2013 MAZDA CX-5

1 recalls, 292 complaints - 1,015 TSBs - 4/5 safety rating

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Defect Description

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, ... Read more

Consequence

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

580,455 vehicles affected

Manufacturer: Mazda North American Operations

Complaint Statistics

292 total complaints 9 crashes 1 fires 8 injuries 1 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	60
ENGINE	45
POWER TRAIN	36
SERVICE BRAKES	25
VEHICLE SPEED CONTROL	22
UNKNOWN OR OTHER	20
ELECTRONIC STABILITY CONTROL (ESC)	15
STRUCTURE:BODY	13
SEATS	12
FUEL/PROPULSION SYSTEM	9

Incident date: Dec 25, 2025

Vehicle purchased 8/31/2025 October 20, 2025 "reduced acceleration" alert while driving on why up a significant grade with no way to pull off to the side of the road. Speed limitied to 35mph. Stopped by dealership pulled PO6DD code. Appointment made for November 12th. November 12, 2025 routine... Read more

Incident date: Dec 25, 2025

The brakes are loud, grinding, and sounds like water sloshing around. Upon research, VW knows this issues since their 22 model and has yet to address it but rather keeps using bad material brakes. The braking results in shaking when breaking especially in the colder months. This is not safe and on a... Read more

Incident date: Dec 25, 2025

Speed control on steering wheel not responding all the time. When car is on cruise control speed instead or decrease control not responding all the time. I was almost going to hit the vehicle on high way i decreased the speed according to front of my car but controller not responding speed didn't de... Read more

Incident date: Dec 25, 2025

Transmission cable and roll away not right gear

Incident date: Dec 25, 2025

Shifter switch has gone out and no longer recognizes the car is in park, causes battery drainage because car cannot fully turn off. Car not recognizing gears can cause car accidents and possible loss of life. This issue can be found online as a known defect in mazda cx-5 that has not been recalled. ... Read more

Incident date: Nov 22, 2025

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

Incident date: Sep 10, 2024

The vehicle has a built in wireless phone charger. When the charger is used for for more than > 10 minutes, the phone proceeds to heat up to the point it burns your hand when you take it off the charger. I have spoken to the dealer and the service advisor says this is “normal” and occurs in a va... Read more

Incident date: Jun 9, 2025

In March of 2025, my steering of the model X became really stiff. As time went on, the problem became worse and no longer able to turn left or right without major force. I made an appointment with Tesla and took it in for servicing. At this time they changed the steering bolts and steering shaft Apr... Read more

Incident date: Feb 1, 2024

There was a front-end collision into a stone wall. It appears the driver seatbelt failed and ripped upon impact. The driver died as a result of injuries sustained. There was a front passenger in the vehicle as well who was belted. The seatbelt for the front passenger worked correctly. That passenger... Read more

Crash 1 injured 1 deaths

Incident date: Oct 1, 2022

JEEP SHUTS OFF WHILE DRIVING WHEN FOOT IS REMOVED FROM PETAL HAS TO COME TO COMPLETE STOP BEFORE IT CAN BE RESTARTED

Incident date: Apr 14, 2021

Recently had brake sytem replaced and it was done incorrectly. Almost had a wreck and issue has drained my battery and cauing issues to alternator too. Constantly having issues with heat and now my AC. Have to constantly pay diagnostic charges. Request drive belt be replaced.

Incident date: Mar 28, 2023

The vehicle has failed to start on 3 occasions and needed to be jumped. When towed to the dealership they’ve been unable to find any issues.

Incident date: Feb 18, 2023

The auto start stop stopped working. My car overheated in May 2022 which I paid 900 dollars for repair. Also screen went out on Dec 2021. My car is in the shop now because it stopped on the freeway and the hot start/stop stops the car from moving.

Incident date: Aug 4, 2022

The car battery will not turn off when I turn off the vehicle.

Incident date: Jul 1, 2021

My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I file... Read more

Incident date: Jan 16, 2022

When you shut the car off the radio and other components do not shut down. You have to start the car back up and put in gear then back in park and shut the car off (sometimes two or three times) to get everything to shut down. This is getting worse over time.

Incident date: May 1, 2021

My car won't shut off! I put it in park and turn it off and the accessories stay on. It is getting worse and worse and has taken up to 7 times of turning it off and on, backing it up and forward before it will just turn off for me. I get scared that it won't turn off. I found this forum online and ... Read more

Incident date: May 1, 2021

Incident date: Feb 1, 2020

The contact owns a 2013 Mazda CX-5. The contact stated that the PUSH to START button was not able to turn off the vehicle until after several attempts were made, which caused the battery to drain quickly. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufactur... Read more

Incident date: Jan 1, 2018

The contact owns a 2013 Mazda CX-5. The contact stated while shifting into the park the electronics failed to turn off. The contact vigorously shifted the gear shifter in several positions for approximately 10 to 15 minutes to turn off electronics. There were no warning indicator lights illuminated... Read more

