now. I have to put oil on my truck between oil changes. They haven't found any leaks. A diagnostic showed the camshaft as needing fixed at one point but the diagnostic hasn't given any other code problems. I'm having to put in oil frequently but the engine... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL May 24, 2025
Incident date: Apr 22, 2024
Our Fisker Ocean One since it was disconnected from the cloud, now the cluster screen and main infotainment screen go black, can’t see the speed, can’t adjust temperature or turn on A/C, sometimes it works and when accelerating and staying in motion goes black
STEERING May 24, 2025
Incident date: Apr 22, 2024
Vehicle has not have the complete OS2.2 update mandated by the recalls, vehicle does not have ADAS at all, it’s completely turned off
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING May 24, 2025
Incident date: Apr 22, 2024
Our Fisker Ocean One since it was disconnected from the cloud, now the cluster screen and main infotainment screen go black, can’t see the speed, can’t adjust temperature or turn on A/C, sometimes it works and when accelerating and staying in motion goes black
SERVICE BRAKES May 23, 2025
Incident date: May 23, 2025
My 2023 F150 has been having issues with the key fob connecting to the vehicle and responding to commands (unlock/lock, remote start etc). On the date of this incident the truck was not responding to the remote start key fob function. While standing outside the vehicle from a distance of about 10 ... Read more
POWER TRAIN May 23, 2025
Incident date: May 23, 2025
The torque converter is failing it seems this is far too common and dangerous with all Buick enclaves for this year. The vehicle shakes when applying the gas not having the power it needs to keep a steady speed without shaking. A mechanic stated the torque converter is bad known as the “GM shutter... Read more
STEERING May 23, 2025
Incident date: May 23, 2025
I was sitting in my driveway 5 minutes after getting home from work and the car engine turned over and message on the screen said “engine stopped, power steering low”. I tried turning it back on and it turned over again with the same messsge.
SERVICE BRAKES Jun 25, 2024
Incident date: Jun 25, 2024
The low break fluid light suddenly come up, next thing you know, I didn’t have any brake function what so ever. Luckily I was driving off a parking lot. I have to call the tow truck to take my truck to the dealership. The dealer diagnosed, (failed brake master cylinder leaking into brake booster. ... Read more
AIR BAGS Jun 25, 2024
Incident date: Jun 25, 2024
I tried to get the service done Iam a one vehicle owner the dealership told me I had to pay out of pocket for the rental car with no set day of service The dealership didn’t care whether I got the recall done cause of the year of the vehicle they provided no transportation solution
UNKNOWN OR OTHER Feb 25, 2024
Incident date: Feb 24, 2024
Left front door check came unwelded from inside door panel causing door to not open and close properly. Left window would not work. Holes in door frame where hinges pulled out.
ELECTRICAL SYSTEM Oct 16, 2022
Incident date: Jul 12, 2022
I was driving along when out of no where my trunk opened. I got off the highway and closed it. At that time I was puzzled wondering who had been in my truck to have not closed it correctly. I knew I hadn't been in it in awhile. It wasn't until a few weeks later when the "Service Vehicle Soon" light ... Read more
UNKNOWN OR OTHER Oct 16, 2022
Incident date: Jul 12, 2022
