2022 MAZDA CX-5

0 recalls, 84 complaints - 316 TSBs - 5/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

84 total complaints 8 crashes 1 fires 1 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM13
ENGINE12
SERVICE BRAKES6
VEHICLE SPEED CONTROL6
UNKNOWN OR OTHER6
POWER TRAIN5
FUEL/PROPULSION SYSTEM4
AIR BAGS3
STRUCTURE:BODY2
FUEL SYSTEM, GASOLINE2
Insert, Padding Aug 29, 2026
Incident date: Jul 31, 2026
Uppababy markets their removable padding and fabric as washing machine friendly. Fabric was washed one time in the washer and the sharp Velcro stuck to the back of the fabric, ripping it. Brand new aria v2 car seat!
ENGINE Jun 23, 2026
Incident date: Mar 1, 2026
The thermostat malfunctioned causing an error message regarding “steering assist is reduced”. When I parked and turned off, the engine fan continued to run. When car was restarted, the temp gauge inside was stuck at C. Took to dealership and they assessed. They repaired the thermostat under ... Read more
VEHICLE SPEED CONTROL Jun 2, 2026
Incident date: Mar 27, 2026
The vehicle is new Porsche Certified pre-owned 2025 Porsche Panamera turbo with Porsche active suspension management. Vehicle has 2000 miles on the odometer. The car was at the dealer for an issue related to its online connectivity. As this was worked upon, I was allowed to pick up the car. At that ... Read more
SUSPENSION Jun 2, 2026
Incident date: Mar 27, 2026
The vehicle is new Porsche Certified pre-owned 2025 Porsche Panamera turbo with Porsche active suspension management. Vehicle has 2000 miles on the odometer. The car was at the dealer for an issue related to its online connectivity. As this was worked upon, I was allowed to pick up the car. At that ... Read more
UNKNOWN OR OTHER May 16, 2026
Incident date: May 11, 2026
am filing a formal complaint regarding an official software update provided by Hyundai that completely corrupted the infotainment/head unit system in my 2017 Hyundai Santa Fe Sport. I purchased this vehicle from CarMax less than three weeks ago. The vehicle came equipped with Hyundai Blue Link, so I... Read more
ENGINE May 7, 2026
Incident date: Apr 15, 2026
I took my vehicle in for service because cylinder 6 had a misfire and the dealership told me that the Catalytic Converter failed internally and stated it can happen at anytime and it sends metal into the engine causing damage.
SEAT BELTS Apr 27, 2026
Incident date: Apr 24, 2026
Unknown
POWER TRAIN Apr 27, 2026
Incident date: Apr 5, 2026
I purchased this 2024 Kia Carnival on 2/7/2026 with less than 10K miles. The vehicle has died while I was driving 4 different times. Twice each day that it happened. The first time was on 4/7/26. My car died on the way home from getting my kids from school after fixing a flat tire. The check engine ... Read more
SERVICE BRAKES, HYDRAULIC Apr 20, 2026
Incident date: Apr 14, 2026
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 35 - 45 MPH, the brakes became inoperable. The low brake fluid message was displayed. There was an audible chime coming from the vehicle. The brake fluid reservoir was very low. The vehicle was taken to an indepe... Read more
POWER TRAIN Apr 14, 2026
Incident date: Apr 10, 2026
On April 7, 2026, the vehicle experienced a 'quiet fade out' stall while in motion, resulting in a total loss of motive power. The dealership (DCH Kia of Temecula) confirmed cylinder scoring and referenced Techline Case 26022952. This failure is identical to the conditions described in the NHTSA Cam... Read more
ENGINE Apr 13, 2026
Incident date: Jan 1, 2026
Head gasket has blown. No reason for it to. Car has just At 100,000 miles.
ENGINE Apr 7, 2026
Incident date: Apr 7, 2026
Noticed symptoms about a week before I had it towed to a garage for what I thought was a timing chain tensioner, Tech scoped it and found out it was much worse.
ELECTRICAL SYSTEM Apr 7, 2026
Incident date: Apr 7, 2026
Power tailgate opens and closes by itself. Safety of others is at risk if materials fall out on the road while driving if the tailgate opens by itself. There has been a recall for this but my truck vin is not included yet had the same issue. No warning when tailgate started having issues.
POWER TRAIN Mar 13, 2026
Incident date: Jan 10, 2026
Wife was driving car and the steering locked up and she could not turn it for about 5 seconds. second issue was put it in reverse and it would not come out of reverse, she had to turn car off and on 3 times to get it to put it in park or drive. I ran this through my Claude AI and it says this is... Read more
FUEL/PROPULSION SYSTEM Mar 9, 2026
Incident date: Mar 4, 2026
The car is a 2022 with only 17k miles it started by smelling like gas really bad in the car and outside of it and eventually leaking gas badly so i took it into the dealership and it turns out there is a defective weld on the fuel filler neck and it had been leaking for a while. It was a major fire ... Read more
SEATS Feb 6, 2026
