2019 MAZDA CX-5

2 recalls, 364 complaints - 738 TSBs - 5/5 safety rating

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

121,038 vehicles affected

Manufacturer: Mazda North American Operations

ENGINE

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Consequence

An unexpected stall increases the risk of a crash.

Remedy

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

262,220 vehicles affected

Manufacturer: Mazda North American Operations

Complaint Statistics

364 total complaints 21 crashes 8 fires 14 injuries

Top Reported Components

Component	Complaints
ENGINE	61
ELECTRICAL SYSTEM	45
POWER TRAIN	34
UNKNOWN OR OTHER	29
SERVICE BRAKES	22
STEERING	19
FUEL/PROPULSION SYSTEM	18
VEHICLE SPEED CONTROL	15
STRUCTURE:BODY	13
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	13

Incident date: Dec 22, 2024

1. January 2025 Diagnosis (Inside Powertrain Warranty): I presented the vehicle (2019 Mazda CX5, 36K miles) with severe transmission jerking and shift lurching at a local Mazda dealership. Technicians diagnosed teh issue as described in TSB 05-004/23 and applied a software flash to the PCM/TCM stat... Read more

Incident date: Dec 29, 2024

1.January 2025 Diagnosis (Inside Powertrain Warranty): I presented the vehicle with severe transmission jerking and shift lurching. Your technicians applied a software flash to the PCM/TCM per TSB 05-004/23. Mazda’s official text states the root cause of this symptom is torque fluctuation and tors... Read more

Incident date: Aug 21, 2026

2019 Mazda CX-5 developed P0192-00 fuel-pressure-related fault and significant loss of acceleration/limp mode. Mazda dealership diagnosed fuel rail/injector-seal issue and performed approximately $2,836 in repairs. The condition was not corrected. Dealer now diagnoses a high-pressure fuel-pump failu... Read more

Incident date: Aug 21, 2026

Incident date: Aug 4, 2026

The contact owns a 2019 Mazda CX-5. The contact stated that while driving at 55 MPH and turning into a driveway, smoke emerged from the engine compartment. The vehicle was turned off and inspected. Upon opening the hood, smoke was observed near the rear firewall of the engine compartment, and oil wa... Read more

Incident date: Jul 1, 2026

The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky, an... Read more

Incident date: Aug 6, 2026

The starter motor on my 2022 Honda Passport failed, causing a complete 'no-restart' condition after entering Auto Idle-Stop mode. The vehicle previously received the mandatory PGM-FI idle-stop software update under Honda Service Bulletin 23-008, proving that the software fix does not protect the har... Read more

Incident date: Apr 1, 2026

The contact owns a 2018 Kia Sportage. The contact stated that while driving approximately 45 MPH, the vehicle lost automotive power with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the e... Read more

Incident date: Jul 30, 2026

My tesla model Y was driving on FSD (full self driving) and just did hard full stop brake at a traffic light and brought the car to a complete stop even when the light was green. Both of toddler kids in the back got pulled jolted forward where the seat belt hurt them. This stopping was random was un... Read more

1 injured

Incident date: May 12, 2026

I purchased a 2018 Hyundai Kona, and it has had one major issue after another. It burns an excessive amount of oil, the engine misfires, and now the turbocharger is failing. I’ve already spent approximately $2,300 repairing the air conditioner and engine, and I can’t afford thousands more in rep... Read more

Incident date: Jun 17, 2026

Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 -... Read more

Incident date: Jun 2, 2025

UNKNOWN I was driving on an expressway around 2:00 AM June 22nd using my cars adaptive cruise control. There was light rain and my car kept a safe distance from the car in front of me that was going slower than the speed I had set my cruise control to. Suddenly my car accelerated as if the car in ... Read more

Incident date: Jun 2, 2025

Car was parked outside husbands work since 7 at 12:15 pm he was advised by a co worker that my car was on fire ! When I ran outside my his workers where trying to put out the fire with the fire extinguishers from the work warehouse ! The fire department ended up finish putting out the fire ! The wh... Read more

