2021 MAZDA CX-5

0 recalls, 200 complaints - 585 TSBs - 5/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

200 total complaints 15 crashes 2 fires 18 injuries

Top Reported Components

Component	Complaints
ENGINE	50
ELECTRICAL SYSTEM	25
POWER TRAIN	19
UNKNOWN OR OTHER	18
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	9
FUEL/PROPULSION SYSTEM	9
SERVICE BRAKES	8
VEHICLE SPEED CONTROL	6
STRUCTURE:BODY	5
VISIBILITY/WIPER	5

Incident date: Sep 10, 2026

Twice while making left turns from a stop into faster cross traffic, the accelerator was pressed but the vehicle barely moved (coasting) for roughly 2 - 3 seconds, then suddenly accelerated normally, creating a near-collision risk as cross traffic quickly approached. No warning lights were observed ... Read more

Incident date: Jul 22, 2026

The contact owns a 2021 Ford Explorer. The contact stated that the front windshield wipers were inoperable. The contact associated the failure with NHTSA Campaign Number: 26V117000 (Visibility). The dealer was contacted and informed the contact that a remedy was not yet available. The contact stated... Read more

Incident date: Aug 10, 2026

The contact owns a 2023 GMC Canyon. The contact stated that while driving approximately 15 - 20 MPH, the message to decelerate immediately was displayed on the instrument panel, and the transmission unexpectedly downshifted to 1st gear. The failure had occurred several times, at times while driving ... Read more

Incident date: Aug 10, 2026

While driving on [XXX] north near exit [XXX] in rain, at 70 mph Adaptive Cruise Control and Lane Keeping Assistance were on. The vehicle displayed a warning that the smart systems were disabled. The vehicle then began jerking and changing lanes and speed unexpectedly. The steering wheel pulled/jerke... Read more

Incident date: Jul 31, 2026

ABS actuator/accumulator issue on 2006 Toyota Highlander hybrid limited. Internal component failure there are recalls on others but not this particular year. Was driving along hit the brakes and got hard pedal. Yes there were other indicator lights on including the VSC system and traction control I ... Read more

Incident date: Jul 26, 2026

HVAC water tubing has leaked on to the airbag control module causing airbag errors and many other electrical faults. This is a known safety problem under recall 87H4, NHTSA campaign 21V892. However, Volkswagen stated my VIN is not eligible for this recall. Note: this diagnostic was not performed a... Read more

Incident date: Jul 26, 2026

There is a recall on this vehicle (25S75), issued on July 8, 2025. As of the date of writing this, there is no remedy available. This is a safety issue, and the fact that it remains unresolved over a year later, is completely unacceptable. The NHTSA site says to file a complaint if the issue is not ... Read more

Incident date: Jun 26, 2026

The 9C2 campaign software update introduced dangerous vehicle hesitation and unpredictable gear changes in active traffic, presenting and immediate crash hazard

Incident date: Jun 3, 2026

The contact owns a 2022 GMC Yukon. The contact stated that there was an abnormal moaning and grinding sound coming from the vehicle. The contact became aware of the uneven wear on the tires. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed a... Read more

Incident date: Jun 3, 2026

this recall has been in effect for nearly 1 year & puts my car @ risk but also doesn't allow me to charge beyond 80%, greatly effecting fuel efficiency. Ford has failed to address the issue in a timely manner or offered any compensation for my additional fuel consumption or offered a realistic deadl... Read more

Incident date: Jun 3, 2026

Vehicle Safety Complaint – Automatic Sliding Door Injury to Child To the National Highway Traffic Safety Administration, I am submitting this complaint to report what I believe may be a serious safety defect involving the automatic sliding door on my Honda vehicle. On June 9 at approximately 5:... Read more

1 injured

Incident date: Jun 20, 2026

Active distance assist inoperable, active brake assist functions limited, adaptive cruise control not working, lane keeping assist glitching. I was driving the vehicle home after purchase and the lane keeping assist was glitching, it was actively pulling the wheel to the left, like I was over the fo... Read more

