2018 MAZDA CX-5

3 recalls, 475 complaints - 841 TSBs - 5/5 safety rating

21V875000 Nov 12, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence
Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
121,038 vehicles affected
Manufacturer: Mazda North American Operations
19V497000 Jun 27, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence
An unexpected stall increases the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
262,220 vehicles affected
Manufacturer: Mazda North American Operations
18V426000 Jun 25, 2018
AIR BAGS:SIDE/WINDOW
Defect Description
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety ... Read more
Consequence
If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy
Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
682 vehicles affected
Manufacturer: Mazda North American Operations

Complaint Statistics

475 total complaints 36 crashes 8 fires 21 injuries

Top Reported Components

ComponentComplaints
ENGINE93
UNKNOWN OR OTHER52
ELECTRICAL SYSTEM48
POWER TRAIN41
SERVICE BRAKES35
FUEL/PROPULSION SYSTEM27
STEERING22
STRUCTURE:BODY20
FUEL SYSTEM, GASOLINE18
AIR BAGS13
ENGINE Aug 19, 2026
Incident date: Aug 10, 2026
The contact owns a 2018 Mazda CX-5. The contact stated that while driving at various speeds, the vehicle was leaking engine oil, and there was white smoke coming from underneath the hood. The contact stated that upon further inspection, there was a puddle of engine oil on the ground while the vehicl... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jul 23, 2026
Incident date: Jun 23, 2026
While driving in the middle of active traffic, the vehicle experienced a sudden and dangerous loss of motive power. The first indication of a problem was the A/C abruptly blowing hot air. Immediately following this, the vehicle began violently shaking before the engine stalled completely. The low oi... Read more
ENGINE Jul 22, 2026
Incident date: Jul 1, 2025
I bought my 2018 Chrysler Pacifica Touring van in February 2018 brand new from Burlington Chrysler, Burlington, NJ. In May 2026 the check engine light came on and I brought the van to my mechanic. The code he pulled was for #5 cylinder. I had the repair done. A month later in June of 2026 the che c... Read more
POWER TRAIN Jul 14, 2026
Incident date: Jul 14, 2026
The internal transmission Output Shaft Speed Sensor (OSS) and its associated internal circuit/lead frame assembly failed. The vehicle is fully intact, operational, and available for inspection upon request. When the Output Shaft Speed Sensor intermittently loses its signal (dropping to 0 RPM while... Read more
ELECTRICAL SYSTEM Jul 2, 2026
Incident date: Jul 1, 2026
Air conditioning problem . Ac shuts down after several hours . Has happened to numerous other Genesis cars .
STEERING Jul 1, 2026
Incident date: May 4, 2026
The contact owns a 2024 Honda Pilot. The contact stated that while driving at an undisclosed speed, after the vehicle had warmed up, there was a popping and clicking sound coming from the vehicle while turning the steering wheel. The vehicle was taken to a dealer to be diagnosed, and it was determin... Read more
EXTERIOR LIGHTING Jun 18, 2026
Incident date: Jun 6, 2026
When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the roa... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Jun 17, 2026
Incident date: Jun 12, 2026
Ford describes their pre-collision system: The system warns the driver of potential hazards by providing three levels of assistance. Alert: When active, a flashing visual warning appears and an audible warning tone sounds. Brake Support: The system helps reduce the impact speed by preparing the brak... Read more
ENGINE Jun 4, 2026
Incident date: Apr 1, 2026
Engine coolant keeps getting severely low. Coolant intrusion into cylinder 3 is occuring causing severe misfire, low compression, coolant consumption, power loss, white smoke, that causes minor throat and eye irritation, and catalytic converter damage. Constant low coolant level increases risk of fi... Read more
ELECTRICAL SYSTEM:HORN Jun 4, 2026
Incident date: May 6, 2026
The contact owns a 2023 Tesla Model S. The contact stated that the horn button on the right side of the steering wheel was not easily accessible. The contact was concerned that the issue could prevent the driver from beeping the horn during emergencies, increasing the risk of a crash. The manufactur... Read more