Fire

Incident date: Jun 2, 2025

Fire

Incident date: Mar 23, 2026

I had a misfire on cylinder three. All vehicle lights came on. Vehicle had spark plugs and fuel injectors replaced. The problem persisted and the next code I received was a turbo burst under pressure code. So turbo and water pump were replaced. This made the problem worse because the new turbo mad... Read more

Incident date: Jun 1, 2025

On June 12, 2026, while operating my 2025 Chevrolet Tahoe, I experienced an apparent powertrain or transmission-related issue. At the time, the vehicle was already exhibiting another defect involving the air conditioning system, with the driver's side blowing hot air and the passenger side blowing c... Read more

Incident date: Mar 12, 2026

Description On your vehicle, it may be possible to experience a noisy, partially inoperable, or completely inoperable heating ventilating and air conditioning HVAC blower Motor. Safety Risk An inoperable or partially inoperable HVAC blower Motor may affect windshield defrost and defogging capabil... Read more

Incident date: May 11, 2026

Driving a Honda 2024 crv hybrid ,I was pulling into a front row parking spot and braking and as the car just about was going to stop it surged forward turning in the direction I had just pulled in from and accelerated instead of continuing to brake . I kept my foot on the brake hoping it was stoppin... Read more

Crash

Incident date: May 15, 2026

On June 3, 2026, my 2021 Chevrolet Silverado 1500 LT Trail Boss, which has a 6.2L L87 V8 engine, stalled and shut off unexpectedly while I was stopped at a traffic light on a public highway. The engine died without warning, leaving me stranded in traffic and creating a serious safety risk for me and... Read more

Incident date: May 26, 2026

My eps is going out. When driving and turning my wheel the wheel catches and is hard to turn. It is significantly harder to turn when driving compared to being parked. Also it seems to not do this during the evening and early morning when it’s cool out.

Incident date: May 26, 2026

For the last year or so when driving my Equus the signal lights left or right side has been working intermittently. I can go months without any issues but lately it seems to be worsening. I transport my Mom that has dementia around and its scary because it seems never know when the lights may not wo... Read more

Incident date: Jan 1, 2022

Sometimes the Ford Bronco will hesitate to move from a stop position especially when the auto start and stop has been engaged during periods of driving. Also the vehicle hesitated when trying to change lanes. I had to push gas peddle all the way down in order to get into another lane. Several times... Read more

Incident date: Nov 27, 2024

Engine failure. Car quit while driving down main highway. Taken to garage and they reported that many of the same engine for Hyundai have been recalled. When investigating, my car did the exact same thing being reported, but is not included in the recall. I have maintenance records for all oil c... Read more

Incident date: May 5, 2026

while i was driving my vehicle put the parking brake on and then i was unable to get it deactivated at first, after a few seconds i got it and moved forward in traffic. after a few feet the vehicle put the parking brake on and i was unable to move once again. this was in the middle of traffic and i ... Read more

Incident date: Mar 17, 2026

The contact owns a 2021 Chevrolet Silverado. stated that while driving on several occasions at various speeds, the vehicle lost power and did not accelerate as intended. The check engine warning light illuminated. The vehicle was taken to a dealer but was not diagnosed. The vehicle was then taken to... Read more

Incident date: Mar 17, 2026

Plastic fuel supply line leaked from front of fuel tank area . the vehicle (2020 chevrolet colorado) was towed to the chevrolet service facility, after it was discovered leaking on my driveway. Gas was smelled while I was driving. I do have the failed hose. It was indeed damaged. Possibly chewed thr... Read more

Incident date: Mar 17, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Apr 23, 2026

Hello - the steering wheel has become very difficult to turn including inability to turn to the right or left at times, and seems to increase over time but has decreased while remaining stiff/difficult at times.I thought it was related to low/missing power steering fluid or the weather because the s... Read more

Incident date: Mar 3, 2026

My 2014 Ford F150 truck went into “limp mode” last week. A wrench showed up on my dashboard, my speedometer didn’t function, and it sounded like the transmission was “winding up” if I tried to accelerate. After hitting “ok” to remove the wrench and restarting the truck a couple of time... Read more

