2016 TOYOTA PRIUS

5 recalls, 215 complaints - 413 TSBs - 5/5 safety rating

ELECTRICAL SYSTEM:WIRING

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.

Consequence

An electrical short can increase the risk of a fire.

Remedy

Toyota will notify owners, and dealers will inspect the engine wire harness assembly and replace it if damage is found. A protective sleeve or protective tape will be included to prevent any future damage. These repairs will be performed free of charge. The recall began October 30, 2018. Owners ... Read more

192,347 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

AIR BAGS:FRONTAL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing t... Read more

Consequence

If the air bags fail to deploy in a crash, it can increase the risk of injury.

Remedy

Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.

48,672 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Prius vehicles. A capacitor within the hybrid system may not have been properly bolted to the inverter housing.

Consequence

If the capacitor was not properly secured, vibrations from driving the vehicle may damage the capacitor, shutting down the hybrid system, causing a loss of motive power and increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the inverter, free of charge. The recall is expected to begin by early December 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0U.

6 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

PARKING BRAKE

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.

Consequence

If the parking brake cable disengages from the mechanism and the transmission is left in a gear other than 'Park' while the ignition is on and the driver leaves the vehicle, the vehicle may roll unexpectedly, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will install a clip at the parking brake cable end to prevent the cable from disengaging, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G01.

91,585 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Toyota Motor Engineering and Manufacturing (Toyota) is recalling certain model year 2016 Toyota Prius vehicles manufactured November 30, 2015, to June 14, 2016. An air bag inflator manufacturing error may result in the inadvertent partial inflation of the front passenger air bag.

Consequence

A front passenger air bag that unintentionally inflates can increase the risk of a crash or injury.

Remedy

Toyota will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0W.

7,817 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

215 total complaints 10 crashes 2 fires 6 injuries

Top Reported Components

Component	Complaints
VISIBILITY/WIPER	39
UNKNOWN OR OTHER	27
ELECTRICAL SYSTEM	19
ENGINE	19
SERVICE BRAKES	17
POWER TRAIN	14
VEHICLE SPEED CONTROL	11
AIR BAGS	8
SUSPENSION	8
STRUCTURE:BODY	7

Incident date: May 26, 2026

The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunc... Read more

Incident date: May 26, 2026

Incident date: May 12, 2026

During acceleration engine makes a strange noise as if marbles were rolling around in the engine, or a knocking noise more noticeable when the engine is cold. Dealership says this is a normal sound on Nissan Rogues with the 1.5 cyl turbo charged engine. When I use 89 octane fuel the knocking sound s... Read more

Incident date: Apr 1, 2020

While taking right or left turns after being at a stop, there is a clicking noise, caused by the CV joint. We have only had the vehicle one week and noticed it instantly.

Incident date: Aug 4, 2025

I was driving to work and the steering wheel just looked up and got really stiff and hard to control which was really dangerous. Prior to the I could just be sitting idle and the steering wheel would just start moving by itself out of nowhere.

Incident date: Aug 4, 2025

Incident date: Apr 11, 2025

Trunk lift gate opens on its own and continually opens and closes; removing the battery does not stop the automatic open/close and it will continue to do so for some time. It does it randomly, but more so after the car has gotten wet from a wash or rain. While sitting stationary the trunk opened on ... Read more

Incident date: Mar 8, 2025

Ford explorer had known issues with connectors under the rear passenger seats which they did a recall for certain VIN numbers. They said it only effected certain VPN which were from a specific factory in Chicago I have the same issue and my VIN is not listed and Ford and the dealership will not do a... Read more

Incident date: Jan 25, 2025

I purchased a vehicle from superstar motorz on Portland, Oregon on 1/12/25 and was not adviced the vehicle did not have working airbags and the vehicle is now at a Chevy service in Puyallup, WA. The vehicle does not have functioning air bags. I was advised by the repair facility that in the event o... Read more

Incident date: Jan 16, 2025

Driving home from dropping my daughter off at school. When slowing down at stop sign, car locked up brakes completely, almost went through stop sign, car shut down engine and placed vehicle in park. Diagnosis is a vacuum pump failure, causing reluctor wheel to spin freely from camshaft. This happene... Read more

