2020 FORD MUSTANG

8 recalls, 176 complaints - 224 TSBs

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image wh... Read more

Consequence

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional le... Read more

1,448,655 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2... Read more

Consequence

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

200,237 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Defect Description

Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Ligh... Read more

Consequence

Without a low brake fluid warning light, the vehicle may be driven with low brake fluid, reducing braking performance and increasing the risk of a crash.

Remedy

Dealers will update the body control module software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C35.

187,922 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Defect Description

Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver assist features, whi... Read more

Consequence

A rearview camera or reverse light that is disabled reduces the driver's rear view, increasing the risk of a crash. Disabled driver assist features (traction control, forward collision warning, blind spot warning, cross traffic indicator) may increase the risk of a crash.

Remedy

Dealers will update the PCM software, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S37.

25,032 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or dist... Read more

Consequence

Reduced rearward visibility can increase the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's ... Read more

620,246 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping.

Consequence

A broken brake pedal could affect braking ability, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the brake pedal bracket assembly, free of charge. The recall began January 26, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S52.

38,005 vehicles affected

Manufacturer: Ford Motor Company

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Alert, and Auto High B... Read more

Consequence

If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy

Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

24 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.

Consequence

If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.

Remedy

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S21.

10,460 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

176 total complaints 18 crashes 4 fires 16 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	23
POWER TRAIN	20
SERVICE BRAKES	17
UNKNOWN OR OTHER	16
ENGINE	16
VEHICLE SPEED CONTROL	8
STEERING	8
AIR BAGS	7
SERVICE BRAKES, HYDRAULIC	5
SUSPENSION	5

Incident date: Jul 7, 2026

The contact owns a 2020 Ford Mustang. The contact stated while the vehicle was parked, the contact noticed smoke coming from underneath the hood. The vehicle was unoccupied. The contact inspected the vehicle. The contact stated that the fire was about three inches from the back of the engine, close ... Read more

Fire

Incident date: Jul 7, 2026

Fire

Incident date: May 17, 2026

UNKNOWN On just a regular day the vehicle stop showing on the screen the camera to back up , and glitching . The whole screen went out slowly by slowly . One day the screen lights up and you can see camera to warn you on cars and the next it doesn’t show anything on screen and it turns black . Y... Read more

Incident date: May 4, 2026

Following Hyundai Recall 296 on my 2026 Hyundai Palisade Calligraphy, the second-row “car seat friendly” tilt-and-slide seat functionality changed significantly after the required software update. Prior to the recall update, the seats operated with a one-touch tilt-and-slide function that allow... Read more

Incident date: May 4, 2026

I parked in a lot for about 30 minutes while taking a short hike. When I returned and started the truck the dash was black, no gauges, no PRND indication, nothing and the warning lights in the mirrors stayed illuminated continuously. We were in a National monument and decided to try and get back to ... Read more

Incident date: May 4, 2026

Incident date: Apr 27, 2026

The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would display a distorted image while the vehicle was in rev... Read more

Incident date: Apr 8, 2026

Unknown cause but Timeline: -Delayed push start (5 -15second delay from electrical system starting) -Early battery failure (3 years old) attributed to operating voltage ranging between 12-13 -Camshaft replacement 4 months later the delayed engine turnover began again. All diagnostic testing shows n... Read more

Incident date: Nov 28, 2025

Our 2021 VW Atlas was rear-ended while stopped at stop light. The other driver was going an estimated 45 MPH. At impact, the driver seat broke backwards hitting our 5 year old child in the face. The child was in a 5-point harness car seat and the only injuries resulting from the accident were to the... Read more

Crash 2 injured

Incident date: Nov 28, 2025

NHTSA 20V-699, FCA W79 (replaces previous campaign 19V-757/VB1) - this recall involves an EGR Cooler but my VIN number was not included. Today, I have been informed by a mechanic that the EGR Cooler has failed and must be replaced. As this is the same engine and same failure as the above campaign,... Read more

Incident date: Nov 28, 2025

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.... Read more

Incident date: Mar 29, 2026

In the past month or two the steering has become sticky, stiff or notchy initially occurring while completing turns on sweeping highway entrance ramps. This exact issue has now progressed to all driving conditions even when making minor steering adjustments on straight roads. I have not yet contacte... Read more

Incident date: Mar 29, 2026

Car wobbles back and forth uncontrollably while driving, and also makes clicking noises while driving.

