2014 TOYOTA PRIUS

3 recalls, 282 complaints - 587 TSBs - 4/5 safety rating

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall wh... Read more

Consequence

An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs wil... Read more

266,638 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

HYBRID PROPULSION SYSTEM

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number f... Read more

807,329 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various... Read more

Consequence

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy

Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or rep... Read more

698,457 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

282 total complaints 46 crashes 4 fires 25 injuries

Top Reported Components

Component	Complaints
SERVICE BRAKES	37
ELECTRICAL SYSTEM	36
ENGINE	32
UNKNOWN OR OTHER	25
AIR BAGS	20
VEHICLE SPEED CONTROL	19
POWER TRAIN	17
VISIBILITY/WIPER	12
STEERING	10
FUEL/PROPULSION SYSTEM	9

Incident date: Aug 26, 2026

While driving my 2014 Toyota Prius, the BRAKE, ABS, and vehicle stability/traction control warning lights illuminated. There was no crash, injury, or noticeable loss of braking before the warnings appeared, and there were no preceding symptoms. The vehicle was evaluated by Mac Haik Toyota in League... Read more

Incident date: Nov 11, 2025

I purchased a 2022 Ford F150 in September 2024. I began to notice occasional sluggishness when accelerating as the weather warmed up around March 2025. I contacted my local Ford dealership sharing the issue. The service manager suggested I consistently use a high octane fuel, which I consistently... Read more

Incident date: Nov 11, 2025

The Cross- Caster Defect: "A comparative analysis of two alignment sheets proves a structural suspension failure. On June 4, 2026, the vehicle's left front caster was at a factory-healthy 5.9 Following a tire blow out/tire failure just three weeks later the left front caster dropped to 5.6. This cre... Read more

Incident date: Nov 11, 2025

Incident date: May 16, 2026

The engine consumes a massive amount of oil to where I have to check my oil constantly and refill as often as weekly. This can pose a risk to myself and others due to the engine failing while I am driving. I am sure other issues can come from an engine running out of soil that I’m not aware of.

Incident date: Jul 14, 2026

The contact owns a 2017 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The "Autonomous Emergency Braking (AEB) Malfunction" message was displayed, and the brake warning light was illuminated. The vehicle was not diagnosed or repa... Read more

Incident date: Jun 30, 2026

Bad engine, and Honda knows it, and they will not fix my car. I have reported this to Honda America and Honda Japan. Cylinder 2 and the head gasket went bad at 77,000 miles. I am disabled and a full-time student. This was diagnosed at Honda Autonation in Columbus Ga. I even asked whether they would ... Read more

Incident date: Jun 30, 2026

The car was sold to me in 2021 with no airbags and no working seatbelt in the back passenger seat. The car was bought at AX Auto in Atlanta Ga. I have been in touch with them and they keep ignorning me and will not fix this issue.

1 injured

Incident date: Jun 30, 2026

My 2012 Toyota Prius is experiencing brake actuator pump failure, presenting diagnostic trouble codes C1253 (brake actuator pump motor stuck/locked) and C1256 (brake actuator pump motor overcurrent). These codes trigger ABS, brake, and VSC warning lights and disable ABS and stability control. Toyota... Read more

Incident date: May 27, 2026

The contact owns a 2024 Forest River Wildwood Trailer. The contact stated that excessive heat generated by the oven and there was no venting system around the appliance. The contact stated that during normal operation, the heat buildup caused melting of the backsplash behind the oven and melting and... Read more

Incident date: May 25, 2026

Flex pipe for exhaust is broken at 61000 miles rattles and makes noise upon start up and acceleration.doesnt make sense repairs for model years before and after 2020 are being repaired for free

Incident date: May 25, 2026

The car will idle high around 1200 rpms. The car will most of the times fix the issue when you turn the car off and back on but it will start again after driving. This is a known issue with the car. I have had the egr valve replaced since it will pop up the codes P240F and P049 for egr slow response... Read more

