2013 TOYOTA PRIUS

3 recalls, 548 complaints - 627 TSBs - 5/5 safety rating

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall wh... Read more

Consequence

An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs wil... Read more

266,638 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

HYBRID PROPULSION SYSTEM

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number f... Read more

807,329 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various... Read more

Consequence

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy

Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or rep... Read more

698,457 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

548 total complaints 59 crashes 9 fires 34 injuries 5 deaths

Top Reported Components

Component	Complaints
SERVICE BRAKES	81
ENGINE	70
ELECTRICAL SYSTEM	62
UNKNOWN OR OTHER	46
POWER TRAIN	46
VEHICLE SPEED CONTROL	23
STEERING	23
FUEL/PROPULSION SYSTEM	23
AIR BAGS	21
STRUCTURE:BODY	14

Incident date: Aug 19, 2026

My 2013 Prius has 86,500 miles on it. It has been regularly maintained. A routine state inspection revealed a severely rusted rear axle beam and a front axle that is heading in that direction. Other Prius' in [XXX] have had this issue, and in some cases, the wheels have detached from the axle whi... Read more

Incident date: Aug 19, 2026

Incident date: Aug 25, 2026

The break pump for my 2013 prius is going out and is a known issue with Toyota. I contacted toyota and they have stated because it is past the extended warranty they can not repair it and aren't liable for it. I bought the car used and was unaware that it has been a known issue for years. The previo... Read more

Incident date: Aug 13, 2026

I purchased a 2013 Toyota Prius from a reputable dealership in Omaha (O'Daniel Honda). 5 days after purchase the ABS, BRAKE, and Traction Control lights came on in the evening. When I took it to the dealership the next day they had cycled off and the dealership couldn't find anything wrong. A few da... Read more

Incident date: Jan 9, 2026

Brake actuator failed

Incident date: Aug 11, 2026

The contact owns a 2013 Toyota Prius. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and BRAKE warning lights were illuminated. The contact pulled off on the off-ramp and became aware that extra effort was needed to depress the brake pedal. The vehicle was ... Read more

Incident date: May 16, 2026

Wife was going to the store engine lost power and died prior to that steering got loose like trying to turn itself, towed to dealer inspected dealer cleaned throttle returned vehicle after cost of 807.00 and drove van to church tailgate would not open without vehicle running, got home turned off win... Read more

Incident date: May 16, 2026

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Incident date: Jun 22, 2026

The contact's employer owns a 2025 Ford Maverick. The contact stated that while driving approximately 45 MPH, the pre-collision warning light suddenly activated, and the vehicle abruptly stopped. After pulling over and waiting for several minutes, the contact was able to continue driving. The contac... Read more

1 injured

Incident date: Jul 22, 2026

The contact owns a 2024 Jay Flight 284 BHS RV. The contact stated that while inspecting the roof, the contact became aware that the wood bands had detached from the roof. A dealer was contacted. The RV was not taken to a dealer where it diagnosed and determined that the structure of the roof was dam... Read more

Incident date: Jul 22, 2026

The vehicle has suffered a catastrophic structural manufacturing defect involving a transmission case half seal failure. The transmission is actively seeping/leaking fluid directly from the factory-mated case assembly line seal. This presents a severe, progressive safety hazard. Transmission fluid l... Read more

Incident date: Jul 22, 2026

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 20–25 MPH, the vehicle started shuddering and lost motive power. The check engine warning light was illuminated and flashing. The vehicle was towed to an independent mechanic who determined that there was no c... Read more

Incident date: Jul 8, 2026

Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank

Incident date: Jul 10, 2026

No warning lamps were displayed relating to the recall. I was hit from behind while driving between 60 and 70MPH. I lost control and spun around twice before violently hitting a guard rail, perpendicular to the driver's side of my vehicle. The side/door airbags failed to deploy. My neck was thrown i... Read more

Crash 1 injured

Incident date: Jun 25, 2026

The vehicle is subject to Alfa Romeo Safety Recall 93C (NHTSA Campaign 25V586) for a defective Fuel Delivery Module. The safety defect is an active, un-remedied hazard. The vehicle is currently located at [Name of Alfa Romeo Dealership] for an official diagnosis and is available for inspection. The ... Read more

Incident date: Jun 20, 2026

The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of ti... Read more

Incident date: May 16, 2026

This make and model has the same problems with the engine rod bearings it’s the v6 3.5L

Incident date: Apr 10, 2026

The vehicle started to have failing sensors all of a sudden. I tried a new battery but the codes returned. all ADAS systems tied to the camera module all went out. I had 5-7 warning lights for all driving functions. additionally the seat belt buckle is not always clicking in properly. the belt a... Read more

Incident date: May 4, 2026

All brake systems warning lamps illuminated while driving on the highway, the vehicle was pulled off the road and shut off, brakes were visually inspected and all fluid levels were examined and everything was intact. Vehicle was driven again after a breif time and everything was fine. A few weeks la... Read more

Incident date: May 14, 2026

The contact owns a 2026 Honda CBR600RR. The contact stated that while thee vehicle was parked, oil was observed on the ground and oil was observed as empty in the tank. The vehicle experienced a harsh cranking noise and the power diminishes when changing gears. The vehicle was taken to the dealer... Read more

Incident date: Apr 25, 2026

Brake assist activates for no apparent reason

Incident date: Mar 16, 2026

Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.

