2012 MERCEDES-BENZ SPRINTER 3500
7 recalls — 31 complaints — 107 TSBs
21V042000
Feb 3, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
21V042000
Feb 3, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
21V042000
Feb 3, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
21V042000
Feb 3, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
17V480000
Jul 28, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event o... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
16V077000
Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 25... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Va... Read more
14V706000
Nov 5, 2014
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped wi... Read more
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service a... Read more
Complaint Statistics
31 total complaints
2 crashes 1 fires 3 injuries 2 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRONIC STABILITY CONTROL (ESC) | 5 |
| VEHICLE SPEED CONTROL | 5 |
| AIR BAGS | 4 |
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 3 |
| POWER TRAIN | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| WHEELS | 2 |
| SEATS | 1 |
| FUEL SYSTEM, DIESEL | 1 |
ELECTRONIC STABILITY CONTROL (ESC)
Jun 28, 2021
Incident date: Mar 1, 2021
The contact owns a 2012 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The dealer was contacted, and it was confirmed that the part was not yet availabl... Read more
UNKNOWN OR OTHER
May 14, 2021
Incident date: May 14, 2021
WHEN STARTING THE VEHICLE IT MAY TAKE SEVERAL TIMES TURNING THE IGNITION SWITCH TO START THE VEHICLE.IT MAY START EACH TIME FOR WEEKS AND THEN YOU MIGHT TRY 30 TOMES BEFORE IT WOULD START AGAIN. IF ONE HAD AN EMERGENCY AND NEEDED TO FIND A DOCTOR QUICK YOU WOULD BE HOPING THAT IT WOULD START. I WOUL... Read more
ENGINE
May 14, 2021
Incident date: Sep 1, 2017
THE CONTACT OWNS A 2012 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START UP AFTER MULTIPLE ATTEMPTS, WITHOUT WARNING. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILU... Read more
VEHICLE SPEED CONTROL
Mar 19, 2021
Incident date: Mar 11, 2021
ON OR ABOUT MARCH 11TH, I WENT TO MERCEDES BENZ OF 4000 N. MAIN STREET, GAINESVILLE FL. TO SCHEDULE AN APPOINTMENT FOR THE SAFETY RECALL NHTSA CAMPAIGN NUMBER 21V042000 ON MY 2012 SPRINTER 3500 ( VIN WDA PF4CA2C9519207,PRODUCTION DATE 04/12/2012). I MET WITH MICHAEL POTTEIGER, ASST. SERVICE MANAGER... Read more
UNKNOWN OR OTHER
Feb 12, 2021
Incident date: Feb 3, 2021
I( HAVE OWNED THIS VEHICLE FOR 4 YEARS AND I CANNOT COUNT THE TIMES IT FAILED TO START. WHEN YOU TRIED TO START IT THE ENGINE NEVER WOULD TURN OVER.SOME TIMES I WOULD TRY TO START IT FOR DOZENS OF TIMES BEFORE THE ENGINE WOULD TURN OVER. THIS COULD BE S SERIOUS PROBLEM FOR SENIOR PEOPLE. I HAVE SEE... Read more
UNKNOWN OR OTHER
Feb 9, 2021
Incident date: Sep 11, 2020
MY SON CHRISTOPHER JOHN LEE HOWARD WAS IS TRAGIC ACCIDENT IN DALLAS ON SEPT 11,2020 AND DIED AS A RESULT SEVERE INJURIES INTERNAL INJURIES THAT LEAD TO MAJOR BLEEDING OF THE STOMACH AND UPPER TORSO.*DT*DT*JB
Crash
1 injured
1 deaths
AIR BAGS
Feb 9, 2021
Incident date: Sep 11, 2020
MY SON CHRISTOPHER JOHN LEE HOWARD WAS IS TRAGIC ACCIDENT IN DALLAS ON SEPT 11,2020 AND DIED AS A RESULT SEVERE INJURIES INTERNAL INJURIES THAT LEAD TO MAJOR BLEEDING OF THE STOMACH AND UPPER TORSO.*DT*DT*JB
Crash
1 injured
1 deaths
VEHICLE SPEED CONTROL
Dec 10, 2020
Incident date: Jul 10, 2020
THIS SPRINTER IS A WINNEBAGO 170X RV CONVERSION. ON MULTIPLE OCCASIONS SINCE BUYING THE VEHICLE IN 2016 WE HAVE EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. THE ENGINE REMAINS ON BUT THE TRANSMISSION IS NOT ENGAGED. STOPPING THE VEHICLE AND RESTARTING CLEARS UP THE PROBLEM TEMPORARILY BUT IT... Read more
POWER TRAIN
Dec 10, 2020
Incident date: Jul 10, 2020
THIS SPRINTER IS A WINNEBAGO 170X RV CONVERSION. ON MULTIPLE OCCASIONS SINCE BUYING THE VEHICLE IN 2016 WE HAVE EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. THE ENGINE REMAINS ON BUT THE TRANSMISSION IS NOT ENGAGED. STOPPING THE VEHICLE AND RESTARTING CLEARS UP THE PROBLEM TEMPORARILY BUT IT... Read more
VEHICLE SPEED CONTROL
Nov 8, 2020
Incident date: Sep 1, 2020
THIS IS A SECOND OCCURANCE OF A PROBLEM REPORTED UNDER COMPLAINT NO. 11094122. THIS TIME THE VEHICLE WAS PARKED WHEN THE WARNING LIGHTS CAME ON (CEL, ABS, ESC AND ASC). DEALER DIAGNOSED IT AS A 'MALFUNCTIONNING RPM SENSOR'.
