Complaint Statistics
424 total complaints
38 crashes 2 fires 29 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 241 |
| POWER TRAIN | 22 |
| ENGINE | 20 |
| STEERING | 19 |
| UNKNOWN OR OTHER | 17 |
| STRUCTURE:BODY | 14 |
| SERVICE BRAKES | 14 |
| ELECTRICAL SYSTEM | 12 |
| VEHICLE SPEED CONTROL | 10 |
| ELECTRONIC STABILITY CONTROL (ESC) | 8 |
Incident date: Apr 8, 2025
The USB port in the center console of my 2022 Honda Accord (VIN: [XXX] ) is physically loose and wobbly, causing intermittent disconnection of Apple CarPlay. The vehicle is available for inspection upon request. When CarPlay disconnects while driving, I lose access to my navigation (GPS), requiring
... me to manually interact with my phone or the infotainment screen to restore the connection. This creates a significant distracted driving hazard. The disconnection occurs unpredictably with minor road vibrations or bumps, meaning it frequently happens at highway speeds. Not yet. The vehicle has not yet been brought in for this specific issue. The problem is consistently reproducible — any slight movement of the USB cable causes disconnection. This is a known and widely reported issue No. The vehicle has not yet been inspected by any of these parties regarding this specific defect. No warning lamps illuminate. The only symptom is the CarPlay interface disconnecting on the screen when the vehicle hits a bump or the cable is slightly moved, indicating the USB port itself is physically loose and failing to maintain a stable connection. The issue began and has persisted since I first noticed it. No prior warning was given before the port became loose. The USB port used for wired Apple CarPlay is physically loose and wobbly, causing the connection to drop with the slightest vibration or road bump. I have tried multiple cables and positions without improvement. Losing CarPlay while driving means losing active navigation, forcing dangerous driver distraction to reconnect. This is a known defect reported by numerous 2021 Accord owners. I am requesting this be investigated for a potential recall or technical service bulletin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 15, 2024
I was slowing down when coming upon another vehicle. When I accelerated there was no power and I realized the engine had stalled. I was in the outer lane of 3 lanes of heavy traffic and was able to coast into a parking lot and stop. Luckily I was in the outer lane and in the right place at the right
... time to be able to get out of traffic. I got a text message instantly from OnStar saying to have the engine and transmission serviced immediately. The engine would not start. I called my dealership and told them what happened. They gave me a phone number for a tow service who towed the truck to their dealership garage. I had no prior messages or symptoms that the engine was going to fail. The dealership removed the faulty fuel pump module and replaced the fuel pump control module. I feel very fortunate that my wife and I were at a place where we could exit the highway and get help quickly.Read more
Incident date: May 18, 2025
The faulty output shaft speed sensor (OSS) causes a signal loss between the sensor and the powertrain control module (PCM), leading to a sudden downshift into first gear, regardless of the vehicle's speed. This sudden downshift can cause the rear tires to slide, potentially leading to a loss of cont
... rol and an increased risk of a crasH. There is already a recall for the 2014 Models and my 2013 is having the exact same issue. This has been an ongoing problem since I bought the truck in December 2024Read more
Incident date: Aug 15, 2021
Windshield was struck by a small stone. There was no immediate damage but over a period of several weeks 5 cracks appeared traversing the windshield top to bottom.
Incident date: Feb 27, 2025
I have contacted GM numerous times about excessive oil consumption in my vehicle. Even with pristine maintenance and making sure that the oil is changed when it needs to be, it is chugging oil. You can’t even drive 200 miles and it’ll be bone dry. Yesterday while I was driving, it stalled out
... in traffic and almost caused an accident! We were on an extremely busy highway and it just stalled right there! Thank God, the people behind us weren’t tailgating!! I have contacted GM numerous times. There is currently a class action lawsuit because a lot of of the Chevy equinox is burn excessive oil. There was a previous class action lawsuit on older Chevy equinox that was settled. It’s the piston rings and everything that are causing this issue. We’ve also had the previous recall fixed, but for some reason, they will not take it off of our vehicle!! The wiper blades were fixed and we’ve contacted numerous times about that getting corrected as wellRead more
Incident date: Jan 6, 2025
Sunroof keeps popping up when trying to close it, the radio defaults to original settings and won’t play will only play Apple CarPlay. And the instrument panel was black while driving.
