2019 MAZDA CX-5

2 recalls, 359 complaints - 738 TSBs - 5/5 safety rating

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence

Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

121,038 vehicles affected

Manufacturer: Mazda North American Operations

ENGINE

Defect Description

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Consequence

An unexpected stall increases the risk of a crash.

Remedy

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

262,220 vehicles affected

Manufacturer: Mazda North American Operations

Complaint Statistics

359 total complaints 23 crashes 6 fires 15 injuries

Top Reported Components

Component	Complaints
ENGINE	55
ELECTRICAL SYSTEM	43
POWER TRAIN	36
UNKNOWN OR OTHER	28
SERVICE BRAKES	20
STEERING	18
FUEL/PROPULSION SYSTEM	16
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	15
VEHICLE SPEED CONTROL	14
STRUCTURE:BODY	13

Incident date: Jul 1, 2026

In early 2025, my 2019 Mazda CX5 automatic would not shift always shift when it should - - it would take several seconds. This was especially concerning when I merged onto freeways and when I drove up hills or steep roads, and needed to pass a slower vehicle. The problem was especially noticeable & ... Read more

Incident date: Aug 6, 2026

This is a follow-up to my complaint 11754947, filed 8/5/2026 on the same vehicle. The defect has now been confirmed in writing by an authorized Mazda dealer. On 8/6/2026, San Francisco Mazda (repair order 1085786) diagnosed the cylinder head as the source of the engine oil leak on my 2019 CX-5 with... Read more

Incident date: Apr 1, 2026

My 2019 Mazda CX-5 with the 2.5L naturally aspirated SkyActiv-G engine with cylinder deactivation has developed a significant engine oil leak at the front of the engine, accompanied by a strong burning oil odor detectable both outside and inside the cabin. Mileage is approximately 50,000, averaging ... Read more

Incident date: Jul 30, 2026

I own a 2019 Mazda CX-5 AWD equipped with the 2.5L naturally aspirated SKYACTIV-G engine with cylinder deactivation. At approximately 70,491 miles, the vehicle began leaking and burning engine oil, accompanied by a strong burning-oil odor and visible white smoke from the engine bay. This began on or... Read more

Incident date: May 12, 2026

The cylinder head has cracked and is leaking externally. The engine oil that is leaking out is leaking directly onto the hot exhaust manifold. This can place us as risk due to the engine oil getting ignited by the hot exhaust manifold. There were no warning lamps that came on but there was a smell o... Read more

Incident date: Jun 17, 2026

The car stayed for 4 weeks at the dealership and he didn’t able to do the recall

Incident date: Jun 2, 2025

Transmission with known defects failed at 72,000 miles under normal driving circumstances and a vehicle only six years old.

Incident date: Jun 2, 2025

Right passenger seat in second row alarms that seatbelt is not buckled when it is buckled with a passenger.

Incident date: Jun 2, 2025

Transmission with known defects failed at 72,000 miles under normal driving circumstances and a vehicle only six years old.

Incident date: Mar 23, 2026

After a software update to the infotainment system (Android Automotive OS version 5.1.17, installed on 06/03/2026), my 2022 Volvo XC60 B5 intermittently loses all audio output. When the failure occurs, the vehicle produces no sound of any kind: no audible rear parking/proximity sensor warning while ... Read more

Incident date: Jun 1, 2025

Check electric vehicle system warning light indicator illuminates and car stops driving on highway! A/C and defrost won't work properly and when turned on causes the above warning light and malfunction. Car will not charge at "fast" charging stations and will leave you stranded on highway. I live... Read more

Incident date: Mar 12, 2026

The vehicle severely shudders, jerks, and hesitates from a stop and while making a turn, during both acceleration and deceleration, making it entirely unsafe to drive. The vehicle has been completely un-driveable for the past 6 days. The check engine light illuminated, and on 4/9/26, the dealer docu... Read more

Incident date: May 15, 2026

Doors automatically unlock while driving or parked and not running.