Incident date: Aug 20, 2021

My vehicle does not want to turn off when placed in park. The car is fully in the park position, but the start push button is illuminated with a red light. The power is still on, and the car beeps when door is open. I can only get the power to turn off, after repeatedly tapping the gear shift left, ... Read more

Incident date: Aug 20, 2021

Incident date: Jul 24, 2021

On Saturday afternoon 7/24 I was leaving a parking lot when my drivers side wheel detached from my front axle rod. I have around 90k miles on the vehicle. There was no indication of a part coming loose. Never noticed vibration of wheel or any resistance during movements. This should be a recall on ... Read more

Incident date: Apr 3, 2021

The contact owns a 2013 MAZDA CX5. The contact stated while attempting to shut off the vehicle, the vehicle failed to turn off due to the transmission not being fully in PARK. The contact stated that there was an unknown flashing red warning light illuminated. The vehicle was not yet diagnosed. The ... Read more

Incident date: Apr 3, 2021

Incident date: May 13, 2021

AFTER FIXING THE ELECTRICAL PROBLEM WITH THE CAR NOT FULLY TURNING OFF, THE CAR SUDDENLY DIED IN TRAFFIC AND WOULDN'T RESTART. REPLACING MASS AIR SENSOR, O2 SENSOR, AND PLUGS, THE CAR WILL DIE IN TRAFFIC WHEN COMING TO A STOP, BUT RESTARTS IMMEDIATELY. THE CODE SAYS THIS IS A PCM PROBLEM. INTERNET R... Read more

Incident date: May 13, 2021

Incident date: Apr 3, 2021

THE IGNITION ON MY 2013 MAZDA CX-5 WOULD NOT TURN OFF AFTER PUTTING THE VEHICLE INTO PARK. THE ENGINE WOULD START WITH THE GEARSHIFT LEVER IN PARK, BUT ONCE I DROVE TO A DESTINATION, PULLED INTO A PARKING LOT, AND PUT THE GEARSHIFT INTO PARK, THE VEHICLE WOULD NOT ENTIRELY TURN OFF. IT WOULD TAKE SE... Read more

Incident date: Apr 3, 2021

Incident date: Mar 4, 2021

WHILE DRIVING MY VEHICLE ON THE INTERSTATE THE CAR LOST THE ABILITY TO ACCELERATE. ALL OF THE DASHBOARD LIGHTS CAME ON AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. AFTER RESTARTING THE VEHICLE I WAS ABLE TO DRIVE IT BUT I CANNOT TAKE THE VEHICLE OVER 30 MPH NOW WITHOUT IT SHUTTERING AND HAVING ... Read more

Incident date: Mar 4, 2021

Incident date: Sep 6, 2020

THE SHIFTER POSITION SWITCH IS DEFECTIVE. IT DOES NOT ALWAYS SHUT OFF THE ELECTRICAL SYSTEM WHEN THE SHIFTER IS PLACED INTO PARK AND THE CAR IS TURNED OFF. THE ELECTRICAL SYSTEM, THE RADIO, LIGHTS, ETC, REMAIN ON EVEN THOUGH THE CAR HAS BEEN TURNED OFF. APPARENTLY IT CAUSED BY A SMALL PART THAT W... Read more

Incident date: May 6, 2020

AFTER YOU SHUT THE CAR ENGINE OFF THE IGNITION IS STILL ON. WHILE IN PARK I HAVE LOOKED THIS UP AND FOUND OUT THAT IT'S A WORN OUT SWITCH. IN THESE CARS THIS HAD HAPPENED A WHILE BACK BUT IT'S GETTING WORSE LIKE EVERY TIME NOW

Incident date: Mar 17, 2021

IJUST PURCHASED THIS VEHICLE USED FROM A CAR DEALER. I GET IT HOME AND FIND THIS OUT. SEEMS IT IS A COMMON ISSUE AND COMPLAINT ONLINE WITH A FIX OF OVER $200 IN PARTS AND LABOR. (ALL OUR VEHICLES ARE MAZDAS. I PURPOSELY BOUGHT A MAZDA BECAUSE I BELIEVED THEY WERE RELIABLE. I AM SORELY DISAPPOINTED T... Read more

Incident date: Feb 1, 2020

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT-OFF WHILE DEPRESSING THE START/STOP BUTTON. AFTER PRESSING THE START/STOP BUTTON TO SHUT THE VEHICLE OFF, THE ENGINE TURNED OFF HOWEVER, THE ELECTRONICS INSIDE THE VEHICLE AND THE EXTERIOR LIGHTS REMAINED ACTI... Read more

Incident date: Nov 20, 2020

SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD T... Read more

Incident date: Nov 20, 2020

Incident date: Oct 18, 2020

THE REAR HATCH FAILS TO OPEN IN COLD WEATHER. I HAD TO CLIMB IN THROUGH THE CAR AND OPEN A SMALL HATCH TO OPEN THE LIFT GATE MANUALLY. AFTER I OPENED IT MANUALLY IT WORKED PROPERLY THE REST OF THE DAY. . CONTINUES TO FAIL INTERMITTENTLY WHEN VEHICLE IS PARKED OVER NIGHT IN COLD WEATHER.

