2017 MAZDA CX-5

1 recalls, 195 complaints - 815 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:WIRING

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffl... Read more

Consequence

Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.

Remedy

Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall... Read more

1,076 vehicles affected

Manufacturer: Mazda North American Operations

Complaint Statistics

195 total complaints 12 crashes 10 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	31
ELECTRICAL SYSTEM	29
SERVICE BRAKES	20
ENGINE	17
POWER TRAIN	14
STRUCTURE:BODY	13
VISIBILITY/WIPER	11
FUEL/PROPULSION SYSTEM	8
VEHICLE SPEED CONTROL	7
AIR BAGS	6

Incident date: Jun 30, 2026

Odometer Fraud. The contact was interested in purchasing a 2004 Lexus GS 300 on Facebook Marketplace. The contact reached out to the seller and was informed that vehicle was sold. The contact stated that hours later, the contact discovered the same vehicle listed on Facebook Marketplace website from... Read more

Incident date: May 15, 2026

On [XXX], at approximately [XXX], I was traveling northbound at the intersection of [XXX] and [XXX], with the vehicle’s self-driving feature engaged. As I approached the intersection, the vehicle unexpectedly proceeded into a left turn despite the traffic signal displaying a red left-turn arrow. ... Read more

Incident date: Jan 1, 2024

Transmission started slipping. Not wanting to pull in drive or reverse

Incident date: May 8, 2026

The contact owns a 2017 Mazda CX-5. While driving the vehicle, the engine overheat warning suddenly illuminated on the dashboard cluster panel. The contact pulled over immediately, restarted the engine, and coasted the vehicle to a local, independent mechanic shop. The independent mechanic diagnosed... Read more

Incident date: May 15, 2026

Last week, the airbag warning light illuminated on my dashboard. Please be aware that this marks the fourth occurrence of this issue. Each time I bring the vehicle to the dealership, they provide a different explanation, and I am required to cover the repair costs. I have been informed that the vehi... Read more

Incident date: Mar 11, 2026

The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with th... Read more

Incident date: Nov 7, 2025

WHEN I PUSH ON THE GAS PEDAL SOME TIMES I GET NOTHING FOR A SHORT TIME WHEN STARTING FROM A STOP

Incident date: Nov 7, 2025

The contact owns a 2023 Nissan Sentra. The contact stated that while driving approximately 40 MPH, the vehicle stalled and unintendedly decelerated. The vehicle was driven to the parking lot and came to a complete stop. The vehicle was restarted and driven to the residence. Upon arrival at the resid... Read more

Incident date: Feb 10, 2023

The transmission has severe shuddering when accelerating up to 40mph. I’ve had the torque converter replaced twice and the issue has remained. Over time the speed of shuddering has expanded up to 40mph before it drives smoothly.

Incident date: Dec 30, 2025

I own a 2021 Jeep Wrangler 4xe – VIN: [XXX] . I previously brought the vehicle in for a recall related to the high-voltage battery. Months later, I received another safety notice instructing me not to charge the vehicle and to park it outdoors away from structures due to fire risk. This indicates ... Read more

Incident date: Dec 30, 2025

Incident date: Aug 20, 2025

The contact owns a 2023 Kia Sorento. The contact stated that while attempting to activate the HVAC system, there was an abnormal burning plastic odor inside the vehicle. There was no warning light illuminated. The vehicle was to an independent mechanic who diagnosed the vehicle and determined that t... Read more

Incident date: Aug 20, 2025

I was driving down the highway at 65 mph and went to slow down and I had no brakes. Resulting in me having to go into the ditch to avoid a collision. After I was able to get the truck to slow down and to a stop I inspected my braking system to find all of my brake lines were rusted out and I had rup... Read more

Incident date: Aug 1, 2025

EV battery failure. This is a known issue that Hyundai is refusing to acknowledge is a common problem on their cars.

Incident date: Aug 1, 2025

EV battery failure. This is a known issue that Hyundai is refusing to acknowledge is a common problem on their cars.

Incident date: Jan 1, 2023

Connecting rod bearings rattling at 72000 miles on my 209 Honda Odyssey. Loss of power.

