2015 MERCEDES-BENZ SPRINTER 3500
15 recalls — 63 complaints — 140 TSBs
21V042000 Feb 3, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
20V663000 Oct 28, 2020
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
19V238000 Mar 26, 2019
SEATS
Defect Description
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the ... Read more
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
19V004000 Jan 8, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
19V003000 Jan 8, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replac... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
17V786000 Dec 8, 2017
EQUIPMENT
Defect Description
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product... Read more
17V093000 Feb 10, 2017
AIR BAGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m... Read more
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V092000 Feb 10, 2017
FUEL SYSTEM, DIESEL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Feder... Read more
Consequence
Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V094000 Feb 10, 2017
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Sa... Read more
Consequence
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
16V351000 May 24, 2016
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are confi... Read more
Consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Remedy
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
16V261000 Apr 29, 2016
STRUCTURE:BODY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may s... Read more
Consequence
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Remedy
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
16V093000 Feb 18, 2016
EQUIPMENT:OTHER:LABELS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehi... Read more
Consequence
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
15V261000 May 5, 2015
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.
15V082000 Feb 10, 2015
STRUCTURE:BODY:DOOR
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe fr... Read more
Consequence
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
14V764000 Dec 1, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Complaint Statistics
63 total complaints
3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| VEHICLE SPEED CONTROL | 12 |
| ELECTRONIC STABILITY CONTROL (ESC) | 11 |
| SERVICE BRAKES | 10 |
| POWER TRAIN | 4 |
| WHEELS | 3 |
| ELECTRICAL SYSTEM | 3 |
| AIR BAGS | 3 |
| EXTERIOR LIGHTING | 2 |
| SEAT BELTS | 2 |
| UNKNOWN OR OTHER | 2 |
ELECTRONIC STABILITY CONTROL (ESC)
Jul 29, 2021
Incident date: Feb 1, 2021
The contact owns a 2015 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 35 mph, the transmission inadvertently downshifted into third gear and the vehicle stalled with an unknown warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The con... Read more
POWER TRAIN
Jul 29, 2021
Incident date: Feb 1, 2021
The contact owns a 2015 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 35 mph, the transmission inadvertently downshifted into third gear and the vehicle stalled with an unknown warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The con... Read more
