Complaint Statistics
196 total complaints
13 crashes 3 fires 8 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 31 |
| ENGINE | 27 |
| UNKNOWN OR OTHER | 21 |
| POWER TRAIN | 21 |
| SERVICE BRAKES | 10 |
| FUEL/PROPULSION SYSTEM | 8 |
| STEERING | 7 |
| STRUCTURE:BODY | 7 |
| AIR BAGS | 6 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 6 |
Incident date: Aug 20, 2025
I took my car to ford and the guy working hit a curb in there own buisness and they had to replace my two tires and rims and I just don’t trust anything because it took them 2 months to fix it , happened like a year ago
Incident date: Aug 20, 2025
I took my car to ford and the guy working hit a curb in there own buisness and they had to replace my two tires and rims and I just don’t trust anything because it took them 2 months to fix it , happened like a year ago
Incident date: Aug 20, 2025
I took my car to ford and the guy working hit a curb in there own buisness and they had to replace my two tires and rims and I just don’t trust anything because it took them 2 months to fix it , happened like a year ago
Incident date: Jan 1, 2026
The contact owns a 2019 Ford Mustang. The contact stated that upon start the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was advised that the engine was faulty due to coolant intrusion and that the engine would have to be
... replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.Read more
Incident date: Aug 19, 2026
Upon start up the digital cluster remains blank. This happens often now. Th cluster remains blank when this happens until the car is off for over an hour or disconnecting the negative battery (soft reset). While this is going on the vehicle isn't safe to drive. No speed, gear, emergency alerts, noth
... ing is visible.Read more
Incident date: Aug 7, 2026
My 2019 Ford Mustang equipped with the 2.3L EcoBoost engine developed a check-engine light, rough startups, engine misfires/rough running, and some engine knocking. The vehicle had approximately 87,453 miles. I took the vehicle to an authorized Ford dealership for diagnosis. The dealer brought the e
... ngine to operating temperature, pressurized the cooling system to 21 PSI, removed the ignition coils and spark plugs, and inspected the cylinders with a borescope. The dealer documented coolant intrusion into cylinder #2 due to a failed cylinder head and recommended replacement of the complete long-block engine due to the extent of the damage. The dealer also documented diagnostic trouble codes P0300 and P0316 for misfires, along with P008A and P018C related to low-side fuel pressure. I am concerned that internal coolant intrusion causing misfires, rough operation and engine knocking could result in significant loss of engine power or engine failure while driving, creating a safety hazard, particularly at highway speeds or in traffic. Ford Customer Relations was notified but declined financial assistance because the vehicle is outside the factory warranty and stated that there is no applicable recall for my vehicle. The vehicle has not been repaired and is available for inspection. The Ford dealership's written diagnostic report and photographs of the cylinder inspection are available.Read more
Incident date: Aug 7, 2026
My 2019 Ford Mustang equipped with the 2.3L EcoBoost engine developed a check-engine light, rough startups, engine misfires/rough running, and some engine knocking. The vehicle had approximately 87,453 miles. I took the vehicle to an authorized Ford dealership for diagnosis. The dealer brought the e
... ngine to operating temperature, pressurized the cooling system to 21 PSI, removed the ignition coils and spark plugs, and inspected the cylinders with a borescope. The dealer documented coolant intrusion into cylinder #2 due to a failed cylinder head and recommended replacement of the complete long-block engine due to the extent of the damage. The dealer also documented diagnostic trouble codes P0300 and P0316 for misfires, along with P008A and P018C related to low-side fuel pressure. I am concerned that internal coolant intrusion causing misfires, rough operation and engine knocking could result in significant loss of engine power or engine failure while driving, creating a safety hazard, particularly at highway speeds or in traffic. Ford Customer Relations was notified but declined financial assistance because the vehicle is outside the factory warranty and stated that there is no applicable recall for my vehicle. The vehicle has not been repaired and is available for inspection. The Ford dealership's written diagnostic report and photographs of the cylinder inspection are available.Read more
Incident date: Feb 15, 2026
The contact owns a 2019 Ford Mustang. The contact stated that while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated, causing the engine to overheat. The contact pulled over to the right side of the road and turned off the vehicle to allow the engine to cool down while wait
... ing on a mechanic to arrive on the scene. An independent mechanic was contacted, and the vehicle was taken to Auto Zone to be diagnosed. The contact was informed that coolant had leaked into cylinders #2 and #3 before the failure occurred. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that the head gasket needed to be replaced. The vehicle was repaired, and the ignition coil packs and spark plugs were replaced; however, the failure persisted. The contact stated that the failure had occurred twice. The contact associated the failure with NHTSA Campaign Number: 25V828000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The approximate failure mileage was 124,000.Read more
Incident date: Aug 5, 2026
Subject of Complaint: Sudden, simultaneous failure of critical safety and driver assist systems originating from an electronic sensor/control module failure inside the electronic power steering (EPS) gearbox. Description of Safety Hazard and Dashboard Indicators: While operating the vehicle, the Dr
... iver Information Interface (DII) suddenly illuminated with multiple critical safety faults simultaneously. The primary indicator was the amber Electric Power Steering (EPS) System Problem warning light (steering wheel icon with an exclamation point). Due to the electronic architecture of the vehicle, the loss of reliable data from the steering gearbox caused a cascading failure across the Honda Sensing safety suite. The dashboard displayed a sequence of distinct system errors, explicitly disabling: Lane Keeping Assist System (LKAS) Problem Road Departure Mitigation System Problem Adaptive Cruise Control (ACC) Problem Safety Risk to Occupants: The unexpected failure of the EPS system immediately compromised the vehicle's handling characteristics, significantly increasing the steering effort required to control the vehicle. Furthermore, the simultaneous and total disabling of the Lane Keeping Assist, Road Departure Mitigation, and Adaptive Cruise Control systems unexpectedly stripped away active crash-avoidance features. This sudden degradation of vehicle control and driver-assist capabilities creates an immediate, severe collision hazard on public roadways.Read more
Incident date: Mar 1, 2026
This happened twice but the second time could've caused a serious accident. I was turning left through an intersection and the vehicle on the opposite side of the road was turning left (we were going opposite directions) When the other vehicle got "close" to me (not close enough to crash) my collisi
... on assistance/automatic emergency braking stopped my car in the middle of the intersection with other people turning also behind me. I had to put my car in park and then in drive again to get it going. it was very scary and if anyone wasn't paying attention it would've cause a collision in an intersection which the safety feature was trying to avoid. I have since turned that off and only get visual alerts to brake.Read more
Incident date: May 28, 2026
The truck has had three alignments and it still pulls to the right.
