2002 TOYOTA PRIUS
2 recalls, 201 complaints - 153 TSBs
11V304000 Jun 1, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.
Consequence
LOSS OF POWER STEERING, PARTICULARLY WHEN AN OPERATOR IS ACTIVELY INTENDING TO STEER THE VEHICLE, MAY INCREASE THE RISK OF A CRASH.
Remedy
TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE NUTS IN THE STEERING LINKAGE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 8, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
06V266000 Jul 19, 2006
ENGINE AND ENGINE COOLING
Defect Description
ON CERTAIN PASSENGER VEHICLES, DUE TO IMPROPER MOLDING OF THE RESIN BODY OF THE CRANKSHAFT POSITION SENOR INSTALLED ON THE ENGINE BLOCK, ENGINE OIL MAY PENETRATE THE SEAL AND ENTER THE SENSOR WIRING CONNECTOR. THE WIRE HARNESS CONNECTOR MAY NOT BE SUFFICIENTLY ATTACHED TO THE LOCKING TAB OF THE SEN... Read more
Consequence
ENGINE OIL INSIDE THE SENSOR WIRING CONNECTOR COULD CAUSE EXPANSION DUE TO THE HEAT OF THE ENGINE AND COULD DEFORM THE SENSOR WIRING CONNECTOR. THE CONNECTOR MAY BECOME DISCONNECTED, WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND NOT BE ABLE TO BE RESTARTED INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON JULY 26, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Complaint Statistics
201 total complaints
16 crashes 5 fires 13 injuries 5 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 57 |
| ELECTRICAL SYSTEM | 13 |
| SERVICE BRAKES, HYDRAULIC | 13 |
| TIRES | 12 |
| VEHICLE SPEED CONTROL | 10 |
| STEERING:RACK AND PINION | 8 |
| STEERING:ELECTRIC POWER ASSIST SYSTEM | 8 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 5 |
| SUSPENSION | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 4 |
STEERING
Jul 2, 2023
Incident date: Jul 2, 2023
When the car gets hot after about 10 mins of driving in spring/summer weather the steering wheel feels like it’s sticks and the steering gets very tight. I then have to over compensate to stay in my lane and it’s constant until you stop and allow the car to cool off again.
SERVICE BRAKES
Feb 17, 2022
Incident date: Jul 21, 2021
Anti-lock brake failure. Failing to pressurize.
VEHICLE SPEED CONTROL
Sep 22, 2020
Incident date: Sep 3, 2020
DRIVING SPEED LESS THAN 25MPH ON FAMILIAR SURFACE STREET WITH NEED TO STOP FOR A CAR ABOUT 75 FEET (ESTIMATE) IN FRONT; SHOULD HAVE BEEN AN EASY STOP; APPLIED BRAKES BUT CAR ACCELERATED (I THINK ONLY ELECTRIC MOTOR); FURTHER BRAKE PRESSURE DID NOT STOP THE CAR, CONTINUED TO ACCELERATE (ESTIMATE 30 M... Read more
Crash
STEERING
Sep 22, 2020
Incident date: Sep 22, 2020
DRIVING UP AND DOWN A SLIGHT INCLINE, POWER STEERING SUDDENLY GOES OUT. ONLY HAPPENED TWICE SO FAR BUT I DON'T KNOW WHAT WOULD PREVENT IT FROM HAPPENING AGAIN. PROBABLY GOING ABOUT 15-20MPH UPHILL AND MAYBE 20-25MPH DOWNHILL. HAPPENED ON A CITY STREET.