Incident date: Mar 29, 2026

Car wobbles back and forth uncontrollably while driving, and also makes clicking noises while driving.

Incident date: Feb 27, 2026

Component/System Failed: Tire Sidewall (Continental CrossContact LX20 EcoPlus+, Size: 255/55R20 107H). I am reporting a potential safety defect regarding my Continental tires. While my specific mold number (S-421232) is not currently listed in NHTSA Campaign 20T018000, the tires were manufactured i... Read more

Incident date: Feb 27, 2026

Incident date: Jan 16, 2026

I was driving home in my VolvoXC60. I think its a 2025 or 2024 model. I drive very safe and never do anything crazy when I drive. I came to a stop like normal at a red light and the screen said accident detected (specifically rear collision avoidance or rear collision something) and the seatbelt st... Read more

Incident date: Mar 14, 2026

It shuts down the engine or. Does not go in park it has something going on with electrical I can not afford it help please

Incident date: Dec 31, 1969

My 2018 Ford Edge (2.0L EcoBoost) is suffering from a documented manufacturing defect where coolant leaks into the engine cylinders. I have an official dealer diagnostic report confirming the symptoms match TSB 22-2229 (which supersedes TSB 22-2133 and 19-2346).

Incident date: Dec 31, 1969

Received notice of recall 03D via Ram trucks mobile app. Called my local dealership to schedule the truck in for the recall. I was told “there are no parts available at this time to satisfy the recall” and that the dealership has over 400 vehicles currently on a wait list for parts.

Incident date: Feb 14, 2026

This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle imme... Read more

Incident date: Feb 19, 2026

The contact owns a 2020 BMW X5. The contact stated that while the vehicle was parked, there was fluid and lubricant on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a detached front differential shaft bearing. I... Read more

Incident date: Feb 11, 2025

I own a 2021 GMC Yukon Denali XL with approximately 81,000 miles. On 4 separate occasions, after coming to a complete stop in traffic and then attempting to accelerate, the vehicle violently jerks and shifts itself into park. I am not pressing the brake when this occurs. I must manually shift the v... Read more

Incident date: Jan 13, 2026

The contact owns a 2021 Honda Pilot. The contact stated that while the engine was idling and with the gear shifter in the park position, the contact reached into the vehicle from the front driver's door, and suddenly the vehicle began to slowly roll backwards. The contact was pushed to the ground, c... Read more

Crash 1 injured

Incident date: Aug 29, 2025

Subject: Safety Complaint – 2024 Jeep Wrangler 4xe (VIN: [XXX] ) – Recall 68C High Voltage Battery Fire Risk Dear NHTSA Office of Defects Investigation, I am filing this safety complaint for my leased 2024 Jeep Wrangler 4xe Plug-in Hybrid (VIN: [XXX] ) regarding Safety Recall 68C (NHTSA Campaign... Read more

Incident date: Dec 18, 2025

I have had two major problems with this car. At approximately 84,000 miles, the engine started making a very loud noise, regardless of speed. It was first diagnosed by an independent service center as a control arm bearing failure. I contacted Honda Corporate and was told that it had to be diagno... Read more

Incident date: Nov 1, 2025

Transmission failed. Pulling into traffic the transmission failed to shift from first gear into second, instead not going into any gear at all, putting my entire family at risk of being struck by oncoming traffic! Engine revved and truck would not move. Then suddenly shifts into third gear jerking v... Read more

Incident date: Jul 4, 2025

My Jeep Wrangler 4xe is affected by two open NHTSA safety recalls: 25V-766 (engine casting sand contamination) and 25V-741 (HV battery separator damage). Both recalls involve serious safety risks including fire, sudden loss of propulsion, and catastrophic engine failure. In the official Jeep Owner P... Read more

Incident date: Nov 7, 2025

The contact owns a 2016 Ford Escape. The contact stated that the message "Transmission Fault" was displayed once. Additionally, the contact stated while driving approximately 60 MPH, the accelerator pedal was depressed, but the vehicle failed to respond as needed and shuddered abnormally. The contac... Read more

Incident date: Sep 29, 2025

The vehicle has start throwing a safety restraint error. We got into the service mode and it shows there is electrical problems with the driver side airbag system and that it may not deploy in the event of an accident. Tesla is delaying the appointment to review this for 12 days. Their app advised t... Read more

Incident date: Sep 8, 2025

I’ve only had this car for 2.5 weeks. Today on my way to work (the same roads I take everyday) I had the automatic breaking system pop on with a “brake” light pop up and the vehicle was braking on its own, with no other vehicles to the front or side of me. Semi sunny day, camera clear of dirt... Read more

Incident date: Apr 1, 2025

My son was turning out of a parking lot and the car suddenly stopped moving and went into park. He couldn’t shift out of park and was stuck in the middle of a very busy street with cars slamming on their brakes to avoid hitting him. The car had to be towed away.