Incident date: May 11, 2026

Valve seal deterioration at 24000 miles, leaking, and cabin air filters are ruined.

Incident date: May 26, 2026

My 2019 Mazda CX-5 (equipped with the 2.5L naturally aspirated SkyActiv-G engine with cylinder deactivation) has experienced a severe structural failure resulting in a cracked engine cylinder head. This casting defect allows pressurized motor oil to leak continuously from the cylinder head down onto... Read more

Incident date: May 26, 2026

Incident date: Jan 1, 2022

The contact owns a 2019 Mazda CX-5. The contact stated that on several occasions while driving at approximately 10 MPH, the infotainment system changed settings, made phone calls, and changed the distance for automatic braking, which caused the vehicle's brakes to be applied inadvertently while anot... Read more

Incident date: Nov 27, 2024

The contact owns a 2019 Mazda CX-5. The contact stated while driving at an undisclosed speed, the instrument panel independently switched between features. The contact stated that the failure was persistent. The vehicle was taken to the dealer, however the vehicle was not diagnosed. The contact was ... Read more

Incident date: May 5, 2026

I traded in my 2022 Corolla LE for a 2026 Corolla SE and I got my car on December 19th, 2025 and ever since I got it, the wireless charger hasn’t been working not once. I turn it on, it charges and the light is green and after a few seconds, it stops charging and flashes orange repeatedly. I tried... Read more

Incident date: Mar 17, 2026

The contact owns a 2022 Mercedes-Benz EQB 350. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and then later taken to the dealer. The vehicle was not diagnosed or repa... Read more

Incident date: Mar 17, 2026

The contact owns a 2022 Honda Odyssey. The contact stated while driving at an undisclosed speed, the driver side air bag deployed however, the vehicle was not in a crash. No warning lights were illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The m... Read more

Incident date: Mar 17, 2026

The contact owns a 2024 Chrysler Pacifica PHEV. The contact stated that while driving on the highway, the message "Caution: Vehicle will turn off soon" was displayed on the dashboard and the check engine light illuminated. The contact stated that the vehicle failed to accelerate as intended while de... Read more

Incident date: Apr 23, 2026

Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.

Incident date: Mar 3, 2026

My vehicle lost full engine propulsion going 70mph on the highway. We were blocking lanes of traffic and lost speed at a very rapid pace. No engine or warning light came on before the car lost engine and shifted into neutral. We called 911 and the California Highway Patrol had to assist in us not ge... Read more

Incident date: Apr 15, 2026

The vehicle gets stuck in gear or "limp mode" and will then suddenly fix itself and switch into the correct gear intermittently. There is often a delay when the vehicle goes into limp mode and the service engine wrench light coming on, so you don't know it's happened until you lose the ability to ac... Read more

Incident date: Apr 17, 2026

Hello, I am having issues with the infotainment system on my accord. It is suffering from the ghost touch issue. When this happens the car constantly makes an alert beep and then randomly starts going through the menus on the system. Here are a few of the issues that can result. Navigation changes o... Read more

Incident date: Feb 1, 2026

Driving down the highway at 70mph the truck dropped from 10 gear to 1st gear while losing speed I tried to accelerate to maintain safe speed but did not have power. The car jerked back to 8th gear then back down to 1st gear. Eventually back up to 10th gear but not full power. I was able to pull to t... Read more

Incident date: Feb 1, 2026

Drivers side Daytime Running Light (DRL) failed. Bulb cannot be replaced, instead entire headlight must be replaced for over $1000. DLR is a safety feature which alerts other vehicles and pedestrians that a vehicle is on or in motion. Due to poor craftsmanship of this critical Dodge part, it is re... Read more

Incident date: Apr 16, 2026

When I’m stopped, the car sometimes shuts off. The horn works intermittently. When I start the car, it feels like it’s going to stall. At times, all of the dashboard warning lights come on. Also, when I’m backing out of my driveway with nothing behind me, the car will sometimes automatically b... Read more

Incident date: Feb 17, 2025

I was rear-ended and the Vehicle Alert displayed airbag malfunction. This was a car rental I reported to insurance company. It advised to inspect car immediately.

