2014 TOYOTA PRIUS

3 recalls, 276 complaints - 587 TSBs - 4/5 safety rating

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall wh... Read more

Consequence

An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs wil... Read more

266,638 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

HYBRID PROPULSION SYSTEM

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number f... Read more

807,329 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various... Read more

Consequence

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy

Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or rep... Read more

698,457 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

276 total complaints 47 crashes 4 fires 24 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	39
SERVICE BRAKES	37
ENGINE	27
UNKNOWN OR OTHER	23
AIR BAGS	19
VEHICLE SPEED CONTROL	18
POWER TRAIN	15
STEERING	12
VISIBILITY/WIPER	11
FUEL/PROPULSION SYSTEM	11

Incident date: Jun 30, 2026

The traction control, abs, and emergency brake light came on. We checked and the code produced was C1391. There’s a humming noise every 10 or so seconds when idle. The humming noise is also present when braking. We did some research and this appears to be an issue with Toyota Prius. We called the ... Read more

Incident date: Jun 30, 2026

Incident date: May 27, 2026

Car is at less than 105k miles and yet brake actuator is failing.

Incident date: May 25, 2026

When coming to a rolling or quick stop and then attempting to maneuver across traffic, my truck hesitates for about a full second before accelerating. This delay can create a dangerous situation for myself, other drivers, and pedestrians. I believe this is a safety issue that Toyota needs to address... Read more

Incident date: May 25, 2026

Incident date: May 19, 2026

Last week, I opened my vehicle door and noticed water standing in the foot well. I didn't think too much of it until I started driving down the street and gallons of water were gushing on my feet in the footwell from behind the steering wheel and fuse box. I parked and waited for it to dry out a f... Read more

Incident date: Mar 9, 2026

I was driving to work, when I got off the exit I stopped at Sheetz. When I got back in the car my brake pedal was stiff as a rock, and there was oil on the ground. A friend of mine does mechanic work so I called him and he said it sounds like the vacuum pump. I had the car towed to his garage, the t... Read more

Incident date: Apr 5, 2026

I brought my car to the Volkswagen garage because there was a problem with the software, mainly the GPS was off. The location shown was 1 mile away. After 10 days in the garage, I asked if I could take it back and the case remained open because the problem was not resolved. I was pulling back my ca... Read more

Incident date: Apr 5, 2026

Dead pedal incidents. At least 4 times in the 6months of ownership, I've experienced where when you press on the gas to go, there is no acceleration for approx 2 seconds. Its almost caused an accident 2x of the 4x times its happened. I feel it may be related to the transmission. Prior to this t... Read more

Incident date: Mar 18, 2026

Death wobble. Dealership that has it now (Campbell Chevorlet in Bowing green ky) knows and fails to fix or report it.

Incident date: Feb 28, 2026

Headlight high beam do not work after 2 years. Regular lights work but when turning on the high beam the sign comes on but the high beam does not come on

Incident date: Mar 13, 2026

Unknown on first appear - key gets stuck in the ignition. This happened for the first time shortly after we bought it. It was still under warranty and the Chevrolet dealership in Washington PA fixed it. We paid to have it fixed and now it’s out again and we can’t get our key out of the igniti... Read more

Incident date: Mar 2, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF... Read more

Crash

Incident date: Mar 1, 2026

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that the suspension warning lights were intermittently flashing. The contact was notified about NHTSA Campaign Number: 25V514000 (Steering); during a State Inspection. The local dealer was contacted and confirmed that parts wer... Read more

Incident date: Feb 2, 2026

Afm lifters has failed in my vehicle 3 times as of date. Being that its a costly repair this should be recalled. Information provided is the latest mileage.

Incident date: Feb 3, 2026

The angle of the windshield reflects the dashboard so much that you can't see out the windshield when heading anywhere towards the sun. It also reflects the dash at night inside the car. It's a significant safety hazard and a driving hazard the car creates for itself. This is a design defect, accord... Read more

Incident date: Jan 29, 2026

The ICCU component failed. I lost propulsion while driving and almost got rear ended. The dealership service department confirmed the ICCU issue. The dealership service department has inspected the vehicle. I had a dead 12v a month prior that I had asked the service department to look at and tes... Read more

Incident date: Jan 5, 2026

I have about 54000 miles on a 2019 ford super duty 350 with the Power stroke 6.7. Engine light went on and its at Willowbrook ford in Illinois. Emission problem with Particular Sensor code 22e02. The cost of repair is between $816 plus another $1259 if it is cracked. This is absolutely ridiculous. A... Read more

Incident date: Jan 5, 2026

The airbag service light was on prior to purchase. It wasn’t acknowledged by the dealership. When I asked about it he said “it’s because the car was sitting in the cold”. I took the car in to get looked at at a Ford dealership and they said my airbags are inoperable. My safety is at risk.