Incident date: Jan 16, 2025

Incident date: Jun 3, 2020

Driving on Highway multiple times 60-65 mph hit a bump or groove on highway jeep start wobble so bad couldn't hardly control it. July 08, 2024 driving on highway 60-65 mph crossing bridge with grooves or small bump jeep went into wobble, steering wheel flipped upside down I grab tight as it is wobbl... Read more

Incident date: Jun 3, 2020

My Ford Escape ecoboost engine had a coolant leak. It gave no warning and suddenly stopped running in the middle of the road while I was driving. I opened the engine and there was a small piece of metal that looked like it was about to catch fire. I have visited the ford dealership multi times aski... Read more

Fire

Incident date: Jun 3, 2020

Fire

Incident date: Mar 1, 2024

I bought this vehicle in April of 2023, brand new with 300 miles on it. The dealership then sold to a different dealership in June of 2023. In November/December of 2023, a light on my dash came on saying that my antifreeze was low. I opened up the hood and there was absolutely NO antifreeze in it. I... Read more

Incident date: Jun 5, 2024

Unexpectedly downshifted to first gear from 4th gear.

Incident date: May 1, 2024

EPC WARNING LIGHT IS COMING AND FUEL TANK NOT RESPONDING

Incident date: Apr 22, 2024

There is no temperature indicator and the car overheats. This caused the hose to the coolant to leak. I had the housing unit replaced but then the car still ran hot. I had the get the whole thermostat replaced. No forum could assist with the replacement of the 2019 as if this year model doesn’t ex... Read more

Incident date: Apr 22, 2024

On [XXX] at [XXX] with my wife in the my new Honda Accord. I was traveling between 30 and 40 MPH with nothing in front of me the AEB activated bringing the car to a complete stop. Nothing lit up on the dashboard at the time of activation. Since this car is brand new and only has 550 miles on it I am... Read more

Incident date: Apr 10, 2024

hello i'm writing this letter to inform you about my 2012 Terrian i have had nothing but problems with the motor and now the muffler system i have had all recalls done on this and GM is well aware of this problem i have a dealer ship to replace the timing in this motor and still uses oil and still h... Read more

Incident date: Apr 10, 2024

Incident date: Feb 4, 2024

The contact owns a 2023 BMW X3. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact depressed the brake pedal however, the vehicle independently accelerated. The contact also stated that the failure had previously occurred several times. The v... Read more

Incident date: Aug 1, 2018

The contact owns a 2019 Kia Soul. The contact stated that the driver's and passenger’s side rear brake lights malfunctioned and were replaced on several occasions. While replacing the brake light bulbs, the contact discovered that the light bulb sockets were charred and melted. Additionally, the v... Read more

Incident date: Aug 1, 2018

This vehicle has the 3.3L V6 engine in it. It has a blown engine due to oil consumption. We did regular maintenance to this car, including oil regular oil changes. There was no warning lights for low oil. Engine failed while my wife was driving on the highway. We had it towed to my mechanic ... Read more

Incident date: Aug 1, 2018

Battery is not able to charge . The message shows need services Bring the car to Tesla service center , they told us the battery need to be replaced. They did not tell us what caused the battery to die. The car has about 30000 miles on it . Daily driving to work. Don’t understand why the... Read more

Incident date: Jun 7, 2023

The contact owns a 2015 Kia Forte. The contact stated that after several oil changes, he noticed that the vehicle was consuming and excessive amount of engine oil. Following a visual inspection, the contact stated that he noticed the engine was leaking oil and making an abnormal sound. The check oil... Read more

Incident date: Mar 24, 2023

I was driving and came to a stop sign. When I was getting ready to pull off my entire vehicle automatically went into park and shut off. I was almost rear ended by the vehicle behind me. People were blowing at me. I just restarted the vehicle after a few attempts it started and I drove off. Also my ... Read more

Incident date: Mar 1, 2023

when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehan... Read more

Incident date: Mar 1, 2023

Steering gets sticky with more effort to keep straight in lane. The contact stated that there is an investigation on Honda Civic 2022-2023 but not for older models 2016-2021 which seems to be where the steering issue started.