Incident date: May 16, 2026
The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had experienced excessive oil consumption. The contact stated that while driving 70 MPH on the highway, the vehicle stalled. The contact was unable to pull over to the side of the road. The contact was able to restart the vehi
... cle and continued driving. The contact stated that the failure recurred while driving into a parking lot. The battery warning light illuminated on several occasions. Additionally, the contact stated that the check engine and low oil pressure warning lights were intermittently illuminated. The vehicle was taken to Auto Zone and to an independent mechanic, where it was diagnosed and determined that the piston oil ring failure had caused low oil pressure, which resulted in the timing failure. The failure was related to NHTSA Campaign Number: 21V301000 (ENGINE). The dealer and the manufacturer were notified of the failure but denied a loaner vehicle or towing assistance to the dealer located 75 miles away. The vehicle was not repaired. The failure mileage was approximately 113,000.Read more
Incident date: May 30, 2025
The lower corner of the driver's side door has an extremely sharp edge that caused a laceration to my lower leg during normal exit from the vehicle. No unusual movement or action was taken — I was simply closing the door after exiting. The sharp edge at the bottom corner of the door made contact w
... ith my leg, resulting in a bleeding laceration with surrounding bruising and ecchymosis requiring wound care. The injury occurred despite wearing pants. This is a new 2026 vehicle and this is a recurring issue reported by other Hyundai Tucson and Palisade owners in owner forums. The design of the lower door corner, which wraps under the vehicle body, creates a sharp edge that poses an injury hazard during routine entry and exit. I am filing this complaint to establish a record with NHTSA, as multiple owners have reported similar injuries across Hyundai's SUV lineup. I have photographic documentation of the injury.Read more
1 injured
Incident date: Mar 13, 2026
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving check engine light had suddenly illuminated and the message "unspecified service unavailable" had displayed along with the 4 wheel drive warning light had illuminated. During the failure the vehicle did not properly acceler
... ate. The vehicle was taken to the local mechanic who diagnosed the PTU had malfunctioned. The vehicle was not repaired. The manufacturer and local dealer was not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V011000(POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 81,000.Read more
Incident date: Apr 6, 2026
The contact owns a 2021 Airstream Basecamp. The contact received notice of NHTSA Campaign Number: 22V932000 (Visibility, Equipment). The contact stated that while parked in storage, he observed the rear entry glass window was shattered but was still holding together. The contact added that when he
... opened the rear entry door the glass window separated and fell to the floor shattering in pieces. The contact stated that he took pictures of the failure and sent it to a dealer where they advised him the the failure was not associated with the recall. The manufacturer was notified of the failure and advised him to contact a dealer to have the recall repaired. The failure mileage was approximately 11,000.Read more
Incident date: Dec 1, 2025
My shift to park was broken last September 9-25, and I took it to the dealers I bought it from (the month prior, in august) and they fixed it. I was never informed what they did to fix it. I didn't have any issues with it after that up until recently. I will put my car into park, press the engine b
... utton to turn it off, and then it displays the shift to park message and beeps. the light next to my gear shift will be on "P" and my screen also says my car is in park. I have to mess with the gear shifter until it recognizes that it's parked so I can actually leave my car. I have taken it to an auto shop local to me and they had it all day and couldn't figure out what caused it. I typically am stuck in my car for over 5 minutes because of this issue. My lane departure warning worked for about 2-3 months after I purchased the car. Out of nowhere it stopped working and when I press the button to turn it on, it says it's unavailable. I've tried cleaning the sensor, turning it on when I'm not accelerating/braking, and turning it on while in cruise control and it will not work.Read more
Incident date: Apr 11, 2026
Catastrophic Engine Failure. Reported to NHTSA on 10.11.24 for Recall 23.097. Investigation (RQ24013) which no issues were allegedly determined. Now a new investigation has opened PE25008: We had our engine replaced for a used one and are concerned that this engine still has the issues realated
... to Recall 23.097. Called Honda to ask if they can confirm whether or not this used/salvaged engine had been checked to see if it has rod bearing issues related to Recall 23.097 or was from a vehicle that was related to the recall. They said they had not. Furthermore, we provided the motor serial number so they can check and they said they were not able to. They have systems in place to quickly cross reference VIN and motor serial numbers, so it was surprising they would not be able to provide this information. Furthermore, why would Honda not have systems in place to ensure they are not installing a faulty motor given the absurdly expensive pricing for a used unit. Our families life was at risk previously with the first engine failure and now it could be again, and this was their response.Read more
Incident date: Apr 11, 2026
When I begin to accelerate on the highway, and the truck downshifts, it locks up the rear brakes.
