Complaint Statistics
325 total complaints
16 crashes 2 fires 13 injuries
Top Reported Components
| Component | Complaints |
| AIR BAGS | 142 |
| POWER TRAIN | 41 |
| ENGINE | 25 |
| VEHICLE SPEED CONTROL | 20 |
| ELECTRICAL SYSTEM | 15 |
| FUEL/PROPULSION SYSTEM | 12 |
| UNKNOWN OR OTHER | 11 |
| STEERING | 10 |
| STRUCTURE:BODY | 9 |
| SUSPENSION | 8 |
Incident date: Apr 19, 2026
Coolant leak was detected, multiple cracks in water pump. Once fixed 2 days later coolant got into wiring harness and caused multi system failure, car stalled on the freeway. Cost over $5k to fix at certified Audi dealer. Recall only covered until year 2021 and I have a 2022 model
Incident date: Jul 1, 2025
I was driving down [XXX] towards [XXX] to go and pick up kids from school. All of a sudden I heard a weird noise and the next second the steering wheel got pulled to the right very hard as if tire came off and this resulted me hitting the curb and after stopping the car I got out to see and then I
... noticed the whole control arm was broken which resulted in wheel turning right very hard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Aug 26, 2025
Brakes are extremely loud especially when backing up
Incident date: Aug 6, 2025
The ABS, Anti-lock braking sytem symbol came on about 3 or 4 months ago. Other symbols that came on were the brake system (circle with exclamation point in it), the red word "brake", the stability control light, and the speedometer stopped working/ The information display stopped working. We hav
... e taken the car to three local Ford Service departments to have it checked only to be told the ABS part is on back order. Furthermore, I've read that the brakes could be compromised. No Speedometer or display functions is dangerous. The only receipt I have tells me it is the ABS module that is on back order.Read more
Incident date: Nov 16, 2019
My 2019 Honda Pilot start/stop feature shut down my car in a busy intersection and would not start up again. Dashboard warning lights flickered and no response to trying to start the vehicle. Towed to dealer at my expense and had to replace battery on 04/04/2023 for 2019 car.
Incident date: Nov 16, 2019
The Shift Cable is not seating correctly causing the vehicle to slip out of gear. This mostly occurs if you are at cruising speed and then accelerate to pass a slow vehicle. The Transmission slips out of gear and then you have to decelerate to allow it to find gear. It also makes a hard clunking noi
... se when shifting out of park into drive. This is the same exact issue that was recalled for the police versions. However, my vehicle has the exact same issue and concern, verified by the Ford Technician. Mine is not covered under the recall as it only covers Police versions. So I was asked to pay $9,859 for a new transmission. I am 6,000 miles outside of warranty and have no vehicle to drive now as my 4 year old vehicle is basically totaled over a transmission. Ford Corporate declined any financial assistance even though it is a known product issue.Read more
Incident date: Mar 24, 2025
2018 f150 5.0 engine 102k miles burned 8 qts of oil in 8,000 miles, now the engine is getting rebuilt and I just bought it 8k miles ago. Also the transmission cuts power completely while shifting causing a safety concern. 10 speed transmission is in the truck, worst transmission and engine I’ve ev
... er had out of any vehicle I’ve ever owned.Read more
Incident date: Mar 24, 2025
2018 f150 5.0 engine 102k miles burned 8 qts of oil in 8,000 miles, now the engine is getting rebuilt and I just bought it 8k miles ago. Also the transmission cuts power completely while shifting causing a safety concern. 10 speed transmission is in the truck, worst transmission and engine I’ve ev
... er had out of any vehicle I’ve ever owned.Read more
Incident date: Nov 22, 2024
I drove my car to work that morning and it was running completely fine. When I went to lunch that same day after 5 mins of driving the car my CVT transmission slipped out of nowhere and lost all power completely while I was on a busy road with lots of traffic almost causing multiple accidents becaus
... e it happened out of no where and I was unable to get my car off of the road due to having no power. The car gave me no warning signs that anything was wrong until it wouldnt move anymore.Read more
Incident date: Nov 22, 2024
There is a problem with the engine in my Kia. I believe that this is a similar problem to other recalled Kia vehicles from the same production year, 2016, that caused metal to be present in the engine. My local Kia dealership informed me that I need a new engine due to this issue, after other issues
... had been ruled out as the cause of continued check engine light warnings were fixed.Read more
Incident date: Nov 22, 2024
There have been thousands upon thousands of failures of the oil cooler/oil filter housing on all BMW/MINI B46/B48 2.0T engines. This problem dates back to 2014 when BMW issued a stop sale order and recall on the 2014 MINI Cooper with both the 1.5L I3 (B38) and 2.0L I4 (B48) engines. Since 2014, the