ENGINE May 27, 2026
Incident date: May 1, 2021
The engine has 1205 miles on it and seized up. Autofair hyundia of Manchester denied us. We did get a warning light a couple days before. But to late just the dealer inspected it.
POWER TRAIN May 27, 2026
Incident date: May 1, 2021
The engine has 1205 miles on it and seized up. Autofair hyundia of Manchester denied us. We did get a warning light a couple days before. But to late just the dealer inspected it.
UNKNOWN OR OTHER May 19, 2026
Incident date: Dec 12, 2025
While driving on the freeway heard a loud boom and realized that the moonroof on the car had shattered.
FUEL/PROPULSION SYSTEM May 17, 2026
Incident date: May 13, 2026
Multiple mechanics have told me it’s spark plugs and piston ring and issues. I constantly get my oils changed when I’m at 10% and never let it run out of gas. Constantly babied this thing. It only has 145k miles on it. Had 111k when I bought it in 2022! I barely put miles on this and the fue... Read more
UNKNOWN OR OTHER May 17, 2026
Incident date: May 13, 2026
While driving home from work, I was attempting to accelerate my RPMs showed 4000. However, my speed did not match the car. He hesitated and was doing a lot of jerking after I got home turned off the car turned it back on my check engine light came on and it threw a code P07A5.
ENGINE AND ENGINE COOLING May 15, 2026
Incident date: Apr 29, 2026
The contact owns a 2018 Ford Edge. The contact stated that while driving, the vehicle began to vibrate excessively. There was an abnormal swishing sound detected. The check engine light was illuminated. The vehicle was taken to the local dealer, where a video was sent to the contact displaying coola... Read more
ELECTRICAL SYSTEM May 15, 2026
Incident date: May 15, 2026
The pressure sensor coming out of the transmission has failed, and it's pushed transmission fluid throughout the engine harness, transmission harness, the bull harness in the dash and the 02 sensors. All of those have been damaged. The car is now unsafe to drive due to the pressure sensor failing. T... Read more
SUSPENSION May 15, 2026
Incident date: May 15, 2026
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked and un intended in a parking lot the vehicle passenger side rear coil spring detached independently No warning lights illuminated. A dealer was contacted. The vehicle was towed to the dealer where it was ... Read more
ENGINE May 12, 2026
Incident date: Apr 28, 2026
The car stalls and began to jerk then shuts down the crash symbols comes on and goes off.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY May 12, 2026
Incident date: May 9, 2026
The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light and drivetrain warning light illuminated. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed that the positive... Read more
AIR BAGS May 12, 2026
Incident date: Apr 28, 2026
My 2025 Tesla Cybertruck AWD (VIN: [XXX] ) has a recurring failure of the right rear seat occupant detection system, which governs airbag deployment and is certified by Tesla to meet FMVSS 208. The same alert (internal code RCM2_a698) persisted through two official repairs at Tesla Palo Alto: ... Read more
SUSPENSION:REAR May 5, 2026
Incident date: Jul 16, 2024
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the rear of the vehicle would move independently. The contact stated that it felt as if the vehicle were going to slide and eventually would lose control. No warning lights illuminated. The v... Read more
ENGINE May 2, 2026
Incident date: Apr 27, 2026
another case of a 2018 cx-5 cracked cylinder head. 70k miles and regularly maintienced. no warning other than oil showing on the ground. took it in to mazda dealership and they came back after looking at it and declared it was a cracked cylinder head priced at 6.8k. after looking it up it appears to... Read more
UNKNOWN OR OTHER May 2, 2026
Incident date: Apr 27, 2026
another case of a 2018 cx-5 cracked cylinder head. 70k miles and regularly maintienced. no warning other than oil showing on the ground. took it in to mazda dealership and they came back after looking at it and declared it was a cracked cylinder head priced at 6.8k. after looking it up it appears to... Read more
ENGINE Apr 30, 2026
Incident date: Apr 19, 2026