POWER TRAIN
Nov 8, 2020
Incident date: Sep 1, 2020
THIS IS A SECOND OCCURANCE OF A PROBLEM REPORTED UNDER COMPLAINT NO. 11094122. THIS TIME THE VEHICLE WAS PARKED WHEN THE WARNING LIGHTS CAME ON (CEL, ABS, ESC AND ASC). DEALER DIAGNOSED IT AS A 'MALFUNCTIONNING RPM SENSOR'.
ELECTRICAL SYSTEM
Nov 8, 2020
Incident date: Sep 1, 2020
THIS IS A SECOND OCCURANCE OF A PROBLEM REPORTED UNDER COMPLAINT NO. 11094122. THIS TIME THE VEHICLE WAS PARKED WHEN THE WARNING LIGHTS CAME ON (CEL, ABS, ESC AND ASC). DEALER DIAGNOSED IT AS A 'MALFUNCTIONNING RPM SENSOR'.
WHEELS
Oct 28, 2020
Incident date: Oct 12, 2020
A THOR MOTOR COACH ON A 2012 MERCEDES BENZ SPRINTER MDB 11K 170 16 0257554 CHASSIS. ON 4/17/2019 THE DEF SENSOR FAILED ON 05/18/2020 THE LEFT FRONT WHEEL SPEED SENSOR FAILED. ON 09/14/2020 THE BATTERY FAULT PANEL BLEW OUT. ON 10/12/2020 THE EXHAUST GAS SENSOR FAILED. ON 10/22/2020 THE LEFT REAR WHEE... Read more
FUEL/PROPULSION SYSTEM
Oct 28, 2020
Incident date: Oct 12, 2020
A THOR MOTOR COACH ON A 2012 MERCEDES BENZ SPRINTER MDB 11K 170 16 0257554 CHASSIS. ON 4/17/2019 THE DEF SENSOR FAILED ON 05/18/2020 THE LEFT FRONT WHEEL SPEED SENSOR FAILED. ON 09/14/2020 THE BATTERY FAULT PANEL BLEW OUT. ON 10/12/2020 THE EXHAUST GAS SENSOR FAILED. ON 10/22/2020 THE LEFT REAR WHEE... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Oct 28, 2020
Incident date: Oct 12, 2020
A THOR MOTOR COACH ON A 2012 MERCEDES BENZ SPRINTER MDB 11K 170 16 0257554 CHASSIS. ON 4/17/2019 THE DEF SENSOR FAILED ON 05/18/2020 THE LEFT FRONT WHEEL SPEED SENSOR FAILED. ON 09/14/2020 THE BATTERY FAULT PANEL BLEW OUT. ON 10/12/2020 THE EXHAUST GAS SENSOR FAILED. ON 10/22/2020 THE LEFT REAR WHEE... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Oct 22, 2020
Incident date: Oct 2, 2018
EIGHT (8) WHEEL SPEED INDICATORS HAVE FAILED AT THE FOLLOWING MILEAGES: 21,866/26 AUG 2015 (2 EACH REAR AXLE); 22,594/8 SEP 2015 ('2 EACH FRONT AXLE); 40,996/17 APR 2018 (1 EACH RIGHT REAR AXLE) AND (1 EACH LEFT FRONT AXLE); 42,319/ 9 MAY 2018 (1 EACH RIGHT FRONT AXLE); AND 48,041/ 2 OCT 2018 (1 EA... Read more
WHEELS
Oct 12, 2020
Incident date: Jun 12, 2019
WHILE DRIVING ON THE HIGHWAY IN CLEAR WEATHER, ABS/BAS/ESP WARNING LIGHTS TURN ON CAUSING LIMITED DRIVING DUE TO NO ABS BRAKING CRUISE CONTROL, OR STABILITY CONTROL. THIS HAS HAPPENED 5 TIMES ON VARIOUS WHEELS OF MY SPRINTER 3500 FROM 2013-2019. THE FAILURE OF THESE SENSORS CAUSES A VERY UNSAFE COND... Read more
VEHICLE SPEED CONTROL
Oct 12, 2020
Incident date: Jun 12, 2019
WHILE DRIVING ON THE HIGHWAY IN CLEAR WEATHER, ABS/BAS/ESP WARNING LIGHTS TURN ON CAUSING LIMITED DRIVING DUE TO NO ABS BRAKING CRUISE CONTROL, OR STABILITY CONTROL. THIS HAS HAPPENED 5 TIMES ON VARIOUS WHEELS OF MY SPRINTER 3500 FROM 2013-2019. THE FAILURE OF THESE SENSORS CAUSES A VERY UNSAFE COND... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Oct 12, 2020
Incident date: Jun 12, 2019
WHILE DRIVING ON THE HIGHWAY IN CLEAR WEATHER, ABS/BAS/ESP WARNING LIGHTS TURN ON CAUSING LIMITED DRIVING DUE TO NO ABS BRAKING CRUISE CONTROL, OR STABILITY CONTROL. THIS HAS HAPPENED 5 TIMES ON VARIOUS WHEELS OF MY SPRINTER 3500 FROM 2013-2019. THE FAILURE OF THESE SENSORS CAUSES A VERY UNSAFE COND... Read more
AIR BAGS
Jan 21, 2020
Incident date: Jan 9, 2020
WE GOT A NOTICE ABOUT RECALLS
UNKNOWN OR OTHER
May 11, 2019
Incident date: May 11, 2019
FIRE - LOOKS LIKE STARTED IN FRIDGE AREA. COULDN'T PUT OUT AND FIRE DEPARTMENT WAS ONSITE WITHIN 5-6 MINUTES BUT TOTAL LOSS BY THIS TIME. *DT*JB*DT*JB
Fire
FUEL SYSTEM, DIESEL
Oct 26, 2018
Incident date: Oct 1, 2018
