2017 FORD MUSTANG

6 recalls, 343 complaints - 223 TSBs

SEAT BELTS:PRETENSIONER

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. Water and road salt may corrode the front seat belt anchor pretensioner cables.

Consequence

A corroded cable can break, preventing the seat belt from properly restraining an occupant, and increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace both front seat belt anchor pretensioner assemblies, as necessary. In addition, dealers will remove sections of the carpet and underlayment that contact the cables. Dealers will also inspect the A-pillar sealing patches, and as necessary, install A-pillar body plugs,... Read more

332,778 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more

Consequence

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more

1,456,417 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.

Consequence

A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the decklid wiring harness and/or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed December 23, 2022 and June 26, 2023. Remedy parts are expected to become available in the 4th Quarter of 2022. Owners may contact For... Read more

330,784 vehicles affected

Manufacturer: Ford Motor Company

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Ford will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began October 11, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S26.

650 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2017 Ford Mustang vehicles. The return spring for the driver side interior door handle may come loose, allowing the driver's door to unlatch in a side impact crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle ... Read more

Consequence

If the door unlatches in a crash it can increase the risk of injury.

Remedy

Ford will notify owners, and dealers will inspect the driver-side interior door handle and repair the return spring, as necessary, free of charge. The recall began April 14, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C04.

5,470 vehicles affected

Manufacturer: Ford Motor Company

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.

Consequence

A sudden loss of engine oil may cause engine failure, increasing the risk of a crash. Additionally, an oil leak, in the presence of an ignition source, increases the risk of a fire.

Remedy

Ford will notify owners, and dealers will replace the engine oil cooler tube assembly, free of charge. The recall began on March 23, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S40.

6,582 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

343 total complaints 24 crashes 6 fires 9 injuries

Top Reported Components

Component	Complaints
ENGINE	39
ELECTRICAL SYSTEM	39
UNKNOWN OR OTHER	34
BACK OVER PREVENTION	24
STRUCTURE:BODY	24
POWER TRAIN	22
LATCHES/LOCKS/LINKAGES:DOORS:LATCH	20
AIR BAGS	17
STEERING	12
SERVICE BRAKES	9

Incident date: Jun 12, 2023

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the third brake light failed to function as intended. In addition, the rear-view camera flashed on and off. The contact replaced the third brake light housing, but the failure reoccurred. The contact purchased and replace... Read more

Incident date: Jul 23, 2026

First time it happened I was driving on the freeway from [XXX] to [XXX]. The car did an instant jerk stop ON THE FREEWAY!! I thought my granddaughter touched something but then it did it again when I was driving by myself. So I took the car in for the recall that came out for this issue and the day... Read more

Incident date: Jul 23, 2026

I was coming home from work and when I tried to shift the gear from drive to park it was stuck on drive and Neutral I contacted the car dealer and they said ford has had this issue that it was a recall on it so I researched and found out that Ford issued major safety recalls (Recall 22S43 and 18S20... Read more

Incident date: Jul 20, 2026

See attached document for complaint.

Incident date: Jul 13, 2026

SYSTEMIC POWERTRAIN SAFETY DEFECT: Catastrophic Loss of Propulsion & Failure of Dual-Motor Redundancy. 1. Incident & Safety Risk: While traveling in the far-left HOV lane of a 6-lane interstate highway, the vehicle experienced an uncommanded, unwarranted Automatic Emergency Braking (AEB) interventi... Read more

Incident date: Jul 9, 2026

The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an ind... Read more

Incident date: May 1, 2025

I am having trouble with a sticky steering. The dealer told me that the part I need was recalled on other 2018 Honda CRV‘s, but mine was not under the recall. He said I need the steering rack replaced. He also said that there are a lot of others having the same problem and yet there has been no fo... Read more

Incident date: May 1, 2024

At low speeds the brakes squeal horrendously. We have taken the vehicle to the dealer multiple times and each time they state that the brakes are fine. A vehicle with this low of miles should not have squealing brakes since new.