Incident date: Mar 16, 2026
Braking issues Sensors go off when nothing aroung Slow backing car engages brakes Bad smell like a strong BO persists after cabin an oil fulter changed Battery / alternator drain 12-07 2025 to 01-17 2026 in auto shop I was told wainting for part ( Onstar ) Prior brake issues early April 2025 the we
... ek of having auto brakes and steering lock up during 45mph drive it was documented as a camera issue No power as if brakes applied while, Car has felt when turning like it skips while in a turn during driving all 8 visited on document other 4 not documented System dignostic or dealer service doesn't show issues. Issues have been on going without success other issues possible related or newer Miles first reported brake and steering lockup 145 miles most recent 7750Read more
Incident date: Feb 2, 2026
The fuel door will not open. Followed all instructions and the fuel door will not open.
Incident date: Feb 2, 2026
Although the carfax states the EGR Cooler has already been serviced and there are no active recalls at this time, EGR Cooler failure has been determined by an independent service center. The vehicle is available for inspection. A potential fire from the EGR Cooler failure puts the driver's life and
... any passenger's lives at risk. The symptoms are substantial coolant loss with absence of leakage causing the engine to overheat. This symptom has been present since the time I purchased the vehicle in February 2026.Read more
Incident date: Feb 2, 2026
The contact owns a 2020 BMW X3. The contact stated that while her son was using the rear passenger's side seat belt, the contact became aware that the seat belt was fraying. The vehicle was taken to the dealer and was provided an estimate for the seat belt replacement. The vehicle was not repaired d
... ue to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.Read more
Incident date: Feb 25, 2026
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 18 MPH in a storm, the driver’s side windshield wiper blade arm disconnected from the vehicle, creating a visibility hazard for the driver. Upon inspection, the contact discovered that the round gear of the wip
... er arm had sheared off. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the same failure had been recalled for certain Canadian model vehicles but did not include the U.S. Market vehicles. The vehicle was not repaired. The failure mileage was 88,000.Read more
Incident date: Dec 5, 2025
While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code P1326, which is a
... ssociated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.Read more
Incident date: Jan 28, 2026
The contact owns a 2016 Honda Civic. The contact stated that while the vehicle was running with the A/C unit activated, there was an abnormal odor inside the cabin of the vehicle. Additionally, while the A/C unit was activated, only hot air was coming from the vents. The vehicle was taken to a deale
... r, where it was diagnosed and determined that the A/C evaporator needed to be replaced because of leaks in three places. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 106,000.Read more
Incident date: Jan 28, 2026
The Integrated Charging Control Unit in our 2025 Ioniq 5 failed on vehicle startup. Fortunately the vehicle was parked when the part failed. There were no issues or symptoms prior to the failure and subsequent fault message. Failure of the ICCU has been confirmed by our local Hyundai dealer which is
... now in possession of the vehicle awaiting repair.Read more
Incident date: Jul 23, 2025
I was driving down the freeway and all of a sudden there was a spontaneous, loud-bang, and explosion-like shattering of my moonroof/sunroof. I didn't know what happened initially but heard glass shards sliding around the roof. I slid the cover slightly open and could see the shattered glass. I drove
... home and discovered a hole in the glass. Im attaching pictures of what I saw. I got home and searched online to see if anyone else has experienced this and found several articles referencing 2023 Honda Accord's and this issue. Including some class action law suits against Honda.Read more
Incident date: Jul 23, 2025
The vehicle is subject to a manufacturer safety recall related to a fire risk involving the high-voltage battery system. After receiving the recall notice, I brought the vehicle to an authorized dealer for evaluation. The dealer confirmed that there is currently no permanent remedy available for thi
... s recall and no estimated timeline for when a corrective repair will be available. The vehicle was returned to me without a corrective repair being performed. Since the recall, the vehicle’s charging capability and usable driving range have been significantly reduced compared to normal operation. Fast-charging functionality is no longer reliably available, resulting in longer charging times and a materially decreased effective range. This condition persists and is not attributable to normal battery degradation or driving habits. The vehicle was purchased new in reliance on its advertised driving range and charging capability, which were necessary to meet predictable daily transportation requirements. Due to the post-recall charging limitations and reduced effective range, the vehicle can no longer be relied upon to perform as originally intended. The active safety recall restricts authorized dealers from selling, leasing, or transferring the vehicle until a permanent remedy is available. No remedy or definitive timeline has been provided. Continued operation of a vehicle subject to a fire-related recall without corrective repair, combined with reduced charging capability and range, raises concerns regarding recall adequacy, charging availability, trip completion, and continued safe operation.Read more
Incident date: Jul 23, 2025
I was in the parking lot of my local grocery store, and the truck all of a sudden gave me an indicator that there is a "park brake fault-service now." I was stranded and had to have someone pick me up for this, This is after hours so I cannot call the Ford dealership until the following day. I now
... see Ford issued a recall for this under 23S35. However, when I look up my VIN under Ford, that did not show, and thus, we did not address this earlier when that should have happened. That is a problem and needs to be addressed with Ford ASAP. What if I was driving and this happened??!!Read more
Incident date: Dec 2, 2025
I was driving my car on a city street when it all of sudden stopped. The car died without warning. I was about to complete a left hand turn into a shopping center parking lot. Thankfully there was not traffic headed towards me at the time or my son and I could have been hit. There wasn't any traffic
... nearby behind me. Should there have been, we likely would have been struck from the rear.The way the car just put us down like that is very dangerous. I am being told it may be an alternator issue.Read more
Incident date: Nov 10, 2025
Odometer display issue-I’m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off.