Crash 2 injured

Incident date: Mar 5, 2026

The contact owns a 2024 Mazda CX-90. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel failed to return to center. There was an unknown warning light illuminated. The vehicle was taken to a local independent mechanic, where it was... Read more

Incident date: Oct 23, 2025

I have an open safety recall for 16 months (recall below). I and my family drive a Dodge Ram 3500 dually truck and haul my horses in a large gooseneck horse trailer. The recall states: “Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” It’s n... Read more

Incident date: Mar 5, 2026

Car developed a known recall issue problem, Recall 2818I. Even though Nebraska was not listed as a "salt state", it's obvious that Nebraska has similar conditions to Iowa. Attempts to contact Mazda USA corporate would not even fix the issue, citing cars age and other factors even though the ... Read more

Incident date: Jan 1, 2026

Some time while driving on empty roads Fuel Economy warning light beeping and automatically emergency brake . It happened on me more than 5 times.

Incident date: Jan 1, 2026

My 2019 Mazda CX-5 started to smoke from the engine and I could smell oil burning. My car was due for an oil change so I brough it to a mechanic. After a diagnostic, they determined that there was a major oil leak and that the cylinder head was cracked and suggested I take it to the dealership. I di... Read more

Incident date: Feb 20, 2026

Puttering can be heard. Manifold has been replaced already. Reverberation through steering wheel and pedal can be felt when idling. Car has shuddered when driving 40+ in the past but dealership downplayed any possible issues. There is an issue with something in this vehicle whether it's the torque... Read more

Incident date: Feb 1, 2026

RECALL OMISSION & SAFETY DISPUTE (Case #10683843): I am reporting two documented safety defects in my 2008 BMW 328i (N51 engine) that are identical to existing Federal Safety Recalls but have been omitted from the recall VIN list for this model year. 1. AIRBAG SYSTEM FAILURE (Recall 17V-428): The ... Read more

Incident date: Sep 11, 2025

While stopped at a traffic signal, the vehicle failed to restart when the light turned green. On another occasion, the vehicle stalled during operation and would not start. The engine would crank but there was no ignition. This created a safety risk because the vehicle was disabled in traffic and un... Read more

Incident date: Sep 11, 2025

Incident date: Feb 14, 2026

On Sunday, February 22, 2026, I was driving my 2013 Ford Flex with the driver’s seat heater activated. After a period of use, I began to notice an unusual electrical burning smell inside the vehicle. There were no dashboard warning lights or system alerts. I turned the seat heater off immediately... Read more

1 injured

Incident date: Feb 20, 2026

On January 24, 2026, my wife was driving the vehicle we purchased in May 2025 from Ziegler GMC in Lincolnwood, Illinois. While traveling on the highway in WI the vehicle suddenly lost power without warning. She was traveling with our [XXX] son at the time and was able to safely maneuver the vehicle... Read more

Incident date: Jan 1, 2025

White pain is pealing off and it’s pretty bad especially when going through car wash

Incident date: Feb 14, 2026

The rear differential had a contained catastrophic failure. The vehicle had been serviced according to the manufacturer schedule and by their own dealers. The car had never been off road. The failure occurred at 106,500 miles and 6.3 years.