Incident date: Jan 6, 2025
The contact owns a 2017 Ford Explorer. The contact stated while the vehicle was parked, the contact discovered that there was coolant underneath the vehicle inside the garage at the residence. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagn
... osed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.Read more
Incident date: Feb 1, 2025
Lack of Access to Recall Service I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been
... addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process again. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response. Additionally I had to paid for install of recalled water pump as well as purchasing and install of defective door handle light covers. The NFC reader to open the car door is also defective creating a safety hazard.Read more
Incident date: Feb 1, 2025
Lack of Access to Recall Service I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been
... addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. As a responsible vehicle owner, I trust that my car should provide a reliable and safe driving experience, especially when navigating challenging conditions. The frequency of reports from fellow owners about their vehicles becoming undrivable after updates—between 2% and 5%—is alarming and prevents me from attempting the recall process again. Knowing that the update process can leave a car unusable for up to 48 hours, and that partial updates might require even more time, adds to my frustration. The statistics shared indicate that only a mere 10% of the fleet has successfully received updates after weeks of attempts, which further highlights the inadequacy of the OTA process. Additionally, I am troubled by the limited availability of service personnel across the country. With only around 20 technicians available nationwide and just a handful traveling to address urgent issues, it is clear that many customers, including myself, may find ourselves in perilous situations without timely support. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. This situation is unacceptable, and I urge you to take immediate action to address these critical issues. I look forward to a prompt response. Additionally I had to paid for install of recalled water pump as well as purchasing and install of defective door handle light covers. The NFC reader to open the car door is also defective creating a safety hazard.Read more
Incident date: Oct 29, 2024
Driving the vehicle in the dark on the interstate at 75 MPH and vehicle dash and all lights except front day time driving lights turned off. Almost hit a deer that was dead in the road. This is a recall that was already “fixed” in the spring. Local Ford dealer not worried about safety and says t
... hey are backed up can’t get the vehicle in to diagnose recall again for another week. I live in Rural Wyoming and have to drive 35 miles both ways for work. This vehicle is completely unsafe to drive.Read more
Incident date: Sep 22, 2024
The contact owns a 2007 Hyundai Elantra. The contact stated while driving 15 MPH, the driver's side front control arm fractured. Additionally, the contact noticed that the undercarriage was rusted. The contact was able to pull into a parking spot. The vehicle was taken to an independent mechanic, wh
... o informed the contact that the arm to the steering wheel was rusted and had cracked. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.Read more
Incident date: Apr 8, 2024
The engine continues to slip and slows down when driving. The following codes are returned back from the onstar diagnostics, Transmission Control Module Requested Malfunction Indicator Lamp Illumination. The DTC is an informational DTC. The DTC indicates an emission related DTC set in the Transmiss
... ion Control Module. The vehicle has only 132,000 miles, and I have maitain the vehicle in excellent shape. With maitainance, the transmission should last at least 300,000 miles. The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels.Read more
Incident date: Dec 16, 2023
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The manufacturer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufa
... cturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.Read more
Incident date: Dec 16, 2023
The contact owns a 2017 Ford Escape. The contact stated while driving 15-20 MPH with his 5-year-old son in the rear passenger’s seat, the vehicle lost motive power intermittently. Additionally, the RPMs were fluctuating. The check engine warning light was illuminated. The contact pulled into a par
... king spot. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine, and the engine needed to be replaced. The contact stated that the engine was replaced; however, the failure increased more frequently. The contact stated that the vehicle was shuddering and vibrating significantly while driving. The vehicle was taken back to the dealer, who informed the contact that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 73,285.Read more
Incident date: Dec 16, 2023
The contact's husband owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact s
... tated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Aug 22, 2023
We recently had the car to the local dealership for engine problems. It took over 3 months, but they finally determined that the camshaft was "bent" and they had to remove the engine to replace it, costing almost $5000. We had it back for about 3 months but didn't drive it much since my wife works
... remotely from home now. My son was driving it on the interstate and the engine threw a rod, spilling oil onto the exhaust, which caught on fire. He managed to pull over and get out of the car and by then another motorist had called 911. There was a firetruck at the exit he had just passed who showed up in just a few minutes and put the fire out before the fuel system caught on fire, thankfully. While I'm glad my son was uninjured, I'm still very upset by this, especially since they just worked on the engine. After some searching on the internet, I have found that this is a very common occurance for this vehicle (and other Hyundais) yet the company is not doing anything about it. I also read that there is a separate class action lawsuit for this particular engine (in addition to the one for the smaller 4 cylinder engines), but I'm afraid it will be settled too late to help us out.Read more
Fire
Incident date: Nov 1, 2022
The CMBS on my CRV inadvertently activated three times. After the third time I learned how to deactivate the system as I was afraid of having an accident. I also made an appointment with Penske Honda, Carmel, IN to review the issue. 1. I was driving 40 mph when suddenly the BRAKE light came on