Incident date: Apr 15, 2026

The cylinder head cracked, causing a coolant leak, which then lead to the car overheating. My car was taken into Mazda dealership because there is a warranty extension for this specific part CSP111. The Mazda dealership, corporate, and warranty department all stated the known widespread defect crack... Read more

Incident date: Apr 17, 2026

Hello, I am having issues with the infotainment system on my accord. It is suffering from the ghost touch issue. When this happens the car constantly makes an alert beep and then randomly starts going through the menus on the system. Here are a few of the issues that can result. Navigation changes o... Read more

Incident date: Feb 1, 2026

Drivers side Daytime Running Light (DRL) failed. Bulb cannot be replaced, instead entire headlight must be replaced for over $1000. DLR is a safety feature which alerts other vehicles and pedestrians that a vehicle is on or in motion. Due to poor craftsmanship of this critical Dodge part, it is re... Read more

Incident date: Feb 1, 2026

I am reporting a safety defect involving a GM 6.2L L87 engine. My vehicle was included in the GM recall related to engine failure (loss of propulsion). The recall remedy was performed, and the engine was replaced under recall/warranty in August 2025. After the recall repair and engine replacement,... Read more

Incident date: Apr 16, 2026

Brake pedal felt mushy, took vehicle to repair shop and had master cylinder replaced. Problem persisted so took vehicle to a different repair shop and had brake booster replaced. Pedal felt firmer but then a hissing sound could be heard while driving without using brakes. Had brake booster replaced ... Read more

Incident date: Feb 17, 2025

My 2024 Honda Prologue produces a rhythmic clicking and rattling noise from the front axle area whenever I make low‑speed left or right turns. The sound is tied to wheel rotation and is most noticeable during sharper turns such as entering or exiting a parking space. The noise is reproducible on e... Read more

Incident date: Mar 5, 2026

The engine lost complete power. This is a 2024 Toyota Tundra I=Max Force Hybrid. The low Oil Pressure, Hybrid Malfunction, Check Engine lights all came on. i lost all power, steering, brakes, and had no Hybrid assist. I was nearly hit from the back. I was able to get help from people to push it out ... Read more

Incident date: Oct 23, 2025

12 volt battery keeps dying for normal reason. It was replaced last year. I have to jump it a few times a day. I'm afraid it will die while I'm driving. I was told at the dealer that it was because I was charging my car in the cold and the 12 volt battery will disconnect to avoid a fire. It was wint... Read more

Incident date: Mar 5, 2026

Car developed a known recall issue problem, Recall 2818I. Even though Nebraska was not listed as a "salt state", it's obvious that Nebraska has similar conditions to Iowa. Attempts to contact Mazda USA corporate would not even fix the issue, citing cars age and other factors even though the ... Read more

Incident date: Jan 1, 2026

Some time while driving on empty roads Fuel Economy warning light beeping and automatically emergency brake . It happened on me more than 5 times.

Incident date: Feb 20, 2026

Puttering can be heard. Manifold has been replaced already. Reverberation through steering wheel and pedal can be felt when idling. Car has shuddered when driving 40+ in the past but dealership downplayed any possible issues. There is an issue with something in this vehicle whether it's the torque... Read more

Incident date: Feb 1, 2026

RECALL OMISSION & SAFETY DISPUTE (Case #10683843): I am reporting two documented safety defects in my 2008 BMW 328i (N51 engine) that are identical to existing Federal Safety Recalls but have been omitted from the recall VIN list for this model year. 1. AIRBAG SYSTEM FAILURE (Recall 17V-428): The ... Read more

Incident date: Sep 11, 2025

While stopped at a traffic signal, the vehicle failed to restart when the light turned green. On another occasion, the vehicle stalled during operation and would not start. The engine would crank but there was no ignition. This created a safety risk because the vehicle was disabled in traffic and un... Read more