Incident date: Dec 8, 2025

Transmission has a shudder when shifting from first to second gear. The transmission exhibits a noticeable shudder during the transition from first to second gear, indicating potential issues that may need to be addressed. This shudder can affect the overall driving experience and should be inspecte... Read more

Incident date: Feb 11, 2025

Brake system failure, ESC shutdown, Speed-limited limp mode.

Incident date: Jan 8, 2026

I am submitting a safety-related complaint regarding my 2025 Kia Carnival with approximately 4,000 miles. The vehicle experienced an electronic system failure that required diagnosis by an authorized Kia dealership. The dealer has informed me that the issue is due to a failed Body Domain Controller... Read more

Incident date: Dec 12, 2025

On December 16, 2025 the check engine light and service stabiltrek warning light appeared on my 2016 Chevy Malibu Hybrid. On December 17, 2015 I took the car the Capital Cheverolet service dept who has been servicing my car regularly for the past five years. They performed a complete diagnostics on... Read more

Incident date: Dec 12, 2025

The coils kept popping up check engine light. And turns out it was an injector failing, and cause my car to jerk a lot, and not accelerate when needing. My car would almost try to stop accelerating while on highway and jerk so much that it felt like I was going to wreck on the middle of a freeway.

Incident date: Dec 12, 2025

Incident date: Dec 18, 2025

The vehicle is subject to three critical safety recalls with no available remedy: 25V-741 (High-Voltage Battery Fire), 25V-766 (Engine Sand Contamination/Fire), and 25V-710 (Software Loss of Power). Following manufacturer instructions, I have been forced to park the vehicle outdoors away from struc... Read more

Incident date: Dec 18, 2025

Incident date: Oct 13, 2025

Rear camera malfunctioned screen showed “camera not available” didn’t alert any noise or warnings and a tree hovered slightly into parking spot and smashed in my rear window. Audio inside car malfunctioned as well (no musics, etc) and the touch pad tones stopped making sound when touched.

Crash

Incident date: Oct 1, 2025

Warning light for EPS and fuel pressure censor

Incident date: Oct 1, 2025

Warning light for EPS and fuel pressure censor

Incident date: Sep 24, 2025

The contact owns a 2022 Chevrolet Tahoe. The contact stated that while having a routine oil change at a local dealer, the contact was informed that the engine was blown. No warning light was illuminated. In addition, upon further notice, the contact's husband heard an abnormal clicking sound coming ... Read more

Incident date: Sep 24, 2025

Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.

Incident date: Aug 20, 2025

The touch screen is malfunctioning. Its "ghost touching" as in the screen is pressing random buttons on the screen at random times while driving. It can change and has changed settings while driving (distance for breaking before a collision, etc). While its touching random things on the screen im un... Read more

Incident date: Mar 12, 2025

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the origi... Read more

Incident date: Aug 4, 2025

The contact owns a 2015 Lexus LS 460. The contact stated that while driving at an undisclosed speed, the ABS, and the Pre-Collision System (PCS) warning lights illuminated. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The vehicle was taken to the dea... Read more

Incident date: Mar 12, 2025

Incident date: Feb 20, 2025

Purchased the vehicle(2022 Ram 1500 BigHorn w/ 5.7 HEMI Etorque) 7/26/25 from Kenny Ross Ford with 26,600 miles on it. Noticed a whining noise at lower speeds and idle. Thinking it was a pulley bearing, made repair appointment. By 7/28/25 the whining had turned to grinding. Dashboard lit up with war... Read more

Incident date: Jun 21, 2025

Issue with steering column Control module there is a recall on the same type issue on same model and my car is having issue from shifting from R to P or D . My car it’s not showing up in recall but I am facing the issue ..it’s a safety issue

Incident date: May 12, 2025

The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated t... Read more

Incident date: May 20, 2025

Right side passenger sliding door makes a loud buzzing noise when it locks.

Incident date: May 5, 2025

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T... Read more

Incident date: Apr 28, 2025

On the [XXX], my 2012 Hyundai Accent caught fire in the engine compartment and engulfed in flames. Right before the fire started, smoke came out of the air vents into the car, causing me to become stifled and choke for several minutes. Smoke was also coming out of the hood. At that point, I lifted t... Read more

Fire

Incident date: Apr 16, 2025

The contact owns a 2023 Ford F-150. The contact stated while driving 45 MPH, the vehicle shut off and the wheels locked up unexpectedly. The check engine warning light was illuminated, with the message “Service Soon” displayed. The contact towed the vehicle to a dealer however, the dealer was un... Read more

Incident date: Mar 28, 2025

The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been take... Read more

Incident date: Apr 1, 2025

My vehicle keeps leaking inside from the AC drip line and it's been cleared multiple times and it still keeps happening and it floods the whole bottom of the passenger side floorboard and becomes soaked through which can cause erosion, electrical issues, mold growth and other problems as well.