... engine has been installed in over two million vehicles sold in the United States under the BMW, MINI, Karma, and Toyota brands. There is a defect with the oil cooler/oil filter housing that leads to coolant and oil leaks due to the plastic housing failing after being heat cycled a certain number of times. It has gotten so bad that numerous aftermarket metal replacement parts exist to try and prevent this issue from recurring. Due to the placement of the part on the engine, the repair costs up to $3000. Failures are occurring on vehicles with as little as 30,000 miles, but vast majority between 50,000-80,000 miles. Due to the loss of both oil and coolant, a fire risk exists. Coolant can come in contact with electrical components and cause a short, while the oil can begin to drip onto hot engine or exhaust parts. This is a dangerous hazard that should be recalled. BMW should refit affected engines with a more durable component. Below I have included a link to the original NHTSA stop-sale from 2014. [XXX] I’ve also included links to various forums and news articles about this issue. [XXX] [XXX] [XXX] [XXX] / [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 14, 2024
The contact owns a 2019 Infiniti QX60. The contact stated while driving approximately 20-25 MPH, the steering wheel locked on six occasions while driving straight or while turning. There was a green EPS warning light that turned on and off. The vehicle was taken to an independent mechanic who was un
... able to determine the cause of the failure. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim. The manufacturer scheduled an appointment for an inspection of the vehicle. The failure mileage was approximately 38,400.Read more
Incident date: Nov 14, 2024
The contact owns a 2019 Honda CR-V. The contact stated that while driving approximately 40 MPH, the Forward Collision Avoidance Emergency Automatic Braking unexpectedly activated, causing the vehicle to abruptly stop in the middle of the road. The contact stated that during the failure there were no
... vehicles or objects nearby. There was another vehicle behind and was able to avoid crashing into the rear of the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The contact was informed of the NHTSA Action Number: EA24002 (FORWARD COLLISION AVOIDANCE). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 37,000.Read more
Incident date: Jun 24, 2024
The Vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.
Incident date: Apr 8, 2024
The contact owns a 2016 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminat
... ed. The vehicle was towed to the dealer, who observed that the engine was knocking, and diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 161,000.Read more
Incident date: Mar 26, 2024
This has been an ongoing issue for over 2 years where I go somewhere, park and come back out and my car won’t start. I literally have to have someone come in to give me a jump so the whole time I was thinking it was a bad battery so I went and bought a new battery. Well fast forward not even 7 mon
... ths later I’m in the same position I go to the store come out and my car completely has no power so I take the car to autozone and what do you know a faulty engine and alternator. So I get on line and see I’m not the only one with this issue. My main concern is I’ve always gone to my car dealership to get oil changes and not once have they ever told me after putting my car on the machine that they found an issue with neither. And again this has been going on for quite some time. My issue is now my warranty is out and it just so happen to just have ran out after my last oil change and again this was going on then and they never mentioned it. What are they going to do about this problem.Read more
Incident date: Mar 26, 2024
While driving engine began to sputter and power ceased, stranding my wife on a busy highway in the dark. Engine suffered 2 out of 4 cylinders failure on the highway, engine is dead. Dealership quoted $18,000 all told to fix the damages. Routine maintenance performed and on top of that, constant to
... pping off of oil for a bad oil consumption issue. Hyundai refused to warranty or help at all in any way even after stating over the phone that it has been a known defect for some time and should be covered. Hyundai has left me with a dead car, no help to fix it or replace it and a loan still to pay off.Read more
Incident date: Nov 1, 2023
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle had experienced severe front end shaking and vibration after driving over a railroad track or a bump in the roadway. The cause of the failure was not yet determined. The local dealer was notif
... ied of the failure. The manufacturer was not yet contacted. The failure mileage was 9,000.Read more
Incident date: Oct 4, 2023
While driving suddenly my rpm’s started acting up I was going fast on the freeway but my car was going slow dropping in speed doing weird things. I’m worried I already replace the high pressure fuel pump
Incident date: Oct 4, 2023
Rear windshield shattered while stationary upon activating the rear defroster for less than 5 minutes. The initial hole was in the upper left side of the rear window.