Incident date: May 5, 2026

While attempting to accelerate at a traffic light. My motorcycle loss power due to a hand controls issue. Which resulted in me being involved in a hit and run. While engaging the clutch I began to twist the throttle and the bike immediately loss power. This was the second time I experienced this w... Read more

Crash

Incident date: May 5, 2026

Crash

Incident date: May 10, 2026

Faulty forward facing camera affixed internally on windshield. Adaptive Cruise Control will not function. Lane Keeping Assist will not function. Collision Mitigation Braking may be unavailable. Vehicle detects oncoming traffic in opposing lane as a potential collision, causing braking system to en... Read more

Incident date: May 1, 2026

2021 Mazda CX5 AWD- Non Turbo Engine. Sunny Day, Dry. My Car was clean. No Precipitation. Some shadows of the interstate light poles across the road 200-300 feet in front of me, but they were thin shadows. Sun Was to my Left. I was driving South on May 01 2026 about 10am on the Interstate goin... Read more

Incident date: May 1, 2026

Incident date: Oct 2, 2023

The contact owns a 2025 Subaru Forester. The contact received notification of NHTSA Campaign Number: 26V106000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts availability.... Read more

Incident date: Aug 9, 2025

My rear camera on my car is not working and a recall was issued in September under NHTSA Recall Number25V572. My car camera is completely broken and Ford has provided no alternative solutions, nor a timeline on when this can be addressed. As this has been a problem for over 6 months, I do not feel... Read more

Incident date: Mar 8, 2026

My car for the last 2 years has had multiple malfunctions with misfiring and replacement of head gaskets, pistons and more. Not to mention consistence oil concerns. On two occasions my family and I had to have the vehicle towed home over 200 miles because the car was not driving well. I have a [XXX]... Read more

Incident date: Mar 8, 2026

The contact owns a 2013 Kia Optima. The contact stated that while a family member was driving the vehicle at 40 MPH, the vehicle stalled. There was no warning light illuminated. The driver pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence... Read more

Incident date: Mar 4, 2026

The contact owns a 2026 Chevrolet Blazer. The contact stated that while reversing from the driveway, the automatic emergency braking system erroneously engaged, causing the vehicle to stop abruptly. There was no warming light illuminated. The contact sustained middle back pains as a result; however,... Read more

1 injured

Incident date: May 1, 2025

While driving the vehicle I began to hear a ticking noise in the engine (lifter tick) and the check engine light came on. The vehicle began to lose power and started shaking. I stopped the vehicle and turned it off and restarted it and began to drive as I was not far from home. I found that the v... Read more

Incident date: May 1, 2025

Upon entering drivers side front door and closing door the rear hatchback window glass shattered falling inside and outside on driveway.

Incident date: Sep 7, 2025

The ac and or heat goes out and I have to press the fuse under the hood and it comes back on other Kia k5 owners have had the same problem was told to report here for recall so fuse box doesn’t get burned out.

Incident date: Dec 27, 2025

Reference NHTSA Safety Recall 23V896. On our truck, the right rear axle hub bolt broke the last week of July 2025 (exact date unknown; bolt head caught behind hub cap). I made a an appointment with our local Ford service on August 4. To date (January 6, 2026 or 5 months), the repair has not been com... Read more

Incident date: Dec 27, 2025

[XXX] has stearing gear needing to be replaced after <60K miles. is there a way to report that this may be design flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Dec 27, 2025

The contact owns a 2023 Ford Bronco. The contact stated while attempting to start the vehicle, there were several unknown warning lights illuminated. The contact exited the vehicle, raised the hood of the vehicle and became aware that rodents had chewed through the electrical wiring. The vehicle was... Read more

Incident date: Nov 11, 2025

My car is BROKEN DOWN COMPLETELY. I take care of it extremely well! The transmission went. Out of no where. This needs to be apart of the recall for Transmission Software may Result in Pulley Damage. I’ve had to get the brakes and rotors completely replaced twice in a year and they need to be done... Read more

Incident date: Nov 19, 2025

My 2025 Honda Pilot (purchased Oct 2024) has experienced three windshield cracks, all starting in the same lower driver-side corner near the inspection stickers. 1st crack – July 2025: A long horizontal crack appeared overnight while parked, with no impact point at all. Dealer claimed “impact d... Read more

Incident date: Nov 19, 2025

See attached document for complaint.