Incident date: Feb 14, 2026

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle ... Read more

Incident date: Feb 11, 2026

The 2024 Mercedes-Benz GLS 450 exhibits a critical "Spatial Mapping Offset" defect within the MBUX 360-degree camera interface and the Active Brake Assist (ABA) logic. Specifically, the digital rendering of physical obstacles on the dashboard display is offset by approximately 0.5 feet (6 inches). T... Read more

Crash

Incident date: Feb 11, 2026

My 2026 GMC AT4 3.0L Duramax had a catastrophic engine failure on Sunday, February 8, 2026. It went into reduced acceleration and also fault code PO6DD. Thankfully I was not on a highway. The truck would not run over 45 MPH on flat ground, and then by the time I got it to a safe location 5 miles awa... Read more

Incident date: Dec 30, 2025

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, while charging the vehicle, there was an abnormally loud revving sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Camp... Read more

Incident date: Jan 6, 2026

The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the driver's side seat belt became loosened. The contact pulled on the seat belt, which went across the chest, and the seat belt failed to lock and restrain as intended. The contact was able to ... Read more

Incident date: Jan 11, 2023

Purchased used in 2024 with 44,000 miles. Transmission issues began at 79,000 miles. Hard shifting, slipping and then lurching when it goes in gear. Diagnosed after transmission service ($600) as a factory defect in the 10 speed transmission. Ford has issued Service Bulletins defining and outlining ... Read more

Showing 50 of 359 complaints.

NHTSA Safety Ratings, 2019 MAZDA CX-5

2019 Mazda CX-5 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2019 MAZDA CX-5

738 manufacturer communications from 421 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	133
060000 ENGINE AND ENGINE COOLING	109
110000 ELECTRICAL SYSTEM	101
356000 EQUIPMENT ADAPTIVE/MOBILITY	45
100000 POWER TRAIN	39
160000 STRUCTURE	29
030000 SERVICE BRAKES, HYDRAULIC	18
200000 WHEELS	17

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in

110000 ELECTRICAL SYSTEM

200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

100000 POWER TRAIN

Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

350000 EQUIPMENT

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

010000 STEERING

Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th

060000 ENGINE AND ENGINE COOLING

Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe

060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r

010000 STEERING

Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the

120000 EXTERIOR LIGHTING

Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa

100000 POWER TRAIN

Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi

350000 EQUIPMENT

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

030000 BRAKES (PWS)

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

060000 ENGINE AND ENGINE COOLING

353000 EQUIPMENT:ELECTRICAL

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure c

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

160000 STRUCTURE

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

200000 WHEELS

110000 ELECTRICAL SYSTEM

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

110000 ELECTRICAL SYSTEM

Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inope

060000 ENGINE AND ENGINE COOLING

120000 EXTERIOR LIGHTING

Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

353000 EQUIPMENT:ELECTRICAL

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

120000 EXTERIOR LIGHTING

Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.

130000 VISIBILITY

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern

140000 AIR BAGS

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

060000 ENGINE AND ENGINE COOLING

Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper

155000 SEAT BELTS:STATUS INDICATOR SWITCH

Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has

260000 FORWARD COLLISION AVOIDANCE

220000 SEATS

150000 SEAT BELTS

110000 ELECTRICAL SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head.

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

280000 BACK OVER PREVENTION

Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This con

980000 UNKNOWN OR OTHER

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

220000 SEATS

Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized

060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

060000 ENGINE AND ENGINE COOLING

Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are applicable; non-turbo engines are NOT applicable. In most cases

110000 ELECTRICAL SYSTEM

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

100000 POWER TRAIN

The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau

160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

060000 ENGINE AND ENGINE COOLING

When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder blo

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Cracks may be caused by: - Deformation of the exh

060000 ENGINE AND ENGINE COOLING

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: D

350000 EQUIPMENT

This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no

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MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls

3,259 Total Complaints

0 Investigations

197 Reported Crashes

29 Reported Fires

1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	18	View
2025	0	51	View
2024	0	63	View
2023	0	84	View
2022	0	83	View
2021	0	199	View
2020	0	153	View
2019 (current)	2	359
2018	3	474	View
2017	1	195	View
2016	5	628	View
2015	4	167	View
2014	4	492	View
2013	1	292	View
2012	0	1	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 MAZDA CX-5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 MAZDA CX-5

Safety Technology

Technical Service Bulletins, 2019 MAZDA CX-5

Most Affected Components

MAZDA CX-5 - All Years Overview

MAZDA CX-5 - Year by Year

Other MAZDA Models