My CX-5 has 86,120 miles. I noticed a burnt oil smell coming into the car and later found oil droplets on my garage floor. I took it in to my neighborhood garage and they found an oil leak coming from the cylinder head. They recommended I take to my Mazda dealer. I had it towed to Pearson Mazda, Ric... Read more
UNKNOWN OR OTHER Apr 30, 2026
Incident date: Apr 29, 2026
I am experiencing “ghost touch” from the faulty laminate on the touch screen. Can literally see it degrading. It is a widely known issue and is dangerous cause I’m cruising along at 70 on the highway then all of a sudden my car randomly changes to different screens or changes sound settings. ... Read more
ENGINE Apr 30, 2026
Incident date: Sep 17, 2025
My 2018 Mazda CX five experience catastrophic engine failure at approximately 119,000 miles despite proper maintenance. The failure resulted in a repair estimate exceeding $9500. This type of failure raises concerns regarding potential engine defects or premature mechanical breakdown. Mazda acknowl... Read more
UNKNOWN OR OTHER Apr 26, 2026
Incident date: Jan 21, 2026
My other door is doing cracking like my other door did camera some time hard to see but I brought to frenchie where I bought they said nothing wrong and since I bought this car there been recall after recall I want to trade in because of all in safe recall but they said no
UNKNOWN OR OTHER Apr 23, 2026
Incident date: Apr 22, 2026
I wanted to report the failure of my rear camera and/or the electrical circuit that is tied to it. It's my understanding that Hyundai has issued multiple recalls across different years/vehicles for issues in this area. My 2019 Sonata is NOT included in those current recalls. I was without my vehi... Read more
ENGINE Apr 21, 2026
Incident date: Apr 16, 2026
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced catastrophic engine failure. The vehicle was repaired; however, the failure reoccurred. Before the most recent failure, the contact heard an abnormally loud clicki... Read more
UNKNOWN OR OTHER Apr 15, 2026
Incident date: Mar 1, 2026
My vehicle has experienced repeated stalling events, including while the vehicle is in operation. The first occurrence began at approximately [mileage] and has continued intermittently despite multiple service visits. During these incidents, the vehicle unexpectedly loses power without warning. This... Read more
POWER TRAIN Apr 13, 2026
Incident date: Mar 18, 2026
Trans is hanging shifting into 2nd gear, 4th gear, 7th gear, and 9th gear. Also has gotten stuck in 10th gear 3 times. Had to roll over to the side of the road turn the truck off and restart. Also have hard shifts from 1-3 and then have hard downshifts from 5-4-3.
ELECTRICAL SYSTEM Apr 11, 2026
Incident date: Mar 3, 2026
Incident Description: I purchased a 2016 Hyundai Veloster (VIN: KMHTC6ADXGU255844) in May 2025. Shortly after purchase, the vehicle began exhibiting serious mechanical issues, including engine knocking, excessive oil consumption, stalling, misfiring, and loss of power. Despite these ongoing issues, ... Read more
Crash 1 injured
POWER TRAIN Apr 9, 2026
Incident date: Feb 26, 2026
The vehicle is subject to Safety Recall 26V073 (High-Voltage Battery Fire Risk). Since March 2023, at 6,177 miles, the vehicle has experienced recurring powertrain and battery malfunctions. Despite 11 total service visits and 8 specific attempts to repair the battery management system and powertrain... Read more
FUEL/PROPULSION SYSTEM Apr 9, 2026
Incident date: Feb 26, 2026
The vehicle is subject to Safety Recall 26V073 (High-Voltage Battery Fire Risk). Since March 2023, at 6,177 miles, the vehicle has experienced recurring powertrain and battery malfunctions. Despite 11 total service visits and 8 specific attempts to repair the battery management system and powertrain... Read more
SERVICE BRAKES, HYDRAULIC Apr 9, 2026
Incident date: Mar 6, 2026
The contact owns a 2026 Toyota Camry Hybrid. The contact stated that after starting the vehicle and driving down the driveway, the vehicle failed to stop while forcefully depressing the brake pedal, causing the vehicle to drive across a two-lane highway. The contact was able to stop the vehicle and ... Read more
FUEL/PROPULSION SYSTEM Mar 31, 2026
Incident date: Mar 17, 2026
Engine was replaced couple of months ago due to a recall and today 3/30/2026 I'm pulling up to my driveway getting home from work in my car starts smoking it catches on fire