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
Jul 29, 2021
Incident date: Feb 1, 2021
The contact owns a 2015 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 35 mph, the transmission inadvertently downshifted into third gear and the vehicle stalled with an unknown warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The con... Read more
VEHICLE SPEED CONTROL
Apr 22, 2021
Incident date: Jul 20, 2019
I RECEIVED A RECALL NOTICE FOR THE THE REAR SPEED SENSORS ON THIS VEHICLE. I HAVE HAD BOTH FRONT SPEED SENSORS FAIL AND I BELIEVE THIS SHOULD BE LOOKED INTO AS WELL AS I BELIEVE THE ABS BRAKE SYSTEM WAS EFFECTED BY MY FRONT WHEEL SPEED SENSOR FAILURES. THE FIRST SENSOR FAILED 30 DAYS AFTER WARRANT... Read more
VEHICLE SPEED CONTROL
Mar 29, 2021
Incident date: Mar 6, 2021
WHEN DRIVING THE VEHICLE WILL ACCELERATE BY ITSELF. THE BRAKES WILL PULSATE WHEN YOU TRY TO STOP AT THE ACCELERATED LEVEL YOU MUST PUT THE VEHICLE IN NEUTRAL TO STOP. THEN 3 LIGHTS APPEAR ON DASH, ABS,TIRE AND TRACTION. WHEN THE LIGHTS APPEAR THE VEHICLE RUNS FINE BUT CRUISE CONTROL WILL NOT WORK.... Read more
SERVICE BRAKES
Feb 12, 2021
Incident date: Feb 6, 2021
WE WERE TRAVELING ON FLAT, OPEN INTERSTATE ROADWAY IN RAINY WEATHER AT NIGHT WITH CRUISE CONTROL SET WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED QUICKLY. I NOTICED THE VEHICLE FELT LIKE IT DOWNSHIFTED AND FELT LIKE IT WAS ACCELERATING HARD. I LOOKED AT SPEEDOMETER AND SPEED HAD INCREASED BY MORE THA... Read more
VEHICLE SPEED CONTROL
Feb 12, 2021
Incident date: Feb 6, 2021
WE WERE TRAVELING ON FLAT, OPEN INTERSTATE ROADWAY IN RAINY WEATHER AT NIGHT WITH CRUISE CONTROL SET WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED QUICKLY. I NOTICED THE VEHICLE FELT LIKE IT DOWNSHIFTED AND FELT LIKE IT WAS ACCELERATING HARD. I LOOKED AT SPEEDOMETER AND SPEED HAD INCREASED BY MORE THA... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 12, 2021
Incident date: Feb 6, 2021
WE WERE TRAVELING ON FLAT, OPEN INTERSTATE ROADWAY IN RAINY WEATHER AT NIGHT WITH CRUISE CONTROL SET WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED QUICKLY. I NOTICED THE VEHICLE FELT LIKE IT DOWNSHIFTED AND FELT LIKE IT WAS ACCELERATING HARD. I LOOKED AT SPEEDOMETER AND SPEED HAD INCREASED BY MORE THA... Read more
VEHICLE SPEED CONTROL
Jan 13, 2021
Incident date: Feb 13, 2020
BOTH REAR WHEEL SENSORS WENT OUT WITHIN 2 MONTHS OF EACH OTHER. ONE 6,000 MILES, THE OTHER 8,000 MILES. BOTH HIGHWAY DRIVING NO ROUGH ROAD
VEHICLE SPEED CONTROL
Nov 24, 2020
Incident date: Nov 19, 2020
I WAS DRIVING ON THE FREEWAY WITH MY CRUISE CONTROL SET AT 65. THE VEHICLE ABRUPTLY STARTED ACCELERATING. FORTUNATELY I HAD LEFT MYSELF A GOOD DISTANCE FROM THE SEMI IN FRONT OF ME OR I WOULD HAVE RAMMED INTO THE BACK OF IT. THIS WAS QUITE UNNERVING AND AFTER BRAKING I RECEIVED THE FOLLOWING ERROR C... Read more
POWER TRAIN
Nov 17, 2020
Incident date: Oct 10, 2020
