2015 MAZDA CX-5

4 recalls, 167 complaints - 773 TSBs - 5/5 safety rating

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Defect Description

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, ... Read more

Consequence

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

580,455 vehicles affected

Manufacturer: Mazda North American Operations

STEERING

Defect Description

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015... Read more

Consequence

If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy

Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may c... Read more

578 vehicles affected

Manufacturer: Mazda North American Operations

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Defect Description

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirement... Read more

Consequence

A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

Remedy

Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number ... Read more

268,799 vehicles affected

Manufacturer: Mazda North American Operations

VISIBILITY:WINDSHIELD

Defect Description

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounte... Read more

Consequence

If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.

Remedy

Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

193 vehicles affected

Manufacturer: PILKINGTON NORTH AMERICA, INC.

Complaint Statistics

167 total complaints 14 crashes 4 injuries

Top Reported Components

Component	Complaints
STRUCTURE:BODY	22
POWER TRAIN	19
UNKNOWN OR OTHER	17
ENGINE	17
SERVICE BRAKES	13
VEHICLE SPEED CONTROL	13
VISIBILITY/WIPER	10
STEERING	7
ELECTRICAL SYSTEM	6
VISIBILITY:WINDSHIELD	5

Incident date: Nov 16, 2024

My camera has been upside down and or blank or won't show anything half the time and took to the dealer and they said they cant fix it because software issue but Ford has recalled other cars cameras for the same issue. Can't see behind me very well due to camera malfunction almost every time in reve... Read more

Incident date: Nov 16, 2024

Incident date: May 1, 2024

Brake Stop Lamps Remain On When I was driving, my car was having throttle/acceleration issues. When I had my foot on the gas, my car would accelerate and the RPMs would rise, but then all of a sudden the acceleration stopped as if I was not applying throttle. I had to constantly take my foot off th... Read more

Incident date: May 1, 2024

Incident date: Jan 20, 2025

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ... Read more

Incident date: Jul 30, 2024

On a number of occasions the automatic braking system has engaged when no vehicles or objects were present in the vicinity of the vehicle. This is incredibly dangerous. When I get in the car now I have to remember to disengage that feature before operating the vehicle.

Incident date: Jul 30, 2024

Steering wheel doesn't return to center after a turn, it must be turned back manually. If left unfixed this can cause the steering to lock up entirely when the steering gear fails.

Incident date: Apr 1, 2023

Steering wheel sticks at speeds over 20 mph. On the freeway, you have to overcome the resistance the steering wheel provides and has resulted in slight over correcting of the steering to remain on intended course. The car is available for inspection. My safety and the safety of others are at ris... Read more

Incident date: Apr 1, 2023

P052E71 Engine Separator and actuator malfunctioning. Was told this fails several times on Mercedes vehicles. I will not pass emissions with this issue. Over $2K to repair and engine light along with code appears. I have videos of the engine light coming off and on. Car has been inspected by Firest... Read more

Incident date: Aug 12, 2023

The contact owns a 2018 Ford Escape. The contact stated while driving 40-50 MPH, the "Power Steering Loss" message was displayed. The contact pulled to the side of the road until someone associated with the contact could drive the vehicle. The steering had become difficult to maneuver and required a... Read more

Incident date: Aug 5, 2023

hi beam, low beam, both sides flicker, go off, then come on. Driver's side (low and hi beam) is now permanently off even after having a repair shop fix them.

Incident date: Aug 5, 2023

I own a 2013 Hyundai Veloster in 2019 a recall was issued for engine management component recall number 182. In 2018 my engine was blown because of the engine management component how could I know this if the recall was an issue till 2019 the next year I took the car to Hyundai they said they're not... Read more

Incident date: Sep 21, 2019

Cabin smells strongly of gasoline. Gives us major headaches and sick feeling when inside car. Dealer has car now, says smell is strong and oil dipstick smells of gasoline. No warning of problem. Car is new, under 3000 miles.

Incident date: Sep 1, 2023

The car slowly goes forward after releasing the break

Incident date: Aug 17, 2023

when i turn the wheel to the left, i heard a bump noise, like the steering is about to go out. Took my car to a mechanic he said it is the electronic power steering and it was a safety issue that was under recall. Called dealer they said they won't repair it for free because my car is over 100K m... Read more

Incident date: Jul 20, 2023

[XXX]. My 2015 silverado with the 5.3 randomly just shuts off. When slowing down and at 10 to 20 mph, the Instrument panel goes dark, the engine shuts off, no power steering or brakes and almost crashed into someone. I turn the key it starts back up, but have to reset time and date and lose radio c... Read more

Incident date: Jul 20, 2023

Incident date: Jan 14, 2022

2012 Chevy Cruz turbo failed. Car is available For inspection upon request. The dealer that I had purchased a vehicle from in 2022 was informed that my check engine light had turned on and I checked this at AutoZone that there was still an oil leak as well as an additional issue after they had finis... Read more

Incident date: Jan 14, 2022

Engine failed with less than 92000 miles on it. Apparently had been running hot but no warnings lights came to indicate rise in engine temperature.