Incident date: Sep 21, 2023
It started around a month ago it's a thumping clicking sound in my steering wheel it's getting worse everyday when driving on the road and I hit a bump in the road it wants to jerk out of my hands it's very hard to drive and keep from swerving around it sometimes feels like it's trying to stick or l
... ock up I fear for my life and others life as well. I do know if it locks up it will cause me to lose control and wreck my car possibly ending in death for myself or others out on the highway. My horn doesn't work and I don't know if steering is the cause of that. I don't have any warning light that come on to check anything except the tire pressure light stays on and they are new tires. I keep a check on my car to keep it serviced and everything my tires aren't low at all I checked my oil on a daily basis and it read no oil on the stick so 2 quarts were added then I keep checking to see if I have an oil leak and there isn't one. I have spoken with multiple mechanics and have been told that unless they get into tearing it down and looking at it they couldn't give me an exact solution, but sounds like either an Intermediate steering shaft or a steering coupler bushing (MDPS) I have spoken with a dealership that stated there is no recalls but calling the recall number I have multiple ones. But haven't seen any on the steering. I have no documentation on manufacturer dealings or anything else .Read more
Incident date: Sep 21, 2023
It started around a month ago it's a thumping clicking sound in my steering wheel it's getting worse everyday when driving on the road and I hit a bump in the road it wants to jerk out of my hands it's very hard to drive and keep from swerving around it sometimes feels like it's trying to stick or l
... ock up I fear for my life and others life as well. I do know if it locks up it will cause me to lose control and wreck my car possibly ending in death for myself or others out on the highway. My horn doesn't work and I don't know if steering is the cause of that. I don't have any warning light that come on to check anything except the tire pressure light stays on and they are new tires. I keep a check on my car to keep it serviced and everything my tires aren't low at all I checked my oil on a daily basis and it read no oil on the stick so 2 quarts were added then I keep checking to see if I have an oil leak and there isn't one. I have spoken with multiple mechanics and have been told that unless they get into tearing it down and looking at it they couldn't give me an exact solution, but sounds like either an Intermediate steering shaft or a steering coupler bushing (MDPS) I have spoken with a dealership that stated there is no recalls but calling the recall number I have multiple ones. But haven't seen any on the steering. I have no documentation on manufacturer dealings or anything else .Read more
Incident date: May 18, 2023
My right brake light has melted my housing due to the bulb getting too hot and my cruise control suddenly stopped working one day the light comes on but when I go to hit the set button it doesn't set or activate
Incident date: May 18, 2023
Windshield cracked and was replaced and has now cracked again. No apparent impact noticed. Not covered under warranty.
Incident date: Jul 27, 2023
Unknown- Check TPMS System, Check Parking Brake System, Check Brake System, Park light, all came on and stays on. While driving car shut off multiple times, speed will reduce, car will hesitate and jerk when trying to pull off from stop light.
Incident date: Mar 1, 2023
Driving on the freeway the splash guard fell partially down, making a horrible sound. It gave no warning.It was a very scary experience.
Incident date: Jan 15, 2018
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it sh
... ows nothing is wrong.Read more
Incident date: Jan 15, 2018
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it sh
... ows nothing is wrong.Read more
Incident date: Nov 15, 2022
I buy the car in December 02 2022 and the same day a few hours the car engine it's star a sound in the engine. I go to my mechanic and he said don't run the car have problem with the timing belt. I go to de dealer and they said don't worry I pick up and our mechanic check the car but I pay the car
... but I don't have my car yet. I pay my loan 5 month but I don't have my car back and they don't say nothing.Read more
Incident date: Nov 15, 2022
Unusual amount of oil consumption. Faulty cylinder 3. Gaskets cause the oil to leak into the spark plugs causing the engine light to come on with loss of power. Changed cylinder 3 spark plug at least 10 times or more since purchasing the vehicle in 2021. Oil also drips onto the alternator, replace
... d it twice in 9 months. Wheels and steering wheel shake when hitting the brakes. Replaced brakes and rotors twice as well.Read more
Incident date: Mar 3, 2023
MIL comes on with DTCsP0301 through P0304 Car is available for inspection. Dealer confirmed along with independent service center. Service Bulletin 13-082
Incident date: Feb 8, 2023
Back passenger side rear window shattered was in one piece until I closed my door while all other windows were closed which resulted in the window falling inside of truck and in back bed ford states no recalls and never heard of it being a problem however when I look online at other complaints it se
... ems to not only being isolated to me a coworker of mine had a newer model and hers shatter last year same thing was told to her by our local dealerRead more
Incident date: Mar 3, 2023
My model 3 on crusing speeds on high ways, automatically applies brakes and makes sudden,abrupt, jolted slowing down which causes extreme pressure on persons body
Incident date: Mar 3, 2023
The paint has started delaminating and is coming off in sheets. This problem started about 2 months ago. I am worried that a large sheet of paint can fly off and affect a vehicle or motorcycle behind me.