SERVICE BRAKES
Sep 22, 2020
Incident date: Sep 3, 2020
DRIVING SPEED LESS THAN 25MPH ON FAMILIAR SURFACE STREET WITH NEED TO STOP FOR A CAR ABOUT 75 FEET (ESTIMATE) IN FRONT; SHOULD HAVE BEEN AN EASY STOP; APPLIED BRAKES BUT CAR ACCELERATED (I THINK ONLY ELECTRIC MOTOR); FURTHER BRAKE PRESSURE DID NOT STOP THE CAR, CONTINUED TO ACCELERATE (ESTIMATE 30 M... Read more
Crash
STEERING
Feb 2, 2020
Incident date: Feb 2, 2020
I WAS DRIVING ON THE HIGHWAY AND FELT A JERKING AT MY STEERING WHEEL A FEW MONTHS BACK, I THOUGHT OK MAYBE THE STEERING WHEEL LOOSE OR SOMETHING, I WAS GOING AROUND 65 MPH. FAST FORWARD TO TWO WEEKS AGO AND THE STEERING WHEEL COMPLETELY LOCKS UP ON ME DRIVING TO A DR APPOINTMENT I HAD TO GO TO. I WA... Read more
EXTERIOR LIGHTING
Jan 25, 2020
Incident date: Jan 23, 2020
THE HEADLIGHT LENSES COVERS REPEATEDLY CLOUDS OVER TO THE POINT I CAN HARDLY SEE THE ROADWAY AT NIGHT. DEALER HAVE CLEANSE THE LENSES HOW HAS LAST FOR ABOUT A MONTH. THE DEALER NOW SAYS THESE NEED TO BE REPLACE AT A COST TO ME FOR $750. I BELIEVE THIS IS MANUFACTURE'S DEFECT AND IT IS A SERIOUS S... Read more
STEERING
Nov 22, 2019
Incident date: Nov 15, 2019
MY STEERING WHEEL STARTS SHAKING VIOLENTLY WHEN DRIVING UNDER 32 DEGREES OUTSIDE AND LOCKS UP THE ABILITY TO STEER WHICH CAN BE DEADLY ON THE HIGHWAY WHICH I DON'T DRIVE MUCH LUCKILY AND TOYOTA HAS NO OPEN RECALLS EVEN THOUGH I'M NOT THE ONLY ONE WITH THIS. I'VE HAS TO HURT MY HANDS WRESTLING WITH I... Read more
1 injured
STEERING
May 20, 2019
Incident date: May 10, 2019
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED WITHOUT WARNING. ALSO, THE STEERING WHEEL VEERED TO THE RIGHT, WHICH CAUSED THE CONTACT TO DRIVE OVER A CURB. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA C... Read more
STEERING
May 13, 2019
Incident date: May 12, 2019
WHILE DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC THE STEERING WHEEL STARTED TO OSCILLATE BACK AND FORTH IT SUBSIDED HOWEVER A FEW MIN LATER AS FREEWAY SPEEDS WERE APPROACHED THE WHEEL TRIED TURNING HARD LEFT THEN VIBRATED CENTER TO LEFT. IF I HAD BEEN UNAWARE THIS WOULD HAVE RESULTED IN HITTING ... Read more
STEERING
Apr 14, 2019
Incident date: Apr 13, 2019
WHEN MAKING A TURN AT SLOW SPEEDS THERE IS VIOLENT BACK AND FORTH UNCONTROLLABLE MOVEMENT IN THE STEERING WHEEL. YOU HAVE TO BRING THE VEHICLE TO A STOP. THE PROBLEM IS YOUR IN THE MIDDLE OF A TURN OR INTERSECTION.VERY DANGEROUS,THERE ARE NO WARNINGS WHEN THIS OCCURS.
STEERING
Sep 28, 2018
Incident date: Sep 28, 2018
WHILE DRIVING LOST OF STEERING MOMENTARILY FOR SEVERAL MONTHS BUT THOUGHT IT WAS BELT SLIPPAGE. TODAY (9/28/ 2018) TOTAL LOST OF STEERING. WAS ABLE TO GET VEHICLE TO SIDE OF ROAD AND SHUTOFF IGNITION SWITCH. STARTED VEHICLE AGAIN AND HAD NORMAL STEERING CONTROL AGAIN. AFTER REVIEWING RECALLS NOTIC... Read more
STEERING
Dec 29, 2017
Incident date: Dec 25, 2017
VEHICLE'S STEERING WHEEL BEGINS TO VIBRATE OUT OF CONTROL WHEN ATTEMPTING TURNS. THIS VIOLENT SHAKING POSES SERIOUS DANGERS TO DRIVER WHILE MAKING TURNS, AND CAUSES DRIVER TO PULL OFF OF ROAD AND COMPLETELY TURN CAR OFF. PROBLEM NOTICEABLE FOR APPROXIMATELY 1 MONTH INTERMITTENTLY BEFORE PROBLEM BEGA... Read more
ELECTRICAL SYSTEM
Oct 18, 2016
Incident date: Oct 17, 2016
HYBRID CIRCULATION PUMP FAILED. THREE WARNING LIGHTS CAME ON.
FUEL/PROPULSION SYSTEM
Oct 18, 2016
Incident date: Oct 17, 2016
HYBRID CIRCULATION PUMP FAILED. THREE WARNING LIGHTS CAME ON.