... and the brake suddenly activated, but quickly released and all was well. There were no cars behind me. 2. A few days later I was driving on the interstate with cruise set to 60mph. With no warning the BRAKE light came on with a quick sudden stop/go. Even with a brief stop/go I was lucky there were no cars behind me. Due to the speed the sudden stop/go did put pressure on my seat belt. There we no other issues on my 30 min drive home. 3. A week later I was driving 40mph when the BRAKE light came on and a brief brake/go occurred. There was no car or object in front of me the three times this occurred. Due to my fear of driving the car, I continue to disengage the system each time I drive. I visited Penske Honda who looked over the car and found no issues. They adjusted the camera but were not aware of any issues with CMBS. I looked online and found that there were others that experienced my same issue. I will continue to turn off the CMBS since the dealership was unable to diagnose/fix the issue and I'm afraid of driving in traffic where I might suddenly brake for no reason.Read more
Incident date: Nov 1, 2022
Positive crankcase ventilation system failure. P052e(77)
Incident date: Nov 1, 2022
The adaptive cruise control malfunctioned while engaged on the highway/interstate. On a recent trip of approx. 1,000 miles, the vehicle experienced "phantom braking" (aggressive emergency braking for no reason) on three occasions while the adaptive cruise control was engaged on the highway/interstat
... e at approx. 65-75 mph, with no obstruction/vehicle in front and the weather was clear sunny skies. No warnings or messages were prompt by the vehicle. This abrupt phantom breaking could have caused serious injury from a rear-end collision or cause vehicles behind to take unnecessary unsafe emergency maneuvers/braking.Read more
Incident date: Jun 20, 2023
The contact owns a 2020 Jeep Cherokee. The contact stated that while his wife was driving approximately 50 MPH with the cruise control activated, the vehicle began to decelerate independently while making an abnormal sound. The contact stated that the 4WD Auto warning light was illuminated. The driv
... er was able to continue driving to her destination. The contact also stated while the vehicle was parked, the vehicle shifted out of park(P) into neutral(N). The contact took the vehicle to an unknown local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 46,201.Read more
Incident date: May 7, 2023
When I first purchased the car (used around 30,000 miles), I began to have electrical and propulsion issues where the engine would turn off. After Chevy refused to warranty or lemon the car, eventually the electrical/hybrid issue repeated and caused cooling issues with the car and then water pump we
... nt bad. while chevy still refused to fix the hybrid and battery issues, that continued issue and then the water pump failing from it then caused overheating that then broke the head gasketRead more
Incident date: May 7, 2023
When I first purchased the car (used around 30,000 miles), I began to have electrical and propulsion issues where the engine would turn off. After Chevy refused to warranty or lemon the car, eventually the electrical/hybrid issue repeated and caused cooling issues with the car and then water pump we
... nt bad. while chevy still refused to fix the hybrid and battery issues, that continued issue and then the water pump failing from it then caused overheating that then broke the head gasketRead more
Incident date: Oct 11, 2022
While driving the clutch pedal will stick to the floor after shifting gears. You can pull the pedal up manually and it will functioning properly for a while but will repeat sticking to the floor. May happen once a day, once a week or more often. Ambient temperature has no affect to the problem. Car
... currently has 15,000 miles on itRead more
Incident date: Nov 8, 2022
I currently own a 2014 Mustang GT with a manual transmission and notice my emergency brake release button was cracking. The button is made of cheap plastic and the dealer does not have a replacement release button. They only sell the whole emergency brake, which I feel that Ford should she be respon
... sible of replacing the emergency brake button, since this is a safety issue that you cannot engage the emergency brake or disengage the emergency brake button when parking your vehicle on a hilly driveway or any hill at all. Which I leave in Northern California that is very hill and feel that if my car ever comes disengaged out of 1st gear it would cause serious damages to others, such as crashing into a building or other cars or even a fatality.Read more
Incident date: Dec 17, 2021
I randomly checked to see if any recalls were out regarding this vehicle. Upon checking I entered my vin # but was advised it was not part of the airbag recall. However my airbag light constantly comes on.
Incident date: Jun 4, 2022
2014 FORD MUSTANG Experiencing exact same issues as when car is parked and shifting into the gear intended by the driver. That could cause the vehicle to roll away or move in an "unexpected direction". This is the same issue as the recall issued for other Ford vehicles: (but 2014 Ford Mustang is n
... ot listed) 2013-2019 Escape 2013-2018 C-Max 2013-2016 Fusion 2013-2021 Transit Connect 2015-2018 Edge "A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction," the National Highway Traffic Safety Administration (NHTSA) said in a statement. "Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury." My daughter had several near missed with this safety issue - and when I asked for diagnostics the dealer wanted to charge $ 139.99 plus taxes. The recall needs to be issue to include : 2014 FORD MUSTANGRead more
Incident date: Jun 4, 2022
2014 FORD MUSTANG Experiencing exact same issues as when car is parked and shifting into the gear intended by the driver. That could cause the vehicle to roll away or move in an "unexpected direction". This is the same issue as the recall issued for other Ford vehicles: (but 2014 Ford Mustang is n
... ot listed) 2013-2019 Escape 2013-2018 C-Max 2013-2016 Fusion 2013-2021 Transit Connect 2015-2018 Edge "A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction," the National Highway Traffic Safety Administration (NHTSA) said in a statement. "Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury." My daughter had several near missed with this safety issue - and when I asked for diagnostics the dealer wanted to charge $ 139.99 plus taxes. The recall needs to be issue to include : 2014 FORD MUSTANGRead more
Incident date: Jun 15, 2022
I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or stee
... r, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.Read more
Crash
Incident date: Jun 15, 2022
I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or stee
... r, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.Read more
Crash
Incident date: Jun 15, 2022
I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or stee
... r, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.Read more
Crash
Incident date: Oct 31, 2015
THE 6 SPEED MANUAL TRANSMISSION GRINDS AND/OR LOCKS OUT OF GEAR WHEN SHIFTING FROM 1ST TO 2ND GEAR. THE CAR BUCKS AND SURGES, WORSE WHEN GOING DOWNHILL. IT MAKES A KNOCKING NOISE WHEN THERE IS A TORQUE CHANGE.
