2020 TOYOTA PRIUS
0 recalls — 23 complaints — 162 TSBs — 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
23 total complaints
13 crashes 13 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 5 |
| SERVICE BRAKES | 4 |
| ELECTRICAL SYSTEM | 2 |
| TIRES:SIDEWALL | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| POWER TRAIN | 1 |
| STRUCTURE | 1 |
| WHEELS | 1 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
UNKNOWN OR OTHER
Sep 13, 2025
Incident date: Sep 12, 2025
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LAW SUIT IN THE EARLY ... Read more
Crash
1 injured
SERVICE BRAKES
Sep 13, 2025
Incident date: Sep 12, 2025
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LAW SUIT IN THE EARLY ... Read more
Crash
1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 18, 2025
Incident date: Aug 2, 2025
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag ... Read more
Crash
2 injured
UNKNOWN OR OTHER
Aug 18, 2025
Incident date: Aug 2, 2025
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag ... Read more
Crash
2 injured
AIR BAGS
Aug 18, 2025
Incident date: Aug 2, 2025
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag ... Read more
Crash
2 injured
UNKNOWN OR OTHER
Jul 19, 2024
Incident date: Jul 16, 2024
About a year ago and again a few days ago, I was slowly moving my Prius forward when suddenly it accelerated at full speed. The first time I was pulling into a parking spot beyond which was a grassy area and then a stockade fence. When I felt the car lurch forward, I slammed on the brakes, but was s... Read more
BACK OVER PREVENTION: WARNINGS
Feb 8, 2024
Incident date: Feb 7, 2024
After heavy rains, the car says the park assist doesn't work, as well as the parking sensor system. There is a warning sign that says it doesn't work.
ENGINE
May 31, 2023
Incident date: May 16, 2023
On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A mal... Read more
Crash
1 injured
ELECTRICAL SYSTEM
May 31, 2023
Incident date: May 16, 2023
On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A mal... Read more
Crash
1 injured
FUEL/PROPULSION SYSTEM
May 31, 2023
Incident date: May 16, 2023
On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A mal... Read more
Crash
1 injured
SERVICE BRAKES
Nov 4, 2022
Incident date: Nov 3, 2022
Attempted to park in my garage and overshot the turn. The brake then failed to stop and I dented my garage outer wall. I reversed my car and tried to reposition it to go inside the garage, putting it on drive. However, the brake pedal made the car accelerate and the car went on reverse. It then cras... Read more
Crash
UNKNOWN OR OTHER
Nov 4, 2022
Incident date: Nov 3, 2022
Attempted to park in my garage and overshot the turn. The brake then failed to stop and I dented my garage outer wall. I reversed my car and tried to reposition it to go inside the garage, putting it on drive. However, the brake pedal made the car accelerate and the car went on reverse. It then cras... Read more
Crash
TIRES:SIDEWALL
Jun 15, 2022
Incident date: Jun 10, 2022
Ballooning on side wall of tire. When brought to dealer, they indicated that three other tires had same problem but not as obvious. Car had only 24k miles, with half these on these tires (rest on snow tires). Dealer reported that this was a serious danger.
SERVICE BRAKES
Sep 24, 2021
Incident date: Sep 20, 2021
The contact owns a 2020 Toyota Prius. The contact stated that while, driving approximately 5 mph, making a right turn, the vehicle suddenly accelerated, jumped the curb, and crashed into the bushes. The brake pedal was applied however, failed to respond. There were no warning lights illuminated. The... Read more
Crash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Sep 24, 2021
Incident date: Sep 20, 2021
The contact owns a 2020 Toyota Prius. The contact stated that while, driving approximately 5 mph, making a right turn, the vehicle suddenly accelerated, jumped the curb, and crashed into the bushes. The brake pedal was applied however, failed to respond. There were no warning lights illuminated. The... Read more
Crash
TIRES:SIDEWALL
Aug 6, 2021
Incident date: Aug 6, 2021
I was making a left turn into my subdivision after a full stop. My speed was no more than 5 MPH. The Toyota dealer informed me that the sidewall had blown and was not repairable. They had no definitive cause as to why the tire blew. The tire was retained by the dealer. The tire size is P 195/65R... Read more
UNKNOWN OR OTHER
Dec 26, 2020
Incident date: Dec 14, 2020
ORIGINAL TIRES FROM DEALERSHIP
WHEELS
Oct 2, 2020
Incident date: Jun 6, 2020
2020 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO NEEDING TRANSMISSION REPAIR AFTER VEHICLE WAS TOWED. *LD THE CONSUMER STATED THE AXEL RODS, RIMS NEEDED TO BE REPAIRED/REPLACED, STEERING ISSUES,. REAR WHEEL ISSUES, AND BUMPER REPLACEMENT. *JS
STRUCTURE
Oct 2, 2020
Incident date: Jun 6, 2020
2020 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO NEEDING TRANSMISSION REPAIR AFTER VEHICLE WAS TOWED. *LD THE CONSUMER STATED THE AXEL RODS, RIMS NEEDED TO BE REPAIRED/REPLACED, STEERING ISSUES,. REAR WHEEL ISSUES, AND BUMPER REPLACEMENT. *JS
POWER TRAIN
Oct 2, 2020
Incident date: Jun 6, 2020
2020 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO NEEDING TRANSMISSION REPAIR AFTER VEHICLE WAS TOWED. *LD THE CONSUMER STATED THE AXEL RODS, RIMS NEEDED TO BE REPAIRED/REPLACED, STEERING ISSUES,. REAR WHEEL ISSUES, AND BUMPER REPLACEMENT. *JS