I was driving along when out of no where my trunk opened. I got off the highway and closed it. At that time I was puzzled wondering who had been in my truck to have not closed it correctly. I knew I hadn't been in it in awhile. It wasn't until a few weeks later when the "Service Vehicle Soon" light ... Read more
ENGINE May 25, 2021
Incident date: May 11, 2021
My vehicle caught on fire after I returned from it getting serviced by Pepboys in Phenix City Alabama. My car was only getting serviced for the A/C and once I returned home, my car caught on fire in our drive port.
Fire
ELECTRICAL SYSTEM May 25, 2021
Incident date: May 11, 2021
My vehicle caught on fire after I returned from it getting serviced by Pepboys in Phenix City Alabama. My car was only getting serviced for the A/C and once I returned home, my car caught on fire in our drive port.
Fire
FUEL/PROPULSION SYSTEM May 25, 2021
Incident date: May 11, 2021
My vehicle caught on fire after I returned from it getting serviced by Pepboys in Phenix City Alabama. My car was only getting serviced for the A/C and once I returned home, my car caught on fire in our drive port.
Fire
ENGINE Nov 9, 2020
Incident date: Nov 6, 2020
I JUST PURCHASED THIS 2002 CHEVY IMPALA WHICH CAME WITH THE IMPORTANT VEHICLE SAFETY RECALL AND I WOULD NEED THE PROBLEM FIXED. NHTSA 15V-701 IM ACTUALLY NOW SCARED TO DRIVE IT/
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Nov 9, 2020
Incident date: Nov 6, 2020
I JUST PURCHASED THIS 2002 CHEVY IMPALA WHICH CAME WITH THE IMPORTANT VEHICLE SAFETY RECALL AND I WOULD NEED THE PROBLEM FIXED. NHTSA 15V-701 IM ACTUALLY NOW SCARED TO DRIVE IT/
FUEL/PROPULSION SYSTEM Oct 2, 2020
Incident date: Sep 15, 2020
WHILE DRIVING THE VEHICLE GAS GAUGE WAS FLUCTUATING UP AND DOWN. I SUBSEQUENTLY RAN OUT OF GAS DUE TO THE FACT THAT I DID NOT KNOW HOW MUCH GAS I HAD. I WAS STUCK ON THE ROAD. I HAD TO GET THE FUEL PUMP REPLACED. I CHECKED ONLINE AND THERE APPEARS TO BE A PROBLEM WITH THE FUEL PUMP ON OTHER CHEVY IM... Read more
ELECTRICAL SYSTEM:IGNITION Aug 6, 2020
Incident date: Jul 23, 2020
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO DENNY MENHOLT CHEVROLET (3000 KING AVE W, BILLINGS, MT 59102) ON SEVERAL OCCASIONS HOW... Read more
EXTERIOR LIGHTING Jul 18, 2020
Incident date: Jan 1, 2015
HIGH BEAM SWITCH HAS BEEN BROKEN, VERY COMMON PROBLEM WHEN GOOGLE SEARCHING. NO ONE FIXES IT AS IT IS PROHIBITIVELY EXPENSIVE. CANNOT USE HIGH BEAMS AND MANY PEOPLE ADJUST THE LOW BEAMS HIGHER AS A SOLUTION, WHICH IS BAD FOR EVERYONE. SHOULD BE A RECALL?
ENGINE Mar 31, 2020
Incident date: Feb 1, 2020
SUPPOSEDLY THE COOLING SYSTEM WAS FIXED IN 2003 BUT IT STILL TELLS ME THAT MY COOLANT IS LOW AND IT LEAKS. I AM THE SECOND OWNER OF THIS CAR AND HAVE ONLY HAD IT SINCE SEPTEMBER OF 2019. ALSO THE TRANSMISSION HAS A DELAYED SHIFT FROM 1ST TO SECOND.
POWER TRAIN Mar 31, 2020
Incident date: Feb 1, 2020
SUPPOSEDLY THE COOLING SYSTEM WAS FIXED IN 2003 BUT IT STILL TELLS ME THAT MY COOLANT IS LOW AND IT LEAKS. I AM THE SECOND OWNER OF THIS CAR AND HAVE ONLY HAD IT SINCE SEPTEMBER OF 2019. ALSO THE TRANSMISSION HAS A DELAYED SHIFT FROM 1ST TO SECOND.
ELECTRICAL SYSTEM Dec 16, 2019
Incident date: Oct 1, 2019
I BOUGHT A 2002 CHEVY IMPALA AND GOT IT LOOKED AT BEFORE PURCHASE THE ONLY THING THAT POPPED UP ON THE CODE READER WAS THERE IS AN ELECTRICAL PROBLEM, SOMETIMES MY SIGNAL LIGHTS WORK SOMETIMES THEY DON'T, MY SPEEDOMETER DOESN'T LIGHT UP OR ANYTHING. I THEN START TO SMELL GAS WHEN I TURN ON THE HEAT ... Read more