Incident date: Mar 16, 2022

While driving down the interstate I-65 South, my sunroof spontaneously exploded. It sounded like a bomb explosion inside my car and could have caused grave danger to myself. There was nothing dropped on my sunroof as the screen remained intact and closed with no damage. This was an upward and out ex... Read more

Incident date: Mar 6, 2021

The contact owns a 2009 Honda Odyssey. The contact stated that the front passenger’s side door failed to open. The contact’s handicapped wife was trapped in the vehicle. The contact had to remove the door handle to unlock the door. There were no warning lights illuminated. The local dealer was n... Read more

Incident date: Feb 9, 2023

The contact owns a 2020 Nissan Frontier. The contact stated that while the transmission was shifted into park (P), the vehicle accelerated forward. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage... Read more

Incident date: Dec 1, 2022

The contact owns a 2015 Mazda CX-5. The contact stated that while operating the vehicle, the horn malfunctioned and there was no sound when the horn pad was pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was... Read more

Incident date: Dec 5, 2022

The contact called on behalf of his daughter who owns a 2015 Mazda CX5. The contact stated that while his daughter was loading groceries in the trunk, the liftgate dropped unexpectedly and the corner of the liftgate hit her in the head, causing a laceration. The contact's daughter was taken to urgen... Read more

1 injured

Incident date: Sep 5, 2022

2015 Mazda CX-5 with 91,000 miles on it. Automatic transmission has failed. When I attempted to pull out into traffic the vehicle would not shift into 2nd gear and instead jerked hard and the engine RPMs revved up. I was not able to get the vehicle past 10mph. This failure with the transmission ... Read more

Incident date: Sep 5, 2022

Incident date: Jun 30, 2022

Rear Shock broke away from vehicle chassis. SAFETY Issue Mazda Technical Service Bulletin 02-016/18 " ....breakage can occur. ......the material and the shape of the bracket has been modified" THIS IS A DEFECTIVE PART $675 to replace two DEFECTIVE shocks

Incident date: Feb 16, 2022

Transmission failed, and vehicle is available for inspection. The incident occurred after exiting a highway and coming to halt at stop light. Vehicle wouldn't exceed above 5 mph after moving forward, it surged, downshifted, and come to a complete stop. This created an incident where other motorist n... Read more

Incident date: Nov 29, 2021

Car had 63,000 miles on it. Began making very loud noise. Brought to private mechanic, then dealer. Both agreed car had mechanical failure of rear differential. The full system needed replacing for safety. All agreed this should not occur with only 63,000 miles.

Incident date: Jul 16, 2021

My vehicle detects other vehicles and/or objects on the left side periodically when there is nothing there.

Incident date: Aug 11, 2021

The transmission quit on my at 59K miles. Wont go into drive, but will in reverse. I took the care to a transmission shop, and it needs rebuilt. No warning lamps, messages, etc. I was stopped at a red light, luckily I wasn't driving at it just stopped.

Incident date: Apr 30, 2021

2015 MAZDA CX5 2.0 L, WELL MAINTAINED; RECOMMENDED OIL USED AT PROPER INTERVALS, WITH 130,000 MILES, MOSTLY HIGHWAY DRIVEN. WITH NO WARNING LIGHTS AND/OR SOUNDS, VEHICLE STARTED LOOSING POWER AT AROUND 30 MPH IN THE CITY AND ENGINE COMPLETELY STALLED. AAA WAS CALLED TO START THE VEHICLE TO NO AVAIL... Read more

Incident date: Oct 14, 2019

AFTER THE REAR BRAKES WERE REPLACED THERE WAS A TERRIBLE GRINDING NOISE WHEN FIRST DRIVING UNTIL THE CAR WARMED UP. IT DID NOT HAPPEN WHEN FIRST REPLACED IN THE SUMMER BUT WHEN IT GOT COLDER IT GOT WORSE. TURNED OUT TO BE THE SAME CALIPER ISSUE THAT WAS RECALLED IN PREVIOUS MODELS BUT NO RECALL FOR... Read more

