2020 MAZDA CX-5

0 recalls, 153 complaints - 558 TSBs - 5/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

153 total complaints 12 crashes 1 fires 6 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	19
ENGINE	18
UNKNOWN OR OTHER	14
SERVICE BRAKES	13
POWER TRAIN	11
STEERING	9
FUEL/PROPULSION SYSTEM	7
AIR BAGS	7
VEHICLE SPEED CONTROL	4
EXTERIOR LIGHTING	4

Incident date: Aug 10, 2026

I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes... Read more

Incident date: May 22, 2026

When driving my 2019 Honda CRV it is very difficult to drive at speeds 55 or higher. The steering frequently becomes stiff, jerky and notching feeling requiring both hands be on the steering wheel at all times. It is exhausing and feels unsafe. It will not stay straight. You have to constantly a... Read more

Incident date: Jun 10, 2026

The contact owns a 2019 Honda Accord. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the turbo and gasket had failed and needed to be replaced. The dealer replaced the turbo and gasket... Read more

Incident date: Jun 8, 2026

- THE GROUND STRAP CORRODED AND BROKE APART. YES, I HAVE THE GROUND CABLE THAT FAILED, IF NEEDED FOR INSPECTION. - YES!!! THE TRUCK'S STEERING KEPT GOING IN AND OUT OF MANUAL STEERING AND THE ENGINE REDUCED IN SPEED ALLOWED, AND THEN THE ENGINE CUT OUT ON ME COMPLETELY - WHILE I WAS IN THE MIDDLE ... Read more

Incident date: Oct 20, 2003

Hello, I am reporting a safety issue with the Full Self-Driving (FSD) system on my 2023 Tesla Model Y. The vehicle has been taken in for service four separate times for this issue. During these visits, Tesla service technicians were able to reproduce and confirm the problem. I have been explicitly ... Read more

Incident date: Oct 20, 2003

Incident date: Feb 25, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering gear in this vehicle began to fail around 40K miles. It clunks at low speed, doesn't roll out of turns, and recently has begun to oscillate during straight driving. I will keep the old par... Read more

Incident date: Feb 25, 2023

Driving at 70 mph when I tried to accelerate. Heard a loud bang from the exhaust and immediately started to lose power. I had zero warning that anything was wrong. Warning messages flashed and I lost propulsion. As I was pulling over the engine died completely and shut off. Purchased the vehicle on ... Read more

Incident date: Apr 1, 2026

I have been waiting since September 2024 to use my level 3 charger port again. I can't safely use it without a risk of fire severely limiting the cars use and range. On top of this my main battery was tested at the Nissan Dealer November 2025 and needs replaced under warranty. It will rapidly lose... Read more

Incident date: Apr 1, 2026

Incident date: Jan 27, 2026

While driving 75mph with cruise control set the transmission downshifted to 3rd gear. I put it in manual to shift the gear back up to 6th gear. This is the 3rd time it has happened in 6 months the first and second time was while driving in Mississippi on I-10 East and Westbound in the same trip. The... Read more

Incident date: Jan 27, 2026

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the transmission independently shifted into neutral. The vehicle lost automotive power and several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road. ... Read more

Incident date: Apr 1, 2026

The contact owns a 2025 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V656000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had e... Read more

Incident date: Mar 14, 2026

The contact owns a 2020 Honda Civic. While driving 50 MPH on the highway, the passenger’s side wheel felt as if the wheel was about to detach, causing the vehicle to veer to the right. The vehicle returned to normal functionality and operated as designed. No warning light was illuminated. The vehi... Read more

Incident date: Feb 15, 2026

SUV states brake system failure, tell driver not to drive over 43 miles per hour, attempted to have repairs continue to have repeat service with same issues, notified gm customer service of concerns regarding safety of vehicle with no brakes or steering control however vehicle states owner can drive... Read more

Incident date: Feb 15, 2026

At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenl... Read more

Crash

Incident date: Feb 15, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering and driver assistance system appear to be malfunctioning. The vehicle intermittently pulls to the right during lane changes, creating resistance in the steering wheel. Additionally, the b... Read more