THIS VEHICLE HAS HAD 4 SEPARATE WHEEL SPED SENSOR FAILURES. WHEN EACH INCIDENT OCCURRED, THE VEHICLE WILL ACCELERATE ON ITS OWN AND AT THE SAME TIME THE ABS WILL NOT ALLOW FULL BRAKING PRESSURE WHILE UNDERWAY. YOU WILL HEAR THE ABS SOUND LIKE IT'S SLIDING ON A SLIPPERY SURFACE IN ANY CONDITION. AS... Read more
1 injured
SERVICE BRAKES
Nov 17, 2020
Incident date: Oct 10, 2020
THIS VEHICLE HAS HAD 4 SEPARATE WHEEL SPED SENSOR FAILURES. WHEN EACH INCIDENT OCCURRED, THE VEHICLE WILL ACCELERATE ON ITS OWN AND AT THE SAME TIME THE ABS WILL NOT ALLOW FULL BRAKING PRESSURE WHILE UNDERWAY. YOU WILL HEAR THE ABS SOUND LIKE IT'S SLIDING ON A SLIPPERY SURFACE IN ANY CONDITION. AS... Read more
1 injured
FUEL/PROPULSION SYSTEM
Nov 17, 2020
Incident date: Oct 10, 2020
THIS VEHICLE HAS HAD 4 SEPARATE WHEEL SPED SENSOR FAILURES. WHEN EACH INCIDENT OCCURRED, THE VEHICLE WILL ACCELERATE ON ITS OWN AND AT THE SAME TIME THE ABS WILL NOT ALLOW FULL BRAKING PRESSURE WHILE UNDERWAY. YOU WILL HEAR THE ABS SOUND LIKE IT'S SLIDING ON A SLIPPERY SURFACE IN ANY CONDITION. AS... Read more
1 injured
VEHICLE SPEED CONTROL
Oct 28, 2020
Incident date: Jul 8, 2019
SEE UPLOADED DOCUMENT
ELECTRONIC STABILITY CONTROL (ESC)
Oct 28, 2020
Incident date: Jul 8, 2019
SEE UPLOADED DOCUMENT
SERVICE BRAKES
Oct 28, 2020
Incident date: Jul 8, 2019
SEE UPLOADED DOCUMENT
ELECTRONIC STABILITY CONTROL (ESC)
Oct 25, 2020
Incident date: Oct 8, 2020
I WAS DRIVING ON AN INTERSTATE HWY AND THE ABS AND ESP WARNING MALFUNCTION OCCURED WITH A VISIT WORKSHOP MESSAGE. THE ENGINE RPM REVED UP AND THE VEHICLE SLOWED TO 40 MPH. I WAS ABLE TO GET TO A SAFE PLACE. CONSULTATION WITH A REPAIR FACILITY DETERMINED THE CAUSE TO BE THE WHEEL SPEED SENSORS ON THE... Read more
SERVICE BRAKES
Oct 25, 2020
Incident date: Oct 8, 2020
I WAS DRIVING ON AN INTERSTATE HWY AND THE ABS AND ESP WARNING MALFUNCTION OCCURED WITH A VISIT WORKSHOP MESSAGE. THE ENGINE RPM REVED UP AND THE VEHICLE SLOWED TO 40 MPH. I WAS ABLE TO GET TO A SAFE PLACE. CONSULTATION WITH A REPAIR FACILITY DETERMINED THE CAUSE TO BE THE WHEEL SPEED SENSORS ON THE... Read more
VEHICLE SPEED CONTROL
Oct 14, 2020
Incident date: Oct 3, 2020
IN OCTOBER OF 2018 AT 28,860 ODOMETER MILES, THE PASSENGER REAR WHEEL SPEED SENSOR FAILED WHILE DRIVING FROM ATLANTA, GA TO WEST PALM BEACH, FL. CAUSING THE EPS, ABS, ANTI_COLLISION AND CRUISE CONTROL SYSTEM TO STOP FUNCTIONING WITH WARNING MESSAGES DISPLAYED ON THE DASH. I EXPERIENCED ERRATIC SPEE... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Oct 14, 2020
Incident date: Oct 3, 2020
IN OCTOBER OF 2018 AT 28,860 ODOMETER MILES, THE PASSENGER REAR WHEEL SPEED SENSOR FAILED WHILE DRIVING FROM ATLANTA, GA TO WEST PALM BEACH, FL. CAUSING THE EPS, ABS, ANTI_COLLISION AND CRUISE CONTROL SYSTEM TO STOP FUNCTIONING WITH WARNING MESSAGES DISPLAYED ON THE DASH. I EXPERIENCED ERRATIC SPEE... Read more
SERVICE BRAKES
Oct 14, 2020
Incident date: Oct 3, 2020
IN OCTOBER OF 2018 AT 28,860 ODOMETER MILES, THE PASSENGER REAR WHEEL SPEED SENSOR FAILED WHILE DRIVING FROM ATLANTA, GA TO WEST PALM BEACH, FL. CAUSING THE EPS, ABS, ANTI_COLLISION AND CRUISE CONTROL SYSTEM TO STOP FUNCTIONING WITH WARNING MESSAGES DISPLAYED ON THE DASH. I EXPERIENCED ERRATIC SPEE... Read more
VEHICLE SPEED CONTROL
