2015 TOYOTA PRIUS

1 recalls, 216 complaints - 457 TSBs - 4/5 safety rating

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall wh... Read more

Consequence

An unexpected hybrid power system shut down may increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs wil... Read more

266,638 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

216 total complaints 48 crashes 3 fires 31 injuries 3 deaths

Top Reported Components

Component	Complaints
SERVICE BRAKES	33
POWER TRAIN	30
ELECTRICAL SYSTEM	28
UNKNOWN OR OTHER	18
ENGINE	18
VEHICLE SPEED CONTROL	10
FUEL/PROPULSION SYSTEM	8
STRUCTURE:BODY	8
AIR BAGS	7
VISIBILITY/WIPER	7

Incident date: Aug 23, 2026

Problem: Brake Actuator is pulsing the Booster Pump to keep running intermittently, 5-10 seconds. Console lights lit up for ABS problem. Does not clear. Toyota Dealership Report: DCT C1391 Abnormal Leak: Monitored TEH Accumulator Pressure and its not holding pressure. Pump keeps running. Rec[om... Read more

Incident date: Aug 15, 2026

On XXX, I was driving my 2015 Toyota Prius with my family in the vehicle and approaching stopped traffic on dry pavement. An emergency vehicle was approaching from behind, so I began braking earlier than usual. When I applied the brakes, the vehicle did not stop normally. The front slowed/stopped wh... Read more

Incident date: Aug 6, 2026

2015 KIA Sorento v6 engine failed and seized. VIN was not included in KIA extended warranty offered for this year and engine.

Incident date: Aug 6, 2026

This involves the paddle shift operation on the steering wheel. There are two paddles, one at 3 o'clock and 6 o'clock where the hands come into contact with the steering wheel. On four separate occasions, while driving at a relatively high rate of speed, my hands accidentally activated the gear mode... Read more

Incident date: Jul 27, 2026

The left headliner above the small rear window is wet/stained after heavy rain or a car wash. I have had this issue previously with the front left headliner and the clips were replaced. The same issue is occurring with the rear left headliner now. The risk of mold exposure, water damage, etc. is hig... Read more

Incident date: Jun 28, 2026

CRITICAL SAFETY INCIDENT / LIFE-THREATENING VEHICLE FIRE HAZARD. On January 2, 2026, I purchased a 2020 Chevrolet Trax. Within less than five months, while driving in active traffic, the vehicle suffered a sudden, catastrophic powertrain failure. The vehicle completely lost all acceleration, leaving... Read more

Fire

Incident date: Jun 28, 2026

Fire

Incident date: Jun 23, 2026

The contact owns a 2021 Ford F-250. The contact stated that upon routine State Inspection at the local authorized dealer, the horn and the air bags failed to operate as intended. Upon further inspection, corrosion was found on the body control module from water leaking into the unit. The contact sta... Read more

Incident date: Jun 10, 2026

The contact owns a 1993 Jeep Cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact moved the gear shifter several times, and the vehicle started. The vehicle was taken to the dealer. The contact was informed of two recall notifications, NHT... Read more

Incident date: Mar 28, 2026

10 day roundtrip from [XXX] to [XXX]. 5 incidents of catastrophic engine failure on interstates. Truck started to jerk, sputter, lost power at an alarming rate. No engine light until failure ocurred. Very dangerous with heavy holiday traffic. Lives were in danger, us and other vehicles around us. No... Read more

Incident date: Mar 28, 2026

What component or system failed or malfunctioned? Seatbelt sensor system and cruise control system. The seatbelt sensor prevents cruise control activation unless the belt is fastened. How was your safety or the safety of others put at risk? A driver who cannot wear a seatbelt for a valid medical re... Read more

Incident date: Dec 17, 2025

Odometer Fraud. The contact purchased a _____. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale/dealer sale. At the time of purchase, the vehicle mileage was ___ and at the time of registration, i... Read more

Incident date: Dec 17, 2025

The contact owns a 2015 Ford F-150. The contact recieved notice of a NHTSA Campaign Number: 26V237000 (Power Train). The contact stated while driving on two occasions at approximately 25 MPH the steering wheel became stiff and the power train warning light illuminated and he felt the vehicles gears... Read more

Incident date: Jan 1, 2025

Display suddenly says "Steering assistance reduced, drive with care" Temp gauge goes to C and stays there. Radiator fans speed up and stay on after the car has been turned off. Dealer unable to find a diagnostic code for the problem.

