2022 MAZDA CX-5
0 recalls, 83 complaints - 316 TSBs - 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
83 total complaints
9 crashes 1 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 16 |
| ENGINE | 15 |
| SERVICE BRAKES | 6 |
| VEHICLE SPEED CONTROL | 5 |
| POWER TRAIN | 4 |
| UNKNOWN OR OTHER | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| EXTERIOR LIGHTING | 3 |
| FUEL SYSTEM, GASOLINE | 3 |
| AIR BAGS | 2 |
ELECTRICAL SYSTEM
Jun 23, 2026
Incident date: Mar 1, 2026
The contact owns a 2021 Honda Pilot. The contact stated that while driving at various speeds, the vehicle unintendedly accelerated without the driver depressing the accelerator pedal. The security alarm randomly activated while the vehicle was parked and turned off. The check engine warning light wa... Read more
EXTERIOR LIGHTING
Jun 2, 2026
Incident date: Mar 27, 2026
The mechanical motor assembly inside the adaptive front-lighting headlamp unit has failed on my 2022 Mazda CX-5. This mechanical malfunction severely compromises nighttime driving illumination, creating a direct road hazard by reducing forward visibility during essential evening commutes. An initi... Read more
VISIBILITY/WIPER
Jun 2, 2026
Incident date: Mar 27, 2026
The mechanical motor assembly inside the adaptive front-lighting headlamp unit has failed on my 2022 Mazda CX-5. This mechanical malfunction severely compromises nighttime driving illumination, creating a direct road hazard by reducing forward visibility during essential evening commutes. An initi... Read more
ENGINE
May 16, 2026
Incident date: May 11, 2026
Timing chain cover ended up leaking oil everywhere. Was told this was a known issue with Mazda CX-5 and there was even a service bulletin out.
ENGINE
May 7, 2026
Incident date: Apr 15, 2026
Coolant and oil completely gone. Mechanic says the engine has froze up from timing chain jump. Suv is a 2017 ford escape with 54000 miles on it. Oil has been changed every 5000 miles.no leaks showed up on ground until Saturday and it was not noticed until today. The coolant was checked in February f... Read more
SUSPENSION
Apr 27, 2026
Incident date: Apr 24, 2026
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 26V101000 (Suspension); however, the part... Read more
ELECTRICAL SYSTEM
Apr 27, 2026
Incident date: Apr 5, 2026
Complete failure and shut down of all systems while driving through an intersection. Result found by dealer: Frayed wiring harness on right side of engine rubbing near exhaust parts. Known problem in several models of Jeep due to TBS issued to dealers. Jeep failed in intersection in [XXX] and wa... Read more
ENGINE
Apr 20, 2026
Incident date: Apr 14, 2026
Coolant leaking from the upper radiator inlet hose connection. The Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC).
ENGINE
Apr 14, 2026
Incident date: Apr 10, 2026
On April 7, 2026, the vehicle experienced a 'quiet fade out' stall while in motion, resulting in a total loss of motive power. The dealership (DCH Kia of Temecula) confirmed cylinder scoring and referenced Techline Case 26022952. This failure is identical to the conditions described in the NHTSA Cam... Read more
POWER TRAIN
Apr 13, 2026
Incident date: Jan 1, 2026
I brought my vehicle to Ford Motor Place in Webster Massachusetts to do two recalls, my car was driving normally before the recall service. Immediately after recall work, it does not run properly. The dealer claims transmission failure without prior symptoms. The vehicle only has 70,000 miles.
SERVICE BRAKES
Apr 7, 2026
Incident date: Apr 7, 2026
I am reporting a recurring safety issue with the vehicle’s auto engine stop/start system. When the vehicle comes to a stop, the engine sometimes shuts off normally (other time only the auto-brakes engage, but engine stays on), but then the system behaves unpredictably. The engine attempts to resta... Read more
ENGINE
Apr 7, 2026
Incident date: Apr 7, 2026
Noticed symptoms about a week before I had it towed to a garage for what I thought was a timing chain tensioner, Tech scoped it and found out it was much worse.