Incident date: Aug 27, 2025

The car was parked in a campground for a night and several systems issues came up, including traction control disabled, steer assistant disabled, staibility control disabled, and the car was keeping accelerating even though I did not step on the accelerate pedal. The acceleration was out of control.... Read more

Incident date: Jun 4, 2025

First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the ABS sensor comes on Then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue firs... Read more

Incident date: Jun 4, 2025

I had recalls “repaired”, but my airbags do not work and Bob Howard Toyota told me that they work and that they only check the sensor to make sure the sensor works. My fuel pump was was supposedly replaced but I still experience issues such as stuttering, slight stalling, engine is working harde... Read more

Incident date: Jun 4, 2025

Incident date: Jul 1, 2025

The engine issue first started as a small knock and hesitation during acceleration, which has now progressed into full misfiring and loss of performance. Diagnostic documents indicate internal mechanical failure. Hyundai has failed to timely fix the issue, and the vehicle remains unsafe to drive. I... Read more

Incident date: Jul 1, 2025

Incident date: Jul 25, 2025

The contact owns a 2021 Ford Expedition. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power. There was no warning light illuminated. The contact stated that while attempting to pull over to the shoulder of the roadway, the vehicle regained motive po... Read more

Incident date: Jul 25, 2025

Pirelli p zero rs sizes 305/30/19 and 315/30/19 . These tires are track tires, no Tread. Unsafe when the road is wet. Ford should not have put these on a car for street use. Totally unacceptable and unsafe for use in other than hot and dry roads

Incident date: Jul 25, 2025

Incident date: Apr 5, 2025

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked, the rearview became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed that the processing module console had failed and need... Read more

Incident date: Mar 11, 2025

The contact owns a 2020 Hyundai Ioniq Hybrid. The contact stated that while idle, releasing the brake and pressing the accelerator, the vehicle would jolt forward before accelerating. The failure would occur intermittently and had become progressively more pronounced. There were no warning lights il... Read more

1 injured

Incident date: Jul 17, 2025

Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall repairs completed, but unfortunately, I’ve been unable to locate the required pillars for the repairs. I recently brought my vehicle back to the dealership, but was told that no wo... Read more

Incident date: Jul 17, 2025

I am writing to formally bring to your attention a recurring and concerning design issue with the Acura RDX involving the sunroof drainage system. This problem appears to stem from a flawed design in which the drainage channels frequently become clogged, leading to water accumulating and eventually ... Read more

Incident date: Apr 1, 2025

My dashboard cover is peeling, it is made from leather, it is interfering with the heads up diplat, automatic lighting system and forward braking safety components, I have brought this to Ford to try to have them repair it dash but I am always told that the piece is considered trim and is not under ... Read more

Incident date: Jun 15, 2025

The contact owns a 2018 Dodge Journey. The contact stated while driving 25 MPH, the contact can a grinding sound coming from the rear brakes. No warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, however the dia... Read more

Incident date: Jun 15, 2024

The headlights burn out frequently the air conditioner does not work the ignition had to be replaced there's always a code of p0171 the start/stop feature does not work the brakes make the car shake. When does stuff takes place I have to pull the vehicle over cousin me to put others in danger by bei... Read more

Incident date: Jun 15, 2024

The contact owns a 2020 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump control module had failed and nee... Read more

Incident date: May 25, 2025

Braking after hitting a pothole was a nightmare! No warning lights came on to prepare me for anything. Brake pedal went to the floor and would not work properly. Finally after getting my vehicle to stop I pulled over pumped my brakes and seemed to work after 5 tries. Toe link recall was “fixed” ... Read more

Showing 50 of 176 complaints.

