2017 FORD MUSTANG

6 recalls, 338 complaints - 223 TSBs

SEAT BELTS:PRETENSIONER

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. Water and road salt may corrode the front seat belt anchor pretensioner cables.

Consequence

A corroded cable can break, preventing the seat belt from properly restraining an occupant, and increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace both front seat belt anchor pretensioner assemblies, as necessary. In addition, dealers will remove sections of the carpet and underlayment that contact the cables. Dealers will also inspect the A-pillar sealing patches, and as necessary, install A-pillar body plugs,... Read more

332,778 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more

Consequence

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more

1,456,417 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.

Consequence

A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the decklid wiring harness and/or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed December 23, 2022 and June 26, 2023. Remedy parts are expected to become available in the 4th Quarter of 2022. Owners may contact For... Read more

330,784 vehicles affected

Manufacturer: Ford Motor Company

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Ford Motor Company (Ford) is recalling certain 2017 F-150 and Mustang vehicles. The air bag inflator within the passenger frontal air bag module may rupture in the event of a crash.

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

Ford will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began October 11, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S26.

650 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2017 Ford Mustang vehicles. The return spring for the driver side interior door handle may come loose, allowing the driver's door to unlatch in a side impact crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle ... Read more

Consequence

If the door unlatches in a crash it can increase the risk of injury.

Remedy

Ford will notify owners, and dealers will inspect the driver-side interior door handle and repair the return spring, as necessary, free of charge. The recall began April 14, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C04.

5,470 vehicles affected

Manufacturer: Ford Motor Company

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.

Consequence

A sudden loss of engine oil may cause engine failure, increasing the risk of a crash. Additionally, an oil leak, in the presence of an ignition source, increases the risk of a fire.

Remedy

Ford will notify owners, and dealers will replace the engine oil cooler tube assembly, free of charge. The recall began on March 23, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S40.

6,582 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

338 total complaints 22 crashes 5 fires 9 injuries

Top Reported Components

Component	Complaints
ENGINE	36
UNKNOWN OR OTHER	35
ELECTRICAL SYSTEM	34
STRUCTURE:BODY	28
POWER TRAIN	23
BACK OVER PREVENTION	23
LATCHES/LOCKS/LINKAGES:DOORS:LATCH	20
AIR BAGS	16
STEERING	11
FUEL/PROPULSION SYSTEM	9

Incident date: Jul 9, 2026

Our 2017 has had an ongoing problem through the years with the passenger door opening at speed. Sometimes going 70 mph on the interstate. Lately it has happened more and more. Yesterday, my wife called me at work, very upset saying that the passenger door popped open again on her way to work. I have... Read more

Incident date: May 1, 2025

The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased a... Read more

Incident date: May 1, 2024

This is a Mustang convertible. The doors would be open all of the sudden when the car is running especially on highway. It's not wide open but ajar. The wind would blow into the car, noisy and scary. Both doors have this issue, mainly on driver side. The passenger side also happened once on highway ... Read more

Incident date: Jun 17, 2026

While driving my recently purchased 2017 Ford Mustang Convertible from Florida to North Carolina, the passenger-side door repeatedly unlocked and partially opened while the vehicle was traveling at interstate speeds. This occurred approximately 12 times during the trip. The door appeared to latch n... Read more

Incident date: Jun 15, 2026

Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. W... Read more

Incident date: Jun 12, 2024

The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA Campaign Number: 25V572... Read more

Incident date: Jun 12, 2024

Incident date: Mar 26, 2026

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V117000(VISIBILITY); 25V467000(FUEL SYSTEM, GASOLINE); 26V123000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed th... Read more

Incident date: Aug 28, 2025

While driving transmission just died would only go in reverse. lucky it happened at midnight so there was no traffic and was able to pull over safely. I drove truck home in reverse has I was only about 1000ft from house. Checked transmission fluid was burnt and all black. there was no warning signs ... Read more

Incident date: Feb 1, 2026

This is a continuation/escalation of NHTSA complaint 11689917. My 2021 Ford F-150 has experienced repeated fuel-system/electrical fuel-pump failures. The vehicle previously stalled and later cranked but would not start, returning code P0627 “Fuel Pump A Control Circuit / Open.” The in-tank fuel ... Read more

Incident date: May 5, 2026

While driving on the highway the sunroof suddenly blew off. The sunroof had not been opened prior. The frame bent upwards from the front, and the glass completely flew out onto the highway.