ELECTRICAL SYSTEM
Mar 13, 2026
Incident date: Jan 10, 2026
Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is... Read more
FUEL SYSTEM, GASOLINE
Mar 9, 2026
Incident date: Mar 4, 2026
The contact owns a 2025 Subaru Forester. The contact stated that while the vehicle was parked, the contact became aware there were paint bubbles near the fuel cap and near the bumper below, where the paint was also tarnished. Additionally, there was condensation found under the fuel tank. The vehicl... Read more
UNKNOWN OR OTHER
Feb 6, 2026
Incident date: Jan 30, 2026
The rear portion of the panoramic moonroof shattered spontaneously while the vehicle was being operated, without any impact or external cause.
STEERING
Jan 25, 2026
Incident date: Oct 5, 2025
lost steering twice while driving, brought truck to dealer and they put it on there computer and reprogramed and worked for a little while and it went again. costing me 120 dollars for the to program it.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 23, 2026
Incident date: Jan 23, 2026
While driving at normal road speed, the vehicle suddenly displayed multiple warnings at the same time indicating that AdvanceTrac (electronic stability control), traction control, and ABS were disabled, and the vehicle entered a reduced functionality state. These warnings appeared simultaneously wit... Read more
ELECTRICAL SYSTEM
Jan 21, 2026
Incident date: Nov 7, 2025
The driver’s seat / passenger seat assembly, including seat rails, mounting brackets, and Smart Junction Box (SJB) connections if electrical adjustment was involved, completely failed during a crash. The seat lifted off the floor anchors and almost entirely came apart, including both the seat cush... Read more
Crash
2 injured
POWER TRAIN
Jan 16, 2026
Incident date: Dec 30, 2025
The transmission is shaky, Lower gears the truck seems to fight it way into the next gear, I feel this is happening around 3 to 5 gears. One garage told me the power converter was failing. I changed the transmission fluid and filter and it got better, but sill, this is an expensive truck. Th... Read more
ELECTRICAL SYSTEM
Jan 7, 2026
Incident date: Dec 1, 2025
The dashboard display screen that shows gas gauge, mileage, clock, MPH, and oil life glitches on and off, is at times completely blank, and sometimes shows gibberish or incorrect information. Sometimes it works, but over the past 2-3 years it happens progressively more. My vehicle is about 6 years o... Read more
ELECTRICAL SYSTEM
Dec 20, 2025
Incident date: Nov 25, 2025
NHTSA Recall Number25V-741 URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. The information I have received from Jeep is that they currently dot have t... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 5, 2025
Incident date: Dec 5, 2025
At a stop, the car began rapid acceleration by itself, the auto emergency brake began but it bypassed it and began accelerating again causing me to rear end someone at a red light
Crash
VEHICLE SPEED CONTROL
Sep 25, 2025
Incident date: Sep 24, 2025
When in cruise control, any speed, car suddenly accelerates This happens while driving, or sometimes after stopping and then resuming previous set speed. For example I was driving in cruise control at 38 mph, when the car suddenly sped to 50mph. Or when on a highway, driving at 55mph, the car sud... Read more
SEAT BELTS
Sep 10, 2025
Incident date: Sep 8, 2025
The contact owns a 2022 Honda Odyssey. The contact stated that while operating the vehicle, the front driver’s side seat belt buckle unexpectedly unlatched. The failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure,... Read more
ENGINE
Aug 26, 2025
Incident date: Aug 26, 2025
While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted. In M... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
Aug 18, 2025
Incident date: Aug 18, 2025
The contact owns a 2026 Chevrolet Silverado EV. The contact stated that while driving at an undisclosed speed and towing, the adaptive cruise control set speed independently decreased. No warning lights were illuminated. The adaptive cruise control was set at 65 MPH, and the adaptive cruise control ... Read more
ELECTRICAL SYSTEM
Jul 19, 2025
Incident date: Jul 18, 2025
screen stopped working suddenly. will randomly flash bright blue or a gray static, then go back to black.