SERVICE BRAKES
Aug 12, 2020
Incident date: Aug 10, 2020
MY DAD WAS DRIVING ON THE HIGHWAY. HE SAID THAT HE STEPPED ON THE BRAKES AND THE BRAKES DID NOT WORK. HE GOT INTO AN ACCIDENT IN WHICH THE ALL AIRBAGS WERE DEPLOYED AND THE CAR WAS TOTALED. THE CAR ONLY HAD 700 MILES. I BELIEVE THIS WAS THE SECOND TIME THAT MY DAD DROVE THIS CAR ON THE HIGHWAY. ... Read more
Crash
2 injured
ELECTRONIC STABILITY CONTROL (ESC)
May 29, 2020
Incident date: May 21, 2020
PROXIMITY SENSORS GENERATED AN ALERT THAT PARKING ASSISTANCE SENSORS NEEDED CLEANING DURING MODERATE RAIN CLEANING THE SENSORS DID NOT RESOLVE THE ISSUE. STOPPED AT DEALER TO HAVE IT CHECKED AND WAS ADVISED THAT THE SENSOR DO THAT IN INCLEMENT WEATHER AND I WOULD NEED TO LEARN TO LIVE WITH IT. I... Read more
ELECTRICAL SYSTEM
Mar 28, 2020
Incident date: Mar 27, 2020
THE MULTI INFORMATION DISPLAY THAT SHOWS THE SPEED, FUEL, AND OTHER DRIVING METRICS STOPPED WORKING, I AM NOT ABLE TO SEE HOW FAST I AM GOING, HOW MUCH FUEL IS LEFT, ODOMETER OR OTHER ITEMS THAT IS DISPLAYED THERE.
NHTSA Safety Ratings — 2020 TOYOTA PRIUS
2020 Toyota PRIUS 5 HB FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2020 TOYOTA PRIUS
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 54.0 | 50.0 | 52.0 | Regular | $1,150 |
CO2 Emissions: 169.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2020 TOYOTA PRIUS
162 manufacturer communications from 93 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 34 |
| 110000 ELECTRICAL SYSTEM | 28 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 9 |
| 353000 EQUIPMENT:ELECTRICAL | 7 |
| 280000 BACK OVER PREVENTION | 7 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 6 |
| 160000 STRUCTURE | 6 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 5 |
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
TSB010622
Feb 20, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
TSB010622
Feb 20, 2024
980000 UNKNOWN OR OTHER
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
T-PANT-2024-001-
Feb 1, 2024
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
TSB008523A
Nov 17, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523A
Nov 17, 2023
119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523
Nov 1, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TSB003220
Aug 17, 2023
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TTT073723
Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723
Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
T-SB-0057-18
May 30, 2023
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0057-18
May 30, 2023
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-TT-0611-20 Rev
Dec 19, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-SB-0106-22
Dec 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used
T-SB-0094-21 Rev
Nov 23, 2022
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-TT-0703-22
Aug 5, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB004522Rev1
Jun 3, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
050000 PARKING BRAKE
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
TSB004522Rev1
Jun 3, 2022
140000 AIR BAGS
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
T-SB-0110-20 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
T-SB-0110-20 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
T-TT-0611-20 Rev
May 27, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
TSB009421Rev1
May 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
TTT069522
May 13, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
T-SB-0045-22
Apr 29, 2022
110000 ELECTRICAL SYSTEM
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22
Apr 29, 2022
180000 VEHICLE SPEED CONTROL
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
T-SB-0045-22
Apr 29, 2022
350000 EQUIPMENT
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
TSB003120Rev2
Apr 11, 2022
350000 EQUIPMENT
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
TSB003120Rev2
Apr 11, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
TTT063620
Mar 17, 2022
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
TTT063620
Mar 17, 2022
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-TT-0687-22
Mar 8, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
T-SB-0012-21 Rev
Feb 1, 2022
220000 SEATS
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-SB-0003-22
Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
T-SB-0094-21
Nov 23, 2021
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-TT-0578-19 Rev
Oct 1, 2021
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
T-SB-0112-20 Rev
Sep 10, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hyb
T-TT-0663-21
Sep 3, 2021
130000 VISIBILITY
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
T-TT-0663-21
Sep 3, 2021
270000 LANE DEPARTURE
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
T-TT-0631-20 Rev
Sep 1, 2021
353000 EQUIPMENT:ELECTRICAL
TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperati
T-SB-0080-19 Rev
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai
T-SB-0051-21
Jul 9, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps f
T-SB-0047-20 Obs
Jul 9, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE July 09, 2021: This bulletin is now obsolete. Please see T-SB-0051-21.