Incident date: Sep 27, 2022
My son was driving and noticed a stiffness in the steering along with an occasional intermittent “ clicking” felt while turning the wheel. While going around a sharp curve the power steering failed completely and locked the steering wheel hard left forcefully. He was able to get it off the road
... safely and I was following him in another vehicle so I drove it the rest of the way home with no power steering. Online I found that numerous other ford owners over all models 2010-2015 have experienced the same epas failure due to a design flaw. https://youtu.be/szHMXwcp9fo This you tube video is what lead me here. Not only is the video informative of the problem, but in the comments countless others have experienced the same nightmare experience. We have parked the car as the repair can cost $3000, but worse than that if replaced under warranty the new parts fail again within 6 months and are not covered by Ford.Read more
Incident date: Sep 27, 2022
My son was driving and noticed a stiffness in the steering along with an occasional intermittent “ clicking” felt while turning the wheel. While going around a sharp curve the power steering failed completely and locked the steering wheel hard left forcefully. He was able to get it off the road
... safely and I was following him in another vehicle so I drove it the rest of the way home with no power steering. Online I found that numerous other ford owners over all models 2010-2015 have experienced the same epas failure due to a design flaw. https://youtu.be/szHMXwcp9fo This you tube video is what lead me here. Not only is the video informative of the problem, but in the comments countless others have experienced the same nightmare experience. We have parked the car as the repair can cost $3000, but worse than that if replaced under warranty the new parts fail again within 6 months and are not covered by Ford.Read more
Incident date: Sep 5, 2022
I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off
... ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attacRead more
Incident date: Sep 5, 2022
I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off
... ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attacRead more
Incident date: Sep 5, 2022
I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off
... ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attacRead more
Incident date: Sep 6, 2022
Vehicle suddenly downshifted on it's own from highway speed and set several malfunction indicator lamps, nearly caused a highway speed collision. Checked codes afterwards and P1500 Vehicle Speed Sensor malfunction code was present, this is a known issue with this type and make of vehicle but this ve
... hicle has somehow been omitted from a safety recall.Read more
Incident date: Apr 17, 2022
The contact owns a 2013 Ford Mustang. The contact stated that twice while driving 70 MPH, the vehicle began to jerk as the vehicle independently downshifted without warning. After each failure, the contact was unable to accelerate above 35 MPH. The contact took the vehicle to an independent mechanic
... where the battery and other engine parts were replaced; however, three days later, the failure recurred. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The contact had the vehicle towed to the dealer where she was informed that the VIN was not under recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 112,000.Read more
Incident date: Jan 1, 2022
This an update to November 13, 2021 NHTSA ID NUMBER: 11440318 The problem continued and I could not risk an accident so I brought it to my Ford dealer who was able to replicate the problem and diagnosed it as failed sensors in the "Molded Lead frame". The work was performed(copies attached) and ther
... e has been no recurrence of the problem. The same problem that was in the recall for 2011-2012 Mustangs! "Randomly while driving there is the engine revs up but car does not go any faster, no response from the throttle, no power. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found... more..."Read more
Incident date: Nov 13, 2021
Randomly while driving there is the engine revs up but car does not go any faster, no reponse from the throttle, no pwower. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the
... car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found. On 1 occasion I took a video on my phone while driving at asready throttle and the speedometer was all over the place, up at 40 down to 20 up then down to 0. I had the spark plugs, pcv, evap purge valve, throttle body replaced and it is not fixed. the car has 49K miles. We have owned this car since new. It happens more often now but I cannot replicate it on demand.Read more
Incident date: May 15, 2021
While driving my vehicle on the freeway at a speed of 60 miles an hour my vehicle seemed to downshift into first gear. This nearly caused me to crash. In addition, those driving behind me almost rear-ended me.
Incident date: Oct 1, 2020
My 2013 Ford Mustang had some problems with down shifting, and my daughter took it several times to the dealer, they said it is probably the throttle body, so I replaced it, and thought that everything was fine. So on September last year my daughter was in an accident due to the car downshifting to
... first gear, the tires locked up and she swirled to some freeway wire retainers. Thankfully she was OK, So thinking that the throttle body went bad again I replaced it, and last week, I almost got rear ended because the same thing happened to me. The car shifted abruptly to first gear, locking the tires and rear swaying side to side.Read more
Crash
Incident date: Aug 28, 2021
The contact owns a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, the speedometer became inoperable. The instrument cluster warning indicator lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the lead frame needed to be replaced.
... The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.Read more
Incident date: Sep 17, 2020
THE CONTACT OWNS A 2013 FORD Mustang. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE WHEELS LOCKED UP AND THE VEHICLE HYDROPLANED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. MOST RECENTLY, THE SPEEDOMETER DECREASED TO ZERO, THE VEHICLE DOWNSHIFTED AND LOST ELECTR
... ICAL DATA SUCH AS THE MILEAGE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Crash
Incident date: Jul 9, 2019
VEHICLE INTERMITTENTLY HESITATES TO ACCELERATE AFTER COMING TO A COMPLETE STOP.THIS FIRST OCCURED IN 2019 AND ONLY HAPPENED A HAND FULL OF TIMES UNTIL NOVEMBER 2020. IN RECENT INSTANCES IT HAS REPEATEDLY STALLED AT STOP LIGHTS AND IN TRAFFIC SITUATIONS WHERE I NEED TO SLOW TO A NEAR STOP, SUCH AS A
... YIELD OR SHARP TURN.THE RPMS JUMP HIGH AND ENGINE REVS BUT DOESN'T HARDLY MOVE FOR SEVERAL SECONDS, AFTER WHICH IT JERKS SUDDENLY FORWARD AND A YELLOW WRENCH LIGHT COMES ON IN THE DASHBOARD. IT HAS BECOME A DAILY OCCURENCE AND MECHANICS HAVE SUGGESTED IT TO BE RELATED TO A COMPUTING ERROR THAT THE FORD DEALERSHIP SHOULD ADDRESS.Read more
Incident date: Oct 29, 2020
LOSE ALL POWER STEERING JUST STARTED HAPPENING DURING COLD WEATHER DON'T KNOW IF THAT'S A COINCIDENCE OR NOT . USUALLY HAPPENS DURING PARKING LOT MANEUVER OR DURING A TURN. TURN CAR OF AND BACK ON GOES AWAY SOMETIMES (VERY ANNOYING) STEERING IS COMPLETE LOCKED UP VERY DANGEROUS.