NHTSA Safety Ratings, 2020 FORD MUSTANG

2020 Ford Mustang C RWD

Category	Rating
Rollover	5 / 5 ★★★★★
Rollover Risk	8.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 FORD MUSTANG

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.3L 4-cyl, Manual 6-spd (Rear-Wheel Drive)	21.0	30.0	24.0	Regular	$2,600
2.3L 4-cyl, Automatic (S10) (Rear-Wheel Drive)	21.0	32.0	25.0	Regular	$2,500
5.0L 8-cyl, Manual 6-spd (Rear-Wheel Drive)	15.0	24.0	18.0	Regular	$3,450
5.0L 8-cyl, Automatic (S10) (Rear-Wheel Drive)	16.0	25.0	19.0	Regular	$3,300

CO2 Emissions: 364.0 g/mile (Subcompact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 FORD MUSTANG

224 manufacturer communications from 148 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	44
350000 EQUIPMENT	34
100000 POWER TRAIN	32
060000 ENGINE AND ENGINE COOLING	15
980000 UNKNOWN OR OTHER	9
118000 ELECTRICAL SYSTEM:SOFTWARE	8
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	6
220000 SEATS	6

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

100000 POWER TRAIN

Some 2018-2024 Mustang vehicles built on and after 04-Dec-2017 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condit

980000 UNKNOWN OR OTHER

Some 2020-2023 Mustang vehicles may exhibit a configuration failure when trying to program a BCM for field service action (FSA) 23C35. This may be due to the Integrated Diagnostic System (IDS) software level. To correct this condition, make

100000 POWER TRAIN

Some 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

100000 POWER TRAIN

This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engag

060000 ENGINE AND ENGINE COOLING

Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the so

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

110000 ELECTRICAL SYSTEM

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected

110000 ELECTRICAL SYSTEM

This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/dela

100000 POWER TRAIN

350000 EQUIPMENT

Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Se

170000 LATCHES/LOCKS/LINKAGES

Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position

162300 STRUCTURE:BODY:DOOR

Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) wi

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

100000 POWER TRAIN

350000 EQUIPMENT

This article supersedes TSB 21-2220 to update the model years affected and part list. Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an

162300 STRUCTURE:BODY:DOOR

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi

118000 ELECTRICAL SYSTEM:SOFTWARE

980000 UNKNOWN OR OTHER

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

350000 EQUIPMENT

Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic S

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmissi

100000 POWER TRAIN

This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehic

350000 EQUIPMENT

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

020000 SUSPENSION

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

010000 STEERING

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

350000 EQUIPMENT

SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bo

020000 SUSPENSION

010000 STEERING

020000 SUSPENSION

Some 2020-2023 Mustang (non-GT500/GT350) vehicles equipped with vehicle dynamic suspension may exhibit a Dynamic Suspension Fault message displayed in the IPC with diagnostic trouble code (DTC) B14C1:64 with no vehicle symptoms. This may be

110000 ELECTRICAL SYSTEM

Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassA?/LincolnWayA? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

980000 UNKNOWN OR OTHER

TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

100000 POWER TRAIN

Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT

100000 POWER TRAIN

This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some 2018-2023 Mustang vehicles (non-Shelby GT-350) may exhibit various concerns with the active exhaust system. These may include Exhaust Mode Selection Not Available messages, and/or illuminated malfunction indicator lamp (MIL) with diagn

110000 ELECTRICAL SYSTEM

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il

100000 POWER TRAIN

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

353000 EQUIPMENT:ELECTRICAL

100000 POWER TRAIN

010000 STEERING

During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles, removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysi

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

100000 POWER TRAIN

Some 2018-2022 Mustang vehicles equipped with a 5.0L engine and a 10R80 transmission may exhibit a buck/jerk sensation that may be perceived as an engine misfire during throttle tip-in between 35-45 mph (56-72 km/h) and with the transmissio

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) c

980000 UNKNOWN OR OTHER

Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) c

346000 COMMUNICATION:MANUFACTURER TELEMATICS

030000 SERVICE BRAKES, HYDRAULIC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some 2018-2022 Mustang vehicles (non-Shelby GT-350) may exhibit various concerns with the active exhaust system. These may include Drive Mode Not Available or Exhaust Mode Not Available messages, and/or illuminated malfunction indicator lam

050000 PARKING BRAKE

Some 2020-2022 Mustang Shelby GT500 vehicles may exhibit an intermittent parking brake fault message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) C1034, C2005, C2006, C2007 and/or C2008 stored in the anti-lock

110000 ELECTRICAL SYSTEM

Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E sto

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Some 2018-2020 Mustang vehicles equipped with a 5.0L engine and an MT-82 manual transmission may experience a loss of movement and/or difficulty shifting. This may be due to excessive wheel hop which is caused by aggressive acceleration at

102900 POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some 2020-2021 Mustang GT500 vehicles may experience erratic and harsh shifting at highway speeds and/or perceived lack of power when accelerating from a stop, with a powertrain malfunction (wrench) indicator and diagnostic trouble codes (D

350000 EQUIPMENT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

280100 BACK OVER PREVENTION:SOFTWARE

980000 UNKNOWN OR OTHER

Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar. This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.