Incident date: Sep 25, 2025
About 5 minutes after I started driving, an ad for Sirius-XM radio subscription appeared on my infotainment system. It took up the entire screen, covering my AC controls and Apple CarPlay navigation - this meant that I was required to interact with/dismiss the ad. Because it was shown when I was dri
... ving (in motion), I was forced to unsafely and illegally interact with the touch screen to re-enable the functionality of my car. Showing an ad in the car is unacceptable in general, but especially in a situation when the car is in motion, where it poses a significant safety risk.Read more
Incident date: Nov 8, 2025
I was in t-boned on the passenger side of my vehicle. All side air bags went off but did not deflate. I had to crawl onto my floor to get out of the vehicle. Also when the emergency collision park kicked in it locked my doors so had I been unconscious I would have been locked in the car.
Crash
Incident date: Oct 24, 2025
We have had the vehicle inspected by 2 different mechanics, both confirming our PTU is failing. My wife and I have a toddler and this is our only vehicle; while we’re driving the vehicle to and from work, and going to get groceries sometimes the car will start flashing “ESC off” and will stop
... while we’re driving. Almost like the car has slammed on its breaks. This has happened while we’re going 10mph and happened going 40mph. Of course this puts not only us as risk of serious harm or death, but the other drivers on the road if our car decides to slam on its breaks and someone hits since this happens out of nowhere. Again, this issue has been confirmed my two separate independent service centers and two separate dates. The vehicle has not been inspected by manufacturer, insurance representatives, or police except for the two separate mechanics we took our vehicle to. 1 week before this issue began the ESC off button started flashing which we immediately took it to the repair shop a few days later and was diagnosed with a failing PTU. This car is incredibly dangerous to drive and each time we drive it — it feels like a death sentence.Read more
Incident date: May 30, 2022
The contact owns a 2023 Nissan Rogue. The contact stated that the vehicle was difficult to start. Additionally, the contact stated that while driving 40-60 MPH, the vehicle jolted. The check engine warning light was illuminated. The vehicle was taken to the CarMax dealer, where it was purchased. The
... vehicle was then taken to an unknown Nissan dealer, where the diagnostic trouble codes were cleared. The contact stated that the failure persisted, and the vehicle was taken back to the CarMax dealer. The contact received notification of NHTSA Campaign Number: 25V437000(Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. An unknown Nissan dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.Read more
Incident date: Aug 25, 2025
The contact owns a 2008 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 19V446000 (Power Train) and would like to be removed from the recall distribution list. The local dealer previously completed the recall remedy. The manufacturer was contacted, and the contact was se
... nt confirmation of the VIN being clear of recalls. In addition, the contact stated that the VINTool shows 1 recall associated with the VIN however, per the NHTSA VIN Tool shows no recalls associated with the VIN.Read more
Incident date: Aug 25, 2025
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed,
... and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.Read more
Incident date: Aug 25, 2025
The contact owns a 2022 Jeep Wrangler. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact stated that the message "Performance Issue" was displayed,
... and a red light was illuminated. The contact stated that the vehicle stalled. The contact was able to restart the vehicle and drove the vehicle to a local dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated that months prior to the failure, the vehicle was repaired under NHTSA Campaign Number: 24V720000 (Electrical System) by the same dealer. The contact related the failure to the recall repair. The failure mileage was approximately 50,000.Read more
Incident date: Sep 1, 2025
The contact owns a 2017 Ram 3500. The contact stated that while operating the vehicle, the ABS, traction control, and stability control warning lights remained illuminated. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were n
... otified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC ); however, the parts needed to complete the recall were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 165,000.Read more
Incident date: Aug 2, 2024
While super cruise was engaged the car changed lanes automatically without any action on my part. The problem is I had set the automatic lane change feature to only activate when the turn signal was switched. While examining the vehicle settings I discovered that the feature was set to automatic no
... t turn signal activated. What cause the software to change this setting? The service tech could not find any problem but guessed that when the software is updated it goes to a default setting. This is wrong. Setting should not change. The setting also changed on opening the tail gate with my foot. This setting was turned off.Read more
Incident date: Jul 28, 2025
Our driver side back sliding door door has seized and will not open. This looks to be a common issue with the grand caravan. The lock is stuck in an in between state and will not open automatically or manually. This is a safety hazard for back passengers.