Incident date: May 17, 2018
MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN
... ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AND I FISH TAILED UNTIL I SHIFTED INTO N, BUT SHE IS OLDER AND JUST PAID IT OFF, AND NOW SINCE POLICE WOULDN'T HELP US AGAINST THEIR OWN FAMILY I. WASH CO TN WE HAD MOVE AND HER CAR IS ONLY WAY SHE HAD TO WORK, MY CARS ARE ALSO ELECTRONICALLY DISABLED AT THIS TIME , ONLY CAR I HAVE IS MANUEL TRANS AND SHE CAN'T SHIFT GEARS, SHE HELPS EVERYONE AND IS A NURSE YET WE CAN'T GET AN ONE HELP HER AND WHERE SHE MOVED HAD BROKE HER , PLEASE TELL ME A WAY I CAN GET HER A RELIABLE FIX, FROM WHAT I'VE SEEN FORD SHOULD WENT A RECALL. SHE HAS NO CHOICE BUT TO TAKE HER CHANCES SINCE MY CAR GAS TANK WAS SUGARED , IT'S GETTING WORSE AND ONLY DOES IN CERTAIN AREAS NEAR SUB STATIONS FOR SOME REASON.AND I AM DISABLED BUT NOT DRAWING ANYTHING JUST WORK ON CARS, SINCE GATEWAY AUTO BODY SHUT DOWN, TRYING MY BEST JUST GET BY. ANY HELP OR REFERENCES WOULD BE APPRECIATED . TYRead more
1 injured
Showing 50 of 325 complaints.
Technical Service Bulletins, 2013 FORD MUSTANG
113 manufacturer communications from 57 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 16 |
| 110000 ELECTRICAL SYSTEM | 9 |
| 060000 ENGINE (PWS) | 8 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| 160000 STRUCTURE | 6 |
| 060000 ENGINE AND ENGINE COOLING | 6 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 5 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 5 |
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
060000 ENGINE AND ENGINE COOLING
Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the so
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
140000 AIR BAGS
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that
060000 ENGINE AND ENGINE COOLING
Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewri
350000 EQUIPMENT
For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
060000 ENGINE AND ENGINE COOLING
Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove b
060000 ENGINE (PWS)
Some 5.0L 4V engines may exhibit a tick/tap/rattle or knock immediately after secondary timing chain tensioner installation. In some cases the secondary timing chain tensioners are not fully released during installation.To confirm, remove b
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
060000 ENGINE AND ENGINE COOLING
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
110000 ELECTRICAL SYSTEM
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor
350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford
010000 STEERING
Some 2011 - 2014 Mustang vehicles equipped with a 3.7L V6 engine and MT82 manual transmission may exhibit a vibration felt in the shifter, and/or the seat track and steering wheel, on deceleration between 3500 and 2000 engine RPM. This an o
100000 POWER TRAIN
Some 2011 - 2014 Mustang vehicles equipped with a 3.7L V6 engine and MT82 manual transmission may exhibit a vibration felt in the shifter, and/or the seat track and steering wheel, on deceleration between 3500 and 2000 engine RPM. This an o
350000 EQUIPMENT
Some 2011 - 2014 Mustang vehicles equipped with a 3.7L V6 engine and MT82 manual transmission may exhibit a vibration felt in the shifter, and/or the seat track and steering wheel, on deceleration between 3500 and 2000 engine RPM. This an o
350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES.
350000 EQUIPMENT
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO
060000 ENGINE (PWS)
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL
010000 STEERING
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
060000 ENGINE AND ENGINE COOLING
Some 2011-2014 Mustang vehicles equipped with a 3.7L engine may exhibit coolant pump leakage due to air entering the system.