Incident date: Dec 19, 2025

After driving car a few minutes with the heated seats “on”, the driver’s seat became extremely hot. Driver burned finger upon checking the seat and a hole was burned through the seat upholstery. No warning lamps or messages appeared. We were concerned for further overheating or possible fire... Read more

Incident date: Oct 17, 2025

My fiancé my baby and I were leaving the house to go to the store and the steering wheel started jerking to the left when I went to turn right and then the power steering stopped working and sent a message to my dashboard that it failed. I called the ford dealership because I seen that there was a ... Read more

Incident date: Oct 31, 2025

I was experiencing engine vibration while driving and lack of power when I pressed gas pedal. I took it to an independent garage first, and then to the dealer. Both told me there was coolant and water in the cylinders, and the dealer told me I needed a total engine replacement consisting of the lon... Read more

Incident date: Oct 31, 2025

Stablitrak has come on 2x now on the highway, completely losing power steering. Very scary. Resets after turning the car off and on. 2016 , should have a recall. Same issue as the 2015s.

Incident date: Mar 17, 2025

OTA update GM N25-250380 caused significant problems. Blinker tone and other safety tones are erratic. Infotainment system is erratic. Constant reboots while driving causing distractions. Camera screens will freeze on screen while driving down interstate. It may be affecting other systems as well ... Read more

Incident date: Sep 1, 2025

Low pressure fuel pump failure Yes check engine light is on. Manufacture says there isn't a fix available yet and they have no idea when it will be available. My truck is missing and loosing fuel pressure. This is a 2021 truck and its now 2025. This needs to be fixed or another vehicle if they can't... Read more

Incident date: Sep 29, 2025

The complaint is for Software Update 7.3 and the previous update for the 2024 Volvo XC40. Those updates modified the rear backup camera view, directing the camera downward. This is a critical problem when backing out of diagonal parking, where an adjacent vehicle blocks the backup view. The revised ... Read more

Incident date: Oct 30, 2021

When braking to a stop at low speed (stopping at stop sign or at light), then car accelerates forward even though my foot is on the brake attempting to slow the car down. This unintended acceleration is dangerous and can cause an accident.

Incident date: Sep 20, 2025

The contact's grandmother owns a 2019 Ram 1500. The contact stated that the vehicle had been experiencing an intermittent loss of power steering functionality. The power steering warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that a fee would be charged ... Read more

Incident date: Sep 20, 2025

Vehicle states engine maintenance required. Is a consistent reoccurring problem according to dealer. System failure due to manufacturer always puts the user at risk.

Incident date: Aug 27, 2025

This is the Recall I am speaking about 23V865 for the 2020 Toyota Camry. This is a serious safety risk that I would like to have resolved. I drive around with my family and younger siblings and don't want there safety at risk. It's been 20 months since it was issued and there is no solution! This sh... Read more

Incident date: Aug 27, 2025

Hose from power steering pump came off causing truck to loose power steering and brakes. Fortunately we had just exited the interstate and were in a parking lot when this occurred. Truck was towed 90 miles to dealer who confirmed that hose was incorrectly installed by factory

Incident date: Aug 14, 2025

Complete failure of transmission at approximately 53k miles. No warnings. No lights. Car had just had its 50k miles service appointment. My safety and that of my family was jeopardized when I unknowingly took this car to/from our family vacation out of state- the gears started jumping a few days aft... Read more

Incident date: Aug 2, 2025

Vehicle is having trouble with moving, when press on gas pedal it does not really want to move. When sitting at idle vehicle shakes really bad. can hear a really bad tick when driving vehicle. noticed that when driving the vehicle has been shaking really bad. Rpms have also been shooting up high whe... Read more

Incident date: Aug 1, 2025

Shop has had the truck over two months and cannot figure out the problem will not go stuck in limp mode.