Incident date: Jan 30, 2026
The second row seats where my children are seated are deemed unsafe and therefore unusable by Toyota. My vehicle has been out of service since October 17, 2025 due to a safety recall. The manufacturer has not provided a repair within a reasonable time. I have been placed in a rental vehicle that is... Read more
VISIBILITY/WIPER Jan 25, 2026
Incident date: Oct 5, 2025
My back windshield shattered while driving at 25 miles an hour with no other cars around me. Sounded like a gunshot.
SERVICE BRAKES Jan 23, 2026
Incident date: Jan 23, 2026
I was in the parking lot of my local grocery store, and the truck all of a sudden gave me an indicator that there is a "park brake fault-service now." I was stranded and had to have someone pick me up for this, This is after hours so I cannot call the Ford dealership until the following day. I now ... Read more
ELECTRICAL SYSTEM Jan 21, 2026
Incident date: Nov 7, 2025
This complaint concerns a 2016 Nissan Rogue purchased from a used-vehicle dealership and involves safety-related defects present at or shortly after sale, raising concerns regarding inspection adequacy, disclosure accuracy, and systemic sales practices. Within days of purchase, the vehicle exhibite... Read more
AIR BAGS Jan 16, 2026
Incident date: Dec 30, 2025
Traction control didn’t work, and the large OEM seats did not hug my body as advertised, causing bodily injury when struck by another vehicle, “t-bone” on passenger side.
Crash 1 injured
UNKNOWN OR OTHER Jan 7, 2026
Incident date: Dec 1, 2025
The dashboard display screen that shows gas gauge, mileage, clock, MPH, and oil life glitches on and off, is at times completely blank, and sometimes shows gibberish or incorrect information. Sometimes it works, but over the past 2-3 years it happens progressively more. My vehicle is about 6 years o... Read more
ELECTRICAL SYSTEM Dec 20, 2025
Incident date: Nov 25, 2025
Dear Sir or Madam, I am writing to formally file a safety complaint regarding unresolved factory recalls on my Jeep vehicle, for which I have already received official recall notifications from the manufacturer. Upon receiving the recall notices, I promptly contacted and visited an authorized Jeep... Read more
FUEL/PROPULSION SYSTEM Dec 5, 2025
Incident date: Dec 5, 2025
All the warning lights came on. I took the vehicle to the dealer for diagnosis. They told me that the problem was the fuel injectors. The vehicle only has 40,000 miles. They said there was a factory problem with the programming in the ECU and they are aware of the problem. They have issued an extend... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Sep 25, 2025
Incident date: Sep 24, 2025
When in cruise control, any speed, car suddenly accelerates This happens while driving, or sometimes after stopping and then resuming previous set speed. For example I was driving in cruise control at 38 mph, when the car suddenly sped to 50mph. Or when on a highway, driving at 55mph, the car sud... Read more
VEHICLE SPEED CONTROL Sep 10, 2025
Incident date: Sep 8, 2025
The contact owns a 2014 Ford Mustang. The contact stated that while the vehicle was parked and occupied or while driving, the vehicle accelerated independently. A dealer was contacted. The vehicle was towed to the residence and then was towed the following day to a dealer to be diagnosed; however, t... Read more
FUEL/PROPULSION SYSTEM Aug 26, 2025
Incident date: Aug 26, 2025
While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted. In M... Read more
STEERING Aug 18, 2025
Incident date: Aug 18, 2025
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that while the vehicle was at the dealer for maintenance, the contact requested the independent mechanic to run a diagnostic test on the vehicle. The contact was informed that the steering knuckle was fractured. While an indepe... Read more
UNKNOWN OR OTHER Jul 19, 2025
Incident date: Jul 18, 2025
Persistent and Excessive Speaker Noise in Honda Accord My Honda Accord is experiencing a severe and persistent issue with extremely loud, constant static noise emanating from all speakers, even when the radio is turned completely off. This pervasive noise is not only a significant nuisance but also... Read more
ELECTRICAL SYSTEM Jun 29, 2025
Incident date: Jun 22, 2025
Had to replace motor. Had to replace the vibrater in the seat. Had to replace transmission. Electric shorted
SEATS Jun 29, 2025
Incident date: Jun 22, 2025
Had to replace motor. Had to replace the vibrater in the seat. Had to replace transmission. Electric shorted
UNKNOWN OR OTHER Jun 24, 2025
Incident date: Jun 24, 2025
I am reporting serious and recurring electrical and system failures in my leased 2024 Dodge Charger Daytona Scat Pack EV, leased March 18, 2025. The vehicle has consistently experienced critical malfunctions that pose a threat to driver and public safety. The most dangerous issue is intermittent co... Read more
ELECTRICAL SYSTEM Jun 24, 2025