Incident date: Dec 31, 1969

While traveling at highway speeds on [XXX] with three passengers, the vehicle suddenly suffered a catastrophic internal engine failure (severe rod knock), forcing an emergency deceleration in active traffic that put all occupants at risk of a rear-end collision. The sudden breakdown was immediately... Read more

Incident date: May 6, 2026

Several times, the car put itself into park while driving. Two times, the brakes failed while driving. The brake was pushed all the way to the ground, but the car would not stop.

Incident date: May 6, 2026

Several times, the car put itself into park while driving. Two times, the brakes failed while driving. The brake was pushed all the way to the ground, but the car would not stop.

Incident date: May 23, 2026

After the newest software update, the Tesla Model Y FSD now shows a pop-up menu every time you disengage full self-driving. The pop up menu is black, so it contrasts with the white screen and causes a visual distraction. Additionally, the pop up menu requires you to make a selection in order to make... Read more

Incident date: May 4, 2026

Cylinder two misfire. Replaced coil pack, wires and all spark plugs. Problem reoccurring.

Incident date: May 5, 2026

air bags, warning lamps on, it could be dangerous. don't know if it's been checked no accidents yet.

Incident date: Apr 16, 2026

The rear hatch hinges are undersized causing them to fail and undue stress on the motor.

Incident date: Mar 20, 2026

Vehicle: 2013 Kia Optima SXL VIN: [XXX] While driving on a highway at approximately 55–58 mph, the rear driver-side electronic parking brake (EPB) motor housing failed with a loud bang. Immediately after, there was heavy smoke and a strong burning smell. The vehicle became very difficult to dri... Read more

Incident date: Mar 7, 2026

Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.

Incident date: Jun 15, 2025

While driving, the hill descent fault error would pop up on the instrument panel, the truck would begin to shake, and the gas pedal would no longer work. I would have to pull over, shut the vehicle off for a few minutes and restart it. This happened multiple time while driving on the highway and in ... Read more

Incident date: Jun 15, 2025

Incident date: Mar 13, 2026

UI Bulletin #161b is for years 2020 and beyond. But my 2019 is having the same exact issue and the GM dealer will not cover the work as stated in the UI Bulletin #161b

Incident date: Feb 19, 2026

Vehicle Information: 2021 Honda Pilot Elite Component: Forward Collision Avoidance: Camera System Lane Departure: Lane Keeping Assist Advanced Driver Assistance Systems (ADAS) Failure Description: The windshield-mounted forward-facing camera (Lane Keeping Assist System / Honda Sensing camera) fai... Read more

Incident date: Feb 3, 2026

Open safety recall since July 2025, and now in February 2026, 7 months later, no remedy nor parts exist to fix the problem, with no anticipated timeline.

Incident date: Feb 6, 2026

On 12/22/2025 I took my 2023 GMC Yukon in for the L87 recall. After receiving information that my vehicle passed the recall they told me that the oil would be change to from OW-20 to OW-40 and that my oil changes would go up in price (double the price) due to the oil being a high performance oil. On... Read more

Incident date: Feb 6, 2025

I am submitting this complaint to report an unresolved safety recall and the inability to obtain a timely inspection or repair, which I believe places me and my family at increased risk of a crash. My vehicle is a 2015 Ford Transit Connect. The vehicle is subject to Ford Safety Recall 25S89 and NHTS... Read more

Incident date: Jun 5, 2025

I bought my 2017 jeep with 29,000 miles on it. I had an issue with the rear driverside brake locking up around 40,000 miles. I feel this is a safety issue due to how hot the brakes got and at times would be smoking. It being the weekend and my only vehicle, repaired myself for approximately $280. I... Read more