Incident date: Nov 16, 2025

Driver's side mirror cracked at the first hint of cold weather in our area. The crack makes it difficult to change lanes and affects the lane assist warning. There are numerous reports of this problem, and Honda will not admit it when there is no damage to the housing.

Incident date: Nov 11, 2025

COMPONENT FAILURE: Body Control Module causing systematic electrical failures: door locks, power windows, window regulators, four-wheel drive transfer case display. Components intact, available for inspection. SAFETY RISK: Door locks malfunction preventing emergency exit. Power windows fail affectin... Read more

Incident date: Nov 11, 2025

Incident date: Nov 4, 2025

The contact owns a 2025 Mercedes-Benz GLS450. The contact stated that while driving approximately 50 MPH, a loud popping noise had occurred, and suddenly the panoramic glass sunroof exploded, causing shards of glass to fall into the cabin of the vehicle. During the incident, shards of glass contacte... Read more

1 injured

Incident date: Nov 4, 2025

Light is telling me Shift To Park, this is third time it has happened, first time 2022, second time 2023 or 2024 and now 2025

Incident date: Oct 10, 2025

The car have a Big vibration when speed up over 45 MPH

Incident date: Oct 10, 2025

The car have a Big vibration when speed up over 45 MPH

Incident date: Oct 10, 2025

The ABS light on my instrument panel has been going off for Since April 2025. I have attempted to order a replacement ABS Control Module, but Stallantis keeps canceling the order with no reason provided. This appears to be a long ongoing problem, and others have reported waiting years for a replac... Read more

Incident date: Oct 22, 2025

Vehicle rear locker light flashing indicating the rear locker was turned on when, leaving a retail shop, and the rear locker engaged in 2WD on its own! No indication prior to this, it came out of the blue. Tried to disengage the rear locker via selector switch but unsuccessful. Any attempts to dr... Read more

Incident date: Aug 26, 2025

I just purchased 2016 VolvoXC60. Looked up ti see 3 recalls it has. I went to Volvo Dealership in Culver City where I was told recalls where taken care of years ago. No recalls exist today? This raises the question if indeed where preformed on my new vehicle and why I submitting my concern to you to... Read more

Incident date: Aug 21, 2025

My [XXX] son locked himself and his [XXX] brother in the car today. The scenario which is repeatable is if the cars start button is pushed to turn on accessory power the key fob will no longer unlock the doors. My father had the key fob outside of the car, while my son scrambled up front and pushe... Read more

Incident date: May 19, 2025

Headlights somehow may be taking on moisture. The clarity is down to almost nothing. Driving at night is unsafe! The RPM’s have never been smooth or consistent. There is almost a micro-revving effect. I’ve had all of the fluids and filters changed…… dealership thought it was a recall.

Incident date: Jul 24, 2025

When going through Auburn, AL with speed limit of 70 mph my car engine started blinking on and off then my car dropped down only allowing me to go 60 Mph.

Incident date: Jul 24, 2025

The contact owns a 2021 Coachmen Sportscoach built on a 2021 Freightliner XC-S Chassis. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable and turned blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the Viper mo... Read more

Incident date: Jul 24, 2025

On July 30, 2025, as I was pulling onto the highway, my audio system started blaring noise from all the speakers in the vehicle. This noise was unbearably loud to the point I had to pull off the road. The noise coming from the speaker system was so loud that it was visibly shaking the door panels ... Read more

Incident date: Jul 25, 2025

The contact owns a 2018 Forest River Coachman Apex. The contact stated that while hauling the RV, the contact became aware that the black trim was detached from the front window of the RV. The RV was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated ... Read more

Incident date: Jul 18, 2025

The contact owns a 2023 Ford Bronco. The contact stated that while driving at an undisclosed speed and flat towing an RV, the Flat-Tow mode inadvertently disengaged and the contact smelled a burning odor permeating the interior of the vehicle with the message "Stop vehicle immediately, excessive tem... Read more

Incident date: Jul 18, 2025

The automatic braking that is meant to assist is actually very dangerous. There are many situations in which GROWN ADULTS, who should know how to control a vehicle (and thus do not need a vehicle to make decisions by itself) can be jolted by this braking. Numerous times, I have been backing out of m... Read more

Showing 50 of 200 complaints.