Incident date: Jun 24, 2025
I am reporting serious and recurring electrical and system failures in my leased 2024 Dodge Charger Daytona Scat Pack EV, leased March 18, 2025. The vehicle has consistently experienced critical malfunctions that pose a threat to driver and public safety. The most dangerous issue is intermittent co... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Jun 24, 2025
Incident date: Jun 24, 2025
Parking assist camera often does not turn on when car is placed in reverse. The "camera temporarily unavailable" message appears. This car has been updated with the V3.6.4 software "fix" for this problem. It has gotten worse since the installation of this new version. Failure of this system puts... Read more
VEHICLE SPEED CONTROL Jun 5, 2025
Incident date: Aug 31, 2024
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing v... Read more
Crash
FORWARD COLLISION AVOIDANCE: WARNINGS Mar 4, 2025
Incident date: Mar 4, 2025
During a red light stop, car took off with a massive acceleration after release of breaks and hit the car standing in front of it, causing a significant damage to the front of the car. None of the accident prevention systems, emergency breaks were triggered or activated. Car is equipped with acciden... Read more
Crash
STRUCTURE Mar 4, 2025
Incident date: Feb 24, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deal... Read more
BACK OVER PREVENTION: WARNINGS Jan 19, 2025
Incident date: Jan 10, 2025
When I was backing out of a parking spot the rear collision detection went off without any obstructions behind me. Although I was safe this could of caused bigger issues.
STEERING Jan 7, 2025
Incident date: Jan 7, 2025
Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30..
POWER TRAIN Dec 26, 2024
Incident date: Dec 26, 2024
While driving down the highway, the vehicle significantly lost power while going up a hill, so much so that I had to downshift into 2nd gear in order to maintain and not lose speed. This is incredibly dangerous as I was only able to climb the hill at about 20 mph while the flow over traffic was 55 m... Read more
ENGINE Dec 26, 2024
Incident date: Dec 26, 2024
While driving down the highway, the vehicle significantly lost power while going up a hill, so much so that I had to downshift into 2nd gear in order to maintain and not lose speed. This is incredibly dangerous as I was only able to climb the hill at about 20 mph while the flow over traffic was 55 m... Read more
ELECTRICAL SYSTEM Dec 23, 2024
Incident date: Dec 23, 2024
Since I have picked up my Winnebago Ekko (motorhome) on [XXX] from Lichtsinn RV in Forest City, Iowa (1 mile from the factory) it has had numerous electrical fires in the kitchen and also has had no fewer than the 4 separate strains of mold growing throughout the motorhome as evidenced by the result... Read more
Fire
ENGINE Dec 21, 2024
Incident date: Dec 21, 2024
Oil light is on after 65k miles , defective component recalled in Korea already
EXTERIOR LIGHTING Dec 15, 2024
Incident date: Dec 4, 2024
Headlights don't dim in the auto function when there is oncoming traffic. Lights cycle from dim to bright when no oncoming traffic is present. This is an ongoing problem that presents every time the vehicle is driven at night.
VEHICLE SPEED CONTROL Dec 15, 2024
Incident date: Dec 4, 2024
Vehicle fails to accelerate sometimes when gas pedal is pressed.
FUEL/PROPULSION SYSTEM Dec 15, 2024
Incident date: Dec 4, 2024
While driving a notice to park the car and call for maintenance came up then while I was trying to get to safe stopping point the car went on to neutral and shut down while I was at speed. I turned the car back on and moved it to safety and called for roadside assistance
ELECTRICAL SYSTEM Nov 26, 2024
Incident date: Nov 26, 2024
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could n... Read more
ELECTRICAL SYSTEM Nov 15, 2024
Incident date: Aug 28, 2024
Vehicle constantly overheats and causes charger to overheat. This causes the charging rate to reduce constantly. Home infrastructure has been checked and confirmed to be wired properly by multiple electricians. The suspension makes lots of noises and is a rough ride despite being constantly checke... Read more
ENGINE Oct 28, 2024
Incident date: Oct 25, 2024
I had a terrible BMW X3 (2013) Engine timing chain failure leading to Engine failure (known BMW X3 N20 engine time chain and engine coolant pump defect). The Car is non drivable and had to be towed to BMW Cleveland dealership and should be available for inspection. While driving on busy [XXX] , sudd... Read more
SERVICE BRAKES Apr 16, 2024
Incident date: Apr 4, 2024
Ncfjj HD el n m a de no jabón
UNKNOWN OR OTHER Apr 5, 2024
Incident date: Apr 4, 2024
I was taking my son to work and I heard my sunroof open and close when the controls were not being touched . I’m afraid if it opens and it closes on its own that it could fly off my car and hit someone else’s car and possibly injure some one .