Incident date: Aug 24, 2021
The contact owns a 2014 Ford Mustang. The contact stated that while reversing, the rearview camera turned blank. The contact also stated that while driving at 15-20 MPH, the beeping sound that the vehicle made while reversing activated independently. There were no warning lights illuminated. The con
... tact became aware of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and contacted the dealer. The dealer informed the contact that his vehicle could not be repaired under the recall as his VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance with including his VIN in the recall for NHTSA Campaign Number: 22V082000 (Back Over Prevention). The failure mileage was approximately 67,000.Read more
Incident date: Nov 28, 2017
The contact owns a 2014 Ford Mustang. The contact stated while driving 70 mph, he heard an abnormal noise and saw smoke exiting from the rear of the vehicle. The contact stated multiple warning lights were illuminated. The contact was able to park on the side of the vehicle and stated the smoke exti
... nguished on its own. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but experienced the failure again on 12/2/2021. The contact towed the vehicle to his residence. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 34,083.Read more
Incident date: Aug 6, 2018
The contact owns a 2014 Ford Mustang. The contact stated that the hood was rusting. The vehicle was taken to local dealer where it was diagnosed with nothing to be replaced. The dealer was unable to assist until the hood was rusted all the way through. The vehicle was not repaired. The manufacturer
... had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 15,300.Read more
Incident date: May 1, 2021
Door latch failure caused by high heat environment, vehicle initially purchased in the state of Arizona. When the door is attempted to be closed it will either bounce open catching on a latch jammed in the closed position, or when closed it will effortlessly push open without the need to engage the
... door handle. Ford Corporate told me this would be a free recall service, but when I showed up for my appointment the DGDG dealer attempted to charge me $200 for a diagnostic. I don't need a diagnostic I know what's wrong, I don't appreciate being lied to or taken for a fool.Read more
Incident date: Jan 15, 2014
PURCHASED CAR NEW IN 2014 AND NOTICED VIBRATION IN TRANSMISSION UPON DECELERATION. I WAS INFORMED BY THE DEALER THAT THIS WAS A KNOWN ISSUE BUT IT WAS NOT GOING TO CAUSE AND LONG TERM ISSUES, AFTER THE WARRANTY HAD EXPIRED I STARTED EXPERIENCING SHIFTING ISSUES INTERMITENTLY, I HAVE CONTACTED THE DE
... ALER ON SEVERAL OCCASIONS AS THIS HAS PROGESSIVLEY GOTTEN WORSE TO CHECK FOR KNOWN ISSUES OR IF THEY WERE GOING TO DO ANYTHING ABOUT IT. NOW WITH 85000 MILES THE CAR IS VIRTUALLY UNDRIVEABLE AND WONT SHIFT INTO SECOND GEAR AND STILL HAS THE VIBRATION. FORD CUSTOMER SERVICE SAYS THERE IS NOTHING THEY CAN DO AND STILL SAYS THEY DO NOT KNOW OF ANY ISSUES WITH THIS TRANSMISSION EVEN THOUGH THERE HAS BEEN A CLASS ACTION SUIT STARTED.Read more
Incident date: Apr 8, 2021
THE CAR WOULD LOOSE POWER AND NOT SHIFT PROPERLY. AFTER A YEAR OF TRYING TO DIAGNOSE THE TROUBLE IT WAS THE OUTPUT SPEED SENSOR. FINALLY GOT A TROUBLE CODE. FORD RECALLED THE 2011 & 2012 MUSTANGS BUT NOT MINE. THE OUTPUT SPEED SENSOR IS THE EXACT SAME PART NUMBER FOR THE RECALLED YEARS AND MINE.
Incident date: Jan 24, 2021
WAS HIT ON PASSENGER SIDE AND SLAMMED IN TO BARRIER WALL ON THE DRIVER SIDE AND ONLY THE SIDE AIRBAG ON THE PASSENGER SIDE DEPLOYED. HAD RECALL ON AIRBAG FIXED BUT DID NOT WORK
Crash
Incident date: Apr 2, 2019
ALUMINUM HOOD CORROSION CAUSING PAINT TO BUBBLE AND CRACK
Incident date: Oct 19, 2020
2014 FORD MUSTANG. CONSUMER WITES IN REGARDS TO STOCK DRIVE SHAFT FAILURE. *LD THE CONSUMER STATED THE STOCK DRIVE SHAFT CAN BREAK INTO PIECES AT SPEEDS OVER 110 MPH. THE CONSUMER STATED THIS POTENTIAL FAILURE SHOULD CAUSE FOR A RECALL. *JS
Incident date: Sep 16, 2020
THE WATER PUMP FAILED ON THE 3.7 V6 AND THERE WAS A TSB16-0074 THAT HAS A CHECK VALVE IN IT TO PREVENT THE FAILURE OF THE WATER PUMPS. PROBLEM WAS NOTICED WHEN CAR HAD ALREADY PULLED OUT OF THE GARAGE. . THERE WAS A PUDDLE OF WATER UNDER THE FRONT CENTER OF THE CAR. MY WIFE DROVE TO THE SALON. I W
... ENT THERE TO CHECK AND ADD ONE GALLON OF ANTIFREEZE TO THE RADIATOR OVERFLOW.Read more
Incident date: Aug 14, 2020
ELECTRONIC POWER ASSIST STEERING FAILED UNEXPECTEDLY AT APPROX. 45,000 MILES. LOST POWER STEERING CREATING A DANGEROUS SITUATION. MANUAL STEERING WAS LIMITED.