STEERING
Sep 26, 2016
Incident date: Sep 26, 2016
I HAVE TOYOTA PRIUS 2002 I WAS DRIVING YESTERDAY THE STEERING HAD BEEN MAKING LIKE A RUBBER-SQUEAK NOISE WHEN TURNED TO THE RIGHT AT LOW SPEEDS.I WAS DRIVING, AND THE WHEEL STARTED TO SORT OF PULSE IN MY HANDS LIKE IT WAS GAINING/LOSING POWER ASSIST.ABOUT 10 MINUTES LATER, FAILED. BIG PS BUTTON ON D... Read more
STEERING
Apr 22, 2016
Incident date: Dec 18, 2015
ON DEC 18, 2015, DRIVING AT ABOUT 20 MPH ON A NEIGHBORHOOD STREET WHICH CURVED LEFT, THE STEERING WHEEL ON MY 2002 PRIUS BEGAN SHAKING VIOLENTLY. I LOST CONTROL OF THE CAR AND STRUCK A LARGE LANDSCAPING ROCK. THE CAR HAD $2233 IN DAMAGES TO THE RIGHT FRONT BUMPER, FENDER, WHEEL AND TIE ROD. THERE WE... Read more
Crash
STEERING
Apr 15, 2016
Incident date: Feb 17, 2016
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING 55 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VE... Read more
STEERING
Nov 16, 2015
Incident date: Nov 16, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK IN VERY COLD WEATHER, BUT OPERATED NORMALLY ONCE THE VEHICLE WARMED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 140,000.
STEERING
Apr 3, 2015
Incident date: Mar 30, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN MAKING TURNS OR REVERSING AT A SLOW SPEED, THE STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE ... Read more
STEERING:RACK AND PINION
Mar 13, 2015
Incident date: Mar 9, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE TURNING LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK... Read more
STEERING
Mar 6, 2015
Incident date: Mar 5, 2015
I WAS DRIVING ONTO THE FREEWAY, TURNING RIGHT ONTO THE RAMP THAT CIRCLED INTO THE SOUTHBOUND INTERSTATE WHEN THE A RED HAZARD TRIANGLE POPPED UP AND THE SCREEN ON MY CAR STATED PS ERROR. THE STEERING WHEEL LOCKED FOR A BIT BUT FORTUNATELY I WAS STILL ABLE TO STEER. I GOT OFF ON THE NEXT EXIT AND WAS... Read more
STEERING
Jan 2, 2015
Incident date: Jan 2, 2015
WHEN IN COLD TEMPERATURE THE STEERING WHEEL WILL VIOLENTLY SHAKE WHEN MAKING A TURN AT SLOW SPEEDS. *TR
STEERING
Nov 11, 2014
Incident date: Jan 8, 2013
IN A MODEL 2002 TOYOTA PRIUS WITH LESS THAN 60000 MILES, WHILE STARTING OUT FROM PARK GOING INTO REVERSE THE ELECTRIC POWER STEERING VIOLENTLY STARTED SHAKING AND PULLED THE STEERING WHEEL FROM THE DRIVERS HANDS. THIS CAUSED A TEMPORARY WARNING/CAUTION LIGHT THAT QUICKLY WENT OUT. AFTER THE INCIDEN... Read more
STEERING
Sep 18, 2014
Incident date: Sep 18, 2014
MADE A LEFT TURN OUT OF MY DRIVEWAY AFTER STARTING VEHICLE. STEERING BEGAN TO VIOLENTLY SHUDDER AND SHAKE, CAUSING TEMPORARY LOSS OF CONTROL (MY GRIP WAS LOST ON THE WHEEL). I WAS ABLE TO GRAB THE WHEEL MORE FORCEFULLY AND REGAIN CONTROL AND COMPLETE THE TURN. HAD THIS HAPPENED ON AN INTERSTATE ... Read more
STEERING
Mar 21, 2014
Incident date: Jan 14, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT WITHOUT WARNING, THE STEERING SHOOK VIOLENTLY WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND THE NUTS IN THE STEERING LINKAGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AW... Read more
STEERING
Jan 23, 2014
Incident date: Jan 22, 2014
TURNED ON CAR IN COLD WEATHER (UNDER 10DEGF). STARTED UP AND TRIED TO TURN RIGHT. STEERING WHEEL SHOOK VERY HARD, FAST, AND LOUDLY. TURNED OFF CAR AND RESTARTED, DID OK FOR ONE SHALLOWER TURN. 50 FEET LATER AGAIN TRIED TO TURN RIGHT AND SAME THING HAPPENED. LET IT SHAKE FOR A FEW SECONDS THEN T... Read more
STEERING
Jan 13, 2014
Incident date: Jan 6, 2014
I WAS DRIVING ALONG THE INTERSTATE I-75 RETURNING FROM EAST RIDGE, TN, AND THE POWER STEERING LIGHT AND WARNING LIT-UP ON THE SCREEN PANEL. THE STEERING WHEEL BECAME VERY RIGID WHILE I WAS DRIVING, AND I HAD TO CLASP THE STEERING WHEEL FIRMLY TO CONTROL THE STEERING OF THE VEHICLE. *TR
ELECTRICAL SYSTEM
Jan 13, 2014
Incident date: Jan 6, 2014