2012 MERCEDES-BENZ SPRINT. CONSUMER WRITES IN REGARD TO FAULTY DESIGN THAT CAUSED INJECTORS TO LEAK SPRAYING FUEL OVER ENGINE BAY. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIRS. *AS *JS
VEHICLE SPEED CONTROL
May 16, 2018
Incident date: May 2, 2018
DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND ... Read more
POWER TRAIN
May 16, 2018
Incident date: May 2, 2018
DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND ... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 16, 2018
Incident date: May 2, 2018
DROVE ON INTERSTATE EXPRESSWAY AT 60 MPH WHEN SUDDENLY THE ENGINE DISCONNECTED FROM THE TRANSMISSION. CHECK ENGINE LIGHT, ABS WARNING, ESC WARNING AND ASC WARNING LIGHT CAME ON. HAD TO CAREFULLY COAST TO THE ROAD SHOULDER. TURNED OFF ENGINE AND CHECKED FOR OBVIOUS PROBLEMS UNDER THE HOOD, BUT FOUND ... Read more
AIR BAGS
Jan 10, 2018
Incident date: Jun 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more
FUEL/PROPULSION SYSTEM
Jul 5, 2017
Incident date: Jul 2, 2017
WHILE IN MOTION AND ACCELERATING, VEHICLE SUDDENLY STALLS WHEN ABRUPTLY TAKING FOOT OFF ACCELERATOR REQUIRING COMING TO A COMPLETE STOP, SHIFT TO PARK, RESTART. AFTER RESTART, ENGINE OPERATES NORMALLY UNTIL ABRUPTLY TAKING FOOT OFF ACCELERATOR. WHEN TAKING FOOT OFF ACCELERATOR SLOWLY, ENGINE DOES ... Read more
ELECTRICAL SYSTEM
Jul 5, 2017
Incident date: Jul 2, 2017
WHILE IN MOTION AND ACCELERATING, VEHICLE SUDDENLY STALLS WHEN ABRUPTLY TAKING FOOT OFF ACCELERATOR REQUIRING COMING TO A COMPLETE STOP, SHIFT TO PARK, RESTART. AFTER RESTART, ENGINE OPERATES NORMALLY UNTIL ABRUPTLY TAKING FOOT OFF ACCELERATOR. WHEN TAKING FOOT OFF ACCELERATOR SLOWLY, ENGINE DOES ... Read more
AIR BAGS
Sep 28, 2016
Incident date: Nov 2, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER ... Read more
ELECTRICAL SYSTEM
Aug 26, 2014
Incident date: Aug 18, 2014
VEHICLE COMPLETELY TURNED OFF WHILE GOING 70MPH ON I95 IN JACKSONVILLE FL.LOST ALL POWER FOR STEERING, BRAKES AND ALL INDICATOR LIGHTS CAME ON. NO POWER FOR RADIO/A/C OR ANYTHING. MANAGED TO MANEUVER VEHICLE IN EXTREMELY DANGEROUS TRAFFIC OVER 5 LANES ONTO OFFING RAMP, AND STOP ON SIDE OF RAMP. THIS... Read more
SEATS
Jan 3, 2013
Incident date: Jun 18, 2012
MERCEDES UNITY CLASS B MOTORHOME. CONSUMER WRITES IN REGARDS TO PASSENGER SEAT MALFUNCTION AND LEG INJURY. *SMD THE CONSUMER STATED HIS WIFE SUSTAINED A SERIOUS LEG CUT WHEN THE PASSENGER SEAT WAS MOVED ALL THE WAY BACK, DUE TO THE SIDE RAILS BEING EXPOSED. *JB
1 injured
NHTSA Safety Ratings — 2012 MERCEDES-BENZ SPRINTER 3500
2012 Mercedes-Benz Sprinter 3500 CAB CHASSIS RWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2012 MERCEDES-BENZ SPRINTER 3500
107 manufacturer communications from 65 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 35 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 10 |
| 060000 ENGINE AND ENGINE COOLING | 10 |
| 140000 AIR BAGS | 5 |
| 060000 ENGINE (PWS) | 5 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 5 |
| 080000 FUEL SYSTEM, DIESEL | 5 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
2022120013-1
Jan 1, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions.
LI49.20-N-074942
Jun 13, 2022
060000 ENGINE AND ENGINE COOLING
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
LI49.20-N-074942
Jun 13, 2022
080000 FUEL SYSTEM, DIESEL
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
2020040008
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020040008 Modification to the emissions control system
2020060005
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020060005 Modification to the emissions control system
NC3COD2ND
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
LI01.00-N-074210