FUEL/PROPULSION SYSTEM Dec 16, 2019
Incident date: Oct 1, 2019
I BOUGHT A 2002 CHEVY IMPALA AND GOT IT LOOKED AT BEFORE PURCHASE THE ONLY THING THAT POPPED UP ON THE CODE READER WAS THERE IS AN ELECTRICAL PROBLEM, SOMETIMES MY SIGNAL LIGHTS WORK SOMETIMES THEY DON'T, MY SPEEDOMETER DOESN'T LIGHT UP OR ANYTHING. I THEN START TO SMELL GAS WHEN I TURN ON THE HEAT ... Read more
ENGINE Dec 16, 2019
Incident date: Oct 1, 2019
I BOUGHT A 2002 CHEVY IMPALA AND GOT IT LOOKED AT BEFORE PURCHASE THE ONLY THING THAT POPPED UP ON THE CODE READER WAS THERE IS AN ELECTRICAL PROBLEM, SOMETIMES MY SIGNAL LIGHTS WORK SOMETIMES THEY DON'T, MY SPEEDOMETER DOESN'T LIGHT UP OR ANYTHING. I THEN START TO SMELL GAS WHEN I TURN ON THE HEAT ... Read more
ELECTRICAL SYSTEM Aug 3, 2019
Incident date: Mar 15, 2018
TAKARA RECALL
ENGINE Aug 3, 2019
Incident date: Mar 15, 2018
TAKARA RECALL
ENGINE Jul 29, 2019
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF BURNING OIL EMERGING FROM THE VEHICLE. ADDITIONALLY, THERE WAS OIL ON THE ENGINE COMPARTMENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MODER... Read more
Fire
ENGINE Apr 13, 2019
Incident date: Apr 9, 2019
ON APRIL 9TH OF 2017, OUR 2002 IMPALA LS WAS BROUGHT IN TO HAVE THE VEHICLE SERVICED DUE TO THIS RECALL: THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING, WHICH MAY RESULT IN AN UNDER HOOD FIRE. THIS WORK WAS DONE IN APRIL 201... Read more
ENGINE Apr 5, 2019
Incident date: Oct 30, 2017
LAST YEAR I BOUGHT MY CAR FROM A PRIVATE DEALER. SINCE PURCHASING IT, MY CAR ALWAYS SEEMS TO BE RUNNING HOT. MY "CHECK ENGINE COOLANT" LIGHT USE TO COME ON SO OFTEN, I WENT OUT AND PURCHASED ANOTHER RADIATOR HOSE AND CLAMPS AND GOT THE LIGHT TO TURN OFF. HOWEVER THE ISSUE WITH MY CAR RUNNING HOT HAS... Read more
ENGINE Feb 1, 2019
Incident date: Jun 13, 2018
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL, FUEL, AND POWER STEERING FLUID. IN ADDITION, THE VEHICLE FAILED TO START AND THE ENGINE, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN... Read more
ELECTRICAL SYSTEM Feb 1, 2019
Incident date: Jun 13, 2018
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL, FUEL, AND POWER STEERING FLUID. IN ADDITION, THE VEHICLE FAILED TO START AND THE ENGINE, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN... Read more
STEERING Feb 1, 2019
Incident date: Jun 13, 2018
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL, FUEL, AND POWER STEERING FLUID. IN ADDITION, THE VEHICLE FAILED TO START AND THE ENGINE, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN... Read more
STRUCTURE:BODY Sep 12, 2018
Incident date: May 1, 2015
THE SPRING ON THE DRIVER SEAT BROKE NOT VERY HEAVE PEAPLE DRIVING THE CAR. BODY OF THE CAR I HAVE 2 IMPALAS 2002 AND 2004 BOTH ARE RUSTING UNDER THE DOORS AND AT THE QUARTER PANELS I LOOK AT ALL IMPALAS AROUND THE AGE OF BOTH OF MINE AND 90% OF THE ARE RUSTING IN THE SAME SPOTS. MY CARS WERE RUSTP... Read more
SEATS Sep 12, 2018
Incident date: May 1, 2015
THE SPRING ON THE DRIVER SEAT BROKE NOT VERY HEAVE PEAPLE DRIVING THE CAR. BODY OF THE CAR I HAVE 2 IMPALAS 2002 AND 2004 BOTH ARE RUSTING UNDER THE DOORS AND AT THE QUARTER PANELS I LOOK AT ALL IMPALAS AROUND THE AGE OF BOTH OF MINE AND 90% OF THE ARE RUSTING IN THE SAME SPOTS. MY CARS WERE RUSTP... Read more
ELECTRONIC STABILITY CONTROL (ESC) Jul 19, 2018
Incident date: Jul 1, 2018
ABS IS KICKING BACK AND TRACTION CONTROL IS COMING ON FOR NO GIVEN REASON MAKING STOPPING THE CAR INCREASINGLY HARD AT SLOW SPEEDS. INEVITABLY CAUSING THE ABS AND SERVICE TRACTION CONTROL LIGHTS TO COME ON THE LIGHT IS NOW STAYING ON AS SOON AS THE CAR IS TURNED ON. TOOK THE CAR TO THE SHOP TO ATTEM... Read more