I WAS DRIVING ALONG THE INTERSTATE I-75 RETURNING FROM EAST RIDGE, TN, AND THE POWER STEERING LIGHT AND WARNING LIT-UP ON THE SCREEN PANEL. THE STEERING WHEEL BECAME VERY RIGID WHILE I WAS DRIVING, AND I HAD TO CLASP THE STEERING WHEEL FIRMLY TO CONTROL THE STEERING OF THE VEHICLE. *TR
STEERING
Dec 1, 2013
Incident date: Nov 25, 2013
VIOLENT SHAKING IN STEERING WHEEL UPON IGNITION; SPORADIC JERKY STEERING; REPEATED LOSS OF POWER STEERING AT VARIOUS SPEEDS INCLUDING HIGHWAY SPEEDS. THIS SEEMS TO THE SAME PHENOMENON THAT WAS THE SUBJECT OF A SAFETY RECALL OF 2001 PRIUSES. THE RECALL SHOULD BE BROADENED. *TR
SERVICE BRAKES
Oct 28, 2013
Incident date: Oct 23, 2003
I HAVE ALWAYS HAD PROBLEMS WITH THE BRAKES ON THE PRIUS, BUT THE DEALER KEEPS TELLING ME THERE IS NOTHING WRONG WITH IT. YET YOU FIRST HIT THE BRAKES ON THEY ARE OK, BUT IF YOU HAVE TO HIT THEM HARD - NO BRAKES...YET THE DEALER CAN'T FIND ANYTHING WRONG WITH IT. "THE COMPUTER DOESN'T SHOW ANYTHING... Read more
STEERING
Oct 24, 2013
Incident date: Jan 1, 2006
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE ABNORMALLY WHEN FIRST STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND SERVICED UNDER NHTSA CAMPAIGN NUMBER 11V304000 (STEERING), HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FA... Read more
STEERING
Sep 5, 2013
Incident date: Aug 28, 2013
I WAS EXITING OFF (TURNING) THE HIGHWAY IN EXIT 10 .270 MD, WHEN THE STEERING WHEEL BECAME REALLY HARD AND A WARNING PS SIGNAL APPEARED, I HAD TO PULL OVER AND AFTER SWITCHING OFF THE ENGINE AND BACK ON. I CONTINUED DRIVING.*JB
VEHICLE SPEED CONTROL
Aug 6, 2013
Incident date: Aug 4, 2013
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE INDECENTLY ACCELERATED TO 115 MPH. THE CONTACT APPLIED THE BRAKES AND SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE... Read more
STEERING
Jul 16, 2013
Incident date: Jul 12, 2013
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL SEIZED. THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE FAILURE OCCURRED. THE CONTACT SPOKE WITH THE MANUFACTURER AND W... Read more
STEERING
Apr 3, 2013
Incident date: Apr 2, 2013
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONTACT THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT TH... Read more
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mar 20, 2013
Incident date: Jan 5, 2012
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE VEHICLE, THE STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MAD... Read more
SERVICE BRAKES
Mar 4, 2013
Incident date: Jun 1, 2005
WHILE DECELERATING AND DRIVING OVER SPEED BUMP/RAISED CROSS WALK, BRAKES FEEL LIKE THEY RELEASE AND THE CAR SURGES FORWARD. HAS HAPPENED ON A REGULAR BASIS WHEN SIMILAR CONDITIONS EXIST (POT HOLES, OR ANYTHING THAT MIGHT CAUSE LOSS OF TRACTION ON 1 WHEEL). DEALER INSISTS THAT THIS IS "NORMAL" FOR ... Read more
STEERING
Mar 4, 2013
Incident date: Mar 1, 2010
VIOLENT SHAKING OF THE STEERING WHEEL WHILE STOPPED OR AT SLOW SPEEDS. PARTICULARLY IN THE WINTER TIME, FIRST THING IN THE MORNING. STOPPING THE VEHICLE AND SOMETIMES SHUTTING OFF AND BACK ON WILL ADDRESS THE ISSUE. *TR
STEERING
Jan 4, 2013
Incident date: Aug 5, 2011
TOYOTA ISSUED A RECALL IN AUGUST 2011 ON GEN. 1 PRIUS FOR A STEERING ISSUE. WE TOOK THE PRIUS INTO LOCAL DEALER AND THEY REPLACED STEERING NUTS PER RECALL. WITHIN A WEEK AFTER RECALL FIX, WE NOTICED A VIOLENT SHAKE TO THE STEERING WHEEL DURING A COLD MORNING START. IT HAD NEVER DONE THAT BEFORE... Read more
STEERING
Jan 3, 2013
Incident date: Dec 4, 2012
THE VEHICLE VIBRATE THE STEERING WHEEL AT LOW SPEED. *TR
ELECTRICAL SYSTEM
Jan 3, 2013
Incident date: Dec 4, 2012
THIS VEHICLE HAS A PROBLEM WITH THE HYBRID BATTERY CAUSES A LOT OF PROBLEM IN MANY OF THE SYSTEMS, ENGINE, COMPUTER ETC AND DON'T EVEN HAS A 100,000 MILES IT SUPPOSE TO HAVE A LONG LIFE , THE DEALER IS CHARGING BIG BUCKS IN ORDER TO FIX IT AND I DON'T SEE WHY IT GOES DAMAGE WITH SUCH A LOW MILES. ... Read more