Incident date: May 19, 2026

My engine with less than 5,000 miles died (engine was blown). While driving on highway engine died and wheels locked and almost caused a major accident. I had to get a tow and bill cost me 700.00. GMC is giving me the run around. Dealer stated that engine will need to be replaced. GMC is doing nothi... Read more

Incident date: Mar 9, 2026

Observed changes in transmission with lack of smooth shifting between gears and hard bang going into drive. While operating on the roadway noticed downshifts were causing issues with braking smoothly. Took vehicle to Ford dealership where diagnosis was CDF drum failure due to bushing movement which ... Read more

Incident date: Apr 5, 2026

I brought my car to the Volkswagen garage because there was a problem with the software, mainly the GPS was off. The location shown was 1 mile away. After 10 days in the garage, I asked if I could take it back and the case remained open because the problem was not resolved. I was pulling back my ca... Read more

Incident date: Apr 5, 2026

Dead pedal incidents. At least 4 times in the 6months of ownership, I've experienced where when you press on the gas to go, there is no acceleration for approx 2 seconds. Its almost caused an accident 2x of the 4x times its happened. I feel it may be related to the transmission. Prior to this t... Read more

Incident date: Mar 18, 2026

Intake manifold. A previously repaired recall that is still causing issue. Rough idle and check engine light.

Incident date: Feb 28, 2026

RAM's 2023 recall addressed the engine shutdown problem in 131,700 of its half-ton 1500 RAM trucks equipped with the 5.7-liter Hemi eTorque mild hybrid engine. RAM said 1,500 5.7-liter eTorque models built between June 3, 2020, and September 12, 2021, had faulty software and needed a powertrain cont... Read more

Incident date: Mar 13, 2026

Unknown on first appear - key gets stuck in the ignition. This happened for the first time shortly after we bought it. It was still under warranty and the Chevrolet dealership in Washington PA fixed it. We paid to have it fixed and now it’s out again and we can’t get our key out of the igniti... Read more

Incident date: Mar 2, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF... Read more

Crash

Incident date: Mar 1, 2026

The brake system emits a high-pitched noise, which seems to be worn down to the discs when used in drive mode and reverse mode. At any moment, they could stop working or cause an accident. The problem was reported to the dealership on October 28, 2025, when the vehicle had only 3,171 miles. The vehi... Read more

Incident date: Feb 2, 2026

Please see attached regarding LEXUS RX450h brake actuator failure concern. Thank you for your support.

Incident date: Feb 3, 2026

Delaminated bubbling dash obstructs visibility

Incident date: Jan 29, 2026

The ICCU component failed. I lost propulsion while driving and almost got rear ended. The dealership service department confirmed the ICCU issue. The dealership service department has inspected the vehicle. I had a dead 12v a month prior that I had asked the service department to look at and tes... Read more

Incident date: Jan 5, 2026

The airbag service light was on prior to purchase. It wasn’t acknowledged by the dealership. When I asked about it he said “it’s because the car was sitting in the cold”. I took the car in to get looked at at a Ford dealership and they said my airbags are inoperable. My safety is at risk.

Incident date: Jan 5, 2026

The contact owns a 2024 Kia EV9. The contact stated that while driving approximately 20 MPH, there was an abnormal slapping sound coming from the rear passenger’s side of the vehicle. While observing the tires, the contact became aware that the rear tires were bald, and the steel belts were coming... Read more

Incident date: Dec 8, 2025

While driving my vehicle at normal highway and city speeds, I noticed a serious steering issue where the steering wheel feels excessively loose and unresponsive. The vehicle does not track straight and constantly drifts left and right, requiring continuous steering corrections to keep it within the ... Read more