Incident date: Mar 12, 2021

TRANSMISSION WOULD NOT ACCELERATE AND AUTOMATICALLY BRAKED IN THE MIDDLE OF AN INTERSECTION. WOULD NOT ADVANCE AND TO THE NEXT GEAR AND AUTOMATICALLY KEPT BREAKING EVERY FEW FEET. HAD TO PULL OVER AND BE TOWED. NO ADVANCE WARNING OR PRIOR TRANSMISSION ISSUES. CAR MAINTENANCE HAS BEEN KEPT UP. L... Read more

Incident date: Dec 7, 2020

THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE HAS 61,000 MILES. THE DEALERSHIP DETERMINED THAT A NEW HEATER CORE IS NEEDED AND THERE HAVE BEEN SEVERAL SERVICE BULLETINS ISSUED ON THIS PART. THE ERROR CODE SHOWED PO11A. THE DEALERSHIP WANTS TO CHARGE $2,367.00 TO REPLACE THE HEATER CORE. MAZDA C... Read more

Incident date: Nov 20, 2020

CAR IS SLIPPING. TRANSMISSION IS SKIPPING GEARS AT LOW SPEEDS.

Incident date: May 15, 2020

BOTH SUN VISORS HAD TO BE REPLACED ON MY 2015 MAZDA CX-5.THEY BOTH WERE CONSTANTLY FALLING DOWN IMPAIRING MY ABILITY TO SEE OUT THE FRONT WINDSHIELD.

Incident date: Oct 5, 2020

MY CAR'S TRANSMISSON WOULD JUST BREAK DOWN IN THE MIDDLE OF THE HIGHWAY 69 AT PRESCOTT, ARIZONA AND FINALLY STOP THERE AND CANNOT MOVE AROUND OR PULL OVER AT ALL. IF THIS ISSUE HAPPENS, THIS WOULD CAUSE A SERVERE REAR ENDED ACCIDENT AND A POTENTIAL CAUSE OF ACCIDENT. LUCKILY, THERE WAS TELEPHONE CON... Read more

Incident date: Sep 29, 2020

DAYTIME RUNNING LIGHTS NO LONGER OPERATING. CHANGED THE FUSE, WHICH WAS STILL IN GOOD CONDITION, AND THE DAYTIME RUNNING LIGHTS STILL DON'T WORK. MAY BE SAME ISSUE AS THE CX5 2016 PROBLEM?

Incident date: Sep 26, 2020

WAS TURNING RIGHT ONTO SIDE CITY STREET TO PARK, WAS GOING MAYBE 2 MILES AN HOUR BECAUSE I WAS GOING TO PARK. THE CAR ENGINE SELF ACCELERATED AND I COULD NOT CONTROL IT, HIT A CHAIN LINK FENCE AND SHEARED OFF A NATURAL GAS METER TO A HOME. THE BREAK PEDAL DID NOT STOP THE CAR, I WAS IN DRIVE PUT I... Read more

Crash

Incident date: Sep 26, 2020

Crash

Incident date: Aug 26, 2020

TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SUNROOF SUDDENLY EXPLODED. DURING THE FAILURE, THE SUNROOF WAS CLOSED AND A LOUD EXPLOSION HAD OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELDORADO MAZDA LOCATED AT 2150 N. CENTRAL EX... Read more

Incident date: Jun 1, 2020

3 WEEKS AGO, THE DRIVERS SIDE SEAT BOTTOM QUIT WORKING AT THE SAME TIME THE SEAT BACK IS RUNNING SUPER HOT (AS I CHOOSE THE LOWEST LEVEL SELECTION BUTTON). IT'S SO HOT, IT FEELS LIKE IT'S 'BURNING'. SO I TURN IT OFF. EVEN AFTER 10 MINUTES OF TURNING THIS OFF, IT IS STILL RUNNING HOT TO WARM. IT DOES... Read more

Incident date: Feb 26, 2020

AFTER A 700 MILE TRIP FROM ARIZONA TO CALIFORNIA ON THE HIGHWAY, MY MAZDA'S CX-5 WOULD NO LONGER ACCELERATE. WHEN PRESSING THE ACCELERATOR AND REACHING 5 MPH THE CAR WOULD SUDDENLY FEEL AS IF IT WERE BREAKING, CAUSING THE CAR TO LURCH FORWARD. THIS OCCURRED WHEN TRYING TO DRIVE DOWN THE STREET. IMAG... Read more