070000 FUEL SYSTEM, GASOLINE
3.7L Engine - Cfoolant pump leak
110000 ELECTRICAL SYSTEM
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (F
350000 EQUIPMENT
Touchscreen navigation system - arabic language - blank screen
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Touchscreen navigation system - arabic language - blank screen
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - January 2016
110000 ELECTRICAL SYSTEM
49 CFR Part 579.5 Monthly Communications - January 2016
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - January 2016
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - January 2016
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - January 2016
100000 POWER TRAIN
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
140000 AIR BAGS
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
160000 STRUCTURE
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
350000 EQUIPMENT
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
060000 ENGINE (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
074000 FUEL/PROPULSION SYSTEM (PWS)
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD: ALL 2013-2015 FORD FUSIONS/MKZ, 2015 MUSTANG AND MKC VEHICLES WITH REVERSE PARK AID CAMERA ACTIVE GRIDLINES MAY BE INOPERATIVE AFTER BATTERY DISCONNECT OR COMPONENT SERVICE. *TA
220000 SEATS
FORD: A CLICKING OR GRINDING NOISE CAN BE HEARD FROM SEAT TRACK AREA AND POWER SEAT WOULD BIND DURING TILTING OF SEAT CONTROL OR ADJUSTMENT LIFT OPERATION AND COULD BE FROM EITHER REAR VERTICAL LIFT GEAR BOXES OR FRONT TILT, SPECIFICALLY.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: EACH AND EVERY TIME SHIFTING FROM PARK TO DRIVE OR REVERSE, A BUZZING OR GROWLING NOISE IS HEARD FROM TRANSMISSION AFTER BEING PARKED THEN RESTARTED. MODEL 2013-14 EXPEDITION, F-150, MUSTANG, NAVIGATOR. *PE
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: PROVIDED INFORMATION REGARDING THE DOWNSHIFTING OF 5-3, ON SOME VEHICLES, EXHIBITING A TRANSMISSION SQUAWKING NOISE. *PE
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: AFTER VEHICLE/TRUCK HAS BEEN PARKED SEVERAL HOURS, THERE IS A DELAYED ENGAGEMENT OF PARK TO FORWARD OR REVERSE TRANSMISSION ON INITIAL START UP. MODEL 2011-2014 EXPEDITION, MUSTANG, F-150, NAVIGATOR. *PE
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING.
105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FORD: DUE TO VEHICLES, WITH CARBON FIBER CLUTCHES, A CHATTER OR MOAN/GROAN NOISE IS HEARD WHILE MAKING SHARP TURNS, AT LOW SPEED AND IS CHARACTERISTIC OF HEAVY DUTY/RACING TYPE LIMITED SLIP DIFFERENTIAL. MODEL 2007-2014 MUSTANG GT500, GT,
162300 STRUCTURE:BODY:DOOR
FORD: WHEN OPENING THE DOOR, USING THE OUTSIDE DOOR HANDLE, IT MUST BE PULLED MORE THAN ONE TIME BEFORE DOOR(S) OPEN. MODEL 2010-2013 MUSTANG. *PE
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FORD: WHEN OPENING THE DOOR, USING THE OUTSIDE DOOR HANDLE, IT MUST BE PULLED MORE THAN ONE TIME BEFORE DOOR(S) OPEN. MODEL 2010-2013 MUSTANG. *PE
350000 EQUIPMENT
FORD: ON VARIOUS VEHICLES, THE MYTOUCH SCREEN WOULD GO BLANK WHILE IN TRANSPORT MODE, AND INSTRUMENT CLUSTER WILL DISPLAY A MESSAGE UPON INITIAL KEY CYCLE. MODEL YEARS 2013-2014. NO MODELS LISTED. *PE
350000 EQUIPMENT
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
353000 EQUIPMENT:ELECTRICAL
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: NO OTHER DTCS OR DRIVABILITY SYMPTOMS PRESENT, ON SOME VEHICLES, WHEN MIL IS ILLUMINATED WITH COMBINATION OF ANY DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 AND/OR P0316. MODELS 20
060000 ENGINE (PWS)
FORD: NO OTHER DTCS OR DRIVABILITY SYMPTOMS PRESENT, ON SOME VEHICLES, WHEN MIL IS ILLUMINATED WITH COMBINATION OF ANY DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308 AND/OR P0316. MODELS 20
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: TRANSMISSION ENGAGEMENT IN 5TH GEAR WHEN STARTING AND WRENCH INDICATOR AND/OR SEAT BELT MINDER MAY ILLUMINATE WITH SPEEDOMETER READING ZERO AND ODOMETER DISPLAYING DASHES, WHILE DRIVING, IN SOME VEHICLES. MODELS 2012-2013 NA
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: ON SOME VEHICLES AND TRUCKS, A WHINING NOISE, DURING ACCELERATION, COMING FROM TRANSMISSION TORQUE CONVERTER HOUSING AREA AND ONLY AFTER CONVERTER CLUTCH LOCKS UP, GOES AWAY. MODEL 2013 MUSTANG, 2012 F-150. *PE
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
FORD: ON SOME VEHICLES AND TRUCKS, A WHINING NOISE, DURING ACCELERATION, COMING FROM TRANSMISSION TORQUE CONVERTER HOUSING AREA AND ONLY AFTER CONVERTER CLUTCH LOCKS UP, GOES AWAY. MODEL 2013 MUSTANG, 2012 F-150. *PE
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD/LINCOLN: ON CERTAIN VEHICLES, THE INTELLIGENT ACCESS OR PUSH BUTTON START MAY HAVE AN INTERMITTENT IKT, SIMILAR SYMPTOMS AS DISCHARGED IKT BATTERY. MODELS 2012-2013 F-150, F SUPER DUTY, EXPEDITION, NAVIGATOR, FLEX, EDGE, EXPLORER, TA
350000 EQUIPMENT
FORD/LINCOLN: ON CERTAIN VEHICLES, THE INTELLIGENT ACCESS OR PUSH BUTTON START MAY HAVE AN INTERMITTENT IKT, SIMILAR SYMPTOMS AS DISCHARGED IKT BATTERY. MODELS 2012-2013 F-150, F SUPER DUTY, EXPEDITION, NAVIGATOR, FLEX, EDGE, EXPLORER, TA
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LINCOLN/FORD: ON CERTAIN VEHICLES AND TRUCKS, THE MULTIFUNCTION INDICATOR LAMP (MIL), WILL ILLUMINATE WITH DIAGNOSTIC TROUBLE CODE (DTC) P1636 (INDUCTIVE SIGNATURE CHIP COMMUNICATION ERROR) PRESENT IN PCM OR TCM. MODELS 2011-2013 F-150 E
162300 STRUCTURE:BODY:DOOR
FORD: ON SOME VEHICLES, THE OUTSIDE DOOR HANDLES NEEDS TO BE PULLED AT LEAST TWICE BEFORE OPENING. MODELS 2010-2013 F150, MUSTANG. *PE
Showing 100 of 113 bulletins.