Incident date: Feb 11, 2025

To Whom It May Concern, I am submitting this letter as a formal complaint regarding the unresolved unavailability of a safety-critical ABS module for my vehicle and the improper closure of my case by Stellantis without escalation. Vehicle Information: 2015 Jeep Wrangler Unlimited Sahara ABS Contr... Read more

Incident date: Jan 8, 2026

The contact owns a 2026 Ram 3500. The contact stated that while driving at an undisclosed speed, the check engine, 4WD, ABS, park sensors, and several other unknown warning lights illuminated. The vehicle was taken to the dealer, who replaced the speed sensor for the rear wheels; however, the failur... Read more

Incident date: Dec 12, 2025

On December 16, 2025 the check engine light and service stabiltrek warning light appeared on my 2016 Chevy Malibu Hybrid. On December 17, 2015 I took the car the Capital Cheverolet service dept who has been servicing my car regularly for the past five years. They performed a complete diagnostics on... Read more

Incident date: Dec 12, 2025

The coils kept popping up check engine light. And turns out it was an injector failing, and cause my car to jerk a lot, and not accelerate when needing. My car would almost try to stop accelerating while on highway and jerk so much that it felt like I was going to wreck on the middle of a freeway.

Incident date: Dec 12, 2025

Incident date: Dec 18, 2025

The vehicle is subject to three critical safety recalls with no available remedy: 25V-741 (High-Voltage Battery Fire), 25V-766 (Engine Sand Contamination/Fire), and 25V-710 (Software Loss of Power). Following manufacturer instructions, I have been forced to park the vehicle outdoors away from struc... Read more

Incident date: Dec 18, 2025

Incident date: Oct 13, 2025

Throttle body light keeps coming on. Dealer states it is PCM issue.

Incident date: Oct 1, 2025

Warning light for EPS and fuel pressure censor

Incident date: Oct 1, 2025

Engine light on, power steering assist, air conditioning stop working diagnostic tool read p0128 coolant thermostat

Incident date: Sep 24, 2025

The 2018 Ford F150 is notorious for the connection for the rear defroster on the rear window to fall off. There is no real good way to repair this. This leaves it impossible to clear the rear window from snow and ice. This causes extreme visibility issues when attempting to back up and see what is b... Read more

Incident date: Sep 24, 2025

The transmission was replaced and I picked up my vehicle on 16 September. 23 September, all of the transmission lights, warning, lights and check engine light came on. The vehicle is being towed back to the dealership with transmission issues again.

Incident date: Aug 20, 2025

The touch screen is malfunctioning. Its "ghost touching" as in the screen is pressing random buttons on the screen at random times while driving. It can change and has changed settings while driving (distance for breaking before a collision, etc). While its touching random things on the screen im un... Read more

Incident date: Mar 12, 2025

Purchased Jan 20 2024 Battery issues started in April 2024, battery started melting a particular component, i had to replace the battery, the melting was still happening, I went to another jeep location, to get a fuse component that keeps wires separate, the melting still happened. I told the origi... Read more

Incident date: Mar 12, 2025

Incident date: Aug 4, 2025

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the B-pillar trim on the driver’s side door started to detach. The vehicle was taken to an independent mechanic, where it was diagnosed that the B-pillar trim had failed and needed to be replaced.... Read more

Incident date: Feb 20, 2025

Hi I just drive my car for about an 1hr and start losing power and a white smoke coming out the muffle I think the head gasket bad.

Incident date: Jun 21, 2025

Hit pot holes lower control arm was replaced

Incident date: May 12, 2025

Transmission downshifting unexpectedly 6 to 1 during hwy speed. Also unexpected hard down shifts. No codes or warnings before or after events. Started having issue June 12th 2025. Does it once or twice daily since it began. Started case with Ford Motor Company. Talked with mechanic and tells me the ... Read more

Incident date: May 20, 2025

Right side passenger sliding door makes a loud buzzing noise when it locks.