Showing 50 of 84 complaints.

NHTSA Safety Ratings, 2022 MAZDA CX-5

2022 Mazda CX-5 SUV AWD

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 16.9%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2022 MAZDA CX-5

316 manufacturer communications from 191 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM85
060000 ENGINE AND ENGINE COOLING37
350000 EQUIPMENT21
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT15
120000 EXTERIOR LIGHTING15
100000 POWER TRAIN12
356000 EQUIPMENT ADAPTIVE/MOBILITY11
200000 WHEELS10
09-001-24c Apr 26, 2024
980000 UNKNOWN OR OTHER
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
07-003-24 Apr 22, 2024
980000 UNKNOWN OR OTHER
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
07-003-24 Apr 22, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
SA-024-24 Apr 19, 2024
060000 ENGINE AND ENGINE COOLING
A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their v
SA-017-24a Apr 11, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a Apr 11, 2024
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24a Apr 11, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-022-24 Apr 10, 2024
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
09-022-24 Apr 8, 2024
170000 LATCHES/LOCKS/LINKAGES
Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona
09-022-24 Apr 8, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona
09-001-24b Mar 14, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-017-24 Mar 14, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24 Mar 14, 2024
350000 EQUIPMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24 Mar 14, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-017-24 Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / St
SA-016-24 Mar 8, 2024
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
PF-24-03 Mar 6, 2024
100000 POWER TRAIN
Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop
09-014-24 Mar 5, 2024
162000 STRUCTURE:BODY
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
SA-009-24a Feb 21, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a Feb 21, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a Feb 21, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24a Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-014-24 Feb 16, 2024
200000 WHEELS
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24 Feb 16, 2024
192000 TIRES:SIDEWALL
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-014-24 Feb 16, 2024
190000 TIRES
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-013-24 Feb 16, 2024
200000 WHEELS
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24 Feb 16, 2024
190000 TIRES
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-013-24 Feb 16, 2024
020000 SUSPENSION
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
09-001-24a Feb 13, 2024
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-011-24 Feb 12, 2024
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
190000 TIRES
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-009-24 Feb 8, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24 Feb 8, 2024
350000 EQUIPMENT
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24 Feb 8, 2024
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
SA-009-24 Feb 8, 2024
060000 ENGINE AND ENGINE COOLING
Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not
09-006-24 Feb 2, 2024
170000 LATCHES/LOCKS/LINKAGES
Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se
09-006-24 Feb 2, 2024
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se
SA-006-24 Feb 1, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SA-006-24 Feb 1, 2024
110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
06-001-24 Jan 23, 2024
010000 STEERING
Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
09-001-24 Jan 10, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
09-001-24 Jan 10, 2024
980000 UNKNOWN OR OTHER
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
09-001-24 Jan 10, 2024
110000 ELECTRICAL SYSTEM
Some customers may experience a a??Telematics Malfunctiona?? message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
01-005-23a Dec 20, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe
09-001-23a Dec 18, 2023
350000 EQUIPMENT
Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been di
09-001-23a Dec 18, 2023
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit an a??In Vehicle Network Malfunctiona?? message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been di
09-023-23b Dec 18, 2023
110000 ELECTRICAL SYSTEM
Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after sta
09-023-23b Dec 18, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after sta