Incident date: Jul 28, 2025
There was a small ticking/knocking noise that started the week before I took my Honda Pilot in to the dealer. I took the car in for regular service and told them about this noise. Under further inspection, I was advised by the Honda dealership that the piston connecting rod bearing had failed caus
... ing damage to the motor. I had to pay to replace the motor at my own expense. This is a safety issue as I did not really have a warning that anything was wrong with the vehicle and the engine could have seized up and caught fire while I was driving putting my family and other vehicles in harms way. It is my understanding that Honda had a partial recall on this issue in which my VIN was not covered. I was not notified that this was even an issue for the 2016 Honda Pilots and I should have been notified and and this should have been fixed before it occurred. The dealer reached out to Honda Corporate to request coverage of this cost and they denied it even though this is a known issue with this motor.Read more
Incident date: Aug 4, 2025
my g35 dies randomly i tried to have nissan in garden city kansas to fix they said they dont work on recalls not safe to drive 3 hours to Wichita kansas im not sure what todo
Incident date: Jul 16, 2025
The contact owns a 2007 Subaru Outback. The contact received notification of NHTSA Campaign Number: 20V003000 (Air Bags). The vehicle was taken to the local dealer for the recall repair; however, the dealer declined to repair the vehicle due to possible damage to the dashboard while replacing the ai
... r bags. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was made aware of the issue.Read more
Incident date: Aug 1, 2025
The contact owns a 2021 Ford Explorer. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The contact received notification of NHTSA Campaign Numbers: 25V159000 (Back Over Prevention) and 25V393000
... (Seats). The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.Read more
Incident date: Aug 5, 2025
Power train incident - • transmission holding gears, jerking between shifts, gear shifted into S mode on its own and stuck there, unresponsive acceleration, locked up steering/inability to turn the steering wheel and total loss of drive power. • happened while merging onto a highway in one of
... two split lanes for highway access. A merging semi truck in the other merging lane almost ran into me because I could not give it gas. Me and a local police officer who saw me broke down and stopped to provide additional cover, were nearly hit several (6) times from other vehicles and semi trucks due to malfunctions happening. • diagnosed by Kia dealership and was told there was a major electrical failure which caused the electrical oil pump to fail and need a new transmission. Although my VIN doesn’t list recalls, similar issue to the recall on my same year/make/model under NHTSA Campaign Number 21V519. • Warning lamps/messages shown in photos attached. __________________________________ Forward Collision warning incident - • front forward safety system light appeared on dash, then moments later a warning appeared and the vehicle braked on its own detecting a vehicle in front of me when there was not another vehicle in front of me within vision!! • happened while driving in a 55mph zone, a vehicle was driving behind me when this occurred and that vehicle almost slammed into the back end of mine causing a crash. • problem not yet inspected on vehicle due to blown transmission from above incident and inability to start/move the vehicle.Read more
Incident date: Jul 15, 2025
The horn is not working in my vehicle. I found this out today when I almost had someone collide with my vehicle while I was on the highway, not once, but twice. I was unable to use my horn to alert the other driver. I called Hyundai and they said it is not covered under warranty and this is a known
... issue with my vehicle. I have only had the vehicle for 3-4 months and this should not be happening. I cannot safely drive without a horn and if something happens to me or my vehicle and Hyundai knows its an ongoing issue with this year, make, and model, I am not sure what I can do. Please make this right.Read more
Incident date: Jul 15, 2025
The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the RPM fluctuated erratically before the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After re
... starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 42,000.Read more
Incident date: Jul 1, 2024
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recen
... t weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.Read more
Incident date: Jun 1, 2025
repeated EGR clogging and malfunction: bucking or stumbling behavior, inability to accelerate properly, disabled shifting affecting ability to slow or stop without excessive use of brakes, Limp Home Mode suddenly without warning including inability to maintain a safe speed on highway and speed minim
... ums that the vehicle cannot keep up (20 mph max while climbing moderately), unable to downshift when going downhill - relying solely on braking to keep speed below safe limit or speed limits. EGR failed again after cleaning, in as little as 3 months. No repair seems possible, only repeated cleanings. Since this happened so much, we have been in several unsafe situations due to the sudden and unheralded degradation of performance and safe use of the vehicle. Once repaired, the condition can come back immediately due to the computer still guessing that it is still in failure (limp home mode returned suddenly without warning as we merged onto an interstate with no exit for 7 miles uphill… and only made 20mph). Check Engine light could come on, and did, but never during the actual degradation of performance - and went often after a few run cycles. Mercedes dealers have confirmed and performed all services on the EGR and related issues (malfunction once caused the aircleaner element to be sucked in and that caused a MAF to be destroyed by contaminants): 1) first signs of issue before 43,000 miles (when check engine light and/or LHM happened -repaired 18sep2023, 51,871 miles, MB service code: LI14.20-N-073867); 2) 26 DEC 2023 - EGR failure diagnosed and replaced by MB dealer. Cleaning had not fixed the issue or failure was final as found by driving by technician and not by codes! 3) 09/jul/2024 - MAF replaced, EGR codes noted - but functioning, fix by MB/Canada 4) 07/24/2024 - 70,547 miles - EGR Clean by MB Missoula MT - failed upon highway same day 5) 07/25/2025 - 70,600 miles - MB Missoula MT cleared computer 6) 88,340 MB cleaned EGR - runs ok againRead more
Showing 50 of 196 complaints.