NHTSA Safety Investigations, FORD MUSTANG
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE, Closed
, Model Year: 2011
Inability to shift gears on acceleration
The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality
... concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambient temperatures.These complaints were related to transmission fluid viscosity and the higher shift efforts resolved themselves with the drivetrain warming.Ford published technical service bulletin TSB 11-3-18 to inform technicians that a lower viscosity fluid was available for use to address the cold shift issues.The clutch stay-out condition typically occurs at engine speeds greater than 4000 rpm.It does not prevent the selection of any gear, but may delay clutch re-engagement depending on how long the driver maintains the higher engine speed.Ford identified rotating inertia of the clutch components as the root cause and replacement clutch pedal parts were made available under Ford TSB 10-19-4.A number of reports alleged increasing difficulty selecting gears along with gear clash or grinding.Grinding or notchy gear shifts may be caused by gradual loosening of clutch plate fasteners, which is promoted by certain aggressive shifting.This condition is progressive in nature and initially results in symptoms related to shift quality/feel.Clutch plate bolt loosening will not result in inability to select any gear unless the progressive symptoms are ignored until complete clutch failure occurs.ODI?s analysis identified only five complaints alleging an inability to shift into gear due to loose clutch plate bolts.None of these resulted in a stall and gear shifting could occur before engine start.A revised fastener was designed and implemented in production and is available for service through a special service message.There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles.This preliminary evaluation is closed.Read more
EA, Closed
, Model Year: 2003
ACCELERATOR PEDAL INTERFERENCE
ON APRIL 3, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING A DEFECT CONDITION THAT COULD RESULT IN INTERFERENCE BETWEEN THE ACCELERATOR PEDAL AND FLOOR CARPETING IN APPROXIMATELY 19,140 MODEL YEAR 2003 AND 2004 MUSTANG COBRA VEHICLES (FORD RECALL NO. 06S43/NHTSA R
... ECALL 06V-108, COPY ATTACHED).FORD WILL RECALL THE VEHICLES TO INSTALL A SHIELD BENEATH THE ACCELERATOR PEDAL TO PREVENT THE PIVOT PIN ON THE REAR SURFACE OF THE PEDAL FROM COMING INTO CONTACT WITH THE FLOOR CARPETING DURING HEAVY THROTTLE APPLICATION.IN THOSE VEHICLES WHERE THE FLOOR CARPETING DOES NOT FIT FLUSH WITH THE SHEET METAL, THE UNIQUE REAR SURFACE PROFILE OF THE MUSTANG COBRA PEDAL MAY ALLOW THE PIVOT PIN OF THE PEDAL TO CATCH IN THE CUTOUT ON THE FLOOR CARPETING BEHIND THE PEDAL, INTERFERING WITH THE PEDAL'S ABILITY TO RETURN; THE RESULT OF WHICH COULD BE UNEXPECTED, CONTINUED THROTTLE APPLICATION.DURING THE ENGINEERING ANALYSIS STAGE OF THE INVESTIGATION, ODI ALSO EXAMINED THE POSSIBLITY OF THE SAME PHENOMENA OCCURING IN NON-COBRA MUSTANGS.HOWEVER, THE DIFFERENT DESIGN OF THE ACCELERATOR PEDALS ON THE NON-COBRA MUSTANGS RESULTS IN SIGNIFICANT DIFFERENCES IN THE POTENTIAL CONTACT BETWEEN THE ACCELERATOR PEDAL AND THE CARPETING, WITH THE BASE OF THE PEDAL PAD ACTING TO FORCE THE CARPET AWAY FROM THE PIVOT PIN.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more
PE, Closed
, Model Year: 2003
ACCELERATOR PEDAL INTERFERENCE
