2022 MERCEDES-BENZ SPRINTER 3500

16 recalls — 12 complaints — 37 TSBs

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety... Read more

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:CRITICAL FASTENERS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

387 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:BODY

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were ma... Read more

131 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

6,857 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM:WIRING

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to depl... Read more

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

350 vehicles affected

Manufacturer: Daimler Vans USA, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

350 vehicles affected

Manufacturer: Daimler Vans USA, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

350 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM:WIRING

Defect Description

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

350 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul... Read more

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's nu... Read more

124,305 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

124,305 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

124,305 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

124,305 vehicles affected

Manufacturer: Daimler Vans USA, LLC

Complaint Statistics

12 total complaints

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	3
SERVICE BRAKES	2
POWER TRAIN	1
WHEELS:LUGS/NUTS/BOLTS/STUDS	1
ELECTRICAL SYSTEM	1
ENGINE	1
ELECTRONIC STABILITY CONTROL (ESC)	1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	1

Incident date: May 14, 2025

During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.

Incident date: May 14, 2025

Incident date: Nov 21, 2024

The emergency parking brake will not disengage. Renders vehicle immobile.

Incident date: May 4, 2023

This report concerns the crosswind assistance function on a Mercedes Sprinter van. Whenever a crosswind is detected, vehicle will radically and unevenly apply brakes. In my case, it most often seems to apply the front driver’s side brake. This results in a sudden dive towards the braking wheel ... Read more

Incident date: Sep 1, 2023

The contact owns a 2022 Mercedes-Benz Sprinter 3500. The contact stated while driving 70 MPH, he briefly lost control of the vehicle after the crosswind stabilization system activated, drastically reducing speed to under 50 MPH and pulling the vehicle into the right lane. The vehicle returned to nor... Read more

Incident date: Apr 4, 2024

During the week of [XXX], 2024 my Sprinter 3500, engine will not start. All lights come on dash. Called AAA insurance and they tried to jump start, vehicle would not start. Battery voltage good 12. 3 voltages. Towed the vehicle to Dealer. Dealer performed several tests, found ground W105 /3 missing ... Read more

Incident date: Jan 22, 2024

I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the p... Read more

Incident date: Jan 22, 2024

Incident date: Sep 21, 2023

The contact owns a 2023 Renegade RV built on a 2022 Mercedes-Benz Sprinter Chassis. The contact stated that while an independent mechanic was servicing the vehicle, he noticed that the rear inner tires had rubber valve stems. The contact stated that an independent mechanic had informed him that the ... Read more

Incident date: Aug 31, 2023

This is regarding a 2023 Winnebago View 24D RV on a 2022 Mercedes Sprinter chassis. While attempting to back up an incline (transmission in reverse gear) the RV will not move. Engine revs up to only approximately 1800 rpm, but the RV remains stationary. Incline is our driveway, connecting to a pa... Read more

Technical Service Bulletins — 2022 MERCEDES-BENZ SPRINTER 3500

37 manufacturer communications from 29 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
118000 ELECTRICAL SYSTEM:SOFTWARE	6
160000 STRUCTURE	5
110000 ELECTRICAL SYSTEM	3
170000 LATCHES/LOCKS/LINKAGES	3
130000 VISIBILITY	3
060000 ENGINE AND ENGINE COOLING	3
100000 POWER TRAIN	2
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2

100000 POWER TRAIN

Propeller Shaft Check Strap on the crossmember may not have been installed.

160000 STRUCTURE

Check Par????on Wall Bolts

160000 STRUCTURE

Check patrition Wall Bolts

160000 STRUCTURE

Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windo

130000 VISIBILITY

160000 STRUCTURE

130000 VISIBILITY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

010000 STEERING

Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).

092000 FUEL SYSTEM, OTHER:DELIVERY

Replace Fuel Delivery Module.

080000 FUEL SYSTEM, DIESEL

Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i

060000 ENGINE AND ENGINE COOLING

110120 ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS

Swivel Seat Wire Harness Routing

220000 SEATS

Swivel Seat Wire Harness Routing

162300 STRUCTURE:BODY:DOOR

Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa

160000 STRUCTURE

080000 FUEL SYSTEM, DIESEL

Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.

060000 ENGINE AND ENGINE COOLING

Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine

060000 ENGINE AND ENGINE COOLING

Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) In the case of fault P300CA8: a?? Due to incorrectly installed component

100000 POWER TRAIN

Update Software - Comfort Function

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to det

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

162300 STRUCTURE:BODY:DOOR

(SC)Replace Front Door Check

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 3500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2013

Rear Wheel Speed Sensor Failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... ique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629Read more

MERCEDES-BENZ SPRINTER 3500 — All Years Overview

Complete safety history for the MERCEDES-BENZ SPRINTER 3500 across all model years (2007–2024).

362 Total Recalls

470 Total Complaints

1 Investigations

20 Reported Crashes

8 Reported Fires

2 Reported Deaths

MERCEDES-BENZ SPRINTER 3500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	3	4	View
2023	7	24	View
2022 (current)	16	12
2021	65	11	View
2020	74	22	View
2019	97	43	View
2018	14	17	View
2017	13	38	View
2016	20	95	View
2015	16	37	View
2014	10	83	View
2013	8	36	View
2012	7	31	View
2011	4	9	View
2010	6	4	View
2009	1	1	View
2008	0	3	View
2007	1	0	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View