Incident date: Dec 1, 2023

We were T-boned in a serious accident that totaled the car, but none of the airbags deployed and the seat belts did not lock.

Crash 1 injured

Incident date: Jun 27, 2025

On September 11, I remember because of the date, I was coming up to traffic on Flamingo heading east to Nellis Rd. As I started to brake the truck suddenly accelerated rapidly. I slammed on the brakes and barely stopped in time to not rear end the car ahead of me. I put it into park, then put it ... Read more

Incident date: Sep 11, 2025

Chinese made EV that does not comply with US standards of having a functioning backup camera. Every day my backup camera has been failing with the same error 'Camera is temporary unavailable'. This is even after the latest software update that was supposed to fix the issue.

Incident date: Sep 8, 2025

The mechanical door release cable for the rear doors is not accessible without a screwdriver. This safety door release mechanism should be accessible without tools in case of emergency.

Incident date: Sep 12, 2025

Date of incident : August 31,2025 Around 9pm on August 31, I was fixing to accelerate at a green light. I pressed the gas pedal, my car went up to 40 mph and then the engine failed. This is due to a recall on the bearing rods for 2015-2020 Acura TLX. The incident occurred a month after financing th... Read more

Incident date: Jun 11, 2025

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving approximately 70 MPH the vehicle stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The manu... Read more

Incident date: Jul 9, 2025

I was driving on the back of my property and a loud pop and clanking sound occurred right where the rear shocks are ; also there was/is a thin oil film all around the area where the shocks are . FORD is not fixing this problem is why I'm filing this report . I've also tried reaching out to Ford a fe... Read more

Incident date: May 28, 2025

While driving my Honda civic 2017, a loud static noise suddenly started coming from the vehicle’s audio system or speakers. The noise is persistent and does not stop unless I turn off the vehicle completely. This creates a significant distraction and could interfere with hearing emergency vehicles... Read more

Incident date: May 5, 2025

The brake booster pump assembly has been failed.everytime I tried to stop the. vehicle the brake pedal will go to the floor and it will take longer to stop the car. IT has been inspected by my mechanic and conformed the problem

Incident date: May 3, 2025

I was traveling on a street at 35 mi/hr, when the mini-bike began to lose power and make misfiring-like sounds, the speed dropped to 20 mi/hr and almost came to a full stop. Eventually the speed picked up to 40 mi/hr, but when I came to a full stop at a stop sign, it began malfunctioning again. Bare... Read more

Incident date: Aug 24, 2023

Vehicle is displaying Engine Maintenance Required. Dealership stated that it’s a Coolant Bypass Malfunction.

Incident date: Dec 12, 2024

My wife was driving my vehicle and it alerted her that she needed to pull over while driving. She managed to get out of traffic but was stranded on the side of the road while waiting for a tow truck. I completed the recall SC327 and it was performed but still had an ICCU failure. Dealer has not r... Read more

Incident date: Feb 22, 2025

The front RH and LH turn signal harness is defective. The turn signal bulbs burn out quickly even after replacing the bulb harness. When the bulbs are out you are unable to notify oncoming traffic that your vehicle is turning.I believe the dealer is aware of the issue. No inspections other than by t... Read more

Incident date: Nov 14, 2024

Vehicle is on its second engine. Shut down unexpectedly in middle of the road, with my three young children inside.

Incident date: Feb 8, 2025

The contact had received a 2024 Acura ZDX loaner vehicle from the dealer. The contact stated that after backing into the driveway, pressing the park button, activating the electronic brake system, and exiting the vehicle, moments later the electronic braking systemwas deactivated, and the vehicle b... Read more

Incident date: Dec 18, 2024

I was on the highway and pressed the gas and the car started shaking. Wouldn’t go up in speed so I pulled off the highway and parked it. Checked the oil and it was almost empty even though I had an oil change about a month ago. Service center says it need a whole new engine at 108k miles. How is t... Read more

Incident date: Oct 12, 2024

Coolant intrusion into cylinder #2. This car is 7 years old with 77k miles and needs a new long block due to defective design. Car started stuttering when started and check engine light first came on and I took it to my local mechanic who said the code was for an engine cylinder misfire. He noticed... Read more

Incident date: Oct 12, 2024

Freon is slowly to leaking causing air conditioner to blow hot air. Genesis has confirm level has drop significantly every summer but unable to identify leak or fix the issue. This is an environmental and health hazard.