ELECTRICAL SYSTEM Jul 19, 2018
Incident date: Jul 1, 2018
ABS IS KICKING BACK AND TRACTION CONTROL IS COMING ON FOR NO GIVEN REASON MAKING STOPPING THE CAR INCREASINGLY HARD AT SLOW SPEEDS. INEVITABLY CAUSING THE ABS AND SERVICE TRACTION CONTROL LIGHTS TO COME ON THE LIGHT IS NOW STAYING ON AS SOON AS THE CAR IS TURNED ON. TOOK THE CAR TO THE SHOP TO ATTEM... Read more
SERVICE BRAKES Jul 19, 2018
Incident date: Jul 1, 2018
ABS IS KICKING BACK AND TRACTION CONTROL IS COMING ON FOR NO GIVEN REASON MAKING STOPPING THE CAR INCREASINGLY HARD AT SLOW SPEEDS. INEVITABLY CAUSING THE ABS AND SERVICE TRACTION CONTROL LIGHTS TO COME ON THE LIGHT IS NOW STAYING ON AS SOON AS THE CAR IS TURNED ON. TOOK THE CAR TO THE SHOP TO ATTEM... Read more
ELECTRICAL SYSTEM Jul 17, 2018
Incident date: Jan 1, 2010
YOU PUT THE KEY IN THE IGNITION AND IT DOESNT TURN. THE STEERING WHEEL IS FREE THERE IS NOTHING ELSE WRONG. YOU HAVE TO SIT THERE FOREVER MOVING THE KEY IN EVERY WHICH WAY. TO HOPEFULLY FIND THE RIGHT COMBINATION TO GET THE CAR TO START.
UNKNOWN OR OTHER Apr 3, 2018
Incident date: Mar 30, 2018
THE PIECES THE DEALER GLUED UNTO MY IGNITION KEY FELL OUT. I DID NOT DO ANYTHING. I JUST NOTICED ONE DAY THEY HAD FALLEN OUT. GLUING THE PIECES IN THE KEY WAS NOT A FIX. I AM USING MY SPARE KEY, BUT I AM AFRAID THEY WILL COME UNGLUED AND FALL OUT.
ELECTRICAL SYSTEM Mar 15, 2018
Incident date: Sep 24, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS WIRED TO A STARTER TO OPERATE. THE VEHICLE WAS TAKEN TO CENTURY CHEVROLET (6105 WEST 120TH ... Read more
ELECTRICAL SYSTEM Mar 7, 2018
Incident date: Mar 7, 2018
CAR RANDOMLY LOCKS ME OUT FOR 10 MINUTES, THIS SHOULD BE A RECALL. THESE CARS ARE [XXX]. CONSTANTLY LEAVES ME STRANDED. PASSLOCK SECURITY CODE, SECURITY LIGHT FLASHES FOR 10 MINUTES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM ... Read more
UNKNOWN OR OTHER Mar 7, 2018
Incident date: Mar 7, 2018
CAR RANDOMLY LOCKS ME OUT FOR 10 MINUTES, THIS SHOULD BE A RECALL. THESE CARS ARE [XXX]. CONSTANTLY LEAVES ME STRANDED. PASSLOCK SECURITY CODE, SECURITY LIGHT FLASHES FOR 10 MINUTES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM ... Read more
ELECTRICAL SYSTEM Feb 20, 2018
Incident date: Jul 1, 2017
THE POWER DOOR LOCKS ARE NOT WORKING. WHEN YOU TRY TO START THE CAR, THE SECURITY LIGHT COMES ON AND THE CAR WILL NOT CRANK OR TURN OVER. IN THE RARE INSTANCE YOU DO GET IT TO START, IF YOU TURN IT OFF, IT WILL NOT START AGAIN (ANYWHERE FROM AN HOUR TO TWO WEEKS OR MORE). I HAVE DONE MY RESEARCH ONL... Read more
FUEL/PROPULSION SYSTEM Nov 8, 2017
Incident date: Nov 8, 2017
FUEL SHUTDOWNS WHILE ON THE INTERSTATE AT BETWEEN 60-75 MPH. WHEN THE PROBLEM OCCURS WHILE DRIVING, I IMMEDIATELY LOOSE POWER, IT GOES INTO A ROUGH IDLE, AND I HAVE TO IMMEDIATELY PULL OVER TO THE SIDE OF THE INTERSTATE. IT WILL EITHER IDLE ROUGHLY WITH NO ABILITY TO INCREASE THROTTLE FOR 5-15 MINU... Read more
ELECTRICAL SYSTEM Sep 25, 2017
Incident date: Aug 20, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION FAILED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT AN IGNITION LOCK FAILURE OCCURRED. THE INDEPENDENT MEC... Read more
UNKNOWN OR OTHER Aug 31, 2017
Incident date: Jun 30, 2017
TAKATA RECALL SIGNAL LIGHTS DO NOT WORK ALL THE TIME. JUST SOMETIME, SOMETIMES IT DOES IT FOR A FEW DAYS.. THEN THEY START WORKING AGAIN. I HAVE TO TRAVEL ON INTERSTATE QUITE OFTEN TO GET MY SON TO THE DOCTOR.