Incident date: Aug 13, 2022

Shortly after having my Toyota serviced, I had an engine coolant warning sign appear. I checked and noted the coolant was gone. I bought coolant and filled the coolant tank. A week later, I see the light again. I have seen no leakage at all on the ground. I refilled the coolant and checked again the... Read more

Incident date: Jul 18, 2022

At the beginning of this week, I was checking fluid levels and upon dropping my hood, I watched a crack in the windshield extend up from the base of the windshield. Then, while I was driving, I watched the crack extend and branch into a second crack. Upon further inspection, it appears cracking star... Read more

Incident date: Jul 18, 2022

Incident date: Jun 13, 2022

When the battery cooling fan is running, the car is slow to accelerate or will not accelerate at all. The incident has happened multiple times over the past year when the temperatures are above 90. If at a complete stop, the car will not accelerate, it will only jerk forward. The car has to be turn... Read more

Incident date: Jun 13, 2022

Incident date: May 21, 2022

Overheating light began flashing while driving 5/21/22. Drove to Napa Auto Parts and saw coolant reservoir was empty. Bought anti-freeze and filled reservoir. Upon arrival at destination, reservoir was empty again. Filled it again. Upon the next morning, reservoir was empty again. Took it to an auto... Read more

Incident date: May 21, 2022

Incident date: Apr 22, 2021

My steering wheel controls, including odometer, cruise control, horn, and airbag light is on. I took it to the dealership and they said it is the spring (clocking) cable in the steering wheel. Looking up a recall there are quite a few years and models where this exact issue has been recalled on To... Read more

Incident date: Apr 22, 2021

Incident date: Mar 1, 2022

Our car has approximately 65K miles on it. THREE of the door lock actuators have failed already. This is terrifying that we might not be able to lock or unlock doors in an emergency particularly with our kids in the back seat. We have had our Prius serviced regularly by an independent well regarded... Read more

Incident date: Feb 13, 2022

The active grille shutter system failed due to debris. There is a bulletin already that references error code P05A072 - active grille shutter stuck open. The code I got was P059F73 - active shutter grille stuck closed. Not sure why it wasn’t included in the original bulletin when the cause and par... Read more

Incident date: Dec 2, 2021

The contact owned a 2016 Toyota Prius. The contact stated that while switching lanes, the vehicle was rear-ended by another vehicle driving at 30 MPH. The contact's front driver's side seat backrest inadvertently moved backward, which caused her shins to hit the dashboard under the steering wheel du... Read more

Crash 1 injured

Incident date: Jan 1, 2020

Over the course of the last year, I have noticed an increasingly louder clicking noise coming from the front left (driver side) wheel area upon breaking. The noise goes away if I shift into neutral, so I'm nearly positive that this is related to the axle/CV joint. I've also conducted extensive resea... Read more

Incident date: Oct 20, 2021

Moments ago, I entered my 2016 Toyota Prius to find that my windshield had mysteriously cracked while parked over night. The crack was not present when I last drove the car last night. Based on some online research for windshield replacement cost, I've learned that Toyota was faced with a class acti... Read more

Incident date: Oct 1, 2021

I bought my 2016 Prius brand new in November of 2016. Over the past 2 years or so my OEM leather like steering wheel wrap started to wrinkle. it is now cracking and starting to peel. it hasn't caused any stealing control issues, it is just ugly an slight distracting on the palm of the hand. I do w... Read more

Incident date: Oct 1, 2021

Incident date: Jul 2, 2021

I was hit when someone ran a stop sign. Pushed into oncoming traffic and hit a truck. My Toyota Prius was totaled. No air bags deployed. Seatbelt did not tighten either. I have contacted Toyota. Someone retrieved the data from recorder. I have a copy but it was to long to send with pics. Toyota cl... Read more

Crash

Incident date: Jul 2, 2021

Crash

Incident date: Jun 9, 2021

Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/201... Read more

Showing 50 of 215 complaints.