162900 STRUCTURE:BODY:ROOF AND PILLARS

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2020-2021 Mustang GT500 vehicles may experience erratic and harsh shifting at highway speeds and/or reduced speed when accelerating from a stop, with a powertrain malfunction (wrench) indicator and DTCs P1601/P061A while using SelectSh

119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

This article supersedes TSB 21-2011 to update the vehicle model years affected and Service Procedure. Some 2018-2022 Mustang vehicles may exhibit various concerns with the active exhaust system. These may include Drive Mode Not Available or

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th

100000 POWER TRAIN

Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a tran

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

020000 SUSPENSION

Some 2018-2022 Mustang vehicles (Non-Shelby) and built at Flat Rock Assembly may experience a clunk/pop type noise when turning the steering wheel. This may be due to an incorrectly installed upper spring seat which is part of the front str

010000 STEERING

350000 EQUIPMENT

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

346000 COMMUNICATION:MANUFACTURER TELEMATICS

170000 LATCHES/LOCKS/LINKAGES

Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position Submitting Owner Letter

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2020-2021 Mustang GT500 vehicles may exhibit a lack of power and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1228. This may be due to the one-way clutch on the supercharger drive assembly. Wit

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

118000 ELECTRICAL SYSTEM:SOFTWARE

100000 POWER TRAIN

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

100000 POWER TRAIN

This article supersedes TSB 21-2315 to increase the labor operation time allowances. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the

353000 EQUIPMENT:ELECTRICAL

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

Showing 100 of 224 bulletins.

NHTSA Safety Investigations, FORD MUSTANG

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2011

Inability to shift gears on acceleration

The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality... concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambient temperatures.These complaints were related to transmission fluid viscosity and the higher shift efforts resolved themselves with the drivetrain warming.Ford published technical service bulletin TSB 11-3-18 to inform technicians that a lower viscosity fluid was available for use to address the cold shift issues.The clutch stay-out condition typically occurs at engine speeds greater than 4000 rpm.It does not prevent the selection of any gear, but may delay clutch re-engagement depending on how long the driver maintains the higher engine speed.Ford identified rotating inertia of the clutch components as the root cause and replacement clutch pedal parts were made available under Ford TSB 10-19-4.A number of reports alleged increasing difficulty selecting gears along with gear clash or grinding.Grinding or notchy gear shifts may be caused by gradual loosening of clutch plate fasteners, which is promoted by certain aggressive shifting.This condition is progressive in nature and initially results in symptoms related to shift quality/feel.Clutch plate bolt loosening will not result in inability to select any gear unless the progressive symptoms are ignored until complete clutch failure occurs.ODI?s analysis identified only five complaints alleging an inability to shift into gear due to loose clutch plate bolts.None of these resulted in a stall and gear shifting could occur before engine start.A revised fastener was designed and implemented in production and is available for service through a special service message.There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles.This preliminary evaluation is closed.Read more

EA, Closed , Model Year: 2003

ACCELERATOR PEDAL INTERFERENCE

ON APRIL 3, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING A DEFECT CONDITION THAT COULD RESULT IN INTERFERENCE BETWEEN THE ACCELERATOR PEDAL AND FLOOR CARPETING IN APPROXIMATELY 19,140 MODEL YEAR 2003 AND 2004 MUSTANG COBRA VEHICLES (FORD RECALL NO. 06S43/NHTSA R... Read more

PE, Closed , Model Year: 2003

ACCELERATOR PEDAL INTERFERENCE

PE05-038 WAS OPENED ON JULY 7, 2005, WITH 11 CONSUMER COMPLAINTS TO ODI ALLEGING INCIDENTS OF THROTTLE STICKING DUE TO ACCELERATOR PEDAL INTERFERENCE WITH THE CARPET.ODI HAS RECEIVED AN ADDITIONAL 24 COMPLAINTS SINCE THE PE WAS OPENED.DURING PE05-038, FORD SUPPLIED COMPLAINT AND WARRANTY INFORMATION... Read more

PE, Closed , Model Year: 1998

FIRES IN THE CENTER CONSOLE