Incident date: Jan 21, 2026

We took our Nissan for repair of recalled Headlights and was told they had no more headlight assemblies, they have to reorder. I got on waiting list. I called a couple of times to check on headlight shipment. Theni finally went back and they told me they stopped repairing headlight assemblies. I ke... Read more

Incident date: Jan 6, 2026

Traction control didn’t work, and the large OEM seats did not hug my body as advertised, causing bodily injury when struck by another vehicle, “t-bone” on passenger side.

Crash 1 injured

Incident date: Jan 1, 2026

Ive been noticing a significant lag sometimes when I press the gas pedal. It last just a couple seconds. This could possibly become something bigger. Will update of it gets worse. Also the cruise control doesn't hold the set speed it stays 1 or 2 miles under.

Incident date: Dec 16, 2025

While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After reading the recall, I am certain that the transmission failed. Car was towed to Ray Skillman cheverolet on south post road in Indianapolis, to which they already ran the vin and agreed to p... Read more

Crash

Incident date: Dec 16, 2025

At about 120,000 miles, my transmission started searching for gears shattering going in limp mode while in drive and then ultimately dying while on the highway. Also, my leaf springs are completely loose. You can just pull them out when you have the truck up on the lift.

Incident date: Dec 19, 2025

Electric Power Steering has failed on my car. Warning shows up saying power steering. Live in a snowy deer populated area impossible to turn wheel in these situations to avoid a collision. There was no actual accident that occured but there more than likely could be.

Incident date: Dec 19, 2025

Engine seized while driving. Recall-covered failure mode. Hyundai denial despite recall. Screenshots showed recall with VIN for engine recall and suddenly removed by Hyundai next day.

Incident date: Dec 13, 2025

The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to ... Read more

Incident date: Dec 13, 2025

Vehicle rear subframe comes with plastic covers that trap road salt and cause severe corrosion. Issue only presents itself when plastic covers are removed, revealing rust/corrosion and lost material, and a risk of the subframe to split resulting in lost of vehicle control on the road. This was found... Read more

Incident date: Nov 27, 2025

“I own a 2025 GMC Sierra with 30,000 miles. The oil cooler failed and caused loss of oil pressure and potential internal engine damage. The dealership acknowledges the failure but refuses to escalate the case or perform a proper inspection. I am being instructed to continue driving the truck even ... Read more

Incident date: Jul 15, 2025

* The ignition switch failed to release the key fob. I brought the car home after completing some repairs and sending the car through emissions testing to renew the plates. I made numerous attempts turning the car on and off and trying to get the key fob out of the ignition. The ignition off positio... Read more

Incident date: Sep 7, 2025

Both rear leaf springs broke at the eye on the forward anchor bushing, leaving both leaf springs not anchored at one end. This was undetectable until the truck was lifted for an oil change. It was not detected and released back to me to drive. The rear axle was only anchored at 2 of the 3 anchor poi... Read more

Incident date: Nov 1, 2025

The head rest leans out so far at the top that my chin hits my chest. It doesn't matter if I try to lean the seat back of forth. Please evaluate the head rest as I believe it will cause serious injury as there is no back and forth adjustment. This can cause severe damage to the neck. You insisted ... Read more

Incident date: Oct 30, 2025

The drive mode selector in my Kia Sorento was found to be defective. The selector forces the vehicle into "Eco" mode on startup regardless of the previously selected mode. This creates unexpected throttle response at startup given the manual states leaving the vehicle in other modes (such as "Smart"... Read more

Incident date: Mar 20, 2025

Rear view camera intermittently failed to display image when truck arrived to dealer from manufacturer in Jun 2025 before purchase. Problem confirmed by dealer. Camera replaced by dealer but problem persisted within weeks of purchase. Rear view camera displayed distorted (inverted/reversed) images, ... Read more

Incident date: Mar 20, 2025

Incident date: Sep 13, 2025

Sunroof blew out while driving leaving a hole and shattered glass

Incident date: Sep 29, 2025

On multiple occasions, the idle-stop function engaged at a red light and then either the entire car shut down or the computer froze for a minute or two then restarted. For each incident, we had cars behind us that either nearly hit us when we did not go forward when the light turned green or nearly ... Read more

Incident date: Aug 29, 2025

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur... Read more

Showing 50 of 216 complaints.