NHTSA Safety Ratings, 2021 MAZDA CX-5

2021 Mazda CX-5 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2021 MAZDA CX-5

585 manufacturer communications from 325 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	114
350000 EQUIPMENT	77
060000 ENGINE AND ENGINE COOLING	77
356000 EQUIPMENT ADAPTIVE/MOBILITY	49
100000 POWER TRAIN	21
160000 STRUCTURE	20
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	18
120000 EXTERIOR LIGHTING	18

980000 UNKNOWN OR OTHER

Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t

980000 UNKNOWN OR OTHER

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their v

170000 LATCHES/LOCKS/LINKAGES

Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St

120000 EXTERIOR LIGHTING

060000 ENGINE AND ENGINE COOLING

200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

170000 LATCHES/LOCKS/LINKAGES

Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona

110000 ELECTRICAL SYSTEM

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

100000 POWER TRAIN

Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop

162000 STRUCTURE:BODY

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

356000 EQUIPMENT ADAPTIVE/MOBILITY

Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

010000 STEERING

Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th

356000 EQUIPMENT ADAPTIVE/MOBILITY

980000 UNKNOWN OR OTHER

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe

350000 EQUIPMENT

Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been di

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r

130000 VISIBILITY

Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.

010000 STEERING

Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the

356000 EQUIPMENT ADAPTIVE/MOBILITY

120000 EXTERIOR LIGHTING

Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa

220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

356000 EQUIPMENT ADAPTIVE/MOBILITY

In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.

980000 UNKNOWN OR OTHER

In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.

110000 ELECTRICAL SYSTEM

In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.

100000 POWER TRAIN

Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi

110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

350000 EQUIPMENT

100000 POWER TRAIN

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

060000 ENGINE AND ENGINE COOLING

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

030000 BRAKES (PWS)

350000 EQUIPMENT

MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part wil

030000 BRAKES (PWS)

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

120000 EXTERIOR LIGHTING

060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

060000 ENGINE AND ENGINE COOLING

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

120000 EXTERIOR LIGHTING

020000 SUSPENSION

Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a tu

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

220000 SEATS

Some customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.

110000 ELECTRICAL SYSTEM

Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

060000 ENGINE AND ENGINE COOLING

120000 EXTERIOR LIGHTING

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

170000 LATCHES/LOCKS/LINKAGES

356000 EQUIPMENT ADAPTIVE/MOBILITY

Connected Services, Frequently Asked Questions (FAQ)

060000 ENGINE AND ENGINE COOLING

Connected Services, Frequently Asked Questions (FAQ)

356000 EQUIPMENT ADAPTIVE/MOBILITY

IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23)

110000 ELECTRICAL SYSTEM

IN-VEHICLE NETWORK MALFUNCTION AND MASTER WARNING LIGHT ON. DTC U3000:04 STORED (DOES NOT APPLY TO 09-001/23)

190000 TIRES

Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be

200000 WHEELS

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

120000 EXTERIOR LIGHTING

170000 LATCHES/LOCKS/LINKAGES

Showing 100 of 585 bulletins.

MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls

3,286 Total Complaints

0 Investigations

197 Reported Crashes

32 Reported Fires

1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	20	View
2025	0	57	View
2024	0	67	View
2023	0	91	View
2022	0	84	View
2021 (current)	0	200
2020	0	153	View
2019	2	364	View
2018	3	475	View
2017	1	195	View
2016	5	628	View
2015	4	167	View
2014	4	492	View
2013	1	292	View
2012	0	1	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 MAZDA CX-5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2021 MAZDA CX-5

Safety Technology

Technical Service Bulletins, 2021 MAZDA CX-5

Most Affected Components

MAZDA CX-5 - All Years Overview

MAZDA CX-5 - Year by Year

Other MAZDA Models