Incident date: Aug 14, 2020
ELECTRONIC POWER ASSIST STEERING FAILED UNEXPECTEDLY AT APPROX. 45,000 MILES. LOST POWER STEERING CREATING A DANGEROUS SITUATION. MANUAL STEERING WAS LIMITED.
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING, THE MESSAGE STATING CHECK FUEL INLET FILTER REMAINED ILLUMINATED AND THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER VICK BAILEY FORD LOCATED AT 501 E DANIEL MORGA
... N AVE, SPARTANBURG, SC 29302 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.Read more
Incident date: Jul 8, 2020
TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED UPON APPROACHING A LIGHT 30 MPH, ANOTHER VEHICLE HAD PULLED OUT IN FRONT OF HER THAT SHE WAS BEHIND. THE VEHICLE IN FRONT OF HER HAD MADE AN ABRUPT STOP WHICH CAUSED HER TO HIT THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. A
... POLICE WAS REPORT WAS FILED. THE CONTACT DID SUSTAIN HEAD, NECK, BACK, LEFT RIGHT SHOULDER AND BRUISES INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY STORAGE YARD. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE LOCAL DEALER NOR MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.Read more
Crash
Incident date: Jun 23, 2020
THE RADIO MADE A LOUD BOOM. SPOOKED ME OUT AND ALMOST CAUSED ME TO WREAK. THE RADIO CONTINUES TO DO LOUD BOOMS AND DOES NOT MAKE ANY NOISE. I HAVE RESEARCHED IF THIS WAS A COMMON PROBLEM AND YES THERE ARE MANY WITH THE SAME ISSUE. THE RADIO WILL ONLY FLASH TIME AND WILL NOT PLAY SOUND. I USE THE RAD
... IO FOR THE HANDLESS LAW PASSED LAST YEAR. I ALSO USE IT TO TELL ME WHERE TO GO. I WAS DRIVING WHEN THIS HAPPENED.Read more
Incident date: Nov 29, 2017
TL* THE CONTACT OWNS A 2014 MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION CEASED IN 2ND GEAR AND FAILED TO SHIFT TO A LOWER OR HIGHER GEAR. THE CONTACT PULLED OVER AND CALLED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT
... WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,577.Read more
Incident date: Aug 1, 2019
EVERY SINCE I BOUGHT THIS 2014 MUSTANG GT WITH THE GETRAG M-82 6 SPEED MANUAL TRANSMISSION IT HAS HAD NOTHING BUT SHIFTING PROBLEMS THIRD GEAR LOCK OUT, NOTCHE SHIFTING SINCE I'VE BOUGHT IT IS FORD EVER GOING TO RECALL AND FIX THESE TRANSMISSION PROBLEMS? THIS IS MY DAILY DRIVER AND IT DOES IT EVER
... Y DAY WHEN I'M DRIVING. *TRRead more
Incident date: Sep 29, 2015
MY 2014 FORD MUSTANG WITH 6 SPEED MANUAL TRANSMISSION SHAKES, SOMETIMES VIOLENTLY, WHEN DOWNSHIFTING FROM 4TH TO 3RD GEAR. IT ALSO SHAKES WHEN THE GAS PEDAL IS LET UP WHEN IN SECOND GEAR. I HAVE HAD IT IN FOR REPAIR SEVERAL TIMES, AND I HAVE BEEN TOLD THAT IT IS A KNOWN TRANSMISSION PROBLEM THAT IS
... NOT COVERED BY WARRANTY. THIS IS NOT MY FIRST MANUAL TRANSMISSION VEHICLE, AND I HAVE NEVER HAD A CAR SHAKE WHILE DRIVING. PURCHASED THE CAR IN 2015 AND THE PROBLEM HAS BEEN FROM DAY ONE. *TRRead more
Incident date: Feb 29, 2020
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE BRAKES ACTIVATED INDEPENDENTLY AND THE VEHICLE SWERVED TO THE LEFT. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETE
... RMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.Read more
Showing 50 of 424 complaints.
Technical Service Bulletins, 2014 FORD MUSTANG
102 manufacturer communications from 53 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 13 |
| 110000 ELECTRICAL SYSTEM | 10 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| 060000 ENGINE (PWS) | 7 |
| 160000 STRUCTURE | 6 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 5 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
060000 ENGINE AND ENGINE COOLING
Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the so
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
140000 AIR BAGS
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that
060000 ENGINE AND ENGINE COOLING
Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewri
350000 EQUIPMENT
For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
060000 ENGINE AND ENGINE COOLING
Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove b
060000 ENGINE (PWS)
Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove b
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
060000 ENGINE AND ENGINE COOLING
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford
010000 STEERING
Some 2011 - 2014 Mustang vehicles equipped with a 3.7L V6 engine and MT82 manual transmission may exhibit a vibration felt in the shifter, and/or the seat track and steering wheel, on deceleration between 3500 and 2000 engine RPM. This an o
100000 POWER TRAIN
Some 2011 - 2014 Mustang vehicles equipped with a 3.7L V6 engine and MT82 manual transmission may exhibit a vibration felt in the shifter, and/or the seat track and steering wheel, on deceleration between 3500 and 2000 engine RPM. This an o
350000 EQUIPMENT
Some 2011 - 2014 Mustang vehicles equipped with a 3.7L V6 engine and MT82 manual transmission may exhibit a vibration felt in the shifter, and/or the seat track and steering wheel, on deceleration between 3500 and 2000 engine RPM. This an o
350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES.