Showing 50 of 1,077 complaints.

EPA Fuel Economy, 2002 CHEVROLET IMPALA

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.8L 6-cyl, Automatic 4-spd (Front-Wheel Drive) 16.0 26.0 20.0 Regular $3,100
3.4L 6-cyl, Automatic 4-spd (Front-Wheel Drive) 19.0 29.0 22.0 Regular $2,850
3.8L 6-cyl, Automatic 4-spd (Front-Wheel Drive) 17.0 27.0 20.0 Regular $3,100

CO2 Emissions: -1.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2002 CHEVROLET IMPALA

537 manufacturer communications from 390 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT68
110000 ELECTRICAL SYSTEM48
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL43
060000 ENGINE AND ENGINE COOLING37
353000 EQUIPMENT:ELECTRICAL27
356000 EQUIPMENT ADAPTIVE/MOBILITY24
061000 ENGINE AND ENGINE COOLING:ENGINE23
060000 ENGINE (PWS)19
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5358C Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
17-NA-170 Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219 Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219 Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009 Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073 Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E Feb 10, 2023
353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5540J Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124 Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074 Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205 Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
10-00-89-006I Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D Sep 30, 2022
980000 UNKNOWN OR OTHER
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
22-NA-195 Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009 Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181 Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A Sep 1, 2022
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
20-NA-065 Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009 Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIP5358B May 31, 2022
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
22-NA-074 Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-009 Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP4723F Jan 14, 2022
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
PIP4723F Jan 14, 2022
030000 SERVICE BRAKES, HYDRAULIC
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
22NA009 Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT3099U Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
010842001N Jun 21, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N Jun 21, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N Jun 21, 2021
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA124 May 25, 2021
071410 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
21NA124 May 25, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
100089006H May 17, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A May 12, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5358A May 12, 2021
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5640A Apr 12, 2021
200000 WHEELS
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
PIP5163E Mar 30, 2021
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
18NA099 Mar 30, 2021
350000 EQUIPMENT
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5540G Mar 22, 2021
061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP5725A Mar 19, 2021
350000 EQUIPMENT
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in
PIP5628C Oct 8, 2020
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
18NA099 Aug 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5226D Jul 27, 2020
060000 ENGINE (PWS)
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIP5226D Jul 27, 2020
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIT5099E Jul 27, 2020
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIC5453D Jul 22, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIC5453D Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIC5453C Jun 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIP5628B May 21, 2020
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16NA383 May 8, 2020
060000 ENGINE (PWS)
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383 May 8, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383 May 8, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
PIP5725 May 8, 2020
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in
PIT3099T Feb 4, 2020
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
PIP4723D Jan 31, 2020
110000 ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
PIP5540F Jan 14, 2020
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
16NA383 Jan 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383 Jan 2, 2020
350000 EQUIPMENT
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383 Jan 2, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
19NA273 Dec 2, 2019
350000 EQUIPMENT
This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.
19NA273 Dec 2, 2019
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.
100089009D Nov 26, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
100089009D Nov 26, 2019
350000 EQUIPMENT
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
PIC4696E Nov 22, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
PIC4696E Nov 22, 2019
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
010842001M Nov 12, 2019
120000 LIGHTING (PWS)
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
010842001M Nov 12, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
010842001M Nov 12, 2019
350000 EQUIPMENT
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
100089006G Oct 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E Oct 14, 2019
060000 ENGINE (PWS)
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP5601A Oct 10, 2019
110000 ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
100089009C Oct 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information on key code security and information on GM key code look up applications.
17NA073 Sep 18, 2019
350000 EQUIPMENT
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIT3099S Sep 5, 2019
353000 EQUIPMENT:ELECTRICAL
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
PIC4696D Sep 5, 2019
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
PIT3099R Jul 10, 2019
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
100845001G Jun 26, 2019
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
100845001G Jun 26, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16NA383 May 21, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
PIP5640 May 7, 2019
060000 ENGINE (PWS)
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an

Showing 100 of 537 bulletins.