Oct 11, 2020
Incident date: Jul 3, 2020
THIS IS A WINNEBAGO VIEW 24G ON SPRINTER 3500 CHASSIS. WHILE HIGHWAY DRIVING, SUDDEN ABS AND ESP WARNING LIGHT WITH MESSAGE TO GO TO WORKSHOP. CRUISE CONTROL STOPS WORKING. LOSS OF POWER AND SHIFTING ABILITY IS INTERMITTENT. WAS ABLE TO DRIVE (WITHOUT CRUISE CONTROL AND WITH WARNING LIGHTS ON) ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Oct 11, 2020
Incident date: Jul 3, 2020
THIS IS A WINNEBAGO VIEW 24G ON SPRINTER 3500 CHASSIS. WHILE HIGHWAY DRIVING, SUDDEN ABS AND ESP WARNING LIGHT WITH MESSAGE TO GO TO WORKSHOP. CRUISE CONTROL STOPS WORKING. LOSS OF POWER AND SHIFTING ABILITY IS INTERMITTENT. WAS ABLE TO DRIVE (WITHOUT CRUISE CONTROL AND WITH WARNING LIGHTS ON) ... Read more
POWER TRAIN
Oct 11, 2020
Incident date: Jul 3, 2020
THIS IS A WINNEBAGO VIEW 24G ON SPRINTER 3500 CHASSIS. WHILE HIGHWAY DRIVING, SUDDEN ABS AND ESP WARNING LIGHT WITH MESSAGE TO GO TO WORKSHOP. CRUISE CONTROL STOPS WORKING. LOSS OF POWER AND SHIFTING ABILITY IS INTERMITTENT. WAS ABLE TO DRIVE (WITHOUT CRUISE CONTROL AND WITH WARNING LIGHTS ON) ... Read more
VEHICLE SPEED CONTROL
Sep 29, 2020
Incident date: Aug 26, 2020
VEHICLE HAS A HIGH FAILURE RATE FOR TIRE ROTATION SPEED SENSORS. THIS CONDITION IMMEDIATELY DISABLES THE ANTILOCK BRAKES, STABILITY CONTROL, TRACTION CONTROL AND CRUISE CONTROL. VEHICLE MILEAGE WAS 31000 MILES AT LOSS OF THIRD SENSOR. VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS AT THE TIME OF ALL FAI... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Sep 29, 2020
Incident date: Aug 26, 2020
VEHICLE HAS A HIGH FAILURE RATE FOR TIRE ROTATION SPEED SENSORS. THIS CONDITION IMMEDIATELY DISABLES THE ANTILOCK BRAKES, STABILITY CONTROL, TRACTION CONTROL AND CRUISE CONTROL. VEHICLE MILEAGE WAS 31000 MILES AT LOSS OF THIRD SENSOR. VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS AT THE TIME OF ALL FAI... Read more
SERVICE BRAKES
Sep 29, 2020
Incident date: Aug 26, 2020
VEHICLE HAS A HIGH FAILURE RATE FOR TIRE ROTATION SPEED SENSORS. THIS CONDITION IMMEDIATELY DISABLES THE ANTILOCK BRAKES, STABILITY CONTROL, TRACTION CONTROL AND CRUISE CONTROL. VEHICLE MILEAGE WAS 31000 MILES AT LOSS OF THIRD SENSOR. VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS AT THE TIME OF ALL FAI... Read more
SUSPENSION
Aug 13, 2020
Incident date: Aug 12, 2020
TL* THE CONTACT OWNS A 2016 THOR SIESTA INSTALLED ON A 2015 MERCEDES BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT UPON APPROACHING A STOP, THE CONTACT HEARD A LOUD ABNORMAL GRATING NOISE. UPON INSPECTION, THE CONTACT NOTICED THAT THE RECEIVER HITCH THAT WAS ATTACHED TO A BAR HAD FRACTURED FRO... Read more
STRUCTURE:BODY
Aug 13, 2020
Incident date: Aug 12, 2020
TL* THE CONTACT OWNS A 2016 THOR SIESTA INSTALLED ON A 2015 MERCEDES BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT UPON APPROACHING A STOP, THE CONTACT HEARD A LOUD ABNORMAL GRATING NOISE. UPON INSPECTION, THE CONTACT NOTICED THAT THE RECEIVER HITCH THAT WAS ATTACHED TO A BAR HAD FRACTURED FRO... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jul 31, 2020
Incident date: May 28, 2020