STEERING
Nov 15, 2012
Incident date: Oct 27, 2012
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING SHAKE VIOLENTLY WHILE TURNING, REVERSING, OR IN DRIVE. THE STEERING HAD TO BE HELD WITH BOTH HANDS TO BE ABLE TO KEEP THE VEHICLE IN LANE. THE STEERING WOULD STOP SHAKING WHENEVER THE ACCELERATOR PEDAL WAS RELEASED. THE ... Read more
ELECTRICAL SYSTEM
Oct 6, 2012
Incident date: Aug 15, 2011
I WAS DRIVING THE VEHICLE UNDER SPEED LIMIT WHEN MY STEERING WHEEL BECAME STIFF. I WAS DRIVING WHEN MY STEERING WHEEL BECAME STIFF AND AFTER FEW SECONDS I WAS AT A CURVE AND WAS NOT ABLE TO TURN LEFT AND WENT OFF THE ROAD INTO A DITCH AND COLLIDING WITH AN OBJECT. THE CAR GOT HUGE DAMAGE AND WAS NO... Read more
Crash
ELECTRONIC STABILITY CONTROL (ESC)
Oct 6, 2012
Incident date: Aug 15, 2011
I WAS DRIVING THE VEHICLE UNDER SPEED LIMIT WHEN MY STEERING WHEEL BECAME STIFF. I WAS DRIVING WHEN MY STEERING WHEEL BECAME STIFF AND AFTER FEW SECONDS I WAS AT A CURVE AND WAS NOT ABLE TO TURN LEFT AND WENT OFF THE ROAD INTO A DITCH AND COLLIDING WITH AN OBJECT. THE CAR GOT HUGE DAMAGE AND WAS NO... Read more
Crash
STEERING
Mar 9, 2012
Incident date: Aug 1, 2004
WHEN DRIVING ON THE FREEWAY, AFTER A 300 MILE DRIVE, A POTHOLE WAS STRUCK. THE STEERING WHEEL VIBRATED FORCEFULLY FROM SIDE TO SIDE FOR ABOUT A MINUTE, THEN POWER STEERING FAILED. STEERING WAS POSSIBLE, BUT ONLY WITH GREAT PHYSICAL EFFORT. AFTER THE VEHICLE RESTED OVERNIGHT, SYMPTOMS WERE NOT PRESEN... Read more
STEERING
Jan 9, 2012
Incident date: Dec 29, 2010
I WAS TURNING LEFT INTO A PARKING SPOT WHEN THE STEERING SOUNDED AND ACTED ODD. THE PS LIGHT CAME ON. I BROUGHT IT TO A TOYOTA DEALER AND HAD TO REPLACE THE POWER STEERING GEAR MECHANISM AT A COST OF OVER $2600.00. I WAS TOLD THE RECALL ON THIS WAS V.I.N. SPECIFIC AND DID NOT APPLY TO MINE. MY C... Read more
STEERING
Dec 2, 2011
Incident date: Dec 1, 2004
ON COLD DAYS, WHEN DRIVING FOR THE FIRST TIME, THE STEERING WHEEL WILL START SHUDDERING BACK AND FORTH VIOLENTLY AND RAPIDLY IF I TRY TO TURN THE VEHICLE. THIS OCCURS REGARDLESS OF THE ROAD CONDITION AT SPEEDS OF LESS THAN 10 MPH. THE SHUDDERING STOPS ONLY WHEN I STRAIGHTEN OUT THE WHEEL. *TR
STEERING:ELECTRIC POWER ASSIST SYSTEM
Nov 15, 2011
Incident date: Nov 11, 2011
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THERE WAS A MALFUNCTION IN THE POWER STEERING SYSTEM WHICH CAUSED THE STEERING WHEEL TO SEIZE WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE ANGLE SENSOR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER... Read more
VEHICLE SPEED CONTROL
Jul 26, 2011
Incident date: Dec 15, 2009
TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED FORWARD. IN ADDITION, WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE HESITATED TO STOP. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS T... Read more
Showing 50 of 201 complaints.
EPA Fuel Economy, 2002 TOYOTA PRIUS
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.5L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 42.0 | 41.0 | 41.0 | Regular | $1,500 |
CO2 Emissions: -1.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2002 TOYOTA PRIUS
153 manufacturer communications from 91 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 24 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 19 |
| 110000 ELECTRICAL SYSTEM | 17 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 13 |
| 060000 ENGINE (PWS) | 8 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 7 |
| 140000 AIR BAGS | 7 |
| 980000 UNKNOWN OR OTHER | 5 |
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0043-14
Jan 22, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
TSB003220
Aug 17, 2023
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
T-SB-0057-18
May 30, 2023
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0057-18