Incident date: Mar 20, 2025

Vehicle suspension fault detected light turned on. Vehicle keeps adjusting on its own while on the freeway in traffic. Feels like it stalls. Hear popping noise. Vehicle only had 14k miles and was never used for off roading.

Incident date: Mar 20, 2025

All vehicles for maks from 1017to 1024is having transmission issues with the 1080R transmission. I would be driving down the hwy and it would continuously kick in and out of gears. Which is because it has a drum internally which is faulty. Ford knows there's a problem and won't address it. So many p... Read more

Incident date: Mar 14, 2024

The contact owns a 2017 Ford Explorer. The contact stated while driving at various speeds, the air bag warning light illuminated. The contact stated that the air bag warning light intermittently illuminated while driving at various speeds. The vehicle was taken to the dealer and was diagnosed with a... Read more

Incident date: Nov 12, 2024

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Showing 50 of 276 complaints.

NHTSA Safety Ratings, 2014 TOYOTA PRIUS

2014 Toyota Prius 5 HB FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	12.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2014 TOYOTA PRIUS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	49.0	46.0	48.0	Regular	$1,300

CO2 Emissions: 186.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2014 TOYOTA PRIUS

587 manufacturer communications from 264 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	84
350000 EQUIPMENT	79
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	64
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	48
353000 EQUIPMENT:ELECTRICAL	33
118000 ELECTRICAL SYSTEM:SOFTWARE	30
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	28
060000 ENGINE (PWS)	23

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

980000 UNKNOWN OR OTHER

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 20TE10 has been superseded by 23TE03

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with c

160000 STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19TE12 Expired on December 1, 2022

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19TE12 expired December 1, 2022.

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

162000 STRUCTURE:BODY

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

162000 STRUCTURE:BODY

CSP: Customer Support Program ZKG ? Paint Repair Process

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters. The settlement provides a Customer Confidence Program and a Loaner/Towing Program (under certain

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

350000 EQUIPMENT

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

220000 SEATS

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation

284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 12, 2021: This bulletin is now obsolete. Please see T-SB-0003-21.

119310 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc.)

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE December 16, 2020: This bulletin is now obsolete. Please see T-SB-0125-20.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

010000 STEERING

110000 ELECTRICAL SYSTEM

RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

356000 EQUIPMENT ADAPTIVE/MOBILITY

RE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Customer Support Program 20TE10 Dealer Letter now available on TIS.

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

FAQ: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to extend the coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered un

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

DL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

350000 EQUIPMENT

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

118000 ELECTRICAL SYSTEM:SOFTWARE

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

Showing 100 of 587 bulletins.

NHTSA Safety Investigations, TOYOTA PRIUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2004

Intermediate Steering Shaft Separation

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606Read more

PE, Closed , Model Year: 2010

Braking Performance, Hybrid Vehicle

The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more

PE, Closed , Model Year: 2006

HEADLIGHT FAILURE

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2004

ENGINE STALLING

ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... INE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

TOYOTA PRIUS - All Years Overview

Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).

91 Total Recalls

15,554 Total Complaints

4 Investigations

1,417 Reported Crashes

123 Reported Fires

32 Reported Deaths

TOYOTA PRIUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	28	View
2024	4	31	View
2023	4	25	View
2022	1	31	View
2021	0	11	View
2020	0	23	View
2019	3	51	View
2018	1	45	View
2017	3	127	View
2016	5	215	View
2015	1	209	View
2014 (current)	3	276
2013	3	535	View
2012	6	541	View
2011	6	662	View
2010	10	3,482	View
2009	6	644	View
2008	4	1,894	View
2007	4	2,451	View
2006	6	1,690	View
2005	6	1,298	View
2004	6	737	View
2003	1	123	View
2002	2	201	View
2001	3	215	View
2000	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 TOYOTA PRIUS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 TOYOTA PRIUS

Safety Technology

EPA Fuel Economy, 2014 TOYOTA PRIUS

Technical Service Bulletins, 2014 TOYOTA PRIUS

Most Affected Components

NHTSA Safety Investigations, TOYOTA PRIUS

TOYOTA PRIUS - All Years Overview

TOYOTA PRIUS - Year by Year

Other TOYOTA Models