WHILE GOING UPHILL AT ABOUT 50 MPH ON A HIGHWAY THE VEHICLE DID A HARD DOWNSHIFT AND THREE ENGINE LIGHTS CAME ON,ESP,ABS&ASR . I STOPPED AND CHECK TIRES AND AIR PRESSURE ALL OK. AT TIMES THE ENGINE WOULD BUCK, THEN SPEED UP. TURNED OFF ENGINE THEN STARTED IT AGAIN. I WAS ABLE TO DRIVE ABOUT 50 MILES... Read more
POWER TRAIN
Jul 23, 2020
Incident date: Jun 22, 2020
I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PH... Read more
VEHICLE SPEED CONTROL
Jul 23, 2020
Incident date: Jun 22, 2020
I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PH... Read more
SERVICE BRAKES
Jul 23, 2020
Incident date: Jun 22, 2020
I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PH... Read more
WHEELS
May 24, 2020
Incident date: May 24, 2020
I'M EXPERIENCING WHEEL SPEED SENSOR MALFUNCTION AND FAILURE AT INTERSTATE HIGHWAY SPEED. IT'S HAPPENED APPROX 10 TIMES. ONCE WHEN ENCOUNTERING A DIP IN THE ROAD. ONCE IN HEAVY CROSS WINDS. AND LASTLY WHEN PASSING AN 18 WHEELER. UPON MALFUNCTION, MY CAMPER LOOSES POWER DUE TO CRUISE CONTROL DROPPING ... Read more
VEHICLE SPEED CONTROL
May 24, 2020
Incident date: May 24, 2020
I'M EXPERIENCING WHEEL SPEED SENSOR MALFUNCTION AND FAILURE AT INTERSTATE HIGHWAY SPEED. IT'S HAPPENED APPROX 10 TIMES. ONCE WHEN ENCOUNTERING A DIP IN THE ROAD. ONCE IN HEAVY CROSS WINDS. AND LASTLY WHEN PASSING AN 18 WHEELER. UPON MALFUNCTION, MY CAMPER LOOSES POWER DUE TO CRUISE CONTROL DROPPING ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 24, 2020
Incident date: May 24, 2020
I'M EXPERIENCING WHEEL SPEED SENSOR MALFUNCTION AND FAILURE AT INTERSTATE HIGHWAY SPEED. IT'S HAPPENED APPROX 10 TIMES. ONCE WHEN ENCOUNTERING A DIP IN THE ROAD. ONCE IN HEAVY CROSS WINDS. AND LASTLY WHEN PASSING AN 18 WHEELER. UPON MALFUNCTION, MY CAMPER LOOSES POWER DUE TO CRUISE CONTROL DROPPING ... Read more
VEHICLE SPEED CONTROL
Apr 6, 2020
Incident date: Mar 19, 2020
WHILE DRIVING OUR 2015 MERCEDES SPRINTER 3500 ON I-5 SOUTH FROM OAKLAND, CA TO JOSHUA TREE NATIONAL PARK ON THURSDAY, MARCH 19 SUDDENLY OUR SPEED CONTROL QUIT FUNCTIONING AND THE ABS, ESP AND TRACTION CONTROL LIGHTS ON OUR INSTRUMENT PANEL LIGHTED UP. WE IMMEDIATELY CALLED A MERCEDES BENZ SERVICE ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Apr 6, 2020
Incident date: Mar 19, 2020
WHILE DRIVING OUR 2015 MERCEDES SPRINTER 3500 ON I-5 SOUTH FROM OAKLAND, CA TO JOSHUA TREE NATIONAL PARK ON THURSDAY, MARCH 19 SUDDENLY OUR SPEED CONTROL QUIT FUNCTIONING AND THE ABS, ESP AND TRACTION CONTROL LIGHTS ON OUR INSTRUMENT PANEL LIGHTED UP. WE IMMEDIATELY CALLED A MERCEDES BENZ SERVICE ... Read more
SERVICE BRAKES
Apr 6, 2020
Incident date: Mar 19, 2020
WHILE DRIVING OUR 2015 MERCEDES SPRINTER 3500 ON I-5 SOUTH FROM OAKLAND, CA TO JOSHUA TREE NATIONAL PARK ON THURSDAY, MARCH 19 SUDDENLY OUR SPEED CONTROL QUIT FUNCTIONING AND THE ABS, ESP AND TRACTION CONTROL LIGHTS ON OUR INSTRUMENT PANEL LIGHTED UP. WE IMMEDIATELY CALLED A MERCEDES BENZ SERVICE ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Feb 21, 2020
Incident date: Feb 18, 2020
THIS IS THE SECOND TIME THE RPM SPEED SENSORS HAVE NEEDED TO BE REPLACED ON MY 2016, 3500 MERCEDES SPRINTER