Incident date: May 5, 2026

The contact owns a 2018 Ford Flex. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable and the camera image appeared blurry. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V732000 (Structure); howe... Read more

Incident date: May 5, 2026

The contact owns a 2019 Tesla Model 3. The contact stated that while the rear seat warmer was active, a hole had burned through the seat due to the heat coming from the seat warmer. The contact stated that a blanket was placed over the seat which caused the blanket to melt and fuse into the seat. As... Read more

Incident date: Dec 6, 2025

The temperature gauge on my 2020 Chevrolet Blazer stopped working and remains stuck on “cold” at all times. At the same time, the air conditioning stopped functioning properly and only blows hot air. The vehicle was taken to a repair shop where diagnostics indicated a faulty thermostat sensor. T... Read more

Incident date: Feb 17, 2026

Head gasket blown, apparently this has been a known problem with Honda, which they are refusing to repair, noting mine did not come from a specific factory. [XXX] 2018 ACCORD 1.5 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Feb 24, 2026

The contact owns a 2002 Ford Windstar. The contact received notifications of NHTSA Campaign Numbers: 11V030000 (STRUCTURE) and 15V608000 (SUSPENSION). The contact stated that while approaching a traffic signal and driving slowly, the vehicle shook, and the engine shifted. The contact stated that the... Read more

Incident date: Jan 22, 2026

The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message stating that the propulsion was reduced was displayed, and the check engine warning light was illuminated. The contact continued to drive the vehicle, and the vehicle unintendedly de... Read more

Incident date: Oct 20, 2025

The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was... Read more

Incident date: Jan 14, 2026

Side airbags deployed when we slid off the road. No impact not even a scratch or dent on the vehicle. We did not hit anything but only slid sideways off the road. The insurance company inspected the vehicle nothing but the airbags were damaged. No other warnings.

Crash

Incident date: Sep 16, 2025

I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The steering coupler is a component that has been subject to recall concerns due to premature wear. When this part becomes worn, it can result in looseness or failure in the steering syste... Read more

Incident date: Nov 21, 2025

The vehicle intermittently fails to restart after the auto start/stop stopped the engine. This happened several times when stopped at a traffic signal, nearly causing an accident when cars behind expected to move after the traffic signal turned green. There were no warnings or indications prior to... Read more

Incident date: Nov 21, 2025

I was involved in an accident on the interstate traveling at about 80 mph and I hit a guard rail. I swerved, and then the lane assistance kicked in and made me lose control of the car completely, which is how I slammed into the guard rail. In that process, none of the airbags deployed and I had a pa... Read more

Crash

Incident date: Nov 4, 2025

On Thursday November 13th, 2025, I drove to work like I do every day. When I got to work and parked, the REAR windshield cracked all on its own. It was not freezing, nor were there any large temperature swings to cause this. Today (Wed Nov 19th, 2025) the Safelite repair man came to replace it. He s... Read more

Incident date: Oct 30, 2025

Water leaks from the drip rail moldings down into the side airbags which could cause a shortage and unintentional air bag deployment.

Incident date: Oct 30, 2025

When making a left turn, my car suddenly bucked up onto the air feeling like I ran over a big obstacle which was not the case. Car came to sudden stop and I was thrown forward over steering wheel. Thankfully no one was behind me or it would have been catastrophic. The first week I owned the car,... Read more

Incident date: Oct 23, 2025

Completely lost all power brakes while on the road today. Owned it for about 11 months. Looking like the master cylinder. We've been having random electrical issues when we're cranking it up. Weird sound coming from the dash when the AC is on on occasion. Like the car wasn't fully kicking over ev... Read more

Incident date: Oct 3, 2025

The steering and suspension suddenly vibrated the whole car violently for over two miles straight, steering is uncontrollable it feels as if the wheels of the jeep were going to fall off. This is well known in the Jeep community as the death wobble. It is a safety issue as there is a loss of control... Read more

Incident date: Oct 7, 2025

I was traveling on a two lane road at approximately 40 mph when the automatic braking engaged for no reason, bringing the car to almost a complete stop. There were no other cars from either direction.