350000 EQUIPMENT
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO
060000 ENGINE (PWS)
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL
010000 STEERING
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
060000 ENGINE AND ENGINE COOLING
Some 2011-2014 Mustang vehicles equipped with a 3.7L engine may exhibit coolant pump leakage due to air entering the system.
070000 FUEL SYSTEM, GASOLINE
3.7L Engine - Cfoolant pump leak
110000 ELECTRICAL SYSTEM
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (F
350000 EQUIPMENT
Touchscreen navigation system - arabic language - blank screen
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Touchscreen navigation system - arabic language - blank screen
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - January 2016
110000 ELECTRICAL SYSTEM
49 CFR Part 579.5 Monthly Communications - January 2016
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - January 2016
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - January 2016
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
350000 EQUIPMENT
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
FORD/LINCOLN: GLOBAL POSITIONING SATELLITE MODULE (GPSM) NEEDS REPROGRAMMING TO LATEST CALIBRATION DUE TO VOICE PROMPT FAILING TO LOCATING VEHICLE, SCREEN MESSAGE INDICATOR FAULT OF NAVIGATION, INSTEAD OF CURRENT LOCATION INDICATES PREVIOU
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD 2015 MUSTANG CONVERTIBLE TOP: BULLETIN INFORMATION INVOLVING THE TONNEAU CAPS WHICH ARE SHOWN IN THE OWNER GUIDE. *LJ
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD 2015 MUSTANG : BULLETIN INFORMATION REGARDING THE AVAILABILITY OF THE SLAVE CYLINDER PARTS FOR THE MANUAL TRANSMISSION EQUIPPED UNITS IS NOT AVAILABLE AND THE TRANSMISSION SHOULD BE REPLACED. *LJ
284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD: ALL 2013-2015 FORD FUSIONS/MKZ, 2015 MUSTANG AND MKC VEHICLES WITH REVERSE PARK AID CAMERA ACTIVE GRIDLINES MAY BE INOPERATIVE AFTER BATTERY DISCONNECT OR COMPONENT SERVICE. *TA
220000 SEATS
FORD: A CLICKING OR GRINDING NOISE CAN BE HEARD FROM SEAT TRACK AREA AND POWER SEAT WOULD BIND DURING TILTING OF SEAT CONTROL OR ADJUSTMENT LIFT OPERATION AND COULD BE FROM EITHER REAR VERTICAL LIFT GEAR BOXES OR FRONT TILT, SPECIFICALLY.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: EACH AND EVERY TIME SHIFTING FROM PARK TO DRIVE OR REVERSE, A BUZZING OR GROWLING NOISE IS HEARD FROM TRANSMISSION AFTER BEING PARKED THEN RESTARTED. MODEL 2013-14 EXPEDITION, F-150, MUSTANG, NAVIGATOR. *PE
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: PROVIDED INFORMATION REGARDING THE DOWNSHIFTING OF 5-3, ON SOME VEHICLES, EXHIBITING A TRANSMISSION SQUAWKING NOISE. *PE
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: AFTER VEHICLE/TRUCK HAS BEEN PARKED SEVERAL HOURS, THERE IS A DELAYED ENGAGEMENT OF PARK TO FORWARD OR REVERSE TRANSMISSION ON INITIAL START UP. MODEL 2011-2014 EXPEDITION, MUSTANG, F-150, NAVIGATOR. *PE
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FORD: DUE TO VEHICLES, WITH CARBON FIBER CLUTCHES, A CHATTER OR MOAN/GROAN NOISE IS HEARD WHILE MAKING SHARP TURNS, AT LOW SPEED AND IS CHARACTERISTIC OF HEAVY DUTY/RACING TYPE LIMITED SLIP DIFFERENTIAL. MODEL 2007-2014 MUSTANG GT500, GT,
350000 EQUIPMENT
FORD: ON VARIOUS VEHICLES, THE MYTOUCH SCREEN WOULD GO BLANK WHILE IN TRANSPORT MODE, AND INSTRUMENT CLUSTER WILL DISPLAY A MESSAGE UPON INITIAL KEY CYCLE. MODEL YEARS 2013-2014. NO MODELS LISTED. *PE
350000 EQUIPMENT
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
353000 EQUIPMENT:ELECTRICAL
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: NO OTHER DTCS OR DRIVABILITY SYMPTOMS PRESENT, ON SOME VEHICLES, WHEN MIL IS ILLUMINATED WITH COMBINATION OF ANY DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 AND/OR P0316. MODELS 20
060000 ENGINE (PWS)
FORD: NO OTHER DTCS OR DRIVABILITY SYMPTOMS PRESENT, ON SOME VEHICLES, WHEN MIL IS ILLUMINATED WITH COMBINATION OF ANY DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 AND/OR P0316. MODELS 20
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: TRANSMISSION ENGAGEMENT IN 5TH GEAR WHEN STARTING AND WRENCH INDICATOR AND/OR SEAT BELT MINDER MAY ILLUMINATE WITH SPEEDOMETER READING ZERO AND ODOMETER DISPLAYING DASHES, WHILE DRIVING, IN SOME VEHICLES. MODELS 2012-2013 NA
060000 ENGINE (PWS)
FORD: DUE TO A POSSIBLE OPENING IN CIRCUIT CMC24 AT CONNECTOR C146, ON CERTAIN VEHICLES, ON RIGHT HAND FRONT OF ENGINE COMPARTMENT 12C508 AND 14290 HARNESSES, THE LOW OIL PRESSURE WARNING INDICATOR WILL ILLUMINATE. MODEL 2014 MUSTANG.