Incident date: Jun 1, 2012

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)42... Read more

Incident date: Jun 1, 2012

Incident date: Mar 30, 2019

ON MANY OCCASIONS WHEN THE VEHICLE IS STATIONARY AND I TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IT HAS PUSH START BUTTON. I HAVE HAD TO TRY REPEADLY TO TURN OFF AND... Read more

Incident date: Jul 1, 2020

BOUGHT MY CAR WITH 40K MILES ON IT FROM A MAZDA DEALERSHIP IN AURORA COLORADO IN 2017. I'M AT 106K NOW AND I THOUGHT I NEEDED WHEEL BEARINGS ON THE FRONT DRIVER SIDE TIRE. TURNS OUT IT'S THE DRIVE TRAIN AND A TRANSMISSION FAILING. MY VEHICLE HUMS ON THE FRONT DRIVER SIDE WHEN I ACCELERATE. THIS ISSU... Read more

Incident date: Jul 1, 2020

Incident date: Aug 1, 2020

WHEN I TRY TO TURN OFF THE CAR, IT REMAINS ON. I THEN HAVE TO SHIFT GEARS TO R THEN BACK TO P AND TURN IT OFF AGAIN TO COMPLETELY SHUT THE CAR OFF. IT HAPPENS EVERY TIME.

Incident date: Aug 17, 2020

AFTER PRESSING THE "ON/OFF" BUTTON, THE CAR WILL NOT SHUT COMPLETELY OFF (RADIO/LIGHTS/ACCESSORIES REMAIN ON). TO RESOLVE, YOU HAVE TO ESSENTIALLY JAM THE SHIFTER BACK AND FORTH, RATHER STRONGLY (OUT OF PARK) BEFORE TRYING TO TURN IT OFF AGAIN. THIS HAPPENS MORE THAN IT DOESN'T AND AT SOME POINT, I ... Read more

Incident date: Jul 1, 2020

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND DECELERATING, THERE WAS AN ABNORMAL WINDING AND GRINDING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS ON THE AXLE AND THE ... Read more

Showing 50 of 292 complaints.

NHTSA Safety Ratings, 2013 MAZDA CX-5

2013 Mazda CX-5 SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2013 MAZDA CX-5

1,015 manufacturer communications from 704 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	135
060000 ENGINE (PWS)	79
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	78
110000 ELECTRICAL SYSTEM	71
060000 ENGINE AND ENGINE COOLING	49
100000 POWER TRAIN	33
010000 STEERING	31
356000 EQUIPMENT ADAPTIVE/MOBILITY	28

200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

030000 BRAKES (PWS)

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

350000 EQUIPMENT

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

200000 WHEELS

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

353000 EQUIPMENT:ELECTRICAL

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

130000 VISIBILITY

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

980000 UNKNOWN OR OTHER

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

030000 SERVICE BRAKES, HYDRAULIC

130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder blo

030000 BRAKES (PWS)

030000 SERVICE BRAKES, HYDRAULIC

350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

030000 BRAKES (PWS)

020000 SUSPENSION

110000 ELECTRICAL SYSTEM

Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

100000 POWER TRAIN

The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula

100000 POWER TRAIN

Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. W

170000 LATCHES/LOCKS/LINKAGES

Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the l

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

980000 UNKNOWN OR OTHER

Some customers may complain about scratches on the instrument cluster lens.

350000 EQUIPMENT

Some customers may complain about scratches on the instrument cluster lens.

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

020000 SUSPENSION

010000 STEERING

Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road.

350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

200000 WHEELS

100000 POWER TRAIN

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

070000 FUEL SYSTEM, GASOLINE

100000 POWER TRAIN

021600 SUSPENSION:FRONT:WHEEL BEARING

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

100000 POWER TRAIN

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV??A? vehicles and compare

110000 ELECTRICAL SYSTEM

090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

070000 FUEL SYSTEM, GASOLINE

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

220000 SEATS

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press

060000 ENGINE AND ENGINE COOLING

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Showing 100 of 1,015 bulletins.

MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls

3,259 Total Complaints

0 Investigations

197 Reported Crashes

29 Reported Fires

1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	18	View
2025	0	51	View
2024	0	63	View
2023	0	84	View
2022	0	83	View
2021	0	199	View
2020	0	153	View
2019	2	359	View
2018	3	474	View
2017	1	195	View
2016	5	628	View
2015	4	167	View
2014	4	492	View
2013 (current)	1	292
2012	0	1	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 MAZDA CX-5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2013 MAZDA CX-5

Safety Technology

Technical Service Bulletins, 2013 MAZDA CX-5

Most Affected Components

MAZDA CX-5 - All Years Overview

MAZDA CX-5 - Year by Year

Other MAZDA Models