Jan 6, 2022
060000 ENGINE AND ENGINE COOLING
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI01.00-N-074210
Jan 6, 2022
350000 EQUIPMENT
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI00.30-N-074118
Dec 14, 2021
110000 ELECTRICAL SYSTEM
"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "
LI54.22-N-074063
Dec 7, 2021
110000 ELECTRICAL SYSTEM
Various complaints due to aftermarket OBDII device installed
2020040008
Nov 2, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020040008 Modification to the emissions control system
2020060005
Nov 2, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060005 Modification to the emissions control system
FTL NC3DREZAHA R
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
MB NC3DREZAHA Re
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
511331
May 3, 2021
060000 ENGINE AND ENGINE COOLING
Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
Initial NCU MY19
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY19
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Pending Emission
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
Pending Emission
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
LI14.20-N-071638
Aug 21, 2020
060000 ENGINE AND ENGINE COOLING
Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
LI46.00-N-069137
Aug 3, 2020
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Power Steering Hose Updated Repair Method
LI46.00-N-069137
Aug 3, 2020
070000 FUEL SYSTEM, GASOLINE
Power Steering Hose Updated Repair Method
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
LI82.85-N-070617
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Malfunction in Android Auto (Connect5)
LI82.85-N-069563
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display goes dark temporarily (Connect5)
LI82.85-N-070620
Dec 4, 2019
350000 EQUIPMENT
SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
LI82.85-N-070619
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display intermittently remains dark (NTG6)
LI82.85-N-070616
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-070599
Dec 2, 2019
350000 EQUIPMENT
MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
LI32-25-N-069847
May 28, 2019
023000 SUSPENSION:MULTIPLE AXLE
Clunking/Rattle Noise from Rear Axle Area
LI31-00-N-069787
May 23, 2019
210000 TRAILER HITCHES
Information:907 Sprinter 15 Passenger Van Trailer Hitch
LI30 36-N-069739
Apr 29, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instruction for the Removal of M20 Speed Limitation 65mph
LI82 85-N-069567
Apr 5, 2019
353000 EQUIPMENT:ELECTRICAL
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)
LI49 00-N-067929
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
LI49 00-N-067929
Jul 23, 2018
100000 POWER TRAIN
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Sprinter Weekly
Jun 22, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 18, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Sprinter October
Oct 27, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI33 00-N-066643
Oct 18, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter Septemb
Sep 29, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 22, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI07 09-N-063338
Jul 11, 2017
060000 ENGINE (PWS)
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
LI07.09-N-063338
Jan 10, 2017
060000 ENGINE AND ENGINE COOLING
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
Sprinter Weekly
Jan 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI0709N0633386
Nov 7, 2016
033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Coolant, vacuum, temperature fault codes.