SEAT BELTS
Feb 2, 2020
Incident date: Jan 6, 2020
THE 2015 SPRINTER VAN WAS CONVERTED TO RECREATIONAL VEHICLE (RV) BY ERWIN-HYMER GROUP NA AKA ROADTREK WHICH I PURCHASED IN 2016. IT WAS SOLD AS SEATING FOR 4 (ORIGINAL SPRINTER VAN - DRIVER AND FRONT PASSENGER SEAT AND AN ADDED ROW/2 CAPTAIN CHAIRS BEHIND THAT) IN 2019 ERWIN-HYMER NA GROUP /ROADTR... Read more
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
Nov 5, 2019
Incident date: Nov 6, 2017
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SURGED AND THE ANTI-SKID AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MELBOURNE (509 E NASA BLVD, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED S... Read more
SERVICE BRAKES
Sep 7, 2019
Incident date: Feb 27, 2019
WHILE DRIVING, THREE WARNING LIGHTS ILLUMINATED ADVISING I HAD LOST MY ABS AND MY CRUISE CONTROL FAILED. THE VEHICLE SOON WENT INTO LIMP MODE. BOTH REAR WHEEL ABS SPEED SENSORS FAILED AND WERE REPLACED BY A MERCEDES SPRINTER DEALER. I SOON DISCOVERED THIS IS A VERY COMMON FAILURE. THE VEHICLE ONLY H... Read more
AIR BAGS
Aug 19, 2019
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH ORLANDO (1100 RINEHART RD, SANFORD, F... Read more
AIR BAGS
Jul 22, 2019
Incident date: Mar 1, 2019
TAKATA RECALL: MERCEDES ADVISED ME THAT THE REPLACEMENT AIRBAGS FOR PASSENGER SIDE MAY NOT BE READY UNTIL 2020. THIS IS UNACCEPTABLE. THEREFORE THIS IS MY FORMAL COMPLAINT.
ELECTRONIC STABILITY CONTROL (ESC)
Apr 6, 2019
Incident date: Apr 4, 2019
ABS,ESP AND TRACTION CONTROL OUT. WHEEL SPEED SENSORS CAUSE FAULT THAT TRIGGERS ALL THREE SYSTEMS TO FAIL. I HAVE REPLACED REAR WHEEL SENSORS THREE TIMES. WHEN FAILING THE TRANSMISSION IS ERRATIC AND WANTS TO SURGE AHEAD. I MUST STAND ON THE BRAKE TO NOT HIT THE CARS IN FRONT. MY VEHICLE HAS 22,000... Read more
VISIBILITY/WIPER
Mar 19, 2019
Incident date: Jun 8, 2016
I PURCHASED THIS VEHICLE FROM A PRIVATE PARTY IN 2016 IT IS A SPRINTER WITH A COACHMAN FOREST RIVER MOTORHOME/COACH ON THE CHASSIS I HAVE ALMOST NO VISIBILITY ON THE PASSENGER SIDE LOOKING IN THE SIDE VIEW MIRROR. BECAUSE THEY INSTALLED AN AWNING AT THE FACTORY BEFORE THEY SOLD IT AS A NEW VEHICLE. ... Read more
STRUCTURE:BODY
Nov 27, 2017
Incident date: Nov 22, 2017
CURRENT ISSUE AND PAST PROBLEMS WITH THE PROPANE SYSTEM. ON MY 2015 WINNEBAGO ERA. IT CONTINUES TO VENT ENTIRE PROPANE TANK INSPIT OF THREE PRIOR ATTEMPTS BY WINNABAGO DEALERS EFFORTS TO FIX PROBLEM. *BF AFTER I FINALLY GOT MY VEHICLE IN AUGUST 18. I USED IT ON A FOUR DAY TRIP TO SEE THE ... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Nov 27, 2017
Incident date: Nov 22, 2017
CURRENT ISSUE AND PAST PROBLEMS WITH THE PROPANE SYSTEM. ON MY 2015 WINNEBAGO ERA. IT CONTINUES TO VENT ENTIRE PROPANE TANK INSPIT OF THREE PRIOR ATTEMPTS BY WINNABAGO DEALERS EFFORTS TO FIX PROBLEM. *BF AFTER I FINALLY GOT MY VEHICLE IN AUGUST 18. I USED IT ON A FOUR DAY TRIP TO SEE THE ... Read more
UNKNOWN OR OTHER
Nov 27, 2017
Incident date: Nov 22, 2017