ENGINE
Jun 29, 2025
Incident date: Jun 22, 2025
Had to replace motor. Had to replace the vibrater in the seat. Had to replace transmission. Electric shorted
SEATS
Jun 29, 2025
Incident date: Jun 22, 2025
Had to replace motor. Had to replace the vibrater in the seat. Had to replace transmission. Electric shorted
UNKNOWN OR OTHER
Jun 24, 2025
Incident date: Jun 24, 2025
I am reporting serious and recurring electrical and system failures in my leased 2024 Dodge Charger Daytona Scat Pack EV, leased March 18, 2025. The vehicle has consistently experienced critical malfunctions that pose a threat to driver and public safety. The most dangerous issue is intermittent co... Read more
ELECTRICAL SYSTEM
Jun 24, 2025
Incident date: Jun 24, 2025
I am reporting serious and recurring electrical and system failures in my leased 2024 Dodge Charger Daytona Scat Pack EV, leased March 18, 2025. The vehicle has consistently experienced critical malfunctions that pose a threat to driver and public safety. The most dangerous issue is intermittent co... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jun 24, 2025
Incident date: Jun 24, 2025
Parking assist camera often does not turn on when car is placed in reverse. The "camera temporarily unavailable" message appears. This car has been updated with the V3.6.4 software "fix" for this problem. It has gotten worse since the installation of this new version. Failure of this system puts... Read more
VEHICLE SPEED CONTROL
Jun 5, 2025
Incident date: Aug 31, 2024
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing v... Read more
Crash
FORWARD COLLISION AVOIDANCE: WARNINGS
Mar 4, 2025
Incident date: Mar 4, 2025
During a red light stop, car took off with a massive acceleration after release of breaks and hit the car standing in front of it, causing a significant damage to the front of the car. None of the accident prevention systems, emergency breaks were triggered or activated. Car is equipped with acciden... Read more
Crash
STRUCTURE
Mar 4, 2025
Incident date: Feb 24, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal... Read more
BACK OVER PREVENTION: WARNINGS
Jan 19, 2025
Incident date: Jan 10, 2025
When I was backing out of a parking spot the rear collision detection went off without any obstructions behind me. Although I was safe this could of caused bigger issues.
STEERING
Jan 7, 2025
Incident date: Jan 7, 2025
Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30..
POWER TRAIN
Dec 26, 2024
Incident date: Dec 26, 2024
While driving down the highway, the vehicle significantly lost power while going up a hill, so much so that I had to downshift into 2nd gear in order to maintain and not lose speed. This is incredibly dangerous as I was only able to climb the hill at about 20 mph while the flow over traffic was 55 m... Read more
ENGINE
Dec 26, 2024
Incident date: Dec 26, 2024
While driving down the highway, the vehicle significantly lost power while going up a hill, so much so that I had to downshift into 2nd gear in order to maintain and not lose speed. This is incredibly dangerous as I was only able to climb the hill at about 20 mph while the flow over traffic was 55 m... Read more
ELECTRICAL SYSTEM
Dec 23, 2024
Incident date: Dec 23, 2024
Since I have picked up my Winnebago Ekko (motorhome) on [XXX] from Lichtsinn RV in Forest City, Iowa (1 mile from the factory) it has had numerous electrical fires in the kitchen and also has had no fewer than the 4 separate strains of mold growing throughout the motorhome as evidenced by the result... Read more
Fire
ENGINE
Dec 21, 2024
Incident date: Dec 21, 2024
Oil light is on after 65k miles , defective component recalled in Korea already
EXTERIOR LIGHTING
Dec 15, 2024
Incident date: Dec 4, 2024
Headlights don't dim in the auto function when there is oncoming traffic. Lights cycle from dim to bright when no oncoming traffic is present. This is an ongoing problem that presents every time the vehicle is driven at night.