NHTSA Safety Ratings, 2016 TOYOTA PRIUS

2016 Toyota Prius 5 HB FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2016 TOYOTA PRIUS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	54.0	50.0	52.0	Regular	$1,200

CO2 Emissions: 170.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2016 TOYOTA PRIUS

413 manufacturer communications from 206 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	71
110000 ELECTRICAL SYSTEM	71
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	33
353000 EQUIPMENT:ELECTRICAL	27
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	17
118000 ELECTRICAL SYSTEM:SOFTWARE	15
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	14
356000 EQUIPMENT ADAPTIVE/MOBILITY	13

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (

110000 ELECTRICAL SYSTEM

980000 UNKNOWN OR OTHER

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19TE12 Expired on December 1, 2022

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19TE12 expired December 1, 2022.

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

140000 AIR BAGS

TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo

110000 ELECTRICAL SYSTEM

050000 PARKING BRAKE

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

110000 ELECTRICAL SYSTEM

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22

350000 EQUIPMENT

Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following

180000 VEHICLE SPEED CONTROL

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

190000 TIRES

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

270000 LANE DEPARTURE

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

130000 VISIBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

160000 STRUCTURE

Job Aid: G0W Prius Front Passenger Air Bag Return Shipping Instructions

140000 AIR BAGS

Job Aid: G0W Prius Front Passenger Air Bag Return Shipping Instructions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

110000 ELECTRICAL SYSTEM

TSB: Some 2016 ? 2018 model year Prius and Tacoma, 2017 ? 2018 model year Prius Prime and Sienna, and 2018 model year Camry and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engin

353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

118000 ELECTRICAL SYSTEM:SOFTWARE

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil

110000 ELECTRICAL SYSTEM

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

010000 STEERING

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

356000 EQUIPMENT ADAPTIVE/MOBILITY

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

350000 EQUIPMENT

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

118000 ELECTRICAL SYSTEM:SOFTWARE

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

TT: HVAC drain tube is found to be blocked/clogged.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

350000 EQUIPMENT

TT: Some customers who have upgraded their iPhone? to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetoot

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced.

356000 EQUIPMENT ADAPTIVE/MOBILITY

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0003-19. ?The Introduction and Software Update Information sections have been updated. Service Bulletin No. T-SB-0003-19 is obsolete

110000 ELECTRICAL SYSTEM

Showing 100 of 413 bulletins.

NHTSA Safety Investigations, TOYOTA PRIUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2004

Intermediate Steering Shaft Separation

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606Read more

PE, Closed , Model Year: 2010

Braking Performance, Hybrid Vehicle

The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more

PE, Closed , Model Year: 2006

HEADLIGHT FAILURE

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2004

ENGINE STALLING

ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... INE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

TOYOTA PRIUS - All Years Overview

Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).

91 Total Recalls

15,554 Total Complaints

4 Investigations

1,417 Reported Crashes

123 Reported Fires

32 Reported Deaths

TOYOTA PRIUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	28	View
2024	4	31	View
2023	4	25	View
2022	1	31	View
2021	0	11	View
2020	0	23	View
2019	3	51	View
2018	1	45	View
2017	3	127	View
2016 (current)	5	215
2015	1	209	View
2014	3	276	View
2013	3	535	View
2012	6	541	View
2011	6	662	View
2010	10	3,482	View
2009	6	644	View
2008	4	1,894	View
2007	4	2,451	View
2006	6	1,690	View
2005	6	1,298	View
2004	6	737	View
2003	1	123	View
2002	2	201	View
2001	3	215	View
2000	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 TOYOTA PRIUS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 TOYOTA PRIUS

Safety Technology

EPA Fuel Economy, 2016 TOYOTA PRIUS

Technical Service Bulletins, 2016 TOYOTA PRIUS

Most Affected Components

NHTSA Safety Investigations, TOYOTA PRIUS

TOYOTA PRIUS - All Years Overview

TOYOTA PRIUS - Year by Year

Other TOYOTA Models