Incident date: Sep 5, 2025

ON NHTSA WEB SITE IT SAID I HAVE TWO RECALLS #1 APRIL- 24- 2025 NHTSA #25V274000 ENGINE FAILURE # 2 AUGUST -21-2024 NHTSA 24626000 THE REAR BUMPER MOUNTING BRACKET IS UNDERRATED FOR TOWING. THE ENGINE RECALL IS ON NHTSA. THE REAR BUMPER IS NO LONGER ON NHTSA RECALL I HAVE PHOTOS OF NHTSA showing... Read more

Incident date: Sep 5, 2025

power steering loss of power steering while driving. reported and serviced twice over $2000 loss. problem still exists. message service power steering. freq loses power steering

Incident date: Aug 18, 2025

The bike stalls frequently when coming to a stop. It is very dangerous because I have to restart the bike every time. I think it's a fueling problem

Incident date: Sep 15, 2017

The contact owns a 2015 Chevrolet Camaro. The contact stated that while the gear shifter was shifted to park(P), the key could only be turned halfway and became stuck. Due to the failure, the vehicle failed to shut off. The vehicle was taken to a dealer, where it was diagnosed, and determined that t... Read more

Incident date: Sep 4, 2025

My back window blew out, without any cause. It was parked in my driveway on a 60 degree day. There is a known issue with the 2020 Acura RDX. There is even a service bulletin Acura issued to dealerships TSB 22-014. Acura dealership said was not covered under warranty and I would need to pay out o... Read more

Incident date: May 21, 2024

Ever since the lease of this vehicle on January 2025 we’ve had problems with the brake/rotors took it in twice for that. As of recent August 2025, we took it in for loss of power going up a hill, hybrid malfunctioning electrical system going out. Dealership gave it back saying everything was fine.... Read more

Incident date: Aug 10, 2025

Tried to open sunroof and it would not open. Seems to be a common issue on 20-22 tellurides. Please make this a recall so people don’t have to pay out of pocket for a repair, like the dealership is telling me.

Incident date: Aug 8, 2025

The contact owns a 2024 Volkswagen Jetta. The contact stated that at start-up, there was an abnormal amount of white smoke coming from the exhaust pipes. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that a cause ... Read more

Incident date: Aug 8, 2025

The check engine would blink and the engine would shutter for a few minutes when the van would start. It would drive around normal. A few days later the van would not start at all. We checked both batteries and they were not the issue. We then towed the van to a Chrysler dealer who checked the start... Read more

Incident date: Jul 11, 2025

I am filing this report due to a serious and costly engine failure in my 2017 Ford Edge Titanium with the 2.0L EcoBoost engine. My vehicle has always been properly maintained and I recently experienced pre-mature engine issues at only 93,000 miles. The issue began with rough starts, hovering RPMs,... Read more

Incident date: Jun 23, 2025

Numerous times my vehicle has suddenly came to a stop pit itself in park and turned off the engine while I was driving at a speed of 25 mph. Several times while cruise control was active my vehicle increased in speed and pressing the break didn't deactivate my cruise control I had to manually turn i... Read more

Incident date: Jun 27, 2024

COOLANT IS LEAKING INTO THE CYLINDERS AND HAS SEIZES UP SPARK PLUG #4. BECAUSE OF THIS ISSUE MY CAR CAN CATCH FIRE WHILE DRIVING IT, I ONLY HAVE 77,000 MILES ON THIS VEHICLE AND THE FORD SERVICE MANAGER TOLD ME I NEED A NEW ENGINE AT THE PRICE AT THE PRICE $11,000.

Incident date: Aug 1, 2023

On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive ... Read more

Incident date: Mar 4, 2025

My car stopped on the street without notice, check engine light came on and won’t moved, no power on acceleration. Was towed to dealership. Next two days, they told me that two fuel injectors were blocked/broke. I searched on internet and that has happened in many vehicles.

Incident date: May 31, 2025

Touch screen not responsive, apple carplay unavailable can’t connect phone, will randomly tap apps and puts calls on hold. Will flip pages on its own and even turn the back up camera on when driving down the road

Incident date: Apr 24, 2025

Exhaust heat-exchanger coolant pipe (part of the hybrid cooling loop) on my 2019 Toyota Prius is the system that failed. Safety risk: complete loss of coolant can cause sudden engine overheating and possible power reduction or shutdown while the vehicle is moving. I transport two young children dail... Read more

Incident date: Apr 24, 2025

Incident date: May 12, 2025

The MMI infotainment system randomly restarts approximately every 30 minutes. This causes Apple CarPlay to disconnect, interrupting navigation and music. It's especially unsafe to interrupt while driving on freeway because it leads to missed turns or distractions on the road.

Incident date: Apr 30, 2025

My car quit running properly so I took it to the local O’Reillys and they did a scan. The scan showed a misfire on cylinder 2, a known issue. I took it to a local auto mechanic who said I had a cracked head and needed a new engine. They guided me to the Ford dealership who also confirmed that the ... Read more

Incident date: Feb 1, 2025

Model # CC398GYU, purchased in April of 2024 needs to be included in the foam head rest recall because the foam is accessible by my toddler. The foam presents a choking hazard. It is not secure and the foam is exposed.