Incident date: Sep 11, 2025

Hesitates to start

Incident date: Sep 11, 2025

Incident date: Feb 14, 2026

Sudden loss of acceleration. This occurred while making a left turn across traffic from a stop. At approximately 7mph the car would not accelerate any further. I was luckily able to coast the vehicle into a center turn lane. Upon coming to a stop I was unable to get any acceleration. The vehicle was... Read more

Incident date: Feb 20, 2026

On January 24, 2026, my wife was driving the vehicle we purchased in May 2025 from Ziegler GMC in Lincolnwood, Illinois. While traveling on the highway in WI the vehicle suddenly lost power without warning. She was traveling with our [XXX] son at the time and was able to safely maneuver the vehicle... Read more

Incident date: Jan 1, 2025

Engine burning 6qts in less than 3k miles of driving. Aside from that, the engine light does not always illuminate to tell me it is low. Now i watch monthly and add oil as needed

Incident date: Feb 14, 2026

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle ... Read more

Incident date: Feb 14, 2026

Showing 50 of 364 complaints.

NHTSA Safety Ratings, 2019 MAZDA CX-5

2019 Mazda CX-5 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2019 MAZDA CX-5

738 manufacturer communications from 421 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	133
060000 ENGINE AND ENGINE COOLING	109
110000 ELECTRICAL SYSTEM	101
356000 EQUIPMENT ADAPTIVE/MOBILITY	45
100000 POWER TRAIN	39
160000 STRUCTURE	29
030000 SERVICE BRAKES, HYDRAULIC	18
200000 WHEELS	17

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in

110000 ELECTRICAL SYSTEM

200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

100000 POWER TRAIN

Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

350000 EQUIPMENT

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

010000 STEERING

Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th

060000 ENGINE AND ENGINE COOLING

Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe

060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r

010000 STEERING

Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the

120000 EXTERIOR LIGHTING

Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa

100000 POWER TRAIN

Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi

350000 EQUIPMENT

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

030000 BRAKES (PWS)

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

060000 ENGINE AND ENGINE COOLING

353000 EQUIPMENT:ELECTRICAL

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure c

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

160000 STRUCTURE

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

200000 WHEELS

110000 ELECTRICAL SYSTEM

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

110000 ELECTRICAL SYSTEM

Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inope

060000 ENGINE AND ENGINE COOLING

120000 EXTERIOR LIGHTING

Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

353000 EQUIPMENT:ELECTRICAL

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

120000 EXTERIOR LIGHTING

Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.

130000 VISIBILITY

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern

140000 AIR BAGS

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

060000 ENGINE AND ENGINE COOLING

Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper

155000 SEAT BELTS:STATUS INDICATOR SWITCH

Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has

260000 FORWARD COLLISION AVOIDANCE

220000 SEATS

150000 SEAT BELTS

110000 ELECTRICAL SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head.

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

280000 BACK OVER PREVENTION

Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This con

980000 UNKNOWN OR OTHER

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

220000 SEATS

Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized

060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

060000 ENGINE AND ENGINE COOLING

Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are applicable; non-turbo engines are NOT applicable. In most cases

110000 ELECTRICAL SYSTEM

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

100000 POWER TRAIN

The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau

160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

060000 ENGINE AND ENGINE COOLING

When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder blo

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Cracks may be caused by: - Deformation of the exh

060000 ENGINE AND ENGINE COOLING

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: D

350000 EQUIPMENT

This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no

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MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls

3,286 Total Complaints

0 Investigations

197 Reported Crashes

32 Reported Fires

1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	20	View
2025	0	57	View
2024	0	67	View
2023	0	91	View
2022	0	84	View
2021	0	200	View
2020	0	153	View
2019 (current)	2	364
2018	3	475	View
2017	1	195	View
2016	5	628	View
2015	4	167	View
2014	4	492	View
2013	1	292	View
2012	0	1	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 MAZDA CX-5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 MAZDA CX-5

Safety Technology

Technical Service Bulletins, 2019 MAZDA CX-5

Most Affected Components

MAZDA CX-5 - All Years Overview

MAZDA CX-5 - Year by Year

Other MAZDA Models