Incident date: Oct 12, 2024

Gas gauge and mileage odometer lighted area blink Amon and off and sometimes go out completely for any length of time. Seems more so in colder temperatures

Incident date: Oct 14, 2024

I had a reoccurrence of Incident 11609414. After the original incident I had my car towed to the service center and "fixed". I paid out of pocket since my warranty did not cover the problem they claimed that caused my issues. 5 weeks later I had the same issue recur, while out shopping. My car would... Read more

Incident date: Sep 19, 2024

The vehicle was traveling on a major highway when at a red light the car stopped and the auto start/stop engaged and the car turned off. After the car turned off I could not restart it. All power to the car was lost. No lights, radio, nothing. I attempted to put the car in neutral to move it off the... Read more

Incident date: Sep 12, 2024

The airbags failed to deploy upon impact and after impact. The vehicle is located in insurance agencies' salvage yard. Others safety and my safety was put at risk because the airbags in my vehicle not deploying caused me to smack my head on something in the vehicle and I abstained a contusion to my ... Read more

Crash 2 injured

Incident date: Jul 8, 2024

Odometer/fuel gauge goes black and shows nothing on it. Has caused risk because I can not see how much gas I have and have to wait till the gas light turns on. It does it when it gets below 70 degrees Fahrenheit. I am unable to see my mileage, the temperature, level of gas I have, the time, etc. It ... Read more

Incident date: Feb 1, 2024

Vehicle first started to have issue with the blower motor relay, unknowingly at the time, that was the issue I had brought it to numerous mechanics, told it’s my blower motor itself, then took it to Kia and was told it’s not and they put my old one back in and didn’t solve any issue, on my way... Read more

Incident date: Sep 22, 2022

When the vehicle slows from cruising speed to below 20 mph, the car shakes violently and the engine nearly stops. To avoid the shaking, I must place the vehicle in neutral until it comes to a complete stop. If I shift into drive before I stop, the vehicle shudders again. When in traffic, it could c... Read more

Incident date: May 5, 2024

When driving, an acceleration would sometime cause the car's RPMs would drop to zero with the throttle of the vehicle responding poorly. A lose of power occurs and the takes about 15 seconds to feel some power return to the throttle. The feeling of no throttle occurs which is very scary when your re... Read more

Incident date: Apr 17, 2024

The horn button is a hazard to use when in an emergency and wheel is turned. Such as a u-turn and someone makes an illegal right and i have no time to find the horn button when wheel is upside down on a u-turn. This is unsafe and should be replaced with a horn that is in the center of the steering w... Read more

Incident date: Apr 17, 2024

My check engine light came on while driving, stating a system emission problem. 24 hours later, all driver-assist safety features have warning lights on the dash that all systems were disabled. I brought my CRV to Honda dealership service dept who determined that my fuel injectors had failed and nee... Read more

Incident date: Apr 17, 2024

I was driving and all of a sudden. The car felt like it was swirling left and right and I was trying my best to straighten the steering wheel, but it felt like I had no control of the car. I eventually hit the median on the road and while all this was happen my dashboard was flashing with all the li... Read more

Crash

Incident date: Apr 14, 2024

I purchased 2012 Nissan Murano in Jul 2012. Recently the Airbag light is on and keeps flashing when start the car. It happened since 6 months ago. I sent my car to the local Nissan Dealer, they charged me $149 diagnostic fee + $1500 to replace the Airbag DIAG unit under the center console. After the... Read more

Incident date: Apr 2, 2024

Knock Sensor Code came up when having my car checked P1326

Incident date: Apr 3, 2024

The contact owns a 2016 Ford Escape. The contact stated that while the son was driving approximately 55 MPH the vehicle suddenly began to lose motive power and stalled. The "Transmission" warning message was displayed after the failure had occurred. The vehicle was towed to the local dealer who diag... Read more

Incident date: Mar 2, 2024

Fue un día martes q venía de traer a mis hijas de la escuela ya para la casa cuand de repente se de tuvo el carro y se apagó el solo de una sola me asusté orrible mis hijas se pusieron a llorar y nerviosa me puse entre en choo me dolía el cuello me asusté mucho después q me calme lo apague e... Read more

Showing 50 of 195 complaints.