Incident date: Jun 17, 2026

Windshield cracked majorly after being hit by a small rock on the highway. Even after having it replaced and the camera recalibrated, 7 safety warnings of the ADAS come on. Reportedly, the frontcamera has failed, which is concerning in a car that has less than 50k and is just about 4yrs old. I belie... Read more

Incident date: Jun 15, 2026

The contact owns a 2019 Honda Odyssey. The contact stated that vehicle was serviced by dealer under NHTSA Campaign Number: 26V227000 (Air Bags): but dealer stated that the TCM failed to communicate, and the dealer was unable to update the module unless the contact paid out-of-pocket to service the ... Read more

Incident date: Jun 12, 2024

Description On your vehicle, it may be possible that one or more engine camshaft roller finger followers were not properly installed at the time of engine assembly. Safety Risk An improperly installed engine camshaft roller finger follower may result in engine failure, resulting in a no-start con... Read more

Incident date: Jun 12, 2024

Incident date: Mar 26, 2026

I am filing a vehicle safety complaint regarding a 2024 Hyundai Palisade Calligraphy due to repeated safety-related mechanical failures and ongoing defects that create dangerous and unpredictable driving conditions. Since purchase in August 2024, the vehicle has experienced multiple serious issues,... Read more

Incident date: Aug 28, 2025

The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle's rear brakes rub significantly to the point of prematurely wearing out the brake pads. Additionally, the instrument panel is failing and displaying all warning lights, and the side mirror... Read more

Incident date: Feb 1, 2026

Oil Filter Housing leak confirmed on my 2022 BMW X3 M40i. My current odomoter reading is at 47K miles and I was told that I could have a catastrophic failure of my engine if not repaired. I am several weeks out of my warranty expiration date and am frustrated that BMW won't honor a warranty claim fo... Read more

Incident date: May 5, 2026

I own a 2019 GMC Sierra 1500 Denali equipped with the 6.2L L87 engine. On or around December 31, 2025, the vehicle developed a loud knocking noise from the engine that became worse with RPM increase. The truck was taken to a GMC dealership for diagnosis and repair under warranty/service contract cov... Read more

Incident date: May 5, 2026

The car has had issues starting even with a brand new battery and will randomly not start. The driver side window does not go down, and the driver side door gets stuck and will not open from the outside. It’s been an ongoing issue for three years. The car will replace the batteries is dead, even t... Read more

Incident date: May 5, 2026

The contact owns a 2026 Kia Sportage HEV. The contact stated that while approaching a traffic signal light at nighttime while it was raining, the brake pedal was depressed, and when the vehicle hit a pothole, the brakes failed to respond. To avoid colliding into the vehicle in front, the contact vee... Read more

Incident date: Dec 6, 2025

This Recall has been out for more than 6 months without remedy. Is there anyway to get this resolved soon? Why hasn't there been any solution placed within a timely matter? I want to make sure that I am safely secured in my seat. I want to be able to trust that the seatbelt used will save my lif... Read more

Incident date: Feb 17, 2026

The contact owns a 2017 Kia Sorento. The contact stated that while driving at 35 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle lost automotive power. The oil pressure warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with e... Read more

Incident date: Feb 24, 2026

the radio static real loud even after the power is turned off heat can't be on either

Incident date: Jan 22, 2026

The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message stating that the propulsion was reduced was displayed, and the check engine warning light was illuminated. The contact continued to drive the vehicle, and the vehicle unintendedly de... Read more

Incident date: Oct 20, 2025

The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was... Read more

Incident date: Jan 14, 2026

My wife must use a cushion or pillow to sit in the passenger seat. This causes the Passenger Occupancy Seat Sensor to fail. The seat does not recognize that she is there. The seat belt alert does not chime and the air bag is turned off. I have called KIA and they have no fix. I have talked to the... Read more

Incident date: Sep 16, 2025

Unknown.