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LINCOLN/FORD: ON CERTAIN VEHICLES AND TRUCKS, THE MULTIFUNCTION INDICATOR LAMP (MIL), WILL ILLUMINATE WITH DIAGNOSTIC TROUBLE CODE (DTC) P1636 (INDUCTIVE SIGNATURE CHIP COMMUNICATION ERROR) PRESENT IN PCM OR TCM. MODELS 2011-2013 F-150 E
353000 EQUIPMENT:ELECTRICAL
FORD: ON SOME VEHICLES, WITH MYTOUCH, MY EXPERIENCE DISPLAYED TIME JUMPING OR AUDIO POPPING DURING INITIAL IGNITION ON CYCLE, OR SLOW NAVIGATION CALCULATIONS, DUE TO AMOUNT OF DATA, WITHIN SIZE OF CONTACT LIST, CREATING PROCESSING PROBLEM
Showing 100 of 102 bulletins.
NHTSA Safety Investigations, FORD MUSTANG
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE, Closed
, Model Year: 2011
Inability to shift gears on acceleration
The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality
... concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambient temperatures.These complaints were related to transmission fluid viscosity and the higher shift efforts resolved themselves with the drivetrain warming.Ford published technical service bulletin TSB 11-3-18 to inform technicians that a lower viscosity fluid was available for use to address the cold shift issues.The clutch stay-out condition typically occurs at engine speeds greater than 4000 rpm.It does not prevent the selection of any gear, but may delay clutch re-engagement depending on how long the driver maintains the higher engine speed.Ford identified rotating inertia of the clutch components as the root cause and replacement clutch pedal parts were made available under Ford TSB 10-19-4.A number of reports alleged increasing difficulty selecting gears along with gear clash or grinding.Grinding or notchy gear shifts may be caused by gradual loosening of clutch plate fasteners, which is promoted by certain aggressive shifting.This condition is progressive in nature and initially results in symptoms related to shift quality/feel.Clutch plate bolt loosening will not result in inability to select any gear unless the progressive symptoms are ignored until complete clutch failure occurs.ODI?s analysis identified only five complaints alleging an inability to shift into gear due to loose clutch plate bolts.None of these resulted in a stall and gear shifting could occur before engine start.A revised fastener was designed and implemented in production and is available for service through a special service message.There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles.This preliminary evaluation is closed.Read more
EA, Closed
, Model Year: 2003
ACCELERATOR PEDAL INTERFERENCE
ON APRIL 3, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING A DEFECT CONDITION THAT COULD RESULT IN INTERFERENCE BETWEEN THE ACCELERATOR PEDAL AND FLOOR CARPETING IN APPROXIMATELY 19,140 MODEL YEAR 2003 AND 2004 MUSTANG COBRA VEHICLES (FORD RECALL NO. 06S43/NHTSA R
... ECALL 06V-108, COPY ATTACHED).FORD WILL RECALL THE VEHICLES TO INSTALL A SHIELD BENEATH THE ACCELERATOR PEDAL TO PREVENT THE PIVOT PIN ON THE REAR SURFACE OF THE PEDAL FROM COMING INTO CONTACT WITH THE FLOOR CARPETING DURING HEAVY THROTTLE APPLICATION.IN THOSE VEHICLES WHERE THE FLOOR CARPETING DOES NOT FIT FLUSH WITH THE SHEET METAL, THE UNIQUE REAR SURFACE PROFILE OF THE MUSTANG COBRA PEDAL MAY ALLOW THE PIVOT PIN OF THE PEDAL TO CATCH IN THE CUTOUT ON THE FLOOR CARPETING BEHIND THE PEDAL, INTERFERING WITH THE PEDAL'S ABILITY TO RETURN; THE RESULT OF WHICH COULD BE UNEXPECTED, CONTINUED THROTTLE APPLICATION.DURING THE ENGINEERING ANALYSIS STAGE OF THE INVESTIGATION, ODI ALSO EXAMINED THE POSSIBLITY OF THE SAME PHENOMENA OCCURING IN NON-COBRA MUSTANGS.HOWEVER, THE DIFFERENT DESIGN OF THE ACCELERATOR PEDALS ON THE NON-COBRA MUSTANGS RESULTS IN SIGNIFICANT DIFFERENCES IN THE POTENTIAL CONTACT BETWEEN THE ACCELERATOR PEDAL AND THE CARPETING, WITH THE BASE OF THE PEDAL PAD ACTING TO FORCE THE CARPET AWAY FROM THE PIVOT PIN.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more