Incident date: May 1, 2020

The contact owns a 2014 Nissan Juke. The contact stated while driving approximately 25 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched a... Read more

Incident date: Apr 4, 2025

The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while driving at various speeds, the vehicle shook abnormally before the vehicle lost automotive power. The contact was able to restart the vehicle and take the vehicle to a local dealer. The contact stated that the vehicle was rep... Read more

Showing 50 of 338 complaints.

NHTSA Safety Ratings, 2017 FORD MUSTANG

2017 Ford Mustang C RWD

Category	Rating
Rollover	5 / 5 ★★★★★
Rollover Risk	8.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2017 FORD MUSTANG

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.3L 4-cyl, Manual 6-spd (Rear-Wheel Drive)	21.0	30.0	24.0	Regular	$2,600
2.3L 4-cyl, Automatic (S6) (Rear-Wheel Drive)	21.0	30.0	24.0	Regular	$2,600
3.7L 6-cyl, Automatic (S6) (Rear-Wheel Drive)	18.0	27.0	21.0	Regular	$2,950
3.7L 6-cyl, Manual 6-spd (Rear-Wheel Drive)	18.0	27.0	21.0	Regular	$2,950
5.0L 8-cyl, Manual 6-spd (Rear-Wheel Drive)	15.0	25.0	18.0	Regular	$3,450
5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive)	15.0	24.0	18.0	Regular	$3,450

CO2 Emissions: 370.0 g/mile (Subcompact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2017 FORD MUSTANG

223 manufacturer communications from 137 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	37
350000 EQUIPMENT	30
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	10
060000 ENGINE AND ENGINE COOLING	10
100000 POWER TRAIN	10
220000 SEATS	9
060000 ENGINE (PWS)	8
356000 EQUIPMENT ADAPTIVE/MOBILITY	8

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

060000 ENGINE AND ENGINE COOLING

Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the so

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

350000 EQUIPMENT

Some 2015-2020 Mustang vehicles built on or before 30-Aug-2020 may exhibit a rattle like noise coming from the front seat. This may be due to the mating surface between the seat frame and floor pans. To correct this condition, follow the Se

170000 LATCHES/LOCKS/LINKAGES

Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position

162300 STRUCTURE:BODY:DOOR

Certain 2015 a?? 2021 Model Year Mustang Convertible Vehicles - Door Opens to Secondary Latch Position

350000 EQUIPMENT

Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic S

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

020000 SUSPENSION

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

010000 STEERING

Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 & 23mc40471

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

350000 EQUIPMENT

SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23-01 adresses proper installation torque of cap bo

020000 SUSPENSION

010000 STEERING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

010000 STEERING

During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles, removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysi

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

980000 UNKNOWN OR OTHER

Some 2015-2022 Mustang vehicles may exhibit a water leak onto the front carpet that originates from the either the left or right A-pillar. This may be due to a detached A-pillar body seal. Follow the service procedure to repair the vehicle.

162900 STRUCTURE:BODY:ROOF AND PILLARS

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2015-2020 Mustang Shelby GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a tran

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

346000 COMMUNICATION:MANUFACTURER TELEMATICS

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

350000 EQUIPMENT

170000 LATCHES/LOCKS/LINKAGES

Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position Submitting Owner Letter

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Certain 2015 ??A?A? 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

Some 2011-2021 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewri

350000 EQUIPMENT

For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the

350000 EQUIPMENT

Some 2015-2020 Mustang vehicles may exhibit a concern of the rear seat cover appearing loose or having the foam underneath the seat cover exposed. This condition is most apparent at the front outer corners of the lower seat cushion. This ma

220000 SEATS

221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some 2015-2020 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor as

220000 SEATS

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

350000 EQUIPMENT

Some 2015-2017 Mustang vehicles equipped with 3.7L and 5.0L built on or before 1-Apr-2017 equipped with a 6R80 transmission may exhibit a clunk or ping noise from the driveshaft when shifting from reverse to drive or drive to reverse. A rev

100000 POWER TRAIN

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

110000 ELECTRICAL SYSTEM

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

110000 ELECTRICAL SYSTEM

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Mustang vehicles equipped with a 5.0L engine may exhibit an oil leak from either valve cover gasket. This may be due to the valve covers warping due to excessive heat. To correct the condition, follow the Service Procedure st

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Some 2015-2017 Mustang vehicles may experience an inoperative rear parking aid camera, luggage compartment lamp, luggage compartment lid release and/or poor satellite radio reception. This may be due to damage to the 14A005 harness in the a