Fire
FORWARD COLLISION AVOIDANCE: WARNINGS Mar 30, 2026
Incident date: Feb 27, 2026
I am not comfortable with this recall. Having a door fall off while driving is not acceptable. The dealer is totally overwhelmed. The earliest they can take the car in is in 3 weeks and then in the past it took them 1 month to look at the car. I am totally done with this car
ELECTRICAL SYSTEM Mar 18, 2026
Incident date: Feb 19, 2026
I have a 2020 Lincoln Corsair with an active recall on the infotainment system. My screen freezes constantly, and I’m unable to complete system updates at all—it just spins or crashes & my rearview camera glitches out. This is a huge safety issue!!! This makes the vehicle difficult and unsafe ... Read more
ENGINE Mar 7, 2026
Incident date: Mar 7, 2026
I was driving an hour away from home and suddenly my muffler and exhaust started dragging— 49,000 miles, 5 years old AND just passed inspection A WEEK AGO. Luckily, it didn’t become completely unattached because that could have caused an accident as there were cars behind me. Complete safety haz... Read more
ENGINE Mar 7, 2026
Incident date: Mar 7, 2026
I am experience coolant intrusion into cylinder 3 causing the check engine light to come on, when.checked on obd2 system shows a misfire on cylinder 3, multiple checks by service centers all diagnose the coolant intrusion defect on the 2.0 ecoboost engine requiring a long block replacement
STEERING Mar 6, 2026
Incident date: Mar 5, 2026
While traveling at a high rate of speed, the power steering light came on, and the steering wheel locked up and became almost impossible to turn. After pulling over and turning the vehicle off, the problem went away. But only to have the problem happen again, twice more creating unsafe driving condi... Read more
POWER TRAIN Feb 19, 2026
Incident date: Feb 11, 2026
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minu... Read more
Fire
TIRES:SIDEWALL Feb 18, 2026
Incident date: Jul 15, 2025
The contact owns a 2022 Honda CR-V equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 235/55/R19, DOT Number: HWE7WC8K1722. The contact stated that there was a round dot on the front passenger’s side tire. Upon closer inspection, the tire displayed a crack and a large groove alo... Read more
POWER TRAIN Feb 6, 2026
Incident date: Feb 3, 2026
Stellantis has a recall for Loss of Crankshaft Position, Reference: 66A / NHTSA 23V-411. They did not include my truck in the recall but I have the exact same problem as verified by the dealer. The Recall Center will not answer the phone and reports errors when I call. The warranty center will not... Read more
ELECTRICAL SYSTEM Jan 29, 2026
Incident date: Dec 22, 2025
Had a light come on about the Electric power steering, Steering assist reduced see your dealer I know the hybrid had this problem but mine is just a gas model
SUSPENSION Jan 5, 2026
Incident date: Dec 10, 2025
The contact owns a 2026 Chevrolet Silverado 1500. The contact stated that while driving 20 MPH on a dirt road in Death Valley National Park for 30 miles, the passenger’s side front shock failed, then the driver’s side front shock and driver’s side rear shock failed. There were no warning light... Read more
SUSPENSION:FRONT:SHOCK ABSORBER Jan 5, 2026
Incident date: Dec 10, 2025
The contact owns a 2026 Chevrolet Silverado 1500. The contact stated that while driving 20 MPH on a dirt road in Death Valley National Park for 30 miles, the passenger’s side front shock failed, then the driver’s side front shock and driver’s side rear shock failed. There were no warning light... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jan 5, 2026
Incident date: Dec 10, 2025
Car software has multiple error notifications at once (Forward collision error, active lane assist error, traffic sign recognition error, emergency assist error, active cruise assist error, lane departure warning error, active front assist/distance, proactive occupant protection, high beam assistant... Read more
SERVICE BRAKES Dec 31, 2025
Incident date: Dec 31, 2025
New Audi Q7 only 1,392 miles driven, front brake failed, Audi NOT willing to remedy under warranty claiming unsubstantiated brakes overheated due to excessive braking ? Clearly manufacturer fault and serious safety hazard - no support from Audi Grapevine