Incident date: Nov 21, 2025

I was involved in an accident on the interstate traveling at about 80 mph and I hit a guard rail. I swerved, and then the lane assistance kicked in and made me lose control of the car completely, which is how I slammed into the guard rail. In that process, none of the airbags deployed and I had a pa... Read more

Crash

Incident date: Nov 21, 2025

Crash

Incident date: Nov 4, 2025

The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked an... Read more

Incident date: Oct 30, 2025

When making a left turn, my car suddenly bucked up onto the air feeling like I ran over a big obstacle which was not the case. Car came to sudden stop and I was thrown forward over steering wheel. Thankfully no one was behind me or it would have been catastrophic. The first week I owned the car,... Read more

Incident date: Oct 30, 2025

Incident date: Oct 23, 2025

Subject: Rear Differential Mount Failure and Driveshaft Breakage — Sudden Loss of Vehicle Control at Highway Speed Complaint Summary: While driving at highway speed, I experienced a sudden and extremely loud bang from the rear of the vehicle. Immediately afterward, I lost complete control of the ... Read more

Crash

Incident date: Oct 3, 2025

At random the power steering and traction control turn off making it difficult to drive.. This happens randomly and has become unable to steer. Once the vehicle is turned off for a period of time you can start it up and the steering returns. The issue was reported in the 2015 models. That recall ne... Read more

Incident date: Oct 7, 2025

On September 19, 2025, my wife was at the wheel of our 2025 Ford F-150 Lightning (VIN: [XXX] ), a vehicle we had leased just months earlier on June 22, 2025, from Sam Galloway Ford at [XXX] . Traveling at a mere 15-20 mph when she was involved in a routine multi-vehicle collision (no citations were ... Read more

Crash Fire

Incident date: Sep 5, 2025

power steering loss of power steering while driving. reported and serviced twice over $2000 loss. problem still exists. message service power steering. freq loses power steering

Incident date: Sep 5, 2025

In September I started to notice a strong fuel odor coming from my 2013 Ford Explorer. I had the exterior of the vehicle cleaned thoroughly to ensure no gasoline was spilled on the vehicle while refuelling. The smell did go away temporarily, until I refuelled the vehicle. The odor has returned, and ... Read more

Incident date: Aug 18, 2025

The bike stalls frequently when coming to a stop. It is very dangerous because I have to restart the bike every time. I think it's a fueling problem

Incident date: Sep 15, 2017

My entire front end is vibrating badly. I replaced all tires and did a front end alignment. It didn't fix the issue. I took it to the dealership for diagnosis and they said the axels are bad and a known issue on the make model and year.

Incident date: Sep 4, 2025

Multiple times when placing the vehicle in reverse, review view camera screen shows distorted view or 'camera system not available' and blue screen. Have taken to dealer regarding issue multiple times, issue unresolved by component replacement in kind. Have researched online, found this is a common ... Read more

Incident date: May 21, 2024

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted regarding the recall and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacture... Read more

Incident date: Aug 10, 2025

Vechicle shuts off during high speeds causing driver to loose control and driver and passengers to be tossed around even while constrained with seat belts

Incident date: Aug 8, 2025

The contact owns a 2024 Volkswagen Jetta. The contact stated that at start-up, there was an abnormal amount of white smoke coming from the exhaust pipes. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that a cause ... Read more

Incident date: Aug 8, 2025

I was told the head gasket was leaking coolant fluid into the engine and the engine needs to be replaced. I have only driven 37,000 miles on it, always treated on time and only in Ford dealerships. I found out Ford knew about that problem and did not issue a recall or extend the warranty on that iss... Read more

Incident date: Jul 11, 2025

Lately, the backup assist feature has started to malfunction more frequently. The screen reads the backup cameras are unavailable. At other times, it functions fine as designed. This would not pick up a child who could be at the rear of the vehicle. Sometimes the screen goes black and shows nothing... Read more

Incident date: Jun 23, 2025

The contact owns a 2018 Ford Explorer. The contact stated that occasionally while shifted into reverse(R), the rearview camera failed to properly display the image behind the vehicle. There was no warning light illuminated. Additionally, the contact stated that the failure had progressed. The local ... Read more

Incident date: Jun 27, 2024

HVAC blower motor connector got so hot it has melted the plactic

Incident date: Aug 1, 2023

On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive ... Read more

Incident date: Mar 4, 2025

My car stopped on the street without notice, check engine light came on and won’t moved, no power on acceleration. Was towed to dealership. Next two days, they told me that two fuel injectors were blocked/broke. I searched on internet and that has happened in many vehicles.

