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NHTSA Campaign 16V644000

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Issued by Mazda North American Operations · Reported Sep 6, 2016 · 580,455 vehicles affected

What's wrong

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Vehicles affected by this recall

Make Model Year Units
MAZDA CX-3 2016 580,455
MAZDA CX-5 2013 580,455
MAZDA CX-5 2014 580,455
MAZDA CX-5 2015 580,455
MAZDA CX-5 2016 580,455
MAZDA MAZDA3 2010 580,455
MAZDA MAZDA3 2011 580,455
MAZDA MAZDA3 2012 580,455
MAZDA MAZDA3 2013 580,455
MAZDA MAZDA5 2012 580,455
MAZDA MAZDA5 2013 580,455
MAZDA MAZDA5 2014 580,455
MAZDA MAZDA5 2015 580,455
MAZDA MAZDASPEED3 2010 580,455
MAZDA MAZDASPEED3 2011 580,455
MAZDA MAZDASPEED3 2012 580,455
MAZDA MAZDASPEED3 2013 580,455

Source: NHTSA Campaign 16V644000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.