Showing 50 of 475 complaints.

NHTSA Safety Ratings, 2018 MAZDA CX-5

2018 Mazda CX-5 SUV AWD Later Release

CategoryRating
Overall Rating 5 / 5 ★★★★★
Frontal Crash 5 / 5 ★★★★★
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 16.9%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2018 MAZDA CX-5

841 manufacturer communications from 494 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT139
110000 ELECTRICAL SYSTEM118
060000 ENGINE AND ENGINE COOLING101
356000 EQUIPMENT ADAPTIVE/MOBILITY46
100000 POWER TRAIN41
160000 STRUCTURE29
060000 ENGINE (PWS)27
200000 WHEELS21
SA-027-24 Apr 26, 2024
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
SA-027-24 Apr 26, 2024
980000 UNKNOWN OR OTHER
Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
07-003-24 Apr 22, 2024
980000 UNKNOWN OR OTHER
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
07-003-24 Apr 22, 2024
110000 ELECTRICAL SYSTEM
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
SA-022-24 Apr 10, 2024
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
SA-016-24 Mar 8, 2024
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
PF-24-03 Mar 6, 2024
100000 POWER TRAIN
Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been develop
SA-011-24 Feb 12, 2024
200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
190000 TIRES
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-011-24 Feb 12, 2024
010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-008-24 Feb 6, 2024
350000 EQUIPMENT
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-008-24 Feb 6, 2024
110000 ELECTRICAL SYSTEM
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
09-006-24 Feb 2, 2024
170000 LATCHES/LOCKS/LINKAGES
Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se
09-006-24 Feb 2, 2024
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing se
06-001-24 Jan 23, 2024
010000 STEERING
Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
01-005-23a Dec 20, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant tempe
SA-081-23 Dec 5, 2023
060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if r
06-004-23b Dec 1, 2023
010000 STEERING
Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
09-041-23 Nov 27, 2023
120000 EXTERIOR LIGHTING
Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coa
05-005-23a Nov 14, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
01-007-23a Nov 7, 2023
350000 EQUIPMENT
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-007-23a Nov 7, 2023
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
05-005-23 Oct 31, 2023
100000 POWER TRAIN
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi
02-003-23 Oct 17, 2023
020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-032-23a Oct 11, 2023
356000 EQUIPMENT ADAPTIVE/MOBILITY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a Oct 11, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23a Oct 11, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-003-23a Sep 15, 2023
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
04-001-23b Sep 13, 2023
030000 BRAKES (PWS)
Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
SA-039-23a Sep 13, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a Sep 13, 2023
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-050-23 Aug 28, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about scratches on the instrument cluster lens.
SA-037-23a Aug 16, 2023
060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem
05-004-23 Aug 1, 2023
100000 POWER TRAIN
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua
05-004-23 Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua
09-028-23 Jul 7, 2023
353000 EQUIPMENT:ELECTRICAL
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure c
SA-039-23 Jul 6, 2023
160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-037-23 Jun 6, 2023
060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new ass
01-008-23 Jun 5, 2023
060000 ENGINE AND ENGINE COOLING
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera
SA-036-23 Jun 5, 2023
350000 EQUIPMENT
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
SA-036-23 Jun 5, 2023
160000 STRUCTURE
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
SA-035-23 Jun 1, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
SA-033-23 May 24, 2023
110000 ELECTRICAL SYSTEM
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-032-23 May 24, 2023
110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-032-23 May 24, 2023
060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-031-23 May 17, 2023
200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
05-002-23 May 17, 2023
100000 POWER TRAIN
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).
05-002-23 May 17, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).
01-007-23 May 9, 2023
110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-007-23 May 9, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
01-006-23 Apr 26, 2023
060000 ENGINE AND ENGINE COOLING
Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
SA-023-23 Apr 14, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inope
SA-023-23 Apr 14, 2023
110000 ELECTRICAL SYSTEM
Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is inope