Technical Service Bulletins, 2019 FORD MUSTANG
235 manufacturer communications from 151 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 110000 ELECTRICAL SYSTEM | 52 |
| 350000 EQUIPMENT | 32 |
| 100000 POWER TRAIN | 31 |
| 060000 ENGINE AND ENGINE COOLING | 11 |
| 220000 SEATS | 10 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 8 |
| 060000 ENGINE (PWS) | 6 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 6 |
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
100000 POWER TRAIN
Some 2018-2024 Mustang vehicles built on and after 04-Dec-2017 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condit
100000 POWER TRAIN
Some 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals
980000 UNKNOWN OR OTHER
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la
100000 POWER TRAIN
This article supersedes TSB 24-2046 to update the Service Procedure LTIS statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engag
060000 ENGINE AND ENGINE COOLING
Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the so
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
100000 POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim
110000 ELECTRICAL SYSTEM
This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/dela
100000 POWER TRAIN
This article supersedes TSB 23-2350 to update the Issue statement and the Service Procedure. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/dela
350000 EQUIPMENT
Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Se
170000 LATCHES/LOCKS/LINKAGES
Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position
162300 STRUCTURE:BODY:DOOR
Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position
103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) wi
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) wi
100000 POWER TRAIN
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) wi
350000 EQUIPMENT
This article supersedes TSB 21-2220 to update the model years affected and part list. Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an
162300 STRUCTURE:BODY:DOOR
This article supersedes TSB 21-2220 to update the model years affected and part list. Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
980000 UNKNOWN OR OTHER
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
350000 EQUIPMENT
Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic S
110000 ELECTRICAL SYSTEM
Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic S
100000 POWER TRAIN
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmissi
100000 POWER TRAIN
This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehic
350000 EQUIPMENT
Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
020000 SUSPENSION
Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
010000 STEERING
Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471
110000 ELECTRICAL SYSTEM
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr
350000 EQUIPMENT
SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bo
020000 SUSPENSION
SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bo
010000 STEERING
SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bo
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
980000 UNKNOWN OR OTHER
TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi
100000 POWER TRAIN
TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not requi
100000 POWER TRAIN
Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT
100000 POWER TRAIN
This article supersedes TSB 23-2123 to update the Issue statement. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Some 2018-2023 Mustang vehicles (non-Shelby GT-350) may exhibit various concerns with the active exhaust system. These may include Exhaust Mode Selection Not Available messages, and/or illuminated malfunction indicator lamp (MIL) with diagn
110000 ELECTRICAL SYSTEM
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il
100000 POWER TRAIN
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
100000 POWER TRAIN
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmissi
010000 STEERING
During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles, removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysi
100000 POWER TRAIN
Some 2018-2019 Mustang vehicles equipped with a 5.0L engine and a manual transmission may exhibit an inability to drive the vehicle in first and/or second gear. This may be due to a broken 1-2 shift fork. To correct the condition, follow th
060000 ENGINE AND ENGINE COOLING
Some 2018-2019 Mustang vehicles equipped with a 5.0L engine and a manual transmission may exhibit an inability to drive the vehicle in first and/or second gear. This may be due to a broken 1-2 shift fork. To correct the condition, follow th
030000 BRAKES (PWS)
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
100000 POWER TRAIN
Some 2018-2022 Mustang vehicles equipped with a 5.0L engine and a 10R80 transmission may exhibit a buck/jerk sensation that may be perceived as an engine misfire during throttle tip-in between 35-45 mph (56-72 km/h) and with the transmissio
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2018-2022 Mustang vehicles equipped with a 5.0L engine and a 10R80 transmission may exhibit a buck/jerk sensation that may be perceived as an engine misfire during throttle tip-in between 35-45 MPH (56-72 KPH) and with the transmission
030000 SERVICE BRAKES, HYDRAULIC
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Some 2018-2022 Mustang vehicles (non-Shelby GT-350) may exhibit various concerns with the active exhaust system. These may include Drive Mode Not Available or Exhaust Mode Not Available messages, and/or illuminated malfunction indicator lam
110000 ELECTRICAL SYSTEM
Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E sto
100000 POWER TRAIN
Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E sto
110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2018-2020 Mustang vehicles equipped with a 5.0L engine and an MT-82 manual transmission may experience a loss of movement and/or difficulty shifting. This may be due to excessive wheel hop which is caused by aggressive acceleration at
280100 BACK OVER PREVENTION:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
162900 STRUCTURE:BODY:ROOF AND PILLARS
Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar. This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.
980000 UNKNOWN OR OTHER
Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar. This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.