Incident date: Mar 16, 2026

Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.

Incident date: Mar 16, 2026

On 4/16/26, while driving my 2015 Toyota Prius (approximately 87,000 miles) on the freeway, I applied the brakes while transitioning from the [XXX] onto the [XXX] . As I veered right on the curved onramp, the brakes failed to engage properly, causing the vehicle to spin out of control and collide w... Read more

Incident date: Apr 7, 2026

THE ABS brake system is now making a noise that is directly related to the failure of the brake pump booster and associated parts. I only know about this as I was able to look up other people that have heard a noise coming from it and I was able to directly compare my sound to video recordings of ot... Read more

Incident date: Mar 20, 2026

I noticed a few days ago that the wheel was getting harder to turn so I made a maintenance appointment for Saturday I was driving to work in Texas in Fort Worth coming from Arlington today and smoke started coming from under the hood I pulled over and it was smoking I was on the highway so to get of... Read more

Fire

Incident date: Apr 10, 2026

There is a terrible squeaking noise coming from the steering column. It feels like the car is unsafe to drive

Incident date: Apr 10, 2026

Transmission control sensor

Incident date: Apr 10, 2026

Transmission control sensor

Incident date: Jan 15, 2026

The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals, and... Read more

Incident date: Feb 28, 2026

My 2021 Toyota RAV4 Hybrid exhibits significant vibration in both exterior rear-view mirrors beginning at approximately 30 MPH, worsening at highway speeds of 50–70 MPH. Toyota has acknowledged this as a known manufacturing defect via TSB T-SB-0079-20, which identifies the original mirror mounting... Read more

Incident date: Mar 6, 2026

The contact owns a 2004 Jaguar XJ. The contact stated that while depressing the brake pedal, the brake pedal felt spongy and an excessive amount of force was needed to depress the brake pedal. The brake pedal almost went to the floorboard before the vehicle came to a stop, causing the braking distan... Read more

Incident date: Feb 10, 2026

Rental car company is renting out cars with open safety recalls. I paid 1212$ cash ( I did not plan on this expense. I did not have that much money on one card so they told me to remove it from multiple cards at an ATM and give them cash ) for a seven day rental only to find out if open safety recal... Read more

Incident date: Feb 21, 2026

The contact owns a 2019 Porsche Cayenne. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention). The contact called a local dealer and the manufacturer but was advised that the part for the recall repair was not yet available. The contact stated that the manufac... Read more

Incident date: Jan 13, 2026

I have experienced a ICCU failure at 7200 miles on my 2025 EV6 GT Line. This failure is a safety hazard as it will quickly disable the vehicle and strand the occupants wherever they be at the time of failure. (highway, back roads, day or night). There are warning lights when this occurs, but there ... Read more

Incident date: Jan 13, 2026

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonabl... Read more

Incident date: Jan 26, 2026

The contact owns a 2007 Dodge Caliber. The contact stated that the ECU had been hacked. While driving on the highway at 70 MPH, the brakes applied without application, but I was able to move to the right lane. The vehicle was able to pull over safely, and it stalled. While parking with the foot on... Read more

Crash

Incident date: Jan 15, 2026

Vehicle was purchased [XXX], the very next day multiple lights came on on the dash and it started bucking while driving. I took it back to the dealership for repairs.The right rear wheel speed sensor was bad. While the vehicle was being repaired a bolt that was seized up was broken requiring the Rr ... Read more

Incident date: Jan 10, 2026

10/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son w... Read more

Incident date: Jan 10, 2026

I was driving around 35mph, when I switched the DRIVE MODE to CUSTOM, the car went into neutral, and started to coast for a few hundred yards. I then switched it back to the standard drive mode, and it went back into gear. I proceeded on without further incident.