CURRENT ISSUE AND PAST PROBLEMS WITH THE PROPANE SYSTEM. ON MY 2015 WINNEBAGO ERA. IT CONTINUES TO VENT ENTIRE PROPANE TANK INSPIT OF THREE PRIOR ATTEMPTS BY WINNABAGO DEALERS EFFORTS TO FIX PROBLEM. *BF AFTER I FINALLY GOT MY VEHICLE IN AUGUST 18. I USED IT ON A FOUR DAY TRIP TO SEE THE ... Read more
Showing 50 of 63 complaints.
Technical Service Bulletins — 2015 MERCEDES-BENZ SPRINTER 3500
140 manufacturer communications from 83 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 45 |
| 060000 ENGINE AND ENGINE COOLING | 14 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 13 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 110000 ELECTRICAL SYSTEM | 6 |
| 080000 FUEL SYSTEM, DIESEL | 6 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 4 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 4 |
LI07.10-N-075862
Feb 23, 2023
080000 FUEL SYSTEM, DIESEL
Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
2022120013-1
Jan 1, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions.
LI07.16-N-075574
Dec 2, 2022
060000 ENGINE AND ENGINE COOLING
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
LI07.16-N-075574
Dec 2, 2022
110000 ELECTRICAL SYSTEM
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
2022110005
Nov 23, 2022
060000 ENGINE AND ENGINE COOLING
Software Update - Water Pump Diagnostics
LI07.16-N-075574
Nov 21, 2022
060000 ENGINE AND ENGINE COOLING
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
LI07.16-N-075574
Nov 21, 2022
080000 FUEL SYSTEM, DIESEL
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
2020040004
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040004
2020040003
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040003
2020040004
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040004
LI49.20-N-074942
Jun 13, 2022
060000 ENGINE AND ENGINE COOLING
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
LI49.20-N-074942
Jun 13, 2022
080000 FUEL SYSTEM, DIESEL
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
2020040003
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
NC3COD2ND
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
LI01.00-N-074210
Jan 6, 2022
060000 ENGINE AND ENGINE COOLING
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI01.00-N-074210
Jan 6, 2022
350000 EQUIPMENT
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI00.30-N-074118
Dec 14, 2021
110000 ELECTRICAL SYSTEM
"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "
LI54.22-N-074063
Dec 7, 2021
110000 ELECTRICAL SYSTEM
Various complaints due to aftermarket OBDII device installed
FTL NC3DREZAHA R
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
MB NC3DREZAHA Re
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
511331
May 3, 2021
060000 ENGINE AND ENGINE COOLING
Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the
511329
May 3, 2021
010000 STEERING
Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak r
Initial NCU-Rear
Feb 16, 2021
046300 SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
Rear Wheel Speed Sensor (RV)
Initial NCU-Rear
Feb 16, 2021
200000 WHEELS
Rear Wheel Speed Sensor (RV)
2017030004
Jan 14, 2021
110000 ELECTRICAL SYSTEM
Replace 3rd brake lamp, remove soft top compartment cover to access.