VEHICLE SPEED CONTROL
Dec 15, 2024
Incident date: Dec 4, 2024
Vehicle fails to accelerate sometimes when gas pedal is pressed.
FUEL/PROPULSION SYSTEM
Dec 15, 2024
Incident date: Dec 4, 2024
While driving a notice to park the car and call for maintenance came up then while I was trying to get to safe stopping point the car went on to neutral and shut down while I was at speed. I turned the car back on and moved it to safety and called for roadside assistance
ELECTRICAL SYSTEM
Nov 26, 2024
Incident date: Nov 26, 2024
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could n... Read more
ELECTRICAL SYSTEM
Nov 15, 2024
Incident date: Aug 28, 2024
Vehicle constantly overheats and causes charger to overheat. This causes the charging rate to reduce constantly. Home infrastructure has been checked and confirmed to be wired properly by multiple electricians. The suspension makes lots of noises and is a rough ride despite being constantly checke... Read more
ENGINE
Oct 28, 2024
Incident date: Oct 25, 2024
I had a terrible BMW X3 (2013) Engine timing chain failure leading to Engine failure (known BMW X3 N20 engine time chain and engine coolant pump defect). The Car is non drivable and had to be towed to BMW Cleveland dealership and should be available for inspection. While driving on busy [XXX] , sudd... Read more
SERVICE BRAKES
Apr 16, 2024
Incident date: Apr 4, 2024
Ncfjj HD el n m a de no jabón
UNKNOWN OR OTHER
Apr 5, 2024
Incident date: Apr 4, 2024
I was taking my son to work and I heard my sunroof open and close when the controls were not being touched . I’m afraid if it opens and it closes on its own that it could fly off my car and hit someone else’s car and possibly injure some one .
SERVICE BRAKES, HYDRAULIC
Apr 5, 2024
Incident date: Apr 4, 2024
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 37 MPH, the window malfunctioned, and the headlights and every light inside the vehicle flickered and dimmed. The... Read more
Showing 50 of 83 complaints.
NHTSA Safety Ratings, 2022 MAZDA CX-5
2022 Mazda CX-5 SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2022 MAZDA CX-5
316 manufacturer communications from 191 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 85 |
| 060000 ENGINE AND ENGINE COOLING | 37 |
| 350000 EQUIPMENT | 21 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 15 |
| 120000 EXTERIOR LIGHTING | 15 |
| 100000 POWER TRAIN | 12 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 11 |
| 200000 WHEELS | 10 |
09-001-24c
Apr 26, 2024
980000 UNKNOWN OR OTHER
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
07-003-24
Apr 22, 2024
980000 UNKNOWN OR OTHER
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
07-003-24
Apr 22, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
SA-024-24
Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their v
SA-017-24a
Apr 11, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a
Apr 11, 2024
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a
Apr 11, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-022-24
Apr 10, 2024
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
09-022-24
Apr 8, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona
09-022-24
Apr 8, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona
09-001-24b
Mar 14, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-017-24
Mar 14, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
350000 EQUIPMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-016-24
Mar 8, 2024
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
PF-24-03
Mar 6, 2024
100000 POWER TRAIN
Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop
09-014-24
Mar 5, 2024
162000 STRUCTURE:BODY
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
SA-009-24a
Feb 21, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-014-24
Feb 16, 2024
200000 WHEELS
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24
Feb 16, 2024
192000 TIRES:SIDEWALL
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24
Feb 16, 2024
190000 TIRES
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-013-24
Feb 16, 2024
200000 WHEELS
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24
Feb 16, 2024
190000 TIRES
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24
Feb 16, 2024
020000 SUSPENSION
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
09-001-24a
Feb 13, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-011-24
Feb 12, 2024
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
190000 TIRES
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24
Feb 12, 2024
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-009-24
Feb 8, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24
Feb 8, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
09-006-24
Feb 2, 2024
170000 LATCHES/LOCKS/LINKAGES
Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se
09-006-24
Feb 2, 2024
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se
SA-006-24
Feb 1, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-006-24
Feb 1, 2024
110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
