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NHTSA Campaign 16E002000

VISIBILITY:WINDSHIELD

Issued by PILKINGTON NORTH AMERICA, INC. · Reported Jan 19, 2016 · 193 vehicles affected

What's wrong

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.

Consequence

If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.

Remedy

Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

Vehicles affected by this recall

Make Model Year Units
MAZDA CX-5 2014 193
MAZDA CX-5 2015 193
MAZDA CX-5 2016 193
PILKINGTON REPLACEMENT WINDSHIELD 193

Source: NHTSA Campaign 16E002000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.