Incident date: Aug 1, 2025

The contact owns a 2014 Ford Edge. The contact stated while reversing, the rearview camera image was black intermittently, and a message to contact the dealer was displayed. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for the repair. The vehicle wa... Read more

Incident date: Sep 1, 2021

When making a turn from a stop, the truck will kill the engine then engage the parking brake. I thought this may have been tied to Ram Safety Recall 37A, which I had fixed at the dealership, but the truck continues to have this issue even after the recall was fixed. This is not my video, but it sh... Read more

Incident date: Jul 24, 2025

When trying to park car, vehicle will not detect the shifter is in park. If the car does not detect its in park it will not turn off and stays running hampering your exit from the vehicle. This is truly an unsafe condition due to not knowing how to get the car to shut down as well as not knowing if ... Read more

Incident date: Jul 19, 2025

Odometer Fraud. The contact purchased a 2015 Dodge Challenger. The contact then discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 138,160, and at the time of registration, it was discovered that the mileage was 222,348.

Incident date: Jun 30, 2025

The passenger headrest AHR has deployed a couple years ago while parked. I tried working with the dealer for the past year to get it fixed under a recall. The dealer said it was covered for a limited time but no longer is covered. I do not understand why that is. It seems this should be covered unde... Read more

Incident date: Jun 23, 2025

RECALL FOR CABLE FOR VISION SYSTEM REPAIRED 5/28/2025. ON 6/29/25 SAME ISSUES OCCURED. TOOK TO DEALER 7/18/25. DEALER CONFIRMED CABLE REPLACED. ATTEMPTED TO REPROGRAM VIDEO PROCESSING CENTER SEVERAL TIMES ( I WAS AT DEALER 7 HOURS). DEALER INDICATED THAT THE VIDEO PROCESSING CONTROL MODULE IS N... Read more

Incident date: Jun 5, 2025

Went to pull out into traffic and the transmission would not go into gear. It would not go forward or reverse, so I had to push it out of the road. There were no warning lamps on for transmission service.

Incident date: Jun 25, 2025

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the ma... Read more

Incident date: Jan 2, 2024

The contact owns a 2023 Chevrolet Colorado. The contact had taken the vehicle to the dealer for a routine oil change and after the vehicle was serviced, the contact was provided a multi-point vehicle inspection sheet which showed that the brake pads had received a green check mark and that the brake... Read more

Incident date: Aug 16, 2023

I am having brake indicator light popup 4 time in three week with some strange noise while driving high speed on freeway. I researched found some recall on my 2022 Honda Ridgeline. Based on the provided VIN, [XXX], it appears show my 2022 Honda Ridgeline may be affected by two safety recalls: 1... Read more

Incident date: Aug 16, 2023

The drivers side mirror has a constant vibration that causes visibility issues. Has done it since we bought it new.

Incident date: Jun 5, 2025

I have a crack in the manifold leading to an exhaust leak. This is apparently a very, very common and known issue with the equinox but there's no recall on the 2013 model. Sounds like there should be.

Incident date: Jun 5, 2025

The leather dashboard came off. We were offered to fix it for $6,000, even though the car had an extended warranty through the dealership. Mercedes corporate and the dealership came back and said they would fix it for $3,000. We reluctantly paid the $3,000 to have the dashboard fixed. A year later,... Read more

Incident date: Jun 5, 2025

A colleague alerted me to the after-market product being marketed and sold as a "pregnancy safety belt" that readjusts the fit of a seat belt in a vehicle. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: May 29, 2025

From the initial test drive, I have felt an unusual vibration felt in both the steering wheel and seat while driving the vehicle. This vibration becomes more pronounced at higher speeds, especially after 70+ MPH, but still noticeable at lower speeds at 45+ MPH. Tires were initially blamed as the und... Read more

Incident date: May 29, 2025

The contact owns a 2020 Hyundai Sonata. The contact stated that after shifting into reverse(R), the back over prevention camera screen temporarily displayed an image before the screen went black. The contact stated that the failure had become a recurring failure, but recently became a constant failu... Read more

Showing 50 of 153 complaints.