06-001-24
Jan 23, 2024
010000 STEERING
Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
09-001-24
Jan 10, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
09-001-24
Jan 10, 2024
980000 UNKNOWN OR OTHER
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
09-001-24
Jan 10, 2024
110000 ELECTRICAL SYSTEM
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
01-005-23a
Dec 20, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe
09-001-23a
Dec 18, 2023
350000 EQUIPMENT
Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been di
09-001-23a
Dec 18, 2023
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been di
09-023-23b
Dec 18, 2023
110000 ELECTRICAL SYSTEM
Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after sta
09-023-23b
Dec 18, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after sta
SA-021-23b
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger symptom troubleshooting
SA-015-23e
Dec 7, 2023
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-015-23e
Dec 7, 2023
353000 EQUIPMENT:ELECTRICAL
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-021-23b
Dec 7, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Qi Wireless Charger symptom troubleshooting
SA-025-23a
Dec 5, 2023
110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-025-23a
Dec 5, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-081-23
Dec 5, 2023
060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r
SA-079-23
Dec 1, 2023
130000 VISIBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
SA-079-23
Dec 1, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
06-004-23b
Dec 1, 2023
010000 STEERING
Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
09-041-23
Nov 27, 2023
120000 EXTERIOR LIGHTING
Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa
09-007-23c
Nov 20, 2023
220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-027-23c
Nov 14, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c
Nov 14, 2023
980000 UNKNOWN OR OTHER
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c
Nov 14, 2023
110000 ELECTRICAL SYSTEM
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
05-005-23a
Nov 14, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
01-007-23a
Nov 7, 2023
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-007-23a
Nov 7, 2023
350000 EQUIPMENT
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
05-005-23
Oct 31, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
SA-009-23i
Oct 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23i
Oct 23, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
02-003-23
Oct 17, 2023
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-032-23a
Oct 11, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a
Oct 11, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-042-23a
Oct 6, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
09-015-23c
Oct 6, 2023
120000 EXTERIOR LIGHTING
Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matte
SA-003-23a
Sep 15, 2023
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
PF-23-09
Sep 14, 2023
350000 EQUIPMENT
MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part wil
04-001-23b
Sep 13, 2023
030000 BRAKES (PWS)
Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
SA-039-23a
Sep 13, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a
Sep 13, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
09-015-23b
Aug 29, 2023
120000 EXTERIOR LIGHTING
Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matte
SA-009-23h
Aug 28, 2023
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23h
Aug 28, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-050-23
Aug 28, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about scratches on the instrument cluster lens.
SA-009-23h
Aug 28, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-021-23a
Aug 28, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting
SA-021-23b
Aug 28, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting
SA-037-23a
Aug 16, 2023
060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem
SA-009-23g
Aug 15, 2023
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23g
Aug 15, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23g
Aug 15, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-044-23
Jul 28, 2023
020000 SUSPENSION
Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a tu
09-015-23a
Jul 26, 2023
120000 EXTERIOR LIGHTING
Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matte
SA-042-23
Jul 21, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
SA-040-23
Jul 14, 2023
220000 SEATS
Some customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.
SA-027-23b
Jul 11, 2023
110000 ELECTRICAL SYSTEM
Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".
Showing 100 of 316 bulletins.
MAZDA CX-5 - All Years Overview
Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).
20
Total Recalls
3,259
Total Complaints
0
Investigations
197
Reported Crashes
29
Reported Fires
1
Reported Deaths
MAZDA CX-5 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.