Incident date: May 31, 2025

Touch screen not responsive, apple carplay unavailable can’t connect phone, will randomly tap apps and puts calls on hold. Will flip pages on its own and even turn the back up camera on when driving down the road

Incident date: Apr 24, 2025

Exhaust heat-exchanger coolant pipe (part of the hybrid cooling loop) on my 2019 Toyota Prius is the system that failed. Safety risk: complete loss of coolant can cause sudden engine overheating and possible power reduction or shutdown while the vehicle is moving. I transport two young children dail... Read more

Incident date: Apr 24, 2025

Showing 50 of 343 complaints.

NHTSA Safety Ratings, 2017 FORD MUSTANG

2017 Ford Mustang C RWD

Category	Rating
Rollover	5 / 5 ★★★★★
Rollover Risk	8.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2017 FORD MUSTANG

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.3L 4-cyl, Manual 6-spd (Rear-Wheel Drive)	21.0	30.0	24.0	Regular	$2,550
2.3L 4-cyl, Automatic (S6) (Rear-Wheel Drive)	21.0	30.0	24.0	Regular	$2,550
3.7L 6-cyl, Automatic (S6) (Rear-Wheel Drive)	18.0	27.0	21.0	Regular	$2,950
3.7L 6-cyl, Manual 6-spd (Rear-Wheel Drive)	18.0	27.0	21.0	Regular	$2,950
5.0L 8-cyl, Manual 6-spd (Rear-Wheel Drive)	15.0	25.0	18.0	Regular	$3,400
5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive)	15.0	24.0	18.0	Regular	$3,400

CO2 Emissions: 370.0 g/mile (Subcompact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2017 FORD MUSTANG

223 manufacturer communications from 137 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	37
350000 EQUIPMENT	30
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	10
060000 ENGINE AND ENGINE COOLING	10
100000 POWER TRAIN	10
220000 SEATS	9
060000 ENGINE (PWS)	8
356000 EQUIPMENT ADAPTIVE/MOBILITY	8

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

060000 ENGINE AND ENGINE COOLING

Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the so

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

350000 EQUIPMENT

Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Se

170000 LATCHES/LOCKS/LINKAGES

Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position

162300 STRUCTURE:BODY:DOOR

Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position

350000 EQUIPMENT

Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic S

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

020000 SUSPENSION

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

010000 STEERING

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

350000 EQUIPMENT

SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bo

020000 SUSPENSION

010000 STEERING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

010000 STEERING

During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles, removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysi

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

980000 UNKNOWN OR OTHER

Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar. This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.

162900 STRUCTURE:BODY:ROOF AND PILLARS

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a tran

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

346000 COMMUNICATION:MANUFACTURER TELEMATICS

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

350000 EQUIPMENT

170000 LATCHES/LOCKS/LINKAGES

Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position Submitting Owner Letter

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewri

350000 EQUIPMENT

For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the

350000 EQUIPMENT

Some 2015-2020 Mustang vehicles may exhibit a concern of the rear seat cover appearing loose or having the foam underneath the seat cover exposed. This condition is most apparent at the front outer corners of the lower seat cushion. This ma

220000 SEATS

221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some 2015-2020 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor as

220000 SEATS

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

350000 EQUIPMENT

Some 2015-2017 Mustang vehicles equipped with 3.7L and 5.0L built on or before 1-Apr-2017 equipped with a 6R80 transmission may exhibit a clunk or ping noise from the driveshaft when shifting from reverse to drive or drive to reverse. A rev

100000 POWER TRAIN

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

110000 ELECTRICAL SYSTEM

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

110000 ELECTRICAL SYSTEM

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Mustang vehicles equipped with a 5.0L engine may exhibit an oil leak from either valve cover gasket. This may be due to the valve covers warping due to excessive heat. To correct the condition, follow the Service Procedure st