NHTSA Safety Ratings, 2017 MAZDA CX-5

2017 Mazda CX-5 SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	4 / 5 ★★★★☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 MAZDA CX-5

815 manufacturer communications from 476 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	136
110000 ELECTRICAL SYSTEM	132
060000 ENGINE AND ENGINE COOLING	51
356000 EQUIPMENT ADAPTIVE/MOBILITY	46
100000 POWER TRAIN	33
160000 STRUCTURE	31
118000 ELECTRICAL SYSTEM:SOFTWARE	24
010000 STEERING	19

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in

110000 ELECTRICAL SYSTEM

200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

100000 POWER TRAIN

Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

350000 EQUIPMENT

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

010000 STEERING

Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th

010000 STEERING

Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the

120000 EXTERIOR LIGHTING

Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa

100000 POWER TRAIN

Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi

100000 POWER TRAIN

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

030000 BRAKES (PWS)

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

353000 EQUIPMENT:ELECTRICAL

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure c

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

350000 EQUIPMENT

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

100000 POWER TRAIN

Some customers may complain of a shift shock felt when shifting into 3rd, 5th and/or R range with no A/T related DTC stored. The symptom can be temporarily repaired by A/T initial learning procedure, but may recur after multiple driving cyc

060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

200000 WHEELS

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

110000 ELECTRICAL SYSTEM

Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inope

060000 ENGINE AND ENGINE COOLING

120000 EXTERIOR LIGHTING

Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

353000 EQUIPMENT:ELECTRICAL

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

130000 VISIBILITY

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern

140000 AIR BAGS

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

030000 SERVICE BRAKES, HYDRAULIC

130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

100000 POWER TRAIN

The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

110000 ELECTRICAL SYSTEM

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

100000 POWER TRAIN

The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau

060000 ENGINE AND ENGINE COOLING

When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder blo

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: D

350000 EQUIPMENT

This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no

030000 BRAKES (PWS)

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainm

350000 EQUIPMENT

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

350000 EQUIPMENT

030000 SERVICE BRAKES, HYDRAULIC

350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

030000 BRAKES (PWS)

110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (b

110000 ELECTRICAL SYSTEM

Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White dots

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

110000 ELECTRICAL SYSTEM

Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Please use the table below w

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient

110000 ELECTRICAL SYSTEM

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

100000 POWER TRAIN

The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula

110000 ELECTRICAL SYSTEM

Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * T

110000 ELECTRICAL SYSTEM

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of vie

060000 ENGINE AND ENGINE COOLING

Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Therefore, turn the ignition OFF when refill

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and p

100000 POWER TRAIN

Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. W

110000 ELECTRICAL SYSTEM

Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire inf

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

110000 ELECTRICAL SYSTEM

Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Surface Peeling - Spider Cracks Repair kits are available to replace just the screen. There is no need to replace the entir

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MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls

3,259 Total Complaints

0 Investigations

197 Reported Crashes

29 Reported Fires

1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	18	View
2025	0	51	View
2024	0	63	View
2023	0	84	View
2022	0	83	View
2021	0	199	View
2020	0	153	View
2019	2	359	View
2018	3	474	View
2017 (current)	1	195
2016	5	628	View
2015	4	167	View
2014	4	492	View
2013	1	292	View
2012	0	1	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 MAZDA CX-5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2017 MAZDA CX-5

Safety Technology

Technical Service Bulletins, 2017 MAZDA CX-5

Most Affected Components

MAZDA CX-5 - All Years Overview

MAZDA CX-5 - Year by Year

Other MAZDA Models