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Mustang vehicles equipped with a 5.0L engine may exhibit an oil leak from either valve cover gasket. This may be due to the number of fasteners used to hold the valve cover onto the cylinder head. To correct the condition, fo

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

110000 ELECTRICAL SYSTEM

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

260000 FORWARD COLLISION AVOIDANCE

Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

356000 EQUIPMENT ADAPTIVE/MOBILITY

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

Some 2015-2019 Mustang GT350/GT350R vehicles may exhibit a hesitation or surge in the vehicle with no diagnostic trouble codes (DTCs) present. This may be accompanied by an inoperative cruise control system. This may be due to a transmissio

100000 POWER TRAIN

105000 POWER TRAIN:DRIVELINE

Some 2015-2019 Mustangs may exhibit a driveline vibration after removal and installation of the drive pinion flange. This may be due to improper removal and installation of the drive pinion flange. It is critical to reinstall the drive pini

100000 POWER TRAIN

190000 TIRES

Some 2015-2019 Mustang GT/GT350/GT350R Coupe vehicles equipped with Michelin Pilot Sport Cup 2 tires may exhibit tires which appear to have worn treads even when the tires are new or have low miles. This may be due to the fact that these ti

100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

060000 ENGINE (PWS)

SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

220000 SEATS

Some 2015-2019 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor as

110000 ELECTRICAL SYSTEM

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

350000 EQUIPMENT

160000 STRUCTURE

350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

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NHTSA Safety Investigations, FORD MUSTANG

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2011

Inability to shift gears on acceleration

The Office of Defects Investigations (ODI) analyzed complaint data provided by Ford as well as complaints submitted to ODI from consumers.In total, there were 364 unique reports indicating various shift quality issues while driving.Ford identified several factors that may contribute to shift quality... concerns in the subject vehicles, including cold transmission, clutch stay-out at high engine speeds, gear clash or grinding, and gradual loosening of clutch plate bolts in some early production vehicles.The largest percentage of complaints indicated higher than expected shift efforts in cold ambient temperatures.These complaints were related to transmission fluid viscosity and the higher shift efforts resolved themselves with the drivetrain warming.Ford published technical service bulletin TSB 11-3-18 to inform technicians that a lower viscosity fluid was available for use to address the cold shift issues.The clutch stay-out condition typically occurs at engine speeds greater than 4000 rpm.It does not prevent the selection of any gear, but may delay clutch re-engagement depending on how long the driver maintains the higher engine speed.Ford identified rotating inertia of the clutch components as the root cause and replacement clutch pedal parts were made available under Ford TSB 10-19-4.A number of reports alleged increasing difficulty selecting gears along with gear clash or grinding.Grinding or notchy gear shifts may be caused by gradual loosening of clutch plate fasteners, which is promoted by certain aggressive shifting.This condition is progressive in nature and initially results in symptoms related to shift quality/feel.Clutch plate bolt loosening will not result in inability to select any gear unless the progressive symptoms are ignored until complete clutch failure occurs.ODI?s analysis identified only five complaints alleging an inability to shift into gear due to loose clutch plate bolts.None of these resulted in a stall and gear shifting could occur before engine start.A revised fastener was designed and implemented in production and is available for service through a special service message.There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles.This preliminary evaluation is closed.Read more

EA, Closed , Model Year: 2003

ACCELERATOR PEDAL INTERFERENCE

ON APRIL 3, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING A DEFECT CONDITION THAT COULD RESULT IN INTERFERENCE BETWEEN THE ACCELERATOR PEDAL AND FLOOR CARPETING IN APPROXIMATELY 19,140 MODEL YEAR 2003 AND 2004 MUSTANG COBRA VEHICLES (FORD RECALL NO. 06S43/NHTSA R... Read more

PE, Closed , Model Year: 2003

ACCELERATOR PEDAL INTERFERENCE

PE05-038 WAS OPENED ON JULY 7, 2005, WITH 11 CONSUMER COMPLAINTS TO ODI ALLEGING INCIDENTS OF THROTTLE STICKING DUE TO ACCELERATOR PEDAL INTERFERENCE WITH THE CARPET.ODI HAS RECEIVED AN ADDITIONAL 24 COMPLAINTS SINCE THE PE WAS OPENED.DURING PE05-038, FORD SUPPLIED COMPLAINT AND WARRANTY INFORMATION... Read more

PE, Closed , Model Year: 1998

FIRES IN THE CENTER CONSOLE