Incident date: Nov 25, 2025

The component that failed is the CVT transmission. Toyota dealership in kansas city replaced transmission and the faulty transmission is no longer available for inspection. The faulty transmission could have placed me at risk by failing without notice and causing a loss of control while driving. t... Read more

Incident date: Dec 11, 2025

My 2024 honda prologue was brought in to service a battery failure light and get a clicking noise in the front axel looked at when turning. The light was a red on the dash shaped like a car with an exclamation point. Dealer claimed that the multiple codes were nothing and that the car needs a new au... Read more

Incident date: Nov 25, 2025

I was driving my 2001 Dodge Ram 20-30mph and experienced a total power loss, power steering, power brakes and clock reset. My husband was also in the pickup and can attest to issue. I am an older person so had a very hard time stopping the vehicle and attempting to steer it to the side of the road. ... Read more

Incident date: Nov 25, 2025

Incident date: Jul 3, 2025

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the tailgate independently unlatched. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the fail... Read more

Incident date: Nov 4, 2025

I own a 2021 Jeep Wrangler 4xe Rubicon with approximately 23,000 miles. I recently received notice of Recall 68C (high-voltage battery fire risk). Jeep’s instructions say not to charge the vehicle and to park it outdoors, away from structures, because of potential fire risk. The manufacturer has s... Read more

Incident date: Nov 6, 2025

There was a recall on my 2023 Ford Explorer. I took it in to have the recall fixed on 09/15/2025 and was told it was repaired on 9/19/2025. The recall was supposedly fixed and i was given an invoice from Al Piemonte Ford in Melrose Park IL 60160. It still shows on the NHTSA website as "not repaired... Read more

Incident date: Nov 1, 2025

I am experiencing the same issues as the individual who documented incident #11685147. When I turn the shifter to drive and let my foot off the brake, with auto-hold on, the will still roll backwards, even on flat ground, and not respond to me pushing the gas pedal. I have to put the vehicle back in... Read more

Incident date: Nov 3, 2025

I am the 3rd time owner of this palisade. Car was bought after a transmission replacement at 27,000 miles. (Second transmission). At around 70,000 miles, we started to have oil consumption problems/ignition coil problems. After a slew of tests and other recommend procedures that cost us money out of... Read more

Showing 50 of 548 complaints.

NHTSA Safety Ratings, 2013 TOYOTA PRIUS

2013 Toyota Prius 5 HB FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	12.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2013 TOYOTA PRIUS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	49.0	46.0	48.0	Regular	$1,300

CO2 Emissions: 186.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2013 TOYOTA PRIUS

627 manufacturer communications from 288 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	85
350000 EQUIPMENT	83
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	77
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	47
118000 ELECTRICAL SYSTEM:SOFTWARE	35
353000 EQUIPMENT:ELECTRICAL	34
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	34
060000 ENGINE (PWS)	25

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

980000 UNKNOWN OR OTHER

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 20TE10 has been superseded by 23TE03

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with c

160000 STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19TE12 Expired on December 1, 2022

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19TE12 expired December 1, 2022.

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

162000 STRUCTURE:BODY

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

162000 STRUCTURE:BODY

CSP: Customer Support Program ZKG ? Paint Repair Process

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters. The settlement provides a Customer Confidence Program and a Loaner/Towing Program (under certain

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

350000 EQUIPMENT

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

220000 SEATS

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation

284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 12, 2021: This bulletin is now obsolete. Please see T-SB-0003-21.

119310 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc.)

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE December 16, 2020: This bulletin is now obsolete. Please see T-SB-0125-20.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

RE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Customer Support Program 20TE10 Dealer Letter now available on TIS.

356000 EQUIPMENT ADAPTIVE/MOBILITY

RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

FAQ: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to extend the coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered un

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

DL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

118000 ELECTRICAL SYSTEM:SOFTWARE

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

350000 EQUIPMENT

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

Showing 100 of 627 bulletins.

NHTSA Safety Investigations, TOYOTA PRIUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2004

Intermediate Steering Shaft Separation

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606Read more

PE, Closed , Model Year: 2010

Braking Performance, Hybrid Vehicle

The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more

PE, Closed , Model Year: 2006

HEADLIGHT FAILURE

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2004

ENGINE STALLING

ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... INE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

TOYOTA PRIUS - All Years Overview

Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).

91 Total Recalls

15,599 Total Complaints

4 Investigations

1,411 Reported Crashes

124 Reported Fires

29 Reported Deaths

TOYOTA PRIUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	29	View
2024	4	35	View
2023	4	26	View
2022	1	31	View
2021	0	11	View
2020	0	23	View
2019	3	54	View
2018	1	46	View
2017	3	127	View
2016	5	215	View
2015	1	216	View
2014	3	282	View
2013 (current)	3	548
2012	6	544	View
2011	6	664	View
2010	10	3,486	View
2009	6	644	View
2008	4	1,894	View
2007	4	2,451	View
2006	6	1,690	View
2005	6	1,298	View
2004	6	737	View
2003	1	123	View
2002	2	201	View
2001	3	215	View
2000	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 TOYOTA PRIUS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2013 TOYOTA PRIUS

Safety Technology

EPA Fuel Economy, 2013 TOYOTA PRIUS

Technical Service Bulletins, 2013 TOYOTA PRIUS

Most Affected Components

NHTSA Safety Investigations, TOYOTA PRIUS

TOYOTA PRIUS - All Years Overview

TOYOTA PRIUS - Year by Year

Other TOYOTA Models