PE, Closed
, Model Year: 2003
ACCELERATOR PEDAL INTERFERENCE
PE05-038 WAS OPENED ON JULY 7, 2005, WITH 11 CONSUMER COMPLAINTS TO ODI ALLEGING INCIDENTS OF THROTTLE STICKING DUE TO ACCELERATOR PEDAL INTERFERENCE WITH THE CARPET.ODI HAS RECEIVED AN ADDITIONAL 24 COMPLAINTS SINCE THE PE WAS OPENED.DURING PE05-038, FORD SUPPLIED COMPLAINT AND WARRANTY INFORMATION
... REGARDING 86 ADDITIONAL INCIDENTS OF ACCELERATOR PEDAL INTERFERENCE IN MODEL YEAR 2003 TO 2004 MUSTANG COBRA VEHICLES.EIGHTY-FIVE OF THESE HAD CONCERNS OF ACCELERATOR PEDAL STICKING, 70 OF WHICH WERE ANALYZED AS BEING RELATED TO CARPET INTERFERENCE.ODI IS CONTINUING ITS ANALYSIS OF THE CAUSAL FACTORS IN THE REMAINING 15 INCIDENTS.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS.Read more
PE, Closed
, Model Year: 1998
FIRES IN THE CENTER CONSOLE
There is no summary currently available
PE, Closed
, Model Year: 1996
FRONT BRAKE HOSE
There is no summary currently available
EA, Closed
, Model Year: 1994
PARKING BRAKE
There is no summary currently available
PE, Closed
, Model Year: 1994
PARKING BRAKE FAILURE
THE NUMBER OF CRASHES REPORTED TOT HE MANUFACTURER WARRANTS FURTHER THIS INVESTIGATION
EA, Closed
, Model Year: 1994
OUTER HOOD PANEL DETACHMENT
There is no summary currently available
PE, Closed
, Model Year: 1994
OUTER HOOD PANEL DETACHMENT
THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED 6 REPORTS INDICATING THE OUTER HOOD PANEL SEPARATED FROM THE VEHICLES AS THEY WERE BEING DRIVEN.FORD HAS PROVIDE 39 ADDITIONAL REPORTS THAT ARE CONSISTENT WITH ODI REPORTS.FORD INDICATES THAT THE LIKELY CAUSE IS PRIOR COLLISION DAMAGE.THIS INVESTIGATI
... ON IS BEING UPGRADED TO FURTHER STUDY THIS ISSUE.Read more
PE, Closed
, Model Year: 1992
FRONT BRAKE ROTOR FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1989
FUEL LINE ROUTING
There is no summary currently available
EA, Closed
, Model Year: 1992
WINDSHIELD WIPER FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1992
WINDSHIELD WIPER FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1986
CRUISE CONTROL MALFUNCTION
There is no summary currently available
PE, Closed
, Model Year: 1987
HOOD LATCH FAILURES
There is no summary currently available
PE, Closed
, Model Year: 1990
THROTTLE STICKS, HIGH IDLE
There is no summary currently available
PE, Closed
, Model Year: 1987
HEADLAMP ASSEMBLY FAILURE
There is no summary currently available
EA, Closed
, Model Year: 1984
SAFETY BELT TONGUE BREAKS
There is no summary currently available
EA, Closed
, Model Year: 1979
FLOOR PAN FRACTURE
There is no summary currently available
PE, Closed
, Model Year: 1986
FR SEAT FLOOR MOUNT FAILS
There is no summary currently available
EA, Closed
, Model Year: 1987
SPEED CNTRL MALFUNCTION
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PE, Closed
, Model Year: 1988
UNDERDASH FIRES
There is no summary currently available
PE, Closed
, Model Year: 1985
SPEED CONTROL MALFUNCTION
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PE, Closed
, Model Year: 1984
SEAT BELT LATCH ASSEMBLY
There is no summary currently available
EA, Closed
, Model Year: 1979
FLOOR PAN CRACKS
SUMMARY:FORD RECOGNIZES THE FLOOR PAN CRACKING PROBLEM AND HAS ISSUED4 SERVICE BULLETINS PERTAINING TO REPAIR. THE LATEST ONE WAS ISSUED ONSEPTEMBER 11, 1986. HOWEVER, FORD DOES NOT BELIEVE THE FLOOR PAN PROBLEMREPRESENTS A SAFETY HAZARD.ANALYSIS: FLOOR PAN CRACKING CAUSES THE DRIVER TO ROCK IN HIS
... SEAT.ALTHOUGH THIS IS VERY ANNOYING, IT APPEARS TO BE MORE OF AN ECONOMIC ISSUETHAN A SAFETY ISSUE. NO ACCIDENTS OR INJURIES HAVE BEEN REPORTED.STATUS: THIS EA WAS CLOSED ON MAY 14, 1987.===Read more
DP, Closed
, Model Year: 1975
STEERING COUPLING FLANGE FAILURE
STEERING COUPLING FLANGE FAILURE