Incident date: May 5, 2025

The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. T... Read more

Incident date: Apr 28, 2025

On the [XXX], my 2012 Hyundai Accent caught fire in the engine compartment and engulfed in flames. Right before the fire started, smoke came out of the air vents into the car, causing me to become stifled and choke for several minutes. Smoke was also coming out of the hood. At that point, I lifted t... Read more

Fire

Incident date: Apr 16, 2025

The contact owns a 2023 Ford F-150. The contact stated while driving 45 MPH, the vehicle shut off and the wheels locked up unexpectedly. The check engine warning light was illuminated, with the message “Service Soon” displayed. The contact towed the vehicle to a dealer however, the dealer was un... Read more

Showing 50 of 282 complaints.

NHTSA Safety Ratings, 2014 TOYOTA PRIUS

2014 Toyota Prius 5 HB FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	12.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2014 TOYOTA PRIUS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	49.0	46.0	48.0	Regular	$1,300

CO2 Emissions: 186.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2014 TOYOTA PRIUS

587 manufacturer communications from 264 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	84
350000 EQUIPMENT	79
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	64
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	48
353000 EQUIPMENT:ELECTRICAL	33
118000 ELECTRICAL SYSTEM:SOFTWARE	30
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	28
060000 ENGINE (PWS)	23

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

980000 UNKNOWN OR OTHER

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 20TE10 has been superseded by 23TE03

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with c

160000 STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19TE12 Expired on December 1, 2022

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19TE12 expired December 1, 2022.

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

162000 STRUCTURE:BODY

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

162000 STRUCTURE:BODY

CSP: Customer Support Program ZKG ? Paint Repair Process

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters. The settlement provides a Customer Confidence Program and a Loaner/Towing Program (under certain

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

350000 EQUIPMENT

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

220000 SEATS

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation

284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 12, 2021: This bulletin is now obsolete. Please see T-SB-0003-21.

119310 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc.)

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE December 16, 2020: This bulletin is now obsolete. Please see T-SB-0125-20.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

010000 STEERING

110000 ELECTRICAL SYSTEM

RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

356000 EQUIPMENT ADAPTIVE/MOBILITY

RE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Customer Support Program 20TE10 Dealer Letter now available on TIS.

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

FAQ: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to extend the coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered un

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

DL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

350000 EQUIPMENT

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

118000 ELECTRICAL SYSTEM:SOFTWARE

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

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NHTSA Safety Investigations, TOYOTA PRIUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2004

Intermediate Steering Shaft Separation

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606Read more

PE, Closed , Model Year: 2010

Braking Performance, Hybrid Vehicle

The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more

PE, Closed , Model Year: 2006

HEADLIGHT FAILURE

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2004

ENGINE STALLING

ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... INE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

TOYOTA PRIUS - All Years Overview

Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).

91 Total Recalls

15,599 Total Complaints

4 Investigations

1,411 Reported Crashes

124 Reported Fires

29 Reported Deaths

TOYOTA PRIUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	29	View
2024	4	35	View
2023	4	26	View
2022	1	31	View
2021	0	11	View
2020	0	23	View
2019	3	54	View
2018	1	46	View
2017	3	127	View
2016	5	215	View
2015	1	216	View
2014 (current)	3	282
2013	3	548	View
2012	6	544	View
2011	6	664	View
2010	10	3,486	View
2009	6	644	View
2008	4	1,894	View
2007	4	2,451	View
2006	6	1,690	View
2005	6	1,298	View
2004	6	737	View
2003	1	123	View
2002	2	201	View
2001	3	215	View
2000	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 TOYOTA PRIUS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 TOYOTA PRIUS

Safety Technology

EPA Fuel Economy, 2014 TOYOTA PRIUS

Technical Service Bulletins, 2014 TOYOTA PRIUS

Most Affected Components

NHTSA Safety Investigations, TOYOTA PRIUS

TOYOTA PRIUS - All Years Overview

TOYOTA PRIUS - Year by Year

Other TOYOTA Models