May 30, 2023
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0119-15 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
T-SB-0119-15 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c
TTT063620
Mar 17, 2022
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
TTT063620
Mar 17, 2022
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
Mar 12, 2021
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20 Rev
Mar 12, 2021
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0032-20 Rev
Feb 3, 2021
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
T-TT-0636-20
Dec 14, 2020
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0063-20
Jun 23, 2020
200000 WHEELS
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
T-SB-0391-08 Obs
Jun 23, 2020
020000 SUSPENSION
TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
T-SB-0119-15_Rev
May 1, 2020
110000 ELECTRICAL SYSTEM
TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue ch
T-SB-0304-17 Obs
Apr 7, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
T-SB-0032-20
Apr 6, 2020
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a
T-SB-0008-20
Jan 27, 2020
350000 EQUIPMENT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should b
ZTI_Dealer Packa
Sep 30, 2019
110000 ELECTRICAL SYSTEM
Dealer Package: 09/30/19 A watermark has been added to the Dealer Letter to indicate that ZTI expired on September 30, 2019. In our continuing efforts to assure the best in customer satisfaction, Toyota will initiate a Customer Support Prog
ZTI_Dealer Packa
Sep 30, 2019
350000 EQUIPMENT
Dealer Package: 09/30/19 A watermark has been added to the Dealer Letter to indicate that ZTI expired on September 30, 2019. In our continuing efforts to assure the best in customer satisfaction, Toyota will initiate a Customer Support Prog
T-SB-0134-16-Rev
Jul 1, 2019
100000 POWER TRAIN
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
T-SB-0134-16-Rev
Jul 1, 2019
060000 ENGINE (PWS)
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be
ZTP-Expired-Deal
Sep 11, 2018
010000 STEERING
Dealer Package: September 11, 2018 A watermark has been added to the Dealer Letter to indicate that ZTP expired on September 10, 2018. Toyota has received reports of customer concerns regarding an unusual steering wheel vibration when the
ZTP-Expired-Deal
Sep 11, 2018
350000 EQUIPMENT
Dealer Package: September 11, 2018 A watermark has been added to the Dealer Letter to indicate that ZTP expired on September 10, 2018. Toyota has received reports of customer concerns regarding an unusual steering wheel vibration when the
ZTP-Expired-Deal
Sep 11, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer Package: September 11, 2018 A watermark has been added to the Dealer Letter to indicate that ZTP expired on September 10, 2018. Toyota has received reports of customer concerns regarding an unusual steering wheel vibration when the
PG004-97-Obsolet
Aug 31, 2018
350000 EQUIPMENT
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG004-97-Obsolet
Aug 31, 2018
355100 EQUIPMENT:OTHER:LABELS
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG006-01-Obsolet
Aug 31, 2018
350000 EQUIPMENT
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG006-01-Obsolet
Aug 31, 2018
355100 EQUIPMENT:OTHER:LABELS
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
T-SB-0304-17_Rev
Jul 31, 2018
350000 EQUIPMENT
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE
T-SB-0057-18
Jul 6, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obso
T-SB-0304-17_Rev
Jan 11, 2018
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89
T-SB-0229-12_Rev
Nov 22, 2017
110000 ELECTRICAL SYSTEM
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerg
T-SB-0144-08_Obs
Nov 21, 2017
350000 EQUIPMENT
TSB: OBSOLETE NOTICE November 21, 2017: This bulletin is now obsolete. Please see T-SB-0304-17.