110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
119111 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
This article supersedes TSB 21-2011 to update the vehicle model years affected and Service Procedure. Some 2018-2022 Mustang vehicles may exhibit various concerns with the active exhaust system. These may include Drive Mode Not Available or
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a tran
350000 EQUIPMENT
Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a tran
060000 ENGINE AND ENGINE COOLING
Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a tran
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il
350000 EQUIPMENT
Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il
100000 POWER TRAIN
Some 2017-2020 F-150, 2018-2022 Expedition/Navigator/Mustang and 2019-2022 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il
020000 SUSPENSION
Some 2018-2022 Mustang vehicles (Non-Shelby) and built at Flat Rock Assembly may experience a clunk/pop type noise when turning the steering wheel. This may be due to an incorrectly installed upper spring seat which is part of the front str
010000 STEERING
Some 2018-2022 Mustang vehicles (Non-Shelby) and built at Flat Rock Assembly may experience a clunk/pop type noise when turning the steering wheel. This may be due to an incorrectly installed upper spring seat which is part of the front str
346000 COMMUNICATION:MANUFACTURER TELEMATICS
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
350000 EQUIPMENT
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
170000 LATCHES/LOCKS/LINKAGES
Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position Submitting Owner Letter
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
220000 SEATS
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
100000 POWER TRAIN
This article supersedes TSB 21-2315 to increase the labor operation time allowances. Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the
353000 EQUIPMENT:ELECTRICAL
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
100000 POWER TRAIN
Some 2018-2021 Expedition/Navigator, 2018-2020 F-150/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P163E sto
110000 ELECTRICAL SYSTEM
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup
350000 EQUIPMENT
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th
980000 UNKNOWN OR OTHER
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct th
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
110000 ELECTRICAL SYSTEM
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il
100000 POWER TRAIN
Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il
102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
070000 FUEL SYSTEM, GASOLINE
Some 2017-2021 Ford and Lincoln vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel
060000 ENGINE AND ENGINE COOLING
Some 2017-2021 Ford and Lincoln vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor
102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol
Showing 100 of 235 bulletins.
NHTSA Safety Investigations, FORD MUSTANG
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE, Closed
, Model Year: 2011
Inability to shift gears on acceleration
The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality
... concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambient temperatures.These complaints were related to transmission fluid viscosity and the higher shift efforts resolved themselves with the drivetrain warming.Ford published technical service bulletin TSB 11-3-18 to inform technicians that a lower viscosity fluid was available for use to address the cold shift issues.The clutch stay-out condition typically occurs at engine speeds greater than 4000 rpm.It does not prevent the selection of any gear, but may delay clutch re-engagement depending on how long the driver maintains the higher engine speed.Ford identified rotating inertia of the clutch components as the root cause and replacement clutch pedal parts were made available under Ford TSB 10-19-4.A number of reports alleged increasing difficulty selecting gears along with gear clash or grinding.Grinding or notchy gear shifts may be caused by gradual loosening of clutch plate fasteners, which is promoted by certain aggressive shifting.This condition is progressive in nature and initially results in symptoms related to shift quality/feel.Clutch plate bolt loosening will not result in inability to select any gear unless the progressive symptoms are ignored until complete clutch failure occurs.ODI?s analysis identified only five complaints alleging an inability to shift into gear due to loose clutch plate bolts.None of these resulted in a stall and gear shifting could occur before engine start.A revised fastener was designed and implemented in production and is available for service through a special service message.There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles.This preliminary evaluation is closed.Read more
EA, Closed
, Model Year: 2003
ACCELERATOR PEDAL INTERFERENCE