Incident date: Jan 31, 2020

TL* THE CONTACT OWNED A 2015 MAZDA CX5. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A STOP SIGN, WHEN SHE STARTED TO MOVE FORWARD WHEN ANOTHER VEHICLE IMPACTED THE FRONT DRIVER SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED NO... Read more

Crash

Incident date: Jan 17, 2020

I WAS DRIVING ON THE FREEWAY WHEN I HEARD A LOUD SOUND ABOVE ME, FOLLOWED BY SUDDENLY FEELING WIND COMING INTO THE VEHICLE AS WELL AS HEARING GLASS ROLL OFF THE TOP OF THE CAR. WHEN I WAS ABLE TO SAFELY PULL OVER I SAW THAT THERE WAS A HUGE HOLE IN THE SUNROOF BUT NO OTHER DAMAGE. THERE WERE NO DENT... Read more

Incident date: Jan 3, 2020

AWD POWERTRAIN FAILURE AFTER 5YRS, 79,000 MILES. POWER TO REAR WHEELS DISENGAGED. HEAVY INTERMITTENT METALLIC CLUNKING SOUND EMITTED FROM REAR AXLE WHEN IN MOTION UNDER POWER, ESPECIALLY IN SLOW TIGHT TURNS, OR BACKING UP. MECHANIC IDENTIFIES FAILURE POINT AT THE VISCOUS COUPLING OF DRIVE SHAFT TO ... Read more

Incident date: Dec 16, 2019

THERE WAS CHATTERING NOISE FROM THE REAR WHILE DRIVING THE VEHICEL DEALERSHIP DIAGNOSED IT AS A REAR DIFFERENTIAL ISSUE. NAPLETON MAZDA DEALERSHIP IN ARLINGTON HEIGHTS IL.TOLD ME REAR DIFFERENTIAL WAS BROKEN WITH OUT ANY FURTHER DETAILS. I TOLD ME THIS ISSUE CANNOT BE FIXED NEEDS A NEW REAR DIFFEREN... Read more

Showing 50 of 167 complaints.

NHTSA Safety Ratings, 2015 MAZDA CX-5

2015 Mazda CX-5 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2015 MAZDA CX-5

773 manufacturer communications from 503 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	97
110000 ELECTRICAL SYSTEM	62
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	54
060000 ENGINE (PWS)	53
060000 ENGINE AND ENGINE COOLING	48
100000 POWER TRAIN	29
160000 STRUCTURE	29
010000 STEERING	26

200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

030000 BRAKES (PWS)

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

350000 EQUIPMENT

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

200000 WHEELS

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

353000 EQUIPMENT:ELECTRICAL

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

130000 VISIBILITY

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

980000 UNKNOWN OR OTHER

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

030000 SERVICE BRAKES, HYDRAULIC

130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder blo

030000 BRAKES (PWS)

030000 SERVICE BRAKES, HYDRAULIC

350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

030000 BRAKES (PWS)

020000 SUSPENSION

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

100000 POWER TRAIN

The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula

100000 POWER TRAIN

Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. W

170000 LATCHES/LOCKS/LINKAGES

Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the l

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

980000 UNKNOWN OR OTHER

Some customers may complain about scratches on the instrument cluster lens.

350000 EQUIPMENT

Some customers may complain about scratches on the instrument cluster lens.

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

020000 SUSPENSION

010000 STEERING

Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road.

350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

200000 WHEELS

100000 POWER TRAIN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

070000 FUEL SYSTEM, GASOLINE

100000 POWER TRAIN

021600 SUSPENSION:FRONT:WHEEL BEARING

010000 STEERING

030000 SERVICE BRAKES, HYDRAULIC

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

100000 POWER TRAIN

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV??A? vehicles and compare

110000 ELECTRICAL SYSTEM

090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

070000 FUEL SYSTEM, GASOLINE

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

220000 SEATS

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

060000 ENGINE AND ENGINE COOLING

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

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MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls

3,259 Total Complaints

0 Investigations

197 Reported Crashes

29 Reported Fires

1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	18	View
2025	0	51	View
2024	0	63	View
2023	0	84	View
2022	0	83	View
2021	0	199	View
2020	0	153	View
2019	2	359	View
2018	3	474	View
2017	1	195	View
2016	5	628	View
2015 (current)	4	167
2014	4	492	View
2013	1	292	View
2012	0	1	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2015 MAZDA CX-5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2015 MAZDA CX-5

Safety Technology

Technical Service Bulletins, 2015 MAZDA CX-5

Most Affected Components

MAZDA CX-5 - All Years Overview

MAZDA CX-5 - Year by Year

Other MAZDA Models