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-SB-0071-20 Rev
May 19, 2021
110000 ELECTRICAL SYSTEM
TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time
T-SB-0071-20 Rev
May 19, 2021
350000 EQUIPMENT
TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time
T-SB-0071-20 Rev
May 19, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time
T-TT-0611-20 Rev
May 7, 2021
110000 ELECTRICAL SYSTEM
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-TT-0611-20 Rev
May 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
Mar 12, 2021
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20 Rev
Mar 12, 2021
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0012-21
Mar 5, 2021
220000 SEATS
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an
T-SB-0032-20 Rev
Feb 3, 2021
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
T-TT-0636-20
Dec 14, 2020
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20
Dec 14, 2020
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0047-20 Rev
Dec 11, 2020
353640 EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps
T-SB-0112-20
Nov 10, 2020
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hyb
T-SB-0110-20
Nov 2, 2020
110000 ELECTRICAL SYSTEM
TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil
T-SB-0110-20
Nov 2, 2020
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil
T-TT-0631-20
Oct 27, 2020
350000 EQUIPMENT
TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperati
T-SB-0047-20 Rev
Oct 21, 2020
280000 BACK OVER PREVENTION
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps f
T-TT-0628-20
Oct 21, 2020
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0062-20 Rev
Oct 14, 2020
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
T-TT-0578-19 Rev
Oct 12, 2020
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-TT-0578-19 Rev
Oct 12, 2020
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-TT-0578-19 Rev
Oct 12, 2020
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-TT-0578-19 Rev
Oct 12, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
T-SB-0158-18 Rev
Oct 9, 2020
350000 EQUIPMENT
2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-D
T-SB-0158-18 Rev
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-D
T-TT-0621-20
Aug 31, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
T-TT-0621-20
Aug 31, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
T-TT-0621-20
Aug 31, 2020
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
T-TT-0621-20
Aug 31, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
T-SB-0074-20
Aug 5, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20
Aug 5, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20
Aug 5, 2020
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20
Aug 5, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0074-20
Aug 5, 2020
350000 EQUIPMENT
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
T-SB-0073-19 Obs
Jul 31, 2020
162000 STRUCTURE:BODY
OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.
T-TT-0468-17 Rev
Jul 30, 2020
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TT: HVAC drain tube is found to be blocked/clogged.
T-TT-0553-19 Rev
Jul 20, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
T-SB-0062-20
Jun 18, 2020
110000 ELECTRICAL SYSTEM
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
T-TT-0613-20
May 28, 2020
160000 STRUCTURE
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0613-20
May 28, 2020
350000 EQUIPMENT
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0611-20
May 18, 2020
110000 ELECTRICAL SYSTEM
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0611-20
May 18, 2020
350000 EQUIPMENT
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0516-18_Rev
May 13, 2020
110000 ELECTRICAL SYSTEM
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera
Showing 100 of 162 bulletins.
NHTSA Safety Investigations — TOYOTA PRIUS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP19004
Opened: Sep 30, 2019 — Closed: Jan 21, 2021
Brake Actuator Valve Wear
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota C... Read more
DP13001
Opened: Feb 21, 2013 — Closed: Apr 8, 2020
Intermediate Steering Shaft Separation
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... Read more
PE10006
Opened: Feb 3, 2010 — Closed: Jul 12, 2010
Braking Performance, Hybrid Vehicle
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more
PE09019
Opened: Apr 17, 2009 — Closed: Aug 27, 2009
HEADLIGHT FAILURE
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... Read more
PE05029
Opened: May 31, 2005 — Closed: Oct 12, 2005
ENGINE STALLING
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... Read more
TOYOTA PRIUS — All Years Overview
Complete safety history for the TOYOTA PRIUS across all model years (2001–2026).
365
Total Recalls
15,456
Total Complaints
5
Investigations
1,456
Reported Crashes
101
Reported Fires
26
Reported Deaths
TOYOTA PRIUS — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 4 | 3 | View |
| 2025 | 74 | 24 | View |
| 2024 | 79 | 29 | View |
| 2023 | 79 | 22 | View |
| 2022 | 8 | 27 | View |
| 2021 | 0 | 11 | View |
| 2020 (current) | 0 | 23 | |
| 2019 | 4 | 51 | View |
| 2018 | 1 | 44 | View |
| 2017 | 3 | 125 | View |
| 2016 | 7 | 211 | View |
| 2015 | 7 | 195 | View |
| 2014 | 10 | 266 | View |
| 2013 | 10 | 517 | View |
| 2012 | 8 | 532 | View |
| 2011 | 8 | 651 | View |
| 2010 | 12 | 3,478 | View |
| 2009 | 9 | 637 | View |
| 2008 | 6 | 1,892 | View |
| 2007 | 6 | 2,451 | View |
| 2006 | 8 | 1,689 | View |
| 2005 | 8 | 1,298 | View |
| 2004 | 8 | 737 | View |
| 2003 | 1 | 123 | View |
| 2002 | 2 | 201 | View |
| 2001 | 3 | 215 | View |
| 2000 | 0 | 4 | View |