T-SB-0134-16_Rev
Oct 30, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the
T-SB-0304-17
Oct 27, 2017
162300 STRUCTURE:BODY:DOOR
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis
T-SB-0218-17_Rev
Jul 20, 2017
140000 AIR BAGS
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
T-SB-0218-17_Rev
Jul 20, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
T-TT-0365-15 Rev
Feb 2, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under
TSB018217
Jan 6, 2017
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed
T-SB-0012-13 Rev
Nov 29, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
T-TT-0365-15
Oct 3, 2016
350000 EQUIPMENT
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-SB-0134-16
Sep 14, 2016
060000 ENGINE (PWS)
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service
T-SB-0134-16
Sep 14, 2016
110000 ELECTRICAL SYSTEM
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service
Safety Recall an
Jul 21, 2016
350000 EQUIPMENT
Update on Technician Certification Requirements.
Safety Recall an
Jul 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update on Technician Certification Requirements.
T-TT-0395-16
May 11, 2016
110000 ELECTRICAL SYSTEM
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
T-TT-0395-16
May 11, 2016
350000 EQUIPMENT
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
T-TT-0395-16
May 11, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
T-TT-0395-16
May 11, 2016
350000 EQUIPMENT
TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
T-SB-0119-15
Dec 2, 2015
110000 ELECTRICAL SYSTEM
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED
T-SB-0119-15
Dec 2, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED
T-SB-0119-15
Dec 2, 2015
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used
T-TT-0365-15
Sep 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ?ON? CONDITION AND P0A80 STORED IN THE MEMORY. SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.
T-TT-0365-15
Sep 25, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-TT-0365-15
Sep 25, 2015
353000 EQUIPMENT:ELECTRICAL
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-TT-0362-15
Sep 15, 2015
110000 ELECTRICAL SYSTEM
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED.
T-TT-0362-15
Sep 15, 2015
060000 ENGINE (PWS)
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED.