2017030004
Jan 14, 2021
350000 EQUIPMENT
Replace 3rd brake lamp, remove soft top compartment cover to access.
2017030004
Jan 14, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Replace 3rd brake lamp, remove soft top compartment cover to access.
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI82.85-P-072218
Jan 4, 2021
110000 ELECTRICAL SYSTEM
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
LI82.85-P-072218
Jan 4, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
V-RC-2020120007
Dec 18, 2020
010000 STEERING
Inspect Power Steering Hose Clamps
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
Initial NCU MY19
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY19
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
LI14.20-N-071638
Aug 21, 2020
060000 ENGINE AND ENGINE COOLING
Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
LI46.00-N-069137
Aug 3, 2020
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Power Steering Hose Updated Repair Method
LI46.00-N-069137
Aug 3, 2020
070000 FUEL SYSTEM, GASOLINE
Power Steering Hose Updated Repair Method
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
LI82.85-N-070617
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Malfunction in Android Auto (Connect5)
LI82.85-N-069563
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display goes dark temporarily (Connect5)
LI82.85-N-070620
Dec 4, 2019
350000 EQUIPMENT
SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
LI82.85-N-070619
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display intermittently remains dark (NTG6)
LI82.85-N-070616
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-070599
Dec 2, 2019
350000 EQUIPMENT
MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
LI82 85-N-069567
Jun 21, 2019
350000 EQUIPMENT
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available
LI82 85-N-069752
Jun 5, 2019
350000 EQUIPMENT
MBUX multimedia system: Navigation and/ or Satellite Radio not selectable/not available
LI32-25-N-069847
May 28, 2019
023000 SUSPENSION:MULTIPLE AXLE
Clunking/Rattle Noise from Rear Axle Area
LI31-00-N-069787
May 23, 2019
210000 TRAILER HITCHES
Information:907 Sprinter 15 Passenger Van Trailer Hitch
LI30 36-N-069739
Apr 29, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instruction for the Removal of M20 Speed Limitation 65mph
LI82 85-N-069567
Apr 5, 2019
353000 EQUIPMENT:ELECTRICAL
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)
Sprinter 2018111
Nov 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 31, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 17, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 10, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI49 00-N-067929
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
LI49 00-N-067929
Jul 23, 2018
100000 POWER TRAIN
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Sprinter Weekly
Jun 29, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 29, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 1, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Weekly Parts Upd
May 25, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 18, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 30, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI47 00-N-067942
Mar 26, 2018
091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
LI47 00-N-067942
Mar 26, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
Sprinter Weekly
Mar 23, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
WDA-M9L5Z
Jan 26, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Replacement of the Electronic Stability Program (EPS) in hydraulic unit.
WDA-M9L5Z-03
Jan 23, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Update of software for Common Rail Direct Injection (CDI) control unit.
Sprinter Weekly
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Sprinter October
Oct 27, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI33 00-N-066643
Oct 18, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter October
Oct 13, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter October
Oct 6, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 29, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 22, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter August
Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter August
Aug 11, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter August
Aug 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI27 00-N-066833
Aug 2, 2017
100000 POWER TRAIN
Transmission leak in area of oil pump
LI07 09-N-063338
Jul 11, 2017
060000 ENGINE (PWS)
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
2017030016
Jun 2, 2017
350000 EQUIPMENT
Recall Campaign bulletin
LI07.09-N-063338
Jan 10, 2017
060000 ENGINE AND ENGINE COOLING
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
Sprinter Weekly
Jan 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI0709N0633386
Nov 7, 2016
033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Coolant, vacuum, temperature fault codes.
LI0709N0633386
Nov 7, 2016
980000 UNKNOWN OR OTHER
Coolant, vacuum, temperature fault codes.
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 24, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Showing 100 of 140 bulletins.
MERCEDES-BENZ SPRINTER 3500 — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 3500 across all model years (2007–2024).
172
Total Recalls
525
Total Complaints
0
Investigations
24
Reported Crashes
9
Reported Fires
2
Reported Deaths
MERCEDES-BENZ SPRINTER 3500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.