09-019-23 Apr 12, 2023
120000 EXTERIOR LIGHTING
Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.
06-001-23a Apr 3, 2023
010000 STEERING
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
SA-016-23 Mar 21, 2023
353000 EQUIPMENT:ELECTRICAL
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
SA-012-23 Mar 1, 2023
130000 VISIBILITY
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SA-012-23 Mar 1, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
09-016-23 Feb 28, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
09-016-23 Feb 28, 2023
110000 ELECTRICAL SYSTEM
Speedometer replacement procedure
08-002-23 Feb 28, 2023
143110 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern
08-002-23 Feb 28, 2023
140000 AIR BAGS
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern
08-002-23 Feb 28, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern
01-005-23 Feb 16, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper
08-001-23 Feb 16, 2023
155000 SEAT BELTS:STATUS INDICATOR SWITCH
Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has
08-001-23 Feb 16, 2023
260000 FORWARD COLLISION AVOIDANCE
Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has
08-001-23 Feb 16, 2023
220000 SEATS
Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has
08-001-23 Feb 16, 2023
150000 SEAT BELTS
Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has
08-001-23 Feb 16, 2023
110000 ELECTRICAL SYSTEM
Some vehicles may turn on the passenger seatbelt reminder, even though there is no passenger seated in the vehicle. This concern may be caused by the passenger sensor being too sensitive. To eliminate this concern, the passenger sensor has
04-001-23a Feb 13, 2023
030000 SERVICE BRAKES, HYDRAULIC
Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
SA-010-23 Feb 9, 2023
030000 SERVICE BRAKES, HYDRAULIC
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-010-23 Feb 9, 2023
060000 ENGINE AND ENGINE COOLING
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-010-23 Feb 9, 2023
110000 ELECTRICAL SYSTEM
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-010-23 Feb 9, 2023
120000 EXTERIOR LIGHTING
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-010-23 Feb 9, 2023
130000 VISIBILITY
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
SA-007-23 Feb 7, 2023
100000 POWER TRAIN
The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized
01-004-23 Feb 3, 2023
060000 ENGINE AND ENGINE COOLING
Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im
07-002-23 Feb 1, 2023
110000 ELECTRICAL SYSTEM
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
07-002-23 Feb 1, 2023
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
SA-007/23 Jan 27, 2023
100000 POWER TRAIN
The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau
RF-23-01 Jan 23, 2023
060000 ENGINE AND ENGINE COOLING
When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder blo
09-006-23 Jan 23, 2023
160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
RF-22-01R3 Jan 12, 2023
350000 EQUIPMENT
This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. There is no
SA-001-23a Jan 12, 2023
350000 EQUIPMENT
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: D
SA-001-23a Jan 12, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: D
SA-003/23 Jan 11, 2023
030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
RF-22-01R2 Jan 4, 2023
350000 EQUIPMENT
This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainm
RF-22-01R2 Jan 4, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. There is no need to replace the entire infotainm
SA-001-23 Jan 3, 2023
350000 EQUIPMENT
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: D
SA-001-23 Jan 3, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: D
SA-078-22 Dec 20, 2022
030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
SA-016-22a Dec 7, 2022
350000 EQUIPMENT
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
MT-004-22 Dec 1, 2022
060000 ENGINE AND ENGINE COOLING
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
04-004-22 Nov 29, 2022
030000 BRAKES (PWS)
Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
09-018-22b Nov 22, 2022
110000 ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00.324 fixes these software errors (b
SA-041-22c Nov 22, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White dots
SA-041-22c Nov 22, 2022
110000 ELECTRICAL SYSTEM
Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White dots

Showing 100 of 841 bulletins.

MAZDA CX-5 - All Years Overview

Complete safety history for the MAZDA CX-5 across all model years (2013, 2019).

20 Total Recalls
3,286 Total Complaints
0 Investigations
197 Reported Crashes
32 Reported Fires
1 Reported Deaths

MAZDA CX-5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 0 20 View
2025 0 57 View
2024 0 67 View
2023 0 91 View
2022 0 84 View
2021 0 200 View
2020 0 153 View
2019 2 364 View
2018 (current) 3 475
2017 1 195 View
2016 5 628 View
2015 4 167 View
2014 4 492 View
2013 1 292 View
2012 0 1 View

Other MAZDA Models

Model Recalls Complaints
MAZDA6 98 2,911 View
TRIBUTE 65 2,831 View
B-SERIES TRUCK 65 888 View
MAZDA3 64 3,983 View
CX-9 59 1,796 View
626 54 3,892 View
MPV 44 1,157 View
RX-8 42 1,003 View