T-TT-0362-15
Sep 15, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
T-TT-0362-15
Sep 15, 2015
060000 ENGINE (PWS)
TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
T-TT-0086-11
Aug 24, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
T-TT-0086-11
Aug 24, 2015
060000 ENGINE (PWS)
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
T-TT-0086-11
Aug 24, 2015
100000 POWER TRAIN
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
T-TT-0303-14
Aug 12, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TechTip: When a DTC is detected by the HV Battery ECU, the HV Control ECU will automatically store a P3000, Information Code 123 ?HV Battery Control System Malfunction? DTC. The purpose of the P3000/123 is to capture the state of the Hybri
T-TT-0303-14
Aug 12, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TechTip: When a DTC is detected by the HV Battery ECU, the HV Control ECU will automatically store a P3000, Information Code 123 ?HV Battery Control System Malfunction? DTC. The purpose of the P3000/123 is to capture the state of the Hybri
T-SB-0043-14 Rev
Jul 23, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0043-14 Rev
Jul 23, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0083-13 Rev
May 13, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-SB-0083-13 Rev
May 13, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-SB-0101-11 Rev
Apr 10, 2015
110000 ELECTRICAL SYSTEM
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0101-11 Rev
Apr 10, 2015
353000 EQUIPMENT:ELECTRICAL
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0101-11 Rev
Apr 10, 2015
110000 ELECTRICAL SYSTEM
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
T-SB-0012-13 REV
Jan 15, 2015
110000 ELECTRICAL SYSTEM
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
T-SB-0012-13 REV
Jan 15, 2015
060000 ENGINE (PWS)
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BUL
TSB-0012-13 Rev2
Jan 15, 2015
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bull
TSB-0012-13 Rev2
Jan 15, 2015
060000 ENGINE (PWS)
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bull
T-TT-0303-14
Aug 20, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-TT-0303-14
Aug 20, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Tech Tip: When a DTC is detected by the HV Battery ECU, the HV Control ECU will automatically store a P3000, Information Code 123 ?HV Battery Control System Malfunction? DTC. The purpose of the P3000/123 is to capture the state of the Hybri
T-TT-0303-14
Aug 20, 2014
100001 HYBRID PROPULSION SYSTEM
Tech Tip: When a DTC is detected by the HV Battery ECU, the HV Control ECU will automatically store a P3000, Information Code 123 ?HV Battery Control System Malfunction? DTC. The purpose of the P3000/123 is to capture the state of the Hybri
T-SB-0043-14 Rev
Jul 25, 2014
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
T-SB-0043-14
Jul 7, 2014
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
T-SB-0012-13 Rev
Jun 12, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bullet
T-TT-0010-10 Rev
May 1, 2014
060000 ENGINE (PWS)
Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position
T-TT-0010-10 Rev
May 1, 2014
280000 BACK OVER PREVENTION
Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position
T-TT-0132-11
Feb 5, 2014
030000 SERVICE BRAKES, HYDRAULIC
A key part to maintain the proper function and safe operation of the vehicle's braking system is to perform a visual inspection when installing brake pads, calipers, and discs. The following recommendations are intended to provide general
T-TT-0132-11
Feb 5, 2014
350000 EQUIPMENT
A key part to maintain the proper function and safe operation of the vehicle's braking system is to perform a visual inspection when installing brake pads, calipers, and discs. The following recommendations are intended to provide general
T-TT-0213-13
Jan 14, 2014
140000 AIR BAGS
Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the
T-SB-0185-13
Dec 19, 2013
130000 VISIBILITY
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
TS-BO030-01 Obso
Dec 19, 2013
130000 VISIBILITY/WIPER (PWS)
This bulletin is now obsolete. Please see T-SB-0185-13.
Showing 100 of 153 bulletins.
NHTSA Safety Investigations, TOYOTA PRIUS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP13001
Opened: Feb 21, 2013 , Closed: Apr 8, 2020
Intermediate Steering Shaft Separation
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... Read more
PE10006
Opened: Feb 3, 2010 , Closed: Jul 12, 2010
Braking Performance, Hybrid Vehicle
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more
PE09019
Opened: Apr 17, 2009 , Closed: Aug 27, 2009
HEADLIGHT FAILURE
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... Read more
PE05029
Opened: May 31, 2005 , Closed: Oct 12, 2005
ENGINE STALLING
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... Read more
TOYOTA PRIUS - All Years Overview
Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).
91
Total Recalls
15,554
Total Complaints
4
Investigations
1,417
Reported Crashes
123
Reported Fires
32
Reported Deaths
TOYOTA PRIUS - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 5 | View |
| 2025 | 2 | 28 | View |
| 2024 | 4 | 31 | View |
| 2023 | 4 | 25 | View |
| 2022 | 1 | 31 | View |
| 2021 | 0 | 11 | View |
| 2020 | 0 | 23 | View |
| 2019 | 3 | 51 | View |
| 2018 | 1 | 45 | View |
| 2017 | 3 | 127 | View |
| 2016 | 5 | 215 | View |
| 2015 | 1 | 209 | View |
| 2014 | 3 | 276 | View |
| 2013 | 3 | 535 | View |
| 2012 | 6 | 541 | View |
| 2011 | 6 | 662 | View |
| 2010 | 10 | 3,482 | View |
| 2009 | 6 | 644 | View |
| 2008 | 4 | 1,894 | View |
| 2007 | 4 | 2,451 | View |
| 2006 | 6 | 1,690 | View |
| 2005 | 6 | 1,298 | View |
| 2004 | 6 | 737 | View |
| 2003 | 1 | 123 | View |
| 2002 (current) | 2 | 201 | |
| 2001 | 3 | 215 | View |
| 2000 | 0 | 4 | View |