NHTSA Safety Ratings, 2015 TOYOTA PRIUS

2015 Toyota Prius 5 HB FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	12.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2015 TOYOTA PRIUS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	50.0	46.0	48.0	Regular	$1,300

CO2 Emissions: 185.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2015 TOYOTA PRIUS

457 manufacturer communications from 198 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	68
350000 EQUIPMENT	65
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	45
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	31
353000 EQUIPMENT:ELECTRICAL	28
118000 ELECTRICAL SYSTEM:SOFTWARE	24
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	22
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	18

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

980000 UNKNOWN OR OTHER

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL

110000 ELECTRICAL SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 20TE10 has been superseded by 23TE03

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with c

110000 ELECTRICAL SYSTEM

TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19TE12 expired December 1, 2022.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19TE12 Expired on December 1, 2022

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

162000 STRUCTURE:BODY

CSP: Customer Support Program ZKG ? Paint Repair Process

162000 STRUCTURE:BODY

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters. The settlement provides a Customer Confidence Program and a Loaner/Towing Program (under certain

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

350000 EQUIPMENT

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

220000 SEATS

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation

264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 12, 2021: This bulletin is now obsolete. Please see T-SB-0003-21.

119310 ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote? database. Gracenote? includes detailed information for songs (genre, artist, song title, album name, etc.)

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE December 16, 2020: This bulletin is now obsolete. Please see T-SB-0125-20.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

RE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DD: Customer Support Program 20TE10 Dealer Letter now available on TIS.

356000 EQUIPMENT ADAPTIVE/MOBILITY

RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

FAQ: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to extend the coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered un

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

DL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this program is failure of the Intelligent Power Module (IPM) located inside the inverter assembly of

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

118000 ELECTRICAL SYSTEM:SOFTWARE

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

350000 EQUIPMENT

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

356000 EQUIPMENT ADAPTIVE/MOBILITY

TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 13, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

Showing 100 of 457 bulletins.

NHTSA Safety Investigations, TOYOTA PRIUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2004

Intermediate Steering Shaft Separation

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606Read more

PE, Closed , Model Year: 2010

Braking Performance, Hybrid Vehicle

The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more

PE, Closed , Model Year: 2006

HEADLIGHT FAILURE

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2004

ENGINE STALLING

ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... INE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

TOYOTA PRIUS - All Years Overview

Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).

91 Total Recalls

15,599 Total Complaints

4 Investigations

1,411 Reported Crashes

124 Reported Fires

29 Reported Deaths

TOYOTA PRIUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	29	View
2024	4	35	View
2023	4	26	View
2022	1	31	View
2021	0	11	View
2020	0	23	View
2019	3	54	View
2018	1	46	View
2017	3	127	View
2016	5	215	View
2015 (current)	1	216
2014	3	282	View
2013	3	548	View
2012	6	544	View
2011	6	664	View
2010	10	3,486	View
2009	6	644	View
2008	4	1,894	View
2007	4	2,451	View
2006	6	1,690	View
2005	6	1,298	View
2004	6	737	View
2003	1	123	View
2002	2	201	View
2001	3	215	View
2000	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2015 TOYOTA PRIUS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2015 TOYOTA PRIUS

Safety Technology

EPA Fuel Economy, 2015 TOYOTA PRIUS

Technical Service Bulletins, 2015 TOYOTA PRIUS

Most Affected Components

NHTSA Safety Investigations, TOYOTA PRIUS

TOYOTA PRIUS - All Years Overview

TOYOTA PRIUS - Year by Year

Other TOYOTA Models