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Some 2015-2017 Mustang vehicles may experience an inoperative rear parking aid camera, luggage compartment lamp, luggage compartment lid release and/or poor satellite radio reception. This may be due to damage to the 14A005 harness in the a

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Mustang vehicles equipped with a 5.0L engine may exhibit an oil leak from either valve cover gasket. This may be due to the number of fasteners used to hold the valve cover onto the cylinder head. To correct the condition, fo

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

110000 ELECTRICAL SYSTEM

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

260000 FORWARD COLLISION AVOIDANCE

Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

356000 EQUIPMENT ADAPTIVE/MOBILITY

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

Some 2015-2019 Mustang GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a transmissio

100000 POWER TRAIN

105000 POWER TRAIN:DRIVELINE

Some 2015-2019 Mustangs may exhibit a driveline vibration after removal and installation of the drive pinion flange. This may be due to improper removal and installation of the drive pinion flange. It is critical to reinstall the drive pini

100000 POWER TRAIN

190000 TIRES

Some 2015-2019 Mustang GT/GT350/GT350R Coupe vehicles equipped with Michelin Pilot Sport Cup 2 tires may exhibit tires which appear to have worn treads even when the tires are new or have low miles. This may be due to the fact that these ti

100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

060000 ENGINE (PWS)

SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

220000 SEATS

Some 2015-2019 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor as

110000 ELECTRICAL SYSTEM

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

350000 EQUIPMENT

160000 STRUCTURE

350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

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NHTSA Safety Investigations, FORD MUSTANG

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2011

Inability to shift gears on acceleration

The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality... concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambient temperatures.These complaints were related to transmission fluid viscosity and the higher shift efforts resolved themselves with the drivetrain warming.Ford published technical service bulletin TSB 11-3-18 to inform technicians that a lower viscosity fluid was available for use to address the cold shift issues.The clutch stay-out condition typically occurs at engine speeds greater than 4000 rpm.It does not prevent the selection of any gear, but may delay clutch re-engagement depending on how long the driver maintains the higher engine speed.Ford identified rotating inertia of the clutch components as the root cause and replacement clutch pedal parts were made available under Ford TSB 10-19-4.A number of reports alleged increasing difficulty selecting gears along with gear clash or grinding.Grinding or notchy gear shifts may be caused by gradual loosening of clutch plate fasteners, which is promoted by certain aggressive shifting.This condition is progressive in nature and initially results in symptoms related to shift quality/feel.Clutch plate bolt loosening will not result in inability to select any gear unless the progressive symptoms are ignored until complete clutch failure occurs.ODI?s analysis identified only five complaints alleging an inability to shift into gear due to loose clutch plate bolts.None of these resulted in a stall and gear shifting could occur before engine start.A revised fastener was designed and implemented in production and is available for service through a special service message.There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles.This preliminary evaluation is closed.Read more

EA, Closed , Model Year: 2003

ACCELERATOR PEDAL INTERFERENCE

ON APRIL 3, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING A DEFECT CONDITION THAT COULD RESULT IN INTERFERENCE BETWEEN THE ACCELERATOR PEDAL AND FLOOR CARPETING IN APPROXIMATELY 19,140 MODEL YEAR 2003 AND 2004 MUSTANG COBRA VEHICLES (FORD RECALL NO. 06S43/NHTSA R... Read more

PE, Closed , Model Year: 2003

ACCELERATOR PEDAL INTERFERENCE

PE05-038 WAS OPENED ON JULY 7, 2005, WITH 11 CONSUMER COMPLAINTS TO ODI ALLEGING INCIDENTS OF THROTTLE STICKING DUE TO ACCELERATOR PEDAL INTERFERENCE WITH THE CARPET.ODI HAS RECEIVED AN ADDITIONAL 24 COMPLAINTS SINCE THE PE WAS OPENED.DURING PE05-038, FORD SUPPLIED COMPLAINT AND WARRANTY INFORMATION... Read more

PE, Closed , Model Year: 1998

FIRES IN THE CENTER CONSOLE