PE05-038 WAS OPENED ON JULY 7, 2005, WITH 11 CONSUMER COMPLAINTS TO ODI ALLEGING INCIDENTS OF THROTTLE STICKING DUE TO ACCELERATOR PEDAL INTERFERENCE WITH THE CARPET.ODI HAS RECEIVED AN ADDITIONAL 24 COMPLAINTS SINCE THE PE WAS OPENED.DURING PE05-038, FORD SUPPLIED COMPLAINT AND WARRANTY INFORMATION
... REGARDING 86 ADDITIONAL INCIDENTS OF ACCELERATOR PEDAL INTERFERENCE IN MODEL YEAR 2003 TO 2004 MUSTANG COBRA VEHICLES.EIGHTY-FIVE OF THESE HAD CONCERNS OF ACCELERATOR PEDAL STICKING, 70 OF WHICH WERE ANALYZED AS BEING RELATED TO CARPET INTERFERENCE.ODI IS CONTINUING ITS ANALYSIS OF THE CAUSAL FACTORS IN THE REMAINING 15 INCIDENTS.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS.Read more
PE, Closed
, Model Year: 1998
FIRES IN THE CENTER CONSOLE
There is no summary currently available
PE, Closed
, Model Year: 1996
FRONT BRAKE HOSE
There is no summary currently available
EA, Closed
, Model Year: 1994
PARKING BRAKE
There is no summary currently available
PE, Closed
, Model Year: 1994
PARKING BRAKE FAILURE
THE NUMBER OF CRASHES REPORTED TOT HE MANUFACTURER WARRANTS FURTHER THIS INVESTIGATION
EA, Closed
, Model Year: 1994
OUTER HOOD PANEL DETACHMENT
There is no summary currently available
PE, Closed
, Model Year: 1994
OUTER HOOD PANEL DETACHMENT
THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED 6 REPORTS INDICATING THE OUTER HOOD PANEL SEPARATED FROM THE VEHICLES AS THEY WERE BEING DRIVEN.FORD HAS PROVIDE 39 ADDITIONAL REPORTS THAT ARE CONSISTENT WITH ODI REPORTS.FORD INDICATES THAT THE LIKELY CAUSE IS PRIOR COLLISION DAMAGE.THIS INVESTIGATI
... ON IS BEING UPGRADED TO FURTHER STUDY THIS ISSUE.Read more
PE, Closed
, Model Year: 1992
FRONT BRAKE ROTOR FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1989
FUEL LINE ROUTING
There is no summary currently available
EA, Closed
, Model Year: 1992
WINDSHIELD WIPER FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1992
WINDSHIELD WIPER FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1986
CRUISE CONTROL MALFUNCTION
There is no summary currently available
PE, Closed
, Model Year: 1987
HOOD LATCH FAILURES
There is no summary currently available
PE, Closed
, Model Year: 1990
THROTTLE STICKS, HIGH IDLE
There is no summary currently available
PE, Closed
, Model Year: 1987
HEADLAMP ASSEMBLY FAILURE
There is no summary currently available
EA, Closed
, Model Year: 1984
SAFETY BELT TONGUE BREAKS
There is no summary currently available
EA, Closed
, Model Year: 1979
FLOOR PAN FRACTURE
There is no summary currently available
PE, Closed
, Model Year: 1986
FR SEAT FLOOR MOUNT FAILS
There is no summary currently available
EA, Closed
, Model Year: 1987
SPEED CNTRL MALFUNCTION
===
PE, Closed
, Model Year: 1988
UNDERDASH FIRES
There is no summary currently available
PE, Closed
, Model Year: 1985
SPEED CONTROL MALFUNCTION
===
PE, Closed
, Model Year: 1984
SEAT BELT LATCH ASSEMBLY
There is no summary currently available
EA, Closed
, Model Year: 1979
FLOOR PAN CRACKS
SUMMARY:FORD RECOGNIZES THE FLOOR PAN CRACKING PROBLEM AND HAS ISSUED4 SERVICE BULLETINS PERTAINING TO REPAIR. THE LATEST ONE WAS ISSUED ONSEPTEMBER 11, 1986. HOWEVER, FORD DOES NOT BELIEVE THE FLOOR PAN PROBLEMREPRESENTS A SAFETY HAZARD.ANALYSIS: FLOOR PAN CRACKING CAUSES THE DRIVER TO ROCK IN HIS
... SEAT.ALTHOUGH THIS IS VERY ANNOYING, IT APPEARS TO BE MORE OF AN ECONOMIC ISSUETHAN A SAFETY ISSUE. NO ACCIDENTS OR INJURIES HAVE BEEN REPORTED.STATUS: THIS EA WAS CLOSED ON MAY 14, 1987.===Read more
DP, Closed
, Model Year: 1975
STEERING COUPLING FLANGE FAILURE
STEERING COUPLING FLANGE FAILURE