NHTSA Safety Ratings, 2020 MAZDA CX-5

2020 Mazda CX-5 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 MAZDA CX-5

558 manufacturer communications from 315 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	96
110000 ELECTRICAL SYSTEM	88
060000 ENGINE AND ENGINE COOLING	75
356000 EQUIPMENT ADAPTIVE/MOBILITY	38
100000 POWER TRAIN	30
160000 STRUCTURE	21
030000 SERVICE BRAKES, HYDRAULIC	14
010000 STEERING	12

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

980000 UNKNOWN OR OTHER

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in

110000 ELECTRICAL SYSTEM

200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

170000 LATCHES/LOCKS/LINKAGES

Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona

110000 ELECTRICAL SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

100000 POWER TRAIN

Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop

162000 STRUCTURE:BODY

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu

190000 TIRES

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

010000 STEERING

350000 EQUIPMENT

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

010000 STEERING

Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th

060000 ENGINE AND ENGINE COOLING

Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe

060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360A?view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.

130000 VISIBILITY

010000 STEERING

Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the

120000 EXTERIOR LIGHTING

Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa

220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

100000 POWER TRAIN

Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi

350000 EQUIPMENT

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

356000 EQUIPMENT ADAPTIVE/MOBILITY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

030000 BRAKES (PWS)

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

060000 ENGINE AND ENGINE COOLING

020000 SUSPENSION

Some customers have reported experiencing a one-time popping or clunking sound while driving their vehicle. The noise is most noticeable when duplicating the driving conditions of going up or down an incline while simultaneously making a tu

353000 EQUIPMENT:ELECTRICAL

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure c

160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

200000 WHEELS

100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

110000 ELECTRICAL SYSTEM

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

060000 ENGINE AND ENGINE COOLING

Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inope

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.

220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

353000 EQUIPMENT:ELECTRICAL

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

120000 EXTERIOR LIGHTING

Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

130000 VISIBILITY

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

110000 ELECTRICAL SYSTEM

Speedometer replacement procedure

143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern

140000 AIR BAGS

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper

155000 SEAT BELTS:STATUS INDICATOR SWITCH

Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has

260000 FORWARD COLLISION AVOIDANCE

220000 SEATS

150000 SEAT BELTS

110000 ELECTRICAL SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head.

060000 ENGINE AND ENGINE COOLING

030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

060000 ENGINE AND ENGINE COOLING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

130000 VISIBILITY

Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. This con

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

980000 UNKNOWN OR OTHER

280000 BACK OVER PREVENTION

100000 POWER TRAIN

The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized

110000 ELECTRICAL SYSTEM

Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve

220000 SEATS

060000 ENGINE AND ENGINE COOLING

Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are applicable; non-turbo engines are NOT applicable. In most cases

060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

110000 ELECTRICAL SYSTEM

Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina

Showing 100 of 558 bulletins.

MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls

3,259 Total Complaints

0 Investigations

197 Reported Crashes

29 Reported Fires

1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	18	View
2025	0	51	View
2024	0	63	View
2023	0	84	View
2022	0	83	View
2021	0	199	View
2020 (current)	0	153
2019	2	359	View
2018	3	474	View
2017	1	195	View
2016	5	628	View
2015	4	167	View
2014	4	492	View
2013	1	292	View
2012	0	1	View

Other MAZDA Models

Model	Recalls	Complaints
MAZDA6	98	2,911	View
TRIBUTE	65	2,831	View
B-SERIES TRUCK	65	888	View
MAZDA3	64	3,983	View
CX-9	59	1,796	View
626	54	3,892	View
MPV	44	1,157	View
RX-8	42	1,003	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 MAZDA CX-5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 MAZDA CX-5

Safety Technology

Technical Service Bulletins, 2020 MAZDA CX-5

Most Affected Components

MAZDA CX-5 - All Years Overview

MAZDA CX-5 - Year by Year

Other MAZDA Models