2022 MERCEDES-BENZ SPRINTER 3500

6 recalls — 12 complaints — 37 TSBs

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety... Read more

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:CRITICAL FASTENERS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

387 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:BODY

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were ma... Read more

131 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

6,857 vehicles affected

Manufacturer: Daimler Vans USA, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to depl... Read more

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

350 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul... Read more

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's nu... Read more

124,305 vehicles affected

Manufacturer: Daimler Vans USA, LLC

Complaint Statistics

12 total complaints 1 crashes

Top Reported Components

Component	Complaints
ENGINE	2
UNKNOWN OR OTHER	2
SERVICE BRAKES	2
POWER TRAIN	1
ELECTRICAL SYSTEM	1
SEAT BELTS	1
FUEL/PROPULSION SYSTEM	1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	1
STRUCTURE	1

Incident date: May 14, 2025

During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.

Incident date: May 14, 2025

This past weekend, while driving my 2020 Chevrolet Equinox, I experienced a sudden and complete brake failure. I was turning into a residential neighborhood at approximately 20-30mph when the brakes locked up without warning. Despite pressing the brake pedal, the car would not stop. I attempted to s... Read more

Incident date: May 14, 2025

The contact owns a 2024 Tesla Cybertruck. The contact received notification of NHTSA Campaign Number: 25V170000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufac... Read more

Incident date: Nov 21, 2024

GM issued Special coverage N192210240 for repair/replacement of the evaporative emissions purge valve because it may not fully close. The special coverage states that the dealer is to replace the part at no cost to the customer as necessary until 150,000 miles or 11/12/2026 whichever occurs first. ... Read more

Incident date: May 4, 2023

Front passenger safety restraint system fault service is required error. this just appeared on my screen when my wife sat in the passenger seat.

Incident date: Sep 1, 2023

Upon starting the engine, there is a shake and a rough idle for a few moments. Check engine light comes on and off randomly. Each time code reads as engine misfire cylinder number 2. I have replaced spark plugs and Ignition coil. Just hit 77,300 miles. Seems to be a pretty common issue. How is there... Read more

Incident date: Apr 4, 2024

On the middle of the road when driving, of a sudden, powertrain malfunction, pre-collision not available message pop up and the service light, check engine light also started blinking on the dashboard. Gas pedal was unresponsive and the truck coasted, was not able to drive,and I was luckily able to ... Read more

Incident date: Jan 22, 2024

I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the p... Read more

Incident date: Jan 22, 2024

The contact owns a 2023 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 23V842000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more

Incident date: Jan 22, 2024

I am a first time Subaru owner and I have an issue with the windshield. November 2023 had a large crack in the windshield and an actual piece of glass came into the car from the inside. I had the windshield replaced by Gerald Subaru of North Aurora Illinois. In January of 2024, as I was pulling ... Read more

Incident date: Sep 21, 2023

While vehicle was being driven into the garage the vehicle suddenly accelerated on it own without driver pushing on gas pedal. Vehicles automatic emergency braking did not engage. Vehicle then struck steel shelving and wooden cupboards causing considerable damage to vehicle. The body shop where the... Read more

Crash

Incident date: Aug 31, 2023

Concerns of The torque converter - there is very low engine RPM when coming to a stop. Thrust washer wear inside the torque converter causing restriction of the oil passage used to bleed off lock-up clutch application pressure. This has resulted in low engine ROM and stalling of my vehicle on danger... Read more

Technical Service Bulletins — 2022 MERCEDES-BENZ SPRINTER 3500

37 manufacturer communications from 29 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
118000 ELECTRICAL SYSTEM:SOFTWARE	6
160000 STRUCTURE	5
110000 ELECTRICAL SYSTEM	3
170000 LATCHES/LOCKS/LINKAGES	3
130000 VISIBILITY	3
060000 ENGINE AND ENGINE COOLING	3
100000 POWER TRAIN	2
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2

100000 POWER TRAIN

Propeller Shaft Check Strap on the crossmember may not have been installed.

160000 STRUCTURE

Check Par????on Wall Bolts

160000 STRUCTURE

Check patrition Wall Bolts

160000 STRUCTURE

Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windo

130000 VISIBILITY

160000 STRUCTURE

130000 VISIBILITY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

010000 STEERING

Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).

092000 FUEL SYSTEM, OTHER:DELIVERY

Replace Fuel Delivery Module.

080000 FUEL SYSTEM, DIESEL

Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i

060000 ENGINE AND ENGINE COOLING

110120 ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS

Swivel Seat Wire Harness Routing

220000 SEATS

Swivel Seat Wire Harness Routing

162300 STRUCTURE:BODY:DOOR

Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa

160000 STRUCTURE

080000 FUEL SYSTEM, DIESEL

Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.

060000 ENGINE AND ENGINE COOLING

Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine

060000 ENGINE AND ENGINE COOLING

Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) In the case of fault P300CA8: a?? Due to incorrectly installed component

100000 POWER TRAIN

Update Software - Comfort Function

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to det

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

162300 STRUCTURE:BODY:DOOR

(SC)Replace Front Door Check

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

MERCEDES-BENZ SPRINTER 3500 — All Years Overview

Complete safety history for the MERCEDES-BENZ SPRINTER 3500 across all model years (2007–2024).

172 Total Recalls

525 Total Complaints

0 Investigations

24 Reported Crashes

9 Reported Fires

2 Reported Deaths

MERCEDES-BENZ SPRINTER 3500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	3	4	View
2023	6	25	View
2022 (current)	6	12
2021	16	13	View
2020	22	22	View
2019	41	43	View
2018	10	17	View
2017	9	38	View
2016	16	95	View
2015	15	63	View
2014	7	83	View
2013	5	62	View
2012	4	31	View
2011	4	9	View
2010	6	4	View
2009	1	1	View
2008	0	3	View
2007	1	0	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 MERCEDES-BENZ SPRINTER 3500

Complaint Statistics

Top Reported Components

Technical Service Bulletins — 2022 MERCEDES-BENZ SPRINTER 3500

Most Affected Components

MERCEDES-BENZ SPRINTER 3500 — All Years Overview

MERCEDES-BENZ SPRINTER 3500 — Year by Year

Other MERCEDES-BENZ Models