LI0709N0633386
Nov 7, 2016
980000 UNKNOWN OR OTHER
Coolant, vacuum, temperature fault codes.
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 24, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 10, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 10, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 10, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 3, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 3, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 3, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI18.30-N-056338
May 27, 2016
060000 ENGINE (PWS)
Traces of oil in area of oil cooler (inner V) on engine 642
Sprinter Weekly
May 27, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 20, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 13, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 6, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI35.00-N-060958
May 2, 2016
105000 POWER TRAIN:DRIVELINE
Humming, droning from the drivetrain on SPRINTER 2500 with all-wheel drive (4x4)
2016020010
Apr 4, 2016
140000 AIR BAGS
Important safety recall information.
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
Airbag
Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing SDI type inflators
PartsC
Feb 19, 2016
131000 VISIBILITY:WINDSHIELD
recall campaign announcement.
PartsC
Feb 19, 2016
140000 AIR BAGS
recall campaign announcement.
PartsC
Feb 19, 2016
350000 EQUIPMENT
recall campaign announcement.
Updates
Feb 12, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing SDI type inflators
Update
Feb 11, 2016
140000 AIR BAGS
Takata airbag recall campaign announcement
V-B-58.20-04
Mar 6, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special Tool Return Due to Interference Issue
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
LI14.40-N-060049
Oct 20, 2014
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Fault relating to SCR AdBlue warning strategy
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
LI68.30-N-059117
Oct 13, 2014
162900 STRUCTURE:BODY:ROOF AND PILLARS
Cover of storage slot at front under roof liner (FF8) not fitting.
LI68.30-N-059117
Oct 13, 2014
350000 EQUIPMENT
Cover of storage slot at front under roof liner (FF8) not fitting.
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
LI07.04-N-056999
Oct 6, 2014
060000 ENGINE (PWS)
Engine power insufficient, engine diagnosis indicator lamp lights up and differential pressure sensor fault codes current and/or stored in CDI control unit
LI54.21-N-059919
Oct 6, 2014
116000 ELECTRICAL SYSTEM:IGNITION
Remote engine start via external starter switch sporadically not possible, fault code B150B
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
Showing 100 of 107 bulletins.
NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 3500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE20014
Opened: Sep 21, 2020 — Closed: Mar 30, 2021
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... Read more
MERCEDES-BENZ SPRINTER 3500 — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 3500 across all model years (2007–2024).
362
Total Recalls
470
Total Complaints
1
Investigations
20
Reported Crashes
8
Reported Fires
2
Reported Deaths
MERCEDES-BENZ SPRINTER 3500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 3 | 4 | View |
| 2023 | 7 | 24 | View |
| 2022 | 16 | 12 | View |
| 2021 | 65 | 11 | View |
| 2020 | 74 | 22 | View |
| 2019 | 97 | 43 | View |
| 2018 | 14 | 17 | View |
| 2017 | 13 | 38 | View |
| 2016 | 20 | 95 | View |
| 2015 | 16 | 37 | View |
| 2014 | 10 | 83 | View |
| 2013 | 8 | 36 | View |
| 2012 (current) | 7 | 31 | |
| 2011 | 4 | 9 | View |
| 2010 | 6 | 4 | View |
| 2009 | 1 | 1 | View |
| 2008 | 0 | 3 | View |
| 2007 | 1 | 0 | View |