ON APRIL 3, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING A DEFECT CONDITION THAT COULD RESULT IN INTERFERENCE BETWEEN THE ACCELERATOR PEDAL AND FLOOR CARPETING IN APPROXIMATELY 19,140 MODEL YEAR 2003 AND 2004 MUSTANG COBRA VEHICLES (FORD RECALL NO. 06S43/NHTSA R
... ECALL 06V-108, COPY ATTACHED).FORD WILL RECALL THE VEHICLES TO INSTALL A SHIELD BENEATH THE ACCELERATOR PEDAL TO PREVENT THE PIVOT PIN ON THE REAR SURFACE OF THE PEDAL FROM COMING INTO CONTACT WITH THE FLOOR CARPETING DURING HEAVY THROTTLE APPLICATION.IN THOSE VEHICLES WHERE THE FLOOR CARPETING DOES NOT FIT FLUSH WITH THE SHEET METAL, THE UNIQUE REAR SURFACE PROFILE OF THE MUSTANG COBRA PEDAL MAY ALLOW THE PIVOT PIN OF THE PEDAL TO CATCH IN THE CUTOUT ON THE FLOOR CARPETING BEHIND THE PEDAL, INTERFERING WITH THE PEDAL'S ABILITY TO RETURN; THE RESULT OF WHICH COULD BE UNEXPECTED, CONTINUED THROTTLE APPLICATION.DURING THE ENGINEERING ANALYSIS STAGE OF THE INVESTIGATION, ODI ALSO EXAMINED THE POSSIBLITY OF THE SAME PHENOMENA OCCURING IN NON-COBRA MUSTANGS.HOWEVER, THE DIFFERENT DESIGN OF THE ACCELERATOR PEDALS ON THE NON-COBRA MUSTANGS RESULTS IN SIGNIFICANT DIFFERENCES IN THE POTENTIAL CONTACT BETWEEN THE ACCELERATOR PEDAL AND THE CARPETING, WITH THE BASE OF THE PEDAL PAD ACTING TO FORCE THE CARPET AWAY FROM THE PIVOT PIN.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more
PE, Closed
, Model Year: 2003
ACCELERATOR PEDAL INTERFERENCE
PE05-038 WAS OPENED ON JULY 7, 2005, WITH 11 CONSUMER COMPLAINTS TO ODI ALLEGING INCIDENTS OF THROTTLE STICKING DUE TO ACCELERATOR PEDAL INTERFERENCE WITH THE CARPET.ODI HAS RECEIVED AN ADDITIONAL 24 COMPLAINTS SINCE THE PE WAS OPENED.DURING PE05-038, FORD SUPPLIED COMPLAINT AND WARRANTY INFORMATION
... REGARDING 86 ADDITIONAL INCIDENTS OF ACCELERATOR PEDAL INTERFERENCE IN MODEL YEAR 2003 TO 2004 MUSTANG COBRA VEHICLES.EIGHTY-FIVE OF THESE HAD CONCERNS OF ACCELERATOR PEDAL STICKING, 70 OF WHICH WERE ANALYZED AS BEING RELATED TO CARPET INTERFERENCE.ODI IS CONTINUING ITS ANALYSIS OF THE CAUSAL FACTORS IN THE REMAINING 15 INCIDENTS.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS.Read more
PE, Closed
, Model Year: 1998
FIRES IN THE CENTER CONSOLE
There is no summary currently available
PE, Closed
, Model Year: 1996
FRONT BRAKE HOSE
There is no summary currently available
EA, Closed
, Model Year: 1994
PARKING BRAKE
There is no summary currently available
PE, Closed
, Model Year: 1994
PARKING BRAKE FAILURE
THE NUMBER OF CRASHES REPORTED TOT HE MANUFACTURER WARRANTS FURTHER THIS INVESTIGATION
EA, Closed
, Model Year: 1994
OUTER HOOD PANEL DETACHMENT
There is no summary currently available
PE, Closed
, Model Year: 1994
OUTER HOOD PANEL DETACHMENT
THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED 6 REPORTS INDICATING THE OUTER HOOD PANEL SEPARATED FROM THE VEHICLES AS THEY WERE BEING DRIVEN.FORD HAS PROVIDE 39 ADDITIONAL REPORTS THAT ARE CONSISTENT WITH ODI REPORTS.FORD INDICATES THAT THE LIKELY CAUSE IS PRIOR COLLISION DAMAGE.THIS INVESTIGATI
... ON IS BEING UPGRADED TO FURTHER STUDY THIS ISSUE.Read more
PE, Closed
, Model Year: 1992
FRONT BRAKE ROTOR FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1989
FUEL LINE ROUTING
There is no summary currently available
EA, Closed
, Model Year: 1992
WINDSHIELD WIPER FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1992
WINDSHIELD WIPER FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1986
CRUISE CONTROL MALFUNCTION
There is no summary currently available
PE, Closed
, Model Year: 1987
HOOD LATCH FAILURES
There is no summary currently available
PE, Closed
, Model Year: 1990
THROTTLE STICKS, HIGH IDLE
There is no summary currently available
PE, Closed
, Model Year: 1987
HEADLAMP ASSEMBLY FAILURE
There is no summary currently available
EA, Closed
, Model Year: 1984
SAFETY BELT TONGUE BREAKS
There is no summary currently available
EA, Closed
, Model Year: 1979
FLOOR PAN FRACTURE
There is no summary currently available
PE, Closed
, Model Year: 1986
FR SEAT FLOOR MOUNT FAILS
There is no summary currently available
EA, Closed
, Model Year: 1987
SPEED CNTRL MALFUNCTION
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PE, Closed
, Model Year: 1988
UNDERDASH FIRES
There is no summary currently available
PE, Closed
, Model Year: 1985
SPEED CONTROL MALFUNCTION
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PE, Closed
, Model Year: 1984
SEAT BELT LATCH ASSEMBLY
There is no summary currently available
EA, Closed
, Model Year: 1979
FLOOR PAN CRACKS
SUMMARY:FORD RECOGNIZES THE FLOOR PAN CRACKING PROBLEM AND HAS ISSUED4 SERVICE BULLETINS PERTAINING TO REPAIR. THE LATEST ONE WAS ISSUED ONSEPTEMBER 11, 1986. HOWEVER, FORD DOES NOT BELIEVE THE FLOOR PAN PROBLEMREPRESENTS A SAFETY HAZARD.ANALYSIS: FLOOR PAN CRACKING CAUSES THE DRIVER TO ROCK IN HIS
... SEAT.ALTHOUGH THIS IS VERY ANNOYING, IT APPEARS TO BE MORE OF AN ECONOMIC ISSUETHAN A SAFETY ISSUE. NO ACCIDENTS OR INJURIES HAVE BEEN REPORTED.STATUS: THIS EA WAS CLOSED ON MAY 14, 1987.===Read more
DP, Closed
, Model Year: 1975
STEERING COUPLING FLANGE FAILURE
STEERING COUPLING FLANGE FAILURE