NHTSA Safety Investigations, CHEVROLET IMPALA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ17002 Opened: Mar 16, 2017 , Closed: May 14, 2020
AQ, Closed , Model Year: 2014
BiCal Chevrolet/Loss of Power Steering
NHTSA opened AQ17-002 to determine whether BiCal Chevrolet of Valley Stream, New York (BiCal) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, tha... Read more
DP14001 Opened: Jul 22, 2014 , Closed: Mar 7, 2017
DP, Closed , Model Year: 2008
Passenger Air Bag OCS Algorithm
The Agency received a petition on November 14, 2013 requesting an investigation into the operation of the passenger air bag Occupant Classification System (OCS) software logic and algorithm.The petitioner states that due to this alleged defect, the passenger air bag may be suppressed at point of imp... Read more
PE14010 Opened: Apr 15, 2014 , Closed: Nov 21, 2014
PE, Closed , Model Year: 2014
Active Safety System Malfunction
On April 15, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-010 based on two complaints alleging incidents of sudden/severe uncommanded braking resulting in rear impact collisions in model year (MY) 2014 Chevrolet Impala vehicles.ODI analyzed all complaints relat... Read more
PE09025 Opened: May 13, 2009 , Closed: Oct 2, 2009
PE, Closed , Model Year: 2006
POWER STEERING FLUID LEAKS - FIRES
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE... Read more
PE06017 Opened: May 15, 2006 , Closed: Oct 25, 2006
PE, Closed , Model Year: 2001
ALLEGED HEADLIGHT FAILURE
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGAT... Read more
PE00005 Opened: Jan 19, 2000 , Closed: Feb 29, 2000
PE, Closed , Model Year: 2000
INADVERTENT ENGINE STALLING
There is no summary currently available
DP78060 Opened: Sep 13, 1978 , Closed: Dec 7, 1978
DP, Closed , Model Year: 1977
SEAT BELTS DON'T UNLOCK
SEAT BELTS DON'T UNLOCK

CHEVROLET IMPALA - All Years Overview

Complete safety history for the CHEVROLET IMPALA across all model years (1965, 2019).

135 Total Recalls
15,237 Total Complaints
7 Investigations
921 Reported Crashes
468 Reported Fires
10 Reported Deaths

CHEVROLET IMPALA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2020 0 25 View
2019 1 41 View
2018 1 88 View
2017 0 138 View
2016 0 177 View
2015 3 434 View
2014 12 1,018 View
2013 1 466 View
2012 3 422 View
2011 2 844 View
2010 4 737 View
2009 5 1,368 View
2008 2 1,203 View
2007 3 932 View
2006 2 803 View
2005 4 811 View
2004 7 1,375 View
2003 8 935 View
2002 (current) 7 1,077
2001 10 959 View
2000 10 1,128 View
1999 0 4 View
1998 0 4 View
1997 0 2 View
1996 1 120 View
1995 1 64 View
1994 1 19 View
1993 1 6 View
1992 1 0 View
1991 1 0 View
1987 0 1 View
1985 1 1 View
1983 2 3 View
1982 3 2 View
1981 2 2 View
1980 3 0 View
1979 3 2 View
1978 3 0 View
1977 3 1 View
1976 1 0 View
1974 3 0 View
1973 1 0 View
1972 2 0 View
1971 4 0 View
1969 4 5 View
1968 2 0 View
1967 2 2 View
1966 2 4 View
1965 3 0 View
1963 0 1 View
1958 0 1 View

Other CHEVROLET Models

Model Recalls Complaints
SUBURBAN 246 10,458 View
TAHOE 240 12,622 View
MALIBU 216 29,080 View
SILVERADO 1500 200 22,534 View
CORVETTE 187 6,308 View
CAMARO 179 4,298 View
SILVERADO 159 10,964 View
SILVERADO 3500 152 1,409 View