SA-021-23b Dec 7, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger symptom troubleshooting
SA-015-23e Dec 7, 2023
110000 ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-015-23e Dec 7, 2023
353000 EQUIPMENT:ELECTRICAL
Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not
SA-021-23b Dec 7, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Qi Wireless Charger symptom troubleshooting
SA-025-23a Dec 5, 2023
110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-025-23a Dec 5, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update
SA-081-23 Dec 5, 2023
060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r
SA-079-23 Dec 1, 2023
130000 VISIBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
SA-079-23 Dec 1, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
06-004-23b Dec 1, 2023
010000 STEERING
Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
09-041-23 Nov 27, 2023
120000 EXTERIOR LIGHTING
Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa
09-007-23c Nov 20, 2023
220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-027-23c Nov 14, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c Nov 14, 2023
980000 UNKNOWN OR OTHER
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
SA-027-23c Nov 14, 2023
110000 ELECTRICAL SYSTEM
In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
05-005-23a Nov 14, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
01-007-23a Nov 7, 2023
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-007-23a Nov 7, 2023
350000 EQUIPMENT
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
05-005-23 Oct 31, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
SA-009-23i Oct 23, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23i Oct 23, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
02-003-23 Oct 17, 2023
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-032-23a Oct 11, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a Oct 11, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a Oct 11, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-042-23a Oct 6, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
09-015-23c Oct 6, 2023
120000 EXTERIOR LIGHTING
Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matte
SA-003-23a Sep 15, 2023
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
PF-23-09 Sep 14, 2023
350000 EQUIPMENT
MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part wil
04-001-23b Sep 13, 2023
030000 BRAKES (PWS)
Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
SA-039-23a Sep 13, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a Sep 13, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
09-015-23b Aug 29, 2023
120000 EXTERIOR LIGHTING
Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matte
SA-009-23h Aug 28, 2023
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23h Aug 28, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-050-23 Aug 28, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about scratches on the instrument cluster lens.
SA-009-23h Aug 28, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-021-23a Aug 28, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting
SA-021-23b Aug 28, 2023
110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting
SA-037-23a Aug 16, 2023
060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem
SA-009-23g Aug 15, 2023
120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23g Aug 15, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-009-23g Aug 15, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop
SA-044-23 Jul 28, 2023
020000 SUSPENSION
Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a tu
09-015-23a Jul 26, 2023
120000 EXTERIOR LIGHTING
Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matte
SA-042-23 Jul 21, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
SA-040-23 Jul 14, 2023
220000 SEATS
Some customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.
SA-027-23b Jul 11, 2023
110000 ELECTRICAL SYSTEM
Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".

Showing 100 of 316 bulletins.

MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls
3,286 Total Complaints
0 Investigations
197 Reported Crashes
32 Reported Fires
1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 0 20 View
2025 0 57 View
2024 0 67 View
2023 0 91 View
2022 (current) 0 84
2021 0 200 View
2020 0 153 View
2019 2 364 View
2018 3 475 View
2017 1 195 View
2016 5 628 View
2015 4 167 View
2014 4 492 View
2013 1 292 View
2012 0 1 View

Other MAZDA Models

Model Recalls Complaints
MAZDA6 98 2,911 View
TRIBUTE 65 2,831 View
B-SERIES TRUCK 65 888 View
MAZDA3 64 3,983 View
CX-9 59 1,796 View
626 54 3,892 View
MPV 44 1,157 View
RX-8 42 1,003 View